The Watergate Hotel jobs - 23 jobs

The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. Location The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Organizational Structure REPORTS TO: Front Office Manager General Duties and Responsibilities * Provide exceptional service to our guests with personalized, efficient and friendly check in and check out procedures * Handle and assist with resolution of all guest issues; communicate with appropriate departments and follow up to ensure complete guest satisfaction * Possess a high level of expertise on all services and outlet offerings of the hotel, banquet events, groups in house as well as local area attractions, restaurants and cultural events * Handle cash drawer properly as outlined in The Watergate Hotel cash handling policies * Demonstrate teamwork by cooperating with and assisting fellow associates as needed * Address guest preferences recorded in guest history profiles; review profiles and add/edit preferences as needed * Stay current with developments and procedures in the hotel by attending daily Front Office briefings * Provide quality service to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest's experience * Arrange fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service associates * Handle guest's incoming and outgoing correspondence (i.e., facsimile, voice mail messages, email, postal mail, etc.) * Communicate clearly with the Night Auditor and Accounting Department * Establish a good working knowledge of the Accounting Department so as to facilitate guests and Management requests for historical data and reports * Assist with guest arrival and departure experience by maintaining a constant presence on the front desk and in the lobby * Close out each shift effectively and correctly, with a high attention to detail; run all reports as directed by Assistant Front Office Managers and Director of Front Office Operations * Perform any other reasonable projects/duties as required by the Director of Front Office Operations and Assistant Front Office Manager Experience and Requirements * A minimum of 2+ years experience in hotel operations, preferably in a similar position. Luxury hotel experience is strongly preferred. * Excellent communication skills with fluency in English required. * Must be computer proficient including MS Office, Word, Excel, PowerPoint, etc. (prior experience with hotel-specific software such as HotSOS, Opera Cloud, etc. will be strongly favored). * Must be able to work a very flexible schedule that may include overnights, early mornings, late nights, weekends and holidays. * Must be physically able to meet the demands of the position, such as standing/walking for extended periods of time while on shift. * Must possess superior organizational and multi-tasking skills; must be able to remain flexible and adaptable in a fast-paced environment. * Those with multi-lingual abilities will be preferred. * HS Diploma is required; Bachelor's Degree in Hospitality or related field is preferred. * Must be available to work overnight/weekends/holidays

Viceroy Hotels Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. Location Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city's liveliest and artful locations. Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities * Thoroughly clean guestrooms according to standards. * Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. * Remove all trash and dirty linen from guestrooms and hallways. * Keep all hallways, public areas and closets clean, neat and vacuumed * Restock housekeeping cleaning cart for next day's use. * Replenish chemical bottles. * Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. * Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. * Handle items for "Lost and Found" according to the standards. * Ensure overall guest satisfaction. Qualifications * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks * Ability to stand during entire shift. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Able to accommodate a flexible schedule that may include weekends and/or holidays.

Viceroy Hotels Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. Location Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city's liveliest and artful locations. Overview The Assistant Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets. Responsibilities * Assist Director of Finance in timely preparation of monthly financial statements for the property * Prepare, monitor, and accurately record hotel revenues daily by preparation of the Income Journal. Identify all variances to budget and last year. * Monitoring and control of hotel operations, cash flow and operating forecasts for the property * Under guidance of Director of Finance maintain timely interaction with Department Heads to assure that property operations are on track and under control at all times * Preparation of monthly bank reconciliations and general ledger account reconciliations for the property * Supervision of accounting department staff * Compliance with Highgate Accounting Policies and Procedures and internal controls for our finance and accounting operations * Effectively manage and communicate related issues related to management of receivables, payables, daily cash balances, and timely deposits of all funds. * Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotel's established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management. * Analyze financial data and operations in order to assist Director of Finance and advise Department Heads in maintaining the hotels' financial objectives. * With supervision of Director of Finance hire, train, supervise and develop staff, including coaching, counseling and discipline. * Preparation of any special reports, statements, etc., as requested. * Other special projects and responsibilities as assigned. Qualifications * Bachelors Degree, preferably in Accounting. * Strong PC skills including Excel, Word and financial accounting systems. * Strong organizational, analytical, verbal and written communication skills. * Long hours and sometimes required. * Hospitality related financial management and accounting experience desirable.

