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Thompson Coe jobs - 47 jobs

  • Legal Secretary - Dallas

    Thompson, Coe, Cousins & Irons L.L.P 4.3company rating

    Thompson, Coe, Cousins & Irons L.L.P job in Dallas, TX or remote

    Thompson Coe, an Insurance Defense law firm, is seeking a full-time Litigation Legal Secretary. Qualified candidates will have the following knowledge, skills and abilities: Provides administrative support to litigation attorneys in the practice of law. Assists in preparing for hearings, trials, mediation, arbitration, depositions, meetings, etc. in a fast-paced, high volume litigation practice. Maintains, organizes, and manages electronic and paper client files. Knowledge of state and federal litigation deadlines - Dockets/calendars deadlines. Exercises discretion and maintains information of a confidential nature. Experience using a document management system; preferably iManage. Ability to E-file in State and Federal court. Assist with travel arrangements and process expense reimbursements. Maintain attorney calendars. Open new client/matter files, request conflict checks. Complete check requests/tracking. Assist with timekeeping. Superior written and communication skills. Handles multiple tasks simultaneously. Works occasional overtime, as needed. Adhere to Firm policies and procedures as outlined in the Firm Handbooks. Other duties as assigned. Qualifications: Five (5) plus years of recent litigation experience in a law firm; preferably insurance defense. Advanced knowledge of the litigation process; rules of procedure; excellent litigation, secretarial, grammar, and proofreading skills. High proficiency in MS Office Suite. Ability to operate standard office equipment. Ability to turn constructive feedback into best practices for future use. Ability to adapt to change and new technology. Ability to communicate professionally and effectively with co-workers, clients, courts and opposing counsel and be proactive about seeking clarification of ambiguities. Ability to read and understand attorney mail and email. Ability to work positively within a team environment. Typing speed of 65+ words per minute. Thompson Coe offers competitive compensation complemented by a benefits package. We also offer a hybrid work from home schedule to qualifying employees. Thompson Coe is an Equal Opportunity Employer.
    $56k-87k yearly est. 14h ago
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  • Litigation Paralegal

    Thompson, Coe, Cousins & Irons L.L.P 4.3company rating

    Thompson, Coe, Cousins & Irons L.L.P job in Austin, TX

    Thompson Coe is looking for an experienced civil litigation paralegal to join our Austin office. This is a great opportunity for a proactive self-starter with exceptional organizational skills and the ability to manage a very large and fast-paced insurance coverage and litigation docket. The qualified candidate will utilize a high level of job expertise to complete paralegal tasks under the supervision of case attorneys. Must be able to exercise independent judgment and decision making. Experience organizing and managing complex files and discovery is required. Ability to work in a cooperative and positive manner with all coworkers, clients, attorneys and non-attorney staff and observe confidentiality in all matters relating to the Firm. Essential Job Responsibilities: Reviews, organizes and summarizes case documents in order to assist in preparation of case for trial. Reviews records to determine what information is needed for cases. Draft routine notices, affidavits, memoranda, and correspondence. Prepare discovery. Order and summarize medical records. Reviews and analyzes matters for the purpose of preparing matter evaluations and status reports to clients. Communicate with clients, attorneys, staff and other outside personnel to obtain or provide information. Enter time into accounting and billing software daily. Ability to handle pressure, interruptions, and multiple projects with frequently changing priorities in an efficient manner, rapid turnaround required, and generally perform in a fast-paced environment. Proficient in all software; ability to adjust to multiple tasks from multiple individuals in the Firm. Follows ethical requirements as set forth by the Rules of Professional Conduct of the state. Knowledge, Skills and Abilities Required: Minimum of 5 years' recent law firm litigation paralegal experience, with State court and Federal litigation experience. Four-year Bachelor's degree and/or two-year ABA approved Paralegal certificate ideal but not required. Proficiency in Microsoft Office suite to include PowerPoint, Excel and Adobe Pro. Ability to consistently meet deadlines while managing multiple projects with competing priorities. Positive attitude and exceptional verbal, written, and interpersonal communication skills required for daily interaction with clients, opposing counsel and mediators. Ability to exercise discretion, good judgment, and poise in handling sensitive and confidential information. Ability to define problems, collect data, establish facts and draw valid conclusions. Demonstrate accuracy and thoroughness; look for ways to improve and promote quality.
    $69k-93k yearly est. 3d ago
  • HR Compliance Manager

    Jackson Walker 4.8company rating

    Houston, TX job

    Job Description Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Compliance Manager Department: Human Resources Reports To: Chief Human Resources Officer Location: This role can sit in any of Jackson Walker's office locations. (Dallas / Austin / Houston / San Antonio / Fort Worth) FLSA: Exempt POSITION SUMMARY: The Compliance Manager is responsible for overseeing Jackson Walker's firmwide leave of absence programs and ensuring compliance with applicable federal, state, and local employment laws and Firm policies. This role serves as the subject-matter expert for leave administration, working closely with employees, managers, and HR leadership to deliver a consistent, compliant, and employee-centered leave experience. Reporting directly to the Chief Human Resources Officer, this position plays a critical role in managing regulatory compliance, mitigating risk, and supporting the Firm's commitment to operational excellence and employee well-being. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leave Administration & Program Management Administer all firmwide leave programs, including but not limited to FMLA, ADA accommodations, short-term disability, parental leave, secondary leaves, military leave, and applicable state and local leave programs. Partner with the Benefits Department on long-term disability administration. Serve as the primary point of contact for employees and managers regarding leave eligibility, processes, timelines, and documentation requirements. Review and assess leave requests, determine eligibility, and ensure appropriate documentation is obtained and maintained. Track leave usage, manage return-to-work processes, and coordinate transitional or accommodation needs as applicable. Ensure compliance with federal, state, and local employment laws related to leave, accommodations, and wage and hour considerations as they intersect with leave administration. Monitor legislative and regulatory changes impacting leave administration and recommend policy or process updates as needed. Maintain accurate records and documentation to support compliance, audits, and internal reviews. Partner with HR leadership to address complex leave situations and mitigate potential exposure. Background Checks Coordinate and manage pre-employment background checks through RAI (vendor). Work with PG Leaders to run client-driven background checks. Ensure compliance with federal, state, and local laws (e.g., FCRA) governing background screening. Maintain accurate records and documentation of all background check processes. Communicate results to HR; escalate to HR leadership if needed. Compliance Management Develop, implement, and maintain HR compliance policies and procedures aligned with federal, state, and local regulations. Monitor legislative and regulatory changes; advise leadership on necessary updates. Conduct regular audits of HR processes (e.g., onboarding, payroll, benefits, employee relations) to ensure compliance. Oversee compliance with EEOC, ADA, FMLA, wage and hour laws, and other employment regulations. Provide training and guidance to HR staff and managers on compliance topics and best practices. Ensure compliance with federal, state, and local employment laws related to leave, accommodations, and wage and hour consideration as they intersect with leave administration. Monitor legislative and regulatory changes impacting leave administration and recommend policy or process updates as needed. Maintain accurate records and documentation to support compliance, audits, and internal reviews. Partner with HR leadership to address complex leave situations and mitigate potential exposure. Answer questionnaires and survey questions related to HR policies. Policy Development & Process Improvement Develop, review, and maintain leave-related policies, procedures, and employee communications. Create standardized tools, templates, and workflows to ensure consistent application of leave practices across the Firm. Identify opportunities to streamline leave administration processes and improve the employee experience through automation or system enhancements. Support HRIS system configuration related to leave tracking and reporting. Advisory Support & Collaboration Advise managers and HR business partners on leave-related matters, accommodations, and compliance considerations. Provide guidance on sensitive or complex employee situations requiring discretion and sound judgment. Deliver training and education to managers and employees on leave policies, compliance requirements, and best practices. Reporting & Data Management Prepare reports and metrics related to leave utilization, trends, and compliance for HR leadership. Analyze data to identify patterns, risks, or opportunities for improvement. QUALIFICATIONS: Bachelor's degree in Human Resources, Business Administration, or a related field preferred. Minimum 3 years of experience administering employee leave programs and ensuring compliance with employment laws. Demonstrated experience managing FMLA and multi-state leave programs required; law firm or professional services experience preferred. Strong working knowledge of federal, state, and local leave laws and employment regulations. Excellent organizational and time-management skills with the ability to manage multiple priorities and sensitive matters. Strong analytical and problem-solving skills with sound judgment and attention to detail. Excellent written and verbal communication skills with the ability to explain complex policies clearly and professionally. High degree of discretion and professionalism when handling confidential information. Proficiency in HRIS platforms, leave administration systems, and Microsoft Office 365. WORK CONDITIONS: This position operates in a typical professional office environment with standard equipment. The role requires professionalism, discretion, and the ability to manage multiple priorities while maintaining attention to detail. Occasional extended hours may be required during peak periods or complex leave situations. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $73k-95k yearly est. 4d ago
  • Unified Communications Analyst

