Physician / Not Specified / New Jersey / Permanent / Lead Physician
The Walt Disney Company job in Trenton, NJ
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community.
WPVI Producer
Walt Disney Co job in Philadelphia, PA
The original Action News has an opening for a newscast producer. This person will have the opportunity to join a dominant news team in a major market as we make our mark in the next era of TV & digital news. We want a news producer who recognizes what viewers want to see on multiple platforms and has a great understanding of all social platforms. We absolutely must have a creative producer who can showcase content in new & inventive ways. This person must be a solid writer who can cut through the police speak & jargon to put together clear & concise copy for air & digital.
Responsibilities:
* Craft newscasts as assigned by management
* Write clear and compelling copy
* Edit video
* Complete tasks on deadline
* Communicate clearly with team members before, during and after a newscast
* Collaborate with digital team on content that will be cross-posted
* Create template graphics & maps for on air use
* Stay informed on news of the day
* Always be willing to learn & improve
Requirements:
* TV news producing experience in top 50 market preferred
* College degree preferred
* Experience with Dalet, Adobe Premiere editing a plus.
* Must be willing to work a flexible schedule that may include late nights, overnights, weekends and/or holidays
Additional Information:
* This position is located at WPVI-TV in Philadelphia, PA. EEO/M/F/V/D/SO/GI
#JConference2025
Commercial Deal Operations Senior Manager
Princeton, NJ job
About the Role We are seeking a Commercial Deal Operations Senior Manager to provide strategic support to Sales on complex deal structuring and pricing, lead the coordination and support the creation of the newly established Commercial Deal Board (CDB).
This role is critical to ensuring Dow Jones operates efficiently, maintains rigor, and delivers high-quality, commercially aligned decisions. You will also act as a strategic partner to Sales, shaping complex, high-value deals and providing expert guidance on pricing and structure to maximize profitable revenue.
You will be based in our New York or New Jersey office, reporting to the VP Commercial Policy, and will collaborate closely with Sales, Finance, Legal, Propositions and Product teams. This role requires a highly organized, action-oriented individual with strong commercial and financial acumen, excellent stakeholder management skills, and the ability to tailor messaging and drive strategic outcomes in a fast-paced environment.
You Will:
+ Provide strategic support to Sales on complex deal structuring and pricing
+ Shape compelling sales stories that align with commercial strategy and financial impact
+ Act as the central point of contact for commercial guidance across the organization
+ Partner with Finance and Legal to ensure deals meet approval standards and commercial goals
+ Tailor communications and recommendations to diverse stakeholder groups
+ Reduce the volume of deals requiring escalation by enabling better front-line deal shaping
+ Track and report on CDB decisions and outcomes to drive continuous improvement
+ Manage all logistics and operations of the Commercial Deal Board, including scheduling, submissions, materials collation, and decision tracking
+ Pre-screen cases and ensure process rigor and compliance with commercial policies
+ Analyze deal performance and identify opportunities for improvement
You Have:
+ 10+ years of experience in commercial operations, pricing strategy, or deal support
+ Proven ability to manage cross-functional governance processes and drive operational excellence
+ Strong commercial and financial acumen, with expertise in pricing and policy
+ The ability to manage multiple priorities and stakeholders, and are Highly organized
+ Action-oriented mindset with strong problem-solving and analytical capabilities
+ Experience partnering with Sales teams to shape complex deals and narratives
+ Excellent communication skills, with the ability to tailor messaging to different audiences
+ Strategic thinking and stakeholder management capabilities
+ Experience with CRM systems such as Salesforce preferred
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Commuter Transit Program
+ Subscription Discounts
+ Employee Referral Program
#LI-Hybrid
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Finance
Job Category: Finance
Union Status:
Non-Union role
Pay Range: $135,000 - $165,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 50579
Chef de Cuisine
The Walt Disney Company job in Trenton, NJ
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
As a Chef de Cuisine (CDC) you will provide leadership to the galley team and ensure a seamless operation of your assigned galley and hotel stores. You will coordinate all food offerings, including group offerings and special requests. You will conduct regular inspections and oversee the training for crew and monitor all culinary standards.
You will report to the Assistant Manager Food Operations
Level: Officer
**Responsibilities :**
**Your Responsibilities - How You Will Make a Difference**
+ Follow company recipe guidelines for assigned responsibilities using recipe booklets, plate presentation and audits
+ Meet food cost budgets and targets as set by the Food Manager onboard
+ Order stores for assigned responsibilities by using the Materials Management System (MMS), an online electronic ordering system, for up to 3,000 meals daily
+ Inventory control (par levels turn over and replenishment)
+ Monitor handling and maintenance of operating equipment; report maintenance needs through onboard electronic maintenance request system
+ Organize staff meetings
+ Responsibilities include buffet , a la carte, production and line service
+ Provide leadership for all direct reports. Responsibilities include: managing personnel files, conducting performance reviews, including progressive discipline, ensuring MLC compliance, monitoring time keeping system, onboard training, crew development, and crew recognition and communication
**Basic Qualifications :**
**Basic Qualifications - What You Will Bring to the Team**
+ 4+ years of experience working as a leader within a high level hotel or restaurant, overseeing a high volume culinary operation
+ Certified working Chef or equivalent degree in Culinary Arts
+ Demonstrated career progression within the culinary field
+ Working knowledge of food and beverage products, services, and equipment
+ Calculate and control cost potentials/projections and understand the impact of the overall budge
+ Write and implement high-quality menus based on themed and seasonal availability
+ Write and cost recipes, and train the team to implement them at the highest standards
+ Lead culinary team within assigned responsibilities
+ Demonstrate natural initiative to undertake or continue a task or activity
+ Proven leadership skills and ability to manage multi-functional and diverse areas
+ Able to work under pressure of tight timeframes, deadlines and financial goals
+ Strong written and verbal communication skills
+ College degree in Culinary Arts, preferred
**Additional Information :**
This is a **SHIPBOARD** role.
Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long-term Disability, Life Insurance and Retirement Savings Plan Option
You must:
+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
+ Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
+ Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
+ If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
+ Complete a pre-employment medical
+ Obtain a criminal background check
+ Bring approved work shoes
** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
**Job ID:** 1249857BR
**Location:** United States
**Job Posting Company:** "Disney Cruise Line"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Automation Engineer
The Walt Disney Company job in Trenton, NJ
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
As Automation Engineer you will be responsible for maintenance and troubleshooting of electrical and electronic systems in the machinery spaces, entertainment equipment, bridge equipment and hotel areas.
