Customer Service Representative
Remote or Frederick, MD job
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. This is a remote position, but candidates must be within driving distance of the Frederick, MD Support Center, for meetings as needed.
Handling incoming calls from individual customers, retail stores, and affiliates with questions concerning accounts. In addition, agents will assist with web purchases and sales to our customers. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Superstar candidates will be able to:
Thoroughly understand and be able to navigate Microsoft programs.
Handle incoming calls from customers, affiliates and retail stores for questions on rental accounts, tuition, payoff quotes, rental credit, and any problems related to rental accounts.
Triage calls to determine where to direct the caller if the call is not a call center issue.
Work scheduled shifts as required to meet call center needs. Participate in overtime as warranted.
Maintain a friendly, professional, welcoming attitude toward the caller -- always remembering we are MAC ambassadors
Read, study and become totally familiar with any training and promotional materials.
Provide timely problem resolution for customers through research and/or assistance tickets requiring assistance from other supporting offices.
Practice and present suggestive selling to customers on every eligible call to promote sales and services.
About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
To join our band you'll need the following experience:
High school diploma or GED required.
Minimum two years' experience working in an office environment required.
Call Center or multi-phone line experience
Standout applicants will demonstrate:
Superior analytical skills geared towards identifying exceptions, errors and systemic failure.
Superior attention to detail and follow through.
Proficiency required in Microsoft Outlook and Word.
Intermediate understanding of Excel.
Mathematical aptitude required.
Superior written and verbal communication skills.
Excellent phone and customer service skills.
Superior organizational skills.
Superior deductive reasoning and analytical skills.
Vigilant with regard to the early recognition of system problems.
Thorough testing and troubleshooting skills.
Reliable attendance is required.
Willingness to work seasonal overtime as required.
Excellent time management and multi-tasking skills.
Ability to maintain standards of conduct expected in a professional environment
Ability to self-direct and consistently work in an independent environment when working remotely.
Why Music & Arts? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Pay Rate: $16.50/hr plus commission depending on location, background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************
Music Teacher Store 2905
Columbus, OH job
At Music & Arts, we provide the tools and support for you to focus on what matters most: teaching and inspiring students. With robust benefits, a commitment to innovation, and opportunities to grow your career, you'll find a rewarding and impactful role here. We are looking for educators who are not only skilled musicians but also dedicated to empowering learners.
We believe that private lessons are the building blocks to a lifelong relationship with music. Our strong commitment to music education is fundamental to our business, and we work hard to find instructors who are experts in their instrument. We take care of all the administrative work so you can do what you do best: inspire learning and creating the next generation of musicians!
What You'll Do:
As a Music Teacher, you will create an engaging, supportive, and safe learning environment where students thrive. You will:
Teach music lessons to students of varying ages and skill levels.
Build positive relationships with students and parents through regular communication, goal-setting, and progress updates.
Partner with store teams to schedule lessons and encourage student retention.
Share your musical expertise to inspire students and foster their growth.
Minimum Requirements:
Bachelor's Degree in Music Education, Music Performance, or equivalent experience.
2 years of music teaching experience.
Preferred Qualifications:
Advanced degrees (Master's or Doctoral) in Music.
Professional teaching memberships or certifications.
8+ years of teaching experience, especially with multiple instruments (banjo, baritone, bass clarinet, bass guitar, bassoon, cello, clarinet, flute, French horn, guitar, mandolin, oboe, percussion, piano, piccolo, saxophone, string bass, trombone, trumpet, tuba, ukulele, viola, violin, and voice).
About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Why Music & Arts? Here's just some of the rewards:
Pay Rate: $12.00/hr Non-Teaching Rate + $10-20/hr Teaching Rate depending on background and experience.
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Additional Information:
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to ***************************
Customer Service Manager
Toledo, OH job
Company: Jones-Hamilton Co.
Customer Service Manager
Are you a customer service leader who thrives on developing people, optimizing processes, and delivering exceptional client experiences? If you're passionate about strategic service delivery and leading high-performing teams, we want to hear from you.
We are seeking an experienced Customer Service Manager to oversee and support a team of Customer Service Representatives (CSRs) while driving operational efficiency and service excellence. This role is ideal for a results-oriented professional with a strong B2B background who can align service operations with business objectives and create positive, lasting customer relationships.
Key Responsibilities
Lead, supervise, and support daily activities of the Customer Service team.
Provide coaching, mentoring, and development opportunities to drive team growth and performance.
Set clear performance expectations and foster a culture of accountability, collaboration, and continuous improvement.
Facilitate regular team meetings to align on goals, address challenges, and share service strategies.
Resolve escalated customer issues with professionalism and efficiency.
Maintain strong relationships with key B2B clients and ensure service levels meet contractual obligations.
Oversee order processing, account management, and client communications to ensure a seamless customer experience.
Standardize and improve customer service workflows and documentation practices.
Collaborate with Sales, Logistics, and Finance teams to ensure alignment across functions and consistent customer outcomes.
Analyze reports and service metrics to identify trends, opportunities for upselling, and areas for process improvement.
Develop and implement service strategies that support broader business objectives.
Drive initiatives to enhance customer satisfaction, reduce response times, and improve overall team performance.
Perform other duties as assigned to support department and company goals.
Qualifications
Bachelor's degree in Business Administration, Communications, Supply Chain Management, or a related field.
10+ years of progressive customer service or client relations experience, with at least 3-5 years in a leadership or supervisory role.
