The United States Playing Card Company jobs in Erlanger, KY - 3061 jobs
Floorperson 3rd Shift
The United States Playing Card Company 4.2
The United States Playing Card Company job in Erlanger, KY
Job Description
Floor Person's are responsible for coordinating materials needed for each work unit, packaging decks and monitoring the production line for potential problems or issues. A 204 is also responsible for transfer of materials into and out of the work cell.
Essential Functions and Responsibilities:
1. Review with lead person work to be performed
2. Review the work orders to determine materials required for the daily production
3. Coordinate material requirements and ensure all necessary materials are available
4. Maintain a neat and orderly work area
5. Make minor adjustments to the machine in absence of an adjuster
6. Maintains the production board and production reports
7. Monitors personnel in the unit to ensure adequate numbers for production, schedules breaks and notifies the lead person or supervisor of any personnel issues
8. Assist or stand-in team members as needed
9. Prepares product for shipment by picking & packing orders via SAP transactions.
Basic Qualifications:
Knowledge
1. Minimum 1 to 3 years of work experience
2. High School diploma or equivalent work experience
3. Basic computer skills and able to work with SAP
4. Good communication skills, both written and verbal
Skills
1. Self-directed and able to safely work at a pace that meets or exceeds the departmental standards
2. Able to read, understand and follow written instructions in English
3. Able to perform basic math functions
4. Team-oriented, has excellent attendance, and professional communication skills
5. Strong attention to detail
6. Can work flexible hours with minimal notice
7. Ability to operate an electric pallet jack on a regular basis. Powered industrial truck training will be a requirement, and successful completion of the Powered Industrial Truck testing will be required.
Physical Requirements & Work Environment:
1. Must be able to wear ALL safety equipment including a safety shoes and hearing protection
2. Lift / push / pull up to 50 lbs
3. Standing and walking 90% of work time
4. Ability to work up to 12 hours a day
5. Ability to twist, reach, and bend
6. Requires ability to reach, grasp, and manipulate objects
7. Ability to operate a powered industrial truck and motorized hand truck.
8. At least 20X40 corrected vision
9. Ability to pull up to 1,500 lbs. with a non-powered hand truck
$25k-37k yearly est. 30d ago
Looking for a job?
Let Zippia find it for you.
Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Hillview, KY job
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$43k-50k yearly est. 12d ago
Print Engineering - Process Technician
MCC 4.3
Bowling Green, KY job
We are seeking a Process Technician to support operations at a single manufacturing site and across customer locations. This role is critical in ensuring smooth onboarding of new jobs, validating processes handed off by R\&D, and maintaining sustainable production practices. Additionally, the Process Technician will provide technical support to ensure products remain in spec, lead quality and efficiency improvements, and assist with new product development initiatives. The ideal candidate will be highly organized, detail-oriented, and skilled at translating technical requirements into practical, repeatable processes while responding quickly to production challenges.
Why work at MCC:
Compensation: $90,000 - $110,000
Generous benefits package including medical, dental, vision, disability, life insurance, and 401(k)
Paid Holidays: New Year's, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays
Key Responsibilities:
Job Onboarding: Lead the introduction of new products or jobs into production, ensuring readiness and alignment with plant capabilities.
Training & Support: Develop and deliver training for floor personnel on new processes, equipment, and best practices.
Process Validation: Confirm that R\&D handoffs are feasible and sustainable for long-term production.
Technical Support: Provide proactive and reactive support to operators, ensuring products remain in spec and resolving issues quickly.
Documentation & Standards: Create and maintain detailed process documentation, SOPs, and quality standards.
Trials & Testing: Plan and execute trials to validate processes, troubleshoot issues, and optimize performance; conduct lab evaluations and comparative analysis with competitive products.
Continuous Improvement: Identify opportunities to streamline workflows and enhance efficiency in label manufacturing and related operations.
Customer Interaction: Support customer and MCC-sponsored new product development projects; participate in coater trials and customer visits, occasionally requiring on-site work across shifts.
Quality Oversight: Maintain lab/testing equipment and calibrations; initiate raw material complaints (SNAR), track corrective actions, and manage quality holds.
Qualifications:
Bachelor's degree in engineering or related field (or equivalent experience); 2- or 4-year degree or 2-4 years of related experience/training acceptable.
Experience in manufacturing environments, preferably in labels or similar industries.
Strong problem-solving skills and ability to manage multiple priorities.
Math skills (including Algebra) and knowledge of printing/converting materials and technologies.
Excellent communication and training skills; ability to write reports, business correspondence, and procedure manuals.
Ability to travel for internal and customer visits and trials.
Other Considerations:
Occasional lifting of rolls/samples up to 40-45 lbs.
Work around coating and slitting equipment; safety shoes may be required.
Professional attire for customer visits; flexible hours for multi-shift coverage.
#AppcastOPT
For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at *****************
If you need assistance or an accommodation in applying, please contact our Human Resources Department at ***********************.
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
$90k-110k yearly 5d ago
AI Content Creator
Firstsource 4.0
Louisville, KY job
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
About the Opportunity
Firstsource is building a team of highly skilled AI Content Creators with specific domain knowledge (see below). This is contract (gig based)work only. However we will have some full-time opportunities in the future.
