Specialist jobs at The Walt Disney Company - 730 jobs
Business Operations Specialist
Mondo 4.2
Baltimore, MD jobs
Support daily reconciliation and data transformation tasks within a dynamic middle office team, ensuring accurate investment recordkeeping and system updates.
This role supports daily investment operations and data accuracy while enabling broader team agility. The ideal candidate is a proactive, adaptable contributor who thrives in fast-paced environments, has strong technical and communication skills, and can juggle multiple priorities.
Day-to-Day Responsibilities:
Perform daily reconciliations and data uploads to investment and accounting systems
Manage tasks aligned with internal deadlines throughout the day
Collaborate with team members and support urgent issue resolution
Oversee and verify uploads into portfolio systems
Present gathered data clearly for cross-functional use
Participate in oversight of third-party service providers
Assist with system migrations and continuous improvement initiatives
Requirements:
Must-Haves:
3-5 years of experience in middle office functions (trade services, derivatives, collateral)
Familiarity with investment or accounting book of records
Proven experience with data uploads and reconciliation workflows
Proficiency in Microsoft Excel (pivot tables), basic SQL, and Copilot tools
Strong problem-solving skills; proactive and self-motivated
Polished communication; able to work independently and collaboratively
Nice-to-Haves:
Power BI proficiency
Experience with security master data or Bloomberg
Leadership or supervisory experience in a related function
Benefits:
This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility
$70k-108k yearly est. 5d ago
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Digital Retention Specialist - Spanish
Talent Groups 4.2
Broomfield, CO jobs
Job Title: Digital Retention Specialist
Employment Type: 6+ Month W2 Contract to Hire
Work Authorization: No C2C or Sponsorship
Talent Groups is partnering with a leading enterprise software company to hire a Digital Retention Specialist in Westminster, CO. This onsite role is focused on customer retention, renewal support, and relationship management. The ideal candidate is highly customer focused, data driven, and fully fluent in Spanish.
This role requires Spanish fluency. Candidates must be able to speak, read, and write Spanish professionally.
Key Responsibilities
• Engage directly with customers to understand concerns and prevent churn
• Resolve customer issues and improve overall engagement and satisfaction
• Support renewals through proactive outreach and negotiation
• Track, analyze, and manage customer data using Salesforce and related systems
• Partner with Sales, Marketing, and Customer Support to strengthen retention strategies
• Create educational and support content to enhance the customer experience
• Adapt quickly to evolving processes and business needs
• Provide insights to leadership on retention trends, risks, and opportunities
Required Qualifications
• 5+ years of experience in customer retention, customer success, customer service, or sales
• Fluent in Spanish is required speak read and write
• Experience using Salesforce or other CRM platforms preferred
• Strong communication, problem solving, and negotiation skills
• Analytical mindset with strong time management abilities
• Ability to work onsite in Westminster, CO
• Associate's degree or equivalent professional experience
Talent Groups is an equal opportunity employer. Qualified applicants will be contacted for next steps.
$31k-37k yearly est. 2d ago
Waterfront Specialist
Busy Bees North America 4.1
Glenolden, PA jobs
Waterfront Camp Specialist (Canoe and Kayak Counselor) will assist in the planning of boating activities at the camp's waterfront and will deliver boating activities that are safe, fun, and appropriate to the summer campers' age and abilities (ages 5 Specialist, Water, Healthcare, Education, Activities, Camp
$39k-77k yearly est. 7d ago
Total Rewards Specialist
BNI Global LLC 4.3
Charlotte, NC jobs
Under the supervision of the Director of Total Rewards, the Total Rewards Specialist is responsible for administering comprehensive, compliant, and competitive employee benefits programs across multiple countries, with primary emphasis on the U.S. The role has a global reach and will work to execute a total rewards strategy for our employees across the globe.
The Total Rewards Specialist facilitates benefit enrollment for new hires, vendor coordination, open-enrollment execution, and regulatory compliance for all benefit offerings. As a secondary scope, the Specialist processes and audits payroll in partnership with in-country providers to guarantee accuracy and timeliness. The position also maintains HRIS data integrity, supports recordkeeping and system implementations, performs general HR clerical/administrative tasks (including employee-event coordination), and serves as occasional backup to the front-desk receptionist. A successful Total Rewards Specialist is highly organized, detail-oriented, service-focused, and thrives in a dynamic, fast-paced, multi-national environment.
Job Responsibilities:
Primary Focus - Benefits Administration
Administer U.S. and applicable global employee benefits programs including medical, dental, vision, life insurance, disability, 401(k) plans, and wellness offerings.
Partner with third-party vendors, brokers, and carriers to manage enrollment, data transmission, billing reconciliation, and service delivery.
Support open-enrollment periods: prepare communications, update systems, host informational sessions, and resolve employee inquiries.
Assist with new hire orientations and be a resource / advocate for employees specific to benefit needs.