Level: 2.5 stripes Officer
**Responsibilities :**
+ Responsible to properly complete the monthly maintenance routines for equipment under their control, and to report all completed work on the AMOS system.
+ All electronics systems relating to the operation, control, monitoring safety and surveillance of the mechanical, electrical, hydraulic, pneumatic and thermal equipment contained within the main machinery spaces
+ Responsible for ship's communication systems, bridge navigation equipment.
+ Telephone exchange
+ Security alarm systems
+ CCTV Systems
+ Fire Protection Systems
+ Maintenance (AMOS Monthly routines and unscheduled call outs) of mechanical, electrical, electronic equipment in Entertainment areas, including partnering with the Entertainment Technical team for support and equipment familiarization.
+ Performs Emergency duties as specified in the ships Assembly Plan
+ Uphold the general safety management responsibilities in areas and operations under their control.
**Basic Qualifications :**
+ Electro-technical Officer Certificate of Competency
+ 2+ years' shipboard experience as senior Electro-technical Officer on cruise vessels
+ Excellent communication skills, including fluent written and spoken English
+ Enthusiasm about guiding other team members
+ Flexibility and a cool head in dynamic, ever-evolving environments
**Additional Information :**
This is a **SHIPBOARD** role.
Applicants must:
+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
+ Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
+ Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
+ Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
+ Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
+ Be willing to be appreciative of working and living in a multi-cultural environment
+ Be comfortable living in a confined space with strict rules and regulations
+ Adhere to a structured lifestyle, personally and professionally
Your Responsibilities:
+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
+ Complete a pre-employment medical
+ Obtain a criminal background check
+ Bring approved work shoes
** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
\#DCLMTO
**Job ID:** 1249122BR
**Location:** United States
**Job Posting Company:** "Disney Cruise Line"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
HVAC and Refrigeration Engineer
The Walt Disney Company job in Trenton, NJ
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
As HVAC - Refrigeration Engineer you will be responsible for all maintenance, repairs, projects and administration associated with the safe and efficient operation of the HVAC and Refrigeration Systems/Installations onboard and supervise the Refrigeration Assistant Engineers and the Air Conditioning Team.
You will report to the First Engineer
Level: 2.5 stripes Officer
**Responsibilities :**
HVAC
+ Operation, inspection, maintenance, repairs and performance of main A/C chiller plant, including five Carrier centrifugal compressors, associated salt, chilled and reheat water pumping systems and the supervisor system.
+ Operation, inspection, maintenance, repairs and performance of fan coil A/C chiller plant, including two Carrier centrifugal compressors, associated salt, chilled and reat water pumping systems and the supervisor system.
Refrigeration
+ Operation, inspection, maintenance, repairs and performance of the central refrigeration system, including two brine chiller units for positive temperature system, associated support systems, plant control system and refrigeration box monitoring system, and two brine chiller units for positive temperature system, associated support systems, plant control system and refrigeration box monitoring system.
General
+ Refrigerant and glycol system pipe work and insulation integrity while targeting a zero gas and glycol leakage tolerance. Prompt identification and correction of any inadvertent leakage. The monitoring and recording of gas consumption as required under EPA rules.
+ Undertaking work, both front and back of house, to a standard which sees to Guest and Crew satisfaction while maintaining Show Quality Standards (SQS) and seeking to continually improve GSM ratings regarding air conditioning/refrigeration performance and guest service recovery.
+ Proficient use of AMOS to forecast, implement and record all work undertaken and all spares/consumables required for use and stock.
+ Proficient use of AIMS system to forecast, respond to and record all work relating to Guest and Crew area deficiencies. Work orders are closed out in a timely fashion with feedback being provided as necessary.
+ Oversees and participates in work/training by contractors who may board the vessel on a regular or as required frequency.
+ Identifies opportunities to improve operational efficiency of HVAC and refrigeration systems by means of operational procedures and equipment renewal and/or modification.
+ Maintains cleanliness and general condition of all work locations.
+ Maintains regular performance assessment on Officers and Crew reporting to this position. Administers coaching, counseling and discipline as necessary.
+ Interacts with Guests, Crew, contractors and shore personnel in a friendly and respectful manner to maintain/enhance the reputation and integrity of the Engineering Department.
**Basic Qualifications :**
+ Relevant HVAC qualifications
+ EPA certification
+ Shipboard or maritime industry experience
**Additional Information :**
This is a **SHIPBOARD** role.
You must:
+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
+ Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan
+ Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
+ If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
+ Complete a pre-employment medical
+ Obtain a criminal background check
+ Bring approved work shoes
** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
\#DCLMTO
**Job ID:** 1250413BR
**Location:** United States
**Job Posting Company:** "Disney Cruise Line"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Sanitation Officer
The Walt Disney Company job in Trenton, NJ
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
**Responsibilities :**
+ Serve as onboard public health specialist; responsible for training ship/island department Managers and Crew on public health
+ Monitor DCL policies, procedures, and record keeping to ensure the operation is in compliance with all applicable national (USPHS) and international laws
+ Coordinate US port's and Captain's weekly Food Safety and Sanitation Inspections on the ship and at _Castaway Cay_ , including random inspections as needed
+ Monitor compliance of Vessel Sanitation Program; recommend corrective action in the following areas:
+ **FOOD SAFETY**
+ Personnel (including training, personal habits, hand washing, etc.)
+ Food (including handling, storage, temperature control, etc.)
+ Equipment (including cleaning, sanitizing, logs, checklists, etc.)
+ Bathroom and general food facilities **PUBLIC HEALTH**
+ Housekeeping, laundry and wardrobe areas (chemical storage, filter cleaning, etc.)
