The Y Family Inc jobs in Melbourne, FL

Additional InformationFull-time; Advanced Engineer III; repairing locks, doors, and making carpet repairs in Convention and Meeting spaces Job Number25197171 Job CategoryEngineering & Facilities LocationOrlando World Center Marriott, 8701 World Center Drive, Orlando, Florida, United States, 32821VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent and vocational or technical background. Related Work Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting. At least 2 years of hotel engineering/maintenance experience. Supervisory Experience: No supervisory experience. License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal Chlorofluorocarbon (CFC) Certification Must meet applicable state and federal certification and/or licensing requirements. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Pay: $21.50 per hour At Great Wolf, the Lead Line Cook works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Lead Line Cook manages the operations of the kitchen in the absence of the Sous Chef, oversees preparation of food and inventory levels of the kitchen, and assists with training employees. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Report to the Sous Chef to help prepare and present all foods in the restaurants and banquets. Maintain and follow all department operating procedures; ensure completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets. Oversees the activities of the kitchen staff and monitors food production and presentation. Resolves operational issues. Manages the successful completion of daily prep, restocking of workstations, meal breaks, and end of shift cleaning duties, while maintaining a consistently positive operational flow. Maintain working rapport with all hotel staff for efficient operation and service to guests. Assist all restaurants (including quick service) during peak business levels. The lead line cook can be re-deployed as needed to support the operation. Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef. Monitor supply levels of food, paper goods and small wares. Oversee replenishment as necessary. Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements. Keeps supplies and food ready by inventorying stock; supports in stocking food & supply inventory; requisitioning supplies and foodstuffs; verifying receipt; storing; informs chef of any shortages in a timely manner. Maintain safe, secure and healthy work environment by cleaning work areas, food storage areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations. Maintain and follow all Ecosure or similar food safety and sanitation program standards. Direct Dishwashers to maintain appropriate levels of dishes and utensils; ensure that all dishware used in cooking is always clean and sanitary. Maintains correct cleaning schedules on all equipment; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Assist and support the operation at the request of the Sous Chef, Executive Chef or other property leadership. Prepare schedules for approval by the Executive Chef. Prepare and communicate closing reports and shift information to the F&B operations team; at the end of the shift check out with Sous Chef / Executive Chef. Basic Qualifications & Skills High School degree or equivalent. Three years of cook experience in a similar environment. Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment. Possess the ability to work with Point of Sale system and Kitchen Display System. Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Must be able to obtain local or state food handling permits and serv safe food handling certification as required. Successful completion of criminal background check and drug screen. Desired Qualifications & Traits Culinary education degree preferred. One year of experience in lead line cook, supervisor or leadership role Previous kitchen experience in hotel/resort industry. Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment. Proven teamwork. Projects professional image that inspires trust and confidence. Enthusiastic and positive energy. Physical Requirements Able to lift up to 40 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Able to work in hot/cold environments Able to work around continuous moderate noise levels Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Pay Rate: $#undefined#undefined#undefined /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay: $22 per hour A Security Supervisor is responsible assisting the Security Manager with day-to-day operations of the security department, performing supervisory duties, training of new security pack members, as well as protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property. Maintain a safe and secure environment for guests, visitors, and pack members Security Supervisor Duties: Assist Security Manager with daily paperwork review and follow up. Examples = DAR's, timecard review, incident reports from previous day. Complete inspections of security equipment for operational status, report or repair equipment not meeting operational standards. Foot patrol of the interior and perimeter of the lodge to observe and identify potential security and safety risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work. Maintain order in the lodge, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of lodge policy and civil laws as warranted for the security and safety of lodge guests, pack members, patrons and property. Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the manager on duty; report any alarms similarly. Complete daily reports and incident reports. Administer CPR and First Aid as needed Supervise shift operations and all investigations conducted on shift, follow up on all investigations until complete Promote a positive lodge guest experience Perform all supportive functions of a Security Officer Make recommendations and assist in decision making regarding staffing levels and disciplinary action of department pack members Maintain key issuance procedures using KeyWatcher System, Salto System, and contractor sign out procedures. Maintain the RedBeam System for company property issuance Maintain the operation of the security department in the absence of the Security Manager, this will include on call times when the Security Manager is on vacation. Perform other duties as assigned by the Security Manager Qualifications: High School diploma or equivalent experience Prior security, law enforcement, or military experience required; 3 or more years' experience preferred 1 year in a continuous supervisory position or equivalent 1 years' experience in the hospitality or tourism related field Computer experience and knowledge using programs such as outlook/outlook 365, MS office suite, and ability to learn payroll program, daily activity / incident report programs. Other: Must be available to work any shift Must be willing to work most weekends and some holidays Security Officers must be a minimum of 18 years of age, 21 years of age to be able to operate company owned or rented vehicles. High School Diploma Job Knowledge, Skill and Ability: Thorough knowledge of the floor plans and layout of the building, function rooms, and working knowledge of the City and surrounding area. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to listen effectively, speak, read and write English clearly to ascertain and document important information. Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Hearing and visual ability to observe and detect signs of emergency situations. Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Ability to follow written and or verbal instructions. Ability to climb stairs. Ability to perform duties within extreme temperature ranges. Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: 10 This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay: $21 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize profitability. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Ensures daily success of check-in standards and operational efficiencies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department Understands and participates in scheduling of staff, execution of labor management and forecasting Conducts daily stand up meetings with Guest Service pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of agents, providing real time feedback and coaching Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met Participates in recruitment and selection of talent for the guest service team Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participates with Guest Services leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs May also assist in supervising bell, valet and night audit and other roles as needed Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 1 year prior experience Rooms Division/Front Desk Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associate's degree or higher in hospitality or related field Experience with Opera or similar system Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Ability to lift 30lbs. Ability to stand/sit for long periods of time. Ability to bend, stretch and twist Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay: $80000 per year - $85000 per year At Great Wolf, the Restaurant Executive Chef is responsible for all operations of the kitchen(s): creates and updates menus to maximize profits and minimize loss, tests and develops recipes, monitors customer satisfaction, maintains inventory of kitchen supplies and food, and ensures that food and facilities meet all governmental regulations. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Manage and direct the preparation and presentation of all foods in all venues of the Lodge Maintain and follow all local Health Department food preparation codes and regulations Ensure all food preparation licenses and training (as required) is maintained by all pack members Hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in accordance with merchandising and productivity standards, cost controls and forecast needs Listen actively and communicate clearly while interacting with guests to promote food products and directing staff activities Analyze feedback from guests and pack members, make judgments and take action to implement suggestions for improvement Maintain working rapport with all hotel staff for efficient operation and service to guests Monitor staff performance, product quality and production flow; foster improvement where necessary Create and implement new menus and individual menu items for all outlets based on current food trends, regional demographics and in accordance with revenue and profitability goals Develop innovative menu selections for special banquet themes and parties in accordance with client budgetary considerations and expectations Confer with Director of Food and Beverage regarding new selections and changes Audit food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements Maintain controls and tracking of high value items (proteins such as steaks, bacon and sausage, etc.) Development, implementation, and monitoring of programs that assures a safe facility and work environment that is in compliance with all appropriate regulations-Food Safety, Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications Programs Assist the Food & Beverage Director in estimating annual food budget and controllable expenditures Basic Qualifications & Skills High School degree or equivalent 5+ years experience in restaurant kitchen(s) 1+ years experience in restaurant supervisory/leadership role responsible for financials, menu development, and personnel related matters Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Culinary education degree Previous Executive Chef experience Prior kitchen experience in hotel/resort industry Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Position Close Date: Pay Rate: $80000 per year - $85000 per year An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The CRM Activation Coordinator (Part-time) will play a vital role in integrated B2C lifecycle marketing for email, SMS and mobile app messaging across the Six Flags owned and managed properties. The successful candidate will help develop assets, templates, segments, and schedules to help influence customer conversion, retention, and guest loyalty and annual renewal. In this role you will collaborate with design, marketing, park operations, field and events teams, and product teams to coordinate and implement myriad marketing communication projects. The ideal candidate must have a passion for digital marketing, creative design,customer journey building, and experience in B2C marketing and business operations. Must have appreciation for and experience with basic AI tools and concepts. Experience with CRM, CDP, and ecommerce tools and concepts a plus. Must be able to self organize, analyze metrics of campaign performance to optimize program effectiveness and be willing to learn new tools and concepts. Must be fundamentally familiar with email, SMS, and mobile messaging compliance. Hourly Rate: $18 to $24 per hour Responsibilities: Coordinate, create, deploy and track emails, SMS text messages, and mobile app messaging for commercial marketing. Help coordinate planning, creation and execution of newsletters, survey invitations, triggers, SMS messages and journey building and execution and mobile pushes. Review campaign performance, including coordinating with Insights team, leveraging tools such as GA4 to understand the performance of campaigns. Develop and manage regular reporting of campaign delivery and effectiveness for all managed campaigns. Analyze data to make recommendations and course-corrections when needed. Help plan content components for emails for the long term, particularly to help develop dynamic and personalized emails tailored to the individual or household. Help with development of assets for various products, events, and programs messaged throughout the calendar year. Review inbox deliverability, email program health, and sender reputation using select tools such as Inbox Monster, Google & Yahoo Postmaster Tools, Microsoft SNDS, and the like to help maximize the effectiveness of our channels. Help plan, review, and fine-tune customer journeys, personas, and segments. Collaborate with Insights teams to leverage targets and data models to inform content in emails, mobile app, and SMS messaging. Qualifications: 3-5 years work-related experience Familiarity with Microsoft Office, email marketing tools such as Adobe Campaign, Campaign Monitor, or similar. Collaborate with CRM analysts for campaign success and ROI measurement. Ability and willingness to learn new platforms, technologies Proficiency in Adobe Photoshop, MS office suite, Adobe Campaign or similar email and/or SMS marketing technology is preferred