Experience managing CSR leads and multi-tiered customer service teams.
Proven ability to manage B2B client relationships, preferably in manufacturing, logistics, or distribution environments.
Strong leadership skills with demonstrated success in coaching and developing teams.
Proficiency in CRM platforms and advanced data tools such as Excel, Power BI, or similar reporting software.
Strong communication, problem-solving, and interpersonal skills.
Experience with order management, sales reporting, and CRM analytics.
Certifications such as Six Sigma, PMP, or Customer Experience Management are a plus.
Must pass drug screening, complete a background check, and be legally eligible to work in the United States.
Working Conditions & Physical Requirements
Regular business hours, Monday through Friday, with occasional flexibility required based on business needs.
Primarily sedentary work involving extended periods at a desk and frequent computer use.
Regular interaction with internal teams and external clients through phone, email, and meetings.
Manual dexterity required for typing, filing, and operating standard office equipment.
Strong visual and auditory skills needed for reviewing documents, data analysis, and virtual/in-person communication.
Benefits
Company ownership through Employee Stock Ownership Plan (ESOP)
401(k)
Discretionary bonus and yearly salary increase
Holiday, Vacation, and Sick pay
Medical, Dental, and Vision Insurance
Education and Employee Assistance Programs
Life Insurance
Short- and Long-term Disability
Wellness Program including Fitness Facility Reimbursement
At the heart of this role is a commitment to customer satisfaction, operational excellence, and team leadership. If you're driven by impact and ready to lead a dynamic team in a growing organization, apply today!
This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated in this description.
This advertisement does not constitute an employment agreement between Jones-Hamilton Co. and the employee and is subject to change by Jones-Hamilton Co. as the needs of the organization and/or the requirements of the function change.
Pay is commensurate with experience and education. Jones-Hamilton Co. is an equal opportunity employer and will not discriminate based on an employee's race, color, gender, sexual orientation, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any other classification protected by law.
#ZR
Senior Quality Assurance Engineer
Remote or Phoenix, AZ job
Title: Senior Quality Assurance Engineer
Location: Phoenix, AZ (85034) or Remote for candidates in AL, AZ, CO, CT, DE, FL, GA, ID, IL, IN, KS, KY, LA, MD, MA, MI, MN, MO, NV, NJ, NY, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, DC, WI
Employment Type: 12+ month W2 Contract (no C2C or sponsorship)
Job Description
Talent Groups is hiring Senior Quality Assurance Engineers for a long term project supporting large scale, high volume enterprise systems. This role is fully remote within approved hub locations and requires strong experience in manual and automated testing, functional test frameworks, and API testing. Ideal candidates bring strong QA fundamentals, hands on automation experience, and the ability to thrive in a collaborative Agile environment.
Responsibilities
• Ensure product features are reliable, defect free, and aligned with business requirements
• Design, document, and execute test plans for component, integration, and user acceptance testing
• Perform manual Smoke, Sanity, and Regression testing
• Build and maintain automated test scripts using Selenium or Playwright
• Design and maintain functional test frameworks
• Build, execute, and analyze load test scripts
• Conduct API testing and validation
• Collaborate with developers and business teams to refine requirements and identify gaps
• Participate in Agile Scrum ceremonies and support continuous improvement
• Track and report test metrics including coverage and confidence levels
• Identify, log, troubleshoot, and verify defect fixes
• Provide mentorship and support to junior QA engineers
Required Qualifications
• Five or more years of experience in software QA using both white box and black box methods
• Three or more years of experience in test automation and database testing
• Ability to write and execute SQL queries
• Strong understanding of SDLC, architecture concepts, and software development frameworks
• Experience with Microsoft Visual Studio Team System and Azure DevOps
• Ability to manage multiple projects in a fast paced Agile environment
• Strong communication, analytical, and organizational skills
• Demonstrated ability to lead, mentor, and collaborate with technical teams
Preferred Qualifications
• Experience with performance testing and load testing tools
• Familiarity with CI and CD pipelines and DevOps practices
• Knowledge of AWS or Azure
Note
Talent Groups appreciates all applicants; however, only candidates selected for interviews will be contacted.
Talent Groups is an Equal Opportunity Employer.
Artistic Operations Coordinator, part-time
Remote or Washington, DC job
Part time; weekly hours range from ten (10) hours most weeks to 40 hours during six (6) production weeks
“Exquisite in every way” (
Gramophone
), The Thirteen is a professional choir and orchestra based in metropolitan Washington, D.C. with a mission to inspire the soul to sing, move the heart to empathy, and build community, all through groundbreaking musical performance.
Responsibilities:
· Rehearsal and Concert Production
o Serve as production manager for The Thirteen, including venue liaison, stagecraft and instrument rental, venue setup and strike, and stage management.
o First in and last out at all rehearsals and concerts; set up stands, podiums, risers as necessary; coordinate rehearsal schedule and breaks; lead venue re-set
o Manage stagecraft deliveries; coordinate A/V needs at performance venues; arrange stagecraft labor as necessary
o Lead in coordinating other production requirements as needed, e.g. lighting, projection, subtitles, props, etc.
o Supervise video livestream setup and strike; coordinate between video contractors and staff
o Serve as point of contact between production contractors and The Thirteen
o Coordinate delivery of digital assets
o Serve as homestay and travel reimbursement coordinator
o Coordinate rehearsal schedules with staff and venues, communicate production information to musicians
o Facilitate musician contracting.
· Other duties as assigned.
