Customer Success Manager (Legal AI Solutions)
Thomson Reuters job in Los Angeles, CA or remote
Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions.
The Customer Success Manager will engage with customers to understand their business goals, develop tailored strategies and drive successful adoption of Thomson Reuters' legal AI solutions. The Customer Success Manager will typically focus on a portfolio of customers, actively prioritizing customers based on adoption, health and other key parameters. The Customer Success Manager will use a standard CSM playbook to proactively engage throughout the customer lifecycle to grow adoption and deliver value.
This is a remote position and is open to any US location.
About the Role
In the role of Customer Success Manager, you will focus on:
Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey.
Customer Success Plan: Jointly create success plans with customers to deliver value and outcomes from Thomson Reuters's legal AI solutions.
Transform Legal Workflows with AI: Collaborate with customers to identify their specific business challenges and design tailored workflows / use cases that deliver sustained value from Thomson Reuters' legal AI solutions.
Change Management: Partner with customers to help gain executive sponsorship, identify champions and define change management strategies to help transform the work of attorneys at law firms.
Drive Adoption: Partner with customers to ensure users are trained appropriately (leveraging TR customer education managers) and define mutual strategies to grow adoption of the TR Legal AI solutions.
Lead Executive Business Reviews: Capture value delivered to customers from TR Legal AI solutions, lead executive business reviews and develop the joint roadmap for success with customers.
Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction.
Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features.
About You
You are a great fit for the role of Customer Success Manager if you have the following:
Formal legal education (JD) or substantial experience working with legal technology, attorneys, or legal professionals.
You have 5+ years of experience in Customer Success, Consulting with legal technology, Account Management, or a related role, with leading legal tech consulting organizations or SaaS firms.
Curiosity in technology/AI developments: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech.
Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers.
Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction.
Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey.
#LI-BS1
What's in it For You?
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $91,000 USD - $169,000 USD. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. This job posting will close 01/01/2026.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com
Auto-ApplySenior Solution Consultant-Indirect Tax
Thomson Reuters job in Frisco, TX or remote
Senior Solution Consultant IDT The Senior Solution Consultant IDT plays a critical role in driving sales by providing expert-level product and solution consultation to prospective clients. You will partner with Account Executives to win complex sales cycles for ONESOURCE Indirect Tax. You'll bring deep U.S. Sales & Use Tax expertise, translate tax and business needs into solution scenarios, deliver targeted product demonstrations, and shape the business case to deliver desired outcomes for our customers. You'll collaborate across Sales, Product, Tax Research, Sales Engineering, and Professional Services to drive successful evaluations and clean handoffs into delivery.
Why ONESOURCE?
Impact: Help global enterprises simplify and automate complex indirect tax at scale.
Collaboration: Work at the intersection of tax, product, and technology.
Growth: Influence roadmap and develop domain and presales leadership skills.
Location: Remote based position, can be based anywhere in the US.
About the Role
In this opportunity as Senior Solution Consultant, you will:
Sales partnership and strategy: Co-develop pursuit strategies with Account Executives to achieve revenue targets. Qualify client indirect tax environments, identify automation opportunities, and quantify value. Anticipate objections and position ONESOURCE against the competitive landscape.
Solution leadership and demonstrations: Conduct discovery and needs analysis with tax, finance, and technology stakeholders. Build tailored use cases and deliver focused, outcome-oriented demos of ONESOURCE Indirect Tax. Articulate ONESOURCE's value proposition aligned to each prospect's critical tax and business drivers.
Client advocacy and relationships: Build trusted relationships with senior Tax and Finance leaders. Provide business process consulting to maximize ROI across sales and implementation.
Deal orchestration and handoff: Lead all tax consulting activities in assigned pursuits; coordinate ONESOURCE resources during evaluations. Collaborate with Professional Services on estimates and Statements of Work (SOWs). Ensure clear objectives, scope, and deliverables for seamless transition to implementation.
Ecosystem and thought leadership: Engage third party tax advisors (e.g., Big Four firms) when advantageous to the pursuit. Partner with Product Management and Tax Research on industry trends, roadmap feedback, and capability gaps. Contribute to demo environments, scripts, and content with Marketing and Sales Consulting. Support RFP responses and deliver product updates/training to the sales organization.
About You
You're a fit for the role of Senior Solutions Consultant if you have:
Bachelor's or Master's in Accounting, Taxation, Finance, Business, or related; JD/LLM and/or Computer Science a plus.
5+ years of U.S. indirect tax domain experience (Sales & Use; Fees). VAT knowledge a plus.
5+ years in customer-facing roles (pre-sales, consulting, or equivalent).
Experience with tax automation and integrations; familiarity with ERPs (SAP, Oracle) and financial systems.
Understanding of audit challenges in corporate indirect tax.
Excellent communication, discovery, storytelling, and presentation skills.
Willingness to travel within territory as needed. Texas location preferred.
How you'll be measured: Win rate and revenue contribution on targeted pursuits. Quality of discovery, demo effectiveness, and business case articulation. Accuracy of scoping and SOWs; smoothness of handoff to Professional Services. Strategic stakeholder engagement and executive relationship development. Contributions to product feedback, demo assets, and RFP excellence
#LI-TK1
What's in it For You?
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $143,500 USD - $266,500 USD. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This is inclusive of both base pay and any target sales incentive. This job posting will close 01/31/2026.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com
Auto-ApplyFusion Territory Account Executive
Remote job
Job Requisition ID #
25WD93392
Fusion Territory Account Executive - High-Potential Accounts
Fusion is one of Autodesk's fastest-growing businesses, and we're targeting a new class of high-potential manufacturing accounts - companies that may not yet be major Autodesk customers but have significant upside for Fusion adoption. We're hiring a Fusion Sales Account Executive to break into these accounts, build demand, and close meaningful Fusion business.
This is a full-cycle, entrepreneurial role. You will be assigned a curated list of large accounts selected for their Fusion potential. Some already use Fusion in limited ways; others are net new. In every case, you own the process, from prospecting and discovery to negotiation and close. You build the Fusion footprint from the ground up.
Autodesk's culture emphasizes curiosity, rapid innovation, and ownership. We believe in “reimagin ing what is possible,” taking smart risks, and pursuing results with urgency. Within Fusion we live that. You'll be joining a team that combines the agility of a startup, the backing of a global leader, and a passion for meaningful change in manufacturing.
If you're a hunter who thrives on opening new doors, engaging new logos, and owning the full process, this is an exciting opportunity to make an outsized impact.
