General Manager jobs at Thorntons - 137 jobs

The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experience. The GM is responsible for achieving performance targets, providing craveable food and beverage offerings in a food safe environment, and improving financial performance year-over-year through the Plan to Win Strategy and demonstration of core values. The GM accomplishes these results in a Staffed, Stable & Scheduled environment by providing a consistent Team Member experience through training, coaching, and recognition, while fostering a safety culture by Believing in Zero. Requirements Essential Job Functions (Responsible to) -Drive a safety culture by ensuring a clean, organized, and safe environment for all Team Members and Guests. Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation -Create a place of welcoming and belonging for our Guests and Team Members -Oversees the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance -Grow top line P&L performance and control key financial lines; understand reports and how the information can impact and/or increase sales; develop plans to correct budget misses, measure and track plan effectiveness, and ultimately achieve budget in a timely manner, complete required reports either in writing or via computer entry -Track and manage inventory through count execution and submitting accurate orders to remain in stock -Delegate tasks to subordinate Team Members and follow up to ensure proper completion -Engage and lead company initiatives -Oversee food production to ensure food safety requirements are consistently met and that par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste -Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values. -Support and guide team members through career path while holding Team Members to a high standard of execution through coaching and accountability via Thorntons' Progressive Discipline Process -Recruit, interview, hire and schedule all Team Members to ensure adequate coverage for all shifts while complying with meal and rest break requirements -Train and empower Team Members to de-escalate guest service issues -Communicates with Team Members in a positive manner that motivates and inspires them to act in accordance with Plan to Win strategy -Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records -Promote sales and profits working within the local community to partner and support events that extend the brand -Regular and predictable in-person attendance -Perform additional duties as assigned Key Relationships -Region Manager -Store Manager -Guest Service Representative -Human Resource Manager -Recruiter -Trainer -Auditor Skills -Demonstrates a commitment to leading by example considering no tasks as below one's position -Uses analytical skills to identify and solve a variety of business-related problems -Uses basic arithmetical skills to add, subtract and divide as necessary to complete financial reports, cash, inventory, etc. -Prioritizes and distributes work to deliver objectives on time and to the highest standard -Demonstrates a positive and approachable presence, even during stressful situations -Recognizes positive performance, celebrates team achievements, addresses poor performance -Takes action to remove obstacles and address problems before they impact performance and results -Provides feedback effectively and with empathy -Actively solicits internal and external guest feedback to improve business relationships -Fosters team camaraderie, collaboration, and cohesion -Uses "active listening" to understand viewpoints of others. Adjusts one's position/view to try and resolve conflict -Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team Knowledge -Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction -Principles and methods for displaying, promoting, and selling products or services -Principles and procedures for personnel recruitment, selection, and training Experience -Minimum three (3) years single-unit management in retail and/or food and beverage industries -Experience with the following applications a plus; oPeopleMatter, Workday, Reflexis oPDI, ESO Equipment/Special Expertise -NA Required or Preferred Qualifications/Certifications -High School Diploma or GED (Required) -Must have reliable transportation -Valid driver's license (preferred) -Food Safety and Handling Certifications (This is preferred. If not possessed upon hire, must have the ability to obtain one) Physical Requirements -Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. -Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. -Occasional Sitting and Driving required. -Exposed to extreme weather conditions and temperatures -Long periods of standing -Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact accommodationsretail@bp.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************

About the Role In this role, you will provide leadership for 15-20 stores and own the execution of Kohl's store priorities, including driving sales, enhancing the customer experience, managing profitability and shortage and developing your team. What You'll Do Drive sales, profit and productivity while meeting payroll, expense and shortage goals Support and execute the team vision, set clear objectives, assign and direct work, manage performance, and maintain open communications to create an effective work environment Deliver consistent merchandise and visual presentation standards in every store Communicate inventory needs and business opportunities to appropriate partners Achieve operational best practices and OMNI execution, and drive clearance sell-through Engage in market analysis to ensure an exceptional product assortment Enhance the customer experience throughout your district Write and deliver reviews for Store Managers and oversee the review process for all other managers and associates to ensure effective feedback is provided Promote associate engagement and support manager retention Proactively address associate relations concerns in partnership with the HR team Focus on critical strategic priorities and setting clear goals Consistently monitor results and ensure follow-through on commitments, driving execution and seizing opportunities to raise the bar Create and support multi-year succession planning to meet the long-term needs of the overall business Articulate the organization's priorities in a clear and compelling way that engages others and ensures that leaders at all levels maintain focus What Skills You Have Strong written and verbal communication skills Ability to work with multiple business partners at various levels within the organization Proven success with the growth and development of internal talent Demonstrated ability to drive results through partnerships to achieve high-level results Significant retail business acumen with specific strengths related to merchandising presentation, merchandising assortments, store operations and competitive analysis Adept ability to consider multiple perspectives and incorporate opposing perspectives to drive change and make strategic decisions. Ability to foster effective relationships, collaborate seamlessly and navigate diverse communication scenarios at various levels within the organization Ability for daytime travel (up to 80%) and overnight travel (approx. 30%) Preferred Bachelor's Degree in a related discipline 8-10 years of progressive retail experience Minimum 3-5 years store management experience in a high volume, big box environment 2-5 years of successful multi-unit leadership experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift. Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards.