    Jackson Walker 4.8company rating

    Dallas, TX job

    Job Description Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Unified Communications Analyst Department: Information Technology Reports To: Unified Communications Manager Location: Dallas FLSA Status: Exempt Position Summary: Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for a Unified Communications Analyst in our Dallas office. The Unified Communications Analyst is responsible for the administration, maintenance, and optimization of Jackson Walker's enterprise voice, data, video, and collaboration platforms. This role ensures reliable, secure, and high-quality communication services across the Firm while supporting infrastructure performance, vendor coordination, and network security initiatives. Essential Duties and Responsibilities: Unified Communications Operations Manage day-to-day operations of unified communications systems, including voice, video, conferencing, SIP/VoIP, and collaboration platforms. Perform moves, adds, and changes for telecommunications equipment, circuits, and configurations. Maintain Quality of Service (QoS) across all communication platforms to support mission-critical applications. Network & Infrastructure Support Monitor network utilization and performance, making recommendations for bandwidth optimization. Assist with maintenance of switches, routers, firewalls, VPNs, IDS/IPS, and wireless networks. Support IP addressing, subnetting, and routing design initiatives. Maintain DID inventories and network-based fax services. Security & Vendor Coordination Partner with Information Security leadership on network security tasks and mitigation efforts. Coordinate with vendors on troubleshooting, service changes, and configuration updates. Assist with network-based scanning and security monitoring activities. Mobility & Device Management Deploy and maintain mobile devices, phones, and tablets using the Firm's MDM platform. Maintain and administer MDM systems and captive portal platforms. Support wireless authentication platforms and access controls. Collaboration & Support Coordinate with HR and Facilities on employee moves, onboarding, and office transitions. Support firmwide onboarding initiatives, including Summer Clerks and Associate classes. Participate in on-call rotation and provide after-hours support as required. Qualifications: Associate degree preferred; relevant certifications or equivalent experience accepted. Minimum 3 years of experience in an IT or unified communications role. Experience supporting platforms such as Zoom, Microsoft Teams, and Webex. Strong analytical, troubleshooting, and communication skills. Work Conditions: This role operates in a professional office environment and may require more than 37.5 hours per week during peak periods. Evening or irregular hours may be required based on firm needs. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $96k-128k yearly est. 11d ago
  • Billing Manager

    Jackson Walker 4.8company rating

    Houston, TX job

    Job Description Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Billing Manager FLSA Status: Non-Exempt Department: Accounting Reports To: Billing Department Manager POSITION SUMMARY: Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for a Billing Manager in our Houston or Dallas offices. The Billing Manager is responsible for coordinating client billing processes, ensuring accuracy, compliance with engagement terms, and adherence to firm billing guidelines. This role partners closely with attorneys, accounting leadership, and internal departments to deliver timely, accurate, and client-compliant billing services. ESSENTIAL DUTIES & RESPONSIBILITIES: Client Billing & Matter Setup Open and maintain client and matter records, including billing formats, rates, and contact details. Review engagement letters to ensure billing compliance and configure systems accordingly. Set up and manage special billing arrangements, rates, and disbursements. Apply trust/retainer funds at time of billing as needed. Submit e-bills, rates, budgets, appeals, etc. into various e-bill sites as needed. Pre-Bill & Invoice Management Manage the receipt of prebills via the PrebillManager application. Generate, distribute, and track pre-bills for attorney review and approval as requested. Follow up on outstanding pre-bills and escalate non-compliance to firm leadership. Edit and finalize bills per attorney instruction while ensuring adherence to firm billing policies. Process write-offs and billing adjustments as approved. Compliance & Collaboration Ensure compliance with firm billing guidelines and client billing requirements. Support internal audits and respond to billing-related inquiries. Partner with attorneys and firm leadership to address complex billing scenarios. QUALIFICATIONS: Bachelor's degree preferred; high school diploma or GED required. Minimum 7 years of legal billing experience; law firm experience required. Proficiency with legal accounting and e-billing systems; Aderant experience highly preferred. Strong knowledge of e-billing is required. Strong organizational, analytical skills. Strong computer proficiency in the following Microsoft Office programs - Excel, Outlook, and Word. Ability to work under time constraints, alone or in a team environment. Ability to organize and prioritize numerous tasks and complete them under time constraints. Interpersonal skills necessary to communicate in person, by e-mail, and telephone to provide information with courtesy and tact to clients, attorneys, and other staff members. Working Conditions: This role operates in a professional office environment and may require more than 37.5 hours per week during peak periods. Evening or irregular hours may be required based on firm needs. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $93k-125k yearly est. 9d ago
  • Transactional Practice Innovation Lead

