Theater technician job description

The Cadet travels via Geekmobile from the precinct to our client's home and assists with the delivery and basic installation of technology products alongside a seasoned Agent. They provide our clients service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow up of recommendations as well as solutions. This is a great opportunity to build a career with Geek Squad by learning all about our products and services. It offers the chance to increase skills through training and on-the-job opportunities.

At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities

* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

* Performs a variety of fulfillment duties for clients in their homes including delivery, installation, and networking with a primary focus on Home Theater technology.

* Maintains phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting their devices.

* Provides timely updates to the client and store precincts.

* Responsibly manages inventory and Geekmobile maintenance.

* Provides feedback and training to store teams as well as assists with in-store stock repairs.

* Supports Geek Squad efforts to protect the world one device at a time.

Basic Qualifications

* Current, valid driver's license

* Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)

* Ability to consistently lift/carry/maneuver products weighing 75lbs+ individually, or 150lbs+ as a team (support tools such as a harness, dolly, and/or lift may be provided as applicable for the type of work being performed)

* Be at least 21 years of age

* Acquire and maintain any state or local licensing, as required, within 90 days of hire

Preferred Qualifications

* Previous experience actively using and learning about technology products

* Previous experience in sales, delivery, installation, and/or repair

* Previous experience in Customer Service

Salary range: $12.56 - $21.26 Hourly

Hiring Range: $12.56 - $16.79 Hourly

Summary of Position:

Assists, and may lead teams of seasonal & part-Time employees in workgroups, in the unloading, setup and dismantling of theatrical and musical productions.

Experience, Knowledge, Skills:

• Detailed knowledge in a specialized field such as accounting, programming, computer science, marketing, forestry, etc.
• Requires the ability to selectively extract, verify and compile data and/or operate specialized equipment to produce results.
• Usually requires a technical certificate or Associate's Degree.
• Entry level for more specialized fields.
• A basic knowledge of safe work practices.
• Knowledge of the theatrical environment.
• All of the basic skills of the Theatre Technician plus one or more of the following:
• Stage managing any event, whether alone or with other crew members.
• Performing any rigging tasks, whether on the grid or on the floor.
• Focusing lighting instruments while more than 6' above stage level.
• Setting up and running audio systems without direct supervision.
• Setup and components within the video system and operate successfully.
• Operating any atmospheric effects without direct supervision.
• Performing any electric power tie-in.
• Performing any work more than 6' above stage level.

Essential Functions:

• Job Duty: Installs lighting and sound equipment, scenery, props, hair, makeup, and wardrobe materials for any event at the Union Colony Civic Center, and occasionally at other locations with or without direct supervision. Frequency: 65%
• Local Crew Head for touring shows and concerts. Frequency: 20%
• Assists with the operation and/or maintenance of lighting, props, hair, makeup, wardrobe, special effects, sound and video equipment. Frequency: 5%
• Job Duty: Completes other duties as assigned by the Technical Services Coordinator or Assistance Technical Services Coordinator. Frequency: 5%
• Job Duty: Attend UCCC Technical Training sessions to obtain skills for promotion opportunities. Frequency: 5%
• Technical Services Coordinator and Assistant Technical Services Coordinator, Supervisory, 40%
• Senior Stage Manager, Assistant Stage Manager, Sr. Theater Tech., Manage Tasks, 30%
• Tour Technical Staff, Manage Tasks, 30%
• Incumbent is expected to solve a variety of problems in situations where there are substantially diversified procedures, specialized standards and only limited standardization.
• Changing priorities or differing situations require the incumbent to consider which among many procedures should be followed in what sequence to achieve the required job results.
• Requires reasoning to produce a practical course of action within the established process.
• Choices fall within the range of specified, acceptable standards, alternatives and technical practices.

Work Environment and Physical Requirements:

• Strenuous to extreme physical effort that includes frequent use of heavy objects (e.g., 50+ pounds) and may also use heavy tools or require strenuous application in awkward positions.
• Dangerous to considerable hazards reflect a frequent exposure to conditions that are unpredictable and may lead to injury.