The StoreManager (SM) is responsible for managing all aspects of the business, with minimal direct supervision from the General Manager (GM), to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in stock shopping experience, teaching and demonstrating core values, and supporting the GM in achieving store goals and initiatives. The SM assists the GM in maintaining a Staffed, Stable & Scheduled environment by providing a consistent Team Member experience through training, coaching, and recognition, while fostering a safety culture by Believing in Zero.
Requirements
Essential Job Functions (Responsible to)
* Drive a safety culture by ensuring a clean, organized, and safe environment for all Team Members and Guests. Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation
* Create a place of welcoming and belonging for our Guests and Team Members
* Oversee the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance; ability to delegate tasks accordingly and follow up to ensure completion
* Engage and lead company initiatives
* Oversee fresh food production to ensure food safety requirements are always met and par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste
* Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values.
* Support and guide Team Members through career path while holding Team Members to a high standard of execution through coaching and accountability via Thorntons' Progressive Discipline Process
* Assist GM in facilitating the labor model by ensuring the team is working the schedule to our standard to maintain adequate coverage for all shifts
* Train and empower Team Members to de-escalate Guest service issues
* Communicates with Team Members in a positive manner that motivates and inspires them to act in accordance with Plan to Win strategy
* Uses a point-of-sale cash register and other electronic equipment
* Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records
* Perform additional duties as assigned
Key Relationships
* Region Manager
* General Manager
* Guest Service Representative
* Human Resource Manager
* Recruiter
* Trainer
* Auditor
Skills
* Demonstrates a commitment to leading by example, considering no tasks as below one's position.
* Contributes to setting work priorities and direction, supporting the team in achieving goals and objectives
* Demonstrates a positive and approachable presence, even during stressful situations
* Recognizes positive performance, celebrates team achievements, and addresses poor performance
* Provides feedback effectively and with empathy
* Collaborates with GM to deliver high-quality Guest service
* Fosters team camaraderie, collaboration, and cohesion
* Proactively identifies potential issues and works with GM to take action to avoid workplace disruptions
* Uses "active listening" to understand viewpoints of others. Adjusts one's position/view to try and resolve conflict
* Uses analytical skills to identify and solve a variety of business-related problems
* Uses basic arithmetical skills to add, subtract and divide as necessary to complete financial reports, cash, inventory, etc.
* Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team
Knowledge
* Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction
* Principles and methods for displaying, promoting, and selling products or services
* Principles and procedures for personnel recruitment, selection, and training
Experience
* Minimum one (1) year of management in retail and/or food and beverage industries
* Experience with the following applications a plus;
o PeopleMatter, Workday, Reflexis
o PDI, ESO
Equipment/Special Expertise
* NA
Required or Preferred Qualifications/Certifications
* High School Diploma or GED (required)
* Must have reliable transportation
* Valid driver's license (preferred)
* Food Safety and Handling Certifications (This is preferred. If not possessed upon hire, must have the ability to obtain one)
Physical Requirements
* Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
* Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 50 lbs.
* Occasional Sitting and Driving required.
* Exposed to extreme weather conditions and temperatures
* Long periods of standing
* Exposure to gasoline fumes and cleaning products
* Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F.
This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary.
Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************
$27k-38k yearly est. 6d ago
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Store Supervisor - #311
Sheetz, Inc. 4.2
Akron, OH jobs
Additional Job Info:
Additional $1.50/hr. for working 10pm-6am
Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive attitude and the ability to prioritize tasks and delegate effectively, check out our available Supervisor position and LET'S MAKE SHEETZ HAPPEN!
Be a leader by example to our store team members with high-energy hustle and a strong team mentality. You'll all work together to engage customers with hospitality in all aspects of their experience at a Sheetz. If our customers are happy, then you will be, too. Why?
Because one of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there's more - A LOT more… like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!
So if you're still out there looking for your place, your people, or your passion? Maybe it's here, with us!
Responsibilities:
Welcome customers to our stores with greetings and top-tier customer service
Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner
Mentor and coach your work fam to prioritize tasks and rock it as a Team Member
Keep an eye on the goodz in-store to make sure that products are ordered, merchandised, rotated and readily-available for our customers
Keep thingz clean in the store, kitchen, and dining areas
Qualifications:
The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds.
Must be 18 years of age or older (VA state law requires Supervisor's to be 21 years of age or older for certain tasks).
Accommodations:
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
$26k-31k yearly est. Auto-Apply 2d ago
Assistant Store Director
Meijer 4.5
Brunswick, OH jobs
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth
Please review the job profile below and apply today!
Provides direction related to operations, processes, and conditions of the store. Plans, directs, and supervises the team in the day-to-day operation of the store. Is responsible for the selection, training and development, and performance management for all team members in span of care. Develops strategies to improve customer service, drives store sales and increases profitability. Ensures customer needs are met, complaints are resolved effectively and efficiently, and service is quick and efficient. Ensures that all products and displays are merchandised effectively to maximize sales and profitability. Forecasts staffing needs and develops recruiting strategy to provide optimal staffing in all areas. Works in a manner that reflects the Meijer brand and values.
