Patient Service Representative jobs at UTRGV - The University of Texas Rio Grande Valley

Required Experience Flexible scheduling. Ability to accurately and convincingly maintain a specified character as trained. Ability to work flexible hours on a scheduled on-call basis. Ability to communicate effectively, both orally and in writing. Ability to recall case information, as cued by students in a role-play situation. Ability to maintain confidentiality of case and student information. Ability to understand and follow directions and incorporate trainer feedback. Ability to recall and accurately score student behaviors.

Incumbents in this position are trained to portray specific sets of health problems and symptoms that will aide students in learning the proper techniques and procedures for taking medical histories, performing medical examinations, determining diagnoses and learning the appropriate way to educate and inform patients of diagnoses. Portray patient roles accurately and consistently based on case materials, including history, symptoms, emotions, and physical responses Memorize case scripts and scenario details, including medical history, physical complaints, and behavioral traits Participate in various forms of evaluation, including Objective Structured Clinical Examinations (OSCEs), formative assessments, and teaching sessions Undergo non-invasive physical examinations such as blood pressure checks, heart/lung auscultation, abdominal exams, or joint range of motion assessments, as appropriate to the case Provide constructive, professional feedback to learners about their communication, interpersonal skills, and professionalism, when applicable Complete checklists or evaluation forms to document learner performance in an objective, unbiased manner Work closely with faculty and staff to ensure scenarios are delivered according to curriculum goals Participate in training sessions and rehearsals to maintain high levels of performance and realism Maintain confidentiality of student performance and institutional materials at all times Adapt to various case scenarios and interact with students from diverse educational levels and backgrounds Adhere to all TTUHSCEP policies, procedures and processes Personally demonstrate, display, and act in accordance with TTUHSCEP's values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork) Actively promote and encourage staff across the institution Perform all other duties as assigned Strong Communication Skills Clear and articulate verbal communication Ability to convey emotions and symptoms convincingly Good listening skills and ability to follow directions Reliability and Professionalism Punctual and dependable Able to maintain confidentiality and follow ethical guidelines Comfortable in a clinical or educational environment Attention to Detail Capable of memorizing scripts and consistently reproducing specific behaviors, symptoms, and responses Ability to observe and accurately recall details about student performance Adaptability and Consistency Perform the same scenario repeatedly with different learners while maintaining consistency Open to feedback and able to adjust performance based on training Comfort with Physical Exams Willingness to undergo non-invasive physical exams (e.g., heart and lung auscultation, abdominal palpation), if required Clear about personal boundaries and comfort levels Educational Background (optional but helpful) No specific degree is required, but a background in acting, education, or healthcare can be beneficial Requires a high school diploma or equivalent Emotional intelligence and empathy Ability to provide constructive feedback if required Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. No acting or direct experience is required. Must have the ability to understand and follow instructions Must have the ability to memorize and be improvisational Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: ***************************************************