    Jackson Walker 4.8company rating

    Austin, TX job

    Job Description Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Transactional Practice Innovation Lead Department: Innovation Austin-Dallas-Houston Reports To: Chief Innovation Officer Location: This role can sit out of the following Jackson Walker office locations: Austin / Dallas / Houston FLSA: Exempt POSITION SUMMARY: The Transactional Practice Innovation Lead is responsible for advancing workflow innovation across transactional practices, from intake to signature. This role partners with practice leadership and cross-functional teams to standardize high-volume document families, create clause and playbook systems, and implement measurable pilots that enhance drafting speed, accuracy, and consistency. The position bridges legal expertise and process design to build scalable, technology-enabled workflows that improve client value and operational efficiency across Corporate and Securities, Finance, Healthcare, Immigration, and related practice areas. KEY RESPONSIBILITIES: Workflow Design & Innovation Lead the design, testing, and implementation of workflow innovations for transactional matters from intake through execution. Map and analyze high-volume document families, including NDAs, purchase agreements, credit and security documents, disclosure schedules, and common regulatory forms. Build and maintain clause libraries, playbooks, and standardized review systems that support drafting and negotiation efficiency. Develop playbook-guided drafting and redline workflows that promote consistency and faster approvals. Pilot Development & Evaluation Identify opportunities for process automation and data-enabled drafting within key document types. Design pilots with measurable objectives such as hours per document, variance from playbooks, and partner acceptance rates. Track pilot performance and document results, publishing success metrics and lessons learned. Oversee version control, audit notes, and risk documentation for all transactional workflows. Training, Adoption & Change Management Deliver training, quick-reference guides, and office hours to support adoption across practice groups. Build and maintain a network of practice champions to reinforce change management and sustain adoption. Develop communication plans tied to pilot launches, workflow rollouts, and user feedback. Collaborate with KM, LPM, and Pricing teams to ensure seamless integration into matter management and client reporting. Technology Integration & Collaboration Partner with IT and Security to ensure integration with CLM and document management systems, including access controls and compliance protocols. Work with Research and KM to maintain aligned data models and templates across matter types. Provide client-facing summaries and materials demonstrating efficiency and value improvements when requested. QUALIFICATIONS: Juris Doctor (J.D.) from an accredited law school preferred. Active license and good standing with a U.S. state bar. 8+ years of experience as a transactional attorney or knowledge management professional in Corporate, Finance, or Healthcare practices. Proven experience building clause libraries, playbooks, and process-improvement initiatives leveraging legal technology. Licensed deal lawyer or transactional knowledge management professional with extensive clause library and playbook experience. Demonstrated success implementing process or technology-based improvements for drafting and review efficiency. Strong familiarity with redline workflows, CLM platforms, and data models for core agreement families. Excellent analytical, project management, and communication skills. Proven ability to define and track measurable workflow outcomes and adoption metrics. Experience coaching or training attorneys on standardized drafting and review approaches preferred. Exposure to regulatory requirements in healthcare, finance, or immigration matters a plus. WORK CONDITIONS: Hybrid position within Jackson Walker offices with limited travel for trainings and client showcases. The role collaborates daily with the Chief Innovation Officer, Knowledge Management, Research, Legal Project Management, Pricing, IT, Security, and practice leadership. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $134k-182k yearly est. 4d ago
  • Desktop Engineer

    Jackson Walker 4.8company rating

    Houston, TX job

    Job Description Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Desktop Engineer Department: Information Technology Reports To: Manager of End User Experience Location: Houston FLSA: Non-Exempt Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for a Desktop Engineer in our Houston office. The Desktop Engineer provides high-touch, professional end-user technology support across Jackson Walker offices. This role is responsible for the imaging, configuration, deployment, maintenance, and lifecycle management of firm-approved technology equipment, applications, and peripherals. The Desktop Engineer serves as a key escalation point for complex technical issues and partners closely with IT, Facilities, Finance, and firm leadership to ensure a consistent, reliable, and secure technology experience for attorneys and staff. ESSENTIAL DUTIES & RESPONSIBILITIES: End-User Support & Service Excellence Provide onsite and remote technical support to attorneys, legal assistants, and administrative staff across multiple firm locations. Deliver responsive, high-touch support for time-sensitive legal work, client meetings, and executive technology needs. Coordinate with local office administrators to schedule support visits, equipment replacements, and proactive user outreach. Ensure a consistent and professional end-user experience aligned with the firm's service standards. Asset & Inventory Management Maintain accurate inventory records for firm-owned technology assets, ensuring proper tagging, tracking, and lifecycle management. Coordinate hardware shipments, deployments, refresh cycles, and equipment recovery for remote and onsite users. Conduct periodic site visits to validate physical inventory and reconcile asset records. Partner with Procurement and Finance to support hardware lifecycle planning and cost allocation. Technical Troubleshooting & Escalation Diagnose and resolve complex hardware, software, peripheral, and connectivity issues. Serve as a Tier II/III escalation resource for the Service Desk and regional IT teams. Support firm-standard applications and platforms, including Windows OS, Microsoft 365, iManage, VPN, and legal technology tools. Document all incidents, resolutions, and system changes in the firm's ticketing system. System Deployment & Maintenance Image, configure, deploy, and maintain desktops, laptops, and peripheral devices according to firm standards. Support AV and conferencing technologies, including Zoom and Microsoft Teams meeting rooms. Apply system updates, patches, and upgrades using both automated and hands-on methods. Assist with office buildouts, relocations, and technology transitions. Collaboration, Reporting & Documentation Collaborate with IT infrastructure, security, and applications teams to deliver integrated technology support. Produce reports on ticket trends, asset status, and recurring issues. Maintain and enhance internal documentation, knowledge base articles, and process guides. Identify recurring issues and recommend process or system improvements. QUALIFICATIONS: Associate or Bachelor's degree in Information Technology or related field, or equivalent experience. Minimum 3 years of desktop support or engineering experience; law firm or professional services environment preferred. Proficiency with Windows OS, Microsoft 365, remote access tools, and endpoint management platforms. Strong interpersonal, communication, and documentation skills. Ability to operate computers and related standard office equipment. Ability to lift and move light equipment such as monitors and desktop computers, with our without reasonable accommodations. WORKING CONDITIONS: This role operates in a professional office environment and may require more than 37.5 hours per week during peak periods. Evening or irregular hours may be required based on firm needs. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $75k-98k yearly est. 9d ago
  • Case Clerk - Fiduciary Litigation

    Jackson Walker 4.8company rating

    Houston, TX job

    Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Case Clerk Department: Litigation/General Office Reports To: Office Administrator FLSA: Non-Exempt POSITION SUMMARY: The Case Clerk supports Jackson Walker s fiduciary litigation team by managing the lifecycle of client files in accordance with firm policies and confidentiality requirements. Under general supervision, this role is responsible for providing essential administrative and legal support during all stages of a lawsuit by ensuring case files are organized and deadlines are met. The Case Clerk will organize, maintain, and close client files. The Case Clerk will also support attorneys and staff with file-related administrative tasks. The Case Clerk plays a key role in ensuring accurate recordkeeping and efficient access to client information across the firm. ESSENTIAL DUTIES AND RESPONSIBILITIES: File Management & Records Open new client files by entering information into firm databases and creating physical files as required. Route new file information and materials to attorneys and appropriate firm personnel. Organize, file and maintain physical and electronic case file in iManage, ensuring accuracy and organization. Monitor and update attorney calendars and assist in tracking upcoming deadlines. Assemble and organize exhibits and litigation binders for use in hearings and trials. Assist with deposition preparation, including assembly and organization of exhibits. Perform general office support. General Strict adherence to client confidentiality and firm information. Perform other duties and special projects as assigned. QUALIFICATIONS: High school diploma or GED required. Bachelor s degree from an accredited college or university preferred. Minimum of 1-year prior filing or records management experience required, preferably in a legal or professional services environment. Strong proof-reading (grammar, spelling, and punctuation) required. Ability to perform basic arithmetic calculations when reviewing forms and records. Strong organizational skills with the ability to prioritize tasks and meet deadlines. Ability to maintain filing systems using alphabetical and numerical guidelines. Ability to meticulously track multiple deadlines and documents. Proficiency with Windows-based computer systems and standard office equipment, including telephone consoles, copiers, and scanners. Proficiency with Microsoft Office (specifically Word and Excel). Effective interpersonal and communication skills to interact professionally with attorneys, staff, and clients in person, by phone, and via email. Ability to retrieve, move, and distribute files, including lifting boxes weighing up to 20 pounds and accessing filing cabinets and shelves up to six feet high, with or without reasonable accommodations. WORK CONDITIONS: This position operates in a professional office environment with standard office equipment and minimal exposure to excessive noise or temperature fluctuations. Regular full-time in-office attendance is an essential function of the role. Occasional unscheduled overtime may be required to meet business needs. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $23k-28k yearly est. 9d ago
  • Director of Conflicts Analysis and Resolution