Purpose:
Key responsibilities for this position include:
Overall operations responsibility across food and general merchandise areas.
Management across the store of planograms, seasonal resets, and endcaps.
Engaging team members and leadership to provide the best possible shopping experience for our customers.
Creates a culture that drives positive team member engagement to retain talent as well as recruit new talent to meet forecasted staffing needs.
Identifying, selecting, and developing talent within the store.
Upholding the cultural standards and values via open, clear, and effective communication.
Assessing the financial results of the store, implementing, and executing appropriate business strategies to drive store profitability and results.
Developing strategies to improve customer service, store sales and profitability.
Ensuring customer needs are met, complaints are resolved effectively and efficiently, and service is quick and efficient.
Ensuring that all products and displays are merchandised to maximize sales and profitability.
Being a strong community partner by cultivating relationships in the local community to support the Meijer brand.
What You'll be Doing:
Ability to assist the Store Director in running the overall store operations as needed.
Leads performance management activities for leaders and team members while making decisions on performance ratings, career development and promotion potential.
Attracts, selects, and retains a team that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
Responsible for daily communication with team, leading huddles to share financial performance, customer feedback, recognition, and other important information.
Drives candid and open communication within the store built on Meijer's philosophy of Care and Accountability.
Communicates product freshness standards and ensures that processes and procedures are followed.
Responsible for all store operations in absence of the Store Director.
Verifies that all operations are run in a manner consistent with Meijer's and local authorities' Food Safety standards.
Through personal involvement, assist in creating a connection with the communities and customers we serve.
Delivers on key performance metrics which includes sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
Driver of new implementations/initiatives identified by store operations. Remains informed and aware of the changing macro environment and customer desires and drives strategies to keep Meijer competitive.
Involved in daily DSD execution, backroom and salesfloor excellence.
Keeps current on competitive trends and strengths and weaknesses of current competitors.
Follows company merchandising planograms and uses 85/15 to design plans including (but not limited to) ordering, weekly ad set/seasonal assortments, displays & pricing.
This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.
What You Bring with You (Qualifications):
Bachelor's degree or equivalent experience.
Minimum 5+ years of retail/grocery/operations management/customer service experience.
4+ years of progressive leadership experience.
A passion to lead those in span of care while providing industry leading service.
Demonstrates proactive/creative thinking and applies it to the business.
A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.
A strong business acumen.
An innovative attitude to help Meijer set the industry standard.
A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
$50k-58k yearly est. Auto-Apply 2d ago
Store Supervisor - #648
Sheetz, Inc. 4.2
Brunswick, OH jobs
Additional Job Info:
Additional $1.50/hr. for working 10pm-6am
Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive attitude and the ability to prioritize tasks and delegate effectively, check out our available Supervisor position and LET'S MAKE SHEETZ HAPPEN!
Be a leader by example to our store team members with high-energy hustle and a strong team mentality. You'll all work together to engage customers with hospitality in all aspects of their experience at a Sheetz. If our customers are happy, then you will be, too. Why?
Because one of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there's more - A LOT more… like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!
So if you're still out there looking for your place, your people, or your passion? Maybe it's here, with us!
Responsibilities:
Welcome customers to our stores with greetings and top-tier customer service
Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner
Mentor and coach your work fam to prioritize tasks and rock it as a Team Member
Keep an eye on the goodz in-store to make sure that products are ordered, merchandised, rotated and readily-available for our customers
Keep thingz clean in the store, kitchen, and dining areas
Qualifications:
The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds.
Must be 18 years of age or older (VA state law requires Supervisor's to be 21 years of age or older for certain tasks).
Accommodations:
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
$26k-31k yearly est. Auto-Apply 1d ago
Multi-Store Supervisor - #765
Sheetz, Inc. 4.2
Akron, OH jobs
Additional Job Info:
Additional $1.50/hr. for working 10pm-6am
Love meeting new people and shaking things up? Time to flex your hustle as a Multi-Store Supervisor! You'll be the secret sauce behind creating a positive, high-energy atmosphere across multiple stores in your district. No boring 9-to-5 here-every day's a new adventure as you hop from store to store!
This gig? Total career glow-up material. We're growing like crazy and opening stores left and right, so you've got all the room to level up FAST. Fun fact: Over 90% of our storemanagers started within our company. That could be YOU next-just sayin'!
Why will you love it here? Oh, let us count the ways: Competitive pay, PTO, 100% paid parental leave, 401k match, and even employee stock ownership. PLUS full medical, vision, and dental coverage. Oh, and snack discounts-because who doesn't love snacks?!
And here's the cherry on top: set schedules AND every other weekend off. Yep, 4-day work weeks for the win! Ready to make a big move? Hit that apply button and let's GO!