Responsibilities
Break into large, high-potential target accounts and ignite new Fusion conversations where Autodesk currently has limited presence
Own the full sales cycle: prospecting, qualification, discovery, scoping, solution alignment, negotiation, and close
Capture first wins in new customers and expand them into broader Fusion opportunities
Identify priority divisions, teams, or workflows inside large enterprises where Fusion can deliver immediate value
Expand Fusion usage in accounts where adoption already exists but can be significantly grown
Conduct on-site meetings, build credibility, and earn trust with engineering, manufacturing, and operations teams
Lead value-driven dialogues about how Fusion's cloud-native, AI-enabled platform empowers design, engineering, and manufacturing workflows
Collaborate with technical sales, partners, product specialists, and marketing to accelerate adoption and expansion
Maintain a high-velocity pipeline, accurate forecasting, and disciplined opportunity hygiene within Salesforce
Deploy modern sales tools such as Salesforce, Outreach, Consensus, and Gong to optimize engagement and performance
Capture early insights and document repeatable plays that help scale Fusion adoption across emerging accounts
Minimum Qualifications
Proven track record in full cycle software sales, especially in new logo or territory expansion roles
Ability to open doors, qualify opportunity, and convert cold accounts into engaged pipeline
Strong discovery skills and value selling experience with technical or manufacturing audiences
Comfort running deals independently owned end-to-end without reliance on an existing account owner
Ability to identify the right entry points inside complex organizations and land initial successes that expand
Passion for cloud, AI, digital transformation, and modern manufacturing tech
An agile mindset, entrepreneurial spirit, and a drive to scale a high-impact product in a competitive market
How You Will Be Measured
New Fusion revenue generated within your assigned high-potential accounts.
Growth of Fusion usage and footprint inside accounts with limited existing adoption.
Successful activation of net-new Fusion customers and expansion of existing ones.
Pipeline creation, deal progression, and forecast accuracy.
Why Fusion, Why Now
Fusion is transforming how modern manufacturers design, engineer, and make products. The segment represents the next wave of Fusion growth - companies that could become future strategic customers based solely on their potential with Fusion.
As a Fusion Territory Sales Executive, you'll be on the front lines of that expansion, opening new doors, creating new customers, and shaping the next generation of Fusion's growth engine.
If you thrive in hunting environments, love owning the full sales cycle, and want to build something new from the ground up, we'd love to talk.
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting ******************************
Salary transparency
Salary is one part of Autodesk's competitive compensation package. For U.S.-based sales roles, we expect a starting On-Target Earnings (OTE) between $178,200 and $257,950. OTE is comprised of base salary plus commission target for sales roles. Offers are based on the candidate's experience and geographic location and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: **************************************
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: ********************************************************
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Auto-ApplyData Entry level
Columbus, OH job
Data entry involves inputting information into a computer system or database accurately and efficiently. Here's a general outline: - Enter and update data in a timely manner - Ensure data accuracy and quality - Manage and maintain electronic files and records
- Generate reports and perform data analysis as needed
- Collaborate with team members to resolve data discrepancies
Required skills:
- Typing speed and accuracy
- Attention to detail
- Basic computer skills (e.g., Microsoft Office, Google Suite)
- Organizational skills
Student Advisor
Columbus, OH job
**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Cengage Work helps learners gain the skills they need to succeed in today's job market. Through flexible, affordable online courses and career-focused training programs, Cengage Work supports individuals, institutions and employers in preparing for high-demand fields like allied health, cybersecurity, manufacturing, skilled trades and beauty education.
With partnerships across thousands of institutions and a leading position in career and technical education, the business expands access to non-degree credentials and delivers practical, job-ready outcomes for learners at every stage of their career journey. To date, Cengage Work has helped millions of learners gain employable skills, complete required trainings and pursue new career paths.
**Our culture values inclusion, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ***********************************************************
The Student Advisor role is a customer service-focused position dedicated to providing reliable, high-quality support to students. You will operate in a dynamic, structured environment in this role. Each shift, you will complete around 70 tasks and handle numerous inbound and outbound phone calls. With a strong commitment to service, you will actively listen to students, show compassion, and de-escalate concerns with professionalism and care. This role requires you to multitask within various platforms and tools while delivering accurate, efficient, and well-detailed assistance. Your compassion, communication skills, and technical agility will ensure every student receives an exceptional customer experience.
**What you'll do here:**
**Student Support & Relationship Building:**
+ Provide exceptional customer service by actively listening, empathizing, and responding to students' needs.
+ Build professional rapport quickly through **required** **inbound and outbound phone calls** , email, and case communication.
+ Maintain a calm, compassionate, and solutions-focused approach, even in challenging or escalated situations.
**Case & Contact Management**
+ Handle approximately 70 assigned tasks per shift while meeting productivity, accuracy, and service-level expectations.
+ Maintain a 95% case closure and answer rate by efficiently managing a high volume of required phone contacts.
+ Document all interactions thoroughly and accurately across multiple systems, browsers, and applications.
**Problem Solving & First-Contact Resolution:**
+ Identify issues quickly, determine the underlying cause, and resolve concerns by using approved guidance, required scripts, and sound judgment while supporting and advocating for the student.
+ Provide clear, accurate, and timely solutions that help students move forward and minimize repeat contacts.
+ Balance student needs with business policies while staying professional, empathetic, and solution focused.
**De-escalation & Customer Advocacy:**
+ Use emotional intelligence and conflict-resolution techniques to de-escalate tense or emotionally charged situations.
+ Advocate for students by understanding their challenges, addressing concerns thoroughly, and guiding them through next steps.
+ Maintain consistent professionalism and composure while helping students feel supported and heard.
**Skills you will need here:**
+ **Passion for Students:** Driven to exceed customer expectations by providing exceptional service and resolving customer issues effectively.
+ **Emotional intelligence:** Showing genuine care and understanding towards customers' concerns and needs. Showing compassion towards customers by acknowledging their emotions and providing appropriate support and solutions.
+ **Communication:** Demonstrating effective communication skills to build rapport and establish a positive relationship with students. Actively listening to customers to fully understand their concerns and requirements.
+ **Efficiency:** Demonstrating the ability to meet or exceed customer service efficiency metrics and performance goals while handling assigned cases and phone calls within a structured and fast-paced environment.
+ **Attention to detail:** Handling numerous tasks across multiple applications and screens while ensuring accuracy and thoroughness in responses.
+ **Technological** **proficiency:** Proficient in using computers, navigating multiple browsers, tabs, and tools simultaneously to answer questions quickly and optimally.
+ **Organization:** Uses time management to handle assigned tasks. Maintaining a system to prioritize and track tasks to ensure they are completed effectively and on time.