    Jackson Walker 4.8company rating

    Austin, TX job

    Job Description Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Director of Conflicts Analysis and Resolution Department: Office of the General Counsel Reports To: General Counsel Location: This role can sit in any of Jackson Walker's office locations. (Dallas / Austin / Houston / San Antonio / Fort Worth) FLSA: Exempt POSITION SUMMARY: The Director of Conflicts Analysis and Resolution leads Jackson Walker's firmwide conflicts program, ensuring the timely identification, analysis, and resolution of conflicts of interest across all client matters, lateral hires, and internal operations. This role plays a critical part in safeguarding the firm's ethical compliance, mitigating risk, and supporting efficient business intake processes. The Director manages the conflicts team, collaborates closely with attorneys, Recruiting, Business Intake, and firm leadership, and develops policies and practices that strengthen the firm's overall risk-management framework. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conflicts Analysis & Clearance Oversee the end-to-end conflicts review workflow for new clients, new matters, and firmwide business intake. Evaluate conflict reports, perform legal and factual analysis, and provide clear recommendations to attorneys and leadership regarding potential conflicts and resolution paths. Analyze complex conflict scenarios requiring interpretation of ethical rules, case law, waivers, and screening requirements. Facilitate discussions between attorneys when conflict issues arise and support timely, practical resolution. Draft or support drafting of conflict waivers and screening notices as needed. Lateral Hiring Lead conflicts analysis for all lateral attorney candidates and groups. Review conflict reports prepared by analysts and ensure accurate, thorough evaluation of incoming matters and prior representations. In consultation with the General Counsel, determine whether waivers, consents, ethical walls, or withdrawals are needed. Advise Recruiting and Practice Group Leaders on conflict-related onboarding considerations. Risk & Compliance Ensure compliance with professional responsibility rules, firm policies, applicable laws, and regulatory requirements related to conflicts of interest and ethical screens. Partner with the General Counsel to design, refine, and implement conflicts policies, procedures, and best practices. Monitor changes in ethics rules and industry standards and update internal protocols accordingly. Maintain expert-level knowledge of the applicable Rules of Professional Conduct, including multijurisdictional considerations. Team Leadership & Collaboration Lead, coach, and develop the conflicts team, promoting accuracy, responsiveness, risk awareness, and continuous improvement. Collaborate with Business Intake, Recruiting, Practice Group Leaders, IT, and other operational teams to ensure seamless conflict clearance processes. Develop and deliver training to attorneys and staff on conflicts awareness, ethical compliance, and best practices. Build and maintain strong working relationships across offices to support a consistent and efficient conflicts program. Systems & Reporting Oversee conflicts software platforms, ensuring data integrity, functionality, and optimal use of technology. Partner with IT and vendors to evaluate enhancements, implement system upgrades, streamline workflows, and adopt emerging tools. Generate reports and dashboards that provide insights into conflicts trends, clearance times, risk indicators, and team performance. Support the firm in strategic planning by identifying conflict-related risks and opportunities for process improvement. QUALIFICATIONS: Bachelor's degree required; J.D. preferred with license to practice law in the United States and in good standing with the Texas Bar. Minimum of 8 years' experience in conflicts, risk management, professional responsibility, or compliance within a law firm or professional services environment. Deep understanding of conflicts of interest rules, legal ethics, and professional responsibility frameworks. Proven leadership experience in managing teams and driving decisions in high-pressure, time-sensitive environments. Strong analytical and communication skills with the ability to synthesize complex information and advise senior leadership. Experience with conflicts software systems, legal research tools, and business intake processes. Demonstrated ability to collaborate effectively across departments and offices. WORK CONDITIONS: This position operates in a typical professional office environment with standard equipment. The role requires professionalism, discretion, and the ability to manage multiple priorities while maintaining attention to detail. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $129k-188k yearly est. 11d ago
  • Insurance Coverage Attorney

    Hinshaw & Culbertson 4.5company rating

    Dallas, TX job

    Hinshaw & Culbertson, a leading national law firm, is seeking an attorney to join its Insurance Services group in its Dallas office. This position offers the opportunity to work with a collaborative team, representing national and international insurance clients across a broad range of complex coverage areas, including but not limited to bad faith, professional liability, pollution, construction defect, personal and advertising injury, cyber liability, and excess liability matters. This is an exciting opportunity for someone interested in career growth. Our firm is dedicated to your professional development, providing comprehensive training, mentorship, and support to help you succeed and advance within the firm. You will be entrusted with a diverse and challenging caseload, taking on significant responsibilities from the start. Position Requirements: Must be admitted to the Texas Bar in good standing. Ideal candidates will have civil litigation experience in both state and federal courts. Experience representing clients in first and third-party insurance coverage litigation matters is preferred. Candidates should also have strong research, writing, and analytical skills. This is an excellent opportunity to join a team that affords a high level of responsibility in an exciting, growing practice. We value work-life balance and offer hybrid work arrangements, allowing you to work from both the office and remotely. To apply, please submit your resume and unofficial law school transcript. Please note that only candidates selected for an interview will be contacted. Hinshaw & Culbertson LLP is an Equal Opportunity Employer (EOE/AA). It does not discriminate in employment practices based on age, race, color, religion, gender, sexual orientation, gender identity, national origin, veteran, or disability status. We are committed to fostering an inclusive and diverse workplace. Kindly note: Direct applicants only. This position is not accepting recruiter candidates.
    $68k-101k yearly est. 60d+ ago
  • Director of Conflicts Analysis and Resolution