Candidate Profile:
· Exceptional attention to detail, organization, and time management; strong project management skills
· Adaptability, an entrepreneurial spirit, and excitement at the challenge of working with a small team in a growing arts organization; support of The Thirteen's mission and values
· Able to lift up to 50 pounds (risers, podiums, etc.)
· Flexibility to regularly work outside regular office hours for concerts/events, with reliable access to a vehicle for transportation needs and to transport production materials. Available for attendance at all The Thirteen rehearsals and concerts
· Able to perform work remotely outside of concert weeks; available for in-person work one day per week; during concert weeks, be present at all rehearsals and performances.
· Residence near, and travel within the metropolitan Washington, D.C. area. Residence in Washington, D.C. preferred.
Education and Experience:
· Education: this position requires excellent critical thinking and organization skills; a bachelor's degree or background in the performing arts is a plus.
· Experience: 2+ years experience in performing arts production management preferred; experience in performance logistics, stage management, or as a stagehand is required.
· Ability to read music is a plus.
Compensation:
· $20,000-22,500, comprising approximately 660 hours of work over the course of a season (September - June).
· This is a part-time role, affording significant flexibility with regard to schedule. Outside of rehearsal/performance weeks, the candidate can expect an average of 10 hours of work per week, including attendance at our weekly staff day in person. The Thirteen produces six programs each season, each spanning one week. During those weeks, the candidate can expect an average of 40 hours of work. This is a salaried position, with compensation averaged over each pay period.
· 4 weeks vacation per year, most of which is expected to be taken in the summer.
· 10 paid holidays per year; generous sick leave and family leave.
· Professional Exepenses stipend
Application:
Applications will be reviewed on a rolling basis as they are received. For best consideration, please apply before December 15. To apply, please send the below materials to *************************.
1.) Letter of Interest
2.) Resume demonstrating experience in a production/performance environment.
3.) Three professional references.
Associate Digital Managing Editor
Remote or Malvern, PA job
Location: Hybrid in East Windsor, NJ or Malvern, PA (3 days in-office/2 days work-from-home) or remote based on proximity to our office locations
Full-Time
Direct Reports: 1
Salary: Commensurate with experience
Comprehensive benefits (medical, dental, vision, 401k w/ company match)
HMP is a leading healthcare event and education company, with a dominant position in several therapeutic areas including Oncology, Psychiatry & Behavioral Health, Cardiovascular, Wound Care and Public Safety. With a mission to improve patient care, we deliver information and education to healthcare professionals through 400+ global, regional, and local events and reach over 4 million users monthly through digital networks and social channels.
We are seeking a talented and enthusiastic individual to join our team as an Associate Digital Managing Editor for Oncology Learning Network. In this role, you will focus on the development and delivery of educational multimedia content for oncology healthcare professionals.
Our brands offer daily news updates across various specialties, including expert-driven podcasts, videos, and interviews; debates and roundtables with key opinion leaders; exclusive multimedia coverage of live meetings in individualized newsrooms; and more.
The ideal candidate will embrace taking the initiative to work with key opinion leaders (physicians and advanced practitioners) to produce engaging content for our audience.
Responsibilities:
Monitor industry trends to identify topics of interest to the publication's audience
Manage content development and production schedules, developing original written and multimedia content, assigning topics, and tracking deadlines
Manage content promotion calendar, building and scheduling regular e-newsletters and social media posts
Facilitate and maintain relationships and communications with key experts and partner organizations to develop content in relevant topic areas
Regularly publish content to the website via our content management system
Attend and cover industry conferences both in-person and virtual, identifying important data releases and formulating a coverage plan
Film videos with key opinion leaders (physicians) using camera equipment for in-person recordings and Zoom for virtual recordings
Work with the digital operations team to manage monthly requirements for sponsored campaigns and ensure fulfillment of program goals
Lead initiatives to increase brand awareness and improve audience engagements and reach
Requirements:
Minimum of a 4-year college degree in a related field (Journalism, English, Biomedical Science, etc)
3 to 4 years of experience working in medical publishing or a related field (required)
Strong writing, proofreading, and editing skills
Proficient with clinical content (required)
Familiarity with AMA style or similar style guides
Strong understanding of digital content strategies
Strong working knowledge of our digital platforms
Proficient in multimedia content developing and editing
Knowledge of Microsoft Office
Knowledge of HTML (preferred)
Must be able to handle multiple projects at the same time with tight deadlines
Strong organizational skills
Good interpersonal and diplomacy skills
Travel by air, as directed by management
Verifiable and consistent work history
Please follow HMP Global on LinkedIn for news and updates.
Print Operator
Cleveland, OH job
4walls is an industry leader in the design, sales, manufacturing, and marketing of commercial wallcovering products. Established in 1998, the company is headquartered in Cleveland, Ohio, and is known for its innovative wall décor products and trend-setting color palettes. With a focus on creativity and technical expertise, 4walls provides high-quality, custom interior graphic solutions. The workplace fosters a casual yet productive environment, located in a historic warehouse with picturesque views of Lake Erie. Our offerings include murals, peel-and-stick products, art on canvas, and a variety of custom wallpaper options.
Role Description
The Print Operator is an on-site, full-time role based in Cleveland, OH. Responsibilities include operating and maintaining printing equipment, monitoring print production processes, and ensuring high-quality output. Day-to-day tasks involve handling bindery processes, troubleshooting printer issues, and adhering to quality control standards. The Print Operator will also collaborate with team members to ensure efficient production workflows and meet project deadlines.