Track regulatory changes and ensure benefits remain compliant plus research market-competitiveness, and cost-effectiveness across regions.
Assist with vendor evaluations, processes, and implementation of new benefit programs or enhancements.
Prepare routine and ad-hoc benefits reports, basic cost analyses, and trend summaries for HR, Finance, and leadership.
Secondary Scope - Payroll Processing & Auditing
Process and audit payrolls (primarily U.S.) in collaboration with in-country leaders to ensure timely, accurate delivery.
Validate compensation data including new hires, terminations, promotions, bonuses, overtime, etc...
Reinforce time card submissions / payroll calendars ~ including cut-off dates, funding timelines, and submission deadlines.
Apply working knowledge of wage/hour rules, garnishment processing, and state minimum wage requirements, with a commitment to ongoing learning and staying current with regulatory updates.
Collect/verify timesheets, calculate wages, issue payments, and help resolve payroll discrepancies.
Review/update employee records for salary, title, or manager changes and serve as primary owner of HR email monitoring for issue resolution.
Recordkeeping, Systems & General HR Administration
Maintain accurate, confidential payroll and benefits records for audits, regulatory filings, and internal reviews (e.g., GDPR, COBRA, HIPAA, FMLA, FLSA).
Support HRIS implementations, data integrations, process automations, and system upgrades.
Perform general HR clerical duties: filing, scanning, data entry, and ad-hoc reporting.
Assist with employee-centered events (e.g., wellness fairs, recognition programs, training sessions).
Provide occasional backup front-desk coverage: greet visitors, answer phones, manage mail/deliveries, schedule rooms, and handle office inquiries.
Travel up to 5% for vendor meetings, benefit fairs, training, or off-site events.
Any additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission.
Competencies:
Accountability & Integrity
Customer Service
Enthusiasm/Positive Attitude
Relationship Building
Interpersonal Skills
Self-Management
Analytical Thinking
Problem Solving
Qualifications:
Required:
2-3 years of benefits administration experience required.
Thorough knowledge of benefits-related laws and regulations including COBRA, HIPAA, FMLA, and healthcare reform.
Proficiency in ADP Workforce Now and intermediate Microsoft Office skills, specifically Excel (basic reporting / formatting capabilities)
Demonstrated ability to maintain strict confidentiality.
Ability to take direction and build relationships
Preferred
Bachelor's degree in Business Administration, Human Resources, Accounting, or related field (or equivalent experience).
Certified Employee Benefit Specialist (CEBS) or similar certification.
Multi-state and/or global benefits experience.
Payroll processing experience and Certified Payroll Professional (CPP).
Physical Demands and Working Conditions
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Learn more at BNI.com
An equal opportunity employer.
$49k-77k yearly est. 2d ago
Logistics Specialist
Bertelsmann 4.6
Louisville, KY jobs
The Logistics Specialist will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and customer support for both international and domestic clients.
Your Tasks
Assist and back up the US material planner
Enter the purchase requisitions for all non-spare parts items
Absorb the consumable parts tracking portion of the shipments/inventory tracking/spending from the material planner
Work closely with the receiving department to confirm incoming deliveries
Manage device shipments: inbound device delivery approvals, and outbound shipment verifications, PO requests, SAP entries, etc.
Assist with productivity file preparation
Manage line validation and PVT files for NPI activities
Perform assigned health checks
Assist with BOM management
Assist with other items as needed
Your Profile
At least two years of Customer Service Experience
At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel required
High School Diploma or equivalent, but college degree, preferred
Must display initiative and flexibility to work in a fast-paced, changing environment
Microsoft Office experience in PowerPoint and Power BI
3PL, Supply Chain, Logistics or similar experience, preferred
Ecommerce experience, preferred
SAP knowledge, a plus
Project management experience
Strong organizational skills
Solid analytical ability
Strong verbal and written communication skills
Effective management of time and multi-tasking
Ability to work independently and with others
We Offer
Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.
$31k-46k yearly est. 5d ago
Viral - Content Claiming Specialist
Create Music Group 3.7
California jobs
Create Music Group is currently looking for self-described viral internet culture enthusiasts to join our Viral Department.
Viral Content Claiming Specialist perform administrative tasks such as YouTube copyright claiming and asset onboarding, as well as scope out trending memes and social media videos on a daily basis. This position requires a regular workload of data entry/administration in order to carry out the most basic functions of our department but there are plenty of opportunities for more creative and ambitious pursuits if you are so inclined.
This is a full time position which may be done remotely, however our office is located in Hollywood, California, and we are currently only looking for job candidates who are located in California. In the future, you may be encouraged to come into our office for meetings or company functions, so it is best if you are located in the Los Angeles/Southern California area.
Through our Viral team, we collaborate with some of the most prominent viral talent from the TikTok and meme world including Supa Hot Fire (Deshawn Raw), Welven Da Great (Deez Nuts), Verbalase, KWEY B, Hoodnews, presidentofugly1, 10k Caash, dimetrees, Zackass, Supreme Patty, The Man with the Hardest Name in Africa, ViralSnare, Adin Ross, and more.
