The Treatment Center jobs

Description: The BHT is a member of the multidisciplinary team, who is directly involved in providing quality of care for the patients within the therapeutic milieu. The Patient Care Specialist adheres to the policies and procedures in accordance with the State and Federal regulations as well as the policies, procedures and clinical philosophy of the facility. The BHT assists in the admission and discharge process. He/She will assist in the orientation of new patients to the program. The BHT will observe and report all pertinent information to Lead BHT, BHT Supervisor and Clinical Director. The BHT will assist in crisis situations. The Patient Services Specialist will comply with CPR certification. He/She will communicate with patients, family members, visitors, vendors and staff in a respectful dignified manner. He/She will maintain confidentiality of patient information and records at all times. The Patient Care Specialist will assist patients learn and follow rules, regulations, and routines during detoxification and in the residential program. Job Requirements: 1. EDUCATION: High School Education- College Diploma or equivalent preferred 2. EXPERIENCE: Must have a minimum of 1 year working experience in the substance abuse/ mental health field & Detox and residential setting. 3. LICENSURE/CERFICATION: Florida License with E endorsement 4. SKILLS/ABILITIES: Demonstrates Proficiency in Communication & Written skills. Knowledge of State & Federal Statutes Regarding Patient Confidentiality laws. Knowledge of Drug-Free Workplace Policies. Knowledge of Workplace Violence. Knowledge of Corporate Integrity & Compliance Program. 5. AGE SPECIFIC INDIVIDUALS SERVED/RESPONSIBILITY: Adults 6. OTHER QUALIFICATIONS: Minimum TWO years clean and sober 7. EMPLOYEE CLASSIFICATION: Non-Exempt WORKPLACE ENVIRONMENT 1. ENVIRONMENTAL CONDITIONS: Position is required to work in a temperature-controlled environment; 80% - 90% of the time spent indoors. Potential exposure to violent situations. Potential exposure to airborne/blood-borne pathogens or other potentially infectious materials. 2. MACHINES/EQUIPMENT USED: Computer Calculator Fax Machine Xerox Machine Telephone System 3. PHYSICAL & MENTAL DEMANDS: PHYSICAL DEMANDS 76-100%- Standing, Walking 26-50% - Bending, Crouching, Carrying, Reading, Driving 0-25% - Pushing, Pulling, Sitting, Reaching LIFTING/LOWERING 26-50% - Light Lifting (1- 20 lbs.) 0-25% - Medium Lifting (21-50 lbs.), Heavy Lifting (51+ lbs ) MENTAL DEMANDS Psychological Mental Stress- MEDIUM Work with Others- HIGH 4. JOB CATEGORY UNIVERSAL PRECAUTIONS: Routine tasks no high exposure to blood, body fluids, or tissues (although situations may arise in which the employee might encounter potential exposure to any of the above). 5. PERSONAL PROTECTIVE EQUIPMENT: Gowns, Masks, Gloves, Eye Shield, etc. 6. POTENTIAL WORKPLACE HAZARDS: None 7. POTENTIAL WORKPLACE VIOLENCE: Med /High SPECIFIC AREAS OF RESPONSIBILITY TO POSITION Ability to search the patients, their belongings thoroughly and effectively. Ability to communicate in a respectful and dignified manner toward the patients and staff. Ability to provide a positive work environment. Ability to adhere to the confidentiality of all patients. Ability to document all paperwork correctly. Ability to verbally redirect the patients in a positive manner. Ability to utilize experiential techniques effectively. Ability to create atmosphere in which self-disclosure is facilitated. Ability to conduct educational groups (lectures/videos/discussions) effectively. Ability to adhere to your work schedule. Ability to assist patients gain insight into problems. Ability to conduct oneself in a professional manner. Ability to follow all policies and procedures of The Treatment Center. Ability to understand and adhere to the mission statement. Ability to bond with patients and gain respect. Ability to adapt to different types of patients. Ability to assist the patients in meeting their needs. Ability to maintain healthy boundaries. Ability to understand and apply the program's clinical philosophy. Ability to adhere to the federal HIPAA regulation. Ability to complete the admission and discharge process correctly. Ability to maintain open communication lines with facility staff, clinicians, physicians, patients, families, liaisons, community agencies, vendors, and payor of health services. Ability to demonstrate good strategic and problem-solving skills. Ability to ensure that the 30 minute checks of the patients are completed accurately. Ability to keep clinical records secure at all times. Ability to observe and report effectively all pertinent information regarding patient issues to the Lead BHT, BHT Supervisor and Clinical Director. Ability to follow directions and complete assigned tasks. Ability to accept and utilize supervision. Ability to address problems noted by Lead Tech and Supervisor. Ability to stay in the assigned area's of the facility as dictated by the Lead Tech and Supervisor. Ability to demonstrate willingness to accept responsibility. Ability to participate in Quality Improvement activities and contribute to the welfare of the organization. Ability to pursue professional development through participation in education and training programs. Ability to function well as a team member and contribute positively to the morale of staff. Ability to enhance the well being of the patients. Ability to communicate in a dignified manner toward patients, family members, visitors, team members and Supervisor.

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Our Full-time Benefits Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more! Hiring Event Please bring your resume and join us: Friday, October 17th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at ********************** Responsibilities: Practice Support I - Non-exempt position responsible for patient facing, non-clinical, Practice Support functions, within a Villages Health Care Center. Duties and Responsibilities may include, but are not limited to: Perform all job requirements utilizing core values: Service - We exceed the expectations of our patients and one another. Quality - We strive for excellence in all that we do. Stewardship - We are accountable for the health outcomes of our patients and the financial outcomes of our business. Innovation - We seek continuous improvement by finding or creating a better way. Teamwork - We respect, support and value each other to achieve our common goals. Passion - We are excited about our mission and enjoy the work we do together. Navigate proficiently through EHR. Schedule patients appropriately and accurately utilizing scheduling software (i.e.Radix). Various scheduling includes in person, electronic, no shows, etc. Use customer service principles and techniques to assist patients calmly and professionally. Serve as point of contact for patients entering and leaving the care center. Manage new patient process per current workflow. Collect all payments due at time-of-service. Communicate with other departments as needed. Pre-visit Planning: Conduct insurance verification and eligibility for services. Update patient demographics. Utilize insurance portals to verify eligibility. Collaborate with Eligibility & Benefits department. Communicate with patients to resolve insurance verification discrepancies. Ensure all documents are processed accurately per current policies and procedures. Comply with all Villages Health compliance and privacy and security policies and ensuring all HIPAA protocols are followed to ensure patient confidentiality. Reconcile cash and other patient payments and verify with the daily financials. Other duties as assigned. Education/Experience Requirements: High school diploma or equivalent; some college preferred. Minimum one year clerical/billing experience in a health care organization. Knowledge of clinic policies and procedures and overall understanding of medical office flow. Proficient skills in computer programs. Customer service skills. Skillful in multitasking, prioritizing, and organizing. Ability to communicate effectively and work with others. Ability to communicate calmly and clearly with patients. Ability to understand and interpret policies and regulations. Ability to read and interpret medical charts. Ability to examine documents for accuracy and completeness. Operate standard office equipment including computers, fax machines, copiers, printers, telephones, calculators, etc. Salary: $15.36-$19.22 Salary is commensurate with experience. Questions? Contact us at [email protected]