Responsibilities:
Drive store success by delegating tasks to Store Team Members while ensuring operational and customer service standards are consistently met.
Inspire and mentor Team Members, helping them develop the skills needed to deliver exceptional service, and provide the General Manager with performance feedback.
Work side by side with Team Members to maintain smooth operations.
Foster a positive and engaging store culture by embodying Sheetz Performance Standards.
Deliver outstanding customer service with a total customer-focused approach.
Ensure a safe and compliant environment by adhering to all regulatory and compliance standards.
Travel locally to support nearby stores as required
Qualifications:
Must be capable of multitasking and performing physical activities such as repeated bending, standing, and reaching, with occasional lifting of up to 20 pounds. Ability to assist in lifting up to 40 pounds with another person is also required.
Applicants must be at least 18 years old (Note: Virginia state law requires Supervisors to be 21 or older for specific tasks).
Proven experience in leading a team or collaborating effectively to achieve shared goals.
Prior experience in food service is preferred but not mandatory.
Willingness to commute up to 30 miles one way per day (mileage reimbursed if over 30 miles one way)
Accommodations:
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
$26k-31k yearly est. Auto-Apply 2d ago
Multi-Store Supervisor - #465
Sheetz, Inc. 4.2
Parma, OH jobs
Additional Job Info:
Additional $1.50/hr. for working 10pm-6am
Love meeting new people and shaking things up? Time to flex your hustle as a Multi-Store Supervisor! You'll be the secret sauce behind creating a positive, high-energy atmosphere across multiple stores in your district. No boring 9-to-5 here-every day's a new adventure as you hop from store to store!
This gig? Total career glow-up material. We're growing like crazy and opening stores left and right, so you've got all the room to level up FAST. Fun fact: Over 90% of our storemanagers started within our company. That could be YOU next-just sayin'!
Why will you love it here? Oh, let us count the ways: Competitive pay, PTO, 100% paid parental leave, 401k match, and even employee stock ownership. PLUS full medical, vision, and dental coverage. Oh, and snack discounts-because who doesn't love snacks?!
And here's the cherry on top: set schedules AND every other weekend off. Yep, 4-day work weeks for the win! Ready to make a big move? Hit that apply button and let's GO!
Responsibilities:
Drive store success by delegating tasks to Store Team Members while ensuring operational and customer service standards are consistently met.
Inspire and mentor Team Members, helping them develop the skills needed to deliver exceptional service, and provide the General Manager with performance feedback.
Work side by side with Team Members to maintain smooth operations.
Foster a positive and engaging store culture by embodying Sheetz Performance Standards.
Deliver outstanding customer service with a total customer-focused approach.
Ensure a safe and compliant environment by adhering to all regulatory and compliance standards.
Travel locally to support nearby stores as required
Qualifications:
Must be capable of multitasking and performing physical activities such as repeated bending, standing, and reaching, with occasional lifting of up to 20 pounds. Ability to assist in lifting up to 40 pounds with another person is also required.
Applicants must be at least 18 years old (Note: Virginia state law requires Supervisors to be 21 or older for specific tasks).
Proven experience in leading a team or collaborating effectively to achieve shared goals.
Prior experience in food service is preferred but not mandatory.
Willingness to commute up to 30 miles one way per day (mileage reimbursed if over 30 miles one way)
Accommodations:
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
$26k-31k yearly est. Auto-Apply 3d ago
Store Supervisor - #936
Sheetz, Inc. 4.2
Canton, OH jobs
Additional Job Info:
Additional $1.50/hr. for working 10pm-6am
Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive attitude and the ability to prioritize tasks and delegate effectively, check out our available Supervisor position and LET'S MAKE SHEETZ HAPPEN!
Be a leader by example to our store team members with high-energy hustle and a strong team mentality. You'll all work together to engage customers with hospitality in all aspects of their experience at a Sheetz. If our customers are happy, then you will be, too. Why?
Because one of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there's more - A LOT more… like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!
So if you're still out there looking for your place, your people, or your passion? Maybe it's here, with us!
Responsibilities:
Welcome customers to our stores with greetings and top-tier customer service
Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner
Mentor and coach your work fam to prioritize tasks and rock it as a Team Member
Keep an eye on the goodz in-store to make sure that products are ordered, merchandised, rotated and readily-available for our customers
Keep thingz clean in the store, kitchen, and dining areas
Qualifications:
The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds.
Must be 18 years of age or older (VA state law requires Supervisor's to be 21 years of age or older for certain tasks).
Accommodations:
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
$26k-31k yearly est. Auto-Apply 4d ago
Overnight Manager
Meijer 4.5
Toledo, OH jobs
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth
Please review the job profile below and apply today!
The Area Leader is responsible for overall team member engagement for those in span of care. The leader will be responsible for driving recognition, feedback and coaching, performance management, training and development, and succession planning. The Area Leader will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). The Area Leader will work to identify and implement process improvements as well as serve as a steward of the Meijer culture.