+ **Punctuality:** Being consistently on time and present for scheduled shifts. Proactively communicating any unexpected events or issues that may affect attendance or performance.
**Experience**
+ 1-2 Years Experience in Customer Service, in a fast-paced environment
+ Bilingual - Fluently Speak, Read, and Write in **Spanish/English (Required)**
+ Proven ability to work in a fast-paced student or customer facing environment.
+ We encourage individuals with diverse service experiences to apply (examples include hospitality, restaurants, retail, collections, childcare and education).
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com .
**About Cengage Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$39,000.00 - $43,000.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
Technology Compliance Engineer, Implementation & Security
Thomson Reuters job in Frisco, TX or remote
The candidate must be comfortable working with a mixed onshore and offshore team, as well as in both technical and business environments. They must possess a “can-do” attitude, have excellent written and verbal communication skills, be able to interact effectively with customers, and work collaboratively in a cross-functional environment with minimal supervision.
The position primarily operates during regular business hours; however, occasional evening and weekend work may be required for maintenance and support operations and to support high-severity issue escalations.
Location: Remote-based position can be based anywhere in US or UK.
About the Role:
In this opportunity as Technical Project Manager for Case Center's Implementation Delivery and Security Compliance, you will:
Work with cross-functional technical projects from initiation through delivery, as well as with existing customers.
Coordinate with multiple stakeholders, including Thomson Reuters' Service Delivery/Operations, Product Technology, business, and customers
Leverage tooling (e.g., Azure Monitor, Log Analytics) to provide service delivery tracking and ongoing reporting based on customer SLAs.
Manage audit reviews of environment setup and configuration to ensure they meet technology standards, contractual obligations, and monitoring requirements.
Partner across various teams to manage and track troubleshooting, incident fixes, client-reported issues, and actively monitor and communicate progress internally and with external customers.
Manage recurring testing and validation of disaster recovery, business continuity plan, and penetration testing.
Monitor cloud costs across customer and internal environments.
Research and provide recommendations for cost optimizations and efficiencies.
Support, track, and manage security compliance (currently SOC2 type 2, ISO 27001, Cyber Essentials, Cyber Essentials Plus, and PCI SAQ-D) and required processes for certifications.
Keep current and comply with TR corporate security policies (cloud, data, etc.) as well as industry trends.
Provide technical knowledge and support for customer inquiries, sales engagement (e.g., RFP responses), and contracting teams.
Must be willing and able to pass customer-required background screening and security checks/tests (e.g., CJIS and/or UK SC Level Security Check, criminal background check, identity verification)
Travel required as needed (10%).
The above duties are typical of those required for this position. This list is not to be construed as all-inclusive. Other duties may be required or assigned.
About You:
Bachelor's Degree in a related field. 5+ years of Technical Project Management experience and 3+ years of experience with security compliance.
Ability to interact professionally with a diverse group, including executives, managers, subject matter experts, and external customers.
Knowledge of Microsoft Azure (or equivalent) cloud platform and understanding of infrastructure components and services such as application gateways, web application firewalls, service bus, and storage accounts.
Knowledge of monitoring and security tools such as Azure Monitor, Log Analytics, Defender, and Network Watcher.
Familiarity with and ability to understand, manage, and enforce security policies (e.g., SOC2 type 2, ISP 27001, PCI).
Highly organized with planning, problem-solving, troubleshooting, prioritization, time management, risk management, escalation, and analytical skills.
Responsible and motivated with the ability to work well in a fast-paced environment in an independent manner.
Ability to work effectively under pressure in a demanding environment.
Possess the ability to communicate complex information clearly and concisely, along with excellent written and verbal communication skills.
#LI-SS
What's in it For You?
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $72,100 USD - $133,900 USD. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. This job posting will close .
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com
Auto-ApplyDirector, Cyber Threat Management
Thomson Reuters job in Richmond, VA or remote
What if you could help reduce cyber risk at scale-by turning threat intelligence into action and making vulnerability remediation simpler, faster, and more consistent across teams? At Thomson Reuters, we help our customers pursue justice, truth and transparency, and we're building cyber defense capabilities that are threat-informed, metrics-driven, and operationally excellent.
We are seeking a Director of Cyber Threat Management to lead key cyber defense programs across Cyber Threat Intelligence, Enterprise Vulnerability Management, and Attack Surface Reduction. This is a 100% remote (USA) role, leading a high-impact team that partners closely with Security Operations, Security Engineering, Infrastructure, Application Development, Cloud, and Risk Management to drive measurable reduction in organizational risk.
About the Role
In this opportunity, as Director of Cyber Threat Management you will:
Lead and grow a multidisciplinary cyber threat management organization, including Cyber Threat Intelligence, Enterprise Vulnerability Management, and Attack Surface Reduction (people leader scope: 7 direct reports, plus a manager with an additional team).
Own Cyber Threat Intelligence (CTI) by monitoring open and closed sources, assessing relevance, and disseminating actionable intelligence to protect Thomson Reuters and its customers.
Maintain and operationalize a robust IOC repository, ensuring intelligence integrates with detection and response technologies and aligns to operational use cases.
Prioritize the threat actor landscape (including nation-state adversaries and their TTPs) and partner with Threat Detection Engineering to map, validate, and enhance detections and controls.
Direct the Enterprise Vulnerability Management program, including deployment/optimization of vulnerability detection across infrastructure, applications, cloud, and other technology platforms, and correlation/normalization of findings across multiple sources.
Build clear remediation guidance across vulnerability types and teams, driving a unified, risk-based prioritization model and practical playbooks that improve speed and consistency of remediation.
Lead Attack Surface Reduction through external discovery and continuous monitoring, proactively identifying and driving remediation of exposures such as misconfigurations, shadow IT, and insecure service
About You
You're a fit for the role of Director of Cyber Threat Management if your background includes:
Demonstrated experience leading cyber defense teams/programs (e.g., CTI, vulnerability management, attack surface reduction, detection engineering, security operations).
Proven people leadership strength: hiring, mentoring, and developing cybersecurity professionals across multiple experience levels, including leading leaders/managers.
Strong understanding of threat actor tracking and TTP-driven defense, and the ability to translate intelligence into practical defensive improvements (detections, controls, priorities).
Hands-on familiarity with enterprise vulnerability management operating models, including integrating data from multiple security sources and driving risk-based remediation outcomes.
Experience building repeatable, well-documented, auditable processes with measurable outcomes (e.g., remediation SLAs, KPIs/KRIs, risk reduction metrics).