+ Conducts monthly GI audit ship wide and give feedback to all department heads
+ Audit and monitor GI procedures daily to ensure full compliance
+ Entertainment, Programming and Children's Areas
+ Vista Spa and Salon area
+ Supervise implementation of public health procedures for vessel sanitation; see that vessel and _Castaway Cay_ operate in compliance with applicable national (USPH) and international laws
+ Conduct weekly USPH classes for both front and back of the house Crew
+ Chair monthly Food Safety and Sanitation Committee Meetings and communicate issues and their resolution in a timely manner
+ Lead the Steward Team utilizing the 1st Stewards to provide day to day guidance, direction and feedback; ensure that all stewarding duties are completed
+ See that the following required logs, records and checklists are maintained:
+ Sanitation logs and checklists
+ HAACP logs and checklists
+ Temperature logs and checklists
+ Equipment maintenance logs and checklists
+ Train required Officers and Crew on current (and newly developed) public health regulations and responsibilities
+ Communicate with Environmental Officers, other Food Safety & Sanitation Officers, Marine & Technical Operations, Hotel Operations, and Quality Assurance;
+ submit revisions to SMS Waste Management & Public Health Manuals, Location Operating Guidelines, logs, checklist or other relevant materials
+ During ship calls to _Castaway Cay_ :
+ Provide training for the Island Manager and cast on sanitation issues
+ Ensure that all food transport from ship to island is conducted in a safe manner
+ Monitor sanitation and local waste management activities on the Island
+ Review and sign the required logs and checklists noting any issues or required actions
+ Conduct operational inspection of all food and beverage areas to ensure full compliance of all food safety and sanitation procedures
**Basic Qualifications :**
+ Minimum four years' experience in a Food Safety and Sanitation or Environmental Health related Managerial position
+ USPH Vessel Sanitation Certificate required
+ Food and Beverage operational experience preferred
+ Experience in disease outbreak management and response
+ Experience in Potable water and Swimming Pool sanitation preferred
+ Ship experience preferred
+ College degree in Public Health related field
+ Proficient in Windows applications and email
+ Experience in facilitating training and instruction sessions for small and large groups
**Additional Information :**
Reports to: Hotel Director
Level: 3 Stripe Officer
Contract Length: 4 Months
This is a **SHIPBOARD** role.
Applicants must:
+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
+ Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
+ Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
+ Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
+ Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
+ Be willing to be appreciative of working and living in a multi-cultural environment
+ Be comfortable living in a confined space with strict rules and regulations
+ Adhere to a structured lifestyle, personally and professionally
Your Responsibilities:
+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
+ Complete a pre-employment medical
+ Obtain a criminal background check
+ Bring approved work shoes
** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
**Job ID:** 1245490BR
**Location:** United States
**Job Posting Company:** "Disney Cruise Line"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Website Coordinator, Event Audiences & Operations
Princeton, NJ job
About the Team: The Event Audiences & Operations team is a strategic partner and resource for the Wall Street Journal Leadership Institute and WSJ Events marketing and sales teams who are responsible for recruiting and retaining c-level and senior executives to the world's foremost influential business memberships and events. We equip ambitious professionals with the essential intelligence, events and tools they need to better lead their industries, grow their businesses and advance their careers. We provide highly specialized services that build on the power of our journalism, the insight of our analysis, the ambition of our audience and the continuity of community.
About the Role
Reporting to the Website Manager, Event Audiences & Operations, the role of the coordinator is to ensure all content membership and event websites are up-to-date, including event programs, speaker bios, messaging, video, images and anything else that showcases these exceptional experiences. The Web Content Coordinator will also assist the manager to create briefs for new site launches, develop new content ideas and coordinate assets. Understanding the technical components of web development will be required. You will not be coding, but will need to know how to add/edit content in WordPress and how to talk to developers when design changes related to content are needed.
You Will:
You are passionate about website function and content and bring ideas to the table. You obsessively pay attention to detail, have a strong command of grammar and know your way around WordPress.
+ Ensure all content on membership and event websites is up-to-date, including agendas, speaker bios, messaging, video, and images
+ Coordinate the process of publishing content, working with Programming, Brand & Design, and Marketing teams to collect assets
+ Develop new ideas that will enhance the experience on our event websites
+ Familiarity of analytics and tagging to convey how content is performing, and to optimize the websites based on this analysis
+ Liaise with developers on web development tasks
+ Perform quality assurance testing of new website functionality
+ Coordinate management of projects through multiple cross-functional teams
+ Problem-solving when bugs happen
You Have:
+ 1-2 years experience managing and supporting web content
+ Strong grasp of SEO and web best practices
+ Basic knowledge of GA4, Google Search Console, Google Tag Manager, and HTML
+ UX, UI experience required
+ WordPress experience required
+ Strong attention to detail and command of grammar
+ Degree in a related field preferred
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Commuter Transit Program
+ Subscription Discounts
+ Employee Referral Program
Learn more about all our US benefits
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Marketing
Job Category: Creative & Design
Union Status:
Union role
Pay Range: $55,000 - $70,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 50236
Associate Director, Campaign Operations
Princeton, NJ job
About the Role The Associate Director position is responsible for executing comprehensive campaign strategies for Dow Jones. You will lead a team in designing and implementing effective website and ecommerce programs across Dow Jones flagship sites to enhance the customer experience and drive business growth. The ideal candidate is a strategic thinker with a deep understanding of marketing automation principles, data analysis, and customer segmentation. This position resides in the Marketing Operations team within the Marketing Organization. This person plays a critical role in implementing testing initiatives, quality control of our onsite promotions, as well as generating new business via nurturing relationships.