What You'll be Doing:
Engages with team members in span of care to ensure they are receiving appropriate onboarding, training and development, and coaching and feedback to be successful in all they do.
Identifies talent and engages in career discussions to support overall store staffing and ensure a diversified talent pipeline strategy for team member as well as leadership roles.
Involvement in candid discussions with team members to ensure Meijer standards are upheld and team members have the ability to grow within the organization.
Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L.
Drives safety and compliance throughout the store in addition to overall condition management as well as responsibility for following all compliance procedures in the store.
Ensures the Team Leaders and Leads are providing guidance and assigning daily work assignments for team members as well as any training needs.
This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.
What You Bring with You (Qualifications):
Bachelor's degree or equivalent experience.
Minimum 4+ years of retail/grocery or customer service experience.
Progressive leadership experience preferred.
A passion to provide industry leading service.
Demonstrated ability to communicate with team members in a way that provides clear and precise direction.
Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
Demonstrated ability to lead an organization that practices working safely at all times.
Demonstrates proactive/creative thinking and applies it to the business.
A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.
A strong business acumen.
An innovative attitude to help Meijer set the industry standard.
A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
$35k-42k yearly est. Auto-Apply 2d ago
Pharmacy Operations Manager
Walgreens 4.4
Cleveland, OH jobs
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports StoreManager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the StoreManager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 1d ago
Store Supervisor -
Sheetz, Inc. 4.2
Brunswick, OH jobs
Additional Job Info:
Additional $1.50/hr. for working 10pm-6am
Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive attitude and the ability to prioritize tasks and delegate effectively, check out our available Supervisor position and LET'S MAKE SHEETZ HAPPEN!
Be a leader by example to our store team members with high-energy hustle and a strong team mentality. You'll all work together to engage customers with hospitality in all aspects of their experience at a Sheetz. If our customers are happy, then you will be, too. Why?
Because one of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there's more - A LOT more like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!
So if you're still out there looking for your place, your people, or your passion? Maybe it's here, with us!
Responsibilities:
Welcome customers to our stores with greetings and top-tier customer service
Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner
Mentor and coach your work fam to prioritize tasks and rock it as a Team Member
Keep an eye on the goodz in-store to make sure that products are ordered, merchandised, rotated and readily-available for our customers
Keep thingz clean in the store, kitchen, and dining areas
Qualifications:
The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds.
Must be 18 years of age or older (VA state law requires Supervisor's to be 21 years of age or older for certain tasks).
Accommodations:
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
$26k-31k yearly est. 1d ago
Store Supervisor -
Sheetz, Inc. 4.2
Cuyahoga Falls, OH jobs
Additional Job Info:
Additional $1.50/hr. for working 10pm-6am
Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive attitude and the ability to prioritize tasks and delegate effectively, check out our available Supervisor position and LET'S MAKE SHEETZ HAPPEN!
Be a leader by example to our store team members with high-energy hustle and a strong team mentality. You'll all work together to engage customers with hospitality in all aspects of their experience at a Sheetz. If our customers are happy, then you will be, too. Why?
Because one of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there's more - A LOT more like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!
So if you're still out there looking for your place, your people, or your passion? Maybe it's here, with us!
Responsibilities:
Welcome customers to our stores with greetings and top-tier customer service
Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner
Mentor and coach your work fam to prioritize tasks and rock it as a Team Member
Keep an eye on the goodz in-store to make sure that products are ordered, merchandised, rotated and readily-available for our customers
Keep thingz clean in the store, kitchen, and dining areas
Qualifications:
The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds.
Must be 18 years of age or older (VA state law requires Supervisor's to be 21 years of age or older for certain tasks).
Accommodations:
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
$26k-31k yearly est. 1d ago
Store Manager - #465 - Training Associate
Sheetz, Inc. 4.2
Parma, OH jobs
This position offers a base salary range of $65,261.97 - $117,150.44 per year, depending on experience and qualifications, plus bonus based on company performance. One of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there's more - A LOT more… like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!
Starting wage dependent on experience
OVERVIEW
We like to think of the folks working inside any Sheetz store as one big, FUN team. Each of them needs a fearless leader to show 'em the way… and that's where YOU come in!
Being a storemanager isn't just about hosting weekly management meetings and ensuring stores are staffed, though those ARE some big parts of the job! Even more importantly, this role takes the lead on creating an upbeat, positive work environment for their work fam that ALWAYZ puts our customers first!
If you are a positive go-getter who's self-motivated, dependable and able to catch on to our high-energy hustle… this role might be PERFECT for you!
Know what else is PERFECT about this job? The perkz and benefitz! We proud to offer quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!