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. Accountable for improving on overall customer service metrics. Operations Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. Ensures team members have a working knowledge of all computer and technology systems and software. Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. Obtains and maintains valid pharmacy technician license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. Assists Store Manager in planning and communicating the company and store strategy. Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. Must be fluent in reading, writing, and speaking English (except in Puerto Rico) Willingness to work flexible schedule including extended days, evenings, and weekend hours. Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. Ability to transfer to other Walgreens retail assets located within the same hiring Area. Bachelor's Degree . Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. Accountable for improving on overall customer service metrics. Operations Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. Ensures team members have a working knowledge of all computer and technology systems and software. Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. Obtains and maintains valid pharmacy technician license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. Assists Store Manager in planning and communicating the company and store strategy. Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. Must be fluent in reading, writing, and speaking English (except in Puerto Rico) Willingness to work flexible schedule including extended days, evenings, and weekend hours. Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. Ability to transfer to other Walgreens retail assets located within the same hiring Area. Bachelor's Degree . Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary The Site General Manager is an inspirational leader who oversees a designated travel center, where they are responsible for coaching and leading the site in operating a successful and profitable location. This individual will build and maintain a strong, dynamic leadership team by communicating a clear vision and give direction on training and development, profitability, site maintenance, safety, etc. The Site General Manager ensures we are returning every traveler to the road better than they came! In this role, you can expect to: * Supervise the management team and overall operations of the designated location * Constantly demonstrate a professional demeanor with a high level of character, honesty and integrity in conducting the business affairs of the sites; Inspire the Profit Center Managers, their management teams and all team members to do the same * Establish and be responsible for goals to meet company objectives related to people, profit, safety, quality of service and appearance of the locations * Coach, teach and demonstrate sound customer service principles to all team members, including direct customer contact to resolve issues when needed * Partner with Profit Center Managers and Talent Acquisition to identify the best available management level talent, whether internal or external; Review and advise team staffing levels; Develop management team and successors * Monitor key performance indicators to identify opportunities for improvement and clearly communicate opportunities to the District Manager and management team. * Ensures that programs are properly implemented and maintained to ensure the safety of customers and team members. * Assesses performance of PCMs, completes appraisals of direct reports and recommends for advancement and merit increases. * Ensures all customer complaints are addressed promptly and develops ways to reduce or eliminate their reoccurrence. Actively solicits employee and customer input to improve location operations. * Ensures awareness and compliance with all federal, state and local regulations that impact operations. * Ensures accurate and timely completion and submission of reports, personnel records, time sheets, price surveys and others as directed. * Supervises the total function of a travel center which operates multiple profit centers and which may operate 24 hours per day, 365 days per year. * Leads management team to adequately and effectively maintain and safeguard Company property, equipment, funds and merchandise and ensure all loss prevention and audit policies are properly executed. * Manages location operations while controlling operating expenses within established budgets. * Leads management team and employees to understand and comply with all wage and hour obligations. Ensures time records are complete and accurate and non-exempt employees are compensated for all time worked. * Develops and implements programs that recognize, and reward outstanding customer service performed by team members. Sets an example of outstanding customer service. * Works with the District Manager and management team to develop succession plan for departments and ensures employees are provided with development opportunities for career growth. * Responsible for accurate forecasting of total site results and achieving budgeted site EBITDA. * Must complete a minimum of lead certification requirements related to restaurant brands they manage * Must ensure all required training is completed within the required time frame of 90 days. This includes but is not limited to training required by federal/state/local law and regulations, training on company policy and procedures and training for job skill What we'd like to see: * An inspirational leader who sets the example * High School Diploma (or GED) required; Associate's or bachelor's degree preferred * 3+ years of experience in a leadership role preferred with proven positive results * Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) - able to achieve positive financial results * Ability to perform all non-management functions to assist when needed. * Exhibit excellent verbal and written communication skills * Proficiency in Microsoft Office including Word, Excel, and PowerPoint and operational understanding of POS software * Must possess and maintain a valid driver's license with appropriate insurance coverage and acceptable driving record With us you'll enjoy: * Competitive salary and quarterly bonus program * Medical, dental, vision and life insurance * 401(k) with a company match * Paid vacation and holidays * Tuition reimbursement * A wide variety of discounts on technology, travel, food and fuel * Opportunity for growth and advancement with company paid training * Relocation Assistance (relocation not required) Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit ************************************************************* Pay Range $70,000.00 - 75,000.00 annually A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at *******************. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. **Job Summary** The Site General Manager is an inspirational leader who oversees a designated travel center, where they are responsible for coaching and leading the site in operating a successful and profitable location. This individual will build and maintain a strong, dynamic leadership team by communicating a clear vision and give direction on training and development, profitability, site maintenance, safety, etc. The Site General Manager ensures we are returning every traveler to the road better than they came! **In this role, you can expect to:** + Supervise the management team and overall operations of the designated location + Constantly demonstrate a professional demeanor with a high level of character, honesty and integrity in conducting the business affairs of the sites; Inspire the Profit Center Managers, their management teams and all team members to do the same + Establish and be responsible for goals to meet company objectives related to people, profit, safety, quality of service and appearance of the locations + Coach, teach and demonstrate sound customer service principles to all team members, including direct customer contact to resolve issues when needed + Partner with Profit Center Managers and Talent Acquisition to identify the best available management level talent, whether internal or external; Review and advise team staffing levels; Develop management team and successors + Monitor key performance indicators to identify opportunities for improvement and clearly communicate opportunities to the District Manager and management team. + Ensures that programs are properly implemented and maintained to ensure the safety of customers and team members. + Assesses performance of PCMs, completes appraisals of direct reports and recommends for advancement and merit increases. + Ensures all customer complaints are addressed promptly and develops ways to reduce or eliminate their reoccurrence. Actively solicits employee and customer input to improve location operations. + Ensures awareness and compliance with all federal, state and local regulations that impact operations. + Ensures accurate and timely completion and submission of reports, personnel records, time sheets, price surveys and others as directed. + Supervises the total function of a travel center which operates multiple profit centers and which may operate 24 hours per day, 365 days per year. + Leads management team to adequately and effectively maintain and safeguard Company property, equipment, funds and merchandise and ensure all loss prevention and audit policies are properly executed. + Manages location operations while controlling operating expenses within established budgets. + Leads management team and employees to understand and comply with all wage and hour obligations. Ensures time records are complete and accurate and non-exempt employees are compensated for all time worked. + Develops and implements programs that recognize, and reward outstanding customer service performed by team members. Sets an example of outstanding customer service. + Works with the District Manager and management team to develop succession plan for departments and ensures employees are provided with development opportunities for career growth. + Responsible for accurate forecasting of total site results and achieving budgeted site EBITDA. + Must complete a minimum of lead certification requirements related to restaurant brands they manage + Must ensure all required training is completed within the required time frame of 90 days. This includes but is not limited to training required by federal/state/local law and regulations, training on company policy and procedures and training for job skill **What we'd like to see:** + An inspirational leader who sets the example + High School Diploma (or GED) required; Associate's or bachelor's degree preferred + 3+ years of experience in a leadership role preferred with proven positive results + Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) - able to achieve positive financial results + Ability to perform all non-management functions to assist when needed. + Exhibit excellent verbal and written communication skills + Proficiency in Microsoft Office including Word, Excel, and PowerPoint and operational understanding of POS software + Must possess and maintain a valid driver's license with appropriate insurance coverage and acceptable driving record **With us you'll enjoy:** + Competitive salary and quarterly bonus program + Medical, dental, vision and life insurance + 401(k) with a company match + Paid vacation and holidays + Tuition reimbursement + A wide variety of discounts on technology, travel, food and fuel + Opportunity for growth and advancement with company paid training + Relocation Assistance (relocation not required) Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit ************************************************************* **Pay Range** $76,000.00 - 82,000.00 annually A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at *******************. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. **Typical Physical Demands** In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. **Work Environment** While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. **Disclaimer** This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