YouTube monetization provides an alternative consulting and revenue-generating resource for our clients to grow their audience and earnings. We have helped our clients monetize and collected millions in previously unclaimed revenue for content creators, artists and labels.
REQUIREMENTS:
1-3 years work experience
Excellent communication skills, both written and verbal
Internet culture and social media platforms, especially YouTube
Conducting basic level research
Organizing large amounts of data efficiently
Proficiency with Mac OSX, Microsoft Office, and Google Apps
PLUSES:
Strong understanding of the online video market (YouTube, Instagram, TikTok)
Bilingual - any language, although Spanish, Mandarin, and Russian is preferred
RESPONSIBILITIES:
We work directly with our clients and their team to help them break down the data and find potential opportunities to build their career. Daily responsibilities include but are not limited to the following.
Watching YouTube videos for several hours daily
Content claiming
Uploading and defining intellectual assets
Administrative metadata tasks
Researching potential clients
Staying on top of accounts for current client roster
As this is a remote position, you are required to have your own computer and reliable internet connection.
This position may require you to download a great deal of video files (files which may be deleted once onboarding tasks are completed) so please make sure that you have a computer that is up to the task.
Laptops are preferable if you would like to come into our office to work (snacks, soft drinks, and Starbucks coffee are provided at our physical office).
BENEFITS:
Paid company holidays, paid time off, and health benefits (medical, dental, vision, and supplementary policies) are included.
TO APPLY:
Send us your resume and cover letter (in one file). After you apply, you will be redirected to take our Culture Index survey here. Otherwise, copy and paste the link to your web browser: ********************************************************* Info.php?cfilter=1&COMPANY_CODE=cYEX5Omste
Applications without a cover letter and Culture Index survey will not be considered. OPTIONAL: Link relevant social media campaigns and/or writing samples from your portfolio.
$45k-75k yearly est. Auto-Apply 60d+ ago
Client Performance Specialist - WSOC TV
Cox Media Group 4.7
Charlotte, NC jobs
Job Title: Client Performance Specialist - WSOC TV
The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers.
This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed.
Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key.
Essential Duties and Responsibilities
Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs
Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details
Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps
Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders
Provide facilitation for continuously improving the quality of service and campaign results for our local markets and clients
Responsible for order entry, trafficking, monitoring, and reporting on digital owned & operated campaigns
Quality assurance on work performed by our corporate team
Leverage storytelling skills to build exceptional customer reports
Minimum Qualifications
2-4 years of experience working in a digital advertising operations role, working with sales and marketers
2-4 years of experience in campaign and performance management
Knowledge of digital marketing including SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development
Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI is a plus
Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables
Knowledge of attribution and omni-channel efforts is essential, understanding how all marketing channels work together to drive results
Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities
Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations
Excellent written and verbal communication skills are necessary for effectively managing performance
Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them
Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations
Proven ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly
Detailed knowledge of both internal and outsourced digital platforms, understanding how technology stacks come together to serve our campaigns
Preferred Qualifications
BA/BS from a 4-year university or equivalent preferred
Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc. Google Analytics and Google Ads certifications are preferred
About Cox Media Group
CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit *********************
Req #: 2001 #LI-Onsite
$48k-57k yearly est. 60d+ ago
Client Performance Specialist - WSOC TV
Cox Media Group 4.7
Charlotte, NC jobs
The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers.
This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed.
Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key.
Essential Duties and Responsibilities
* Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs
* Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details
* Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps
* Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders
* Provide facilitation for continuously improving the quality of service and campaign results for our local markets and clients
* Responsible for order entry, trafficking, monitoring, and reporting on digital owned & operated campaigns
* Quality assurance on work performed by our corporate team
* Leverage storytelling skills to build exceptional customer reports
Minimum Qualifications
* 2-4 years of experience working in a digital advertising operations role, working with sales and marketers
* 2-4 years of experience in campaign and performance management
* Knowledge of digital marketing including SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development
* Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI is a plus
* Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables
* Knowledge of attribution and omni-channel efforts is essential, understanding how all marketing channels work together to drive results
* Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities
* Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations
* Excellent written and verbal communication skills are necessary for effectively managing performance
* Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them
* Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations
* Proven ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly
* Detailed knowledge of both internal and outsourced digital platforms, understanding how technology stacks come together to serve our campaigns
Preferred Qualifications
* BA/BS from a 4-year university or equivalent preferred
* Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc. Google Analytics and Google Ads certifications are preferred
About Cox Media Group
CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit *********************
Req #: 2001 #LI-Onsite
CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people.
At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values - Teamwork, Diversity, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference.
If you are currently a CMG employee, please log into THRIVE to access our internal career center.