Think you got what it takes? Here's more deetz:
RESPONSIBILITIES (other duties may be assigned)
The primary responsibilities of the StoreManager position include but are not limited to:
* Lead the team on creating a 'Customer First' culture in the store
* Hold weekly management team meetings and monthly store meetings to encourage people to speak-up, give feedback and follow-up
* Keep store positions filled with fully trained management and Team Members
* Keep an eye on work fam compliance with Sheetz policies, procedures and programs
* Achieve BIG profitability goalz through monitoring and analyzing business processes and results
* Measure work fam performance against mission critical goals
* Develop a bond with the local community to establish positive relationships, development and store success
* Jump in as a leader for special programs or assignments, as needed
QUALIFICATIONS
Education:
* High School Diploma or equivalent required
* 2-year degree in business related field preferred
* Successful completion of certification testing as needed
Experience:
* 3 years' experience supervising others preferred
* 3 years' experience supervising others in a fast food, restaurant, retail or convenience operation preferred
Skills include but are not limited to:
* Strong leadership and managerial skills
* Excellent interpersonal skills
* Strong team building skills
* Strong communication skills, including the ability to communicate verbally to both large and small groups of employees
* Strong analytical skills
* Display a strong understanding and commitment to Sheetz Corporate Mission, Vision and Total Customer Focus
* Ethical, honest, trustworthy, respectful
ACCOMMODATIONS
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
$65.3k-117.2k yearly 9d ago
Emerging Store Manager
Walgreens 4.4
Macedonia, OH jobs
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports StoreManager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the StoreManager with minimal overlap; Assumes responsibilities of all store activities in the absence of the StoreManager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and managesstore team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
* Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
* Accountable for improving on overall customer service metrics.
Operations
* Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
* Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
* Supports StoreManager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
* Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
* Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
* Ensures execution of operational feedback from the StoreManager and District Manager through delegation and supervision of team members.
* Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
* Ensures team members have a working knowledge of all computer and technology systems and software.
* Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
* Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
* Completes special assignments and other tasks as assigned.
Full Store Operation Business Performance Management
* Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
* Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with StoreManager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
* Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
* Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
* Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
* Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
* Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
* Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
Training & Personal Development
* Successfully completes StoreManager learning and development program. Completes all required learning and development courses, certification, and any training assigned by StoreManager, District Manager and company leaders.
* Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
* Obtains and maintains valid pharmacy technician license as required by state.
Communications
* Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
* Assists StoreManager in planning and communicating the company and store strategy.
Basic Qualifications
* Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
* Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
* Completion of StoreManager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
* Willingness to work flexible schedule including extended days, evenings, and weekend hours.
* Willingness to accept promotion into a StoreManager position, if promotion is offered, which could require relocation to a different store location.
* Ability to transfer to other Walgreens retail assets located within the same hiring Area.
Preferred Qualifications
* Bachelor's Degree .
* Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
* External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
$45k-71.6k yearly 6d ago
Co Manager - (RT2652)
Racetrac Petroleum, Inc. 4.4
Findlay, OH jobs
At RaceTrac, our Co-Managers are the heartbeat of the store - supporting the General Manager, leading by example, and helping teams deliver exceptional guest experiences every day. If you're a driven leader ready to grow your career, take ownership of your results, and develop a winning team, this is your next step. As a Co-Manager, you'll play a key role in driving the store's performance, developing top-tier talent, and bringing RaceTrac's mission to life: making people's lives simpler and more enjoyable.
What's In It for You?
* Competitive pay and performance-based incentives
* Promotion potential - many of our General Managers were Co-Managers first!
* Leadership training and development that prepares you for what's next
* Operate with autonomy while supported by proven systems and tools
* A dynamic, high-volume environment where leadership is hands-on and meaningful
* Full benefits package - including medical, dental, vision, 401(K), PTO, and more!
What You'll Do
Lead & Develop a High-Performing Team
* Cultivate a guest-first culture, ensuring every interaction is welcoming and efficient
* Mentor and support Shift Managers and team members through training and coaching
* Empower teams by setting clear expectations, providing feedback, and leading by example
* Foster open communication and collaboration across all shifts
Support Operational Excellence
* Assist in executing store-level strategies to drive sales, guest satisfaction, and profitability
* Monitor and manage inventory levels, vendor relationships, and cash control
* Drive promotional execution, ensure food service compliance, and elevate the in-store experience
* Ensure the store is clean, stocked, and aligned with RaceTrac brand standards
Champion Food Safety & Compliance
* Conduct regular food quality checks and coach the team on food safety standards
* Ensure compliance with safety regulations and company policies
* Maintain and organize required documentation for audits or inspections
Drive Results Through Collaboration
* Analyze reports, identify trends, and take action to improve store performance
* Support team scheduling and staffing needs in coordination with the General Manager
* Provide performance feedback and help drive accountability across the team
What We're Looking For
* 3-5 years of experience in retail, food service, or restaurant leadership
* 1+ year of management experience preferred
* Strong coaching, communication, and problem-solving skills
* Experience in high-volume, guest-focused environments
* Ability to read and act on business metrics such as P&L, labor, and sales
Must Haves for This Role
* High School Diploma or GED, in progress or completed
* Ability to lift up to 50 lbs. and perform physical tasks as needed
* Willing to obtain and maintain food handler and alcohol server permits (if required)
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
$35k-60k yearly est. 22d ago
Emerging Store Manager
Walgreens 4.4
Blue Ash, OH jobs
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports StoreManager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the StoreManager with minimal overlap; Assumes responsibilities of all store activities in the absence of the StoreManager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and managesstore team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
* Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
* Accountable for improving on overall customer service metrics.