Ability to drive execution through influence and partnership across Security Operations, Security Engineering, Infrastructure, Application Development, Cloud, and Risk Management.
Executive communication skills-able to deliver concise, business-relevant updates on threats, exposure, and risk posture.
#LI-LP2
What's in it For You?
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $154,000 USD - $286,000 USD. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. This job posting will close 01/18/2026.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com
Auto-ApplySystem Support Specialist (Electro-Mechanical with PLC Experience)
White Oak, OH job
About the Team:
This team is part of the Print Operations Group.
About the Role
The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager.
You Will:
Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.
Provide PC support including Windows operating system and basic networking.
Have the willingness and ability to work nights, weekends, and holidays.
You Have:
3-5 years of electro-mechanical experience.
Prioritization and time management skillsets.
Ability to communicate effectively, both written and oral.
A technical degree, or equivalent military training, or equivalent experience is preferred.
Our Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Subscription Discounts
Employee Referral Program
#LI-Onsite
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area:
Dow Jones - Print Operations
Job Category:
IT, Telecom & Internet
Union Status:
Non-Union role Pay Range: $70,000 - $85,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Auto-ApplyEditor-in-Chief (Physics, PhD)
Remote job
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role:
We are seeking a highly motivated and detail-oriented Editor-in-Chief with a PhD in Physics to join our in-house editorial team, particularly for our growing Open Access flagship journal Advanced Physics Research. This is an exciting opportunity to contribute to the strategic development and editorial direction of our leading
Advanced
family of journals. You will play a key role in ensuring the quality, integrity, and impact of published content, while working closely with authors, reviewers, and fellow editors.
How you will make an impact:
Leverage your network, subject expertise, and market awareness to drive content acquisition and submissions growth across the physics portfolio.
Strategically develop one or more journals from both scientific and publishing perspectives within the broader physics journals portfolio.
Establish and maintain a strong network of scientists who serve as authors, peer reviewers, and editorial board members.
Represent Wiley and the physics portfolio at conferences and through in-person and virtual outreach at universities and research institutes.
Contribute to editorial evaluation, peer review, and decision-making for manuscripts submitted to several journals.
Collaborate with your manager and colleagues to establish a team culture built on trust, respect, and high performance.
What we are looking for:
A PhD in Physics, with an excellent research background and strong understanding of current trends and developments in the field.
Strong teamwork and communication skills, with a flexible and innovative approach to problem-solving and a focus on achieving outcomes.
Ability to work collaboratively and achieve results through influence, relationship-building, and subject credibility.
A self-motivated, diplomatic, and adaptable approach, with outstanding organisational and time-management skills and excellent command of English (written and verbal).
A strong understanding of scientific publishing, including commissioning and the peer-review process. Prior publishing experience is highly desired.
A keen interest in science communication and a strong desire to advocate for innovations in publishing and open research.
Confidence in presenting and representing the journal portfolio at conferences and during institute visits, and willingness to travel.
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
0 USD to 0 USD#LI-JG2
Auto-ApplySenior Major & Strategic Account Executive, Cloud Software Solution Sales *Remote*
Remote job
***This is a remote position. You may work from a remote home office location anywhere in the Pacific or Mountain time zones***
Wolters Kluwer Tax & Accounting US (CCHGroup.com) is a leading provider of tax, accounting and audit information, software and services, and is a division of Wolters Kluwer, a market-leading global information services company.
The digital future has arrived and the tax and accounting professions are changing rapidly. Professionals today have different needs, expectations and capabilities. In addition to accuracy, they need greater mobility, simplicity and speed. These needs place a premium on access to active intelligence, agile systems and integrated workflow solutions -- in short "Best in Process" solutions. This is precisely the value that Wolters Kluwer Tax & Accounting US delivers to professionals.
As a Senior Major & Strategic Account Executive for Wolters Kluwer Tax & Accounting, you will manage high-profile strategic accounts, leveraging your deep understanding of business and client needs to drive significant revenue growth. Your expertise will guide team efforts, and your authority in negotiations will be critical in securing major deals. You will report to the Director, Major & Strategic Accounts - Tax & Accounting North America. Specific job responsibilities are outlined below:
What You'll Be Doing
Build and sustain long-term relationships with high-profile clients
Identify and secure new business opportunities with major accounts
Develop comprehensive proposals and strategic sales plans
Oversee seamless coordination between clients and internal teams for enhanced service delivery
Proactively monitor and address client satisfaction and service improvements
Analyze complex client data to inform and adjust sales strategies
Lead strategic discussions in sales meetings and strategy sessions
Resolve high-level client issues with minimal supervision
Strategize and drive major lead generation and marketing campaigns • Negotiate high-impact product/service terms with broad discretion and authority
You're a Great Fit If You Have
Education:
BS/BA degree in a business-related field. Or if no degree, min. 7 years relevant sales experience
Minimum Experience:
6 or more years of direct, B2B field sales experience with Enterprise SaaS/Software solutions working with National or Strategic accounts
Demonstrated track record of consistently achieving/exceeding sales quotas and goals
Proficiency with the consultative sales approach; experience conducting effective needs assessment (e.g. matching products to specific client workflows); developing and executing business plans and forecasts; making in-person or virtual (MS Teams, Zoom, etc.) presentations to clients to explain the business' products and services and their alignment with the client's needs
Understanding of selling complex professional products and services working with key stakeholders to deliver customized products or services
Versed in developing strategic sales plans and contract negotiations
Work experience within a multi-division organization with various sales channels (e.g. matrix sales organization)
Proficiency with Salesforce.com or other comparable CRM applications
Preferred Experience:
Sales experience selling SaaS/Software solutions and services to the Tax and Accounting industry
Working knowledge of tax and/or accounting concepts and terminology, and understands the inner workings of an accounting firm and the accounting profession
Consistent Club/Performance award achiever
Formalized sales training (e.g., Holden, Complex Sale, Solutions Selling, Miller Heiman, The Challenger Sales Module).
Other Knowledge, Skills, Abilities or Certifications:
Deep Business Insight: Extensive understanding of business practices and financials
Strategic Client Management: Advanced proficiency in managing key client relationships
High-Level Negotiation: Ability to negotiate terms with considerable autonomy
In-Depth Data Analysis: Skill in analyzing and interpreting complex data
Persuasive Presentation: Expertise in impactful presentations
Cross-Functional Leadership: Ability to lead coordination between diverse teams
Comprehensive Sales Knowledge: Mastery of sales strategies and practices
High-Level Issue Resolution: Proficiency in resolving sophisticated client issues
Travel
Up to 50% annually
LI-Remote
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $121,350 - $170,050
This role is eligible for Commission.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
Auto-ApplyPrincipal Solutions Architect
Remote or Alexandria, VA job
We are looking for a Principal Solutions Architect to join our Life Sciences & Healthcare (LS&H) team. This is an amazing opportunity to work on large-scale AI-enabled solutions that modernize and enhance our content delivery systems. You'll be at the intersection of innovation, architecture, and real-world AI integration. The team consists of several domain and technical experts and reports to the VP of AI, Content. We would love to speak with you if you bring deep experience in cloud architecture, Python, and vector databases and especially if you have experience translating between business needs and implementation.