At RaceTrac, our Co-Managers are the heartbeat of the store - supporting the General Manager, leading by example, and helping teams deliver exceptional guest experiences every day. If you're a driven leader ready to grow your career, take ownership of your results, and develop a winning team, this is your next step. As a Co-Manager, you'll play a key role in driving the store's performance, developing top-tier talent, and bringing RaceTrac's mission to life: making people's lives simpler and more enjoyable. What's In It for You? * Competitive pay and performance-based incentives * Promotion potential - many of our General Managers were Co-Managers first! * Leadership training and development that prepares you for what's next * Operate with autonomy while supported by proven systems and tools * A dynamic, high-volume environment where leadership is hands-on and meaningful * Full benefits package - including medical, dental, vision, 401(K), PTO, and more! What You'll Do Lead & Develop a High-Performing Team * Cultivate a guest-first culture, ensuring every interaction is welcoming and efficient * Mentor and support Shift Managers and team members through training and coaching * Empower teams by setting clear expectations, providing feedback, and leading by example * Foster open communication and collaboration across all shifts Support Operational Excellence * Assist in executing store-level strategies to drive sales, guest satisfaction, and profitability * Monitor and manage inventory levels, vendor relationships, and cash control * Drive promotional execution, ensure food service compliance, and elevate the in-store experience * Ensure the store is clean, stocked, and aligned with RaceTrac brand standards Champion Food Safety & Compliance * Conduct regular food quality checks and coach the team on food safety standards * Ensure compliance with safety regulations and company policies * Maintain and organize required documentation for audits or inspections Drive Results Through Collaboration * Analyze reports, identify trends, and take action to improve store performance * Support team scheduling and staffing needs in coordination with the General Manager * Provide performance feedback and help drive accountability across the team What We're Looking For * 3-5 years of experience in retail, food service, or restaurant leadership * 1+ year of management experience preferred * Strong coaching, communication, and problem-solving skills * Experience in high-volume, guest-focused environments * Ability to read and act on business metrics such as P&L, labor, and sales Must Haves for This Role * High School Diploma or GED, in progress or completed * Ability to lift up to 50 lbs. and perform physical tasks as needed * Willing to obtain and maintain food handler and alcohol server permits (if required) Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages. All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures execution of District Manager operational feedback. Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Daily Planning and Execution Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management Analyzes financial and performance data; develops action plans to increase sales and control costs. Reviews KPIs daily and prepare to discuss with district management. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. Makes hiring, promotion and termination decisions. Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. Develops employee performance plans and follows up according to deadlines. Monitors and approves team member compensation. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. Follows performance improvement plans offered by District Manager. Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. Conducts community outreach (e.g., speaks with members of community, physicians in area). Assists District Manager in planning and attending community events. Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. Willingness to work flexible schedule including extended days, evenings, and weekend hours. Bachelor's Degree. PTCB or ExCPT Certification. Three years retail management experience, including supervising others, managing, and assigning work. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Retail experience Ability to handle stressful situations Effective communication skills Knowledge of basic math Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Offer product samples to help customers discover new items or products they inquire about. Inform customers of Drug GM specials. Recommend Drug GM items to customers to ensure they get the products they want and need. Review "sell by" dates and take appropriate action. Label, stock and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Display a positive attitude. Stay current with present, future, seasonal and special ads. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud. Ability to work cooperatively in high paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Your Leadership. Your Store. Your Impact. At RaceTrac, our General Managers don't just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If you're a high-energy leader who thrives in a fast-paced environment, this is your opportunity to make an impact! You'll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success. What's In It for You? • Competitive pay and performance-based incentives • Career growth opportunities - we promote from within! • Comprehensive training and development to enhance your leadership skills • Lead with guidance - operate with an entrepreneurial mindset with guided support that keeps you focused on what matters most: your people and your guests. • A fast-paced, guest-focused environment where no two days are the same. • Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO) and more! What You'll Do Lead & Develop a Winning Tea • Foster a guest-obsessed culture, ensuring every guest interaction is exceptional • Recruit, train, and mentor team members, preparing them for growth opportunities • Provide continuous feedback, coaching, and performance management • Create a positive and engaging work environment where team members feel valued Drive Store Performance & Profitability • Execute operational plans to meet sales, labor, and profitability goals • Analyze sales, margin, and labor reports to identify opportunities for improvement • Operationalize marketing strategies to boost food sales and promotions • Monitor inventory, cash handling, and store expenses to optimize financial results Ensure High Standards in Food & Safety • Lead by example in upholding good safety and sanitation standards • Conduct regular quality checks to ensure food and beverage offerings meet, or exceed, expectations • Train and enforce compliance with food handling, safety regulations, and company policies Maintain a Clean & Organized Store • Ensure the store is always clean, well-stocked, and visually appealing • Proactively address maintenance needs and vendor relationships • Oversee scheduling and payroll