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Our Full-time Benefits Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more! Hiring Event Please bring your resume and join us: Friday, October 17 th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at ********************** Responsibilities: At The Villages Health, we are redefining healthcare through a patient-first, preventive care model. As a Sales Strategist, you'll have the opportunity to drive measurable growth, optimize our marketing and CRM efforts, and help expand access to exceptional healthcare in one of the fastest-growing communities in the nation. If you're strategic, data-driven, and passionate about making a meaningful impact, we'd love to have you on our team. The Sales Strategist plays a vital hybrid role supporting both the Sales and Marketing teams by optimizing CRM processes, managing lead flow, delivering actionable insights, and contributing to data-driven growth strategies. This role serves as a critical link between CRM data, marketing campaigns, and sales performance, helping analyze patient acquisition, retention, and brand awareness. This position combines hands-on Salesforce CRM execution, strategic sales planning, lead management, and marketing analytics, along with cross-functional collaboration to enhance patient engagement, community outreach impact, ROI and internal workflows. Essential Duties and Responsibilities: Duties and Responsibilities may include, but are not limited to: Supporting sales outreach by following up with leads, creating reports, tracking ROI, and maintaining oversight of the sales and marketing budget. Collaborating with marketing and outreach teams to execute and track campaigns, events, and initiatives using Salesforce CRM. Analyzing lead data and campaign performance provide actionable insights that support more effective sales and marketing strategies. Maintaining and optimizing CRM workflows, dashboards, and reports to ensure accurate tracking of referrals, tours, conversions, and campaign ROI. Providing training and ongoing support for CRM users while serving as a liaison between Sales, Marketing, and CRM teams. Assisting with marketing performance metrics, including SEO reporting and leveraging Google Analytics to support data-driven strategies and assess campaign effectiveness. Supporting strategic planning initiatives through market analysis, competitor research, forecasting, and sales performance evaluation. CRM & Data Management Ensure accurate tracking of all leads, referrals, and patient interactions in Salesforce CRM. Build and maintain dynamic dashboards and reporting tools for Sales and Marketing leadership. Monitor lead pipeline performance and regularly reports on conversion trends, campaign effectiveness, and ROI. Collaborate with CRM and IT teams to implement system enhancements and maintain data accuracy. Provide training and troubleshooting support to internal users to improve CRM utilization. Sales & Community Outreach Support Maintain an in-depth understanding of The Villages Health care model and effectively communicate its value through reports, dashboards, and presentations to stakeholders. Marketing Analytics & Strategy Monitor and report on SEO performance and Google Analytics metrics to evaluate digital campaign success and guide future strategies. Analyze sales and marketing data to identify trends, growth opportunities, and areas for improvement. Assist leadership in refining sales strategies that drive patient growth, retention, and improved market positioning. Identify ROI models for marketing events, community outreach, and advertising campaigns. Contribute to cross-functional planning with the Marketing, Community Outreach, and CRM teams. Education/Experience Requirements: Bachelor's degree in marketing, Business, Healthcare Administration, or a related field. 3+ years of experience in sales strategy, CRM management, or marketing analytics role. Healthcare industry experience preferred; knowledge of Medicare and Medicare Advantage is a plus. Strong working knowledge of Salesforce CRM (workflows, reporting, dashboards). Proficiency in Google Analytics, SEO tools, and interpreting digital marketing performance. Proven ability to translate data into strategy and influence decision-making. Strong communication and interpersonal skills, including the ability to present data and insights clearly. Highly analytical with experience in modeling ROI, building forecasts, and interpreting campaign results. Proficient in Microsoft Office Suite, especially Excel; familiarity with data visualization tools is a plus. Excellent time management and organizational skills. Ability to work independently and collaboratively in a fast-paced, hybrid environment. Commitment to patient confidentiality and adherence to HIPAA regulations. Comfort working cross-functionally with Sales, Marketing, IT, and Operations teams. Salesforce CRM proficiency and understanding of healthcare marketing strategies. Salary is commensurate with experience. Questions? Contact us at [email protected]

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this , but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit. Responsibilities Job Summary The Maintenance Technician plays an integral part in ensuring the safety of the staff and the facility is the primary responsibility of the Maintenance Technician. This role is responsible for the oversight and tracking of the functioning of the safety equipment and security measure adapted in the facility. All errors are reported timely to the appropriate leadership team member for decision making/repair options. Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performs typical maintenance tasks to support the assembly floor and the entire facility. Detects and reports defective material or questionable conditions to the department manager. Maintains the work area and equipment in a clean and orderly condition and follows prescription safety regulations. Performs prescribed preventative maintenance on machinery and the buildings or grounds as required. Receive and respond to tenant reports of MEP or maintenance issues on their premises. Performs the installation/repair and maintenance of all building systems. Performs skilled tasks related to various trades as a leadman. Digs and back-fills trenches. Makes general repairs to buildings, door, walls, floors, windows, furniture and lockers. Maintains required records and reports relating to supplies, parts, equipment, work performed and in compliance with JACO, OSHA (list standards) Operates, cleans and maintains a variety of equipment. Clean debris and dust from the assigned areas. Cleans both exterior and interior job sites and vehicles using appropriate tools and equipment. Conducts oneself in the best interest of the clients and staff. Use specialized equipment such as blowers and mowers to perform cleaning duties. Perform both major and minor repair work around the building such as repairing locks and installing window blinds. Replace broken windows and door locks. Evaluate, repair and maintain plumbing, electrical and HVAC systems in the building. Remove signs of graffiti from walls and windows. Install and repair electrical wiring and replace bulbs, capacitors, etc. Inspect company equipment for possible problems and report findings. Take measures to perform maintenance on equipment and tools. Perform general maintenance on sanitary and mechanical systems of buildings. Collect waste from ashtrays and bins and ensure proper waste management procedures are carried out. Assist with construction or remodeling projects. Move furniture and equipment upon instruction. Maintain the overall condition of the building and grounds. Make sure that the grounds are free of leaves or trash Perform inspection of the premises and ensure that any hazardous conditions are immediately taken care of. Compliance to all AAC - policies, process, and procedures All other duties as assigned - please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Education/Experience: High School Diploma or equipment Minimum of 2 years experience plumbing, electrical, carpentry or general building maintenance preferred. Demonstrated knowledge of the use and maintenance of trades tools and equipment. Demonstrated ability to work with diverse groups, and effectively communicate, both orally and in writing. (English) Possess a valid State of Florida Driver's License. Certificates and Licenses: Certified Maintenance Technician, preferred Certified HVAC technician, preferred Knowledge, Skills, and Other Abilities: Heavy work: exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 30 pounds of force as needed to move objects. The ability to respond to sounds quickly The ability to move safely over uneven terrain or in confined spaces The ability to see and respond to dangerous situations The ability to safely climb ladders while carrying additional weight The ability to work in extreme weather conditions The ability to wear protective gear correctly Must be able to complete and pass a work-related physical evaluation Physical Requirements AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws Prolonged sitting at a desk Must be able to lift 15 pounds at a time American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Hiring Event Please bring your resume and join us: Friday, October 17 th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at ********************** Please note this position is PRN. Responsibilities: In the spirit of “Making Dreams Come True” a Guest Services Specialist embodies our core value of hospitality; going above and beyond to enhance our guest experience as an integral part of the customer's journey. This front of the house role is not a destination-in-itself, but rather acts as the friendly and helpful guide that can quickly and comfortably recognize the spoken or unspoken need of each visitor and connect them to the proper solution or next step. Duties may include greeting and welcoming guests, knowledge of building and all tenants, wayfinding assistance, access to wheel chairs, coordination with hotel staff related to accommodations, etc. Not only does a Guest Services Specialist provide assistance, share helpful information or assist guests to various destinations, but most importantly, with professionalism and a warm welcome, they help each and every guest feel immediately at home in The Center for Advanced Healthcare. With pride for The Villages and all it has to offer, paired with a genuine desire to serve and help others, a Guest Services Specialist contributes to creating lasting first impressions and establishes the beginning of an unforgettable experience with us here in Florida's Friendliest Hometown! Essential Duties and Responsibilities: Provide a welcoming environment for all who visit the Primary and Specialty Care Centers, and the Center for Advanced Healthcare at Brownwood; by greeting guests in a friendly, professional and approachable manner at all times. Cultivate an inviting and helpful environment by keeping all lobby areas beautiful, tidy and well attended. Notify appropriate service for any repairs or maintenance issues Model a positive approach to teamwork, strong communication skills and the ability to handle multiple priorities at once Continually round lobby areas to assess guest's needs and identify the appropriate solutions or next steps Connect guests with appropriate CAHB tenant and hotel representatives Maintain a working knowledge of Primary Care Amenities and Services, and the CAHB's amenities & services; sharing helpful information when pertinent Distribute amenity, business, service and medical information to guests upon request Knowledge of The Villages and surrounding localities to be able to assist guests with directions or inquiries Answer incoming lobby phone line and assist callers with questions and requests; making outbound calls as needed Participate in special hosting events at the CAHB Attend special meetings, educational sessions, and assist in training of new team members Other duties as assigned specific to a Guest Services Specialist, particular-focus or tenant's needs Education/Experience Requirements: Minimum Requirements: No educational pre-requisite. Basic computer skills required Previous customer service experience preferred This position requires strong interpersonal skills, enthusiasm for The Villages and all it has to offer, a desire to serve and the ability to problem solve in order to handle a variety of variables. Must be able to confidently and effectively communicate with customers, guests and team members. Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, computer reports, and sales documents. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and/or employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, etc. and to apply to practical situations. Salary is commensurate with experience. Questions? Contact us at [email protected]