Operations
* Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
* Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
* Supports StoreManager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
* Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
* Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
* Ensures execution of operational feedback from the StoreManager and District Manager through delegation and supervision of team members.
* Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
* Ensures team members have a working knowledge of all computer and technology systems and software.
* Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
* Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
* Completes special assignments and other tasks as assigned.
Full Store Operation Business Performance Management
* Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
* Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with StoreManager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
* Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
* Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
* Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
* Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
* Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
* Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
Training & Personal Development
* Successfully completes StoreManager learning and development program. Completes all required learning and development courses, certification, and any training assigned by StoreManager, District Manager and company leaders.
* Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
* Obtains and maintains valid pharmacy technician license as required by state.
Communications
* Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
* Assists StoreManager in planning and communicating the company and store strategy.
Basic Qualifications
* Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
* Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
* Completion of StoreManager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
* Willingness to work flexible schedule including extended days, evenings, and weekend hours.
* Willingness to accept promotion into a StoreManager position, if promotion is offered, which could require relocation to a different store location.
* Ability to transfer to other Walgreens retail assets located within the same hiring Area.
Preferred Qualifications
* Bachelor's Degree .
* Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
* External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
$45k-71.6k yearly 6d ago
Store Manager
Walgreens 4.4
Lyndhurst, OH jobs
Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.
Job Responsibilities/Tasks
Customer Experience
* Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
* Greets customers and clinic patients, and offers assistance with products and services.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
* Resolves customer complaints and helps respond to customers' special needs.
Operations
* Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.
* Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
* Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
* Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
* Supervises receiving, stocking, pricing, returning, and transferring of merchandise.
* Ensures execution of District Manager operational feedback.
* Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.
* Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
* Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
* Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
Daily Planning and Execution
* Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.
Business Performance Management
* Analyzes financial and performance data; develops action plans to increase sales and control costs.
* Reviews KPIs daily and prepare to discuss with district management.
* Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
* Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.
* Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.
Business Planning
* Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.
* Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.
People and Performance Management
* Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
* Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.
* Makes hiring, promotion and termination decisions.
* Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.
* Develops employee performance plans and follows up according to deadlines.
* Monitors and approves team member compensation.
* Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
* Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members
* Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.
Training and Personal Development
* Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in StoreManager Position.
* Follows performance improvement plans offered by District Manager.
* Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).
* Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.
Communications
* Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.
* Conducts community outreach (e.g., speaks with members of community, physicians in area).
* Assists District Manager in planning and attending community events.
Basic Qualifications
* Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
* Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from StoreManager position start date.
* Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Preferred Qualifications
* Bachelor's Degree.
* PTCB or ExCPT Certification.
* Three years retail management experience, including supervising others, managing, and assigning work.
* Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
$20k-44k yearly est. 7d ago
General Manager
Racetrac 4.4
Rocky River, OH jobs
Your Leadership. Your Store. Your Impact. At RaceTrac, our General Managers don't just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If you're a high-energy leader who thrives in a fast-paced environment, this is your opportunity to make an impact! You'll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success. What's In It for You? • Competitive pay and performance-based incentives • Career growth opportunities - we promote from within! • Comprehensive training and development to enhance your leadership skills • Lead with guidance - operate with an entrepreneurial mindset with guided support that keeps you focused on what matters most: your people and your guests. • A fast-paced, guest-focused environment where no two days are the same. • Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO) and more! What You'll Do Lead & Develop a Winning Tea • Foster a guest-obsessed culture, ensuring every guest interaction is exceptional • Recruit, train, and mentor team members, preparing them for growth opportunities • Provide continuous feedback, coaching, and performance management • Create a positive and engaging work environment where team members feel valued Drive Store Performance & Profitability • Execute operational plans to meet