execution to ensure proper staffing levels What We're Looking For • 5+ years of retail, food service, or restaurant management experience (High-volume preferred) • Strong leadership, coaching and team-building skills • Ability to analyze business metrics and make data-driven decisions • Proficiency in Microsoft Office Suite and financial reporting • Knowledge of labor laws and staffing best practices Must-Haves for This Role • High School Diploma or GED, in progress or completed • Ability to lift up to 50 lbs. and perform physical tasks, as needed • Must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required) Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages. Responsibilities: Friendly Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management Lead and direct positive and professional relationships with co-workers, direct reports, guests, and vendors Communicate respectfully and maintain a consistent team-oriented attitude and store culture Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases Food Drive excellence in food service by executing designed processes, implementing goals to increase sales and margin, ensuring product quality, and using training resources Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained Clean Encourage and manage a high standard of store cleanliness Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations Execute shift duties, maintain overall presentation standards, and represent the RaceTrac brand Building Talent Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork Display RaceTrac's Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach Lead the coaching, training, and assessment of direct reports while adhering to operational standards Driving Success Strategically direct control of inventory and the distribution of materials, merchandise, and supplies Review financial statements, sales, analysis reports, and other performance data to measure productivity Actively identify areas of operational improvements based on market trends Develop and maintain a relationship with vendors to ensure efficient and correct deliveries Ensure communication is passed to every team member in the store Use company provided tools to coach, mentor and develop a high performing store team Ensure all risk management issues are in compliance with company standards Create or approve Management and Associate schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into consideration Own staffing in store by providing timely feedback on interviews to the recruiting team Engage in the hiring of all store associates; develops managers to understand RaceTrac hiring processes and participate in hiring decisions Write, implement, and monitor manager development and performance plans Ensure proper procedures are followed in regards to hiring, promotions and separations Ensure all team members follow policies and company standards at all times Ensures that all team members have correct valid licenses as required by state or local laws Have complete understanding of budget and cost trends that impact operations; proactively work to drive sales and overall financial health of the store Qualifications: Proven successful Retail Management experience preferred Previous experience working in high-volume, guest-focused, transactional environment preferred All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. Accountable for improving on overall customer service metrics. Operations Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. Ensures team members have a working knowledge of all computer and technology systems and software. Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. Obtains and maintains valid pharmacy technician license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. Assists Store Manager in planning and communicating the company and store strategy. Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. Must be fluent in reading, writing, and speaking English (except in Puerto Rico) Willingness to work flexible schedule including extended days, evenings, and weekend hours. Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. Ability to transfer to other Walgreens retail assets located within the same hiring Area. Bachelor's Degree . Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do * Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team * Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed * Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management * Manage associate relations issues including performance management, and ensure associates follow company policies * Manage the training process for new hires on Kohl's culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty) * Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates * Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures * Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention * Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer * Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment * Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations All manager roles at Kohl's are responsible for: * Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment and discernment when making decisions; taking appropriate partners as needed * Modeling, enforcing and providing direction and guidance to associates * Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues * Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Monitoring and adjusting resources as the business dictates to support customer needs and workload demands * Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results * Managing talent, including hiring, training, developing, and supervising * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Adhering to company safety policies and ensuring the safety of associates and customers * Other responsibilities as assigned What Skills You Have Required * Must be 18 years of age or older * Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions * Great verbal/written communication and interpersonal skills * Excellent decision-making and problem-solving skills * Strong people management skills and ability to develop talent * Flexible availability, including days, nights, weekends, and holidays Preferred * Experience working in a retail environment, preferably in a managerial position * Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions * College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards.