Incumbents in this position are trained to portray specific sets of health problems and symptoms that will aide students in learning the proper techniques and procedures for taking medical histories, performing medical examinations, determining diagnoses and learning the appropriate way to educate and inform patients of diagnoses. Requisition ID 41100BR Travel Required None Major/Essential Functions * Portray patient roles accurately and consistently based on case materials, including history, symptoms, emotions, and physical responses * Memorize case scripts and scenario details, including medical history, physical complaints, and behavioral traits * Participate in various forms of evaluation, including Objective Structured Clinical Examinations (OSCEs), formative assessments, and teaching sessions * Undergo non-invasive physical examinations such as blood pressure checks, heart/lung auscultation, abdominal exams, or joint range of motion assessments, as appropriate to the case * Provide constructive, professional feedback to learners about their communication, interpersonal skills, and professionalism, when applicable * Complete checklists or evaluation forms to document learner performance in an objective, unbiased manner * Work closely with faculty and staff to ensure scenarios are delivered according to curriculum goals * Participate in training sessions and rehearsals to maintain high levels of performance and realism * Maintain confidentiality of student performance and institutional materials at all times * Adapt to various case scenarios and interact with students from diverse educational levels and backgrounds * Adhere to all TTUHSCEP policies, procedures and processes * Personally demonstrate, display, and act in accordance with TTUHSCEP's values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork) * Actively promote and encourage staff across the institution * Perform all other duties as assigned Grant Funded? No Minimum Hire Rate Compensation is commensurate upon the qualifications of the individual selected Pay Basis Hourly Work Location El Paso Preferred Qualifications * Strong Communication Skills * Clear and articulate verbal communication * Ability to convey emotions and symptoms convincingly * Good listening skills and ability to follow directions * Reliability and Professionalism * Punctual and dependable * Able to maintain confidentiality and follow ethical guidelines * Comfortable in a clinical or educational environment * Attention to Detail Capable of memorizing scripts and consistently reproducing specific behaviors, symptoms, and responses * Ability to observe and accurately recall details about student performance * Adaptability and Consistency * Perform the same scenario repeatedly with different learners while maintaining consistency * Open to feedback and able to adjust performance based on training * Comfort with Physical Exams * Willingness to undergo non-invasive physical exams (e.g., heart and lung auscultation, abdominal palpation), if required * Clear about personal boundaries and comfort levels * Educational Background (optional but helpful) * No specific degree is required, but a background in acting, education, or healthcare can be beneficial * Requires a high school diploma or equivalent * Emotional intelligence and empathy * Ability to provide constructive feedback if required Campus HSC - El Paso Department TECHS Elp Required Attachments Resume / CV Job Type Part Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. Job Group Seasonal and Temporary Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications * No acting or direct experience is required. * Must have the ability to understand and follow instructions * Must have the ability to memorize and be improvisational Does this position work in a research laboratory? No Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: ***************************************************