The Treatment Center is seeking a confident, determined and “hard-hitting” Business Development Representative to identify, qualify and build strong referral sources for our Company. The Representative provides presentations and distribution of marketing materials promoting the facilities treatment programs and services to treatment centers, medical offices and other hospitals. The Business Development Representative will establish relationships with potential referral sources, open doors and increase brand awareness through effective interaction. 5-7 years' experience in communications and marketing required, preferably in behavioral health or other healthcare setting. Experience in addiction or psychiatric treatment field highly preferred. A current, valid driver's license is required for business travel. Computer skills a must, knowledge of salesforce beneficial. EDUCATION: Bachelor's degree preferred, preferably in behavioral health or other healthcare field EXPERIENCE: 5 years' experience in communications and marketing required, preferably in behavioral health or other healthcare setting. Experience in addiction or psychiatric treatment field highly preferred LICENSURE/CERTIFICATION: A current, valid driver's license is required for business travel.

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 700 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Our Full-time Benefits Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more! TVH offers competitive pay! $1000 sign-on bonus and retention bonuses, upon eligibility Hiring Event Please bring your resume and join us: Friday, October 17 th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at ********************** Responsibilities: The clinical assistant is a non-exempt clinical position responsible for performing medical assisting duties in a healthcare setting, under the direction of a licensed Clinician. The clinical assistant provides clinical support services including but not limited to direct Clinician support, patient care functions, and administrative tasks. Processes incoming and outgoing calls/messages in an independent and professional manner using basic clinical judgement, seeking advice as needed. Performs patient intake, obtains necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients. Performs pre-encounter prep prior to patients visit, including identifying open care gaps. Supports and demonstrates effective and professional communication with patients, family members, visitors, and colleagues. Gathers patient data through interview and observation. Assists the clinician during medical treatments, examination, and procedures. Prepares patients for examination, performs and documents vital signs, and records patients' health history and medication reconciliation. Check-out patients, assist with referral processing, and arranges laboratory and/or other ancillary testing. Performs EKG, administers injections and medications, and performs routine specimen collection and POC testing. Prepares and sanitizes equipment, examination rooms and instruments. Manages inventory of medical supplies and equips exam rooms with appropriate supplies. Embraces and participates in quality initiatives, goal attainment, and collaborates on clinical process improvement activities. Provides routine treatments and administers approved medication per clinician order. Documents patient data, treatments, procedures, and patient education in accordance with The Villages Health and department specific policies. Assists the clinician by acting as a liaison on behalf of the patient to schedule appointments; provides patient with scheduling information to obtain testing, and/or physician consultation. Maintains compliance with all The Villages Health policies and procedures. Demonstrates competency in specific tasks and skills as defined by the practice. Other duties as assigned. Education/Experience Requirements: High school graduate or equivalent Experience working within a healthcare setting preferred but not required. CMA/RMA/LPN: Maintains current Medical Assistant certification/registration from an accredited institution or current nursing license in the State of Florida renewed every two years. Maintains current BLS Healthcare Provider Certification Assumes responsibility for professional development and continuing education. Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients. Knowledge of basic medical terminology Demonstrates awareness of medical/legal issues, patient rights, and compliance with standards of regulatory and accrediting agencies Knowledge of basic medical assisting skills Knowledge of personal and patient safety practices and adherence to infection control standards outlined in The Villages Health policies. Skill in performing medical assistance tasks appropriately. Skill with tact and diplomacy in interpersonal interactions. Skill in understanding patient education needs by effectively sharing information with patients and families. Skill in reading and following written and oral medical orders. Skill in initiating appropriate emergency procedures. Skill in performing blood draws. (if applicable) Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner. Must be detail-oriented and highly organized, with ability to prioritize effectively. Ability to efficiently navigate electronic medical record (EMR) Demonstrates basic computer skills. Able to effectively multitask. Annual Requirements: Must maintain current license, certification, or registration. Must complete 12 CEU's annually. Must maintain current BLS certification. Annual EMR and Clinical competencies completed and signed. Salary: $18.09-$23.00 Salary is commensurate with experience. Questions? Contact us at [email protected] Pre-Employment Knowledge Assessment: Candidates will be expected to successfully complete a pre-employment medical knowledge assessment as part of the in-person interview. #TVHMSC

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Our Full-time Benefits Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more! Hiring Event Please bring your resume and join us: Friday, October 17 th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at ********************** Responsibilities: Duties and Responsibilities may include, but are not limited to: Within the spirit of "Making Us America's Healthiest Hometown", work directly with Manager, FP&A / Managed Care Operations by providing analysis of financial as well as operational information via reporting packages, metrics and dashboards. Financial Analyst will assist Manager, FP&A / Managed Care Operations with financial and operational analytics. Financial Analyst will be involved in annual budget process with guidance and direction provided by Manager, FP&A / Managed Care Operation Essential Duties and Responsibilities: Prepare monthly financial analysis of financial results in conjunction with Accounting Manager and Manager, FP&A / Managed Care Operations. Prepare monthly sales commissions reporting. Assist occasionally with monthly clinician bonus reporting. Maintain and develop financial metrics with guidance from Manager, FP&A / Managed Care Operations. Involved with preparation of the annual budget and related reporting. Involved with monthly forecast preparation and annual nine-year projections. Assist Manager, FP&A / Managed Care Operations with preparation of monthly board packages. Work with company practice management system to run necessary reports for metric reporting purposes. Maintain knowledge of current healthcare trends and developments in healthcare by reading appropriate literature and attending related seminars. Other ad-hoc financial reporting as assigned or approved by Manager, FP&A / Managed Care Operations or Chief Financial Officer. Education/Experience Requirements: Bachelor's degree in Accounting or Finance required. Two to four years of related accounting/finance experience required. Public accounting and/or Healthcare experience is desirable. SQL experience is desirable. Candidate must be proficient with Microsoft Office programs Excel. Microsoft Access experience is desirable. Candidate must be able to manage multiple task requests and changing priorities. Proven experience as a self-starter who can meet provided deadlines is a must. Excellent written and verbal communication are required for presentations and other communications with all levels of management. Communicate and present complex information in a clear, easy to understand manner. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, governmental regulations, and procedure manuals. Strong analytical ability for solving complex financial, organizational, and departmental issues. Proven ability to assimilate, analyze, draw conclusions, and make recommendation from multi-faceted and often ambiguous data. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amount such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Salary is commensurate with experience. Questions? Contact us at [email protected]