You Will:
+ Manage a team of two to support various business units and stakeholders with ad ops requirements
+ Implementation and QC of marketing promotions on Dow Jones flagship sites, including publishing personalized offers and content on the website
+ Execute the end-to-end customer journey, identifying opportunities to enhance touchpoints, drive engagement, and improve conversion rates
+ Management of the website campaign execution process from beginning to end, including but not limited to: gathering requirements, meeting with stakeholders and tech partners, communicating and translating technical specifications, quality assurance of the campaign, and launch of the final campaign
+ Utilize customer data and segmentation techniques to personalize marketing campaigns, ensuring relevance and effectiveness
+ Drive continuous A/B testing to enhance acquisition and retention rates, refining messaging based on data insights
+ Implement campaign metadata tagging to track and analyze website traffic and work with data science team to provide data insights via reports/dashboards
+ Manage digital asset library and data dictionary
+ Perform continuous quality assurance of web placements as well as user acceptance testing
+ Work closely with the offer management team to execute a comprehensive e-commerce strategy, ensuring that onsite acquisition campaign experiences and checkout process are seamless for all site visitors
+ Work with engineering teams to set standards, drive platform improvements, and ensure execution excellence
+ Act as the subject matter expert, facilitating knowledge transfer of website capabilities among stakeholders
+ Serve as primary point of contact for web vendors to leverage and enhance website campaign capabilities
+ Collaborate with cross-functional teams, including marketing, product, data analytics, and engineering to ensure a seamless and consistent customer experience across all touchpoints
+ Lead and mentor the team, fostering a collaborative work environment
+ Partner with direct manager and marketing partners to find opportunities for process improvement and increased efficiency
You Have:
+ Leadership and website experience, including strategy, user experience design, A/B testing, user journey development, conversion optimization, personalization, and web analytics
+ Minimum 10 years experience in marketing operations, marketing automation or similar position preferred
+ 5+ years of experience in website operations management preferred
+ Strong technical proficiency with HTML5, CSS, JavaScript, and ad tag troubleshooting
+ Hands-on experience with digital platforms, including ad servers, DSPs, DMPs, and tag management systems
+ Experience with enterprise software (SaaS) with understanding of technologies in the marketing technology stack
+ Advanced knowledge of paywall platforms such as Piano Composer
+ Knowledge of WordPress preferred
+ Knowledge of the ecommerce space
+ Experience in the use of third-party data sources for data mining and audience segmentation
+ Strong leadership and team management experience
+ Project management skills a must, with experience in project management software such as JIRA
+ Attention to detail and proficient quality assurance abilities
+ Time management and prioritization skills a must
+ Quick problem solving skills to address roadblocks and production issues
+ Strong written and oral communication skills needed
+ Experience in the development and use of business analytics, KPIs, and dashboards
+ Proven technical, analytical, and quantitative skills
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Commuter Transit Program
+ Subscription Discounts
+ Employee Referral Program
Learn more about all our US benefits
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Marketing
Job Category: Marketing & Product Management
Union Status:
Non-Union role
Pay Range: $135,000 - $165,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 50237
Lead Data Analyst
Princeton, NJ job
About the Team: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands, including, The Wall Street Journal, Barron's, MarketWatch, Dow Jones Factiva, and Dow Jones Risk & Compliance.
About the Role
Your principal role as Lead Analyst is to design and lead continuous improvement projects resulting in wider and more timely access to Customer-related data insights. You will display knowledge of reporting processes and support the Manager, Customer Service Insights in the delivery of their key responsibilities. You will be an expert in working with a diverse group of partners to support the success of the organization while influencing actions that result in better experiences for our customers and Customer Service teams. You will be based in our New Jersey office reporting to the Manager, Customer Service Insights.
You Will:
+ Work strategically with business and technical stakeholders to evaluate needs and define impactful and efficient data solutions
+ Develop and execute projects aimed at improving the storytelling of key insights while reducing the effort and time to transform raw data into action
+ Display knowledge of all reports and systems used by the Customer Service Data Analytics team
+ Share knowledge with and provide training and support to analysts on the team
+ Be a subject matter expert in performance management and key performance indicators
+ Anticipate reporting needs and act as an advocate for the Customer Service Data Analytics team and Dow Jones Customer Service internally and among other departments
+ Cultivate and maintain robust relationships within Customer Service and across departments
+ Undertake quality control and accuracy checks/audits on all reports produced by the Customer Service Data Analytics
+ Diagnose underlying challenges to insight generation and work with technical stakeholders to address deficiencies
+ Design and deliver presentations for Departmental managers to interface with the wider business
+ Update and maintain relevant working tools and documentation while championing a culture of data governance
You Have:
+ Proven success in leveraging data to identify and influence process and experience improvements
+ Ability to confidently manage business stakeholder expectations and establish achievable timelines for projects and ad hoc requests
+ Experience presenting to executive stakeholders, arguing key points and addressing challenges against recommendations
+ Ability to own a product's full life cycle from build to launch to maintenance
+ Flexibility in workflow to manage multiple priorities, and are detail-oriented, accurate, and motivated to succeed
+ Ability to concisely communicate dense data analysis using a storytelling technique
+ 3 - 5 years of Contact Center operations experience
+ Advanced SQL language and VBA programming skills
+ Advanced Google Workspace skills
+ Experience working with Google BigQuery, Adobe Analytics and AWS Athena
+ Willingness to travel, the expectation will be that this role may require visits to each contact center
+ Recognition that operational roles of this nature involve some element of weekend oversight, plus unscheduled incident and crisis management
+ Experience working with Data Engineering and maintaining a culture of Data Governance (preferred)
+ Intermediate Python and R programming skills (preferred)
+ Entrepreneurial mindset with curiosity to explore new and existing technologies for data analysis and storytelling (desired)
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Commuter Transit Program
+ Subscription Discounts
+ Employee Referral Program
#LI-Hybrid
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Customer Service
Job Category: Data Analytics/Warehousing & Business Intelligence
Union Status:
Union role
Pay Range: $95,000 - $120,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 49849
Production Editor | Adult Morrow/Harper Imprint (Princeton, NJ Hybrid)
Princeton, NJ job
HarperCollins is currently seeking a Production Editor in the Adult Morrow/Harper imprint group to oversee the production editorial process on a wide variety of titles, both fiction and nonfiction, representing a broad and diverse collection of voices, cultures, and perspectives.
This role follows a hybrid schedule, requiring onsite presence in our Princeton, NJ, office one day per week.
Responsibilities
Specifically, the Production Editor handles production editorial work from manuscript through bound book for a variety of formats, including one-, two-, and four-color books, cookbooks, novels, and nonfiction titles across varied genres and subject matter.
+ Assesses and styles manuscripts using proprietary Microsoft Word and Harper's proprietary software, for copyediting, design, and composition.
+ Hires freelance copyeditors, proofreaders, and indexers, and oversees their work.
+ Collates and processes proofreads and slugs in Adobe Acrobat, and checks all stages of proofs and PDFs, for interiors.
+ Copyedits flap and back cover copy and proofreads and checks all stages of jacket/cover proofs.
+ Works with editors, designers, authors, managing editors, and production managers in anticipating and resolving problems.
+ Evaluates and coordinates artwork as needed.
+ Shepherds multiple projects while maintaining high standards of quality control and meeting strict deadlines, often under tight production schedules.
+ Marks up pdfs for audio recordings.
+ Attends and contributes to online department meetings as needed, working with colleagues from other imprints to continue streamlining and aligning processes.