If you're an expert in your field, we hope you'll join our team of high-performing people who will develop and optimize AI-generated content focused on one or more of the following areas:
Administrative Law
Algebra
Algorithmic Game Theory
Applied Mathematics
Applied Probability
Arithmetic
Artificial Intelligence (Computer Science)
Artificial Intelligence
Automata and Formal Languages
Automated Reasoning
Bayesian Statistics
Biology
Calculus & Advanced Math
Chemistry
Coding (Python, Javascript, SQL, HTML/CSS, PHP)
Cognitive Intelligence
Cognitive Science (AI)
Cognitive Science (Mathematics)
Cognitive Science (Psychology & AI)
Combinatorial Optimization
Computational Complexity
Computational Finance
Computational Learning Theory
Computational Logic
Computational Neuroscience
Computational Number Theory
Computational Statistics
Computer Science
Constructive Mathematics
Control Theory
Critical Thinking (Philosophy)
Decision Analysis
Decision Making (Critical Thinking)
Decision Theory
Differential Equations
Discrete Math & Logic
Dynamic Systems
Dynamical Systems
Earth Science
Epidemiology
Ethics (Moral Philosophy)
Finance
Financial Mathematics
Fuzzy Logic
Game Theory (Mathematics & Economics)
Geometric Analysis
Geometry & Trigonometry
Graph Theory
History
Humanities
Hybrid Systems
Information Theory
Interval Analysis
Knowledge Representation
Language Arts
Languages
Law (contract, evidence, statutory)
Linear Programming
Logic (Philosophy)
Mathematical Biology
Mathematical Economics
Mathematical Education
Mathematical Epidemiology
Mathematical Logic
Medicine & Health
Model Checking
Natural Sciences
Negotiation Theory
News
NLP (AI & ML)
Nonlinear Dynamics
Operations Research
Optimization Theory
Parallel Computing
Performing Arts
Philosophy
Physics
Physics (Engineering)
Probabilistic Reasoning
Probability & Statistics
Problem Solving (Root, Cause, Analysis)
Proof Theory
Quantum Information Theory
Reinforcement Learning
Religion
Retail Shopping
Risk Analysis
Risk Management
Science & Research Methodology
Scientific Methodology (Research Science)
Set Theory
Social Psychology
Statistical Learning Theory
STEM
Structural Equation Modeling
Symbolic Logic
System Identification
Systems Theory
Theoretical Computer Science
Theoretical Cryptography
Theory of Computation
Type Theory
Uncertainty Quantification
Verification and Validation
Visual Arts
Qualifications
Bachelors,Masters, or Ph.D.
Expert/fluent written and verbal English language skills are required
Expertise in your fieldis required (one or more of the above mentioned)
Experience in AI content creation preferred
$54k-85k yearly est. 4d ago
Commercial HVAC Preventive Maintenance Sales
Flow Service Partners 4.4
Lexington, KY job
About Us
Flow Service Partners is a fast-growing national provider of HVAC, plumbing, and refrigeration services. We combine local expertise with national scale to serve commercial, government, and institutional customers. Our mission is simple: deliver world-class service, lasting partnerships, and tailored solutions. You'll be joining our Kentucky/Ohio operating company, Dynamic Air Solutions, a trusted name in HVAC services with a strong reputation for reliability and results.
The Opportunity
We're looking for a Commercial HVAC Preventive Maintenance Sales Professional to own and grow a defined territory in the Lexington, Kentucky metro area. This is a full-time, hybrid role focused on selling preventive maintenance agreements-helping facility owners and managers maximize building performance while lowering operating costs.
This role is ideal for a proven B2B sales professional who thrives on prospecting, relationship-building, and closing value-based deals. If you're ready to control your income and grow your career, this is the place.
What You'll Do
Prospect and qualify new commercial accounts for HVAC preventive maintenance agreements
Generate leads through cold calls, site visits, networking, referrals, and industry events.
Master the use of company-provided lead generation and prospecting tools
Conduct site assessments and collaborate with service teams to develop customized solutions.
Prepare and present professional proposals using financial selling skills. Follow up and close these opportunities.
Maintain a healthy pipeline in our CRM tool and track activity consistently.
Build strong, long-term relationships with facility owners, managers, and decision makers.
Meet and exceed sales goals with discipline and persistence.
What We're Looking For
3+ years of B2B sales experience in commercial HVAC (or related technical service industries).
Knowledge of HVAC systems, estimating, or service project sales.
Strong hunter mentality: organized, self-driven, and able to manage multiple deals at once.
Excellent communication and presentation skills; confident selling value over price.
A book of business in the Louisville region is a plus.
Bachelor's degree in Business, Engineering, or related field preferred (not required).
What We Offer
Best-in-class compensation plan: competitive base salary + uncapped commissions + bonuses for exceeding goals + contract renewal incentives.
Company vehicle, laptop, and phone.
Comprehensive benefits: medical, dental, life, disability.
401(k) with company match.
Paid vacation & holidays.
Ongoing training, mentorship, and industry certifications.
A chance to build a career with a growth-oriented company
$68k-96k yearly est. 3d ago
Sr. Patient Financial Advocate
Firstsource 4.0
Louisville, KY job
Hours: Monday-Friday, 8:00am - 4:30pm
Pay Range: $20 -$21 hourly
The goal of the Senior Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by, contacting the patients by telephone and screen them to determine if the patient is eligible for state, county, and federal assistance programs.