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Our Full-time Benefits Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more! Hiring Event Please bring your resume and join us: Friday, October 17 th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at ********************** Responsibilities: An exempt position responsible for coordinating a wide variety of initiatives, deliverables and implementations related to The Villages Health sales and community outreach initiatives and other tasks or projects as assigned by the Manager of Sales and Community Outreach. Sales and Community Outreach Coordinator will assist fellow community outreach and sales team members with daily duties, which may include organizing and ordering sales material inventory and delivery to care center New Patient Specialists; monitoring and updating project tracking and timelines to ensure deadlines are met in a timely manner; maintaining sales leads and assisting with CRM entries; managing sales events, help maintain projects moving through the Sales and Community Outreach team to ensure timely completion; Keep updated the Sales and Community Outreach road map and presentations for Sales and Community Outreach Manager and Chief Growth Officer. General administrative assistant duties as needed by the Sales and Community Outreach Manager and CGO. This position is an integral part of the sales and Community Outreach team. Essential Duties and Responsibilities: Duties and Responsibilities may include, but are not limited to: Organizes and orders marketing material inventory and deliveries to care centers as needed by New Patient Specialists. Monitors and updates project tracking and timelines to ensure deadlines are met. Manages sales and community outreach events, both internal and external, including set-up; invitation mailing; calendar invitations, catering, and more. Prepares reports by collecting, and summarizing data, for the sales team through charts and spreadsheets to indicate ROI in collaboration with the Sales and Marketing Data Specialist. Assists with presentations via PowerPoint and other methods for Sales and Community Outreach Manager and CGO. Provides back-up support for New Patient Specialist team, which may include providing tours for prospective patients and communication with patients and prospective patients. Works closely with internal departments to coordinate internal and external project timelines for marketing efforts. Helps coordinate external sales efforts through sales lead generation and monitoring. Create weekly and monthly reports for the Sales and Community Outreach manager regarding Events ROI and leads generation in Salesforce. Assists with efficiency of day-to-day office operations, such as maintaining inventories and supplies, managing calendars, and coordinating meetings and organizing travel arrangements. Prepare communications such as memos, emails, and reports; write and edit documents, with attention to detail and initiative. Other duties as assigned or as needed for project completion. Education/Experience Requirements: Bachelor's degree preferred. Will consider applicable experience. High level of computer proficiency. Experience working with customers/patients and developing relationships within an organization. Time management skills with ability to meet deadlines. Microsoft Office 365; particularly Excel; One Drive, Teams and database management tools, Salesforce. Excellent verbal and written communications skills. Excellent organizational skills and attention to detail. Ability to create graphs, charts, and spreadsheets. Ability to work independently and on a team. Ability to take meaningful notes for future action. Salary is commensurate with experience. Questions? Contact us at [email protected]

is PRN. The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Our Full-time Benefits Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more! Hiring Event Please bring your resume and join us: Friday, October 17 th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at ********************** Responsibilities: A nonexempt position responsible for operating diagnostic Nuclear Medicine equipment and handling radiopharmaceuticals that assists radiologist and/or physicians with diagnosing and/or treating diseases. Essential Duties and Responsibilities: Duties and Responsibilities may include, but are not limited to: Uses customer service principles and techniques to deal with patients calmly and pleasantly. Positions patient and performs imaging procedure(s). Analyzes results and identifies issues with the quality of imaging results. Takes appropriate action to resolve image quality issues, including repositioning patient and repeating procedure. Enters, transmits and reports scan results. Reviews patient history and physician's orders. Educates patient regarding procedures, equipment and exam to ensure patient's understanding and cooperation. Orders, prepares, administers, stores and disposes of radiopharmaceuticals according to established protocols and applicable regulations/standards. Monitors patient condition continually and reports/responds to changes in status as appropriate. Prepares equipment and supplies. Selects appropriate exposure factors and imaging parameters. Implements safety standards and preforms appropriate quality control procedures on equipment. Troubleshoots, resolves, and/or reports equipment malfunctions as necessary. Complies with safety standards. Cleans, maintains, and makes minor adjustments to imaging equipment, including determining equipment repairs. Fulfills patient care responsibilities as assigned that include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, undressing and dressing, preparing for exam, etc.; collecting patient history; preforming screenings per provider guidelines; assisting physicians/nurses and providing pertinent information. Fulfills clerical responsibilities as assigned that may including sending/receiving patient medical records; obtaining nuclear stress testing reports, etc.; verifying patient demographics; managing and updating electronic medical record to ensure that information is complete. Fulfills environmental responsibilities as assigned that may include setting up equipment according to protocols; cleaning visit/procedure rooms, and equipment between patient visits to maintain infection control; cleaning/sterilize according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; and restocking procedure room. Maintains all log books required by the state of Florida keeping in compliance with regulatory standards as required maintaining practice licensure. Complies with Occupational Safety and Health Administration (OSHA) guidelines; quality control methods as stated by Florida DOH Office of radiation control. Communicates with other team members in clinical and clerical area to provide a successful patient centered practice. Other duties as assigned. Education/Experience Requirements: Associate's degree from an accredited nuclear medicine technology program. Certified Nuclear Medicine Technologist (CNMT) certification and CNMT license by the state of Florida required. BLS/ACLS certified. CNMT required with 3 years or more years of experience. Medical office experience preferred. Maintains CEU's and recertification as required by the state of Florida as CNMT. Knowledge of Cardiac imaging procedures and protocols. Knowledge of anatomy and physiology necessary to preform cardiac nuclear imaging studies. Knowledge of nuclear imaging equipment including safety hazards common to radiopharmaceuticals. Skill in positioning patients properly. Skill in identifying equipment problems and correcting or notifying supervisor. Skill in following infection control and radiological/nuclear imaging safety procedures. Ability to lift and position patients for the stress test imaging procedures, required. Ability to notice detail in drawings and differences in shapes and shadings. Ability to apply written instructions and standardized work practices Salary is commensurate with experience. Questions? Contact us at [email protected] #TVHMP