    Jackson Walker 4.8company rating

    Houston, TX job

    Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Director of Conflicts Analysis and Resolution Department: Office of the General Counsel Reports To: General Counsel Location: This role can sit in any of Jackson Walker's office locations. (Dallas / Austin / Houston / San Antonio / Fort Worth) FLSA: Exempt POSITION SUMMARY: The Director of Conflicts Analysis and Resolution leads Jackson Walker s firmwide conflicts program, ensuring the timely identification, analysis, and resolution of conflicts of interest across all client matters, lateral hires, and internal operations. This role plays a critical part in safeguarding the firm s ethical compliance, mitigating risk, and supporting efficient business intake processes. The Director manages the conflicts team, collaborates closely with attorneys, Recruiting, Business Intake, and firm leadership, and develops policies and practices that strengthen the firm s overall risk-management framework. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conflicts Analysis & Clearance Oversee the end-to-end conflicts review workflow for new clients, new matters, and firmwide business intake. Evaluate conflict reports, perform legal and factual analysis, and provide clear recommendations to attorneys and leadership regarding potential conflicts and resolution paths. Analyze complex conflict scenarios requiring interpretation of ethical rules, case law, waivers, and screening requirements. Facilitate discussions between attorneys when conflict issues arise and support timely, practical resolution. Draft or support drafting of conflict waivers and screening notices as needed. Lateral Hiring Lead conflicts analysis for all lateral attorney candidates and groups. Review conflict reports prepared by analysts and ensure accurate, thorough evaluation of incoming matters and prior representations. In consultation with the General Counsel, determine whether waivers, consents, ethical walls, or withdrawals are needed. Advise Recruiting and Practice Group Leaders on conflict-related onboarding considerations. Risk & Compliance Ensure compliance with professional responsibility rules, firm policies, applicable laws, and regulatory requirements related to conflicts of interest and ethical screens. Partner with the General Counsel to design, refine, and implement conflicts policies, procedures, and best practices. Monitor changes in ethics rules and industry standards and update internal protocols accordingly. Maintain expert-level knowledge of the applicable Rules of Professional Conduct, including multijurisdictional considerations. Team Leadership & Collaboration Lead, coach, and develop the conflicts team, promoting accuracy, responsiveness, risk awareness, and continuous improvement. Collaborate with Business Intake, Recruiting, Practice Group Leaders, IT, and other operational teams to ensure seamless conflict clearance processes. Develop and deliver training to attorneys and staff on conflicts awareness, ethical compliance, and best practices. Build and maintain strong working relationships across offices to support a consistent and efficient conflicts program. Systems & Reporting Oversee conflicts software platforms, ensuring data integrity, functionality, and optimal use of technology. Partner with IT and vendors to evaluate enhancements, implement system upgrades, streamline workflows, and adopt emerging tools. Generate reports and dashboards that provide insights into conflicts trends, clearance times, risk indicators, and team performance. Support the firm in strategic planning by identifying conflict-related risks and opportunities for process improvement. QUALIFICATIONS: Bachelor s degree required; J.D. preferred with license to practice law in the United States and in good standing with the Texas Bar. Minimum of 8 years experience in conflicts, risk management, professional responsibility, or compliance within a law firm or professional services environment. Deep understanding of conflicts of interest rules, legal ethics, and professional responsibility frameworks. Proven leadership experience in managing teams and driving decisions in high-pressure, time-sensitive environments. Strong analytical and communication skills with the ability to synthesize complex information and advise senior leadership. Experience with conflicts software systems, legal research tools, and business intake processes. Demonstrated ability to collaborate effectively across departments and offices. WORK CONDITIONS: This position operates in a typical professional office environment with standard equipment. The role requires professionalism, discretion, and the ability to manage multiple priorities while maintaining attention to detail. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $81k-106k yearly est. 43d ago
  • Office Administrator

    Jackson Walker 4.8company rating

    Houston, TX job

    FLSA Status: Exempt Department: Human Resources Reports To: Senior Human Resources Administrator Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for an Office Administrator in our Houston office. The Office Administrator manages the administrative functions of a law firm, ensuring the office runs smoothly, efficiently, and in alignment with firm policies and strategic objectives. This position serves as the local liaison between attorneys, staff, and firm leadership, overseeing staffing, and administrative support services to maintain a high-performing, client-focused environment. KEY RESPONSIBILITIES: Leadership and Management Oversee the daily operations of the office to ensure all administrative and support functions are performed efficiently. Supervise and develop administrative support staff, including reception, and secretarial support. Partner with department leaders to support all firmwide policies and initiatives at the local level. Establish and maintain strong interpersonal relationships with the Office Managing Partner to collaborate on strategic initiatives and implement as directed. Partner with local Practice Group Leaders to align administrative support and teams to ensure seamless integration of new hires. Demonstrate sound judgment, discretion, and professionalism in all interactions, serving as a role model for staff and a trusted advisor to firm leadership. Operational Responsibilities Coordinate office moves in partnership with the Operations department. Staffing and Employee Relations Support hiring, onboarding, training, and development for administrative staff. Manage the evaluation and compensation process for business professionals. Coordinate local onboarding and orientation for new hires, ensuring they are integrated smoothly into the office and firm culture. Serve as a first point of contact for employee questions, concerns, or workplace issues, escalating to HR leadership as appropriate. Partner with HR leadership on employee relations issues, performance management, and policy compliance. Oversee the offboarding process to ensure a smooth and respectful transition for departing employees, including conducting exit interviews of business professionals to gather and identify opportunities for firm improvement. Foster a positive, inclusive, and professional workplace culture aligned with firm values. Compliance and Risk Management Maintain compliance with firm risk management, data privacy, and confidentiality standards. Ensure proper records retention and confidentiality practices are followed in compliance with legal and firm standards. Document and maintain records related to performance, attendance, and employee relations. Financial and Resource Management Manage and monitor the office HR budget, ensuring expenses are controlled and cost-effective decisions are made. Event Planning and Coordination Responsibilities Plan, organize, and execute office events such as Business Professional meetings, holiday celebrations, recognition and community engagement programs. Compensation and Payroll Coordination Ensure timekeeping procedures comply with federal and state wage and hour laws and adherence to Fair Labor Standards Act requirements. Collaborate with Payroll on compensation adjustments, bonus documentation, and administrative staffing changes. QUALIFICATIONS: Proficient skill level in the use of Microsoft 365 especially Word and Excel. Ability to create and type own correspondence; use a computer, keyboard, and other standard office equipment. Demonstrate outstanding judgment, professionalism, and a high degree of confidentiality. Strong customer service attitude required. Exemplary verbal and communication skills. Interpersonal skills necessary to communicate with employees at all levels with courtesy and tact. Ability to communicate effectively in person, over the phone, and through written correspondence. Excellent organizational skills and attention to detail. Strong analytical skills. Must work well under pressure, be a problem-solver and team player. Ability to organize and prioritize numerous tasks and complete them under time constraints. Multi-task oriented, resourceful, and creative. Ability to work independently. Ability to review and interpret documents and data, with or without reasonable accommodation. Education: Bachelor s degree from an accredited college or university preferred. High school diploma or GED required. SHRM certification required. Years of Experience: Minimum of 5 years experience in a law firm or professional services office with experience using HRIS software system(s). Working Conditions: Normal office environment with little exposure to excessive noise and temperature. Work sometimes requires more than 40 hours per week to perform the essential duties of the position. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $30k-37k yearly est. 60d+ ago
  • Mid-Level General Litigation Associate