Viceroy Hotels Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. Location Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city's liveliest and artful locations. Overview The Reservation Coordinator is responsible for managing and maintaining accurate hotel reservations to ensure a smooth guest experience from booking to arrival. This position plays a vital role in supporting the Front Desk, Revenue, and Operations teams through accuracy, communication, and a strong understanding of hotel systems and policies. This position is responsible for performing administrative duties for the Complex Director of Revenue Management and Area Revenue Manager. Responsibilities General Responsibilities Include, but are not limited to: * Process and handle all reservations including individual, airline, VIP, and employee bookings with accuracy and professionalism. * Respond promptly to reservation inquiries received via phone, email, and online channels, providing friendly, efficient, and accurate service. * Enter all reservations accurately into the PMS, ensuring correct rate codes, payment methods, and market segments are applied. * Send confirmation letters promptly upon request and ensure all special requests are properly documented. * Review and monitor daily arrivals to verify payment methods, routing instructions, special requests, and VIP designations, ensuring all information is complete and accurate before guest arrival. * Complete the daily reservations checklist, confirming all new, modified, and cancelled reservations are correctly updated in the system. * Ensure all routing instructions and billing details (room, tax, incidentals, third-party payments, etc.) are properly attached to reservations and communicate any discrepancies to Accounting or Front Desk. * Process and verify non-refundable reservations, charging deposits or prepayments per policy and documenting payment details. * Follow up on cancellations and no-shows, applying appropriate fees or refunds and updating records accurately. * Conduct routine audits of future reservations to identify and correct missing details, duplicate bookings, or incorrect rates. * Understand and apply the hotel's selling strategies, rate structures, and revenue management principles to maximize occupancy and revenue opportunities. * Coordinate closely with the Front Desk to ensure smooth guest arrivals, accurate billing, and proper handling of special requests or last-minute changes. * Respond to inquiries from the shared reservations email inbox in a timely and professional manner. * Enter transient reservations from wholesale and flash sale partners (e.g., Luxury Escapes, Gilt, Groupon) accurately and in accordance with partner agreements. * Prepare and distribute daily and weekly reports related to arrivals, occupancy, and reservation updates as requested. * Attend departmental meetings and collaborate with Revenue, Operations, and Front Desk teams as required. * Assist in training new team members on reservation procedures and systems. * Perform other reasonable duties as assigned by supervisors or managers. * Provide support to the Sales Coordinator or Events team with group reservations or related administrative tasks. * Build, monitor, and maintain group blocks including inventory, suite allocations, pickup, and cutoff dates. * Review and approve turnover files for new or amended group blocks and create booking links when required. * Review and process rooming lists for group bookings, ensuring accuracy in guest details, billing, and room assignments. * Identify, block, and process staff and VIP reservations for group and transient accounts. * Respond to group or event-related inquiries from internal and external guests when required. Qualifications Experience and Requirements: * Minimum 2 years of experience as Reservation Agent / Coordinator at a reputed hotel/luxury brand preferred. * Must possess strong computer proficiency to include MS Office, Word, Excel, PowerPoint, Opera, SynXis, etc. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Requires good communication skills, both verbal and written. * Ability to be persuasive with telephone sales skills. * Understand hotel's selling strategies for guestrooms, spa and restaurants. * General knowledge of city and its attractions. * Must be available to work flexible work schedule to include, evenings, weekends and Holidays. * Talking and hearing occur continuously in the process of communicating with guests and team members.

