Enterprise Account Executive
Thought Industries job in Boston, MA or remote
Thought Industries powers the business of value with our industry-leading Learning Platform and AI-driven innovations. Founded in 2013, we believe customer learning should be modern, intuitive, engaging, and scalable. Our award-winning learning platform delivers personalized learning and measurable impact for global enterprises-and now, with our new Customer Value Realization AI Agents, we help organizations automate content creation, personalize experiences, and drive real-time customer value.
Job Description
The Role
As an Enterprise Account Executive, you'll play a critical role in expanding Thought Industries' presence among enterprises. You'll represent both our Learning Platform and next-generation AI solutions, working in a collaborative, high-growth, people-first environment where your impact drives both customer success and company growth.
This is a full-time remote position, but you must be located on the East Coast. This role reports to the Vice President, Global Sales.
Who You Are
We're looking for a high-energy, self-motivated professional who thrives on challenge and meaningful work. You love high value selling solutions that look incredible, customers rave about, and that deliver real-world impact.
A solution seller expert who wants to influence company culture and sales success
Hard-working, solution-oriented, and growth-minded
Consultative, curious, and skilled in complex enterprise sales
A confident communicator who develops lasting business relationships
Exceptional at presenting and demonstrating software remotely
Passionate about learning technology, AI, and customer success
What You'll Do
You'll work with an incredible team of passionate individuals-and your enthusiasm will fuel our growth. Your responsibilities will include:
Meeting and exceeding monthly and quarterly SaaS bookings targets
Developing and executing sales and territory plans
Prospecting and pipeline development with your SDR on target accounts
Selling both our Learning Platform and AI-powered Customer Value Realization Agents to Enterprise businesses
Preparing and demonstrating Thought Industries' solutions to executive stakeholders
Leading consultative sales cycles that align customer challenges to value
Managing complex, multi-threaded deals and navigating internal and external stakeholders
Evangelizing the value of Thought Industries' Product Portfolio and solution value at industry events and networking opportunities.
Why Join Thought Industries
Be part of a product-led SaaS company recognized as Best Customer Learning System 2024
Drive cutting-edge AI adoption to help customers realize measurable value faster
Work alongside experienced, value-driven leaders in our Boston headquarters
Competitive salary, uncapped commission plan, equity, benefits, and professional development
Flexible, high-energy work environment where your success fuels company growth
Qualifications
Located on the East Coast
Bachelor's Degree required
5+ years of B2B SaaS sales experience
Track record of consistently exceeding quotas with self-sourced and inbound opportunities
Ability to close complex sales through technical skill, credibility, and deep discovery
Exceptional communication, interpersonal, and relationship-building skills
Experience in demoing SaaS solutions via remote software platforms
Proven success in building sales and business plans within specified verticals or market segments
Familiarity selling to executive stakeholders in Customer Success, Marketing, Sales, Finance, and Learning
Passion for learning technology, customer education, or Learning Platform solutions; experience in these areas is a strong plus
High interest in AI-driven innovation and the future of customer value realization
Motivated, resilient, and hungry to succeed in a collaborative, fast-paced environment
Experience using a variety of sales-tech, including Salesforce, Gong, G-Suite
Additional Information
All your information will be kept confidential according to EEO guidelines.
The salary range for this position is $125,000-$150,000
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.
Revenue Operations Manager
Thought Industries job in Boston, MA
Thought Industries powers the Business of Value - enabling enterprises to unlock growth across the customer lifecycle. From our Boston headquarters, we help organizations drive measurable impact, maximize customer lifetime value, and fuel innovation through our leading enterprise solutions. Unlock growth with us - where your potential meets boundless possibilities.
This is a full-time position based in our Boston office, with a requirement to work onsite at least three (3) days per week as part of our hybrid work model.
Job Description
We are seeking a highly motivated and analytical Revenue Operations Manager to join our Finance organization. This role will be pivotal in building and maintaining the reporting and intelligence infrastructure that powers strategic decision-making across our go-to-market functions. The Revenue Operations Manager will also lead process improvement initiatives, systems implementations, and change management efforts to optimize our revenue engine.
This position is ideal for a strategic thinker who thrives in unstructured environments and is eager to bring clarity and scalability to a fast-growing SaaS business. You will partner closely with Finance, Sales, Marketing, and Product teams to ensure alignment and efficiency across our revenue cycle.
Key Responsibilities
Build, maintain, and enhance dashboards, reporting frameworks, and management cadences to deliver real-time insights into KPIs.
Partner with senior leaders in Sales, Marketing, and Product to surface critical business insights, implement scalable processes, and guide change management.
Lead systems implementations and integrations, driving adoption across revenue functions.
Ensure strong data hygiene and governance of critical data sets.
