Contact Lens Assistant
Thomas Eye Group Pc job in Roswell, GA
Job Details ROSWELL - Roswell, GA Full Time High School Up to 25% Day Health CareDescription
Measure, fit, and adapt contact lenses for patients according to written optical prescription or specification. Verify lens prescription. Provide customer service in a polite and professional manner. Assist patients with selecting and ordering contact lens, give advice on insertions and fittings, and educates patients on proper contact lens care. Must be initiative and have organizational skills to keep the facility running at top performance. Assist contact lens fitter and Optometrist with any administrative duties, patient call backs and lab support.
Qualifications
Required Minimum Education: High school diploma or GED required; Bachelor's degree preferred
ABO, NCLE certifications preferred, but not required
Required Minimum Experience:
A combination of experience, education, and/or training which substantially demonstrates the following knowledge, skills and abilities:
Previous experience with contact lens dispensary
Excellent customer service and sales skills required
Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment
Effective verbal and written communication skills
Proficient in Microsoft (Word, Excel, PowerPoint, Internet); type at least 45 wpm accurately
Knowledge of EMR systems preferred. Compulink and ModMed
Aptitude with mathematical functionality (budgets, ledgers, financial reporting)
Self-motivated, disciplined, driven, focused, observant
Conscientious about triage and escalation of issues.
Frame Stylist
Thomas Eye Group Pc job in Sandy Springs, GA
Job Details Entry SANDY SPRINGS - Sandy Springs, GADescription
Thomas Eye Group, a leading multi-specialty eye care practice in metro Atlanta, is looking for a friendly, detail-oriented, and fashion-savvy Frame Stylist to join our growing Optical team!
As a Frame Stylist, you'll help patients find the perfect frames to match their style, prescription, and facial structure while ensuring the highest level of customer care. You'll play a key role in measuring, fitting, and adjusting eyewear, preparing lab orders, and providing education on proper lens and frame care. This is a great opportunity for someone who enjoys patient interaction, has a passion for optical fashion, and thrives in a fast-paced environment.
What You'll Do:
Assist patients in selecting frames based on style, fit, and prescription
Take precise optical measurements and ensure proper fit of eyewear
Prepare and manage lab orders and perform quality inspections
Make adjustments and repairs using appropriate tools
Educate patients on eyeglass and contact lens care
Maintain inventory and ensure timely lab/vendor communication
Collaborate with providers and support new team member training
Qualifications
What We're Looking For:
High school diploma or GED required
Previous experience in optical dispensary preferred
Ability to operate a lensometer and pupilometer
Strong customer service and sales skills
Detail-oriented, organized, and able to multitask
Proficiency in Microsoft Office and EMR systems
Reliable, proactive, and patient-focused mindset
Why Join Us?
At Thomas Eye Group, you'll work in a supportive, patient-centered environment where your contributions make a difference. We offer opportunities for training, career development, and growth within a respected, physician-owned organization.
Ready to help others see the world more clearly-while building a rewarding career? Apply today and become part of the TEG family!
Optical Associate
Columbus, GA job
West Georgia Eye Care Center, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.
Seeking a team member to join our optical department. Must be a multi-tasker with a positive attitude. *Overtime and travel to other offices may be required.
Job Responsibilities:
* Greet and assist customers in selecting eyewear based on their prescription, lifestyle, and fashion preferences.
* Verify the accuracy of finished eyewear products.
* Verify vision insurance coverage and process claims on behalf of customers.
* Utilize computer systems and software for record-keeping and order processing.
* Provide instructions on proper contact lens insertion, removal, and order processing.
* Educate customers on proper eyewear care and maintenance.
Benefits:
As a team member at West Georgia Eye Care Center, you'll enjoy:
* Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
* Matching 401(k)
* Employee Discount
* Wellness Program
* Commission
* Paid Vacation & Holidays
* Training/Advancement opportunities
Requirements
* High school diploma or equivalent.
* Valid and active Driver's License.
* One year optical work experience required.
Northern Division Optical Manager
Columbus, GA job
West Georgia Eye Care Center, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.
Essential Functions and Responsibilities
* Recruit, train, and supervise optical staff.
* Set performance expectations, provide feedback, and conduct performance evaluations.
* Create a positive and collaborative work environment.
* Ensure exceptional customer service is consistently provided.
* Address customer inquiries, concerns, and requests in a timely and professional manner.
* Foster a customer-centric culture among staff.
* Set and achieve sales targets and revenue goals.
* Implement sales strategies and promotional activities to drive business growth.
* Monitor sales performance and implement corrective actions as needed.
* Manage optical product inventory, including frames, lenses, and accessories.
* Monitor stock levels, reorder products, and conduct regular inventory audits.
* Oversee the provision of optical services, including eye exams, fittings, and adjustments.
* Ensure compliance with relevant regulations and standards.
* Implement and optimize operational processes to enhance efficiency.
* Monitor and manage daily operations, including scheduling, staffing, and equipment maintenance.
* Collaborate with marketing teams to implement promotional activities and advertising campaigns.
* Identify opportunities to enhance the store's visibility in the local community.
* Ensure compliance with industry regulations and company policies.
* Implement quality assurance measures to uphold the highest standards of service and product quality.