The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. Location The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Strategic Intent To deliver exceptional, professional, nurturing and relaxing services to spa guests while being a productive and active team member of the Spa. Organizational Structure REPORTS TO: Spa Director Rate of pay - 31% commission General Duties and Responsibilities * Call in to confirm all appointments for which you are scheduled. Arrive at least 15 minutes prior to first appointment scheduled for the day. Be available within one hour during any shift you are scheduled for. * Greet guest with a smile, maintain eye contact and use guest's surname. * Ensure that the guest has a full understanding of the service and is comfortable prior to beginning treatment. Do not diagnosis physical ailments or give advice in regards to medical concerns. * Provide quality, safe, consistent and ethical massage to all guests. During the service, check with the guest regularly to assure guest's comfort and pressure of massage. Check with guest on room temperature, amount of light, music and any other aspects of the guest's experience that can be adjusted for their comfort. * Interact with guests and fellow team members in a friendly and service oriented manner. Offer each guest water at the end of their service. * Clean work areas when finished with treatment, keeping it clean and prepared for the next guest and staff member. Treatment rooms are always left in a clean presentable fashion. Complete assigned side work - this includes but is not limited to: separating linens, wiping down counters, cabinets, doors and oil bottles, refilling oil bottles, cleaning the hot cabbies, clean items used for treatments, etc. * Adjust table height for correct ergonomic working standards. * Participates in all required training, attends all monthly/quarterly staff meetings. * Check in with Spa Concierge/Front Desk Attendant when arriving and leaving the Spa. * At a minimum, abide by all National Board of Massage Certification regulations and guidelines. Some locations may have higher standards which massage therapists are required to comply with. * Some locations may require each massage therapist to perform at least (2) guest contact services per month and participate in marketing of the spa; offering chair massage and attending events. Experience and Requirements Must have the ability to communicate in English. Maintain a professional appearance and manner at all times. Can communicate well with guests. Identifies and resolves problems in a timely manner. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to establish and maintain effective working relationships with associates, customers and patrons. Local and/or State Certification or License is required. Minimum 200 hours massage education and 3 years professional experience preferred.

Viceroy Hotels Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. Location Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city's liveliest and artful locations. Overview The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence. Responsibilities * Inspect Room Attendant's work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained. * In the absence of the Housekeeping Manager or, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards. * Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked. * Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time. * Maintain key control. * Perform supply inventory. * Conduct daily line- up meetings in the absense of Housekeeping Manager. * Handle items for "Lost and Found" according to the standards. * Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings. * Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants, and Public Area Attendants carry a work assignment. * Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift. * Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards. * Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed. * Assist with training of Housekeeping staff. * May be required to clean rooms as business needs dictate. * Ensure completion of cleaning projects on a biannual basis. * Ensure overall guest satisfaction. Qualifications * High School diploma or equivalent required. College course work in related field helpful. * At least two to three years of progressive experience in a hotel or related field preferred. * Previous supervisory responsibility preferred. * Possess a positive attitude * Must be service oriented * Must be a team player and able to work with minimal supervision * Ability to provide clear direction, instruction and guidance to subordinates * Must be familiar with using computers and sending emails * Must be proficient in MS Word, MS Excel, and Outlook * The ability to exercise the personal discipline and extra diligence to assure that projects are completed on timely basis. * Ability to stand during entire shift. * Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks * Must be able to lift, push, and pull up to 25lbs. on a regular and continuing basis * Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity * Maintain a flexible schedule to meet the needs of the hotel. Willing and able to work that may include, evenings, nights, weekends, and holiday. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Perform other duties as requested by management.

Viceroy Hotels Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. Location Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city's liveliest and artful locations. Overview The Area Director of Finance is responsible for providing consistent leadership in the financial area of the hotels assigned to them by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels on internal control; ensuring compliance with all federal, state, and local regulations and Viceroy's Standard Operating Procedures; and safeguarding owners/investors assets. Responsibilities * Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of monthly financial statements for the property: cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds. * Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotels established guidelines. Monitors and controls Hotel's cash flow and operating forecast. * Creates annual budgets and monthly variance analysis. Investigates and critiques variances to budget or to prior year and offer practical improvement methodologies to management. * Ensure hotels' compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items. * Analyze financial data and operations in order to assist and advise management in maintaining the hotels' financial objectives. * Complies with Standard Accounting policies and procedures and internal controls for finance and accounting operations * Timely reviews and approval of all balance sheet accounts, including monthly bank reconciliation and general ledger account reconciliations. * Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records. * Successful completion of all internal and external financial audits, including coordination of work with CPA firms and delivering information requested by auditors on a timely basis. * Hire, train, supervise and develop staff, including coaching, counseling and discipline. * Maintain compliance with Highgate Hotels' standards and regulations to ensure safe and efficient operation of the hotel. * Directs or prepares all financial reports in accordance with Highgate Hotels' requirements, meeting various due dates and deadlines, i.e: * Weekly: A/R & A/P Aging, Flash Reports, Payroll Reports, Revenue Updates * Monthly: Financial Statements, Forecasting Key Statistics Report, Cash Flow * Annual: Budgets, 5-Year Plans, 5-Year Capital Plans * Timely interacts with Executive Committee members to assure that property operations are on track and under control at all times. * Monitor hotels' compliance in meeting required report deadlines and due dates and react accordingly. * Monitor the accurate production of the hotel daily operating report. * Executes other special projects and responsibilities as assigned. Qualifications * At least 5 or more years of Hospitality Finance/Accounting experience. * Prior Controller or Director of Finance experience, preferably at a premium-branded Hotel. * Expereince overseeing mutiple hotels at one time. * Excellent verbal and written communication skills. * Bachelor's degree required preferably in Finance or Accounting. * Must supervise 2 or more employees * Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all hotel-specific systems.