Provide financial and operational analysis to support strategy, forecasting, and decision-making.
Collaborate with Finance on revenue modeling, budgeting, and variance analysis.
Support both our sales-led B2B SaaS business and PLG suite of products.
Qualifications
Qualifications
4-7 years of experience in Revenue Operations, Sales Operations, FP&A, or similar roles.
Strong understanding of SaaS Metrics and revenue models
Advanced Excel skills with proven modeling experience.
Comfort working with large datasets; SQL experience is a plus.
Hands-on experience with Salesforce (or similar), BI/reporting tools, and marketing automation.
Exceptional communication skills with the ability to drive cross-functional alignment.
Thrives in a fast-paced, high-growth environment.
Nice to Have
Experience supporting both sales-led and PLG revenue models.
Exposure to financial planning and forecasting within a SaaS business.
Previous experience in a Finance-aligned Revenue Operations role.
Who You Are
A structured thinker who can bring clarity and order to ambiguity.
An adaptable problem solver who can balance strategic analysis with hands-on execution.
Curious, adaptable, and eager to drive impact across multiple business functions.
Passionate about using data to tell stories and influence decision-making.
Additional Information
All your information will be kept confidential according to EEO guidelines.
The annual salary range for this position is $120,000-$150,000 with bonus eligibility of up to $20,000 quarterly.
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.
Remote Biology Expert (PhD)
Remote or Springfield, MA job
Remote contract for PhDs in Biology, Biotechnology, Biochemistry, or related fields. Work on cutting-edge projects with top AI labs while earning up to $50+/hour, fully remote, with flexible weekly hours. No AI experience required
Help fine-tune large language models (like ChatGPT) using your biology knowledge. You'll design problems, check how well AI solves them, and work with researchers to build better benchmarks.
Responsibilities:
Design advanced biology questions to test AI performance.
Develop clear, step-by-step solutions with rigorous logic.
Evaluate AI outputs for accuracy and quality of reasoning.
Collaborate with researchers to refine benchmarks across undergraduate to PhD-level biology topics.
Requirements:
PhD (pursuing or completed) in Biology, Biotechnology, Biochemistry, or a related field.
Strong biology reasoning and problem-solving skills across advanced domains.
Ability to communicate complex ideas clearly in writing and provide structured feedback.
No AI experience required
Perks:
Fully remote, flexible work.
Work on cutting-edge AI projects with leading LLM companies.
Offer Details:
Pay rate: $50+/hour (depends on role and candidate expertise).
Assessment: Shortlisted experts complete an evaluation before selection.
Assignments: Contract roles with defined start/end dates; up to 40 hrs/week.
Note: As part of assessments you will go through an AI video interview.
About Turing:
Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.
After applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile.
Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.
Executive Assistant
Boston, MA job
Our Opportunity:
Chewy is on a mission to be the most trusted and convenient destination for pet parents and partners everywhere. To help deliver on this mission, we're seeking a proactive and highly organized Executive Assistant to support the VP for Operations Science & Technology in Boston, MA along with other senior leaders across the company. This individual will serve as a core administrative partner, ensuring seamless execution of key business operations and interactions.
What You'll Do:
Manage complex calendars and resolve conflicts effectively using Microsoft Outlook
Coordinate domestic and potentially international travel and process related expenses
Track key deliverables and follow up on outstanding items across the organization
Collaborate with cross-functional teams and other Executive Assistants across regions
Prepare correspondence, presentations, and reports as needed
Assist in developing and implementing office procedures
Support ad hoc projects and initiatives across teams
Maintain discretion and confidentiality in handling sensitive matters
Contribute to a collaborative, team-oriented administrative community
Partner with Talent Acquisition to coordinate onsite interviews, ensuring executive availability and supporting the in-person interview experience at designated hubs.
Serve as a backup onsite host for interviews as needed, helping to ensure a seamless candidate experience in the absence of primary hosts.
Collaborate with Talent Acquisition, HR, and other partners to manage Day One logistics for new leaders within the organization.
What You'll Need:
5+ years of experience supporting senior executives in a fast-paced, dynamic environment
Excellent communication, problem-solving, and time-management skills
High level of professionalism with a service-oriented and positive attitude
Proficiency in Microsoft Office Suite and a willingness to adopt new tools and systems
Ability to proactively identify needs, offer solutions, and maintain flexibility in ambiguous situations
Commitment to personal growth, team success, and organizational mission
Ability to travel as needed.
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Base Salary Range$76,000-$114,000 USD
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Auto-ApplyIntegrations and Technical Support Lead (Remote)
Remote or Boston, MA job
ez Cater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ez Cater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ez Cater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ez Cater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.