+ Provides backup for department as needed.
Qualifications
+ A minimum of 2 years of prior production editorial work experience. Prior experience in trade book publishing strongly preferred.
+ Works comfortably with basic computer programs, including Tracked Changes in Word and the commenting tools in Adobe Acrobat.
+ Solid copyediting and proofreading skills; knowledge of industry standards, including the _Chicago Manual of Style._
+ Exceptional organization skills and attention to detail.
+ Ability to set priorities under pressure.
+ Comfortable working within a digital workflow system.
+ Clear, conscientious, and collaborative communication skills, both verbal and written.
+ College degree or equivalent work experience.
_This role follows a hybrid schedule, requiring onsite presence in our Princeton, NJ office one day per week._
_HarperCollins Publishers is a company full of people who are passionate about books. When you apply for a position, we want to know why you want to work here, and why you are interested in the job. That's why cover letters are_ _strongly preferred_ _._
The salary for this position is $55,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.
_HarperCollins Publishers is an equal opportunity employer._
Job Locations _US-NJ-Princeton_
Category _Managing Editorial_
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
Manager, Audience Development, Event Audiences & Operations
Princeton, NJ job
About the Team: The Event Audience & Operations team is a strategic partner and resource for the Wall Street Journal Leadership Institute and WSJ Events marketing and sales teams who are responsible for recruiting and retaining c-level and senior executives to the world's foremost influential business memberships and events. We equip ambitious professionals with the essential intelligence, events and tools they need to better lead their industries, grow their businesses and advance their careers. We provide highly specialized services that build on the power of our journalism, the insight of our analysis, the ambition of our audience and the continuity of community.
About the Role
Reporting to the Associate Director, Data & Audience, the role of the manager is to oversee the data management systems, project prioritization and delivery, and other critical audience development tasks for the WSJ Leadership Institute and live journalism events. This position will be focused on delivering best-in-class tools, data, processes, and systems, and will work closely with the DJ Engineering & IT teams to improve technology, analytics and efficiency in support of all lead generation, platform management and prospect reporting and analysis initiatives across the WSJ Leadership Institute membership business.
You Will:
+ Manage the project research queue and ensure delivery of quality prospect data for membership lead generation campaigns
+ Own the updates and maintenance process for key datasets, with an emphasis on Fortune 500 and competitive communities data
+ Be the point of contact for database platform integrations, overseeing and maintaining existing integrations and making recommendations for improvements, and project managing your recommendations through to implementation
+ Work closely with the Associate Director to build out reporting solutions, making recommendations on strategy based on observations and analysis.
+ Own training documentation and educational sessions ensuring the team is well versed and comfortable submitting data requests
+ Take the initiative to identify and solve complex business problems, asking questions and owning the project from the ground up.
+ Provide back up support for key business systems and platforms inclusive of AirTable, Cvent, Splash and Salesforce in support of Membership initiatives.
You Have:
+ 3-5 years of CRM, marketing/database automation and event management systems experience and project management; marketing experience a plus
+ An expert user on at least one industry leading CRM, marketing automation or event management system
+ The technical aptitude to master new SaaS systems quickly
+ Experience working with technology teams on implementation, migration of systems, new features or troubleshooting issues
+ Understands how to use automation to improve productivity and optimization
+ Proven ability to multi-task and adhere to tight deadlines in a fast paced, collaborative environment
+ Proven ability to work with multiple stakeholders across the business
+ Detailed oriented, with excellent written and oral communications skills
+ Ability to simplify and create focus amongst a complex organization and team
+ Strong leadership, diplomatic and problem solving skills
+ Must be entrepreneurial and self-starter with the ability to fully own and drive projects forward.
+ Ability to think strategically and execute methodically
+ Strong proficiency with Google Product Suite, Google Tag Manager and MS Office Suite, including Excel
+ Bachelor's Degree in appropriate field of study (Preferred)
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Commuter Transit Program
+ Subscription Discounts
+ Employee Referral Program
Learn more about all our US benefits
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Marketing
Job Category: Marketing & Product Management
Union Status:
Non-Union role
Pay Range: $95,000 - $120,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 50235
Pastry Chef
The Walt Disney Company job in Trenton, NJ
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!
**Responsibilities :**
+ Assist Executive Pastry Chef to implement, maintain and review all approved menus onboard
+ Prepare all desserts, cakes and pastries for the restaurant menus
+ Assist with buffet set up
+ Instruct crew in the preparation of pastries, cakes and crèmes
+ Monitor and ensure opening and closing procedures for all kitchens and production areas
+ Oversee allergy and dietary training of Pastry staff and ensure training is in accordance with strict company LOG's and guidelines
+ Oversee proper preparation of special dietary meals and food allergy for guests and crew
+ Delegate, monitor and review the Chefs operational responsibilities
+ Strive to meet and exceed guest expectations, never compromising safety and quality, taking corrective action whenever necessary
+ Ensure Disney Cruise Line and USPH sanitation requirements are met in area of responsibility
+ Monitor and ensure the preparation and presentation of all products on the restaurant menus
+ Prepare showpieces, displays, ice cream and sorbets, as well as special request items when needed
+ Actively participate in all Castaway Cay job responsibilities associated with position and line of business as directed by DCL leadership
+ Execute additional job responsibilities, as assigned by DCL leadership, based on operational need
+ Comply with all company set policies and procedures, along with all maritime and ship rules, regulations and procedures
+ Participate in Emergency Duties as specified in the ship Assembly Plan
**Basic Qualifications :**
+ Minimum five years recent experience as Pastry Chef or Pastry Chef de Partie
+ Certified Pastry Chef or equivalent degree in Culinary Arts
+ Excellent technical and functional understanding of the ship based Food & Beverage operation
+ Proven track record of delivering a high quality product
+ Be at least 21 years of age
+ Be able to speak, read and write fluent English
+ Willingness to live and work onboard one of our vessels for a certain length of time (based on position)
+ Be able to work a seven-day, 70-84 hour week with limited time off
+ Be able to adhere to Disney Cruise Line appearance guidelines
+ Agree to share a cabin with other crew members
+ Enjoy working in a high-volume, fast-paced, guest-service oriented environment
+ Be flexible with your work schedule, job duties and work locations
+ Appreciate diversity among guests and crew
**Additional Information :**
This is a **SHIPBOARD** role.