    Hinshaw & Culbertson 4.5company rating

    Houston, TX job

    Hinshaw & Culbertson LLP, a leading national law firm, is seeking a mid-level associate with three or more years of experience in general litigation and tort defense to join its office in Texas or work in a Hybrid setting. This is an exciting opportunity for someone interested in career growth. Our firm is committed to your professional development, offering comprehensive training, mentorship, and support to help you succeed and advance within the organization. You will be entrusted with a diverse and challenging caseload, assuming significant responsibilities from the outset. Position Requirements: Texas Bar in good standing is required, and New York Bar admission is strongly preferred. Ideal candidates will have 4+ years of experience with trucking litigation, product liability, and/or insurance defense. Candidates should be able to draft complicated opinions, motions, and legal memoranda and have strong academic credentials. Candidates interested in participating in business development efforts are required. We value work-life balance and offer hybrid work arrangements, allowing you to work from both the office and remotely. This is an excellent opportunity to join a team that offers a high level of responsibility in an exciting and growing practice. To apply, please submit your resume and unofficial law school transcript. Please note that only candidates selected for an interview will be contacted. Hinshaw offers a comprehensive benefits package, including: Medical, dental, and vision insurance 401(k) plan with firm contribution Life and disability insurance Generous paid time off and holidays Student loan reimbursement Professional development support Commuter and wellness benefits As an EOE/AA employer, Hinshaw & Culbertson LLP will not discriminate in its employment practices due to an applicant's age, race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. Kindly note: Direct applicants only. This position is not accepting recruiter candidates.
    $132k-172k yearly est. 60d+ ago
  • Litigation Legal Administrative Assistant

    Jackson Walker 4.8company rating

    Dallas, TX job

    Job Description Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Litigation Legal Administrative Assistant FLSA Status: Non-Exempt Reports To: Office Manager Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for a Litigation Legal Administrative Assistant in our Dallas office. The Litigation Legal Administrative Assistant supports the delivery of quality legal services to clients by providing complex and specialized secretarial and administrative assistance to attorneys. ESSENTIAL DUTIES & RESPONSIBILITIES: Specific duties of this position include, but are not limited to: Provide excellent customer service: answer phone lines and communicate with clients. Draft standard correspondence, memoranda, and other documents. Perform e-filings, prepare pleadings notebooks, update indexes, and prepare exhibits. Maintain and organize digital files. Participate in the timely review and submission of prebills and/or client bills. Prepare client requested estimates monthly Open new matters Check rates for client-specific agreements Supplementing new matters Processing significant monthly vendor invoices Coordinate closely with billing managers and accounts payable personnel. Coordinate and make arrangements for travel and meetings. Accurately prepare and submit client intake forms. Regularly update client files, notebooks, and pleading indices. Enter, review, and revise timesheets accurately. Proofread all documents to ensure accuracy and completeness. Understand and comply with office policies concerning file management, case lists, filing, and recordkeeping. Effectively manage and monitor calendaring of deadlines and key dates. QUALIFICATIONS: Bachelor's degree from an accredited college or university preferred; high school diploma or GED required. Prior experience in a law firm environment required, with minimum 6+ years' experience providing support to Litigation attorneys. Proficient knowledge of legal documents, formatting, table of contents and table of authorities, styles, track changes, inserting and labeling pdf documents, and converting pdf documents to Word. Strong computer proficiency in the use of MS Office (Word, Excel, PowerPoint, and Outlook). Experience working with a Document Management System (iManage experience a plus). Experience with time entry, e-Filing, and database software. Experience opening files and running conflict checks. Excellent communication skills, both written and verbal; demonstrated understanding of correct grammar, spelling, and punctuation. Ability to work effectively and proactively within a team environment. Strong time management skills and the ability to work under pressure in a fast-paced environment. Ability to coordinate multiple tasks concurrently and to meet deadlines. Strong organizational skills, interpersonal skills, and attention to detail. Ability to handle confidential documents and information appropriately. Working Conditions: Normal office environment with little exposure to excessive noise and temperature. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $43k-52k yearly est. 2d ago
  • Unified Communications Analyst

    Jackson Walker 4.8company rating

    Dallas, TX job

    Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Unified Communications Analyst Department: Information Technology Reports To: Unified Communications Manager Location: Dallas FLSA Status: Exempt Position Summary: Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for a Unified Communications Analyst in our Dallas office. The Unified Communications Analyst is responsible for the administration, maintenance, and optimization of Jackson Walker s enterprise voice, data, video, and collaboration platforms. This role ensures reliable, secure, and high-quality communication services across the Firm while supporting infrastructure performance, vendor coordination, and network security initiatives. Essential Duties and Responsibilities: Unified Communications Operations Manage day-to-day operations of unified communications systems, including voice, video, conferencing, SIP/VoIP, and collaboration platforms. Perform moves, adds, and changes for telecommunications equipment, circuits, and configurations. Maintain Quality of Service (QoS) across all communication platforms to support mission-critical applications. Network & Infrastructure Support Monitor network utilization and performance, making recommendations for bandwidth optimization. Assist with maintenance of switches, routers, firewalls, VPNs, IDS/IPS, and wireless networks. Support IP addressing, subnetting, and routing design initiatives. Maintain DID inventories and network-based fax services. Security & Vendor Coordination Partner with Information Security leadership on network security tasks and mitigation efforts. Coordinate with vendors on troubleshooting, service changes, and configuration updates. Assist with network-based scanning and security monitoring activities. Mobility & Device Management Deploy and maintain mobile devices, phones, and tablets using the Firm s MDM platform. Maintain and administer MDM systems and captive portal platforms. Support wireless authentication platforms and access controls. Collaboration & Support Coordinate with HR and Facilities on employee moves, onboarding, and office transitions. Support firmwide onboarding initiatives, including Summer Clerks and Associate classes. Participate in on-call rotation and provide after-hours support as required. Qualifications: Associate degree preferred; relevant certifications or equivalent experience accepted. Minimum 3 years of experience in an IT or unified communications role. Experience supporting platforms such as Zoom, Microsoft Teams, and Webex. Strong analytical, troubleshooting, and communication skills. Work Conditions: This role operates in a professional office environment and may require more than 37.5 hours per week during peak periods. Evening or irregular hours may be required based on firm needs. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $96k-128k yearly est. 11d ago
  • Desktop Engineer