* Prepare regular reports on sales performance, inventory levels, and other key metrics.
* Provide updates to senior management on the store's overall performance.
Benefits:
As a team member at West Georgia Eye Care Center, you'll enjoy:
* Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
* Matching 401(k)
* Employee Discount
* Wellness Program
* Commission
* Paid Vacation & Holidays
* Training/Advancement opportunities
Requirements
* Valid and active Driver's License.
* Previous experience managing multi-site optical dispensaries and overseeing optical inventory operations preferred.
* Proven ability to establish, monitor, and achieve operational and budgetary goals.
* Familiarity with managed vision care contracting, billing, and claims adjudication preferred.
* Experience with NextGen EHR/PM systems is preferred, but not required.
* State Opticianry licensure is not required but is highly desirable.
* Strong commitment to delivering exceptional customer service, both personally and through effective leadership of optical staff.
* Excellent interpersonal and communication skills, with the ability to demonstrate empathy and professionalism in patient and team interactions.
* Ability to manage multiple projects and priorities effectively in a fast-paced environment.
* Demonstrates a collaborative team attitude, enthusiasm, and adaptability.
* Proficient in Microsoft Word, Excel, and other relevant software applications, with strong attention to accuracy and efficiency.
Vice President of Operations
Thomas Eye Group Pc job in Atlanta, GA
Job Details Senior CORPORATE - Atlanta, GADescription
Thomas Eye Group is seeking an experienced Vice President of Operations to lead our multi-location clinical network, drive operational excellence, and enhance the patient experience. This is a key executive role responsible for strategic planning, process improvement, and team leadership across our clinical operations.
What You'll Do:
Lead and oversee clinical operations for all locations, ensuring high-quality patient care and efficiency.
Collaborate with executive leadership and physician partners to develop and execute strategic initiatives.
Implement process improvements, compliance standards, and operational best practices.
Coach and develop practice leadership to support organizational growth.
Join our team and help shape the future of eye care at Thomas Eye Group!
Qualifications
Bachelor's degree required; Master's preferred.
Minimum 5 years healthcare operations leadership experience (ophthalmology or ASC experience highly preferred).
Proven ability to drive efficiency, profitability, and patient satisfaction.
Strong leadership, communication, and relationship-building skills.
Knowledge of healthcare compliance, MIPS, and process improvement methodologies.
People Operations Specialist
Thomas Eye Group Pc job in Atlanta, GA
Job Details Experienced CORPORATE - Atlanta, GA Full Time Hybrid Position Human ResourcesDescription
Are you an experienced HR professional who thrives in a fast-paced, multi-location healthcare environment? Do you enjoy solving problems, improving systems, and supporting people with care and precision? Thomas Eye Group is looking for a highly motivated People Operations Specialist to join our growing HR team.
At Thomas Eye Group, we've provided exceptional eye care to communities across metro Atlanta for over 50 years. With specialties in optometry, ophthalmology, pediatrics, surgery, and more, our mission is to deliver compassionate, high-quality care to every patient-and we know that starts with building a great team.
As a People Operations Specialist, your responsibilities will include:
People Support & Employee Relations
Act as a trusted partner to employees and managers, providing support on HR policies, employee coaching, performance conversations, and conflict resolution
Investigate employee concerns, grievances, or sensitive matters while ensuring compliance with all federal and state laws
Promote a positive work culture by supporting engagement, recognition, and retention efforts
Process Management & Compliance
Maintain and enforce HR policies, procedures, and standards across multiple locations
Ensure compliance with employment laws (FMLA, ADA, EEOC, FLSA, OSHA, etc.)
Support and administer safety, workers compensation, and occupational health programs
Liaise with external agencies such as the Department of Labor and Workers' Compensation Board
Onboarding & Offboarding
Manage a smooth onboarding experience from offer letter to Day 1 orientation
Conduct exit interviews, track trends, and offer recommendations to improve retention
Ensure all new hire documentation and employment eligibility requirements are met
HRIS & Data Management
Maintain employee records and HRIS systems with accuracy and confidentiality
Run reports, analyze trends, and present insights on workforce planning, turnover, or training effectiveness
Collaborate with payroll and benefits to support compensation administration and reporting
Learning & Development
Coordinate training and development programs, including new hire orientation, compliance trainings, and leadership development
Support managers in performance review processes, coaching, and succession planning
Assist with the creation of employee resources and tools (handbooks, guides, manuals, etc.)
Why Join Thomas Eye Group?
We're more than just a workplace-we're a team that cares about one another and the people we serve. As a member of our People Operations team, you'll play a critical role in supporting our mission and shaping our culture.
Competitive compensation and benefits package
Opportunities for professional growth and development
Collaborative and compassionate work culture
Free eye exams, vision discounts, and more
If you're passionate about HR and love building systems and relationships that make people's work lives better, we'd love to hear from you. Apply today to join the People Operations team at Thomas Eye Group!