Nearest Major Market: Charlotte
Apply now
$48k-57k yearly est. 60d+ ago
Client Performance Specialist - Athens Radio
Cox Media Group 4.7
Watkinsville, GA jobs
The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers.
This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed.
Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key.
Essential Duties and Responsibilities
* Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs
* Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details
* Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps
* Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders
* Provide leadership and facilitation for continuously improving the quality of service and campaign results for our local markets and clients
* Responsible for trafficking, monitoring, and reporting on digital owned & operated campaigns
* Quality assurance on work performed by our corporate team
* Leverage storytelling skills to build exceptional customer reports
Minimum Qualifications
* Basic knowledge of digital marketing
* Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables
* Knowledge of attribution and omni-channel efforts, understanding how all marketing channels work together to drive results
* Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities
* Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations
* Excellent written and verbal communication skills are necessary for effectively managing performance
* Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them
* Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations
* Ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly
Preferred Qualifications
* 2-4 years of experience working in a digital advertising operations role, working with sales and marketers
* 2-4 years of experience in campaign and performance management
* SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development
* Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc.
* Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI
About Cox Media Group
CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit *********************
Req #: 2011 #LI-Onsite
CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people.
At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values - Teamwork, Diversity, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference.
If you are currently a CMG employee, please log into THRIVE to access our internal career center.
Nearest Major Market: Athens
Apply now
$59k-69k yearly est. 51d ago
Client Onboarding Specialist
Firespring 3.8
Lincoln, NE jobs
Looking for your chance to make a real impact?
Firespring, Nebraska's first Certified B Corporation , is looking for an amazing human to join our team. We're known for providing marketing, printing and strategic guidance to thousands of brands, businesses and nonprofits in all 50 states and all over the world. Our mission is to accelerate client prosperity so we collectively do more good.
Please let us know if this position sounds like your dream job.
Job Description
If you like to have a few balls in the air and get satisfaction out of keeping them there, then this job is going to be your thing. You'll be building relationships with nonprofit organizations and small to mid-sized businesses all over the US, attending to all new clients on our software as a service (SaaS) platform from point of sale through go live. Gaining an understanding of our client's needs and executing them through training and website updates is your primary goal. Get ready to have some coffee dates over the phone, generating ideas and brainstorming tactics to better your clients' marketing efforts. If you think an additional product or service is perfect for our clients you're not afraid of pitching the idea. You know the importance of long-term client retention. Loyalty to our clients' needs is what we are all about.
Tasks & Responsibilities
Put on your game face to present our work to our clients in a clear, confident and strategic way.
Show some tough love to motivate clients and keep them on track.
Communicate across departments to ensure proper setup, design and customizations are completed to client specifications.
Develop maintenance plans for ongoing client outreach.
Teach clients best practices of industry standards in marketing and technology.
Keep projects from falling into the occasional black hole titled “notgettingdoneness.”
Find creative ways to coordinate and get projects done.
Record all client-related correspondence so we know what we've done to help.
Consult with clients to maximize the use of our products.
Be able to move that occasional elephant in our three-ring circus.
Keep an eye on the industries we serve to better meet client needs.
Qualifications
Organizer extraordinaire-in fact, it slightly bothers you that this list of bullet points isn't in alphabetical order.
You have experience in web development, marketing or a project management environment.
You are energetic and polite on the phone. Our clients can hear that smile.
Persistent and Task Oriented are your nicknames.
You can explain a concept to your IT guy, or your grandma. Whoever's listening.
You can juggle more than the average juggler, figuratively. (If you can actually juggle we will also want to see that...)
Quality is job one, two and three.
You know enough about HTML cheats to be dangerous.
You know how to strike a fun/work balance.
Compensation & Benefits
Salary-You don't need to go to the grocery store to bring home the bacon. We reward candidates who wow us by offering competitive pay.
401(k)-Your parents preached about the importance of saving. Now we're helping you get it done. Firespring provides professional financial advisors who will help you make a plan and guide your investments.
Fun-Millions of people go to work, punch the clock from 8 to 5 and hate every moment of it. That's not the case here. We prioritize loving your experience here and have a group of people dedicated to creating activities inside and outside the office. To put it mildly, we're serious about having fun-and it reflects in our work and the relationships too.
Miscellaneous Benefits-Not all benefits are about the Benjamins, baby. Some of the things you'll enjoy while working here include unlimited soft drinks, tea and beer. Dress code? We want you to have personal freedom-just stick to the general guidelines of your role and you be you.
Ready to come aboard? Let's make this happen.
While we genuinely appreciate your interest in employment with Firespring, we can only respond to the most qualified candidates.
Firespring is an EEO/AA employer.
$24k-39k yearly est. 52d ago
Client Success Specialist
Hearst 4.4
Winter Park, FL jobs
WESH 2, the NBC affiliate in Orlando, Florida is looking for a Client Success Specialist to assist the sales team. You will work with the sales team on processing advertising contracts, obtaining creative materials, generating support materials for sales team, and coordinating the scheduling and launch of advertising campaigns. This career opportunity is a great way to get your foot in the door at a respected TV station and begin a career with Hearst Television, an industry-leading television station group.