sales, labor, and profitability goals • Analyze sales, margin, and labor reports to identify opportunities for improvement • Operationalize marketing strategies to boost food sales and promotions • Monitor inventory, cash handling, and store expenses to optimize financial results Ensure High Standards in Food & Safety • Lead by example in upholding good safety and sanitation standards • Conduct regular quality checks to ensure food and beverage offerings meet, or exceed, expectations • Train and enforce compliance with food handling, safety regulations, and company policies Maintain a Clean & Organized Store • Ensure the store is always clean, well-stocked, and visually appealing • Proactively address maintenance needs and vendor relationships • Oversee scheduling and payroll execution to ensure proper staffing levels What We're Looking For • 5+ years of retail, food service, or restaurant management experience (High-volume preferred) • Strong leadership, coaching and team-building skills • Ability to analyze business metrics and make data-driven decisions • Proficiency in Microsoft Office Suite and financial reporting • Knowledge of labor laws and staffing best practices Must-Haves for This Role • High School Diploma or GED, in progress or completed • Ability to lift up to 50 lbs. and perform physical tasks, as needed • Must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required) Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
Responsibilities:
Friendly
Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
Lead and direct positive and professional relationships with co-workers, direct reports, guests, and vendors
Communicate respectfully and maintain a consistent team-oriented attitude and store culture
Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
Food
Drive excellence in food service by executing designed processes, implementing goals to increase sales and margin, ensuring product quality, and using training resources
Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
Clean
Encourage and manage a high standard of store cleanliness
Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
Execute shift duties, maintain overall presentation standards, and represent the RaceTrac brand
Building Talent
Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
Display RaceTrac's Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
Lead the coaching, training, and assessment of direct reports while adhering to operational standards
Driving Success
Strategically direct control of inventory and the distribution of materials, merchandise, and supplies
Review financial statements, sales, analysis reports, and other performance data to measure productivity
Actively identify areas of operational improvements based on market trends
Develop and maintain a relationship with vendors to ensure efficient and correct deliveries
Ensure communication is passed to every team member in the store
Use company provided tools to coach, mentor and develop a high performing store team
Ensure all risk management issues are in compliance with company standards
Create or approve Management and Associate schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into consideration
Own staffing in store by providing timely feedback on interviews to the recruiting team
Engage in the hiring of all store associates; develops managers to understand RaceTrac hiring processes and participate in hiring decisions
Write, implement, and monitor manager development and performance plans
Ensure proper procedures are followed in regards to hiring, promotions and separations
Ensure all team members follow policies and company standards at all times
Ensures that all team members have correct valid licenses as required by state or local laws
Have complete understanding of budget and cost trends that impact operations; proactively work to drive sales and overall financial health of the store
Qualifications:
Proven successful Retail Management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
$35k-46k yearly est. Auto-Apply 60d+ ago
General Manager R18 - Store 442557
Thorntons Inc. 3.9
Store manager job at Thorntons
The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experience. The GM is responsible for achieving performance targets, providing craveable food and beverage offerings in a food safe environment, and improving financial performance year-over-year through the Plan to Win Strategy and demonstration of core values. The GM accomplishes these results in a Staffed, Stable & Scheduled environment by providing a consistent Team Member experience through training, coaching, and recognition, while fostering a safety culture by Believing in Zero.
Requirements
Essential Job Functions (Responsible to)
* Drive a safety culture by ensuring a clean, organized, and safe environment for all Team Members and Guests. Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation
* Create a place of welcoming and belonging for our Guests and Team Members
* Oversees the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance
* Grow top line P&L performance and control key financial lines; understand reports and how the information can impact and/or increase sales; develop plans to correct budget misses, measure and track plan effectiveness, and ultimately achieve budget in a timely manner, complete required reports either in writing or via computer entry
* Track and manage inventory through count execution and submitting accurate orders to remain in stock
* Delegate tasks to subordinate Team Members and follow up to ensure proper completion
* Engage and lead company initiatives
* Oversee food production to ensure food safety requirements are consistently met and that par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste
* Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values.
* Support and guide team members through career path while holding Team Members to a high standard of execution through coaching and accountability via Thorntons' Progressive Discipline Process
* Recruit, interview, hire and schedule all Team Members to ensure adequate coverage for all shifts while complying with meal and rest break requirements
* Train and empower Team Members to de-escalate guest service issues
* Communicates with Team Members in a positive manner that motivates and inspires them to act in accordance with Plan to Win strategy
* Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records
* Promote sales and profits working within the local community to partner and support events that extend the brand
* Regular and predictable in-person attendance
* Perform additional duties as assigned
Key Relationships
* Region Manager
* StoreManager
* Guest Service Representative
* Human Resource Manager
* Recruiter
* Trainer
* Auditor
Skills
* Demonstrates a commitment to leading by example considering no tasks as below one's position
* Uses analytical skills to identify and solve a variety of business-related problems
* Uses basic arithmetical skills to add, subtract and divide as necessary to complete financial reports, cash, inventory, etc.