Qualifications
Education:
Bachelor's Degree required
Experience:
1-3 years of progressive HR experience, with emphasis on employee relations, compliance, and people operations
Healthcare or multi-site experience is a plus
Key Skills & Competencies:
Professional, approachable, and solution-oriented demeanor
Strong knowledge of employment law and HR best practices
Excellent written and verbal communication skills
High attention to detail, with strong project management and organizational skills
Confident working independently and collaboratively across departments
Proficient in Microsoft Office and HRIS platforms (Paycom experience a plus)
Ability to handle sensitive information with discretion and integrity
Special Testing
Thomas Eye Group Pc job in Duluth, GA
Job Details Gwinnett - Duluth, GA Full Time Not Specified Negligible Day Health CareDescription
Are you passionate about eye care and looking to jumpstart your career with a leading provider in the field? Thomas Eye Group is searching for a dynamic Special Testing Technician to join our dedicated team. If you're eager to make a difference and work in a vibrant, patient-focused environment, we want to hear from you!
Thomas Eye Group is a premier eye care provider, dedicated to offering top-notch vision care services across the Atlanta area. With a commitment to delivering exceptional patient experiences, we combine advanced technology with a compassionate approach to eye health. We have been offering services in optometry, cataract surgery, cornea, retina, and glaucoma treatment, oculoplastics, and pediatric ophthalmology for 50 years!
As a Special Testing Technician, you will play a crucial role in supporting our ophthalmology clinics. This role is responsible for performing a variety of patient tests using advanced ophthalmic equipment including Optical Coherence Tomography (OCT), Perimetry, Biometry, Specular Microscopy, Photography, and Topography. The ideal candidate will document records efficiently, enter detailed patient information into the testing equipment database, and interact professionally and compassionately with patients and other technicians.
Key Responsibilities:
Perform special testing such as Visual Field Testing, OCT, Humphrey Visual Fields, IOL Master/A-Scan, Fundus photography, topography, pachymetry, and axial length measurements.
Efficiently document patients' test results in the EMR system.
Administer eye drops and explain their effects to patients.
Maintain and disinfect examination rooms and equipment.
Assist Physicians and other Ophthalmology providers.
Transport patients within the facility to testing rooms.
Provide training to technicians when required.
Stay updated with testing technologies and equipment.
Qualifications
Education: High School Diploma required; Degree preferred.
Experience: 2-3 years of experience in an Ophthalmic Clinic preferred.
Knowledge of EMR, MS Word, and Excel; ability to type 45 wpm.
Familiarity with ophthalmic terminology preferred.
Excellent oral and written communication skills.
Bilingual speaking skills are a plus.
Strong organizational and problem-solving skills.
Ability to multitask, detail-oriented, and work efficiently in a fast-paced environment.
Reliable attendance and promptness.
Ability to respond quickly to emergencies.
Triage Technician -Atlanta, GA-Cumberland
Atlanta, GA job
Job:
Triage Technician
EEOC:
Technician
Status:
Non-Exempt
Department:
Clinical
Position Overview. The Ophthalmic Phone Triage Technician is responsible for managing incoming patient calls related to ophthalmic concerns, gathering clinical information over the phone, determining the urgency of the patient's symptoms, and directing patients to the appropriate care pathway. This role serves as a key point of contact between patients and the clinical team, ensuring timely and accurate triage of ocular complaints.
Responsibilities:
Answer high-volume incoming calls from patients regarding eye health concerns, appointment requests, post-operative symptoms, medication refills and questions.
Perform telephone triage using established ophthalmic protocols and clinical judgment to assess the urgency of patient needs.
Document all patient interactions, symptoms, and triage decisions accurately in the electronic health record (EHR).
Collaborate with ophthalmologists, optometrists, and technicians to relay urgent messages and ensure proper follow-up.
Educate patients on appropriate home care, symptom monitoring, and when to seek emergency treatment.
Schedule appointments based on triage findings and physician availability.
Route non-clinical calls (e.g., billing or insurance inquiries) to the appropriate department.
Maintain up-to-date knowledge of ophthalmic conditions, post-op instructions, and clinic protocols.
Answering calls from medical offices regarding referral protocols, referral status, and assisting with STAT referrals.
Qualifications:
High school diploma or equivalent.
Minimum of 1 year experience in an ophthalmic or medical office setting.
Working knowledge of eye anatomy, common ophthalmic conditions, and terminology.
Excellent communication and customer service skills.
Ability to remain calm under pressure and handle urgent or distressed patient calls.
Preferred:
Previous experience in medical triage or phone-based clinical support.
As part of the hiring process, Eye Consultants of Atlanta may conduct background checks and drug testing to ensure a safe and secure workplace. Offers of employment are contingent upon the successful completion of these screenings. By submitting your application, you acknowledge and consent to these procedures in accordance with applicable laws and regulations.
Eye Consultants of Atlanta complies with all state and federal regulations related to background checks and drug testing and maintains strict confidentiality of all results.
Paid Digital Media & SEO Specialist
Thomas Eye Group job in Atlanta, GA
The Paid Digital Media & SEO Specialist role is focused primarily on executing the digital marketing st...Required Minimum Education: Bachelors degree in Marketing, Communications, Business Administration, Digital Marketing, Creative or related field preferred. A related master's degree enhances competitiveness.
Required Minimum Experience: 3+ years of broad experience in digital marketing tactics.
Core Competencies:
Digital Advertising
Evaluate and recommend digital advertising tactics to support a given marketing objective or strategy.