Viceroy Hotels Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. Location Hotel Zena is a bold new cultural hub celebrating female empowerment through provocative art, design, and exciting and relevant programming. Centrally located to the downtown business district, Dupont and Thomas circles, and the Convention Center - Hotel Zena welcomes those who have passion for being part of a bold new story. Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities * Greet and welcome all guests approaching the Front Desk in accordance with Viceroy Hotel standards. * Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. * Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. * Review Front Office log and Trace File daily. * Answer inquires from guests regarding restaurants, transportation, entertainment, etc. * Follow all cash handling and credit policies. * Be aware of all rates, packages and special promotions. * Be familiar with all in-house groups. * Be aware of closed out and restricted dates. * Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. * Be familiar with hospitality terminology. * Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a friendly, efficient and courteous manner. * Use proper two-way radio etiquette at all times when communicating with other employees. * Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. * Be able to complete a bucket check, room rate verification report, and housekeeping report. * Balance and prepare individual paperwork for closing of shift according to hotel standards. * Maintain and market promotions and guest programs, upsells. * Maintain a clean work area. * Assist guests with safe deposit boxes. Qualifications * College course work in related field helpful. * Experience in a hotel or a related field preferred. * High School diploma or equivalent required. * Computer experience required. * Customer Services experience preferred. * Flexible and long hours sometimes required, must have open availability. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Viceroy Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. * Comply with Viceroy Hotel Group Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

Viceroy Hotels Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. Location Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city's liveliest and artful locations. Overview The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. Responsibilities * Maintain a warm and friendly demeanor at all times. * Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees. * Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently. * Prepare beverages and cocktails according to the hotel's mixing and presentation standards. * Serve guests with all beverage requirements in a friendly, courteous and professional manner. * Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards. * Follow all state liquor laws. * Know hotel services and facilities. * Abide by all hotel policies and safety rules. * Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. * Respond to guests' problems, complaints and accidents. * Be familiar with all fire exit locations and fire extinguisher locations and know how to operate. * Ensure that the bar and service areas are kept clean and tidy during service. * Ensure overall guest satisfaction. Qualifications * High School diploma or equivalent and/or experience in hotel or a related field preferred. * Flexible and long hours sometimes required. * Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Viceroy Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Viceroy Hotel Group and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. Location The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Strategic Intent The Executive Director of Food & Beverage & Culinary is responsible for the successful operation and administration of all food and beverage related departments to include: all restaurants, bar/lounges, room service outlets, kitchen and banquets. General Duties and Responsibilities * Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. * Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. * Develops, reviews and manages the financial reports and statements to determine how Food and Beverage is performing against budget. * Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. * Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy. * Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees. * Focuses on maintaining profit margins without compromising guest or employee satisfaction. * Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. * Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.). Experience and Requirements * 5+ years direct related experience as a Food & Beverage Director in a luxury hotel setting is required. (Those with 8+ years of experience in progressively responsible F&B management roles will be considered). * Must have sound and detailed knowledge of all F&B outlet operations (Banquets, Fine Dining Restaurant, All Day Dining, Lounge, Culinary, Stewarding, etc.). * Bachelor's Degree in related field is required. * Must possess stellar knowledge and direct experience with Food & Beverage financials; inventories; P&L statements; payroll management; CAPEX planning. * Must possess superior food knowledge; prior experience with menu creation and planning, costing, and development of banquet menus are all required. * Prior experience with beverage program development including wine, liquor, beer selections; must have experience in creating specialty beverage menus. * Must have prior experience in development of training plans (preferably in an opening setting with mass training experience preferred); must be able to write and continuously review all F&B departmental SOP's and P&P's. * Prior experience leading a team of leaders is required; must be able to select and develop talent in order to produce and retain a results-driven, quality focused team of F&B leaders. * Prior experience on an Executive Committee is required. * HAACP & ServSafe certifications required. Must be able to obtain all applicable D.C. food and beverage handler's certifications. * Must be fluent in English with excellent communication and presentation skills. * Those with multi-lingual abilities will be preferred. * Must possess superior computer proficiency to include various property management systems, MICROS, Open Table, MS Office, HotSOS, etc. * Must be able to work a flexible schedule that will include early mornings, late nights, weekends and holidays. * Must be physically able to meet the demands of the position including: standing/walking for extended periods of time while working; lift/carry/push/pull (+/-) 25 lbs.