Casey's is looking for business professionals who are passionate about leading a team that serves the community with enthusiasm and pride! Casey's Store Managers contribute by playing a vital role in creating the fun and helpful store atmosphere that ensures Casey's is Here for Good - for guests, team members, and the community! This position oversees all aspects of operating a successful Casey's store, including team management, guest service, merchandising, loss prevention, and food preparation. As a Casey's Store Manager, we offer a customizable career path to help you continue growing your management and leadership career. BENEFITS WE SPRINKLE IN FOR THIS ROLE: 401 (k) with a 6% employer match Quarterly and Annual Leadership Bonus subject to performance initiatives Customizable career path with a Fortune 400 company Company-paid short-term disability Health, Life, Dental, and Vision insurance Paid Vacation, Sick, and Volunteer time off Paid Bonding Leave Well-Being Program Team Member Perks Stock purchase plan WHAT YOU'LL DO AS A STORE MANAGER: Execute Casey's strategic initiatives, drive sales, and maintain quality and service standards within your store. Ensure the store is stocked and clean so we can continue to build strong relationships with our guests and communities. Hire, train, develop, and supervise new Team Members in the Casey's Way! You will have the privilege of becoming a coach and mentor to your team, helping them succeed and grow. Model and coach to Casey's CARES values (Commitment, Authenticity, Respect, Evolving, Service). Manage labor budget and fulfill staffing needs for regular hours, as well as special events or high-traffic times. Ensure the scheduling system is kept up to date, schedule is timely prepared and posted, and all scheduling updates are appropriately communicated. Oversee operational activities of the kitchen to maximize productivity and profitability. Oversee and ensure completion of daily bookwork, Daily Store Walk, Daily Task Lists, required counts, audits, and merchandise orders; manage inventory and Direct Store Deliveries (DSD). Ensure asset protection processes and audits are completed to protect company assets. Partner with the District Manager and store leadership team to develop Store Action Plans to support the business in response to key performance indicators and profit and loss (P&L) statements. Attend and successfully complete all job trainings and assessments, including ServSafe Food Protection Manager where applicable, and ensure Team Members complete required trainings. Compensation: Starting pay range: $53,600 - $63,100 Actual pay may vary based on Casey's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity. This position is eligible for quarterly and annual bonuses based on store and company performance. Our full salary range for this role does extend beyond the hiring range listed, allowing team members the opportunity to continue to grow within the company. #LI-QH1 #LI-Onsite

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. Accountable for improving on overall customer service metrics. Operations Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. Ensures team members have a working knowledge of all computer and technology systems and software. Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. Obtains and maintains valid pharmacy technician license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. Assists Store Manager in planning and communicating the company and store strategy. Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. Must be fluent in reading, writing, and speaking English (except in Puerto Rico) Willingness to work flexible schedule including extended days, evenings, and weekend hours. Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. Ability to transfer to other Walgreens retail assets located within the same hiring Area. Bachelor's Degree . Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

As a Center Store Manager, you'll be a hands-on leader responsible for driving operational excellence and team engagement within the center store. Working closely with the Store Manager, you'll train, guide, and empower team members to deliver an exceptional guest experience. In addition, you'll be accountable for accurate inventory counts, conducting audits to ensure compliance, managing invoices to maintain financial integrity, and performing regular vendor check-ins to strengthen partnerships and ensure product availability. Benefits We Sprinkle in for This Role Competitive pay DailyPay Health, dental, and vision insurance Paid time off and holiday pay 401(k) with company match Employee discounts and recognition programs Career growth and development opportunities What You'll Do as a Center Store Manager Lead with accountability and empowerment, influencing operational activities within the center of the store. Partner with the Store Manager to train, coach, and engage team members. Under the supervision of the Store Manager, oversee all center store activities, ensuring: Daily task lists are completed. Daily store walks and safety processes are followed. Service and maintenance tickets are entered promptly. Manage inventory and complete daily bookwork with oversight from the Store Manager. Anticipate and resolve guest concerns related to team member service, keeping the Store Manager informed. Serve as part of the store leadership team, stepping in to lead when other leaders are unavailable. Proficiently perform all Store Team Member duties as needed. Compensation: Starting pay range: $15.00 - $17.25 Actual pay may vary based on Casey's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity. Our full salary range for this role does extend beyond the hiring range listed, allowing team members the opportunity to continue to grow within the company.