Execute various digital advertising tactics as directed by leadership.
Develop, execute, and optimize cutting-edge digital campaigns from conception to launch.
Ensure paid media projects are successfully planned and executed, contributing to the growth of the company.
Produce relevant metrics reporting from a variety of digital tactic platforms.
Provide ongoing actionable insights into campaign performance to relevant stakeholders.
Define, measure, and evaluate relevant paid media KPIs.
SEO
Track, report, and analyze website analytics.
Optimize copy and landing pages for search engine marketing.
Perform ongoing keyword discovery, expansion and optimization.
Research and implement search engine optimization recommendations.
Research and analyze competitor SEO tactics.
Develop and implement link building strategy.
Develop and implement technical SEO improvements.
Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
Develop optimization strategies that increase the company's website search engine results rankings.
Online Listing Management
Implement the practice listing strategy using software and manually.
Optimize Google Business Profile Listings, Bing Business Listings, and Apple Maps Listings.
Produce content for business listings including copy, images, videos, products, and posts.
Create reports on key listing activity such as clicks and calls.
Create or claim listings.
Preferred Skills: the Thomas Eye Group uses a variety of digital marketing tactics and continuously adapts to tactics best suiting current marketing and business objectives. Experience in a variety of the following enhances competitiveness:
Healthcare marketing experience.
Experience with SEO and Google Business Listing management in SEM Rush.
Experience with WordPress and Elementor, website user experience evaluation and optimization, and deployment of various types of website content.
Web development and coding.
Web event tagging and other analytic methods (UTM, Google Tag Manager, etc.) for metrics and campaign evaluation.
Design and produce assets for various marketing channels with the Adobe suite of products.
Optimizing social media pages and profiles, developing organic social media content calendars, and creating and deploying organic social media content. Experience across a broad range of platforms and the ability to learn new platforms or increase depth in platforms including but not limited to Facebook, Instagram, YouTube, LinkedIn, Tik Tok, X, and Pinterest.
Creating, deploying, managing, and evaluating email campaigns.
Ability to learn healthcare specific communication platforms such as RSI (a CRM), Brevium and MD Prospects as well as components of practice management software related to marketing and patient communications.
Optometric Assistant
Thomas Eye Group Pc job in Dacula, GA
Job Details HAMILTON MILL - Dacula, GA Full Time High School Negligible Day Health CareDescription Are you passionate about eye care and looking to jumpstart your career with a leading provider in the field? Thomas Eye Group is searching for a dynamic Optometric Assistant to join our dedicated team. If you're eager to make a difference and work in a vibrant, patient-focused environment, we want to hear from you!
Thomas Eye Group is a premier eye care provider, dedicated to offering top-notch vision care services across the Atlanta area. With a commitment to delivering exceptional patient experiences, we combine advanced technology with a compassionate approach to eye health. We have been offering services in optometry, cataract surgery, cornea, retina, and glaucoma treatment, oculoplastics, and pediatric ophthalmology for 50 years!
The Optometric Assistant will support eye examinations, perform clerical duties, and maintain examination equipment. This role requires strong communication and interpersonal skills, attention to detail, and a keen interest in repairing and maintaining glasses and ocular equipment. The ideal candidate is punctual, reliable, capable of multitasking, and conscientious about triaging and escalating issues. Proficiency in typing and excellent listening and understanding abilities are essential.
Key Responsibilities:
Assist with eye examinations and maintain examination equipment.
Perform clerical duties such as loading patient data into the EMR system and documenting medical information during patient exams.
Greet patients promptly and courteously.
Dispense samples, education materials, information brochures, and written prescriptions as directed by the optometrist.
Route charts, assign, and complete patient follow-up tasks by the end of the shift or within 24 hours, depending on urgency.
Ensure patients understand the information explained by the provider and answer questions regarding medications prescribed by the optometrist.
Escort patients to the front desk for check-out and ensure proper coding of visits and services.
Keep optometrists informed of patient flow and document procedures performed by the optometrist.
Transcribe consultations or discussions with family members accurately.
Organize and replenish exam rooms with medical supplies and clean equipment for the next day.
Assess charts and follow up with patients (letters, emails, prescriptions) by the end of the day as indicated in the EMR system.
Escalate issues to the Optometric Supervisor, Senior Optometric Manager, and/or Optometrist in a timely manner.
Perform other duties as assigned.
Qualifications
Education: High school diploma is required; some college or a degree is preferred.
Experience: Less than 1 year of experience in a healthcare environment, familiarity with diagnostic codes and EMR systems preferred.
Skills & Abilities:
Excellent interpersonal and communication skills.
Punctual and reliable with the ability to multitask.
Conscientious about triage and escalation of issues.
Excellent typing skills (at least 45 wpm with accuracy).
Proficient in listening and understanding.
Ability to work with optometrists and learn on the job.
Core Competencies:
Greet patients promptly and courteously.
Load patient data into the EMR system to maintain clinic flow and schedule.
Document medical information during patient exams accurately.
Reiterate information provided by the doctor to patients clearly.
Dispense samples, education materials, and written prescriptions to patients.
Route charts and complete patient follow-up tasks within specified timelines.