Responsibilities
Enter and maintain all national or local orders including electronic transfer and maintenance of all MediaLine/WOCentral orders to WideOrbit
Help develop sales proposals, advertising packages and client presentations
Create supportive marketing materials for sales department
Communicate with our teams (sales, production, finance) and external clients on performance and delivery of campaigns
Prepare proposals based on account executive direction
Facilitate progress on several sales projects
Work cooperatively with managers, co-workers and clients to deliver a high-level of service
Requirements
Must have computer and software experience
Proficient in Microsoft Excel (can maintain complex spreadsheets)
Can deal with the stresses and pressures of time-sensitive projects associated with advertising sales
Keen on learning new systems promptly and thoroughly
Strong verbal and written communication skills are necessary
Must be focused and organized
Previous commercial television experience preferred
Must take pride in work, respond to instruction well, thrive in a fast-paced environment, and perform at a high-level
Related military experience will be considered
Values in Action
At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.
Benefits
Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.
Medical | Dental | Vision
401(k) matching
Emotional Wellness Support
Paid Time Off
Paid Parental Leave
LGBTQ+ Health Services
Additional benefits to meet your and your family's needs
$20k-24k yearly est. Auto-Apply 9d ago
Client Success Specialist
Hearst Communications 4.4
Winter Park, FL jobs
WESH 2, the NBC affiliate in Orlando, Florida is looking for a Client Success Specialist to assist the sales team. You will work with the sales team on processing advertising contracts, obtaining creative materials, generating support materials for sales team, and coordinating the scheduling and launch of advertising campaigns. This career opportunity is a great way to get your foot in the door at a respected TV station and begin a career with Hearst Television, an industry-leading television station group.
Responsibilities
* Enter and maintain all national or local orders including electronic transfer and maintenance of all MediaLine/WOCentral orders to WideOrbit
* Help develop sales proposals, advertising packages and client presentations
* Create supportive marketing materials for sales department
* Communicate with our teams (sales, production, finance) and external clients on performance and delivery of campaigns
* Prepare proposals based on account executive direction
* Facilitate progress on several sales projects
* Work cooperatively with managers, co-workers and clients to deliver a high-level of service
Requirements
* Must have computer and software experience
* Proficient in Microsoft Excel (can maintain complex spreadsheets)
* Can deal with the stresses and pressures of time-sensitive projects associated with advertising sales
* Keen on learning new systems promptly and thoroughly
* Strong verbal and written communication skills are necessary
* Must be focused and organized
* Previous commercial television experience preferred
* Must take pride in work, respond to instruction well, thrive in a fast-paced environment, and perform at a high-level
* Related military experience will be considered
Values in Action
At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.
Benefits
Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.
* Medical | Dental | Vision
* 401(k) matching
* Emotional Wellness Support
* Paid Time Off
* Paid Parental Leave
* LGBTQ+ Health Services
* Additional benefits to meet your and your family's needs
Play a vital role in Guidepoint's success.
Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our Insights expert call and transcript library product for our Corporate Healthcare client base. As a liaison for our clients and salespeople, you will play a pivotal role in driving engagement and revenue growth within the rapidly expanding Insights product line. Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you will collaborate cross-functionally to maximize usage of our offering among our active trials and current subscribing clients. This highly visible position will involve working closely with the Insights group heads to develop strategic plans for enhancing client engagement and retention.
This is a hybrid role located in New York City.
What You'll Do:
Serve as an advocate for the Insights product with corporate healthcare clients and foster three-dimensional relationships with key stakeholders
Develop personalized engagement plans for each client depending on therapeutic areas of focus, ongoing clinical trials of interest, and competing companies to effectively market Insights content
Monitor and drive client engagement through direct outreach efforts: direct emails, product demonstrations, virtual and onsite meetings
Collaborate with sales team to ensure timely renewals and drive upsell opportunities
Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts
What You Have:
Bachelors or masters degree from an accredited University, Healthcare-adjacent coursework is a plus
2+ years of professional work experience, with a focus on B2B product sales
Understanding of the corporate org structure, the roles, responsibilities, and unmet needs of our corporate buyers, and ability to engage with senior business leaders with innovative content and ideas
Excellent communication skills, with the ability to distill complex issues into clear and concise messages
Experience working with or using expert networks is a plus
Experience selling into Pharma companies is a plus
Intellectual curiosity, adaptability, and a team-first collaborative approach
Demonstrated ability to work both independently and as part of a team, with a commitment to delivering results
What You Have:
Bachelor's degree from an accredited college/university with major / degree preference, as applicable
Years of experience requirement(s) with specific skills, as applicable
Years of experience requirement(s) with specific technologies or kind of work, as applicable
Excellent written and verbal communication skills
Demonstrated ability to work independently and in a team atmosphere with minimal supervision
Strong focus on quality, attention to detail, and addressing client needs
What We Offer:
The annual base salary range for this position is $75,000.
Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance.
You will also be eligible for the following benefits:
15 PTO days, 10 legal holidays, and sick days
Comprehensive medical, dental, and vision plans
Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
Commuter benefits and a corporate gym rate
Development opportunities through the LinkedIn Learning platform
Free snacks and beverages in the office
Friday happy hour and “Summer Fridays”
Year-round corporate athletic league
Casual work environment, team building, and other social events
About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts and Guidepoint's 1,600 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
#LI- SP1
#LI-HYBRID
Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance.
Compensation$75,000-$75,000 USD
$75k-75k yearly Auto-Apply 39d ago
Digital Client Specialist
Hearst Communications 4.4
New Orleans, LA jobs
Digital Campaign Specialist The Digital Campaign Specialist is responsible for day-to-day ad operations duties including ad trafficking and management of direct and programmatic campaigns as well as working in various ad servers and digital platforms.
What you will be doing:
* Programmatic campaign order entry, management and optimization with 1-2 years of working knowledge of Google Campaign Manager and any programmatic platform
* Analyze performance data and provide interpretation on programmatic campaigns
* Managing / traffic campaigns in ad serving tools such as Google Ad Manager
* Overseeing media tracking / analytics implementation
* Coordinating with internal teams to accomplish optimal campaign performance
* Improving data quality by collaborating with the digital buying team to ensure campaigns produce optimal outputs
* QA ads to meet site specs and ad server requirements
* QC campaigns to verify correctness of products placed into the system
* Active troubleshooting ad serving and tag firing issues and resolve discrepancies
* Ad hoc reporting - report to advertisers as needed
HERE'S WHAT WE'RE LOOKING FOR:
* Highly motivated self-starter who can work dynamically with minimum supervision. Preference will go to those who can demonstrate solid planning, organizing and troubleshooting skills
* Strong interpersonal communication skills and ability to maintain constructive work relationships with internal and external clients and vendors
* Extreme attention to detail; accuracy in following instructions and details; strong follow-up skills
* Ability to prioritize multiple accounts effectively and work under tight deadlines and pressure
* A strong self-starter and problem-solver who can be resourceful in seeking answers and information
* Basic knowledge of HTML, Google Suite (Google Sheets) and MS Office (Excel experience is mandatory)
* Strong use of Microsoft Power Point skills
Value in Action
At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.
Benefits
Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.
* Medical | Dental | Vision
* 401(k) matching
* Emotional Wellness Support
* Paid Time Off
* Paid Parental Leave
* LGBTQ+ Health Services
* Additional benefits to meet your and your family's needs
$21k-25k yearly est. 16d ago
Digital Client Specialist
Hearst 4.4
New Orleans, LA jobs
Digital Campaign Specialist
The Digital Campaign Specialist is responsible for day-to-day ad operations duties including ad trafficking and management of direct and programmatic campaigns as well as working in various ad servers and digital platforms.
What you will be doing:
Programmatic campaign order entry, management and optimization with 1-2 years of working knowledge of Google Campaign Manager and any programmatic platform
Analyze performance data and provide interpretation on programmatic campaigns
Managing / traffic campaigns in ad serving tools such as Google Ad Manager
Overseeing media tracking / analytics implementation
Coordinating with internal teams to accomplish optimal campaign performance
Improving data quality by collaborating with the digital buying team to ensure campaigns produce optimal outputs
QA ads to meet site specs and ad server requirements
QC campaigns to verify correctness of products placed into the system
Active troubleshooting ad serving and tag firing issues and resolve discrepancies
Ad hoc reporting - report to advertisers as needed
HERE'S WHAT WE'RE LOOKING FOR:
Highly motivated self-starter who can work dynamically with minimum supervision. Preference will go to those who can demonstrate solid planning, organizing and troubleshooting skills
Strong interpersonal communication skills and ability to maintain constructive work relationships with internal and external clients and vendors
Extreme attention to detail; accuracy in following instructions and details; strong follow-up skills
Ability to prioritize multiple accounts effectively and work under tight deadlines and pressure
A strong self-starter and problem-solver who can be resourceful in seeking answers and information
Basic knowledge of HTML, Google Suite (Google Sheets) and MS Office (Excel experience is mandatory)
Strong use of Microsoft Power Point skills
Value in Action
At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.
Benefits
Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.
Medical | Dental | Vision
401(k) matching
Emotional Wellness Support
Paid Time Off
Paid Parental Leave
LGBTQ+ Health Services
Additional benefits to meet your and your family's needs
$21k-25k yearly est. Auto-Apply 17d ago
E-Commerce Specialist - Opry Entertainment Group
Ryman Hospitality Properties 4.1
Nashville, TN jobs
As an E-Commerce Specialist, you'll update and maintain the retail websites of Opry Entertainment Group (OEG) with direction provided by the E-Commerce Manager. You'll ensure content and merchandise assortments are accurate and current while monitoring the site infrastructure to ensure it is operational and optimized.