Qualifications
Experience with Print Production, Printing, and related processes
Skills in operating Bindery equipment and performing related tasks
Proficiency in Printer Support and troubleshooting for a variety of equipment
Strong attention to detail and prior experience with Quality Control procedures
Ability to work effectively in an on-site, team-oriented environment
Good organizational and time management skills
High school diploma or equivalent; additional technical training is a plus
Plant Human Resources Manager
Ohio job
This position partners with the plant leadership team to understand and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning. This role will oversee the training and development of the production personnel as well as employee relations.
Responsibilities
Monitor and report out on key indicators; develop action plans to correct unfavorable metrics and report out on progress during management review meetings.
Responsible for the planning and coordination of contract labor services such as: managing staffing needs relating to turnover and absenteeism, execute on labor standard requirements, and initiating temp conversions.
Oversees employee disciplinary meetings, terminations, and investigations.
Accurately maintain employee records within the HRIS system and employee personnel files.
Create communications to employees on various topics such as: policy/procedure changes, benefit information, operational announcements, training opportunities, job openings, plant activities, employee relations, etc. suggestions, and program communications/updates to functional managers and plant leadership.
Qualifications
Bachelors Degree in Human Resources Management or related field preferred
Professional Human Resources (PHR) certification or SHRM CP preferred
5+ years in human resource management, preferably in an automotive manufacturing facility
Foster and maintain a team-oriented working environment that allows for individual differences and provides for individual growth.
Ability to read and interpret documents such as safety rules, policies and procedure manuals and operating instructions.
Advanced level in MS Office Suite (Outlook, Excel, Word, PowerPoint)
Excellent communication skills - both written & oral
Excellent organizational skills
High level of attention to detail, ability to multitask
Experience with ATS- Jobvite preferred
Knowledge of HRIS functionality - Ceridian background preferred
Knowledge of state/federal employment laws
Additional Information
Targeted Pay Range: $110K-$130K
Expectations: Full-Time Onsite Role
Safety Manager
Cincinnati, OH job
A growing leader in the construction and utility services sector is seeking a Health, Safety, and Environment Manager (HSE) to join its expanding team. This role offers the opportunity to lead health, safety, and environmental (HSE) initiatives across a dynamic, multi-site operation. The Safety Manager will serve as the authority on all matters of worker safety, regulatory compliance, and risk mitigation, with the authority to stop work when imminent danger to workers, the public, or the environment is identified.
Key Responsibilities:
Lead the administration and management of a comprehensive HSE training and compliance program.
Promote a positive safety culture, championing an “Incident-Free” work environment.
Coordinate HSE activities and compliance with client requirements and regulatory agencies.
Conduct periodic HSE site assessments and audits.
Manage annual training programs, including OSHA, confined space, trenching and excavation, first aid/CPR, and DOT compliance.
Facilitate employee orientations, safety committee meetings, and ongoing HSE education programs.
Investigate incidents and ensure structured case management practices are followed.
Maintain employee training records and OSHA documentation and generate regular safety performance reports.
Advise leadership on potential hazards, near misses, and recommended corrective actions.
Support project sites across multiple states with travel as required (approximately 50% travel, primarily to the Columbus, OH region).
Required Qualifications:
5-10 years of experience as a Health, Safety and Environment (HSE) Manager in the construction or industrial sectors.
2-3 years of experience as an HSE Trainer, ideally within industrial construction.
At least 3 years of experience with underground utility construction safety.
Strong working knowledge of OSHA 29 CFR 1910 / 1926, EPA, DOT regulations, and other applicable standards.
Experience conducting safety training and maintaining compliance documentation.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and database management.
Ability to work in varying industrial environments (indoor/outdoor, limited access areas, rough terrain).
Willingness to work overtime or occasional weekends as needed.
Preferred Qualifications:
CHST (Construction Health and Safety Technician) certification.
Associate's degree in Occupational Safety and Health.
OSHA 500 Trainer Certification.
Additional training/experience in trenching, excavation, confined space, traffic control, and DOT compliance.
Video Editor
Fairlawn, OH job
Babcox Media Inc. (**************** an Akron, Ohio-based B2B print, digital and video media company with concentration in the automotive aftermarket, powersports, performance, collision, commercial fleet, transmission, engine building and tire industries, is seeking a full time Video Editor
.
Babcox Media owns and operates more than a dozen market-leading media brands including but not limited to Tire Review, BodyShop Business, Shop Owner, Fleet Equipment, and Motorcycle & Powersports news.
The Video Editor will support the video department by managing and assisting in video production, shoot planning and execution, editing, assembling, formatting and distribution of recorded video footage that matches our customer's vision. This position brings sight and sound together to tell a cohesive story.
Duties/Responsibilities include:
Manage production of in-house video features, including:
Custom video direction
Video editorial/content planning
Misc. video production responsibilities as assigned
Setup and teardown of cameras, microphones and props.
Aiding in the direction of talent.
Organization and cleanup of equipment and studio space.
Editing captured audio and video into online features.
Acquisition of photos, videos, and other images for features.
Export and distribution of final video files.
Assists with SEO and Social Media program for various publications.
Performs other duties as requested.
Manages custom and brand series projects; MPN, Tire Review, Coats.
Coordinates/Directs productions in the field.
Coordinates with Freelancers on a project by project basis.