Applicants must:
+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
+ Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
+ Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
+ Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
+ Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
+ Be willing to share a cabin with other crew members and appreciative of working and living in a multi-cultural environment
+ Be comfortable living in a confined space with strict rules and regulations
+ Adhere to a structured lifestyle, personally and professionally
Your Responsibilities:
+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
+ Complete a pre-employment medical
+ Obtain a criminal background check
+ Bring approved work shoes
** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
**Job ID:** 1245486BR
**Location:** United States
**Job Posting Company:** "Disney Cruise Line"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Content Systems Engineer
Walt Disney Co job in Philadelphia, PA
This technology team is part of the ABC Owned Television (ABC OTV) group which is in the Disney Entertainment division. Our technology teams all contribute to create a high-performance and positive work culture that is committed to high quality standards, employee growth, and a focus on innovation. Technology is nothing without the team behind it and we invest in our teams by promoting healthy work-life balance, training, and competitive compensation and benefits.
ABC Owned Television Stations is seeking a strong candidate for the role of Content Systems Engineer.
This full-time role is hands on and is responsible for designing, implementing, and supporting mission critical media systems supporting various departments across the enterprise, primarily media production.
Basic Qualifications
* Bachelor's degree in Computer Science, Broadcast Engineering, or related field or equivalent years of work experience
* 5 years of broadcast/post production engineering experience
* Advanced knowledge of media workflow and orchestration systems such as Telestream Vantage, IBM Aspera, Dalet Galaxy, etc.
* Intermediate knowledge of Python, PowerShell, or other programming languages
* Knowledge of AWS services (EC2, S3, Lambda, and AWS media services)
* Knowledge of on-premises Virtualization & Storage solutions (VMware, NetApp Storage, Dell EMC Isilon, etc.)
* Familiarity with broadcast hardware (encoders, decoders, video routers, etc.)
* Understanding of live video transport protocols (SRT, RTMP, RTSP, NDI, etc.)
* Familiarity with Post Production workflows (transcoding, archiving, etc.) including non-linear editing, VFX and motion graphics software (Adobe Creative Suite [After Effects, Illustrator, Photoshop, Premiere Pro], Maxon CINEMA 4D, DaVinci Resolve, etc.)
* Excellent organization and communication skills, with the ability to multitask and quickly adapt to changing requirements
* Ability to work early mornings, late nights, holidays, and weekends as needed for outages and/or maintenance windows, and participate in the department's on-call rotation
Preferred Qualifications
* Project management experience
The hiring range for this position in Philadelphia, PA and New York, NY is $100,100 to $134,200 ; in San Francisco CA is $104,600 to 140,200; in Burbank, CA and Chicago, IL is $95,500 to $128,000; in Houston, TX and Durham, NC is $91,000 to $121,900. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Designer (Princeton, NJ Hybrid)
Princeton, NJ job
HarperCollins Publishers is seeking a Designer! In this role you will have the opportunity to work in an exciting, fast-paced environment on fiction, non-fiction, offsets, and paperback conversions for the William Morrow, Dey Street Books, William Morrow Cookbooks, and Harper Voyager imprints. The Designer will be responsible for all stages of interior book design for assigned titles, from manuscript to bound books, and will work on projects of all levels of complexity with a focus on general books/adult trade. This position reports to the Senior Design Manager.
Responsibilities
+ Designs mostly 1-color book interiors.
+ Prepares and routes design samples for approval.
+ Creates tight InDesign templates for composition group to page books downstream. Reviews page proof at various stages and inputs text corrections using InDesign.
+ Designs 1-color and 4-color photo inserts, binding die mechanicals and spec materials for cases and endpapers.
+ Manages art program for assigned titles under supervision (as needed): evaluates digital images for good print quality; reviews and marks-up art proofs to ensure best print quality.
+ Collaborates with design manager on design concepts. Works closely with editors, production editors, production, and composition teams. Opportunity to work directly with authors.
+ Under supervision, commissions independent contractors (mapmakers and illustrators); negotiate fees, generates graphic artist contracts, and processes invoices, as needed.
+ Meets deadlines, monitor components, keeps accurate status reports on Teams, and tracks budgets for assigned titles.
+ Works on offsets from outside publishers as well as paperback conversions:updates frontmatter, inputs text corrections, adjusts pages and photo inserts to fit new US trim size.
+ Traffics files via our RSuite workflow system and other file transfer systems.
+ Accesses, downloads, and archives files utilizing our Digital Access Management System.
+ Assists with work overflow from Senior Designers and the Design Manager, and other groups within the department, when needed.
Qualifications
+ Minimum 2+ years of book interior design experience (preferable), or related graphic design experience
+ Collaborative demeanor and a team-player
+ Must demonstrate proficiency with Adobe InDesign on a Mac
+ Working knowledge of Adobe Photoshop and/or Adobe Illustrator a plus
+ Project management skills: detail-oriented, well-organized with an ability to handle multiple projects at various stages simultaneously
+ Good written and oral communication skills required
HarperCollins Publishers is a company full of people who are passionate about books. When you apply for a position, we want to know why you want to work here, and why you are interested in the job. That's why cover letters are strongly preferred.
The salary range for this position is $60,000 - $65,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.
_HarperCollins Publishers is an equal opportunity employer._
HarperCollins Publishers is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at ********************************** . Note: we will only respond to accommodation requests.
Job Locations _US-NJ-Princeton_
Category _Creative Operations_
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
Project Manager
Princeton, NJ job
About the Team: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's, MarketWatch, Investor's Business Daily, Dow Jones Factiva, and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction.
About the Role:
Reporting into the Manager, Projects and Continuous Improvement, this role will handle project Management for priorities within DJCS to improve the customer and agent experience, and act as a Continuous Improvement champion for DJCS self-service tools.
You Will:
+ Manage hands-on project lifecycle from ideation through implementation, including:
Project intake: identify initiatives within DJCS to improve the customer and agent experience. Support the intake process for project resource requests and suggest continuous improvement opportunities.
Project execution: for approved strategic priorities, develop detailed project plans, define work streams, establish milestones and timelines. Manage project execution, ensuring tasks are completed on schedule and within scope.
+ Build, track, and operate against detailed project plans for internal and external product initiatives a. Implement and follow robust project management processes and methodologies. b. Lead and track internal customer service projects using formal PM frameworks (e.g., RACI, RAPID).