The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. Location The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Strategic Intent We are seeking an experienced Senior Accounting Manager to oversee the day-to-day accounting operations and Assist Senior Asst. Director of Finance to ensure compliance with financial regulations. This role will be responsible for managing accounts payable, maintaining accurate financial records, and supporting financial reporting and audits. The ideal candidate will have strong leadership skills, in-depth knowledge of GAAP, and experience in financial planning and analysis. Organizational Structure REPORTS TO: Assistant Director of Finance General Duties and Responsibilities * Daily accounting operations, including general ledger, accounts payable support accounts receivable and payroll as needed * Daily Bank reconciliation and sales and use tax reconciliation * Maintain accurate accounts payable, prepayments schedule and accruals accounting records. * Review purchase orders, invoices, Associate expense reports, check request and travel agency commission to ensure they are approved by appropriate outlet managers and they are in compliance with the hotel policy and contractual requirement. * Process invoices for payment and conduct weekly check run. * Responds to vendor and Associates inquiries regarding invoices, expenses, and check request and any discrepancy. * Reconcile vendors statement and AP Aging. * Familiar with the hotel expense general ledger code and ensure expenses are coded correctly in the general ledger account. * Maintain vendor files that requires ACH/WIRE payment and submit them for approval before setting up any ACH/WIRE. * Upload ACH/Wire transactions to the bank system (SUN Infor). * Conduct weekly/biweekly check run. * Prepare daily cash flow forecast, keep track of daily food cost and send reports to Food & Beverage Management. * Reconcile monthly prepayment GL and ensure balance sheet reflects a fair reflection of the assets and liabilities. * Work closely with the Senior Assistant Director of Finance, proving necessary support regarding month end. * Assist in the month end process, manage account payable accrual, post adjusting journal entries, allocate expenses to various departments and perform outstanding check reconciliation. * Review and upload credit card transactions to the back system (SUN Infor). * Maintain vendor W9 and prepare annual 1099s * Performs other related duties as assigned by management * Comply with attendance rules and be available to work on a regular basis. * Ensure timely and accurate month-end and year-end closings, reconciliations, and financial reporting Experience and Requirements * 2+ years of AP and Gener ledger experience, preferably hotel specific experience. * Must possess superior computer skills, with Excel and MS Office; those with on-property management systems experience will be favored. * Knowledgeable in hotel property management is a plus * Bachelor's Degree in Accounting/Finance is required. * Must have strong communication skills with fluency in English (verbal and written). * Must be a demonstrated team player with a commitment to delivering their best every day. * Must be able to work a flexible schedule to accommodate the business demands of a 24/7 operation. * Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. * Strong organizational skills with attention to detail.