Manage site updates/maintenance and end-to-end e-commerce operational infrastructure, ensuring consistent user experience, functionality, and brand consistency.
Assist in creative design, content creation, and site implementation of design - including HTML coding, UTM tagging and tracking, and QA tasks. Content creation may include photography, copy or article writing, creation of images for the website, and user experience design. Update digital marketing calendar and website asset mockup.
Support the business by managing the timely execution of website projects, maintenance requests, customer service and usability concerns, including product page enhancements, suggestive selling tools, editorial content features and navigational enhancements.
Proactively identify operational problems, assess and evaluate infrastructure improvement projects to recommend prioritization, and independently resolve issues.
Collaborate across teams and departments to strategize and implement initiatives to improve KPIs including, but not limited to, search engine optimization, traffic, conversion, average order value, and sales.
In partnership with the merchandise teams, regularly analyze business for item and category opportunities, including the growth of online-only items and categories.
Monitor order flow and ensure orders clear through the system. Interact with logistics, finance, and IT to resolve issues.
Participate in weekly team meetings with cross-functional partners to recap business results and follow up on actions to drive category growth.
Monitor e-commerce and digital marketing trends and technologies while identifying new opportunities.
Perform other duties as assigned.
$35k-51k yearly est. 2d ago
E-Commerce Specialist - Opry Entertainment Group
Ryman Hospitality Properties Inc. 4.1
Nashville, TN jobs
As an E-Commerce Specialist, you'll update and maintain the retail websites of Opry Entertainment Group (OEG) with direction provided by the E-Commerce Manager. You'll ensure content and merchandise assortments are accurate and current while monitoring the site infrastructure to ensure it is operational and optimized.
* Manage site updates/maintenance and end-to-end e-commerce operational infrastructure, ensuring consistent user experience, functionality, and brand consistency.
* Assist in creative design, content creation, and site implementation of design - including HTML coding, UTM tagging and tracking, and QA tasks. Content creation may include photography, copy or article writing, creation of images for the website, and user experience design. Update digital marketing calendar and website asset mockup.
* Support the business by managing the timely execution of website projects, maintenance requests, customer service and usability concerns, including product page enhancements, suggestive selling tools, editorial content features and navigational enhancements.
* Proactively identify operational problems, assess and evaluate infrastructure improvement projects to recommend prioritization, and independently resolve issues.
* Collaborate across teams and departments to strategize and implement initiatives to improve KPIs including, but not limited to, search engine optimization, traffic, conversion, average order value, and sales.
* In partnership with the merchandise teams, regularly analyze business for item and category opportunities, including the growth of online-only items and categories.
* Monitor order flow and ensure orders clear through the system. Interact with logistics, finance, and IT to resolve issues.
* Participate in weekly team meetings with cross-functional partners to recap business results and follow up on actions to drive category growth.
* Monitor e-commerce and digital marketing trends and technologies while identifying new opportunities.
* Perform other duties as assigned.
Education
* Degree in related field preferred
Experience
* 2+ years' related content creation and operational and creative website updates; e-commerce experience preferred
* 2+ years' experience with Adobe Creative Suite (Photoshop & Illustrator)
* Experience with website editing tools and design, HTML, CSS, and UTM tagging
* Experience with Product Information Management applications and Saas eCommerce Platforms, Shopify preferred
Knowledge, Skills and Abilities
* Effective interpersonal, written and verbal communication skills
* Exceptional attention to detail and commitment to providing high-quality work
* An eye for cohesive and engaging visual content
* Ability to be independent yet team-oriented
* Flexible and adaptive to changing priorities; able to organize, multi-task and prioritize workload to meet deadlines
Physical Requirements
Speak and hear to communicate and use both near and far vision. Frequently sit with some walking and standing. Frequently lift/carry up to 5 lbs. Occasionally lift/carry up to 25lbs. Continually use gross motor skills with frequent use of bi-manual dexterity and fine motor skills for computer use.
Working Conditions
In-office position based in a corporate environment with individual workspaces and shared common areas which support focused work while encouraging regular interaction among colleagues. Moderate background noise typical of a collaborative office setting.
$35k-51k yearly est. 60d+ ago
E-Commerce Specialist (Amazon & Social Commerce)
Something Inked 3.9
Nashville, TN jobs
Full-time Description
About the Role:
We're looking for a highly motivated and experienced E-Commerce Specialist to manage and grow our online stores across Amazon, TikTok Shop, and other social commerce platforms. This role is perfect for someone who understands the full lifecycle of online selling-from store setup to product launches, fulfillment, customer service, and everything in between.