About You - experience, education, skills, and accomplishments
Bachelor's degree in computer science or a related field
At least 10 years of experience in software development, with a focus on solution architecture
At least 10 years of programming experience with Python
At least 7 years of hands-on experience working with cloud-based systems (AWS preferred, but Azure/GCP also considered)
At least 2 years of experience with vector databases (e.g., Pinecone, FAISS, Milvus)
Proven ability to interface between end users and technical implementation teams, translating needs and solutions effectively
It would be great if you also had...
Experience building or architecting large-scale systems, particularly in AI or machine learning-enabled environments
Familiarity with architectural frameworks and cloud foundations across multiple providers
Exposure to AI/ML technologies like LLMs, NLP, and recommendation systems
Experience with packaging and platform architecture (e.g., Project Apache-style solutions)
Master's degree in a related technical discipline
What will you be doing in this role?
Architect and define technical direction for a new AI-enabled content platform within the LS&H segment
Act as a bridge between end users and implementation teams - translating needs, proposing solutions, and ensuring seamless execution
Design cloud-native solutions using vector databases and modern architecture patterns
Provide hands-on support in Python development and cloud architecture when necessary
Influence long-term technical strategy, ensuring scalability, performance, and innovation across systems
About the Team
You'll join our LS&H segment under Content technology. While there are existing architects, this role will be the first focused specifically on AI enablement. You'll work closely with two primary internal stakeholders serving as the SME's and end users of the tools you'll help design, and also the implementation team that will bring the architecture to life.
This role serves as the technical interface between these groups, so strong communication and translation skills are critical. You'll shape architecture strategy while remaining fluent in hands-on technologies. This position also offers high visibility, impact, and growth potential.
Hours of Work
Full-time permanent position primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed
This is a remote position and must be based in either EST or CST time zone
Compensation - US Only
The expected base salary for this position is $166,000 - $208,000 USD per year. This role is eligible for bonus incentive earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors.
In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Auto-ApplyTechnology Service Manager (Print Plant)
White Oak, OH job
About the Team:
This team is part of the Print Operations Business Group.
About the Role
The Senior IT person will report to the Production Manager on Information Technology, maintenance, and support issues within a Dow Jones printing plant, and be based in White Oak, Maryland.
You will direct the daily maintenance and support functions with respect to meeting the pressroom, mailroom, building, and IT infrastructure requirements necessary to meet customer expectations for reproduction quality, content freshness and productivity, while managing materials consumption cost-effectively. You will employ best performance practices, continuous improvement processes/procedures, staff schedules and effective staff development to achieve results in the information technology and mechanical operations maintenance and support areas.
You Will:
Implement the corporate technology direction including desktop, server, telephony, network architectures, and messaging.
Communicate effectively with all to ensure that maintenance programs underway at the plant are effective, carried out to achieve the highest level of quality available with today's manufacturing equipment, and are prioritized to address production quality requirements.
Direct technology services and machinist staff in a coordinated effort to assist the press room/mail room managers to continuously improve upon the Production Quality Score, which integrates key performance measures such as reproduction quality, content freshness, productivity, and cost-effective materials consumption.
Assist in the development of budget criteria for the department as directed by the production manager.
Where applicable, direct the staff associated with building operations through the appropriate manager to maintain building assets in a manner that maintains shareholder value and allows effective operation of building systems.
Work through direct reports; department supervisors and foreman, to direct activities of the maintenance staff to ensure that equipment is maintained in operating condition through preventive maintenance programs and accurate, useful and timely maintenance records.
Develop and maintain open communication with employees while clearly emphasizing the goals and objectives of the department.
Actively administer, where applicable, local labor agreements and company management guidelines/policies in coordination with the production manager.
Provide ongoing training and development on all job functions within the technology services, machinist or machinist/building department.
With the production manager's oversight, develop and deliver written performance reviews (unless a union contract provides another mechanism or specifically prohibits them) and development plans to the technology services, machinist/machinist building staff annually.
Maintain accurate and timely written records of employee performance and disciplinary issues.
Make salary recommendations, where applicable, for the production manager's approval.
Hire, train, developing and maintaining a diverse, highly-skilled staff.
Assist the production manager in implementing policies/practices that insure compliance with local, state, and federal laws and company policy regarding equal employment opportunity, affirmative action, regulatory agency safety and environmental requirements.
You Have:
3-5 years of technical and some management experience. Working knowledge of Project and Process management methodologies.
Ability to communicate effectively, both written and oral.
Priority and Time management skills.
Our Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Commuter Transit Program
Subscription Discounts
Employee Referral Program
#LI-Onsite
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area:
Dow Jones - Print Operations
Job Category:
IT Architecture & System Design
Union Status:
Non-Union role Pay Range: $115,000 - $145,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Auto-ApplyFusion Sr. Technical Sales Specialist, PLM
Remote job
Job Requisition ID #
25WD93383
Fusion is one of Autodesk's fastest growing businesses, and Fusion Manage PLM is driving major transformation across engineering, operations, and manufacturing. We are hiring a Fusion Data Technical Sales Specialist to serve as the technical backbone of every complex PLM sales cycles, including technical closure. This is a senior technical selling role for someone who can dissect customer processes, map their systems, architect future state workflows, and earn technical credibility with every stakeholder in the room.
Autodesk's culture emphasizes curiosity, rapid innovation, and ownership. We believe in “reimagining what is possible,” taking smart risks, and pursuing results with urgency. Within Fusion we live that. You'll be joining a team that combines the agility of a startup, the backing of a global leader, and a passion for meaningful change in manufacturing.
You will partner directly with Fusion Sales Specialists across customer segments to run deep discovery, validate requirements, design workflows, build compelling demonstrations, and secure technical closure. You will also work closely with implementation partners to ensure every opportunity is scoped correctly, technically sound, and aligned to a realistic deployment path. Your impact is directly tied to revenue, and you will carry a quota aligned to Fusion Manage sales in your region.