Essential Duties and Responsibilities:
* Screen patients for eligibility of State and Federal programs
* Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance
* Initiate the application process when possible
* Advise patients of the appropriate assistance program(s) to best suit their individual needs
* Provide detailed instructions to patients regarding securing all available program benefits
* Advise patients of program time limitations and ensure that all deadlines are met
* Complete all necessary steps in locating patients and involving the outside field staff when necessary
* Obtain all necessary information from patients upon the initial contact when possible
* Record thorough and accurate documentation on patient accounts in the CUBS system
* All documentation in the CUBS system should be clear and concise
* Maintain a positive relationship with patients throughout the entire application process
* Assess the status and progress of applications
* Contact government agencies when necessary
* Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a program and billing information is obtained.
* Other duties as assigned or required by client contract
* Maintain good working relationships with State and Federal agencies
* Resolve accounts in a timely manner
* Meet daily productivity goals and objectives as assigned by management
* Maintain confidentiality of account information at all times
* Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct
* Maintain awareness of and actively participate in the Corporate Compliance Program
* Maintain a neat and orderly workstation
* Assist with other projects as assigned by management
Educational/Vocational/Previous Experience Recommendations:
* High school diploma or equivalent is required
* Prefer previous customer service/call center experience
* Prefer 1-3 years experience with medical coding, medical billing, eligibility (hospital or government, or other pertinent medical experience
* Proficient PC knowledge and the ability to type 30-40 wpm
* Ability to effectively work and communicate with coworkers, patients, and outside agencies
* Ability to present oneself in a courteous and professional manner at all times
* Ability to stay on task with little or no management supervision
* Demonstrate initiative and creativity in fulfilling job responsibilities
* Excellent organization skills
* Ability to prioritize multiple tasks in a busy work environment
* Reliability of task completion and follow-up
Working Conditions:
* Must be able to sit for extended periods of time.
* For Remote Work from Home - must have a quiet, private area to perform work
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$20-21 hourly 4d ago
Bilingual Quality Auditor
Firstsource 4.0
Louisville, KY job
The primary objective of this role is to evaluate and enhance associate performance by ensuring compliance with quality standards and service level agreements, in alignment with Firstsource's core values. The Quality Analyst will be responsible for conducting audits, generating and analyzing quality reports, identifying performance trends, and acting as a liaison for internal teams and clients. This individual will serve as a subject matter expert in processing knowledge, quality metrics, and improvement initiatives for the assigned unit.
Key Responsibilities:
Conduct detailed analysis of individual, team, and organizational quality performance metrics.
Perform regular audits, side-by-sides, coaching sessions, and development meetings to support associate improvement.
Maintain a repository of internal quality data to track trends and guide performance enhancement strategies.
Collaborate with other Quality Analysts to share updates, support content development, and maintain training materials.
Stay informed on industry trends and best practices in quality and employee development.
Contribute to the evolution of quality initiatives, including expanding scope, refining scoring methodologies, and updating guidelines.
Serve as a primary point of contact for quality-related client communications and inquiries.
Perform additional duties as assigned.
Skills and Competencies:
Strong understanding of contact center operations and commitment to service excellence.
Demonstrated success in quality monitoring and performance improvement.
Skilled in identifying process inefficiencies and agent performance gaps.
Exceptional verbal, written, and presentation skills, including the ability to deliver feedback constructively and confidentially.
Highly organized, detail-oriented, and capable of managing multiple priorities.
Effective in remote mentoring and coaching environments.
Bilingual (English/Spanish) with the ability to audit, coach, and deliver feedback in both languages.
Qualifications:
Bachelor's degree in a related field (education, communication, business) or equivalent experience preferred.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word) required.
2 years of experience in an international contact center; quality experience required.
2 years of healthcare experience.
Fluency in Spanish and English required (written and verbal).
$27k-33k yearly est. 4d ago
Mergers and Acquisitions Counsel
Valvoline Inc. 4.2
Lexington, KY job
It All Starts with Our People
As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores - every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.
Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.
The Opportunity
This position will report to Senior Counsel, Mergers & Acquisitions and will work closely with Valvoline's Acquisitions team, including the other attorneys and professionals focused on the company's strategic transactions. As Acquisitions Counsel, you will assist with acquisitions, divestitures, joint ventures and other transactions, and engage collaboratively to enable the business as a subject matter expert providing advice and legal counsel.
In addition to the substantive parameters listed below, the ideal candidate will be a detail-oriented, collaborative team player with strong initiative, a keen business sense, a driven work ethic, and a high personal standard of accountability.
What You'll Be Doing:
Working with third parties to negotiate the terms of acquisitions
Drafting and reviewing letters of intent, confidentiality agreements, asset purchase agreements, disclosure schedules, and related agreements
Conducting due diligence
Coordinating transaction closings
Assess and advise on risk and alignment with the company's long-term business objectives
Facilitating processes and procedures to optimize productivity and keep the team organized
Supporting the integration of acquired businesses
Collaborating with subject matter experts and other departments
Monitor legal developments and emerging risks in M&A and antitrust law to proactively advise internal stakeholders
Assist with other special projects as necessary
What You'll Need
US state bar active member in good standing
Law degree from an accredited university
Minimum 3 years of experience practicing law, with at least 3 years in a national or regional law firm
Demonstrated expertise in the M&A process from transaction structuring to post-closing issues
Familiarity with commercial leases and commercial/corporate law
Excellent drafting, negotiation, analytical and communication skills
Ability to thrive in a high energy, fast-paced environment
Proactive and resourceful in seeking out and finding accurate and relevant information
Organized and detail-oriented while juggling competing priorities
Solution-oriented mentality and the ability to make risk-based judgements
Team player
Must be authorized to work in the U.S.