Skills/Qualifications:
Bachelor's degree in media/film production or similar preferred;
At a minimum, 3 - 4 years of experience in video post-production;
Strong technical experience with Adobe Creative Cloud Suite (Premiere Pro and Photoshop are required. Experience with After Effects and Illustrator is preferred);
Demonstrable video editing ability, with exceptional accuracy and thoroughness, timing, pacing and composition;
Audio production experience preferred;
Trade/industry writing experience preferred;
Experience with video distribution services (YouTube, Vimeo, etc.), specifically the administration of accounts on such services;
Experience with social media websites (Facebook, Twitter, LinkedIn, etc.), specifically creating content for posting to social sites;
WordPress experience a plus;
Ability to learn industry demographics and adapt to any changes;
Good interpersonal skills;
Proven creative skills;
Excellent communication skills;
Ability to work closely within a team environment;
Strong organizational skills;
Strong problem-solving skills;
Strong time management skills;
Computer proficient: Microsoft Word, Excel, Outlook, and Mac OS X. Microsoft Lists a plus.
This is a full time salaried exempt position. No phone calls please.
Please note: Babcox Media does not provide relocation assistance, nor does the company sponsor international candidates.
Remote + Travel - SAP BRIM Analyst
Remote or Lubbock, TX job
Job Title: SAP BRIM Consultant
Job Type: Remote + Travel - (1 week in a week or 1 week quarterly)
Duration: 24+ Months Contract
Seeking a senior SAP BRIM Analyst with strong functional expertise (FICA, AR/AP, Billing, Invoicing). Role focuses on business processes, requirements, Agile delivery, and cross-team collaboration. No deep configuration required.
Core Responsibilities
• Functional analysis across BRIM (FICA, Convergent Invoicing, AR/AP, Billing).
• Gather business requirements and create functional documents.
• Support financial processes, billing cycles, and invoicing.
• Write user stories and support Agile sprint activities (Jira).
• Coordinate with technical/configuration teams.
• Support SIT/UAT and production issue resolution.
• Participate in quarterly onsite planning with leadership.
Required Experience
• 8-10 years SAP Functional Analyst experience.
• Strong SAP BRIM process knowledge - FICA and Convergent Invoicing are a must!
• Business process & BA skills (requirements, documentation).
• Agile & Jira experience.
• Heavy functional knowledge; not configuration-focused.
Preferred
• SAP BRIM Certification.
• Convergent Mediation experience.
• Airline industry experience.
Java Software Engineer
Remote or Denver, CO job
The position is 100% remote. The software team is based in Colorado and seeks to hire Colorado-based engineers so they can meet up for team-building events a few times a year.
3-month Contract to Hire, client is currently unable to offer sponsorship. Please, no C2C.
We are seeking a Mid-Level Full Stack Software Engineer with strong expertise in backend Java and Spring Boot development. This engineer will contribute to designing, building, enhancing, and maintaining internal applications and services.
This role operates entirely on-premise (no cloud environment), and works closely with cross-functional technical teams to deliver secure, reliable, and scalable software solutions. Experience with CI/CD pipelines is a strong plus but not a requirement.
Responsibilities
Back-End Development
Design, develop, and maintain backend services using Java, Spring Boot, and related frameworks.
Implement RESTful APIs, integrations, and data processing logic.
Optimize application performance, reliability, and scalability.
Write clean, maintainable, well-documented code aligned with internal standards.
Full Stack Contributions
Support and maintain front-end components (React, Angular, or similar), including UI enhancements and bug fixes.
Collaborate with UI/UX designers to support modern, user-friendly interfaces.
Systems & Collaboration
Operate within an on-prem environment (no cloud deployment).
Work closely with product owners, business analysts, QA engineers, and other developers throughout the SDLC.
Participate in code reviews, requirement discussions, and architectural design sessions.
Assist in troubleshooting, debugging, and resolving production issues.
DevOps (Nice to Have)
Contribute to or utilize CI/CD pipelines for automated builds, testing, and deployments.
Work with tools such as Jenkins, GitLab CI, Bamboo, or similar on-prem pipeline tools (optional).
Required Qualifications
Bachelor's degree in Computer Science, Engineering, or related technical field (or equivalent experience).
3-5 years of professional software engineering experience.
Strong proficiency with:
Java
Spring Boot / Spring Framework
REST API development
Experience with relational databases (PostgreSQL, Oracle, MySQL, etc.).
Solid understanding of source-control systems (Git preferred).
Ability to work in on-premise environments with traditional deployment models.
Strong analytical, problem-solving, and communication skills.
Preferred / Nice-to-Have
Experience with CI/CD pipelines (Jenkins, GitLab, Bamboo, TeamCity, etc.).
Basic front-end experience (React, Angular, Vue, or vanilla JavaScript).
Experience working within regulated or highly secure software environments.
Familiarity with message queues, integration patterns, or on-prem enterprise systems.
District Manager
Columbus, OH job
We are seeking experienced and innovative leaders to support our growing markets in the retail space. Our District Managers are responsible for overseeing operations of assigned stores and are accountable for overall operations, staffing and merchandising of retail stores. The District Manager is the immediate supervisor of the store managers and work closely with them to ensure that each store is achieving maximum profitability through execution of short- and long-term strategies. Responsible for providing leadership, executing corporate directives and developing strategies to maximize people development.
JOB RESPONSIBILITIES:
· Oversee the overall operations and sales performance of multiple retail locations within assigned area.
· Provide leadership and strategic direction to each retail store team to create an environment that ensures guest satisfaction, maximum productivity, profitability and sales results.