+ Maintain structure and accountability throughout the project lifecycle.
+ Research potential technology solutions to already identified process improvements a. Identify and champion opportunities to leverage new technologies, particularly AI, generative AI, and machine learning, to enhance customer service.
+ Keep the pulse on self-serve and contact center technologies and solutions. Stay informed of industry benchmarks for similar tools.
+ Drive a "fail fast, experiment fast" culture to foster innovation.
+ Lead research (take vendor demos, attend tradeshows, participate in industry peer groups) and present insights to the broader team on emerging technologies for potential adoption or internal upgrades.
+ Represent DJCS in tool vendor communities (e.g., Genesys, Verint, Salesforce), ensuring visibility into product roadmaps and access to beta features.
+ Implement strategies for scaling Customer Service technology to sustain future growth.
+ Identify inefficiencies in current processes and propose solutions for improvements.
+ Develop frameworks for continuous improvement within customer service operations. Focus on enhancing key metrics (e.g., SMS bot success rate).
+ Prioritize self-serve tooling enhancements based on impact and feasibility.
+ Clearly communicate changes in process and technology to stakeholders.
+ In partnership with Customer Experience Insights, develop and disseminate insights and learnings from experiments, systems changes and improvements.
+ Contribute to building a more structured approach to communication about the team's activities and impact.
+ Be a partner to global stakeholders in problem-solving
+ Analyze data (customer, agent analytics) to identify areas for improvement and potential issues before they arise, in partnership with Customer Experience Insights.
+ Act as a proactive change agent for DJCS and an advisor to cross-functional partners in Tech, Marketing, etc. Bring forward big ideas and strategic initiatives.
+ Provide timely status updates to key stakeholders on product initiatives.
+ Organize, lead, and facilitate project-related meetings, including the creation of agendas and preparation of materials.
+ Leverage insights to determine efficiencies gained through process improvement a. Identify and implement measurable improvements in self-service and agent-facing tools and projects (e.g., IVR, Verint, Customer Center).
+ Manage the roadmap for DJCS-owned tools and measure ROI of improvements, especially in self-service capabilities.
You Have:
+ Required
+ At least three years of call center or other related business experience
+ Excellent verbal and written skills
+ Ability to deliver results through collaboration in a matrix environment and by leading employees and/or vendor partner resources
+ Ability to manage multiple, complex, on-going tasks, and projects
+ Ability to travel 10/20%
+ Recognition that operational roles of this nature involve some element of weekend oversight, plus unscheduled incident and crisis management Preferred
+ Technical acumen
+ Excellent presentation and knowledge transfer skills
+ Bachelor's degree or equivalent Desired
+ PMP certification
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Commuter Transit Program
+ Subscription Discounts
+ Employee Referral Program
Learn more about all our US benefits
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Customer Service
Job Category: Project/Program Management
Union Status:
Non-Union role
Pay Range: $70,000 - $90,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 50478
WPVI Producer
The Walt Disney Company job in Philadelphia, PA
The original Action News has an opening for a newscast producer. This person will have the opportunity to join a dominant news team in a major market as we make our mark in the next era of TV & digital news.
We want a news producer who recognizes what viewers want to see on multiple platforms and has a great understanding of all social platforms. We absolutely must have a creative producer who can showcase content in new & inventive ways. This person must be a solid writer who can cut through the police speak & jargon to put together clear & concise copy for air & digital.
Responsibilities:
Craft newscasts as assigned by management
Write clear and compelling copy
Edit video
Complete tasks on deadline
Communicate clearly with team members before, during and after a newscast
Collaborate with digital team on content that will be cross-posted
Create template graphics & maps for on air use
Stay informed on news of the day
Always be willing to learn & improve
Requirements:
TV news producing experience in top 50 market preferred
College degree preferred
Experience with Dalet, Adobe Premiere editing a plus.
Must be willing to work a flexible schedule that may include late nights, overnights, weekends and/or holidays
Additional Information:
This position is located at WPVI-TV in Philadelphia, PA. EEO/M/F/V/D/SO/GI
#JConference2025
Job Posting Segment:
Owned TV Stations
Job Posting Primary Business:
Owned TV Stations All
Primary Job Posting Category:
Producing News - Owned Stations - 4-10
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Philadelphia, PA, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2025-09-08
Auto-ApplyContent Systems Engineer
The Walt Disney Company job in Philadelphia, PA
This technology team is part of the ABC Owned Television (ABC OTV) group which is in the Disney Entertainment division. Our technology teams all contribute to create a high-performance and positive work culture that is committed to high quality standards, employee growth, and a focus on innovation. Technology is nothing without the team behind it and we invest in our teams by promoting healthy work-life balance, training, and competitive compensation and benefits.
ABC Owned Television Stations is seeking a strong candidate for the role of Content Systems Engineer.
This full-time role is hands on and is responsible for designing, implementing, and supporting mission critical media systems supporting various departments across the enterprise, primarily media production.
Basic Qualifications
Bachelor's degree in Computer Science, Broadcast Engineering, or related field or equivalent years of work experience
5 years of broadcast/post production engineering experience
Advanced knowledge of media workflow and orchestration systems such as Telestream Vantage, IBM Aspera, Dalet Galaxy, etc.
Intermediate knowledge of Python, PowerShell, or other programming languages
Knowledge of AWS services (EC2, S3, Lambda, and AWS media services)
Knowledge of on-premises Virtualization & Storage solutions (VMware, NetApp Storage, Dell EMC Isilon, etc.)
Familiarity with broadcast hardware (encoders, decoders, video routers, etc.)
Understanding of live video transport protocols (SRT, RTMP, RTSP, NDI, etc.)
Familiarity with Post Production workflows (transcoding, archiving, etc.) including non-linear editing, VFX and motion graphics software (Adobe Creative Suite [After Effects, Illustrator, Photoshop, Premiere Pro], Maxon CINEMA 4D, DaVinci Resolve, etc.)