Ensure friendly and helpful interactions with patients at all times.
Maintain professional conduct and minimize socialization to ensure courtesy and professionalism.
Confirm patient understanding of information explained by the provider.
Answer medication-related questions within the scope of practice and involve the optometrist as needed.
Escort patients to the front desk for check-out.
Properly code visits and services provided under the optometrist's oversight.
Keep optometrists informed of patient flow and document procedures.
Transcribe consultations or family discussions accurately.
Assist with patient care as directed by the optometrist.
Organize and replenish exam rooms with necessary supplies and equipment.
Make assessments of charts and follow up with patients as indicated in the EMR system by the end of the day.
Escalate issues to the appropriate supervisory personnel in a timely manner.
Perform other duties as assigned.
Refractive Surgery Counselor
Thomas Eye Group Pc job in Sandy Springs, GA
Job Details Experienced SANDY SPRINGS - Sandy Springs, GA AESTHETICS and LASIK - Sandy Springs, GA Full Time 4 Year Degree None MarketingDescription
We are currently seeking a dynamic, highly motivated professional to present elective refractive (vision correction) procedure options to patients and prospective patients of the Thomas Eye Group. This position is responsible for executing a consultative presentation process matching refractive procedure options with the goals of patients and scheduling refractive procedures that are in the best interests of patients. This role serves as the primary driver of patient engagement, consult conversion, and surgical volume growth. They respond promptly to patient inquiries, proactively reach out to draw patients into the Vision Correction Center and use consultative surgery counseling consistent with elective healthcare standards to address concerns and close cases to surgery.
Core Competencies:
Respond to leads and inquiries to the practice regarding refractive surgery from a variety of lead generation activities
Present, promote refractive surgery services using consultative counseling to existing and prospective patients
Coordinate efforts with marketing, business development, and clinical team members
Track leads and their progress through the decision process, providing reports as needed
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
Keep abreast of best practices and promotional trends
Continuously improve through feedback
Coordinate refractive scheduling/surgery
Calculate and collect payment prior to scheduling a surgery date
Work with the Refractive team to prepare surgical charts for the surgeons
Confirm that all necessary documentation and testing is included in the patient charts
Assist with surgery day clinic flow
Performance Expectations:
Lead Response
Respond to all new refractive leads within 24 hours.
Maintain an average lead response time of
Consult-to-Surgery Conversion
Achieve a minimum consult conversion rate of 50% (percentage of consults scheduled that proceed to surgery).
Follow-Up Engagement
Maintain consistent contact with 100% of patients who do not immediately book surgery, with at least 2 documented follow-up attempts.
Qualifications
Required Minimum Education:
Bachelors degree in a related field.
Required Minimum Experience:
3+ years in refractive surgery counseling or other medical sales experience
A combination of experience, education, and/or training which substantially demonstrates the following knowledge, skills and abilities:
Proficient in the use of Microsoft Office products
Proficient in the basic functionality and use of CRMs
Interpersonal skills to work with a wide variety of people each day and build relationships
Verbal communication skills, especially persuasion, to clearly convey the benefits of refractive surgery to patients
Highly effective written communication skills
Customer service skills to listen to the concerns of a customer and be able to address their needs
Confidence and strong self-assuredness to succeed in maintaining a high level of activity
Medical Front Desk Receptionist- Brookhaven
Atlanta, GA job
Eye Consultants of Atlanta Atlanta, GA, USA Benefits Offered 401K, Dental, Life, Medical, Paid Time Off Employment Type Full-Time Why Work Here?
"If you are a motivated, energetic and are interested in being part of our organization, apply today!"
Front Desk- Cumberland
Position Overview: Greets patients when they arrive, gathers appropriate demographics and insurance information. Collects due balances, posts and balances a daily payment batch. Schedules appointments and answers telephones. Answers patient questions and provide assistance when necessary.
Responsibilities:
Check In:
· Gather patient demographics, insurance information and enter into NextGen.
· Scan appropriate documents into EMA.
· Verify insurance benefits and eligibility.
· Collect outstanding balances, deductibles, copays due at the time of check in.
· Perform a variety of clerical duties.
Check Out:
· Schedule patient's follow up appointment.
· Collect outstanding balances, deductibles, copays due at the time of check out.
· Accurately post payments and provide receipts to patients.
· Balance individual daily receipts and money collected with daily batch postings and Phreesia reconciliation report.
· Perform other duties as assigned or requested.
Appointment Scheduling:
· Answer multi-line phones and handle the patient's needs or direct to the appropriate party.
· Call patients to remind them of upcoming appointments.
· Schedule new, follow-up appointments and adjust existing appointments.
· Respond to voicemails in a timely manner.
· Maintain schedule templates for multiple doctors.
Qualifications:
· Excellent communication, organizational and time management skills.
· Customer service, computer, and telephone skills.
· Meticulous attention to detail.