· Responsible for conducting store visits focused on people, customer service, store contribution, and adherence to loss prevention initiatives.
· Manage all appropriate merchandising programs in an accurate and timely manner while adhering to company established standards of store presentation.
· Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment.
· Ensure stores have proper inventory levels to support sales growth and to meet local market demand.
· Complete store visit reports per an established visitation cycle ensuring time for efficient and effective store visits and follow up as needed.
· Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results.
· Ensure accurate and timely completion of all required physical inventories and related Loss Prevention assignments/requirements.
· Responsible for seeking out and participating in community events that resonate with our consumers, i.e. fairs, events, conferences, expos, and other public gatherings, in order to promote the organization's mission and initiatives.
· Additional duties as assigned.
PHYSICAL ASPECTS/WORK ENVIRONMENT:
· Must be able to stand or walk for up to eight hours a day.
· Frequent reaching and bending and twisting - below waist and above shoulders.
· Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
· Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
· Ability to climb ladders, reach and bend.
· Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas.
· Use of a computer up to 60 % of the time throughout the day.
· Frequent travel throughout assigned market; Ability to travel up to 75%.
* Reasonable accommodations may be made to enable individuals to perform the essential functions.
QUALIFICATIONS:
· Bachelor's degree in business or related field preferred; or equivalent years of experience sufficient to successfully perform the key accountabilities of the job required
· 5+ years progressive retail experience required
· 5+ years in a leadership role (direct or indirect)
· Prior managerial/supervisory experience preferred
· High degree of proficiency MS Office Suite, Outlook & Internet applications
· Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented
· Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
· Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
· Solid understanding and application of mathematical concepts
· Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
· Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
· Ability to work with and influence peers and senior management
· Self-motivated with critical attention to detail, deadlines and reporting
· Must have current driver's license
Agency Account Strategist
Remote or Portland, OR job
at @need Marketing
Account StrategistBuild Strategic Partnerships That Drive Meaningful Growth
Shape the future of funeral home marketing while building trusted relationships that matter.
As an Agency Account Strategist, you'll be at the center of @need Marketing mission-guiding our funeral home partners to thrive through smart, effective marketing.
This is a relationship-driven role where your consultative mindset, strategic thinking, and ability to turn insights into action will create real value. You'll work closely within our @need Marketing team to design marketing plans that align with each partner's goals and help them serve more families with compassion and clarity.
What you'll do (and why you'll love doing it)
Grow your influence, deepen your industry knowledge, and make a measurable difference. As the “eyes and ears of @need,” you'll help funeral homes grow while playing a vital role in the connection between @need Marketing and Precoa's preneed program.
Lead strategic partnerships: Serve as the primary strategist and relationship builder for funeral home partners. Develop custom marketing plans that align with partner goals and drive @need and preneed growth.
Execute and optimize campaigns: Coordinate with creative and traffic teams to deliver marketing projects on time and on brand. Analyze campaign performance across digital and traditional channels and provide actionable insights.
Strengthen relationships and uncover opportunities. Host monthly reviews, maintain proactive communication, and spot new ways @need Marketing can add value and drive ongoing growth.
What we offer you as part of our @need Marketing team
Competitive salary based on experience
Remote work
18 days PTO and 10 paid holidays annually
6+ weeks paid parental leave
Health, Dental, and Vision benefits
401k, with company match
$25,000 AD&D Policy and $25,000 Life Insurance Policy
What will make you successful
Internal applicants are encouraged to apply!
A Bachelor's degree and 3+ years of experience in marketing, account strategy, or client services.
Experience with digital and omnichannel marketing platforms (Google, Facebook, YouTube, etc.)
Proactive, service-focused mindset and attention to detail
Strategic thinking paired with analytical strength and a collaborative spirit
The ability to travel as needed to partner locations
Are you ready to create impact with intention? Apply today!
For a full job description, please see the Dropbox link here.
About @need Marketing
Our structure and strategy allow us to do things a bit differently.
With a rich history in the funeral profession and deep expertise in marketing, media, and creative strategy, @need Marketing is uniquely positioned to out-think and out-create other agencies in the space.
We're a full-service agency supporting funeral homes' complete offline and online marketing needs. From buzzworthy public relations and show-stopping videos to data-driven campaigns and custom creative, we help funeral homes become the go-to provider in their communities.
Learn more at atneedmarketing.com.
Auto-ApplyVideo Editor Internship
Akron, OH job
Babcox Media Inc. (**************** an-Akron, Ohio-based B2B multimedia company with concentration in the automotive aftermarket, powersports, performance, collision, commercial fleet, engine building and tire industries, is seeking Video Editor interns.
This internship opportunity is from the months of January 1 thru August 31, 2026, or beyond. This is a paid internship program that allows students to earn course credit upon completion of the program
Summary: The video editor intern will help support the video department by assisting with production, shoot planning and execution, editing, assembling, formatting and distribution of recorded video footage that matches our customer's vision. This position brings sight and sound together to tell a cohesive story.
Duties/Responsibilities include:
Assist with production of in-house video features.
Setup and teardown of cameras, microphones, and props.
Organization and cleanup of equipment and studio space.
Editing captured audio and video into online features.
Acquisition of photos, videos, and other images for features.
Export and distribution of final video files.
Assists with SEO and Social Media program for various publications.
Job Requirements:
Currently enrolled in college or a recent graduate with a bachelor's degree in media/film production or similar.
Technical experience with Adobe Creative Cloud Suite (Premiere Pro and Photoshop are required. Experience with After Effects and Illustrator is preferred).