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Our Full-time Benefits Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more! Hiring Event Please bring your resume and join us: Friday, October 17 th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at ********************** Responsibilities: Shared Services Supervisor is an exempt, management position, responsible for general office management responsibilities, such as: planning, organizing, and supervising of shared services operations to support high quality, efficient and patient-centered services. The Shared Services Supervisor - Referrals & Authorizations, will work alongside the Shared Services Supervisor - Scheduling, and the Shared Services Supervisor - Medical Records to ensure coordination of operations and consistent communication. It may be required for one supervisor to cover for another in the event of absence or leave. Essential Duties and Responsibilities: Shared Services Supervisor is responsible and accountable for supervising practice support operations by analyzing and reviewing procedures/practices. In turn work methods need to be optimized to improve effectiveness and efficiency of operations in the Referrals department. Referrals & Authorizations Monitor and develop workflows to support efficiency in the referrals order processing, authorizing, and scheduling. Monitor and manage volumes and allocated responsibility within the referrals team to maintain par levels and service level agreements. Stays up to date on policy requirements for all payers, including changes to authorization requirements and patient out of pocket responsibility. Maintains open communication and networking with all outside preferred providers to ensure ease of access and efficient receipt of orders. Works closely with the revenue cycle team to ensure changes to coverages and changes that impact referrals or authorizations are known, communicated, and acted upon. Oversight of the authorization process within referrals to include changes in plan requirements, portal use, software management and reporting. Ensures open communication with care center leadership to support and improve the patient and clinician referral experience. Other Duties as assigned Ensuring appropriate staffing to maintain and support operations. Responsible for hiring and on-boarding to include interviewing, onboarding, and training. Completes payroll and time management for designated staff Performs employee coaching and development, as needed. Completes annual performance evaluations for designated staff. Completes regular 1:1 meetings with each staff for continued development and growth. Establish and implement goals and objectives within each area to ensure alignment with overall corporate goals. Super-User for EHR and/or all related systems used or accessed by referrals, insurance portals, authorization portals, etc. Maintaining and track Relatient usage and education to meet company standards. Develops and maintains monthly/periodic reporting for data/information sharing related to various functions within shared services. Ability to reset passwords/troubleshoot basic connectivity issues, or identify a resource for resolution, i.e., submits applications/IT ticket. Sets up Microsoft teams (connection) in conference room or Café for various meetings, etc. Oversee reconciliation and management of petty cash. Regular communication with Care Center leadership to review procedures, practices, and operational concerns. Ability to give clear and concise communication to ensure timely and effective flow of information. Works closely with the Managers, Supervisors, Medical Directors and Directors of various departments to ensure continuity of care and alignment of shared services with clinical operations. Ability to go to the center locations, on occasion, to provide training, verify workflow and align shared services operations with clinical operations. Education/ Experience Three to five years of management experience including at least two years in a specialty health care organization. Bachelor's degree preferred. RHIT Certification preferred. Knowledge and understanding of Lean Process Knowledge of Referral & Authorization operations Supervises the functions within the Shared Services department. Knowledge of organization policies and procedures. . Knowledge of human resource management techniques. Knowledge of office management techniques and practices. Knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Teams) Excellent organizational and time management skills. Outstanding verbal and written communication skills. Setting, defining, assigning, monitoring, and evaluating outcomes of tasks and goals. Skills in developing policies and procedure and implementing tasks related to specialty care services. Skill in problem solving. Skill in developing and implementing recruitment materials. Skills in analytical thinking and strategic planning. A focus on continual process improvement. Ability to clearly communicate and apply policies and principles to solve everyday problems and deal with a variety of situations. Ability to plan, exercise initiative, problem solve, make decisions. Ability to read, interprets, and apply policies and procedures. Ability to identify problems and recommend solutions. Ability to establish priorities and coordinate work activities. Ability to project positive and professional image. Ability to coordinate and prioritize multiple tasks, projects, and schedules. Ability to establish and develop effective working relationships. Ability to communicate effectively with all levels of employees; facilitate group processes and change. Ability to develop/make effective presentations and serve as a trainer when qualified. Salary is commensurate with experience. Questions? Contact us at [email protected] #TVHHP

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Our Full-time Benefits Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more! Hiring Event Please bring your resume and join us: Friday, October 17 th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at ********************** Starting at $16.25/hour & up with SIGN ON bonus! Responsibilities: The Villages Health consistently delivers over 98% patient satisfaction, and we are always looking for new ways to provide the best patient experience in all that we do. The Patient Support Operator (PSO) team is at the forefront of this experience, acting as a central service and support provider for all patients. How we answer the phone, handle calls and provide service to our callers is a reflection of our core values and care model. In the Patient Support Center, our PSOs are responsible for taking inbound calls and/or placing return calls to patients who require additional support from The Villages Health team. PSOs are also responsible for confirming and/or rescheduling appointments, sending messages regarding prescription renewals, test results, and referral requests, assisting with directions, answering any questions or concerns that a patient may have regarding TVH patient portal and much more. Duties and Responsibilities may include, but are not limited to: Uses customer service principals and techniques to provide world class service. Be a champion for The Villages Health brand, care model, care centers, services, clinicians, and the patient experience. Represent our core values to patients and co-workers. Provide superior patient service and support and care with a friendly, positive attitude. Answer important patient questions and/or determine the best next steps and resources for first call resolution. Send detailed messages to clinical and patient support staff in various departments and follow best practices for collaborating and servicing patient needs. Track and report all call inquiries in the EMR by logging a patient case of all patient interactions. Report the outcome of the call using wrap up codes. Meet performance goals and SLAs for call volume, call time, answered calls, and more. Meet specific quality measures for patient service and call resolution. Achieve and maintain scheduling utilization of 85% or higher. Adhere to compliance and HIPPA regulations. Reports to a Patient Support Supervisor. Other duties as assigned. Education/Experience Requirements: High school diploma Associate degree preferred 1+ years Customer/Patient Service Experience, healthcare industry a plus Experience in either a medical office or high-volume call center Experience using EMR software applications. Passion for providing superior patient service and hospitality. Knowledge of medical terminology. Knowledge of health care field. Knowledge of legal and ethical considerations related to patient information. Knowledge of customer/patient service principles, applications, and conflict resolution. Skill in putting information in preferred medical record system, meeting clinic standards. Skill in diffusing tense situations through diplomatic problem-solving. Skill in using computer, phone, and medical records software. Ability to communicate effectively with patients and staff via phone, in person and through email. Ability to establish relationships with a wide variety of people. Ability to multi-task and work in a fast-paced patient support center environment. Ability to hit and exceed customer/patient service level and quality goals. Knowledgeable in various software applications such as Athena, Radix, Counsel Ear. Salary: $16.25 - $18.09 Salary is commensurate with experience. Questions? Contact us at [email protected] #TVHMSC