Viceroy Hotels Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. Location Hotel Zena is a bold new cultural hub celebrating female empowerment through provocative art, design, and exciting and relevant programming. Centrally located to the downtown business district, Dupont and Thomas circles, and the Convention Center - Hotel Zena welcomes those who have passion for being part of a bold new story. Overview The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities * Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. * Motivate, coach, counsel and discipline all Guest Services personnel according to Viceroy Hotel Group S.O.P.'s. * Carry a cell phone at all times. * Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. * Develop employee morale and ensure training of Guest Services personnel. * Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc. * Attend daily and monthly Rooms Merchandizing meetings. * Participate in required M.O.D. program as scheduled * Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis * Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. * Ensure that no-show revenue is maximized through consistent and accurate billing. * Maintain Viceroy Hotel Group S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting. * Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Viceroy Hotel S.O.P.'s. * Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. * Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc. * Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. * Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use. * Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Viceroy Hotel Group S.O.P.'s. * Ensure implementation of all Viceroy Hotel Group policies and house rules. Understand hospitality terms. * Ensure sign off of all Service Standards by Position for Guest Services staff. * Assist in preparation of revenue and occupancy forecasting. * Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. * Must maintain constant communication with Housekeeping, Reservations, Sales and the Credit Manager. * Coordinate all aspects of the ongoing implementation of the Viceroy Hotel Group philosophy of service. * Ensure correct and accurate cash handling at the Front Desk. * Follow and enforce all Viceroy Hotel Group credit policies. * Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. * Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. * Establish and maintain key control system. * Ensure participation within department for monthly Viceroy Hotel team meeting. * Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores. * Monitor all V.I.P.'s, special guests and requests. * Maintain required pars of all front office and stationary supplies. * Review daily Front Office work and activity reports generated by Night Audit. * Review Front Office log book and Guest Request log on a daily basis. Qualifications * At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. * Supervisory experience required. * The ability to demonstrate exceptional Customer Service Skills. * Must be proficient in Windows and Microsoft Office. * Able to work long hours as sometimes required. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Participate in M.O.D. coverage as required. * Maintain regular attendance in compliance with Viceroy Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which include wearing nametags. * Comply with Viceroy Hotel Group Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to maintain confidentiality of information. * Perform other duties as requested by management.

Viceroy Hotels Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. Location Hotel Zena is a bold new cultural hub celebrating female empowerment through provocative art, design, and exciting and relevant programming. Centrally located to the downtown business district, Dupont and Thomas circles, and the Convention Center - Hotel Zena welcomes those who have passion for being part of a bold new story. Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities * Thoroughly clean guestrooms according to standards. * Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. * Remove all trash and dirty linen from guestrooms and hallways. * Keep all hallways, public areas and closets clean, neat and vacuumed * Restock housekeeping cleaning cart for next day's use. * Replenish chemical bottles. * Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. * Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. * Handle items for "Lost and Found" according to the standards. * Ensure overall guest satisfaction. Qualifications * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks * Ability to stand during entire shift. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Able to accommodate a flexible schedule that may include weekends and/or holidays

Viceroy Hotels Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. Location Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city's liveliest and artful locations. Overview The Sous Chef is responsible for ensuring that all meals coming from the kitchen are well prepared with regard to quality, consistency, eye appeal, taste and food cost. He/she is expected to provide training for all staff; meet corporate quality standards; and assist in establishing and enforcing food specifications, portion control, recipes and sanitation. The Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction. Responsibilities * Work with other F&B managers and keep them informed of F&B issues as they arise. * Oversee, supervise, and approve all preparations, quality, portions, specifications, and presentations of all food produced. This is to include all outlets including, room service and rooftop bars. * Staff and schedule for all areas of food production to ensure labor costs that are budget-driven while also meeting the expectations of service standards. * Working closely with the Director of F&B and the Executive Chef, the Sous Chef will direct and assist in the purchasing of all food and dry goods needed to operate to the standards of the hotel. * Responsible for purchasing quality, freshness and price effectiveness to meet guest expectations and budget guidelines. * Cleanliness of all related areas is of primary concern to this position. All coolers, floors, equipment, storerooms. * Teach and supervise food sanitation and handling practices to ensure compliance all applicable laws. * Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. * Coordinate and monitor all phases of Loss Prevention in kitchen areas. * Prepare and submit required reports in a timely manner. * Monitor quality of all food product and presentation. * Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans. * Oversee all aspects of the daily operation of the kitchen and food production areas; hot food from the main kitchen and bakery, and cold food from the pantry. * Make cooks aware of daily forecasts and customer counts so that they can be adequately prepared to serve both hot and cold food on time. * Respond to guest complaints in a timely manner. * Ensure compliance with SOP's in all outlets. * Ensure compliance with requisition procedures. * Conduct staff performance reviews in accordance with Viceroy Hotel Group standards. * Understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards. * Know and enforce all local health department sanitation laws. * Know how to compute daily food cost. * Work with the Director of F&B to create and implement menus. * Assess food portion size, visual appeal, taste and temperature of items served. * Check all stations at the end of every shift for proper food storage and sanitation. * Check food purchases for proper ordering, quality and price structure. * Oversee daily activities such as preparation for all food items, sanitation of the outlets, receiving daily inventories, log-on report and food cost report. * Prepare daily food production sheets. * Cut meat, poultry, seafood according to daily business Qualifications * At least 4 years of related progressive experience; or a culinary graduate with at least 2 years of progressive experience in a hotel or a related field. * Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. * Long hours sometimes required. * Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Participate in M.O.D. coverage as required. * Maintain regular attendance in compliance with Viceroy Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which include wearing nametags. * Comply with Viceroy Hotel Group Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to maintain confidentiality of information. * Perform other duties as requested by management. * Bilingual (English and Spanish preferred).