We Take Care of the WHOLE You
Health insurance plans (medical, dental, vision)
HSA and flexible spending accounts
401(k)
Incentive opportunity*
Life insurance
Short and long-term disability insurance
Paid vacation and holidays*
Employee Assistance Program
Valvoline Instant Oil Change discounts
Tuition reimbursement*
Adoption assistance*
*Terms and conditions apply, and benefits may differ depending on position.
$26k-40k yearly est. 4d ago
Store - Huck's Assistant Manager
Huck's Market 4.3
Paducah, KY job
This is so much more than just a job! Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company. It takes a special person to be an Associate with Huck's. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times.
Our golden rule: "The customer is the most important person in all our stores."
Job Title: Huck's Market Assistant Manager
Job Purpose:
Th Assistant manager is responsible for the proper and efficient operation of their shift, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store and to assist the manager in management functions. An Assistant Manager must be willing to accept a promotion and assume the responsibilities of a store manager upon completion of training programs and as an opening is available. (The option to relocate when there is an opening is negotiable.)
Job Duties and Responsibilities:
General Management
Gives all customers prompt and courteous service, which includes using the gasoline intercom to greet customers and adhering to Best In Class standards
Observes shift operating hours at all times as assigned by the Store Manager including helping to fill shifts
Work the store manager's days off as well as at least two (2) evening shifts per week. We want to have our strongest associates in the store during peak hours.
Performs specific tasks as assigned by the Store Manager
Effectively communicates with store associates and management
Follows all federal, state, and local laws and ordinances pertaining to the operation of the store
Provides a role model of conduct for other associates in the store
Ensures Store Manager is made aware of all sales, cash, or operating discrepancies
Ensure all associates are in proper uniform and providing prompt, courteous customer service
Bookkeeping
Completes a shift change report at the beginning and end of the shift according to company policy
Properly records all hours worked by clocking in/out on the computer at the store.
Rings all sales as discussed in the Policy Manual and Basic Training Manual
Accurately records all over rings and refunds
Completes daily paperwork and makes store deposits as directed by the Store Manager
Human Resources
Treats all associates with dignity and respect and uses the proper personnel management techniques
Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
Security
Ensures all associate shift procedures are followed
Ensures a safe shopping and working environment
Ensures cash and merchandise in the store are handled in a secure manner according to company policy
Ensures vendor check- in procedures are followed per company policy
Merchandising
Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times
Properly cleans and maintains equipment and readies high margin products such as coffee, fountain drinks, etc. as directed by Store Manager
Uses correct pricing as listed on the DSD or grocery book for all merchandise
Maintenance
Ensures store appearance reflects company expectations and standards
Floors are kept clean, waxed and buffed to a high gloss shine
Store windows and all glass are clean
Parking lot is swept daily, kept clean and in good repair
Ensures rest rooms are clean and in good working order
Reports any maintenance problems that cannot be corrected immediately without assistance to the Store Manager
Ensures all food service areas are kept clean and follows all sanitation procedures
Safety
Ensures that lifting procedures are followed, per company policy
Ensures that ladders are properly used
Ensures that lifting procedures are followed per company policy
Ensures that wet floor signs are used, per company policy
Reports accidents promptly to store manager and corporate office
Huck's Bucks Loyalty App
Actively promote the Huck's Bucks Loyalty app to customers
Communicate to customers the benefits of signing up and using the app
Monitor transactions for potential misuse of points or discounts
Assist customers on how to sign up and use the app for discounts and redemption
Benefits:
Competitive salary commensurate with experience.
Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
Opportunities for career advancement and professional development within a growing company.
Employee discounts for food and fuel.
The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).
Huck's is an equal opportunity employer. At Huck's we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law.
$30k-36k yearly est. 6d ago
Food Safety Manager
Land O'Frost 4.1
Madisonville, KY job
Company
At Land O'Frost, our brands of lunchmeat and specialty sausage products are recognized as one of the nation's best- selling and trusted brands. We have accomplished this through our incredible team of employees who are customer focused, motivated, achievers, developers, and purpose driven. We are seeking more passionate people to join our innovative team.
Summary
The Food Safety Manager is responsible to implement and manage process control systems and preventative actions in the food safety area. Manages HACCP and Regulatory compliance issues. This includes food safety issues that are controlled by SSOP, HACCP or other pre-requisite programs. Develops employees through education, training, monitoring, and mentoring.
How YOU will contribute
Implement and manage process control systems and preventative actions in the food safety area.
Conduct plant walk-thru/third party audits and provide feedback on potential issues.
Laboratory Oversight - Data analysis of routine data as well as guiding the investigation data collection.
Monitor and work with other departments to ensure compliance with regulatory requirements.
Ensure the food safety system is properly written, validated, documented, and implemented as directed to ensure USDA regulatory compliance.
Manage local Food Safety/HACCP team in coaching, performance, training and development including leading seek and destroy and foreign material teams.
Partner with the Quality Manager to develop strong Food Safety and Quality driven plant initiatives.
About YOU
Bachelor's degree in Food Science, Biology, Microbiology, or related field. Advanced degree preferred.
Project management skills - capable of working on and managing multiple high priority projects.
Technical knowledge of food safety, food science, and regulatory requirements.
Demonstrates an understanding of process control methods and application of preventative practices.
Minimum of 5 years of experience in Food Safety Management preferred with experience supervising staff.
Previous experience working or overseeing a food micro-lab.
Proficient using MS Office and other database tools.
$56k-78k yearly est. 3d ago
Revenue Cycle Billing Specialist
Firstsource 4.0
Louisville, KY job
Schedule: 8am to 4:30pm
Pay: $17 to $22 per hour, D.O.E.