This position works within a flexible schedule and is responsible for ensuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Requisition ID 42924BR Optional Attachments Professional/Personal Reference, Recommendation/Referral Travel Required None Pay Grade Maximum 19.50 Major/Essential Functions * Complete insurance verifications using the pre-visit Enterprise Task Management (ETM) system. * Enters relevant patient data into the EHR system. * Assist with opening and distributing mail. * Assist with handling incoming checks and credit cards in preparation for deposits. * Scan payments and deposit batches into the secured, identified School of Nursing(SON) server for the Combest. * Receive and process medical record requests. * Assist the supervisor in reconciling monthly batch reports. Grant Funded? No Pay Grade Minimum 15 Pay Basis Hourly Schedule Details Staggered SCH Mon - Thur 7:30 a.m. - 7:00 p.m., Fri 7:30 a.m. - 5:00 p.m. & rotation to cover for evening and weekend staff. Work Location Lubbock Preferred Qualifications * Ability to effectively communicate verbally in English and Spanish and non-verbally in writing (bilingual). * Prior work with practice management systems and electronic health record systems. * Knowledge of HIPAA practices and release of information. * Experience in verifying insurance such as Medicare, Medicaid, and all third-party carrier coverage. * Multi-phone/call center experience. Department SON Combest Center Lbk Required Attachments Resume / CV Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at ******************************** Occasional Duties Employees may serve as backup coverage for front office staff. Duties associated with this coverage include: * Serving as the initial point of contact for patients. * Handle all incoming calls, scheduling appointments, patient registration, collecting fees and payments, and reconciliation of monies in the cash drawer. * Make reminder calls for patient appointments. * Assist patients in completing forms. * Assist the supervisor in generating data for reporting purposes. * Cover evening & weekend. Shift Other EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Does this position work in a research laboratory? No Navy Enlisted Classification Code YN, HM Air Force Specialty Code 3A1X1, 4A0X1 Marine Military Occupational Specialty Code 0111 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at **************************************************** Introduction Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: * Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members * Paid Time Off - Including holidays, vacation, sick leave and more * Retirement Plans * Wellness Programs * Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities. Requisition ID 43203BR Travel Required None Pay Grade Maximum $19.50 Major/Essential Functions The Texas Tech Physicians Family Medicine Clinic is committed to providing high quality medical care for individuals of all ages. We are dedicated to providing an excellent training environment for Family Medicine Physicians of today and the future. Our clinic is a fast-paced, team-oriented environment where the patient always comes first. The Patient Services Specialists are responsible for handling patient phone calls; collecting insurance information and verifying eligibility; and scheduling and arriving patients for appointments. The Patient Services Specialist will provide compassionate and enthusiastic service to our patients. Grant Funded? No Pay Grade Minimum $15.00 Pay Basis Hourly Schedule Details Monday-Thursday 8-5pm; Friday 8-2pm Work Location Lubbock Preferred Qualifications * Spanish Speaking * Electronic Health Record Experience * Cash Handling Experience * Academic Clinic Setting Experience * Call Center Experience Department Family Med Dpt Lbk Genl Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at ******************************** Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Does this position work in a research laboratory? No Navy Enlisted Classification Code YN, HM Air Force Specialty Code 3A1X1, 4A0X1 Marine Military Occupational Specialty Code 0111 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at **************************************************** Introduction Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: * Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members * Paid Time Off - Including holidays, vacation, sick leave and more * Retirement Plans * Wellness Programs * Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities. Requisition ID 43207BR Travel Required Up to 25% Pay Grade Maximum 31.5 Major/Essential Functions * Greets patients professionally and courteously at the beginning and end of the visit. * Requests insurance information and updates as necessary. * Scans insurance and patient picture identification into the EMR. * Correct patient's demographic information as necessary. * Call patient to verify rescheduled appointments. * Request any additional payments and schedule the next follow-up appointment and or testing. Grant Funded? No Pay Grade Minimum 15 Pay Basis Hourly Schedule Details Monday- Friday 8:00 am -5:00 pm Work Location Lubbock Preferred Qualifications * 2-3 years in working in a clinical setting. * Experience using and knowledge of medical terms. Department SOM Admin PSS Lbk Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at ******************************** Shift Evening EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Does this position work in a research laboratory? No Navy Enlisted Classification Code YN, HM Air Force Specialty Code 3A1X1, 4A0X1 Marine Military Occupational Specialty Code 0111 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at **************************************************** Introduction Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: * Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members * Paid Time Off - Including holidays, vacation, sick leave and more * Retirement Plans * Wellness Programs * Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities. Requisition ID 43158BR Travel Required Up to 25% Pay Grade Maximum 31.5 Major/Essential Functions * Greet and assist pediatric patients and families with questions and provide support. * Answer incoming calls, schedule appointments, document messages, and respond to inquiries professionally and promptly. * Register patients, check patient in/out, verify and update demographics and insurance to avoid delays in care and ensure billing accuracy. * Ensure all registration forms are complete and up to date. * Collect co-pays/payments and reconcile charges daily. * Maintain files and records confidentially. * Maintain organization and efficiency of the front office, including office supply inventory. * Responsible for keeping the reception and patient waiting areas clean and organized. * Collaborate with pediatric nurses, providers, and team members to support clinic flow. * Participate in monthly improvement efforts. * Assist with cross-training assignments and additional duties as assigned. Grant Funded? No Pay Grade Minimum 15 Pay Basis Hourly Schedule Details Monday - Friday, 8 AM - 5 PM Work Location Midland Preferred Qualifications Bilingual in English/Spanish Department Pediatrics Ode General Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at ******************************** Occasional Duties Cross coverage at the offsite clinic when staffing needs occur. Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications * A High School diploma or GED * 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Does this position work in a research laboratory? No Navy Enlisted Classification Code YN, HM Air Force Specialty Code 3A1X1, 4A0X1 Marine Military Occupational Specialty Code 0111 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at **************************************************** Introduction Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: * Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members * Paid Time Off - Including holidays, vacation, sick leave and more * Retirement Plans * Wellness Programs * Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Work is performed in usual clinic conditions and requires a high degree of direct contact with patients, staff, and insurance companies. Employees may have cash-handling responsibilities. Requisition ID 42974BR Optional Attachments Professional/Personal Reference Travel Required Up to 25% Pay Grade Maximum 16.10 Major/Essential Functions This position is in Canyon, TX. * Greet patients warmly and sincerely as they arrive at the clinic or call in via phone. * Act as the patient's guide and advocate through the administrative details of their clinic visits. * Identify and update patient information by navigating multiple computer systems and inputting accurate data. * Receive all incoming calls for the clinic and distribute information accordingly. * Calculate and collect payment for clinic services. * Ensure patient benefits have been verified and input accurately upon check-in. * Schedule patient appointments. * Assist with appointment reminder calls and missed appointment service recovery. * Coordinate clinic schedule information with providers and staff. * Maintain a professional customer service atmosphere for patients, providers, and staff. Grant Funded? No Pay Grade Minimum 16.00 Pay Basis Hourly Schedule Details Monday - Friday, 7:30 to 3:30 Work Location Amarillo Preferred Qualifications * Familiarity with Allscripts/Veradigm PM. * Experience in a clinic setting, OBGYN preferred. * English/Spanish bilingual. Department Ob Gyn Ama Genl Required Attachments Resume / CV Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at ******************************** Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications High school diploma or equivalent. Three (3) years of customer service, office, or related experience, with two (2) of those years in a healthcare or dental clinic setting preferred. Additional education may substitute for the experience requirement. Does this position work in a research laboratory? No Navy Enlisted Classification Code YN, HM Air Force Specialty Code 3A1X1, 4A0X1 Marine Military Occupational Specialty Code 0111 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at **************************************************** Introduction Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: * Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members * Paid Time Off - Including holidays, vacation, sick leave and more * Retirement Plans * Wellness Programs * Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities. Requisition ID 43170BR Travel Required None Pay Grade Maximum 15.00 Major/Essential Functions * Must have excellent customer service skills, be friendly and have a high interest in caring for people.. * Patient Arrival. * Verify Insurance. * Computer skills necessary to the job: typing, entering patient information in electronic medical records. * Answer phones. * Schedule provider appointments. * Work independently and as a team member. Grant Funded? No Pay Grade Minimum 15.00 Pay Basis Hourly Work Location Amarillo Preferred Qualifications * Prior experience working in a medical practice. * Ability to type approximately 40WPM. * Experience working in various computer programs: Microsoft Office, Excel, Electronic Medical Records, Insurance programs * Ability to work on a computer for long periods of time. * Experience with phone, fax. Ability to take information and type simultaneously. * Ability to multitask. Able to communicate using clear, concise messages. Self-motivated. Spanish-speaking is preferred but not required. Department Pediatrics Ama Genl Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at ******************************** Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Does this position work in a research laboratory? No Navy Enlisted Classification Code YN, HM Air Force Specialty Code 3A1X1, 4A0X1 Marine Military Occupational Specialty Code 0111 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at **************************************************** Introduction Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: * Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members * Paid Time Off - Including holidays, vacation, sick leave and more * Retirement Plans * Wellness Programs * Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities. Requisition ID 43171BR Travel Required None Pay Grade Maximum 15.00 Major/Essential Functions * Greet and assist pediatric patients and families with questions and provide support. * Answer incoming calls, schedule appointments, document messages, and respond to inquiries professionally and promptly. * Register patients, check patient in/out, verify and update demographics and insurance to avoid delays in care and ensure billing accuracy. * Ensure all registration forms are complete and up to date. * Maintain files and records confidentially. * Maintain organization and efficiency of the front office, including office supply inventory. * Schedule provider appointments Grant Funded? No Pay Grade Minimum 15.00 Pay Basis Hourly Work Location Amarillo Preferred Qualifications * Prior experience working in a medical practice. * Ability to type approximately 40WPM. * Experience working in various computer programs: Microsoft Office, Excel, Electronic Medical Records, Insurance programs, * Experience with phone, fax. * Spanish-speaking is preferred but not required. Department Pediatrics Ama Genl Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at ******************************** Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Does this position work in a research laboratory? No Navy Enlisted Classification Code YN, HM Air Force Specialty Code 3A1X1, 4A0X1 Marine Military Occupational Specialty Code 0111 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at **************************************************** Introduction Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: * Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members * Paid Time Off - Including holidays, vacation, sick leave and more * Retirement Plans * Wellness Programs * Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities. Requisition ID 43123BR Travel Required None Pay Grade Maximum 16.00 Major/Essential Functions * Able to multitask in a fast-paced environment. * Professional and positive communication skills with co-workers and patients. * Organized Grant Funded? No Pay Grade Minimum 15 Pay Basis Hourly Schedule Details M-F 8-5 Work Location Amarillo Department Internal Med Dept Ama Genl Required Attachments Resume / CV Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at ******************************** Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Does this position work in a research laboratory? No Navy Enlisted Classification Code YN, HM Air Force Specialty Code 3A1X1, 4A0X1 Marine Military Occupational Specialty Code 0111 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at **************************************************** Introduction Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: * Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members * Paid Time Off - Including holidays, vacation, sick leave and more * Retirement Plans * Wellness Programs * Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