Key Responsibilities:
Amazon Store Management
Set up and optimize Amazon storefronts (Seller Central, Vendor Central, and/or Merch on Demand)
Create and manage product listings
Manage reviews, feedback, and maintain account health
Social Commerce (TikTok, Instagram, etc.)
Launch and manage storefronts on TikTok Shop and other relevant platforms
Collaborate with influencers or creators for product promotion
Coordinate with creative teams to create short-form product content
Operations & Fulfillment
Integrate sales channels with Shopify and other internal inventory and order management software(s)
Coordinate with warehouses and/or 3PLs to ensure timely order fulfillment
Manage inventory levels and restocking strategies
Handle listing variations, bundles, and promotions across platforms
Customer Service Support
Work with the customer service team to resolve issues efficiently
Manage return/refund processes
Monitor customer satisfaction and implement improvements
Qualifications:
2-5+ years of experience in e-commerce, specifically selling on Amazon and social platforms
Proven success in launching and scaling Amazon stores
Hands-on experience with TikTok Shop or other social commerce platforms
Strong knowledge of Amazon Seller Central tools and metrics
Experience with fulfillment logistics (FBA, FBM, or 3PLs)
Familiarity with tools like Shopify, GSuite, Semrush, etc.
Excellent written and verbal communication skills
Strong analytical and problem-solving mindset
Ability to work independently and meet deadlines
Nice to Have:
Experience running paid social ad campaigns (TikTok Ads, Meta Ads)
Graphic design or video editing skills
Experience in influencer or affiliate marketing
Shopify store experience
$26k-38k yearly est. 60d+ ago
Business Professional
MBS Pro Staffing 4.1
Cincinnati, OH jobs
MBS is hiring a Business Professional in Cincinnati, OH. This position is a part-time opportunity. PRINCIPAL DUTIES & RESPONSIBILITIES
Train and mentor executives at the Senior Vice President level or higher, drawing from personal experience in Central functions.
Provide executive coaching to enhance leadership skills and professional development.
Collaborate with cross-functional teams, stakeholders, and vendors to ensure effective communication and coordination.
Utilize analytical skills to perform data analysis and contribute to strategic decision-making.
Demonstrate proactive problem-solving skills and meticulous attention to detail.
REQUIREMENTS
Proven experience as a Senior Vice President or higher within Central functions, preferably with a background in a similar industry.
Track record of successfully training and coaching executives.
Excellent communication and coordination skills.
Analytical mindset with the ability to perform data analysis.
Proactive problem-solving skills and attention to detail.
ABOUT THE KABLE GROUPFor over 50 years, The Kable Group has been committed to connecting candidates looking for reliable work opportunities with companies in need of workforce solutions. We leverage our expertise in core industries to ensure that the needs of our clients and our candidates alike are satisfied. Whether it's a professional position, skilled labor need, or an education opportunity, The Kable Group's suite of solutions caters to finding the right fit, every time.At the Kable Group, we do not just accept diversity - we celebrate it, we support it, and we thrive on it. Read our full diversity statement here.This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.
$43k-74k yearly est. 10d ago
Collections Specialist
Sweetwater 4.9
Fort Wayne, IN jobs
Job Requirements Sweetwater, the nation's #1 online retailer of pro audio and music instruments is seeking to hire a sharp, efficient Collections Specialist for our Accounting team. Duties include collections, working with Sweetwater customers on payment plans, and other credit tasks from both a consumer and commercial perspective. We care deeply about the work we do, and we are committed to serving our customers. If you have these same qualities, we'd like to speak with you! This is a full time, hourly position. A typical shift will be 10:00 AM - 7:00 PM or 9:00 AM - 6:00 PM, Monday through Friday.
Job Requirements:
* Contact customers and businesses with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments
* Maintain records of contacts and attempted contacts with delinquent customer accounts as well as records of any payments collected from the customer
* Resolve customer issues and complaints concerning billing
* Submit regular reports on the status of unpaid accounts and any repayment progress
* Print and prepare collection letters for distribution
* Contact customers via phone, email, etc., to resolve overdue bills
* Use third party data providers to locate and update contact information
* Work with third party collections agencies and notify customers of their collections status
* Communicate and work with other departments within Sweetwater regarding delinquent customer accounts
* Coordinate with the AP departments of businesses and institutions to apply payments and credits to the correct outstanding invoices on their accounts
Qualifications:
* A degree in business or related field preferred
* Previous experience performing credit-related tasks preferred
* 1-2 years experience in phone collections is preferred
* The ability to perform tasks in a fast-paced environment
* The capability to perform independently or in a group setting
* Excellent attention to detail and familiarity with iOS preferred
We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater!
Sweetwater "Ideal" Team-Player
* WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences
* Get Things Done - Great work ethic and moves with a sense of urgency
* Obsesses over the Details - committed to paying attention to the details
* Drives Continuous Improvement - Always focusing on effective and efficient work and way to get better
* Develop the Future - committed to the pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey
Sweetwater's culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.