The goal of the Revenue Cycle Billing Specialist is to successfully collect on aging medical insurance claims.
Essential Duties and Responsibilities:
* File claims using all appropriate forms and attachments
* Handle Outbound calls and Maneuver between several different software systems
* Research account denials and file written appeals, when necessary.
* Evaluate the information received from the client to determine which insurance to bill and attain necessary attachments or supporting documentation to send with each claim.
* Ensure the integrity of each claim that is billed.
* Document in detail all efforts in CUBS system and any other computer system necessary.
* Verify patient information and benefits.
Additional Duties and Responsibilities:
* Meet specified goals and objectives as assigned by management.
* Maintain good working relationships with state and Federal agencies.
* Resolve accounts in a timely manner.
* Always maintain confidentiality of account information.
* Adhere to the prescribed policies & procedures as outlined in the Employee Handbook and Employee Code of Conduct.
* Maintain awareness of and actively participate in the Corporate Compliance Program.
* Maintain a confidential and orderly remote work area.
* Assist with other projects as assigned by management.
Educational/Vocational/Previous Experience Recommendations:
* High school diploma or equivalent is required.
* Formal training in the specialty of Insurance Billing preferred.
* Knowledge of all insurance payers preferred.
* Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments
* Ability to always present oneself in a courteous and professional manner
* Ability to stay on task with little or no management supervision
* Demonstrate initiative and creativity in fulfilling job responsibilities
* Capacity to prioritize multiple tasks using time management and organizational skills.
* Proficient PC knowledge and the ability to type 30-40 wpm.
Working Conditions:
* Remote work from home office, virtual Call Center environment.
* Must be able to sit for extended periods of time.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$17-22 hourly 4d ago
Bilingual Team Lead
Firstsource 4.0
Louisville, KY job
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Title: Team Lead
Job Type: Full Time
FLSA Status: Non-Exempt/Hourly
Grade: G
Function/Department: Health Plan and Healthcare Services
Reporting to: Supervisor/Manager - Operations
Pay Range: TBD
Role Description: The Team Lead plays a crucial role in ensuring the HPHS team operates efficiently and effectively, delivering exceptional service to our clients.
Roles & Responsibilities
Lead and mentor a team of professionals, ensuring they meet performance targets and objectives.
Assist team members with daily tasks and resolve operational issues to ensure client needs are met promptly and effectively.
Identify and recommend process improvements to enhance team efficiency, quality, and cost-effectiveness.
Implement and maintain quality control measures to ensure that products and services meet or exceed industry standards and client expectations.
Develop and maintain key performance indicators (KPIs) to measure and report on the effectiveness and efficiency of team operations.
Foster strong relationships with clients, address their concerns, and ensure high levels of satisfaction.
Identify training needs and provide support for the professional growth of team members.
Expected/Key Results
Exceed customer experience metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and other relevant measures.
Assist in meeting revenue targets by effectively managing login hours, staffing levels, and other critical factors.
Assist in meeting team retention targets to ensure a stable and experienced workforce.
Skilfully handle customer escalations to address concerns and provide timely resolutions.
Ensure the team consistently meets the highest quality standards in their work.
Provide coaching and mentoring to support the professional development and growth of team members.
Ensure the availability of resources in line with scheduling requirements for efficient operations.
Employee Satisfaction parameters for respective programs and processes, fostering a motivated and engaged team.
Prioritize people engagement and development, including employee retention, professional growth, and succession planning within the team.
Qualifications
The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Top of FormEducation
High school diploma or equivalent required
Top of Form
Top of FormWork Experience
At least 2 years of team experience, with a consistent track record of strong performance
Competencies & Skills
Strong analytical, problem-solving, and decision-making skills
Excellent verbal and written communication, interpersonal, and leadership skills
Familiarity with industry-specific technologies and tools
Knowledge of relevant industry regulations and compliance
Speak Spanish & English
Additional Qualifications
Ability to work flexible schedule based on client demands
Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements
Ability to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification and drug test
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may work onsite or remotely from home.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to regularly or frequently talk and hear, sit for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally stand and walk, climb stairs, and lift equipment up to 25 pounds.
Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on valid job requirements, without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under federal, state or local law.
Firstsource also takes Affirmative Action to ensure that minority group individuals, females, protected veterans, and qualified disabled persons are introduced into our workforce and considered for employment and advancement opportunities.
$39k-71k yearly est. 4d ago
Configuration Analyst
Firstsource 4.0
Louisville, KY job
We are seeking a highly skilled and experienced Configuration Analyst to join our team. The ideal candidate will have extensive knowledge of Healthcare Payer operations and a strong experience in developing and delivering configuration on Claims platforms like Core Admin platforms. This role is essential for ensuring that our staff are well-trained and knowledgeable about industry standards, processes, and best practices.
Key Responsibilities
Configuration of Healthcare Payer (Health Plan) Core Administrative Platforms:
Design and configure the benefits, system parameters, and pricing requirements on the Health Plan (Payer) core administrative platforms for various lines of business, including Medicare, Medicaid, Commercial, and Individual-Exchange, ensuring compliance with business requirements and regulatory standards.
Requirements Gathering and Analysis:
Collaborate with clients and internal stakeholders to gather and document configuration requirements, ensuring a clear understanding of client needs and project objectives.
Configuration Design and Execution:
Develop detailed configuration designs, incorporating feedback from clients and internal stakeholders, and obtain approval prior to implementation.