This is a fast-moving organization. Expectations are high. Technical sellers who thrive here know how to simplify complexity, build trust fast, and move deals forward with confidence.
Responsibilities
Lead technical discovery across engineering, operations, IT, supply chain, and executive teams to understand real processes, data flows, and system constraints
Break down current state workflows, identify bottlenecks, and design future state processes powered by Fusion Manage
Partner tightly with Fusion Data Sales Specialists to build deal strategy, ensure technical accuracy, and deliver coordinated customer engagement
Deliver precise, high impact demos and solution walkthroughs that clearly show how Fusion Manage solves critical operational and business problems
Own technical closure by validating requirements, confirming architecture, addressing risks, and eliminating all technical blockers
Co sell with implementation partners to scope services, integrations, migrations, and deployment plans with accuracy and credibility
Create solution architectures, workflow maps, and technical recommendations that articulate how Fusion Manage drives ROI, efficiency, and risk reduction
Influence technical users, directors, VPs, and C suite stakeholders with expertise grounded in real industry and PLM experience
Maintain tight alignment with product, engineering, and partner organizations to stay ahead of capability updates and customer needs
Capture technical win themes, patterns, and repeatable plays that strengthen future PLM sales cycles
Minimum Qualifications
Deep experience in PLM, manufacturing systems, product development, quality management, or complex enterprise workflows
Strong technical discovery skills and the ability to deconstruct and re architect cross functional processes
Ability to map current and future state workflows, design system architecture, and articulate data, integration, and configuration requirements
Confidence presenting to both technical teams and executive leaders with clarity and business relevance
Experience supporting or leading complex enterprise software sales cycles
Ability to co sell with partners and properly scope services and technical deliverables
Talent for simplifying complexity and linking technology decisions to business outcomes
High energy, resilience, and the ability to operate at startup speed inside a global company
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting ******************************
Salary transparency
Salary is one part of Autodesk's competitive compensation package. For U.S.-based sales roles, we expect a starting On-Target Earnings (OTE) between $178,600 and $258,500. OTE is comprised of base salary plus commission target for sales roles. Offers are based on the candidate's experience and geographic location and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: **************************************
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: ********************************************************
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Auto-ApplyDirector, Revenue Operations
Remote job
We are hiring a highly organized and analytical Revenue Operations Director to join our Intellectual Property team at Clarivate. In this role, you will lead cross-functional initiatives that align financial planning, revenue reporting with sales strategy and commissions. This role is ideal for someone who thrives at the intersection of data, systems, and business strategy.
About You - experience, education, skills, and accomplishments
Bachelor's degree in Finance, Accounting, Business, or IT
12+ years of experience in a revenue operations, finance, accounting, or sales strategy type role
5+ years of project management experience, with at least 2 years in finance systems
Finance process knowledge (GL, AP, AR, budgeting, forecasting)
Experience with financial systems (SAP, Oracle, Workday, NetSuite, etc.)
Experience of working in B2B revenue/sales organizational roles or related functions
It would be great if you have…
PMP or similar certification is a plus
Excellent stakeholder management and communication skills
Ability to analyze data and workflows for process improvement
Strong project management skills (Agile, Waterfall, PMP certification preferred)
What will you be doing in this role?
Implement KPIs and deliverables to deliver the IP Sales GTM strategic priorities in terms of revenue and sales reporting, insights and analytics
Interpret the reporting requirements from the revamped IP Sales GTM effectiveness project and execute on a roadmap to operationalize the required changes across systems, data, process and reporting
Lead upgrade projects across different groups and systems (ERP, accounting platforms, reporting tools, Salesforce, commission tool)
Manage project lifecycle and execution: planning, budgeting, scheduling, risk management, and stakeholder communication
Collaborate with finance and IT teams to gather requirements and ensure system alignment with business needs
Drive system enhancements and automation initiatives to improve data accuracy, operational efficiency and commission reporting
Identify inefficiencies in sales and finance workflows and implement automated solutions
Oversee data migration and integration between finance systems and other enterprise platforms
Ensure compliance with financial regulations and internal controls during system changes
Develop training and documentation for end-users
About the Team
You will be a part of the Intellectual Property business segment at Clarivate. You will collaborate with the Sales Operations, IT, Finance teams. This is an individual contributor role with no current direct reports, reporting to the Vice President of Sales Operations.
Hours of Work
Full Time, Permanent position
This is a remote position located in the Boston, MA area. You must be able to collaborate in-person with team members in Boston as needed
Most work will be done in EST time zone with the ability to flex work hours to accommodate global colleagues
Compensation - US Only
The expected base salary for this position is a base salary of $130,000-165,000 USD per year with eligibility for bonus earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.
#LI-LP
#LI-Remote
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Auto-ApplySenior Sales & Business Development Representative - Health Technology Sales (Ovid Synthesis Sales Specialist)
Remote job
We have an exciting Sales role within our Health Research business with Ovid Technologies as a Senior Sales and Business Development Representative for the EBP, Research and Quality Improvement Workflow solution - Ovid Synthesis.
This role is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers. You will be responsible for developing and implementing a comprehensive sales plan that includes new and existing sales strategies for large key accounts. You will also collaborate closely with colleagues from the Ovid Sales Team to establish new sales of Ovid Synthesis at existing accounts, while also working independently to create secure new deals.
Your role is pivotal in driving the growth and success of our company. Focused primarily on generating new business, you will be at the forefront of expanding our client base and forging valuable partnerships with Hospitals and Health Systems in the Central United States.
RESPONSIBILITIES
New Deal Generation: Proactively seek out and identify potential clients and opportunities, with a primary focus on closing new business deals.
Lead Qualification: Evaluate and qualify leads to ensure alignment with our target market and business objectives.
Sales Strategy: Develop and execute strategies to approach and engage prospective clients, tailoring your approach to meet their unique needs.
Pitch and Presentation: Conduct compelling sales presentations and demonstrations to showcase the value and benefits of our offerings.
Negotiation and Closing: Handle negotiations with prospective clients, addressing any objections, and guiding them through the sales process to secure new contracts.
Pipeline Management: Maintain and manage a robust pipeline of new business opportunities, tracking progress and reporting on key metrics.
Proven Sales Experience: Demonstrated success in sales roles, with a focus on acquiring new business and closing complex new business deals.
Strong Negotiation Skills: Ability to effectively negotiate terms and close deals while maintaining a positive client experience.
Strategic Mindset: Skilled in developing and executing strategies to attract and convert new clients.
Excellent Communication: Exceptional verbal and written communication skills, with the ability to articulate complex solutions clearly and persuasively.