Job Description The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. Location The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Strategic Intent Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Organizational Structure REPORTS TO: Front Office Manager General Duties and Responsibilities Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Run audit reports/journals from the front office system, Point of Service and the computer. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Experience and Requirements Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system.

Job Description The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. Location The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Strategic Intent The Executive Director of Food & Beverage & Culinary is responsible for the successful operation and administration of all food and beverage related departments to include: all restaurants, bar/lounges, room service outlets, kitchen and banquets. General Duties and Responsibilities Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. Develops, reviews and manages the financial reports and statements to determine how Food and Beverage is performing against budget. Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy. Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees. Focuses on maintaining profit margins without compromising guest or employee satisfaction. Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.). Experience and Requirements 5+ years direct related experience as a Food & Beverage Director in a luxury hotel setting is required. (Those with 8+ years of experience in progressively responsible F&B management roles will be considered). Must have sound and detailed knowledge of all F&B outlet operations (Banquets, Fine Dining Restaurant, All Day Dining, Lounge, Culinary, Stewarding, etc.). Bachelor's Degree in related field is required. Must possess stellar knowledge and direct experience with Food & Beverage financials; inventories; P&L statements; payroll management; CAPEX planning. Must possess superior food knowledge; prior experience with menu creation and planning, costing, and development of banquet menus are all required. Prior experience with beverage program development including wine, liquor, beer selections; must have experience in creating specialty beverage menus. Must have prior experience in development of training plans (preferably in an opening setting with mass training experience preferred); must be able to write and continuously review all F&B departmental SOP's and P&P's. Prior experience leading a team of leaders is required; must be able to select and develop talent in order to produce and retain a results-driven, quality focused team of F&B leaders. Prior experience on an Executive Committee is required. HAACP & ServSafe certifications required. Must be able to obtain all applicable D.C. food and beverage handler's certifications. Must be fluent in English with excellent communication and presentation skills. Those with multi-lingual abilities will be preferred. Must possess superior computer proficiency to include various property management systems, MICROS, Open Table, MS Office, HotSOS, etc. Must be able to work a flexible schedule that will include early mornings, late nights, weekends and holidays. Must be physically able to meet the demands of the position including: standing/walking for extended periods of time while working; lift/carry/push/pull (+/-) 25 lbs.