Execute configuration activities as per the approved design, ensuring accuracy and alignment with client specifications.
Testing and Quality Assurance:
Partner with the testing team to conduct thorough testing of configurations, review results, and make necessary adjustments to ensure quality and performance standards are met.
Required Skills and Qualifications
Minimum of 2+ years of experience in Configuration on either HealthRules Payer or Facets or QNXT is required (US Health insurance).
Proven experience with configuration for Medicare, Medicaid, Commercial, and Individual-Exchange lines of business.
Experience with HealthEdge HealthRules Payer (HRP) configuration would be preferred
Experience with HealthEdge Source (Burgess) or HealthEdge GuidingCare would be added advantage
Strong communication skills, with demonstrated ability to engage effectively with clients and internal stakeholders.
Firstsource is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. The companyparticipates in E-Verify and we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's I-9 to confirm work authorization.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
$59k-88k yearly est. 4d ago
Photography Internship
Heaven Hill Brands 4.6
Louisville, KY job
Job Description
This is a paid internship that is part of Heaven Hill's Summer Internship Program (running May-August). The role is based at our Louisville Office.
As part of the Heaven Hill Summer Internship Program, you will support organizational strategic goals through hands-on project work and high-impact assignments. Our program is designed to provide meaningful experience, professional development, cross-functional exposure, networking opportunities, facility tours, and intern engagement events throughout the summer.
What the Role Is
We are looking for a Photography intern to join our Creative Services team. This role will provide support to the Creative Services team in various aspects of photography, with the potential to support video and production needs, across a variety of Heaven Hill brands. .
How You Will Spend Your Time?
Assist with photography production for brands' social media, as well as Heaven Hill Brands Corporate Communications.
Will travel to various Heaven Hill facilities in Louisville and Bardstown, KY.
Responsible for shooting photography sessions
Basic photography image editing
Basic video editing in Adobe Premiere Pro
Research advertising trends and present findings to the Creative Services Department.
Provide support to Digital asset management group.
Organize files on the Dropbox and the Digital Asset Management library.
Clip out photos in Photoshop, e.g., bottle shots.
Convert files to a variety of formats for use.
Additional responsibilities as assigned.
Professional Development
Prepare and present findings and recommendations to internal teams throughout the internship.
Deliver a final presentation to the Executive Leadership Team summarizing your project work and key learnings.
Participate in developmental workshops, networking opportunities, and cross-functional exposure events.
Who You Are…
Required Skills and Experience:
Currently a Junior or Senior pursuing Bachelor's degree in Commercial Photography, Fine Art Photography or related field
Working knowledge of Adobe Photoshop, Illustrator, Acrobat, Mac OSX and Microsoft Office software, including Word, Excel and PowerPoint
Ability to learn quickly and apply learning to tasks
Strong organizational skills and resourcefulness
High attention to detail to ensure all standards and specifications are consistently met
Ability to prioritize and effectively manage details of multiple projects at once
Demonstrate a sense of urgency for completion of tasks and projects
Ability to work effectively with others in a team environment
Physical Requirements
While performing duties of job, employee is occasionally required to:
Stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms.
Lift and/or move up to 10 pounds.
Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic.
$60k-173k yearly est. 11d ago
Machinist Tool & Die Maker
Reynolds Consumer Products 4.5
Louisville, KY job
Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive hourly pay and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. Are you looking to build a strong career? Then we have an opportunity for you! We currently have an opportunity for a Maintenance Journeyman Machinist to join our team at our manufacturing facility in Louisville, KY.
Pay: $37.45/hour + differential
Responsibilities
Your Role:
As a Machinist, you will utilize grinders, mills, lathes, belt sanders, bench grinders, EDM engravers, compactors and saws in your daily duties. You will also use various hand tools such as grinding vises, tap wrenches, micrometers, scales bore gauges, edge finders, thermal gauges, radius gauges, calipers, inside mics, magnetic base & indicators and optical comparators.
You will love it here if…
You put safety first, always
You listen, learn, and evolve
You are passionate about collaboration, teamwork, and achieving shared goals
You treat all people with respect, operating ethically, and embrace inclusivity
You are committed to improving our impact on local communities
What we have to offer you here at Reynolds
Wisely Pay Card - so you can get your money fast.
Comprehensive Benefits Plan (Medical, Dental, and Vision)
Wellness Program that pays you back up to $1,000 a year!
401K
Employee Referral Program earn up to $1,000.
Life Insurance
Employee Assistance Program (EAP)
Requirements
We need you to have:
High School diploma or equivalent.
A formal machinist or related mechanical apprenticeship or four (4) or more years with three (3) years of experience as a machinist / industrial mechanic in a high speed manufacturing environment or the equivalent experience /training and proficiency with five (5) or more years of experience as a machinist/industrial mechanic in a high speed manufacturing environment or an Associate's degree in Mechanical Engineering Technology with three (3) years of experience as a machinist / industrial mechanic in a high speed manufacturing environment.
Knowledge of the operation or use of related specialized tools and equipment.
Journeyman-level training in maintenance of mechanical systems.
Ability to climb and work in high or confined spaces; must be an enthusiastic and professional team player with a sense of urgency.
Ability to work a 24/7 work schedule that includes a swing shift.
Icing on the cake:
Desire for and ability to work consistent opportunities for overtime that is paid for hours in excess of 8 hours daily.
Want to know more? Check out our website or connect with us on LinkedIn!
Apply today to join a fast-growing innovative company!
Not a good fit but know someone who is? Please refer them!