About Eye Consultants of Atlanta:
Since 1971, Eye Consultants of Atlanta has been a premier provider of eye care to patients in Georgia and the greater Southeast. Our physicians are trained at the most prestigious institutions and maintain their expertise so that each patient receives the highest quality, personalized care. Our board-certified physicians can assist you with everything from comprehensive eye examinations to treatment of complex cataract, retinal, glaucoma, cornea, pediatric, oculoplastic and neuro-ophthalmic disorders. We also have specialists that perform state-of-the-art LASIK, refractive and cosmetic procedures, as well as an audiologist and retail center for glasses and contact lenses. We have grown over the years from our Piedmont Hospital campus to multiple locations in the Atlanta area and beyond. Our main office is located in the Cumberland area, and we offer comprehensive care at other sites including Buckhead, Fayetteville, Gwinnett, Marietta, Newnan, Peachtree Corners, Scottish Rite, Stockbridge, Newnan and Brookhaven.
Ophthalmic Technician - Entry Level
Columbus, GA job
West Georgia Eye Care Center, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.
Under the supervision of the clinical manager, the ophthalmic technician assists doctors in their patients' eye examinations. Duties include performing workups of patients, various vision tests, collecting medical data, monitoring, and maintaining patient flow, scribing, and assisting doctors with various procedures. *Overtime may be required. Must be willing to travel to our different clinic locations if needed.
Job Responsibilities:
* Gathering medical records and patient information
* Taking ocular measurements, both anatomical and functional
* Administering or preparing medications
* Providing eye care and contact lens information to the patient
* Maintaining and cleaning ophthalmic instruments
* Assisting the doctors in basic procedures
Benefits:
As a team member at West Georgia Eye Care Center, you'll enjoy:
* Medical, Dental, Vision, Short-term Disability, Long-term, Disability, Life Insurance, etc.
* Matching 401(k)
* Wellness Program
* Paid Vacation & Holidays
* Uniform Allowance
* Training/Advancement opportunities
Requirements
* Previous work experience in healthcare environment preferred, but not required.
* Ophthalmic Technician experience and certification is a plus!
* Adequate training will be provided upon hire..
Practice Manager
Thomas Eye Group Pc job in Lilburn, GA
Job Details Management LILBURN - Lilburn, GA ManagementDescription
Responsible for managing the day-to-day operational activities required to assure a safe and effective patient-care environment in the Clinic; including sufficient staff coverage. Manages and directs the responsibilities of the clerical staff, clinical staff and physicians' schedules (at multi-locations) to ensure compliance with the clinic's policies, procedures and regulatory requirements. Prepares and manages budgets, product inventory, addresses complaints, accept deliveries and develops performance goals for staff. Develops and assists with the implementation of the clinic's marketing strategies, processes invoices and staff payroll/timekeeping. Manages and sustains patient work flow schedules throughout the day. May greet/welcome patients, schedule appointments, coordinate surgery schedules and accept patients' payments. Oversees and maintains knowledge of building maintenance and security.
Qualifications
Required Minimum Education:
H.S. Diploma; College Degree Preferred; CMA Certification, desired
Required Minimum Experience:
5 years medical experience; Optometry preferred
(2 years medical billing/coding and 2-3 years front desk)
A combination of experience, education, and/or training which substantially demonstrates the following knowledge, skills and abilities:
Advance knowledge of HIPAA guidelines
Knowledge of diagnostic codes, billing codes and filing claims
Ability to manage and work with a Customer Service attitude and polite telephone etiquette
Proficient in MS(Word, Excel, PowerPoint, Internet); type at least 45 wpm accurately
Effective communication skills (written and verbal)
Able to lead and manage staff (co-workers)
Aptitude with mathematical functionality (budgets, ledgers, financial reporting)
Self-motivated, disciplined, driven, focused, observant
Proactive, take initiative, attention to details, a problem solver
Scribe Training Specialist
Thomas Eye Group Pc job in Sandy Springs, GA
Job Details SANDY SPRINGS - Sandy Springs, GAScribe Training Specialist
Training Specialists at several locations will be involved in mentoring and developing new hires after they finish TEG Academy. Helping welcome, motivate, and energize new hires, creating a positive culture, demonstrating a real- time understanding of AIDET, and ensuring the same standardized skills training is completed across the company.
They will communicate with practice managers, clinical supervisors, and leads to discuss a trainees progress and troubleshot issues as they arise. They will look for areas of opportunity within their clinic and bring those topics to bi-monthly departmental meetings. They will be involved in new trainings and act as an on-site liaison for the department.
They will be involved in performance interviews at the practice managers request for potential new hires in order to evaluate their current level of skill.
We are seeking a someone who demonstrates our core values of Compassion, Excellence, and Ownership, is honest and trustworthy, excellent work ethic, accountable, leads by example, adaptable, willing to teach others, demonstrates understanding of necessary technical skills, understands how to set expectations, and whose documentation in ModMed is considered above reproach.
Qualifications
High School Diploma or GED, with Bachelors or a JCAHPO COA or COT certification as a plus.
A combination of experience, education, and training history which substantially demonstrates the necessary skills and abilities.
Contact Lens Patient Care Coordinator
Atlanta, GA job
Job:
Contact Lens Patient Care Coordinator
EEOC:
Admin Support
Status:
Non-Exempt
Department:
Optical
Position Overview: Responsible for greeting customers, answering the phones, scheduling appointments, completing administrative processing and recordkeeping. Will be able to answer questions regarding advertising promotions; screen customers to determine what services will meet their needs, and demonstrate excellent customer service. The position supports the mission of the practice by demonstrating excellent customer care and incorporating telemarketing and customer retention calls as needed.