Self-Motivated: Highly driven and proactive, with a strong work ethic and a passion for achieving and exceeding sales targets.
Experience with SAAS Sales in Healthcare: Understanding of navigating budget, IT and procurement for new products in healthcare
QUALIFICATIONS
Education: Bachelors degree preferred, or equivalent experience
Experience
5+ years of field sales experience; or related experience
Complex sales and solution selling experience
Knowledge of hospital quality improvement industry preferred
Experience negotiating with hospital leadership, information technology, and Procurement
Publishing or Information industry would be a plus
Clinical market experience
Knowledge of Windows, Internet/WWW, CRM Applications, and Salesforce
Interpersonal skills and the ability to collaborate seamlessly across departments within Health Research
Intrinsically self-motivated, quick learner, autonomous self-starter, disciplined time management and result-driven
TRAVEL: There will be travel as part of this role. Approximately 10-20%
About Us:
Within the Health Division of Wolters Kluwer, the Health Research business provides health solutions that help clinical professionals learn, practice and conduct research and advance their careers using market-leading tools and evidence-based information.
# LI-Remote
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $95,560 - $133,750
Auto-ApplyAccount Director, Mid-Market
Remote job
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It's official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
Bazaarvoice is looking for an extraordinarily talented individual to join our world-class renewals/sales team. You have to be the type of person that craves a challenge and is unafraid to constantly push yourself outside your zone of comfort. We are looking for someone who has experience in renewals and also has exposure to upsells and cross-sells. You have to be able to manage a broad territory and be able to carry the entire renewal and sales process from start to finish on your own merits and skills. This doesn't mean we won't be helping you - we absolutely will, but we believe strongly in a candidate that has the ability to play all of the important roles.The ideal candidate will be someone with a strong record of achievement in a renewals/sales position within software as a service &/or/other online based technologies.What You'll Do:
Being confident in defending and selling a high-ROI solution
Demonstrating the value propositions of our products and services
Drive conversational discovery dialogue with the customer in order to reveal underneath pains and requirements
Convincing client's IT personnel and being able to “talk shop” with them
Partnering with the client's marketing and merchandising staff and working through their organization to find the key decision makers
Working through the legal aspects of the contract with the client's lawyer while leveraging our internal counsel to close the deal
Demonstrates passion and energy both externally with the customer and internally with cross functional teams
Consistently build and manage an effective pipeline and communicate proactively with leadership throughout each phase of the renewal/sales process
What You'll Bring:
1+ years relative experience in software, SaaS, or Internet marketing
Ability to identify target accounts, appropriate contacts within that account, and formulate strategies to both renew and generate more interest in Bazaarvoice
Ability to generate, qualify, and execute on renewals and opportunities in order to exceed revenue targets
Proven ability to articulate a vision that resonates with the customer and demonstrates value
Experience using two way discovery to uncover customer need and matches solutions to that need
Ability to build a trusted and long relationships
A strong understanding of business practices, industry trends, and competitors to each renewal/ sales cycle
Effectively create and articulates ROI in the negotiation process to bring the upmost value to both the consumer and Bazaarvoice
Nice to Have:
Selling into marketing departments up to CMO level would be a major advantage along with an understanding of social media and the impacts it can have on business in today's world. If you don't have this background you will need to convince us that you have the ability to learn these ropes quickly & bring a perspective that can easily be adapted
#LI-JM1#LI-Hybrid
Why join Bazaarvoice? Customer is key We see our own success through our customers' outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds TrustWe believe in the power of authentic feedback because it's in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of PerformanceOur energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we're laser focused on our mission. Innovation over ImitationWe seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger TogetherWe bring our whole selves to the mission and find value in diverse perspectives. We champion what's best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers.
The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.
Auto-ApplySenior Product Sales Manager (Rowan Patents)
Remote or Ann Arbor, MI job
We are looking for a Senior Product Sales Manager to join the Rowan Patents, part of Clarivate team. This is an amazing opportunity to be a part of the sales team for the Rowan platform that is on the leading edge of technology for patent drafting preparation and prosecution. In this role, you will be responsible for driving the Rowan sales strategy in the field and delivering market expansion for a high-impact product line. You will work alongside a matrixed sales organization, developing innovative sales pipelines, and cultivating high-level customer relationships. You will serve as a trusted advisor to our target audience, ensuring customers achieve their goals through effective solution presentations, workshops, trials and/or proof of concepts. If you are a motivated sales professional with an IP background in patent drafting, apply today!
About You - experience, education, skills, and accomplishments
Bachelor's Degree or equivalent relevant work experience
7+ years of professional work experience in sales and/or intellectual property or similar
3+ years of IP experience related to patent drafting work
It would be great if you also have . . .
Past work experience as a Patent Attorney
In-depth knowledge of USPTO patent filing requirements
Prior experience successfully selling into law firms and/or corporate legal teams
What will you be doing in this role?
Serve as a primary contact for a high-impact product line (Rowan), cultivating and managing strong relationships to ensure customer satisfaction and loyalty
Utilize advanced sales and negotiation techniques to engage with high-value customers, drive market expansion, and address complex challenges while building and nurturing high-level customer partnerships
Achieve and exceed sales targets ensuring alignment with Clarivate's sales objectives and contributing significantly to revenue growth
Leverage working knowledge of patent preparation and prosecution to support clients (attorneys and paralegals) using Rowan software to draft and prosecute patents; help drive adoption of software through hands-on engagement with clients; lead the development of best practices for product deployment and usage
Continuously deepen industry knowledge and product expertise to maintain a competitive advantage while applying advanced insights to refine sales planning and enhance overall commercial success
Acquire a deep understanding of the competitive landscape and be able to defend our solutions and capabilities against competitive offerings
Provide sales insights, market and customer feedback to senior leadership across Sales, Product Management, Marketing, and other cross-functional partners; collaborate with product teams to provide insights that inform future product roadmaps and enhancements
About the Team
Rowan Patents, a part of Clarivate, joined the company in 2024. Rowan Patents focuses on AI-enabled solutions designed for patent drafting preparation and prosecution, specially designed for patent practitioners to establish and protect patents more effectively. This enables Clarivate to extend its workflow automation solutions beyond its market-leading IP management and intelligence capabilities, delivering new solutions to support patent preparation, filing and prosecution. You will partner with another sales professional focusing on the growth of the Rowan platform.
Hours of Work
This is a full-time remote position with flexibility to adjust to various global time zones as needed.
You will be expected to travel ~50% to meet with clients as needed
Compensation - US Only
The expected base salary for this position is a base salary of $110,000-140,000 USD per year with eligibility for commission earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.