Local candidates only, no relocation assistance available
Join Reynolds Consumer Products and Drive Your Career across a world of opportunities!
For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at ******************************.
No recruiter calls or emails please.
RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations.
Pay Range USD $37.45 - USD $37.45 /H
$37.5 hourly Auto-Apply 11d ago
Visual Data Evaluator
Firstsource 4.0
Louisville, KY job
We are seeking a talented and detail-oriented Visual Data Evaluator to join our team. The ideal candidate will play a crucial role in ensuring the quality and accuracy of training data for our various visual models. This role requires a strong background in visual arts, along with the ability to make informed editorial decisions that enhance the effectiveness of our training processes.
Key Responsibilities
Editorial Decision-Making:
Evaluate visual content based on established editorial guidelines and relevant art direction.
Make informed decisions about visual assets to ensure their alignment with project goals.
Understanding Visual Styles:
Analyze and interpret various visual styles to ensure accurate representation in training datasets.
Collaborate with team members to discuss style preferences and approaches.
Error Detection:
Spot subtle errors in visual content, including inconsistencies in design, color mismatches, and alignment issues.
Provide constructive feedback to improve the quality of training data.
Quality Assurance:
Conduct thorough reviews of datasets to ensure high standards of visual quality and compliance with project specifications.
Work closely with the data collection team to ensure that sourced materials meet the required criteria.
Collaboration:
Collaborate with cross-functional teams, including designers, artists, and project managers, to ensure coherence in visual output.
Participate in team meetings to discuss project progress and share insights on visual quality.
Continuous Learning:
Stay updated on industry trends and advancements in visual arts, including emerging technologies and innovative design practices.
Participate in training and workshops to enhance skills related to visual evaluation.
Qualifications
Education:
Bachelor's degree in Graphic Design, Visual Arts, Advertising, Motion Design, or a related field, or currently attending design school/university.
Experience:
Proven experience in graphic design, advertising, motion design, VFX, post-production, or CGI.
Familiarity with visual evaluation standards and training data quality assurance is a plus.
Skills:
Strong understanding of visual aesthetics, styles, and art direction.
Excellent attention to detail and a critical eye for spotting errors.
Proficient in design software such as Adobe Creative Suite (Photoshop, Illustrator, After Effects, etc.).
Strong communication and teamwork skills.
Why Join Us?
Opportunity to work on cutting-edge projects in a dynamic environment.
Contribute to the development of innovative visual models.
Collaborate with a talented team of creative professionals.
$34k-49k yearly est. 4d ago
Manager - Revenue Cycle
Firstsource 4.0
Louisville, KY job
Job Title: Manager - Early Out
Reports To: Operations Director
Shift: M-F 8am-5pm EST
Position Overview: The Early Out Manager is responsible for leading and supervising a team of Early-Out Representatives, both remote and onsite. This role ensures operational efficiency, employee performance, and quality assurance across the department. The Manager will maintain accurate employee records, monitor productivity, and collaborate closely with internal and client-facing teams to meet performance expectations.
Key Responsibilities:
Provide daily oversight and direction for departmental operations
Manage account inventory and deliver daily/weekly reports to the Operations Director
Monitor and support staff training initiatives
Step in to cover responsibilities during staff absences or periods of high call volume
Coordinate overtime schedules as needed to meet workload demands
Document and report disciplinary issues to the Operations Director and Human Resources
Conduct quality assurance activities including account audits, productivity reviews, and performance evaluations
Collaborate with the Client Services Manager to ensure service delivery aligns with client expectations and inventory flows efficiently through the revenue cycle
Uphold company policies and procedures as outlined in the Employee Handbook and Code of Conduct
Actively participate in the Corporate Compliance Program
Support additional projects and initiatives as assigned by leadership
Required Qualifications:
Bachelor's degree or equivalent professional experience
Proven experience with Epic Systems
Strong understanding of patient accounting processes
Background in Early-Out and Healthcare Collections
Exceptional interpersonal and communication skills across all levels of staff and clients
Professional demeanor with a commitment to courteous and respectful conduct
Proficiency in personal computer use and related software
Demonstrated initiative, problem-solving ability, and creativity in task execution
Ability to manage multiple priorities in a fast-paced environment
Strong leadership and team management capabilities
Willingness to travel as needed
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$66k-94k yearly est. 4d ago
Warren RECC is seeking a full-time Energy Advisor
Warren RECC 3.7
Bowling Green, KY job
Warren RECC is looking to hire a full-time Energy Advisor as part of the Member Services department located in Bowling Green, KY. This position earns a competitive wage and exceptional benefits including 401(k), 401(k) matching, Pension plan, Health, Dental, & Vision insurance, Disability insurance, Life insurance, Paid time off, Tuition reimbursement, Uniform allowance, Employee assistance program, Flexible spending account, and more!
Warren RECC is Kentucky's largest TVA electric distribution cooperative. We serve over 70,000 members in 8 counties. Warren RECC was formed in 1938 to bring electricity to individuals and communities in rural areas of South-Central Kentucky, and we are still run locally. It's our mission to make sure our community thrives. If you are interested in an atmosphere of teamwork and community spirit, consider applying for a position at Warren RECC.
As part of a team of 160 employees, the Energy Advisor provides advice and assistance to residential members regarding energy use, energy programs, and overall cooperative operations. In this role some fieldwork will be required. You will meet with members at their residence and present at public events throughout Warren RECC's territory. The Energy Advisor will be the initial point of contact for members interested in energy programs and who have advanced energy service questions. As an employee you will work closely with the Manager of Member Services and the Energy Services Department.