The Corporate Merchandise Product Developer is responsible for building the product strategy and delivering business results for their assigned category. Product innovation and co-branded collaborations are key to driving demand and expanding the market. Responsible for purchasing, product development, sourcing, testing, product approvals, quality, selection and maintenance of all products with assigned category. This role will drive individual park strategies based on business needs. Collaborate with Category Planning to develop and deliver products within defined margin and assortment plans. Collaborate with Park Merchandise Operations teams on visual merchandising strategies for developed product assortments. Utilize product development calendar to ensure timely deliveries. Must be flexible and able to multitask and prioritize in fast paced amusement park environment while interacting and communicating with representatives from all Six Flags Parks and the Six Flags corporate office. Travel to Parks and trade shows to observe trends, identify new strategies and product ideas. Responsibilities: Work collaboratively with Category Planning and Park Retail Operations to develop annual merchandising strategy and business plans for assigned categories for Six Flags Parks and review with business partners. Set direction and establish annual timeline. Partner with the park retail teams to drive the business and deliver a compelling guest experience. Drive innovation and take the lead in conceiving and developing new products. Champion the product development process from ideation through successful launch. Drive significant category growth through development and execution of category and segment strategies, new innovative products, new categories, and exclusive brands. Develop co-branded product opportunities, realize the benefits and strategic value of partnerships and vendor collaborations through the entire product lifecycle. Establish and maintain a thorough understanding of market trends and competitive products, leveraging findings to develop product strategy. Identify and drive opportunities to scale concepts and product initiatives across the enterprise. Build excellent relationships with vendors, cross-functional teams and park retail operations teams. Identify Customer Preferences and attend events, fairs, and exhibitions to remain up to date with market's trends. Drive innovation in the category through art development and strategic partnerships. Drive new product development within assigned categories to align with Category Planning Strategy, annual merchandising strategy and business plan for the category. Prepare product assortments for line reviews with business partners. Evaluate supplier options according to prices, quality etc. and determine the best choices, negotiate as required to achieve financial goals. Collaborate with corporate procurement as necessary. Ensure timely delivery of product initiatives. Reconcile any discrepancies between purchase order and invoice costs or any issues related to product quality or delivery timeliness. Ability to evaluate each vendors strengths and weaknesses to maximize vendor performance metrics. Create product assortments to align with Assortment Plans. Provide visual merchandise presentation guidance for developed product assortments. Process all custom licensed product approvals as required for all phases of approval. Ensure product quality and integrity are maintained. Build and maintain good working relationships with assigned third party licenses as it relates to the Licensor's global strategy and potential application to the Six Flags business. Qualifications:MINIMIUM REQUIREMENTS: Bachelor's degree in Fashion Merchandise, Business Administration, or Marketing or 2-3 years of related experience 3+ years of product development or buying experience Experience in theme parks is a plus Strong organizational and communication skills Travel required: 25% PREFERED REQUIREMENTS: Innovative thinking Ability to quickly identify emerging trends and their application to the business Passion for product quality and the desire to deliver an amazing guest experience Influence, getting others onboard with groundbreaking ideas Merchandise Storytelling Ability to create product designs that reflect the Park Experience and engage targeted guests

. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Answer guest inquiries regarding marketed offers and communications applying discretion while adhering to property goals and policies when determining appropriate corrective action Work in Island Passport, Hotel and/or Call Center as scheduled (must meet or exceed expectations for each position while in the role) Maintain integrity and accuracy of various databases in order to increase efficiency and success of guest contact Manage treatment and affective administration of returned mail Prepare ongoing analysis reports focusing on the system or program integrity Manage a series of guest correspondence initiatives Provide support for market analysis initiatives Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

As the Corporate Office Manager, you will be instrumental as our key support person providing administrative coordination and completion of day-to-day tasks. You will understand the art of organization and getting ahead of situations while balancing multiple requests regarding tasks, talent, and projects. This position delivers an unwavering attention to detail whether it is a day-to-day duty or the coordination of time sensitive materials. Manage our corporate office building maintenance needs, maintain files (digital and paper), allocate appropriate physical plant resources, manage schedules, support vendors, and support all team related activities. The Corporate Office Manager will administer all seating plans, gather research materials, and participate in project-related activities. We are looking for that excellent problem-solver who is passionate about keeping teams and projects organized. Responsibilities: Scheduling, coordinating and supervising vendors to service corporate office needs and direct relationship management with the property management team for maintenance needs. Assist with updating presentations for the team to include Board reports and strategy decks. Management of select corporate budgets and accounting-including but not limited to generating purchase orders, expense reports and travel logs, receiving and processing invoices, management of the HR and corporate office budget and reporting on the physical asset list. Note taking/meeting documentation. Develop and organize meeting notes and action items for all project meetings. Follow-up with participants on assignments and needed information or materials. Ordering of shared physical resources such as office supplies for common areas, supplies for the breakrooms, furniture, coordination of incoming and outgoing mail and shipments. General coordination of activities related to the function of the corporate office including but not limited to: landlord driven work, suite renovations and upgrades, entering and monitoring work orders for repairs, support of corporate office social activities, support of new hires, support of physical spaces after employees leave SFEC and other solution-based coordination relating to the operation of the Corporate Office. Send local announcements to the team, including updates on fire alarm testing, parking lot closures, flooding and other site-related notices. Manage mail distribution, including interoffice mail to other corporate offices, especially Sandusky. Operate A/V equipment and support A/V testing prior to major meetings or as requested. Ensure the conference center and other conference rooms are supplied with the necessary equipment for effective meetings Arrange and coordinate catering services as needed Ensure break rooms are consistently maintained, clean and fully stocked Assist with time management, company communication, coordinating schedules/meetings/functions. Supports the team with a can-do-spirit and desire to make the projects flow as efficiently as possible. Know every detail or know where to find the information about projects you are coordinating. Provides a positive, friendly demeanor when communicating with the office, external vendors, or park teams (answering phones, email, instant messaging). Qualifications:MINIMIUM REQUIREMENTS: Associate degree / vocational or technical school degree combined with 5-8 years of experience managing a corporate office environment. Ability to anticipate needs of leaders and other this role supports. Able to build presentations for strategy decks, utilizing forms, tables, and spreadsheets. Excellent communication, customer service, and organizational skills. Must be comfortable balancing a variety projects with competing time sensitivity. Must be a self-starter who is highly organized. Ability to manage information with a high degree of confidentiality. Must possess a valid Driver's License. Travel required: 5% PREFERED REQUIREMENTS: Bachelor's degree SUPERVISORY RESPONSIBILITIES: No Direct Reports PHYSICAL DEMANDS/WORK ENVIRONMENT: Office environment / no specific or unusual physical or environmental demands.

. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Assist in protecting the integrity of the Treasure Island and Prairie Island brands, keeping within the guidelines and standards policies Assist in the design, development and production of casino signage, direct mail pieces and miscellaneous internal and external communications for Treasure Island and Prairie Island Responsible for design, layout, typography, illustration and photography selection Perform day-to-day tasks to support the Brand Communications team with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs. * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Portfolio or examples of creative/design projects Preferred: Print production knowledge Project management knowledge Previous guest service experience Skills Required: Proficient in Adobe Creative Cloud applications including Photoshop, Illustrator, InDesign, Acrobat and Microsoft Office Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Preferred: Conception and proofreading skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must be able to reach and twist occasionally Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is preformed primarily in an administration building buy may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays High volume direct public contact Extensive computer use

. Pay Rate: $40.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform electrical duties to include, but not limited to adding circuits, panels, switches, transformers, lighting and outlets Set up for temporary power services for special events using generators and cabling Perform electrical duties for expansion and demolition Interpret technical drawings to determine the layout of electrical systems Diagnose and troubleshoot faulty wiring and equipment Operate and test generators, uninterruptable power systems and other backup systems Ensure compliance with National Electrical Code Keep up to date on upgrades to electrical equipment and implement the upgrades Document problems and prepare reports Order necessary supplies and equipment for projects and stock KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Completed a 4-year electrical apprenticeship program Current State of Minnesota Class A Journey-worker Electrician or Minnesota Class A Master Electrician license Detailed knowledge of current National Electrical Code In-depth knowledge of electrical principles, construction and wiring schematics Experience working with electric utilities Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong analytical skills Excellent people and communication skills Abilities Required: Ability to work fast and efficiently Ability to independently complete multiple tasks in a professional manner Ability to interact and communicate efficiently with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene PHYSICAL DEMANDS Must be able to walk and/or stand for long periods of time Must have a good sense of balance, and be able to bend and kneel Must be able to push, pull and grasp objects routinely Must be able to climb a ladder Must be able to independently lift 25+ pounds routinely Must have manual dexterity necessary to manipulate equipment Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed property-wide (inside and outdoors) and may include excessive noise, such as power tools, dust and fumes from paints, varnishes, stains and the like, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Occasional overtime may be required Must be willing to work all shifts, weekends and holidays

Pay Rate: $19.00 an hour with $2.00 an hour additional shift differential on Saturday and Sunday ESSENTIAL DUTIES AND RESPONSIBILITIES Inspect guest rooms and public spaces to ensure compliance with standards, verify room status and notify front desk of room availability and needs Clean and strip rooms, portion cleaning chemicals, remove dirty service items / trash from halls and rooms Turn in lost and found items Monitor rooms and corridors for security purposes Report room damages, out-of-order items and identify areas needing repair and generate maintenance work orders Assist other staff as needed, including cleaning hotel rooms KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 1-year guest room attendant or similar housekeeping experience Preferred Knowledge and Certification: Previous lead experience in a similar position Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills including answering radio calls Required Abilities: Ability to work fast and efficiently and complete multiple tasks under pressure while keeping good communication flow with other Hotel staff Ability to meet deadlines Ability to follow established dress code policies and practice good personal hygiene Ability to learn appropriate chemical usage / portions and proper equipment usage Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8+ hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 40 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in hotel rooms, bathrooms and laundry area, including exposure to heat and fumes such as cigarette smoke and cleaning chemicals; May require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals

. Pay Rate: $22.00 an hour with an additional $2.00 an hour shift differential for swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a neat and clean appearance for the entire property Empty outdoor trash cans and ashtrays Remove trash from parking lots and sidewalks Maintain and inspect interior and exterior of all buildings Maintain grounds including, but not limited to, mowing, sweeping, raking and laying sod Perform snow shoveling, plowing and removal Complete work orders in a timely manner Move office equipment and furniture as requested Maintain all tools and equipment Perform light carpentry and plumbing repairs Perform Event Center air wall and bleacher setup and maintenance KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: Previous experience in the safe use and operation of power and hand tools and the like Valid driver's license Previous experience in lawn maintenance, snow removal and the like Skills Required: Accurate and detail-oriented Organized and ability to adapt quickly to changing priorities Mechanical aptitude Abilities Required: Ability to work fast and efficiently Ability to independently complete multiple tasks in a professional manner Ability to troubleshoot, maintain and repair specialized equipment Ability to maintain high confidentiality Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene REQUIRED TRAINING Treasure Island guest service training Bloodborne Pathogens training Any position-related training as determined by department manager PHYSICAL DEMANDS Must be able to walk and/or stand for long periods of time Must have a good sense of balance, and be able to bend and kneel Must be able to push, pull and grasp objects regularly Must be able to climb a ladder Must be able to independently lift 25+ pounds routinely Must have manual dexterity necessary to manipulate tools and equipment Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT Work is performed throughout the entire property (inside and outdoors) and may include excessive noise, such as power tools, dust and fumes from paints, varnishes, stains and the like, flashing lights, frequent loud noises and cigarette smoke Required to work in extreme weather such as wet, damp, high wind, ice and snow Must be able to work in cramped, tight quarters Occasionally overtime may be required Must be willing to work a flexible schedule including all shifts, weekends and holidays

. Pay Rate: $34.00 an hour SUMMARY: Maintain all plumbing fixtures, equipment, water supply lines, sanitary lines and gas lines. Plan and perform new plumbing for remodel, expansions, renovations and all plumbing Preventive Maintenance Systems. Responsible for a high level of guest service as described in your departments guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES q Perform preventative maintenance of all plumbing fixture q Perform plumbing duties and inspections q Repair sinks, stools, faucets, drains, traps, sumps and filter systems q Plan and develop recommendations for renovations and expansions q Ensure adherence to Minnesota state codes q Estimate costs for projects and expansions q Responsible for inventory control and purchasing of plumbing equipment and supplies KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: q High School Diploma/GED or equivalent experience q State of Minnesota Journeyman's license q Valid Driver's License and clean driving record Preferred: q Any certificates or license pertaining to this role such as Master Plumber Skills Required: q Accurate and detail-oriented q Highly organized and ability to adapt quickly to changing priorities q Strong mechanical aptitude Abilities Required: q Ability to work independently

ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Represent Treasure Island Resort & Casino and Island Impact while interacting with guests at community and special events on and off property, including golf tournaments, fairs and local sporting events Work with Community Engagement Supervisor and Specialist to plan and execute Island Impact volunteer events for Treasure Island Team Members Assist Community Engagement Supervisor and Specialist with Treasure Island's digital in-kind donation program, including facilitating logistics related to delivery of donations Complete industry trend and opportunity research project and present to department leaders Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

ESSENTIAL DUTIES AND RESPONSIBILITIES Monthly reconcile Tribal Tax & prepare Tribal Tax Return. Monthly reconcile revenue versus expense for comps, coupons, point and inter-depart. Research credit card charge backs Reconcile monthly assigned general ledger balance sheet accounts. Review and submit travel agent commissions for payment. Run month end reports for revenue auditors to verify cover counts, discounts and charge sales and charge tips. Prepare journal entries Assist in quarterly inventory. Learn all procedures within the various audits as assigned Assist Assistant Controller Hospitality with updating policies and procedures as needed Assist Hospitality Revenue Audit with assigned audits. Complete projects for management as needed KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: 1-year Accounting Certificate plus 1-year equivalent experience. Hands on experience with computerized spreadsheets (preferably Excel) Preferred: 2-year degree in Business or Accounting Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Strong project management skills Excellent written, verbal and interpersonal communication skills Above average math skills Abilities Required: Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene Ability to remain focused for extended periods of time REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by department manager PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the administration building but may require going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally overtime may be required

. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end user support of hardware and software systems Maintain, review and update department documentation, problem and solution documentation and procedures and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting Conduct testing on systems and document results Collaborate with other IT staff and vendors to provide support Create, monitor and process user requests following established procedures Assist and mentor help desk staff and ensure help desk coverage Assist in troubleshooting spreadsheets, databases and other office productivity tools Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly Assist Network Team in supporting and maintaining of the network infrastructure Install and upgrade computer components and software, manage virtual servers and integrate automation processes Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless) Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization Manage Data Center, including power and environmental requirements Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

. Pay Rate: $30.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain, troubleshoot, and repair all HVAC systems Assist with HVAC system installations Perform routine preventive maintenance Maintain water treatment systems Troubleshoot and repair kitchen equipment and appliances Maintain accurate logs and maintenance records Monitor and adjust property wide temperature controls and set points KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: Two (2) years vocational HVAC training or five (5) years of equivalent on-the-job experience Valid HVAC and Refrigerant Certification Valid Driver's License and clean driving record Preferred: Class C Chief Boiler License Skills Required: Strong attention to detail and accuracy Highly organized with the ability to adapt to changing priorities Strong mechanical and electrical aptitude Preferred: Basic computer skills including Microsoft Office and familiarity with DX/DDC control systems Abilities Required: Ability to work efficiently and prioritize tasks in a fast-paced environment Ability to troubleshoot, maintain and repair specialized equipment Ability to maintain high confidentiality Ability to interact professionally with guests, and coworkers, and leadership Ability to follow established dress code policies and personal hygiene standards PHYSICAL DEMANDS Must be able to walk or stan for up to 8 hours Must have a good balance and be able to bend, kneel, and stoop as needed Must be able to occasionally push, pull, and grasp objects Must be able to climb a ladder Must have the ability to lift a minimum of 50 pounds independently on a routine basis Must be able to perform repetitive hand and wrist motions Must have good hand-eye coordination WORKING ENVIRONMENT Work is performed throughout the property both indoors and outdoors, and may include exposure to loud noise (power tools), dust, fumes (chemicals, paints, varnishes), flashing lights, and cigarette smoke Must be able to work in tight spaces and in all weather conditions Overtime may occasionally be required Must be willing to work a flexible schedule including nights, weekends, and holidays

The Technical Stage Staff (STAT) plays a crucial role in ensuring the smooth operation of entertainment productions by providing support to various team members and managing technical aspects during performances. Duties include working backstage in the various entertainment venues during rehearsals and performances as well as supporting the Entertainment Technical Team, Group Coordinator and certain members of the Entertainment Division's Management Team. Responsibilities Working backstage in the various entertainment venues during rehearsals and performances. Supporting the Entertainment Technical Team. Assisting the Group Coordinator and certain members of the Entertainment Division's Management Team. Qualifications 1-2 years' experience with the assembly and disassembly of stage equipment and props. Completion of high school or basic education equivalency required. Bachelors or Associates in Technical Theater, Sound, Lights, A/V preferred. Background in stage, technical theater and production (i.e. electrical, technical, light and sound preferred). Internal candidates must complete a minimum of one (1) full year with the Company in original position hired for. Required Skills Knowledge of technical disciplines: sound, lights and rigging. Ability to perform minor theatrical repair work (i.e. carpentry and painting). Familiarity with ship's operation in relationship to production. Keep up to date with advancements in the entertainment industry. Well versed in various software applications applicable to entertainment technology preferred. Preferred Skills Background in stage, technical theater and production (i.e. electrical, technical, light and sound preferred).