#LI-LP
#LI-Remote
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Auto-ApplyAccount Executive - Americas (Dragonfly/Oxford Analytica)
Remote job
Job Description:About the Role:
Oxford Analytica and Dragonfly Commercial team is the touchpoint for all client interactions. It is made up of Sales Development, Business Development, Account Management, and Client Success. Each of these teams works very closely to ensure that the business reaches its overall revenue growth objectives. The Business Development team is responsible for new sales and revenue growth across ARR and OTR. As Account Executive - Americas you will be responsible for building a pipeline and closing new business across a designated territory. You will report to the Head of Account Management.
About the Team:
Our Business Intelligence Team provides services, solutions and support to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals.
You Will:
Create a sales strategy to drive revenue growth and market expansion within your geographical territory and specialization (Geopolitical, Macroeconomic Intelligence, and Security)
Strategically build, manage, and close deals in the sales pipeline
Be responsible for closing a quota of new business
Lead demos and pitches to C-level executives
You Have:
3 to 5 years' new logo sales experience within the geopolitical/security/macroeconomic space
Interest in international relations and geopolitics, the security and intelligence industry, including market dynamics, competitive landscape, and emerging trends
Demonstrated success hitting or exceeding quotas
Bachelor's degree in Business, International Relations, Geopolitics, Economics, related field -OR- equivalent work experience
Our Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Insurance Plans
Lifestyle programs & Wellness Resources
Education Benefits
Family Care Benefits & Caregiving Support
Commuter Transit Program
Subscription Discounts
Employee Referral Program
Learn more about all our US benefits
#LI-Hybrid
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area:
Dow Jones - Business Intelligence
Job Category:
Sales
Union Status:
Non-Union role Pay Range: $70,000 - $80,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Auto-ApplySenior Director, Segment Sales
Remote job
As the Senior Director of Segment Sales, you will achieve sales targets by leading a team of account managers to develop and maintain strong customer relationships, driving account growth, and ensuring customer success. You will be responsible for ensuring your team's understanding and interpreting customer needs and presenting them with compelling solutions to their problems. You will support your team's work in overseeing customer portfolios, developing account strategies, and collaborating with internal teams.
Leverage your strong leadership skills, cross-functional collaboration, and a deep understanding of the organizational structure to shape and execute the company's long-term vision.
About You - experience, education, skills, and accomplishments
Bachelor's Degree or equivalent, relevant work experience
12+ Years of Sales Experience
7+ Years in Sales Management
What will you be doing in this role?
Lead the development and execution of strategic initiatives that support company-wide objectives and long-term growth.
Collaborate with senior leadership and cross-functional teams to align departmental goals with overall business strategy.
Oversee operations across multiple teams, ensuring consistency, efficiency, and accountability in execution.
Influence organizational direction by providing strategic insight, data-driven recommendations, and forward-looking planning.
Build and maintain high-performing teams by fostering a culture of collaboration, innovation, success, and continuous improvement.
Monitor performance metrics and operational outcomes to identify areas for improvement and implement effective solutions.
Management Responsibilities:
Lead and direct the activities of teams across one or more functional areas.
Drive strategic initiatives, translating company strategy into multifunctional objectives for the department or segment.
Lead and direct the work of multiple functional areas to achieve objectives with significant contribution towards the achievement of mid-term and long-term results for the department, segment or organization.
Define, influence, and communicate a clear growth vision for the planning for short term and the long-term success of the organization.
Provide influential leadership within the organization or segment, driving cohesive direction toward company goals.
About the Team
Our Life Sciences & Healthcare (LS&H) vertical partners with leading pharmaceutical and biotech organizations to accelerate innovation and bring life-changing therapies to market. We provide cutting-edge workflow tools, advanced data analytics, and actionable insights that empower clients to drive discovery, protect intellectual property, and streamline commercialization. By joining this team, you'll be part of a mission-driven group that plays a critical role in shaping the future of healthcare. This is a US role which will lead a team of sales reps focused on our specialty areas- CROs, providers, payers, consultancies.
Hours of Work
This is a full-time leadership role with core business hours in your local time zone, plus the flexibility to collaborate across global teams. We value work-life balance while ensuring you have the ability to connect with colleagues and clients worldwide.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Auto-ApplyRenewal Account Manager
Remote job
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It's official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
Bazaarvoice is looking for an extraordinarily talented Strategic Renewal Account Director to join our world-class renewal sales team. You need to be someone that craves a challenge and is unafraid to constantly push outside your comfort zone. You will drive successful contract renewal outcomes across a broad territory of our small business clients. You will need to successfully coordinate with multiple internal and external stakeholders, including C-level execs, procurement, and legal teams to renew contracts and identify expansion opportunities. We want to talk to you if you are an expert problem solver, relationship builder, and negotiator who can influence positive business outcomes.What You'll Do:
High confidence in defending and selling a high-ROI solution to Small Business clients and C-Level business contacts
Expert delivery of business cases to highlight the value propositions of our suite or products.
Drive conversational discovery dialogue with the customers to understand goals, reveal pain, and client requirements.
Own contract negotiations with procurement professionals, C-level stakeholders, and client legal teams while leveraging our internal counsel to close the deal.
Demonstrate passion and energy both externally with the customer and internally with cross functional teams.
Consistently provide accurate weekly, monthly, and quarterly forecasts by communicating proactively with leadership throughout each phase of the renewal/sales process.
What You'll Bring:
5+ years relative experience in SaaS sales and client success roles with a focus on account revenue retention and expansion.
Ability to identify risk, build create and successful account plans in coordination with Sales, CS, and leadership teams to formulate strategies to retain and expand client partnerships.
Proven ability to articulate a vision that resonates with the customer and demonstrates value.
Experience using two-way discovery to uncover customer needs and matches solutions to those needs.
Effectively create and articulate ROI in the negotiation process to bring the utmost value to both the consumer and Bazaarvoice.
Experience operating in a high-visibility role with the ability to present and work alongside our Senior and Executive leadership teams (CEO, CRO, CMO).
Ability to negotiate, influence, and build trust across all levels of large Enterprise client organizations.
#LI-Hybrid#LI-JM1
Why join Bazaarvoice? Customer is key We see our own success through our customers' outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds TrustWe believe in the power of authentic feedback because it's in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of PerformanceOur energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we're laser focused on our mission. Innovation over ImitationWe seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger TogetherWe bring our whole selves to the mission and find value in diverse perspectives. We champion what's best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers.
The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.
Auto-Apply