Work schedule is 8 hours a day, 5 days a week, 7:30 am to 4:30 pm. Additional hours may be required. The Energy Advisor reports to our corporate office located at 951 Fairview Ave, Bowling Green, KY 42101.
Qualifications for an Energy Advisor
Associate's degree in building science, electricity, engineering technology or related field is required. We will consider equivalent work experience.
5 years of electric utility experience
Proficiency in verbal and written communication
Experience in mathematics and composition is preferred
Confidentiality
Valid driver's license
Interested in working for a company that treats you as an individual with respect and appreciation, prefer a family-like team, and all-around community spirit, consider applying for a position at Warren RECC. Review the full job description and apply today at ************************ . All applications must be submitted through our website. Warren RECC is an equal opportunity provider and employer.
Job Posted by ApplicantPro
$42k-65k yearly est. 3d ago
Millwright/ Welder
Jennmar 4.0
Ashland, KY job
JENNMAR Services, a well-respected industrial construction/maintenance company, is currently seeking Experienced Millwrights, Welders and Fabricators for Travel Work. Quality and service are the core principles of our company and we prioritize excellent relationships with our clients.
**THESE POSITIONS ARE BOTH FULL TIME TRAVEL POSITIONS WITH COMPETITIVE PAY, BENEFITS AND PERDIEM AND LOCAL POSITIONS**
**MUST BE ABLE TO TRAVEL EACH WEEK TO VARIOUS LOCATIONS**
Benefits for Experienced Millwrights, Welders, Fabricators:
Perdiem/hotel
Health, Dental, Vision
Paid Time Off
401(k) with matching after 6 months
Job Responsibilities for Experienced Millwrights, Welders, Fabricators:
Follow instructions from supervisors and/or crew foremen while maintaining all safety standards
Perform various physical duties assigned
Move, secure, install, build, load and/or unload materials, tools and equipment
Welding and fabrication for repairs and install of plant equipment, chutes and crushers
Properly repair and install mechanical parts for equipment
Read schematics and instruction manuals to make equipment repairs if needed
Stick Weld and use Oxy/Act torches safely and efficiently
Use hand tools and power tools safely and efficiently
Clean/prepare job site
Assist skilled tradespeople in their duties
Properly, efficiently and safely apply types of oils and greases according to specification of equipment/job
Job Requirements Experienced Millwrights, Welders, Fabricators:
Must be 18 or older
Ability to routinely climb stairs, ladders and/or platforms, bend and squat
Ability to walk, stand or sit for prolonged periods of time
Ability to consistently lift and/or move up to 50 pounds throughout the shift
Able to work any shifts, including overtime, weekends and holidays required.
Ability to pass background and drug & alcohol testing required.
MSHA Surface and Underground certifications a plus
JENNMAR Services, our employees are our most important assets and is committed to them with competitive pay and a comprehensive benefits plan, including 401(k). We are consistently employing individuals in the Coal, Oil & Gas, Construction, Manufacturing and Industrial industries.
$32k-38k yearly est. Auto-Apply 60d+ ago
Healthcare Collections Specialist
Firstsource 4.0
Louisville, KY job
SCHEDULE: Monday through Friday
The Healthcare Collections Specialist performs specialized collection work. This task is performed on behalf of clients to help in reducing their outstanding accounts receivables.
Foundation Knowledge, Skills, and/or Abilities Required:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities:
Maneuver between several different software systems documenting accurate and up to date information in the account history while maintaining confidentiality of account information
Maintain a confidential and orderly remote work area.
Assist with obtaining and updating debtors contact information in client systems
Answer inbound calls from patients who are requesting assistance with making a payment on their outstanding medical/healthcare accounts. This assistance may include providing suggestions of ways that a patient can find the resources to pay their account(s) or negotiate payment arrangements that are within the payment guidelines specific to the hospital or physician's office.
Place outbound calls to patients who have yet to establish a payment or payment arrangements to resolve their outstanding medical/healthcare bills. Upon contact, provide assistance and suggestions of ways that a patient can find the resources to pay their account(s) or negotiate payment arrangements that are within the payment guidelines specific to the hospital or physician's office.
Work closely within a virtual team atmosphere to accomplish daily productivity goals primarily regarding the number of calls made/received and the dollars collected each day.
Work closely within a virtual team atmosphere to accomplish monthly dollars collected goals.
Work virtually in a highly incented environment; contests and incentives are run weekly to ensure that all Collectors are motivated to work closely with patients and collect available monies.
Daily commitment and agree to remain up to date with all aspects of the collection laws and company compliance requirements to ensure that all steps are taken while working with patients is in full compliance and within the regulations of the Fair Debt Collection Practices Act (FDCPA).
Understand and agree to follow federal laws on collection practices
Additional Duties and Responsibilities:
Adhere to the prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Assist with other projects as assigned by management
Educational/Vocational/Previous Experience Recommendations:
High school diploma or equivalent is required
Collection's experience is preferred
6 months customer service experience
Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments
Ability to always present oneself in a courteous and professional manner
Ability to stay on task with little or no management supervision
Demonstrate initiative and creativity in fulfilling job responsibilities
Capacity to prioritize multiple tasks using time management and organizational skills.
Proficient PC knowledge and the ability to type 30-40 wpm.
Working Conditions:
Remote work from home office, virtual Call Center environment.
Must be able to sit for extended periods of time.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$28k-35k yearly est. 4d ago
Learn more about The United States Playing Card Company jobs