Responsibilities:
Opens the office and ensures the front office is in order.
Promptly and professionally answers telephone calls. Routes calls appropriately, offering voice mail, paging, or redirection of calls as needed.
Greets visitors and assists them as appropriate. Phones or pages employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organization needs.
Retrieves phones messages and prioritizes return phone calls.
Answers incoming calls and guides customers to the appropriate service.
Explains financial requirements to the patients or responsible parties and collects copays as required.
Distributes and obtains appropriate forms, including new patient information, insurance information, and HIPAA information for all customers.
Schedules all appointments.
Prepares client charts on a daily basis.
Manages filing of all charts electronically.
Confirms hearing aids and ear molds are ready prior to client appointment.
Confirm the next day appointments.
Tracks referral source for all customers.
Complete all patient check in procedures, including paperwork, scanning insurance information, obtaining primary care physician information, and collecting any balance on account prior to patient's appointment.
Complete check out procedures including collecting any payments and scheduling follow up appointment.
Send physician referrals and file documents with confirmation of receipt.
Document all interactions with patients appropriately
Demonstrate understanding of hearing impaired communication needs, talking slowly, clearly and at elevated levels as needed for the patient to hear.
Ethics and Compliance-Performs to ethical standards by following practice policies and procedures. Exhibits integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
Accounting functions
Collects and records payments.
Posts charges in the accounting system and balances daily payments.
Prepares invoices and prints fee sheets.
Inserts appropriate information to the insurance tab and completes insurance verification forms as needed to verify insurance coverage prior to patient's appointment.
Collects overdue balances when patient checks in for appointment.
Assists walk in and phone patients with basic product information as needed related to contacts services and retail products available over the counter.
Miscellaneous duties
Manages recalls for appointments for all customers in the database.
Prepares marketing material as needed.
Maintains an attractive and welcoming office environment.
Prepares daily reports as directed.
Establishes and maintains good public relations.
Performs all other miscellaneous duties as assigned.
Practices good safety and infection control protocols.
Exercises confidentiality as it relates to all business and client information
Qualifications:
Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening, sales, and problem solving skills.
K
nowledge of medical terminology and organization services.
Knowledge of individual responsibilities to accurately direct callers.
Ability to input sales and balance accounts daily.
Must be able to organize time and prioritize numerous duties within strict deadlines.
Ability to use multi-line phone system, including transferring calls and paging.
Adequate hearing to answer phone and speak with patients.
Ability to speak clearly and loudly enough to be heard by callers and patients.
Requires the ability to deal with numerous interruptions.
Must deal with customers in a caring and respectful manner.
Must be detailed oriented.
Elicits appropriate information to route calls to the appropriate person.
Prevents, calms, or defuses irate callers and patients by working with them to identify concerns and properly directs calls.
Pediatric Ophthalmologist
Thomas Eye Group Pc job in Atlanta, GA
Job Details 5901A PEACHTREE DUNWOODY RD STE 500 - ATLANTA, GA Full Time Day Health CareDescription
Thomas Eye Group is a physician-owned and -professionally managed specialty medical practice with 19 locations in the Metro-Atlanta area. As part of the natural, planned growth of our practice, we are seeking new pediatric ophthalmology physicians to care for the ever- growing population of Atlanta and the surrounding counties.
Thomas Eye Group has been providing pediatric eye care for 50 years in the Greater Atlanta area. In fact, one of the two founders of the group was a pediatric ophthalmologist. Our current pediatric team includes 4 Pediatric Ophthalmologists, 4 Pediatric Optometrists, and 3 of only a handful of Orthoptists in the entire country. TEG has a very close, ongoing relationship with Children's Healthcare of Atlanta, one of the largest pediatric hospital networks in the country. In addition, we maintain close working relationships with the community pediatrics and pediatric sub-specialists throughout the Atlanta metropolitan area.
In addition to our strong pediatric team, TEG has all sub-specialties represented and an established referral base. Additionally, TEG uses Modernizing Medicine as its electronic medical records system, with portals for patients and referring providers, and record-sharing partnerships with other practices in the region. We also understand that, as a physician, you'd much rather focus on patient care than the day-to-day details of running a business. We are proud to say that our administrative staff does an excellent job supporting the physicians, from our financial department to our dedicated HR, IT and marketing personnel. All of this makes us an ideal practice for physicians who want to offer their patients an optimal, convenient healthcare experience.
TEG offers a very generous incentive package. Not only would you receive an excellent salary and bonus opportunities, but as a physician-owned practice, the opportunity to become a shareholder exists within the organization. We also offer 401(k) matching and profit sharing, potential commercial real estate, and ASC co-ownership.
The Atlanta region, we are proud to say, is a wonderful part of the country. For those who love nature, Atlanta is located near the Appalachian Trail, Great Smoky Mountains and just a few hours from the beach. For sports fans, we are home to the MLB Atlanta Braves, the NFL Falcons, the NBA Hawks, MLS United FC, and several minor league sports teams. Atlanta also has a variety of cultural venues, from museums to theaters. There is also a multitude of casual social venues where your doctors can spend time with their friends and families. Your spouses won't have difficulty finding work, either, since the Atlanta region houses the headquarters for Fortune 500 companies such as Home Depot, UPS, and Coca Cola. No matter what you may be interested in, Atlanta has something for you!