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Our Full-time Benefits Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more! Hiring Event Please bring your resume and join us: Friday, October 17 th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at ********************** Responsibilities: The IT Applications and Interface Specialist plays a critical role in ensuring seamless interoperability and optimal use of clinical and business applications, with a strong focus on Athena EHR, Salesforce, and health data exchange standards such as HL7 and FHIR. This role leads the design, implementation, and support of application interfaces, managing integration projects end-to-end. It requires a hands-on technologist with excellent communication skills, project management capabilities, and a passion for improving healthcare technology outcomes. Essential Duties and Responsibilities: Duties and Responsibilities may include, but are not limited to: Collaborate with stakeholders to gather interoperability requirements and analyze workflows. Identify and document business needs, ensuring compliance with standards, regulations, and best practices. Design, implement, and manage interface solutions across systems including Athena EHR, Salesforce, and third-party applications. Develop and maintain HL7 v2.x, HL7 FHIR, and API-based integrations for accurate, timely data exchange. Configure and support interfaces and APIs (e.g., Athena, Salesforce, OnePacs, FlexScan) to enable seamless communication. Lead or contribute to integration projects, application upgrades, and release management initiatives. Conduct and document unit, system, and user acceptance testing (UAT) to validate functionality and performance. Monitor, troubleshoot, and resolve interface and application issues, ensuring root cause analysis and timely resolution. Establish feedback loops to enhance release processes and system performance. Design and manage release strategies, including risk assessment, testing, and documentation. Follow change control processes to ensure transparency, stakeholder communication, and readiness. Collaborate across clinical, business, vendors and IT teams to support integration and compliance efforts. Liaise with vendors to manage relationships and track service level compliance. Maintain comprehensive documentation including configurations, data flows, audits, and troubleshooting procedures. Provide expert support and resolve tickets in alignment with SLA guidelines. Support post-implementation continuity and contribute to ongoing system optimization. Develop and deliver training materials and communications for end-users and support staff. Perform additional duties as assigned to support team and organizational goals. Education/Experience Requirements:Required Qualifications Bachelor's degree in Computer Science, Health Information Technology, or a related field; or equivalent combination of education and experience (3-5 years). Experience with Athena EHR configuration, workflows, and API capabilities. Proficiency in Salesforce platform use, workflows, and integration tools (e.g., MuleSoft, Salesforce Connect). Deep knowledge of healthcare interoperability standards (HL7, FHIR, CCD, X12). Proficiency in programming languages such as Python and JavaScript for automation, data handling, or system integration tasks. Demonstrated project management experience (formal PM certification is a plus). Strong analytical, problem-solving, and communication skills. Familiarity with compliance and security standards such as HIPAA and ISO 27001. Preferred Certifications HL7 Certification or FHIR Implementation Certification PMP, CAPM, or other Project Management credential CPHIMS or other healthcare IT certification Knowledge/Skills/Abilities Excellent technical troubleshooting and root cause analysis skills. Effective communication and stakeholder engagement abilities. Ability to balance multiple projects with competing deadlines. Experience working with vendors and cross-functional teams. High attention to detail with a continuous improvement mindset. Ability to work independently and collaboratively in a healthcare setting. Salary is commensurate with experience. Questions? Contact us at [email protected]

Concentric Healthcare Staffing is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Hudson, Florida. Job Description & Requirements Specialty: Cardiac Cath Lab Discipline: RN Duration: 13 weeks 40 hours per week Shift: 10 hours, days Employment Type: Travel Cath Lab RN General Information • Number of Beds - 3 Cath Labs • Number of Staff - 20 • Type of staff: • Day Shift - 8 RNs, 5 Tech, 2 Lead Techs, 1 CNC • Night Shift - none • Patient Ratios - 1 :1 • Type of equipment - GE • EMR -MacLab and Meditech Typical procedures performed on unit(s): • PCI, Structural Heart and diagnostic caths About Concentric Healthcare Staffing Recognized by both RNVIP and AlliedVIP as a Top Agency for 2024 and 2025, Concentric Healthcare Staffing continues to set the standard for transparency, education, and partnership in healthcare staffing. Concentric connects nursing, allied, therapy, and behavioral health professionals to rewarding travel and PRN opportunities across the country, building experiences rooted in clarity and trust. The company believes healthcare professionals deserve more than job listings; they deserve insight. Recruiters act as consultants who explain market trends, pay structures, and facility expectations so every clinician understands the “why” behind each opportunity. This educational approach empowers travelers and PRN staff to make decisions that align with their personal goals and professional growth. Concentric offers both travel contracts and per diem (PRN) staffing, giving healthcare professionals flexibility and facilities dependable coverage. With dedicated Travel Nursing, Allied and Therapy, and Per Diem Divisions, the team provides specialized support tailored to each discipline. Concentric measures success by the confidence and satisfaction of the professionals it serves. Whether guiding a nurse to their next adventure, an allied clinician seeking balance, or a behavioral health professional choosing flexible PRN work, Concentric's mission remains clear: to support, educate, and empower those who care for others

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Our Full-time Benefits Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more! Hiring Event Please bring your resume and join us: Friday, October 17 th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at ********************** Responsibilities: An exempt position, responsible for oversight of all clinical operations related to nursing and medical support staff in line with clinical practice standards and patient-centered care, within the Care Center setting. Responsible for hiring, firing, training and on-going supervision of clinical team members in the Care Center, assuring that all staff work by the principles of patient-centeredness and mutual respect with colleagues and co-workers. Maintains clinical staff payroll and overtime, PTO schedules and staff work schedules. Oversees clinical nursing care, ensuring compliance with established regulations and standards including quality assurance, confidentiality and medical record documentation. Provides all discipline for assigned staff. Upon collaboration with the Human Resources Department, determines necessary discipline and maintains documentation in staff record. Provides direct supervision to nurses and subordinate clinical staff, ensuring appropriate assessment and treatment of patient health. Serves as a key problem-solving resource to staff on patient issues. Studies patient needs/trends and suggests solutions to ongoing patient care problems. Ensure the performance and productivity of all nursing staff are evaluated regularly throughout the year and annually. Advises on appropriate corrective actions and development opportunities. Facilitates adjustment/resolution of complaints, concerns, and problems of supervised employees regarding work assignments, hours of work overtime scheduling, and other work-related matters. Maintains OSHA and MSDS compliance and updates manual annually and as needed. Acts as OSHA Compliance Officer within assigned Care Center. Maintains Bio-Medical Waste record. Maintains biologic monitoring records, X-ray and inspection records. Maintain employee Hep B and PPD records and update PPD annually. Oversees inventory count while delegating team members to assist, as needed. Maintains therapeutic injectable medication ordering and projects need to ensure consistent supplies available. Maintains a high quality of care by nursing staff through continuous improvement of procedures, protocols, and standards. Ensures all staff is trained in quality assurance and control requirements and meet these standards. Collaborates with Chief Medical Officer, Clinical Manager and Care Center Leadership on development and implementation of nursing department's mission, goals, policies, procedures, budget, quality assurance plan and work standards. Communicates with other team members in clinical and clerical areas to provide a successful patient centered practice. Other duties as assigned. Education/Experience Requirements: Licensed Practical Nurse required; Registered Nurse preferred, with a minimum of 3-5 years of supervisory experience working in a primary care center or related setting with experience in Quality and Process Improvement. Must possess a current CPR/BLS or ACLS certification and current health records with the appropriate immunizations or proof of immunity to work in the health care field (hepatitis B and tuberculosis). All clinical staff in Care Center Knowledge of nursing principles, practices and procedures; budgetary, supervisory, human resources and quality improvement principles and techniques; clinical state of the art advancements and trends in health care, particularly in the area of Patient Centered Medical Homes; knowledge of principles of employee development to ensure appropriate training and mentoring of staff. Skill in applying and modifying, as appropriate, the principles, methods and techniques of professional nursing; skill in identifying problems, researching and recommending solutions; skill in developing and maintaining high levels of quality care and quality assurance; skill in exercising a high degree of initiative, judgment, discretion and decision-making. ABILITIES Ability to manage the overall provision of nursing services and build consensus among staff; ability to work effectively with diverse individuals at all levels of the medical practice; ability to handle many tasks simultaneously and deal effectively with changing priorities; ability to demonstrate full range of motion including finger dexterity and eye-hand coordination. Ability to work with computers and software programs. Salary is commensurate with experience. Questions? Contact us at [email protected] #TVHHP

