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Theater attendant skills for your resume and career

Updated January 8, 2025

2 min read

Quoted experts

Megan Morey,

Megan Morey

Below we've compiled a list of the most critical theater attendant skills. We ranked the top skills for theater attendants based on the percentage of resumes they appeared on. For example, 40.5% of theater attendant resumes contained cleanliness as a skill. Continue reading to find out what skills a theater attendant needs to be successful in the workplace.

12 theater attendant skills for your resume and career

1. Cleanliness

Here's how theater attendants use cleanliness:

Greet guest and ensure cleanliness of the theater(s) assigned
Maintained the cleanliness of lobby and theater auditoriums according to Carmike Cinemas requirements and customer's qualifications.

2. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how theater attendants use pos:

Operate refreshment stands during intermission and operating the POS system Manage informational kiosks and displays of event signs/posters
Greeted customers and checked them in, cleaned, took inventory, worked with a POS system and handled money

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how theater attendants use customer service:

Provided customer service by problem solving, only referring irate customers to management.
Provide front line customer service to guests including taking food orders and accurately handling cash and credit card transactions.

4. Ticket Sales

Ticket sale is the selling of the rights to be a part of a sports event or show. The ticket sale grants each buyer access to the show or event and leaves everyone who isn't buying out of the show. It can also be referred to as the sums of money generated from the sale of tickets for an event or sports show. Over the years, laws have been enacted to prohibit the resale of tickets by unauthorized sellers.

Here's how theater attendants use ticket sales:

Execute daily operations of ticket sales, concessions, and cashier duties.
Worked at concessions stand and in ticket sales.

5. Concession Stand

Here's how theater attendants use concession stand:

Provide concession stand duties by assisting patrons with food and drink orders and managing cash/credit transactions for concession purchases.
Processed payments at box office and concession stands and responding appropriately to guest concerns.

6. Greeting Guests

Grееtіng guests is a wау of welcoming guеѕtѕ tо оnе'ѕ buѕіnеѕѕ or hоmе with jоу, ѕаtіѕfасtіоn, аnd hospitality. Greeting guеѕtѕ wіth a warm ѕmіlе, asking thе rіght ԛuеѕtіоnѕ, аnd ѕеttіng thеm on thе rіght track аrе аll vеrу іmроrtаnt fасtоrѕ whеn dеаlіng wіth a guеѕt.

Here's how theater attendants use greeting guests:

Usher Control access to theatre by greeting guests and collecting ticket stubs.

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7. Admission Tickets

Here's how theater attendants use admission tickets:

Sell and collect admission tickets and passes from patrons at theatre events.
Collected admission tickets from guests Managed cash register Operated snack bar Maintained theater auditorium clean

8. Safety Rules

Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Here's how theater attendants use safety rules:

Conducted safety inspections and followed safety rules and procedures.
Ensured customers followed safety rules.

9. Food Preparation

Here's how theater attendants use food preparation:

Assisted in food preparation program and maintained proper sanitation techniques.
Assisted servers with food preparation and delivery during catered events.

10. General Maintenance

General maintenance is the regular check-up and repairs of machinery, buildings, and other mechanical equipment. General maintenance is performed by repair workers who are skilled to handle the day-to-day defects produced in the machinery. General maintenance aims to make sure the items remain in the best operational conditions. Usually, a set of planned activities are performed regularly by an expert to monitor the maintenance.

Here's how theater attendants use general maintenance:

operated box office and snack bar and general maintenance.
General maintenance and administrative duties to management including application processing, fitness assessment input, and communication of daily event reports.

11. Food Orders

Here's how theater attendants use food orders:

Greet guests, assemble food orders, operate point-of-sale terminals Answer questions from guests and resolve any concerns
Assist customers with food orders, maintain overall kitchen cleanliness and occasional ticket collector

12. Crowd Control

Crowd control refers to a safety procedure where guards, police officers, and barrier maintain a crowd's position and attitude. This measure is often seen in riots, concerts, and anywhere large crowds may result in fights, disorderly conduct, and even "crowd crushes" where a member of the crowd is trampled.

Here's how theater attendants use crowd control:

Performed crowd control duties as required to ensure disturbances were minimal.
Act as back-up usher, as needed, interacting with fans and helping provide crowd control.

What skills help Theater Attendants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on theater attendant resumes?

Megan Morey

Assistant Professor/ Technical Director, University of Wisconsin - La Crosse

Having a theatre resume at all can be a way for recent grads to set themselves apart – it shows that they took a risk to follow something they were passionate about, rather than just majoring in something “safe” because they thought it would get them a job. Anyone can list their special skills: communication, teamwork, and problem-solving, but theatre experience on a resume (whether on-stage or backstage) indicates to employers that a candidate has already applied these skills in hands-on situations.

What soft skills should all theater attendants possess?

Megan Morey

Assistant Professor/ Technical Director, University of Wisconsin - La Crosse

In live theatre, anything can happen, which makes flexibility and adaptability in high-pressure situations among the most highly sought-after soft skills a theatre grad possesses. Theatre students and professionals alike also have to know how to try new things without the guarantee that everything will work – failure, taking feedback, and knowing how to redirect are all abilities learned in theatre, and all are extremely useful to any career path.

What hard/technical skills are most important for theater attendants?

Megan Morey

Assistant Professor/ Technical Director, University of Wisconsin - La Crosse

The hard skills essential to working in many careers are the same for theatre majors - organizational systems, knowledge of Microsoft Office, and position-specific technology and software (such as CAD or QLab for Theatre Designers and Technicians). What I see from our graduates, however, is that employers beyond the theatre are willing and able to train new hires on position-specific skills; what they are really looking for is a candidate who can self-direct, think critically, learn new things quickly, and work with others - essentially all the soft skills, which take years of applied practice to develop.

Do you want to know more?

List of theater attendant skills to add to your resume

The most important skills for a theater attendant resume and required skills for a theater attendant to have include:

Cleanliness
POS
Customer Service
Ticket Sales

Concession Stand
Greeting Guests
Admission Tickets
Safety Rules

Food Preparation
General Maintenance
Food Orders
Crowd Control

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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