Excellent organization and communication skills, with the ability to multitask and quickly adapt to changing requirements
Ability to work early mornings, late nights, holidays, and weekends as needed for outages and/or maintenance windows, and participate in the department's on-call rotation
Preferred Qualifications
Project management experience
The hiring range for this position in Philadelphia, PA and New York, NY is $100,100 to $134,200 ; in San Francisco CA is $104,600 to 140,200; in Burbank, CA and Chicago, IL is $95,500 to $128,000; in Houston, TX and Durham, NC is $91,000 to $121,900. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment:
Owned TV Stations
Job Posting Primary Business:
Owned TV Stations All
Primary Job Posting Category:
Content Systems Engineering - Owned Stations
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Philadelphia, PA, USA
Alternate City, State, Region, Postal Code:
USA - CA - KABC TV O & O - 500 Circle Seven Dr, USA - CA - KFSN TV O & O 1777 G St, USA - CA - KGO TV O & O - 900 Front St, USA - IL - 190 N State Street, USA - NC - 411 Liberty St, USA - NY - 7 Hudson Square, USA - TX - KTRK TV O & O - 3310 Bissonnet St
Date Posted:
2025-11-10
Auto-ApplySous Chef
The Walt Disney Company job in Trenton, NJ
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!
As Sous Chef, you will along with the Chef de Cuisine, lead a multi-cultural team of cooks and chefs toward completion of their daily work assignments. Ensuring all food items are prepared to the highest standards of flavor and presentation.
You will report to the Chef De Cuisine
**Responsibilities :**
**Your Responsibilities - How You Will Make a Difference**
+ You will complete proper menu preparation for all allergy and special dietary needs; ensure training and preparation follow strict company guidelines.
+ Exceed Disney Cruise Line and Vessel Sanitation Program (VSP) requirements; prepare and lead the culinary team through multiple internal inspections conducted weekly.
+ Implement company recipe guidelines through recipe booklets, plate presentation and audits.
+ Provide feedback on recipe formulation to the Chef de Cuisine and Manager Food Operations.
+ Guide communication between galley crew, Chef de Cuisine and Manager Food Operations.
+ Together with the Chef de Cuisine, maintain food quality standards during storage, production and service.
+ Understand and ensure opening and closing procedures for all assigned kitchens and production areas.
+ Monitor handling and maintenance of operating equipment; report maintenance needs through onboard electronic maintenance request system.
+ Organize daily menu presentations and food tasting.
+ Provide performance feedback of entire team to the Chef De Cuisine.
**Basic Qualifications :**
**Basic Qualifications - What You Will Bring to the Team**
+ Minimum three years formal culinary training which may consist of an accredited school or recognized apprenticeship.
+ Minimum three years' experience of which at least two years working as Chef de Partie (including apprenticeship) experience in a high volume kitchen environment.
+ Take ownership and lead culinary team within assigned responsibilities.
+ Demonstrate natural initiative to undertake or continue a task or activity.
+ Leadership and ability to manage multifunctional and diverse areas.
+ Thorough knowledge of food allergies and special diets
+ Work with tight timeframes, deadlines and dollar goals.
+ Must be proficient in all stations in the kitchen.
+ Proficiency in safe food handling, HACCP / USPH
**Additional Information :**
This is a **SHIPBOARD** role.
You must:
+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
+ Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
+ Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
+ If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulation
Your Responsibilities:
+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
+ Complete a pre-employment medical
+ Obtain a criminal background check
+ Bring approved work shoes
** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
**Job ID:** 1245148BR
**Location:** United States
**Job Posting Company:** "Disney Cruise Line"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Project Manager
Princeton, NJ job
About the Team: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's, MarketWatch, Investor's Business Daily, Dow Jones Factiva, and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction.
About the Role
You will be based at our New Jersey office reporting to the Manager, Projects and Continuous Improvement. The key focus area is Project Management for assigned initiatives and projects that impact DJCS, customer experience and/or agent experience.
You Will:
+ Manage hands-on project lifecycle from ideation through implementation.
+ Project intake: act as the conduit between the business and DJCS to identify initiatives with direct impact on customer and agent experience. Support the intake process for project resource requests.
+ Project execution: for assigned priorities, develop detailed project plans, define workstreams, establish milestones and timelines. Manage project execution, ensuring tasks are completed on schedule and within scope.
+ Build, track, and operate against detailed project plans for internal and external product initiatives.
+ Implement and follow robust project management processes and methodologies.
+ Lead and track project scope/workstreams related to DJCS systems that directly impact customer and agent experience using formal PM frameworks (e.g., RACI, RAPID).
+ Maintain structure and accountability throughout the project lifecycle.
+ Work with cross-discipline teams to implement process improvements.
+ Be a liaison and connector-not singular DJCS SME-on DJ-wide initiatives.
+ Identify key opportunities to bring in Training, CEI, GCS SMEs and other resources.
+ Ensure that functional SMEs are engaged as accountable decision-makers.
+ Partner for success with stakeholders across and beyond DJCS to ensure expertise and needs are reflected in project requirements and delivery.
+ Clearly communicate changes in process and technology to stakeholders.
+ Effectively manage stakeholder expectations through clear and consistent communication. Conduct regular status meetings and provide timely updates on project progress, milestones, and potential roadblocks. Ensure all relevant parties are informed and aligned.
+ Manage communication plans and expectations for assigned internal projects. Elevate stakeholder awareness while driving execution, without owning SME content.
+ Be a partner to global stakeholders in problem-solving.
+ Proactively identify and manage project risks and issues. Develop mitigation plans and escalate issues.
+ Bring agent and customer experience expertise to projects external to DJCS to mitigate potential risks and issues.
+ Provide timely status updates to key stakeholders on product initiatives.
+ Organize, lead, and facilitate project-related meetings, including the creation of agendas and preparation of materials.
You Have:
+ At least three years of call center or other related business experience.
+ Excellent verbal and written skills.
+ Ability to deliver results through collaboration in a matrix environment and by leading employees and vendor partner resources.
+ Ability to manage multiple, complex, on-going tasks, and projects
+ A willingness to Travel 10/20%.
+ Recognition that operational roles of this nature involve some element of weekend oversight, plus unscheduled incident and crisis management.
+ Technical acumen (preferred).
+ Excellent presentation and knowledge transfer skills (preferred).
+ Degree or equivalent experience (preferred).
+ PMP certification (desired).
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Commuter Transit Program
+ Subscription Discounts
+ Employee Referral Program
Learn more about all our US benefits
#LI-Hybrid
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Customer Service
Job Category: Project/Program Management
Union Status:
Non-Union role
Pay Range: $70,000 - $90,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 49999