About UTEP The University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve. UTEP is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 85% of our 25,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America. About the Department UTEP's CARE Department is here to help you navigate life's challenges and stay focused on your success. Our team takes a wraparound approach to support your well-being-offering personalized guidance, resources, and advocacy when you need it most The UTEP Division of Student Affairs not only helps our students excel in the classroom but also prepares students for a lifetime of success and accomplishment. With more than 280 clubs and organizations ranging from academic/professional to social and service groups, opportunities to study abroad, attend concerts, live on campus and participate in a multitude on intramural teams, there are countless ways for students to get involved. In fact, students who are involved on campus do better academically, persist to degree completion, have a deep sense of belonging to UTEP and develop lifelong friendships including an expansive professional network. Students will also find programs and services that focus on helping make the transition to college life, pay for school, study and enhance their university experience. Student life at UTEP is as dynamic and diverse as our student body. The Division also offers an array of support, resources and services that focus on helping make the transition to college life easier, paying for school, support for mental health and wellbeing, and enhancing students' overall university experience. Student Affairs plays an important role in supporting the University's mission and strategic plan and prepares graduates for leadership and lifelong success Position Information Hiring Department: VP Student Affairs- CARE Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received. Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends FLSA status: Exempt Earliest Start Date: As soon as possible. Salary: $29,500 annually, commensurate with experience Required Application Materials: * Resume Cover Letter and List of three references (strongly recommended) Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure. This position is Grant Funded and subject to availability of funds. Funded until September 30, 2026. The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions. Purpose of Position Under the supervision of the Case Manager, the Case Advocate provides direct support, crisis intervention, and advocacy to UTEP students, faculty, and/or staff who have been impacted by crime. The position assists individuals in navigating university systems, connecting with on- and off-campus resources, and developing personalized safety and support plans. The Case Advocate also contributes to CARE's outreach, prevention, and education efforts to promote student well-being and awareness of available support services across the UTEP community Essential Functions Provide trauma-informed crisis intervention to members of the UTEP community who have been impacted by crime. Educate victims on their rights and options under university policy, Title IX, and the criminal justice process to support informed decision-making. Conduct individualized needs assessments and connect victims to appropriate campus and community resources. Assist with completion of crime victim compensation applications, safety plans, and other supportive documentation. Serve as a confidential advocate and liaison between students and campus partners, including the Dean of Students Office, Title IX, Student Conduct, Housing, Counseling, and UTEP Police. Collaborate with CARE staff and campus partners to coordinate referrals, case follow-up, and comprehensive wraparound support to address students' academic, emotional, and basic needs. Participate in campus outreach, prevention, and education initiatives related to interpersonal violence, basic needs, and overall student well-being. Assist in the creation and distribution of educational materials, outreach content, and public awareness campaigns that promote CARE programs and services. Support the recruitment, training, and supervision of student interns or volunteers who assist with CARE programming and outreach. Manage an active caseload, ensuring timely follow-up and continuity of care for victims referred to the CARE office. Maintain accurate, timely, and confidential case records and statistical data in accordance with university and legal requirements. Attend and represent the CARE Department at university and community meetings, committees, and task forces. Utilize Microsoft Office and institutional systems effectively for communication, data tracking, and reporting. Complies with all State and University policies. Other duties may be assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Qualifications: Education: Associate's degree in Human Services or Criminal Justice or equivalent from four-year College or technical school within area of assigned responsibility and Experience: Three years of related experience to the statement of duties and responsibilities; or equivalent combination of education and experience. Additional Information The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include color vision, peripheral vision and depth perception. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts and high, precarious places. The noise level for this work environment is usually moderate. In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment. The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries-including the filing of a Formal Complaint or reporting an incident-about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at **************, by email at ****************, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312. For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at *************.