Job Description The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. Location The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Strategic Intent We are seeking an experienced Senior Accounting Manager to oversee the day-to-day accounting operations and Assist Senior Asst. Director of Finance to ensure compliance with financial regulations. This role will be responsible for managing accounts payable, maintaining accurate financial records, and supporting financial reporting and audits. The ideal candidate will have strong leadership skills, in-depth knowledge of GAAP, and experience in financial planning and analysis. Organizational Structure REPORTS TO: Assistant Director of Finance General Duties and Responsibilities Daily accounting operations, including general ledger, accounts payable support accounts receivable and payroll as needed Daily Bank reconciliation and sales and use tax reconciliation Maintain accurate accounts payable, prepayments schedule and accruals accounting records. Review purchase orders, invoices, Associate expense reports, check request and travel agency commission to ensure they are approved by appropriate outlet managers and they are in compliance with the hotel policy and contractual requirement. Process invoices for payment and conduct weekly check run. Responds to vendor and Associates inquiries regarding invoices, expenses, and check request and any discrepancy. Reconcile vendors statement and AP Aging. Familiar with the hotel expense general ledger code and ensure expenses are coded correctly in the general ledger account. Maintain vendor files that requires ACH/WIRE payment and submit them for approval before setting up any ACH/WIRE. Upload ACH/Wire transactions to the bank system (SUN Infor). Conduct weekly/biweekly check run. Prepare daily cash flow forecast, keep track of daily food cost and send reports to Food & Beverage Management. Reconcile monthly prepayment GL and ensure balance sheet reflects a fair reflection of the assets and liabilities. Work closely with the Senior Assistant Director of Finance, proving necessary support regarding month end. Assist in the month end process, manage account payable accrual, post adjusting journal entries, allocate expenses to various departments and perform outstanding check reconciliation. Review and upload credit card transactions to the back system (SUN Infor). Maintain vendor W9 and prepare annual 1099s Performs other related duties as assigned by management Comply with attendance rules and be available to work on a regular basis. Ensure timely and accurate month-end and year-end closings, reconciliations, and financial reporting Experience and Requirements 2+ years of AP and Gener ledger experience, preferably hotel specific experience. Must possess superior computer skills, with Excel and MS Office; those with on-property management systems experience will be favored. Knowledgeable in hotel property management is a plus Bachelor's Degree in Accounting/Finance is required. Must have strong communication skills with fluency in English (verbal and written). Must be a demonstrated team player with a commitment to delivering their best every day. Must be able to work a flexible schedule to accommodate the business demands of a 24/7 operation. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Strong organizational skills with attention to detail.

Viceroy Hotels Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. Location Hotel Zena is a bold new cultural hub celebrating female empowerment through provocative art, design, and exciting and relevant programming. Centrally located to the downtown business district, Dupont and Thomas circles, and the Convention Center - Hotel Zena welcomes those who have passion for being part of a bold new story. Overview The Executive Chef is responsible for coordinating, supervising and directing all aspects of the hotel's food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction. Responsibilities * Work with other F&B managers and keep them informed of F&B issues as they arise. * Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. * Coordinate and monitor all phases of Loss Prevention in kitchen areas. * Prepare and submit required reports in a timely manner. * Monitor quality of all food product and presentation. * Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans. * Oversee all aspects of the daily operation of the kitchen and food production areas. * Respond to guest complaints in a timely manner. * Ensure compliance with SOP's in all outlets. * Ensure compliance with requisition procedures. * Conduct staff performance reviews in accordance with Viceroy Hotel standards. * Understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards. * Know and enforce all local health department sanitation laws. * Work with the Director of F&B to create and implement menus. * Design and implement employee cafeteria rotating menu and oversee cafeteria operations. * Coordinate, supervise and direct the Stewarding Department. * Compute daily food cost. * Develop proper training and direction of departmental assistants in compliance with company standards of quality, specifications, portion control, recipes, employee relations, sanitation, etc. * Understand daily forecasts and customer counts. * Coordinate all par stock levels. * Assess food portion size, visual appeal, taste and temperature of items served. * Direct and train all chefs to ensure adequate operation in all outlets. * Create menus for prospective clients. * Review and approve weekly payroll. * Check food purchases for proper ordering, quality and price structure. * Oversee daily activities such as preparation for all food items, receiving daily inventories, log-on report and food cost report. * Communicate to Engineering any physical maintenance problems. * Assist catering sales on all special menus and price structures. * Participate in required M.O.D. program as scheduled. Qualifications * A 2-year, 3-year or 4-year culinary degree and at least 5 years of progressive experience in a hotel or a related field. * Previous supervisor responsibility is required. * Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. * Long hours sometimes required. * Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Participate in M.O.D. coverage as required. * Maintain regular attendance in compliance with Viceroy Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which include wearing nametags. * Comply with Viceroy Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to maintain confidentiality of information. * Perform other duties as requested by management.

The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. Location The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Strategic Intent Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Organizational Structure REPORTS TO: Front Office Manager General Duties and Responsibilities * Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. * Run audit reports/journals from the front office system, Point of Service and the computer. * Make corrections and adjustments and handle all computer problems that might occur throughout the shift. * Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. * Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job related duties as assigned. Experience and Requirements Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system.