Demonstrable video editing ability, with attention to detail, timing, pacing and composition.
Audio production experience preferred.
Experience with video distribution services (YouTube, Vimeo, etc.), specifically the administration of accounts on such services.
Experience with social media websites (Facebook, Twitter, LinkedIn, etc.), specifically the administration of pages and accounts on such services.
WordPress experience a plus.
Ability to learn industry demographics and adapt to any changes.
Good interpersonal skills.
Proven creative skills.
Excellent communication skills.
Ability to work closely within a team environment.
Strong organizational skills.
Strong problem-solving skills.
Computer proficient: Microsoft Word, Excel, Outlook, and Mac OS X.
This is an hourly, non-exempt position for purposes of federal wage and hour law. We have the ability to work with a student's schedule but would like to have the intern at Babcox Media in three-to-four-hour locks of time.
Please note: Babcox Media does not provide relocation assistance, nor does the company sponsor international candidates.
Billing Coordinator
Remote or Baltimore, MD job
Job DescriptionSalary: $23/hr
Billing Coordinator
Media Works LTD, a highly-respected, fast paced, energetic strategic media agency in Baltimore, MD is looking to fill the role of Billing Coordinator/Invoicing Specialist. We deliver digital and offline media solutions for brands across the country.
We are looking for a Invoicing Specialist to assist with managing media bills and work with agency account teams to collect client media invoices, check for accuracy and submit for payment. This role will also include basic administrative assistant responsibilities.
Essential Duties/Responsibilities:
Checking media invoices for accuracy and submitting for payment within strict monthly deadlines
Accountable for checking all details of invoices, finding any discrepancies and bringing them to the attention of other team members
Communicate openly with account teams status of invoice packets
Administrative responsibilities including answering phones and sorting and delivering mail and packages
Other duties as assigned
Experience, Education and Skills:
Ability to prioritize and handle multiple tasks in a fast paced work environment
Experience with Microsoft Office Tools with proficiency in Microsoft Excel
Excellent written and verbal communication skills
Ability to work independently and on a team
Strong attention to detail and simple math skills
Associates degree preferred but not required
Experience in automotive billing or title processing a plus.
Media Works is an Equal Opportunity Employer. Qualified applicants, please send resume and cover letter.
Job Type: Full-time
Salary: $20-23/hr
Expected hours: 37.5 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work from home
Audio Specialist
Columbus, OH job
About the Role Mills James is seeking a talented Audio Specialist to join our production team. This hands-on role involves setting up, operating, and maintaining audio equipment for live events, ensuring safe and timely installation and flawless execution. The Audio Specialist will serve as A1 or A2 onsite, leading crews of staff, freelancers, and vendors to bring creative visions to life. This position requires extensive knowledge of live event audio systems and strong leadership skills to support events at the highest level of service. Key Responsibilities Attend pre-conference meetings with Production Manager and Producer. Collaborate with talent management and production staff to assess technical requirements. Direct the audio portion of live events, including: o Selecting and organizing music content. o Recording and performing voiceovers. o Assigning microphones to talent. o Determining placement of audience response microphones. Provide documentation for installation, patching, tuning, and operation of audio equipment. Manage inventories of expendables and replacement parts. Evaluate freelancers for audio-related functions. Supervise crews in accordance with company policies and applicable laws. Requirements Bachelors degree or equivalent combination of education and experience (minimum 4 years related experience). Proficiency in live audio technologies, including: o Line-array and point source speaker system design/layout. o Frequency management. o Wired and wireless microphone operation. o EQing, digital and analog mixing, playback, and recording. Advanced troubleshooting and problem-solving skills. Ability to learn and use Mills James Mediapulse facilities management software. Valid drivers license and medical card required (CDL may be required). Ability to obtain a U.S. Passport. Willingness to travel up to 60% and work flexible hours. Benefits Mills James offers a comprehensive benefits package, including: Health, dental, and vision insurance. 401(k) and Roth 401(k) plans with company match. Paid time off (PTO) and paid holidays. Opportunities for career growth and professional development. ________________________________________ Equal Opportunity Employer Mills James is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. ________________________________________
PI0f02e82d835d-31181-39244940
Customer Business Manager II Remote
Remote job
You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we're only getting started. At McCormick, we're always looking for new people to bring their unique flavor to our team.
McCormick employees - all 14,000 of us across the world - are what makes this company a great place to work.
We are looking to hire a Remote Customer Business Manager II supporting Meijer immediately. Ideal candidate would have ability to travel with frequency up to 25%, and live within a two hour driving distance to major airports located in Wisconsin, Illinois, Indiana or Ohio.
What We Bring To The Table:
The best people deserve the best rewards. In addition to the benefits you'd expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:
• Competitive compensation
• Career growth opportunities
• Flexibility and Support for Diverse Life Stages and Choices
• Wellbeing programs including Physical, Mental and Financial wellness
• Tuition assistance
POSITION OVERVIEW
This Customer Business Manager II will be responsible for the achievement of strategic account OGSM's including delivering the sales volume objective, promotional execution, account level distribution targets, retail price management, and execution of retail controllables. This Customer Business Manager II will have Direct selling responsibility of Meijer and focus on achieving growth targets by setting goals, monitoring progress to our sales objectives, and maximizing customer intimacy.
RESPONSIBILITIES
Developing and delivering customer plans to achieve objectives within budget, and short- & long-term solutions through best practice thought leadership.