    Jackson Walker 4.8company rating

    Houston, TX job

    Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Desktop Engineer Department: Information Technology Reports To: Manager of End User Experience Location: Houston FLSA: Non-Exempt Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for a Desktop Engineer in our Houston office. The Desktop Engineer provides high-touch, professional end-user technology support across Jackson Walker offices. This role is responsible for the imaging, configuration, deployment, maintenance, and lifecycle management of firm-approved technology equipment, applications, and peripherals. The Desktop Engineer serves as a key escalation point for complex technical issues and partners closely with IT, Facilities, Finance, and firm leadership to ensure a consistent, reliable, and secure technology experience for attorneys and staff. ESSENTIAL DUTIES & RESPONSIBILITIES: End-User Support & Service Excellence Provide onsite and remote technical support to attorneys, legal assistants, and administrative staff across multiple firm locations. Deliver responsive, high-touch support for time-sensitive legal work, client meetings, and executive technology needs. Coordinate with local office administrators to schedule support visits, equipment replacements, and proactive user outreach. Ensure a consistent and professional end-user experience aligned with the firm s service standards. Asset & Inventory Management Maintain accurate inventory records for firm-owned technology assets, ensuring proper tagging, tracking, and lifecycle management. Coordinate hardware shipments, deployments, refresh cycles, and equipment recovery for remote and onsite users. Conduct periodic site visits to validate physical inventory and reconcile asset records. Partner with Procurement and Finance to support hardware lifecycle planning and cost allocation. Technical Troubleshooting & Escalation Diagnose and resolve complex hardware, software, peripheral, and connectivity issues. Serve as a Tier II/III escalation resource for the Service Desk and regional IT teams. Support firm-standard applications and platforms, including Windows OS, Microsoft 365, iManage, VPN, and legal technology tools. Document all incidents, resolutions, and system changes in the firm s ticketing system. System Deployment & Maintenance Image, configure, deploy, and maintain desktops, laptops, and peripheral devices according to firm standards. Support AV and conferencing technologies, including Zoom and Microsoft Teams meeting rooms. Apply system updates, patches, and upgrades using both automated and hands-on methods. Assist with office buildouts, relocations, and technology transitions. Collaboration, Reporting & Documentation Collaborate with IT infrastructure, security, and applications teams to deliver integrated technology support. Produce reports on ticket trends, asset status, and recurring issues. Maintain and enhance internal documentation, knowledge base articles, and process guides. Identify recurring issues and recommend process or system improvements. QUALIFICATIONS: Associate or Bachelor s degree in Information Technology or related field, or equivalent experience. Minimum 3 years of desktop support or engineering experience; law firm or professional services environment preferred. Proficiency with Windows OS, Microsoft 365, remote access tools, and endpoint management platforms. Strong interpersonal, communication, and documentation skills. Ability to operate computers and related standard office equipment. Ability to lift and move light equipment such as monitors and desktop computers, with our without reasonable accommodations. WORKING CONDITIONS: This role operates in a professional office environment and may require more than 37.5 hours per week during peak periods. Evening or irregular hours may be required based on firm needs. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $75k-98k yearly est. 12d ago
  • Billing Manager

    Jackson Walker 4.8company rating

    Houston, TX job

    Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Billing Manager FLSA Status: Non-Exempt Department: Accounting Reports To: Billing Department Manager POSITION SUMMARY: Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for a Billing Manager in our Houston or Dallas offices. The Billing Manager is responsible for coordinating client billing processes, ensuring accuracy, compliance with engagement terms, and adherence to firm billing guidelines. This role partners closely with attorneys, accounting leadership, and internal departments to deliver timely, accurate, and client-compliant billing services. ESSENTIAL DUTIES & RESPONSIBILITIES: Client Billing & Matter Setup Open and maintain client and matter records, including billing formats, rates, and contact details. Review engagement letters to ensure billing compliance and configure systems accordingly. Set up and manage special billing arrangements, rates, and disbursements. Apply trust/retainer funds at time of billing as needed. Submit e-bills, rates, budgets, appeals, etc. into various e-bill sites as needed. Pre-Bill & Invoice Management Manage the receipt of prebills via the PrebillManager application. Generate, distribute, and track pre-bills for attorney review and approval as requested. Follow up on outstanding pre-bills and escalate non-compliance to firm leadership. Edit and finalize bills per attorney instruction while ensuring adherence to firm billing policies. Process write-offs and billing adjustments as approved. Compliance & Collaboration Ensure compliance with firm billing guidelines and client billing requirements. Support internal audits and respond to billing-related inquiries. Partner with attorneys and firm leadership to address complex billing scenarios. QUALIFICATIONS: Bachelor s degree preferred; high school diploma or GED required. Minimum 7 years of legal billing experience; law firm experience required. Proficiency with legal accounting and e-billing systems; Aderant experience highly preferred. Strong knowledge of e-billing is required. Strong organizational, analytical skills. Strong computer proficiency in the following Microsoft Office programs Excel, Outlook, and Word. Ability to work under time constraints, alone or in a team environment. Ability to organize and prioritize numerous tasks and complete them under time constraints. Interpersonal skills necessary to communicate in person, by e-mail, and telephone to provide information with courtesy and tact to clients, attorneys, and other staff members. Working Conditions: This role operates in a professional office environment and may require more than 37.5 hours per week during peak periods. Evening or irregular hours may be required based on firm needs. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $93k-125k yearly est. 11d ago
  • Director of Conflicts Analysis and Resolution

    Jackson Walker 4.8company rating

    San Antonio, TX job

    Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Director of Conflicts Analysis and Resolution Department: Office of the General Counsel Reports To: General Counsel Location: This role can sit in any of Jackson Walker's office locations. (Dallas / Austin / Houston / San Antonio / Fort Worth) FLSA: Exempt POSITION SUMMARY: The Director of Conflicts Analysis and Resolution leads Jackson Walker s firmwide conflicts program, ensuring the timely identification, analysis, and resolution of conflicts of interest across all client matters, lateral hires, and internal operations. This role plays a critical part in safeguarding the firm s ethical compliance, mitigating risk, and supporting efficient business intake processes. The Director manages the conflicts team, collaborates closely with attorneys, Recruiting, Business Intake, and firm leadership, and develops policies and practices that strengthen the firm s overall risk-management framework. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conflicts Analysis & Clearance Oversee the end-to-end conflicts review workflow for new clients, new matters, and firmwide business intake. Evaluate conflict reports, perform legal and factual analysis, and provide clear recommendations to attorneys and leadership regarding potential conflicts and resolution paths. Analyze complex conflict scenarios requiring interpretation of ethical rules, case law, waivers, and screening requirements. Facilitate discussions between attorneys when conflict issues arise and support timely, practical resolution. Draft or support drafting of conflict waivers and screening notices as needed. Lateral Hiring Lead conflicts analysis for all lateral attorney candidates and groups. Review conflict reports prepared by analysts and ensure accurate, thorough evaluation of incoming matters and prior representations. In consultation with the General Counsel, determine whether waivers, consents, ethical walls, or withdrawals are needed. Advise Recruiting and Practice Group Leaders on conflict-related onboarding considerations. Risk & Compliance Ensure compliance with professional responsibility rules, firm policies, applicable laws, and regulatory requirements related to conflicts of interest and ethical screens. Partner with the General Counsel to design, refine, and implement conflicts policies, procedures, and best practices. Monitor changes in ethics rules and industry standards and update internal protocols accordingly. Maintain expert-level knowledge of the applicable Rules of Professional Conduct, including multijurisdictional considerations. Team Leadership & Collaboration Lead, coach, and develop the conflicts team, promoting accuracy, responsiveness, risk awareness, and continuous improvement. Collaborate with Business Intake, Recruiting, Practice Group Leaders, IT, and other operational teams to ensure seamless conflict clearance processes. Develop and deliver training to attorneys and staff on conflicts awareness, ethical compliance, and best practices. Build and maintain strong working relationships across offices to support a consistent and efficient conflicts program. Systems & Reporting Oversee conflicts software platforms, ensuring data integrity, functionality, and optimal use of technology. Partner with IT and vendors to evaluate enhancements, implement system upgrades, streamline workflows, and adopt emerging tools. Generate reports and dashboards that provide insights into conflicts trends, clearance times, risk indicators, and team performance. Support the firm in strategic planning by identifying conflict-related risks and opportunities for process improvement. QUALIFICATIONS: Bachelor s degree required; J.D. preferred with license to practice law in the United States and in good standing with the Texas Bar. Minimum of 8 years experience in conflicts, risk management, professional responsibility, or compliance within a law firm or professional services environment. Deep understanding of conflicts of interest rules, legal ethics, and professional responsibility frameworks. Proven leadership experience in managing teams and driving decisions in high-pressure, time-sensitive environments. Strong analytical and communication skills with the ability to synthesize complex information and advise senior leadership. Experience with conflicts software systems, legal research tools, and business intake processes. Demonstrated ability to collaborate effectively across departments and offices. WORK CONDITIONS: This position operates in a typical professional office environment with standard equipment. The role requires professionalism, discretion, and the ability to manage multiple priorities while maintaining attention to detail. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $82k-107k yearly est. 42d ago
  • Legal Administrative Support