We would love to talk to you about a career at Thomas Eye Group! Please send your CV and brief cover letter to Pam Summers at ****************** and Hannah Kim at *********************. If you have any questions, please don't hesitate to reach out. We eagerly anticipate meeting you to discuss your potential career at Thomas Eye Group.
Qualifications
A medical degree in ophthalmology.
Successful completion of an internship and residency in ophthalmology & a fellowship in pediatric ophthalmology.
Successful completion of a pediatric ophthalmology fellowship.
GA state license to practice ophthalmology.
Expert knowledge and surgical skills in pediatric ophthalmology and adult strabismus.
Good administrative and managerial skills.
Strong organizational, communication, problem-solving, and decision-making skills
Easy ApplyController
Thomas Eye Group Pc job in Atlanta, GA
Job Details Management CORPORATE - Atlanta, GA Full Time Hybrid Position Day AccountingDescription
We're seeking an experienced and hands-on Controller to lead and evolve our accounting function. This role is ideal for someone who thrives in fast-paced environments, has a strong foundation in accounting operations, and enjoys solving complex operational and financial challenges. The Controller will support strategic finance initiatives, lead the month-end close, and oversee a team of accountants and AP/procurement staff.
Key Responsibilities
Accounting Operations & Close
Own the monthly close process including review and preparation of revenue, payroll, and expense accruals
Review expenses for accuracy and book adjusting journal entries as needed
Maintain oversight of cash reconciliations, compliance filings (sales tax, annual registrations), and doctor/location-level reporting
Lead improvements in balance sheet reconciliations and overall ledger integrity
Systems & Process Management
Maintain and enhance accounting operations in NetSuite (or similar ERP such as Sage Intacct)
Oversee AP and procurement workflows, including weekly payment runs via Stampli
Implement scalable best practices across accounting and procurement, with a focus on automation and lean operations
Cross-Functional Collaboration
Partner closely with the VP of Finance on cash flow forecasting and strategic planning
Serve as a point of contact for inquiries from doctors, practice managers, the People team, and the executive team
Provide timely and accurate data to support decision-making across the organization
Team Leadership
Manage and mentor two Senior Accountants
Provide oversight to the AP/procurement function, ensuring accurate and timely vendor payments and purchase processes
Qualifications
Ideal Candidate Profile:
You're analytical, detail-oriented, and pragmatic - equally comfortable reconciling historical records and advising executives on cash flow. You bring structure to ambiguity and are energized by untangling complex systems and building scalable processes from the ground.
Qualifications:
Proven experience as a Controller or Assistant Controller, ideally in healthcare, multi-location services, or a similar environment
Experience with an ERP system (NetSuite preferred; Sage Intacct or similar acceptable)
Familiarity with Microsoft Power BI or similar reporting tools is preferred
Hands-on approach with the ability to dig into operational details and resolve historical accounting issues
Familiarity with AP systems (Stampli experience a plus)
Excellent communication skills and ability to work cross-functionally with finance, operations, HR, and executive leadership
CPA preferred but not required
People Operations Talent Sourcer
Thomas Eye Group job in Atlanta, GA
The Talent Sourcer plays a key role in building strong candidate pipelines for current and future hiring needs. This role is responsibl...Required Qualifications: 1-3 years of experience in recruiting, sourcing, HR, or related talent support roles (internal or agency).
Strong research, networking, and communication skills.
Experience using LinkedIn Recruiter, sourcing extensions, or ATS platforms.
Ability to manage multiple searches and pipelines simultaneously.
Highly organized, self-directed, and comfortable working in a fast-paced environment.
Preferred Qualifications:
Experience sourcing within healthcare or clinical environments.
Familiarity with behavioral or competency-based interview practices.
Experience supporting high-volume hiring environments.
Experience with Paycom is preferred.
Core Competencies:
Professional and clear communication
Attention to detail and documentation accuracy
Organization
Adaptability and flexibility
Relationship building
Motivation to learn and proactively problem solve
Practice Manager
Thomas Eye Group job in Sandy Springs, GA
Support Practice Manager in the day-to-day operations of the office. Directs Supervisors engaged in admin/clinic operations. ...Minimum Education Requirements: HS Diploma required; College Degree preferred; COA/COT/COMT Certification preferred Minimum Experience Requirements:
1-3 years in leadership/management role
Ophthalmology experience strongly preferred
A combination of experience, education, and/or training which substantially demonstrates the
following knowledge, skills, and abilities:
Advanced knowledge of HIPAA guidelines
Knowledge of diagnostic codes, billing codes and filing claims
Ability to manage and work with a Customer Service attitude and polite telephone etiquette
Proficient in MS(Word, Excel, PowerPoint, Internet)
Effective communication skills (written and verbal)
Able to lead and manage staff (co-workers)
Aptitude with mathematical functionality (budgets, ledgers, financial reporting)
Self-motivated, disciplined, driven, focused, observant
Proactive, takes initiative, attention to detail, a problem solver