Primary and day-to-day selling interface at customer HQ penetrating the highest level within the customer organization, including deal negotiations.
Delivering creative solutions and thought leadership for their retail customers.
Execution of sales plan while managing financial controls in our trade system.
REQUIRED QUALIFICATIONS
Bachelor's degree in business, Marketing, Management, or related field
6 years Sales, Marketing, or related experience with a minimum of 4 years experience successfully managing customer base
Excellent verbal and written communication, negotiating and influencing, teamwork and relationship, computer and analytical skills
Experience utilizing McCormick's Trade Promotion Management system for comprehensive annual business plan building and financial management.
Expert knowledge of procedures & concepts within the Sales function and basic knowledge in other areas, such as sales operations, supply chain, and marketing
Working knowledge of deal economics, customer-level P&L finacials, and business impacts
Analytical mindset and in-depth understanding of Circana and consumer insight driven business planning
Expert understanding of CPG industry sector and competitive landscape
Ability to travel
PREFERRED QUALIFICATIONS
Expert knowledge of McCormick products, mix & impact to profit, and awareness of store conditions and current & best practices within area
#LI-SM1
As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.
Base Salary: $103,520 - 181,150.
Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick's Sales Incentive Bonus (SIB) Plan. In addition to a competitive compensation package, permanent employees of McCormick are eligible for our extensive Total Rewards programs that include:
- Comprehensive health plans covering medical, vision, dental, life and disability benefits
- Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
- Retirement and investment programs including 401(k) and profit-sharing plans
Current McCormick employees who meet these qualifications and are interested in pursuing this position must notify their direct supervisor and their unit HR representative prior to applying.
First consideration will be given to employees who have been displaced from their jobs for positions with the same grade or lower. If there are no qualified candidates, all other employees will then be considered. No displaced employee will receive preferential consideration for a promotional opportunity. McCormick may recruit external candidates concurrently in order to expedite the recruitment process. Qualified internal candidates submitting bids within the first ten (10) days of the job being posted will be considered before external candidates. Internal bids received after the tenth (10th) day will be considered along with external candidates. It is the policy of McCormick and Company to select and promote for all positions without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
WordPress Support Developer
Remote or Washington, DC job
WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system.
Common tasks include:
Managing support tickets
Site edits within WordPress
Plugin, theme and core updates
Security optimizations
Performance optimizations
Down or broken sites
Talking with hosting support teams
Handling clients concerns or complaints
You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process.
Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application will result in your application being immediately and permanently disqualified.
Requirements
Clear, friendly, error-free written English communication
Attention to detail
Ability to follow instructions
Critical thinking and creative problem solving skills
At least 2 years of professional experience with WordPress websites
Reliable internet access
Benefits
Starting Pay: $22+ per hour depending on skills, experience, professionalism and availability.
Regular pay increases with seniority
Flexible schedule
Work from home or anywhere you want
Auto-ApplyDevelopment and Revenue Manager
Remote or Pittston, PA job
Job Description
Full-Time | Exempt | Grant-Funded Position (Two-Year Term)
Are you passionate about strengthening local journalism and building the future of public media? WVIA is seeking a high-energy, relationship-driven Development & Revenue Manager to help grow and diversify the revenue that powers our expanding news operation. This grant-funded position offers a unique opportunity to shape the impact of trusted journalism in our community-while innovating in digital fundraising, major gifts, sponsorships, and community partnerships.
If you're a strategic thinker, a creative fundraiser, and someone who gets excited about mission-driven work, we want to meet you!
⭐ Why This Role Matters
WVIA is investing in bold, community-centered journalism-and we need a leader who can help fuel that growth. As the Development & Revenue Manager, you will build revenue pipelines, engage donors, collaborate with senior leadership, and represent WVIA at community events. Your work directly supports our mission to deliver independent, high-quality news to the region.
This role is fully grant-funded for two years, and future continuation depends on securing additional funding. It's a chance to make your mark and help sustain the future of public-service journalism.
What You'll Do
Develop and execute an ambitious fundraising strategy for WVIA News, including grants, sponsorships, digital fundraising, and major gifts.
Discover new and innovative revenue opportunities-especially nontraditional models.
Partner with leadership and cross-department teams to launch high-impact campaigns and initiatives.
Use data, analytics, and CRM tools to track performance and refine strategies.
Cultivate strong relationships with donors, sponsors, foundations, and community leaders.
Represent WVIA at community events, increasing visibility and engagement.
Prepare revenue forecasts and support annual budgeting.
Ensure all revenue work aligns with WVIA's mission and journalistic values.
Perform additional duties as assigned.
What We're Looking For
Bachelor's degree preferred
5+ years managing complex projects (nonprofit or media experience a plus)
2+ years digital fundraising, business development, or revenue-generation experience
Strong communication, presentation, and relationship-building skills
Ability to manage pipelines, project timelines, and donor relationships
Experience with CRM systems (e.g., Salesforce), MS Office, and fundraising software
Comfort with public speaking and community engagement
Passion for public-service journalism
Ability to travel within the WVIA viewing/listening area, with occasional evening/weekend work
Must pass a pre-employment drug test and background check
Join Us and Help Power the Future of Local Journalism
This is a meaningful opportunity for someone ready to think big, build new revenue pathways, and contribute to a mission that matters.
Ready to make an impact? We offer a competitive base salary, excellent benefits, generous paid time off and the ability to work a hybrid remote work schedule.
Apply today and help shape the future of WVIA News. No phone calls please and no recruiters.
We are an equal opportunity employer.