* Prioritizes and distributes work to deliver objectives on time and to the highest standard
* Demonstrates a positive and approachable presence, even during stressful situations
* Recognizes positive performance, celebrates team achievements, addresses poor performance
* Takes action to remove obstacles and address problems before they impact performance and results
* Provides feedback effectively and with empathy
* Actively solicits internal and external guest feedback to improve business relationships
* Fosters team camaraderie, collaboration, and cohesion
* Uses "active listening" to understand viewpoints of others. Adjusts one's position/view to try and resolve conflict
* Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team
Knowledge
* Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction
* Principles and methods for displaying, promoting, and selling products or services
* Principles and procedures for personnel recruitment, selection, and training
Experience
* Minimum three (3) years single-unit management in retail and/or food and beverage industries
* Experience with the following applications a plus;
o PeopleMatter, Workday, Reflexis
o PDI, ESO
Equipment/Special Expertise
* NA
Required or Preferred Qualifications/Certifications
* High School Diploma or GED (Required)
* Must have reliable transportation
* Valid driver's license (preferred)
* Food Safety and Handling Certifications (This is preferred. If not possessed upon hire, must have the ability to obtain one)
Physical Requirements
* Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
* Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs.
* Occasional Sitting and Driving required.
* Exposed to extreme weather conditions and temperatures
* Long periods of standing
* Exposure to gasoline fumes and cleaning products
* Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact accommodationsretail@bp.com 9 am - 5 pm EST M-F.
This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary.
Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************
$27k-38k yearly est. 6d ago
Shift Manager - (RT2652)
Racetrac Petroleum, Inc. 4.4
Findlay, OH jobs
At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You'll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.
What's In It for You?
* Competitive pay and shift-based incentives
* Career growth opportunities - many of our General and Co-Managers started as Shift Managers!
* Leadership development and hands-on training to sharpen your skills
* Flexible scheduling to support work-life balance
* A fast-paced, people-first environment where your leadership matters
* Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!
What You'll Do
Lead a Winning Team on Your Shift
* Set the tone with a cheerful, can-do attitude that motivates your team
* Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
* Coach team members in real-time, offering guidance and support during every shift
* Address guest concerns with empathy and professionalism, escalating when necessary
Drive Operational Excellence
* Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards
* Ensure proper execution of inventory, vendor check-in, and promotional communication
* Oversee key store processes including write-offs, cash wrap, and compliance documentation
* Lead shift change communication and ensure team alignment throughout the day
Model Communication & Accountability
* Effectively relay important updates from the leadership team to shift associates
* Monitor task completion and provide immediate feedback to drive results
* Support a team culture rooted in accountability, respect, and teamwork
* Proactively step in during busy times or challenges-showing your team what great leadership looks like
What We're Looking For
* 2-3 years of work experience (retail, restaurant, or food service preferred)
* 1+ years of leadership or supervisory experience (preferred)
* Comfort in fast-paced, high-volume, guest-focused environments
* Ability to follow through on tasks and coach others to do the same
* Strong communication and team building skills
Must Haves for this Role
* High School Diploma or GED (in progress or completed)
* Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
* Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
$28k-34k yearly est. 22d ago
Shift Manager-(RT2662)
Racetrac 4.4
Rocky River, OH jobs
At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You'll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.
What's In It for You?
Competitive pay and shift-based incentives
Career growth opportunities - many of our General and Co-Managers started as Shift Managers!
Leadership development and hands-on training to sharpen your skills
Flexible scheduling to support work-life balance
A fast-paced, people-first environment where your leadership matters
Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!
What You'll Do
Lead a Winning Team on Your Shift
Set the tone with a cheerful, can-do attitude that motivates your team
Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
Coach team members in real-time, offering guidance and support during every shift
Address guest concerns with empathy and professionalism, escalating when necessary
Drive Operational Excellence
Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards
Ensure proper execution of inventory, vendor check-in, and promotional communication
Oversee key store processes including write-offs, cash wrap, and compliance documentation
Lead shift change communication and ensure team alignment throughout the day
Model Communication & Accountability
Effectively relay important updates from the leadership team to shift associates
Monitor task completion and provide immediate feedback to drive results
Support a team culture rooted in accountability, respect, and teamwork
Proactively step in during busy times or challenges-showing your team what great leadership looks like
What We're Looking For
2-3 years of work experience (retail, restaurant, or food service preferred)
1+ years of leadership or supervisory experience (preferred)
Comfort in fast-paced, high-volume, guest-focused environments
Ability to follow through on tasks and coach others to do the same
Strong communication and team building skills
Must Haves for this Role
High School Diploma or GED (in progress or completed)
Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Responsibilities:
Clean, Safe, Fast & Full
Supervises and monitors adherence to all safety-related regulations, including food safety regulations.
Participates in daily store operational activities as needed:
Rings up guests on a cash register
Ensures the store is clean and well maintained
Stocks shelves and coolers and takes inventory on shelf items.
Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.
Guest
Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
Manages the store operations on designated shifts.
Maintains inventory in a neat and organized manner.
Provides prompt, efficient and courteous service.
Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.
Addresses any employee and guest concerns on designated shifts.
People
Sets a leading example of RaceTrac's Core Values, Leadership Qualities and the RaceTrac Way to entire team.
Oversees, coaches, trains and develops store team members.
Directs, plans and apportions the work of store team members on designated shifts.
Qualifications:
2-3 years work experience preferred
1+ years management experience preferred
Vendor management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
Previous experience working in a retail environment preferred
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.