    Jackson Walker 4.8company rating

    Fort Worth, TX job

    Job Description Legal Administrative Support FLSA Status: Non-Exempt Department: All Practice Groups Reports To: Office Administrator / Office Manager Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for Legal Administrative Support in our Fort Worth office. This role provides high-level administrative support to attorneys, Legal Administrative Assistants, and Paralegals. Legal Administrative Support will maintain positive contact with clients, attorneys, and support staff; and observe confidentiality of client, personnel, and firm matters. ESSENTIAL DUTIES & RESPONSIBILITIES: Specific duties of this position include, but are not limited to: Prepare, proofread, and format legal documents such as correspondence, pleadings, and contracts. Scan and profile documents and correspondence in the appropriate iManage folder and email to team members as directed. Submit conflicts of interest to open files. Enter billable time for attorneys and assist with revisions to pre-bills. Coordinate and schedule travel, meetings, and appointments. Submit expense reimbursements. Provide overflow assistance and perform other administrative and secretarial duties as requested. QUALIFICATIONS: Proficient utilization of MS Word (using styles for formatting), Adobe Acrobat Professional, pdf Docs, and familiarity with MS Excel, MS PowerPoint, and Time Entry systems. Proficiency organizing electronic files and documents using a document management system (iManage experience a plus). Basic knowledge of different practice areas within a law firm and their workflow processes in order to provide appropriate support. General familiarity of legal terminology, legal documents, and court systems. Excellent organizational and communication skills; ability to work independently and as a team member; strong prioritization, attention to detail, accuracy, problem solving, detailed proofreading, and editing skills are essential. Strong interpersonal skills to communicate effectively in person, by email, and by telephone; ability to follow instructions effectively from a diverse group of clients, attorneys, and staff with courtesy and tact. Basic understanding of clerical procedures and systems such as recordkeeping and filing. Ability to effectively prioritize and manage competing demands while supporting multiple practice areas. Education: Bachelor's degree from an accredited college or university preferred; high school diploma or GED required. Years of Experience: Minimum of 3 years' administrative experience in a law office. Working Conditions: Normal office environment with little exposure to excessive noise or temperature. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $50k-67k yearly est. 20d ago
  • Director of Conflicts Analysis and Resolution

    Jackson Walker 4.8company rating

    San Antonio, TX job

    Job Description Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Director of Conflicts Analysis and Resolution Department: Office of the General Counsel Reports To: General Counsel Location: This role can sit in any of Jackson Walker's office locations. (Dallas / Austin / Houston / San Antonio / Fort Worth) FLSA: Exempt POSITION SUMMARY: The Director of Conflicts Analysis and Resolution leads Jackson Walker's firmwide conflicts program, ensuring the timely identification, analysis, and resolution of conflicts of interest across all client matters, lateral hires, and internal operations. This role plays a critical part in safeguarding the firm's ethical compliance, mitigating risk, and supporting efficient business intake processes. The Director manages the conflicts team, collaborates closely with attorneys, Recruiting, Business Intake, and firm leadership, and develops policies and practices that strengthen the firm's overall risk-management framework. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conflicts Analysis & Clearance Oversee the end-to-end conflicts review workflow for new clients, new matters, and firmwide business intake. Evaluate conflict reports, perform legal and factual analysis, and provide clear recommendations to attorneys and leadership regarding potential conflicts and resolution paths. Analyze complex conflict scenarios requiring interpretation of ethical rules, case law, waivers, and screening requirements. Facilitate discussions between attorneys when conflict issues arise and support timely, practical resolution. Draft or support drafting of conflict waivers and screening notices as needed. Lateral Hiring Lead conflicts analysis for all lateral attorney candidates and groups. Review conflict reports prepared by analysts and ensure accurate, thorough evaluation of incoming matters and prior representations. In consultation with the General Counsel, determine whether waivers, consents, ethical walls, or withdrawals are needed. Advise Recruiting and Practice Group Leaders on conflict-related onboarding considerations. Risk & Compliance Ensure compliance with professional responsibility rules, firm policies, applicable laws, and regulatory requirements related to conflicts of interest and ethical screens. Partner with the General Counsel to design, refine, and implement conflicts policies, procedures, and best practices. Monitor changes in ethics rules and industry standards and update internal protocols accordingly. Maintain expert-level knowledge of the applicable Rules of Professional Conduct, including multijurisdictional considerations. Team Leadership & Collaboration Lead, coach, and develop the conflicts team, promoting accuracy, responsiveness, risk awareness, and continuous improvement. Collaborate with Business Intake, Recruiting, Practice Group Leaders, IT, and other operational teams to ensure seamless conflict clearance processes. Develop and deliver training to attorneys and staff on conflicts awareness, ethical compliance, and best practices. Build and maintain strong working relationships across offices to support a consistent and efficient conflicts program. Systems & Reporting Oversee conflicts software platforms, ensuring data integrity, functionality, and optimal use of technology. Partner with IT and vendors to evaluate enhancements, implement system upgrades, streamline workflows, and adopt emerging tools. Generate reports and dashboards that provide insights into conflicts trends, clearance times, risk indicators, and team performance. Support the firm in strategic planning by identifying conflict-related risks and opportunities for process improvement. QUALIFICATIONS: Bachelor's degree required; J.D. preferred with license to practice law in the United States and in good standing with the Texas Bar. Minimum of 8 years' experience in conflicts, risk management, professional responsibility, or compliance within a law firm or professional services environment. Deep understanding of conflicts of interest rules, legal ethics, and professional responsibility frameworks. Proven leadership experience in managing teams and driving decisions in high-pressure, time-sensitive environments. Strong analytical and communication skills with the ability to synthesize complex information and advise senior leadership. Experience with conflicts software systems, legal research tools, and business intake processes. Demonstrated ability to collaborate effectively across departments and offices. WORK CONDITIONS: This position operates in a typical professional office environment with standard equipment. The role requires professionalism, discretion, and the ability to manage multiple priorities while maintaining attention to detail. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at *************************************
    $129k-188k yearly est. 11d ago

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Thompson Coe may also be known as or be related to THOMPSON COE COUSINS & IRONS, Thompson Coe, Thompson Coe Cousins Irons L.L.P., Thompson, Coe, Cousins & Irons L.L.P., Thompson, Coe, Cousins & Irons L.l.p. and Thompson, Coe, Cousins & Irons LLP.