Looking for a rewarding career opportunity with great benefits? Look no further! Join our team! Responsible for providing front office support services necessary for business functions in the medical facility. Essential Duties And Responsibilities Answer phone calls; respond to patient phone calls Patient check in/check out Collect patient co-pays/payments Schedule patient appointments in medical billing system/maintain appointment schedule for each clinician Obtain patient demographic information and insurance information/update patient demographic information in scheduling software system Contact patient prior to appointment for referrals Assemble and mail out new patient case history forms/update paperwork Verify insurance authorizations prior to appointments Create patient charts for upcoming appointments Contact family when patient information or documents are needed prior to upcoming appointments. File patient charts/paperwork with the Callier front desks staff for upcoming appointments. Liaise between clinician and patient/family of patient Create/adjust clinician schedule templates as needed Balance collection at appointment Scan patient medical records into EMR system Other duties as assigned

Under direct supervision, responsible for interfacing with patient, patients' family, and hospital staff to ensure quality care and an excellent patient experience.

Under direct supervision, responsible for interfacing with patient, patients' family, and hospital staff to ensure quality care and an excellent patient experience. A solid customer service acumen and interpersonal skills to effectively work with both internal and external customers and respond to requests in a timely and respectful manner. Knowledge of computer systems, software applications, and automated systems; proficiency with Microsoft Office. Familiarity with medical terminology and ability to maintain confidentiality in compliance with HIPPA. Detail oriented and strong multitasking and organizational skills. Serves as a liaison between the employer, patient, and patients' relatives. Communicates patients' problems, questions, complaints and concerns to appropriate staff members. Collects information from incoming patients regarding services needed, insurance coverage, or financial status. Explains procedures and policies and refers patient for proper services as required. Establishes rapport with staff and assists in the preparation of reports regarding any incidents that could result in legal action if not resolved. Educates staff on humanizing patients' treatment and/or confinement. Assists in completion of admissions or insurance forms. Contacts insurance providers to verify coverage and obtain authorization for service. Performs all other duties as assigned.

Under direct supervision, responsible for providing office support in a clinical office to ensure patient satisfaction. Schedule: Mon - Fri 5pm - 7 pm Sat 7:30-5pm Sun 8:30 -3PM

Under direct supervision, responsible for providing office support in a clinical office to ensure patient satisfaction. Schedule: Monday - Friday 830 A.m - 5:30 P.m

Preferred Qualifications Master's in Food and Nutrition/Dietetics. Experience in online course delivery. Previous teaching experience, good communication skills, knowledge of accreditation requirements, familiarity with multicultural environments and distance learning technology.

Required Experience Flexible scheduling. Ability to accurately and convincingly maintain a specified character as trained. Ability to work flexible hours on a scheduled on-call basis. Ability to communicate effectively, both orally and in writing. Ability to recall case information, as cued by students in a role-play situation. Ability to maintain confidentiality of case and student information. Ability to understand and follow directions and incorporate trainer feedback. Ability to recall and accurately score student behaviors.