The Nursing Director oversees the day to day operations of the Nursing Department and staff to assure delivery of quality nursing care and treatment for all patients in the area of chemical dependency, psychiatric and medical issues. Monitors the effectiveness of staff assessment, evaluation and implementation of the standards of nursing practice. POSITION REQUIREMENTS/QUALIFICATIONS1. EDUCATION: RN graduate from an accredited school of nursing.2. EXPERIENCE: A minimum of 5 years' experience in a healthcare organization, to include demonstrated leadership. Five (5) years' experience in nursing field with emphasis in psychiatric, substance abuse, or eating disorders.3. LICENSURE/CERTIFICATION: Registered Nurse licensure in the State of Florida which is active and in good standing.Holds current CPR certification.4. EMPLOYEE CLASSIFICATION: Contract • Defines and maintains the standards of nursing practices within The Treatment Center and The Teen Center of the Palm Beaches.• Directly supervises the Assistant Directors of Nursing and Nurse Supervisors for The Treatment Center, The Teen Center and Recovery Medical Associates and all staff under their immediate supervision including the Nursing Medical Assistants, Nursing Medical Specialist, Lab Supervisors, Phlebotomists and Registered Dietician.• Assesses the quality of care rendered.• Initiates the development of policies and procedures that govern nursing services. Ensures that nursing policies and procedures are current and reflect the ever-changing standards established by regulatory agencies.• Responsible for staff performance, staff recruitment, staff retention and staff development for all nursing department personnel.• Collaborates with other departments and agencies regarding resources and services for improved patient care and staff development.• Serves as a key member of the facility's core management team and ensures effective integration or nursing services into overall treatment center operations.• Oversees nursing staffing levels within the facilities on all shifts to ensure quality patient care.• Serves as Infection Control Nurse. Collaborates with all disciplines and departments to incorporate infection control policies and procedures in order to provide a safe environment for patients and personnel. Reports infections and/or communicable diseases to the appropriate public health authority. Provides infection control education for all employees.• Follows all DEA regulations in the area of doctor specific subutex and suboxone and assures the accuracy of all related documentation.• Completes Performance Improvement (PI) activities monthly.• Upon hire and annually, assures that all nursing staff competencies are current in the areas of PPD's, glucose monitoring and emergency equipment.• Participates in all facility committee meetings as required.• Keeps knowledgeable of nursing care issues, rules, regulations, policies and procedures.

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Our Full-time Benefits Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more! Hiring Event Please bring your resume and join us: Friday, October 17 th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at ********************** Responsibilities: The Villages Health is considered world-class with Net Promoter Scores consistently in the 90s. The New Patient Specialist (NPS) team is at the forefront of this experience, acting as educators and concierge for all new patients. The New Patient Specialist will be provided with specific weekly and monthly sales goals to meet TVH's growth targets. This is a sales position with the goal of adding new patients to The Villages Health primary care centers with an emphasis on Medicare Advantage (MA) eligible patients. As part of the Sales and Community Outreach team, the NPS will be responsible for lead generation by participating in outreach and sales events. The NPS will contribute at least one community or neighborhood lead per month focused on their assigned care center. The NPS will split their time between the care centers and outreach events as needed. They will follow up on warm leads, assist in maintaining lead referrals, plus attend events to meet prospective patients, and schedule those prospective patients for their initial appointment with The Villages Health. In the care center, our New Patient Specialists are responsible for acquiring new patients and ensuring a consistent and positive new patient experience. From reaching out to existing patients who are eligible for Medicare Advantage, as well as potential new patients to help them understand our care model, to giving tours, teaching Medicare classes, and scheduling first appointments - our NPSs make every new patient, specifically those over the age of 65, feel welcome and at ease. The New Patient Specialists are expected to work a minimum of 40 hours per week, which may include evening and weekend hours on occasion to cover events and to meet with potential patients. The New Patient Specialist is expected to spend 75% of their time working with sales leads, both internally and externally, and the remaining 25% completing the sale, which includes proper documentation and tracking. The NPS will also follow up with administrative calls and generate related reports as directed by the Manager, Sales and Community Outreach. The expected time period will be during AEP (Oct-Dec), OEP (Jan -March) and SEP (April - Oct). This will be achieved through MA sales and retention initiatives. The NPS will be responsible for tracking and reporting all daily, weekly, and monthly initiatives and sales results. Essential Duties and Responsibilities: Be an expert of The Villages Health brand, care model and the new patient experience. Represent The Villages Health at community events to attract new patients where and when needed. Follow up on warm leads generated by the marketing department, community outreach team members, call center, and walk-ins. Drive agent partner awareness of TVH services through the effective use of marketing collateral, email, phone, and face-to-face communications; and attending industry events where applicable and assigned.' Identify issues and opportunities and provide strategic guidance to agent partners to drive adoption and utilization of TVH services to prospective members. Obtain and leverage agent partner feedback to improve the overall agent experience with TVH. As part of the sales and community outreach team, this position is responsible for lead generation (both potential new patients and potential new agents to sell TVH) by participating in outreach and sales events, including the Lifestyle Expo event. Be accountable to the TVH sales and marketing department by developing, implementing, and measuring objectives and successes to show activities, results, and planned activities. Work collaboratively with marketing department and other New Patient Specialists to plan, develop, implement, and evaluate comprehensive marketing and promotional campaigns that assures optimal agent partner awareness, adoption, and loyalty. Proactively engage targeted groups of agent partners through various methods, including lunch & learn type of events, networking meetings, webinars, etc., to drive awareness and adoption of TVH's services. Meet potential new patients at our care centers, give them a tour of the facility, and explain the benefits of becoming a TVH patient. Build relationships with insurance agent partners to increase sales incrementally. Build rapport with potential new patients and educate them about The Villages Health experience, accepted insurances, and new patient process. Answer important new patient questions and/or determine the best next steps and resources to serve their needs. Accurately verify insurance through various TVH resources. Assist new patients in scheduling a course or tour, selecting a provider, or booking new patient appointments. Build relationships with insurance agents in the Health Insurance Resource Centers and follow best practices for serving new patient needs. Proactively look for and secure sales leads all year round, with an emphasis during key campaign periods: Annual Enrollment Period (Oct. - Dec.); Open Enrollment Period (Jan. - March) and Special Enrollment Period (April - Oct.). Write and send direct mail letters and/or greeting cards to follow up with new patients and ensure a positive new patient experience. Track and report new patient tours, learning class attendance and encounters in a customer relationship management tool. Monitor patient lists, crosscheck new patient reports, reach out to termed patients, document reasons for termination and create other important metrics. Send retention letters and withdrawal letters when applicable. Use sales skills to win back patients and increase retention. Identify existing patients in Medicare special enrollment periods, such as our age-in population in the Initial Enrollment Period and reach out to ensure a positive transition experience. Provide support to other NPSs, NPAs, other colleagues and volunteer for special projects and participate in meetings. Other duties as assigned to support the sales and community outreach team and growth efforts. Adhere to compliance and HIPPA regulations. Report to the Manager - Sales and Community Outreach Responsible for maintaining patient interactions on the CRM (Salesforce). Education/Experience Requirements: High school diploma Associate degree preferred 2 years sales or relevant experience; health care industry experience a plus Salesforce and/or CRM experience desired. Experience in a medical office or primary care office is ideal Knowledge of Medicare insurance preferred Passion for patient service High drive to achieve sales results Knowledge of health care field, specifically Medicare and Medicare Advantage. Knowledge of legal and ethical considerations related to patient information. Knowledge of customer service principles, applications, and conflict resolution. Skill in putting information in preferred medical record systems; meeting clinic standards. Skill in diffusing tense situations through diplomatic problem-solving. Skill in using computer, medical records software, and customer relationship management tools. Skill in Microsoft Office, including Excel, Word, and Outlook. Skill in public speaking and presenting, either 1:1 or in a group setting. Ability to communicate effectively with new patients, staff, and insurance via phone, in person and through email. Ability to establish relationships with a wide variety of people. Ability to use sales skills to provide expert advice and guide warm leads in the decision-making process. Ability to follow up with warm leads and track activities in CRM. Ability to hit and exceed customer service level and new patient acquisition goals. Salary is commensurate with experience. Questions? Contact us at [email protected] #TVHMP