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures execution of District Manager operational feedback. Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Daily Planning and Execution Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management Analyzes financial and performance data; develops action plans to increase sales and control costs. Reviews KPIs daily and prepare to discuss with district management. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. Makes hiring, promotion and termination decisions. Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. Develops employee performance plans and follows up according to deadlines. Monitors and approves team member compensation. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. Follows performance improvement plans offered by District Manager. Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. Conducts community outreach (e.g., speaks with members of community, physicians in area). Assists District Manager in planning and attending community events. Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. Willingness to work flexible schedule including extended days, evenings, and weekend hours. Bachelor's Degree. PTCB or ExCPT Certification. Three years retail management experience, including supervising others, managing, and assigning work. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Additional $1.50/hr. for working 10pm-6am Are you the type of person who gets your kickz from making someone's day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you'll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You'll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager's absence. But don't worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) * Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam * Have a say in who works, and when * Handle customer questions, complaints and concerns * Keep an eye on work fam compliance with Sheetz policies, procedures and programs * Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys * Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met * Check in on end-of-day tasks to make sure they aren't skipped * Keep the shelves packed via proper placement, pricing and re-filling of merchandise * Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education * High School Diploma or GED required. * Two-year degree in a business related field preferred. * Successful completion of certification testing as needed. Experience * One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications * ServeSafe * Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You'll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time. What's In It for You? Competitive pay and shift-based incentives Career growth opportunities - many of our General and Co-Managers started as Shift Managers! Leadership development and hands-on training to sharpen your skills Flexible scheduling to support work-life balance A fast-paced, people-first environment where your leadership matters Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more! What You'll Do Lead a Winning Team on Your Shift Set the tone with a cheerful, can-do attitude that motivates your team Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling Coach team members in real-time, offering guidance and support during every shift Address guest concerns with empathy and professionalism, escalating when necessary Drive Operational Excellence Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards Ensure proper execution of inventory, vendor check-in, and promotional communication Oversee key store processes including write-offs, cash wrap, and compliance documentation Lead shift change communication and ensure team alignment throughout the day Model Communication & Accountability Effectively relay important updates from the leadership team to shift associates Monitor task completion and provide immediate feedback to drive results Support a team culture rooted in accountability, respect, and teamwork Proactively step in during busy times or challenges-showing your team what great leadership looks like What We're Looking For 2-3 years of work experience (retail, restaurant, or food service preferred) 1+ years of leadership or supervisory experience (preferred) Comfort in fast-paced, high-volume, guest-focused environments Ability to follow through on tasks and coach others to do the same Strong communication and team building skills Must Haves for this Role High School Diploma or GED (in progress or completed) Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.) Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages. All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Responsibilities: Clean, Safe, Fast & Full Supervises and monitors adherence to all safety-related regulations, including food safety regulations. Participates in daily store operational activities as needed: Rings up guests on a cash register Ensures the store is clean and well maintained Stocks shelves and coolers and takes inventory on shelf items. Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks. Guest Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience. Manages the store operations on designated shifts. Maintains inventory in a neat and organized manner. Provides prompt, efficient and courteous service. Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude. Addresses any employee and guest concerns on designated shifts. People Sets a leading example of RaceTrac's Core Values, Leadership Qualities and the RaceTrac Way to entire team. Oversees, coaches, trains and develops store team members. Directs, plans and apportions the work of store team members on designated shifts. Qualifications: 2-3 years work experience preferred 1+ years management experience preferred Vendor management experience preferred Previous experience working in high-volume, guest-focused, transactional environment preferred Previous experience working in a retail environment preferred All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Additional $1.50/hr. for working 10pm-6am Are you the type of person who gets your kickz from making someone's day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you'll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You'll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager's absence. But don't worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! RESPONSIBILITIES (other duties may be assigned) * Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam * Have a say in who works, and when * Handle customer questions, complaints and concerns * Keep an eye on work fam compliance with Sheetz policies, procedures and programs * Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys * Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met * Check in on end-of-day tasks to make sure they aren't skipped * Keep the shelves packed via proper placement, pricing and re-filling of merchandise * Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste QUALIFICATIONS Education * High School Diploma or GED required. * Two-year degree in a business related field preferred. * Successful completion of certification testing as needed. Experience * One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications * ServeSafe * Any other legally required certification ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.