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Hiring Event Please bring your resume and join us: Friday, October 17 th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at ********************** Responsibilities: Uses customer service principles and techniques to deal with patients and staff calmly and pleasantly. Fulfills patient care responsibilities as assigned that include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, undressing and dressing, collecting specimens; preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information; Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; managing and updating electronic medical record to ensure that information is complete. Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment according to protocols; cleaning visit/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; and restocking exam/procedure rooms. Fulfills clinical medical assisting responsibilities that vary according to state law, which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; checking vital signs or instruments; physical examination preparations; clinical pharmacology; drug administration through various routes including injections; prescription verifications with physician's orders; minor surgery assists including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal; biohazard waste disposal and monitoring; therapeutic modalities; instructing patients with home care; laboratory procedures including Occupationa1 Safety and Health Administration (OSHA) guidelines; quality control methods; CLIA-waived testing; capillary punctures and venipunctures; specimen handling such as urine, throat, vaginal, stool, and sputum; electrocardiography emergency triage) and first aid; Prepares patients for radiologic procedures. Protects patient, self, and other staff from radiation hazards. Performs X-rays following established procedures for patient care and safety, which involves setting up and operating radiographic equipment used in the medical diagnosis and/or treatment of patients and includes implementing infection control procedures for the work area. Selects proper ionizing factors for radiological diagnosis. Adjusts/sets radiographic controls. Positions patients and takes X-rays of specific parts of the patient's body as requested by physicians. Sends X-rays to appropriate medical staff. Maintains required records including patient records, and monthly reports. Performs quantity and quality control checks to assure X-ray unit meets standards required by laws, rules, and departmental policies. Complies with safety standards. Cleans, maintains, and makes minor adjustments to radiographic equipment, including determining equipment repairs. Communicates with other team members in clinical and clerical area to provide a successful patient centered practice. Other duties as assigned. Education/Experience Requirements: High school diploma~ or general equivalency diploma (GED) required. Medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting. and/or certified medical assistant certification and Basic Machine Operator (BMO) licensed by the State of Florida, OR Registration as a radiologic technologist R.T.(R) by the State of Florida or Basic Machine Operator (BMO) and licensed by the State of Florida is a requirement. Bachelor's degree preferred. Documented evidence of externship completed in a medical office or facility. Current documentation of a national certification for the registered medical assistant (RMA) through the American Medical Technologists (AMT) or for the certified medical assistant (CMA) through the American Association of Medical Assistants (AAMA), and Basic Machine Operator (BMO) licensed by the State of Florida OR Registered as a Radiologic Technologist R.T.(R) and licensed by the State of Florida. Must possess a current CPR certification and current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis). X-ray experience in the medical environment preferred. Continuing education as required to maintain an active / clear license in good standing with the State of Florida and the American Registry of Radiologic Technologist. Learns and is proficient in phlebotomy and IV skills Administers injections Performs pulmonary function testing, holter monitors, ear lavage, EKG, diabetic eye exam Knowledge of health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to particular medical practice. Knowledge of information that must be conveyed to patients and families. Knowledge of X-ray procedures and protocols. Knowledge of anatomy and physiology necessary to perform X-ray testing including body mechanics and patient movement. Knowledge of quality assurance/quality improvement. Knowledge of or experience with developing policies and protocols preferred. Skill in performing medical assistance tasks appropriately as listed above. Skill intact and diplomacy in interpersonal interactions. Skill in understanding patient education needs by effectively sharing information with patients and families. Skill in positioning patients properly. Skill in identifying equipment problems and correcting or notifying supervisor. Skill in following infection control and radiological safety procedures. Ability to communicate calmly and clearly with patients. Ability to learn and retain information regarding patient care procedures. Ability to project a pleasant and professional image. Ability to plan. Prioritize and complete delegated tasks. Ability to demonstrate compassion and caring in dealing with others. Ability to work with computer and effectively use electronic medical records (EMR). Ability to work under pressure. Ability to lift and position patients for the X-ray procedure required. Ability to notice detail in drawings and differences in shape and shadings. Ability to apply written instructions and standardized work practices. Salary is commensurate with experience. Questions? Contact us at [email protected] #TVHMP

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. Our Full-time Benefits Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more! Hiring Event Please bring your resume and join us: Friday, October 17 th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at ********************** Starting at $15.00 per hour & commission bonus eligible! Responsibilities: The Villages Health is a patient-centered primary care driven, community-based healthcare model. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown. To help support The Villages Health growth strategies, a New Patient Advisor is the first point of contact for prospective patients seeking to become a new patient of either our Primary Care and/or Specialty Care. How we answer the phone, make a quick connection with prospective patients, and advise about services we provide as part of our care model, is all a reflection of our core values and care model. Being a part of the Sales & Marketing Team, the New Patient Advisor role is responsible for managing inbound calls directed through various marketing campaigns, making outbound calls to new prospective patients, and managing follow-up calls on leads. This role is responsible for the new patient registration process, including insurance verification and scheduling of new patient tours and/or book new patient appointment for both our primary and specialty care providers. Be a champion for The Villages Health brand, care model, care centers, services, clinicians, and new patient experience. Represent our core values of service, quality, stewardship, innovation, passion and teamwork to new patients and co-workers. Provide superior service, support, and care to prospective patients with a friendly, engaged, and positive attitude. Responsible for supporting the growth of our Primary Care, Medicare Advantage patient panel through scheduling New Patient Tours for prospective patients with our New Patient Specialists; as well as supporting our Specialty Care growth through scheduling New Patient appointments. Perform a needs analysis by listening to prospective patient's health needs and asking probing questions to best advise how we can assist them. Responsible for the new patient registration process through the utilization of the most up-to-date resource tools and new patient workflows to ensure accurate patient registration. Collaborate with Primary Care and Specialty Care Teams in advising how best to meet prospective patient's needs to be seen. Seek sufficient information to track prospective patient information in the CRM and update the CRM and EMR systems for all patient interactions. Report accurate outcome of calls through wrap up codes in order to determine the success of our various marketing campaigns and business decisions of future campaigns. Meet performance and service level goals (abandoned rate, wrap-up codes, productivity, and call quality) Adhere to compliance and HIPPA regulations. Adhere to The Villages Health policies. Responsible for use of multiple software programs (CRM, Athena, Radix, Counsel Ear, etc.). Other duties as assigned. Education/Experience Requirements: High school diploma Associates degree preferred 1+ years Customer/Patient Service Experience, healthcare industry a plus Experience in a medical office, sales and/or a call center Experience using call center, EMR and CRM software Passion for providing superior patient service and in growing our patient panel Knowledge of health care field and medical terminology. Knowledge or experience in dealing with insurances. Knowledge of legal and ethical considerations related to patient information. Knowledge of customer/patient service principles, applications, and conflict resolution. Skill in diffusing tense situations through diplomatic problem-solving. Skill in using computer, phone, EMR and CRM programs. Ability to communicate effectively with patients and staff via phone, in person and through email. Ability to apply investigative and research skills in understanding patient situations to best assist them. Ability to quickly communicate our care model and overcome objections prospective patients may have. Ability to establish relationships with a wide variety of people over the phone and in person. Ability to multi-task and work in a fast-paced environment. Ability to meet and/or exceed customer/patient service expectations Salary is commensurate with experience Questions? Contact us at [email protected]