Our Partner Solutions team enables seamless integrations that help both our restaurant partners and clients maximize the ez Cater platform's value. As an Integrations and Technical Support Lead, you'll play a pivotal role in advancing the technical infrastructure that supports food ordering, spend management, and high-volume operational excellence. You'll serve as a technical subject matter expert and senior escalation point, influencing scalable integration solutions in a fast-moving, cross-functional environment.
What You'll Do:
Lead technical onboarding of new API integrations for restaurant brands and third-party vendors, guiding complex solution design and execution.
Diagnose and resolve advanced issues related to integrations, acting as a key escalation resource for high-impact troubleshooting.
Deliver technical training and mentorship to internal teams and external partners, elevating integration expertise across the organization.
Develop, document, and continually enhance API integration processes and best practices.
Collaborate closely with Project Managers, Implementation Consultants, Trainers, and Technical Leads, ensuring cross-team integration goals are met.
Maintain strong relationships with clients and vendors-communicating effectively via email, video, and screen sharing across North America.
Provide technical leadership during UAT, onboarding, and product development cycles, proactively identifying areas for improvement.
Advocate and execute on opportunities for innovation, personal learning, and technical skill-building.
Drive operational excellence by evaluating integration landscapes, surfacing risks, and championing the adoption of modern standards.
What You Have:
Proven ability to resolve complex technical issues under pressure, with strong problem-solving and decision-making skills.
Advanced understanding of how data integrations support and drive business objectives.
Significant experience (5+ years) with API integrations and business-to-business data exchanges.
Outstanding written and verbal communication skills; able to convey technical concepts to both technical and non-technical audiences.
Deep curiosity and a creative mindset for tackling unique and ambiguous integration challenges.
Expert working knowledge of REST and GraphQL APIs, and fluency in interpreting JSON, XML, and complex data structures.
Strong operational background troubleshooting modern integrations, including debugging, monitoring, and root cause analysis.
Demonstrated ability to lead or mentor junior engineers or integration specialists in a fast-paced SaaS environment.
Preferred:
Hands-on experience integrating procurement systems (e.g., Coupa, SAP Ariba, Oracle Procurement Cloud, etc.) and a solid understanding of procurement workflows and related business processes.
The national cash compensation range for this role is $78,000 - $135,000*
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
Please have fun with the Cover Letter portion of the application!
It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ez Cater and the role, and highlighting anything else you think we should know!
ez Cater does not sponsor applicants for work visas or legal permanent residence.
What You'll Get from Us:
You'll get a terrifically compelling experience in an innovative, high performing environment. You'll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.
Oh, and you'll get all this: Market competitive salary, stock options that you'll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ez Cater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you're in our office, and knowing that you helped transform the food for work space.
ez Cater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ez Cater may require a background check.
For information on how ez Cater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.
#BI-Remote
Auto-ApplyWarehouse Unloader
Taunton, MA job
Taunton MA Monday - Friday 9AM-FINISH Sunday-Thursday 9AM-FINISH
Potential to earn over $900 paid weekly
People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes?
The Opportunity:
Warehouse Associates perform a variety of warehouse responsibilities including but not limited to loading, unloading, selecting, freight hauling, auditing, repacking, sorting, palletizing, clean up, housekeeping and other duties as assigned by site leadership.
Requirements:
High-energy individual with a strong work ethic, the work is fast paced and very physical
Lift and carry 25-75lbs, materials handled vary
Prior warehouse and/or equipment experience is preferred but we are willing to train the right candidate
Why you should work with us:
Get paid weekly
Benefits-after 60 days of employment
Career growth-our company looks to promote from within first
Join our travel team, see the country, learn how all our sites operate
Paid Training, Safety Incentives
Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.
About the Company:
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.
Event Manager
Remote or Springfield, MA job
Job DescriptionDescription:
The Event Manager plays a key role in shaping the success and impact of the Harold Grinspoon Foundation's conferences and events. Reporting to the Director of Events, this position leads the planning and on-site execution of signature annual gatherings that strengthen relationships, elevate experiences, and advance the Foundation's mission.
This is a collaborative, highly visible role for a creative problem-solver who excels at coordination, communication, and customer service. The ideal candidate anticipates challenges, builds strong cross-department partnerships, and ensures each event demonstrates excellence, efficiency, and purpose.
Requirements:
Project manages the planning, logistics, and on-site execution of 2-3 signature HGF conferences annually, ensuring smooth operations and meaningful participant experiences by setting deadlines, planning the event, and tracking approval flow.
Act as a central connector between programs, operations, and communications teams to align goals, messaging, logistics and to execute digital, print, and marketing materials for events.
Develops and oversees comprehensive event project plans, event timelines, budgets, and deliverables, ensuring accountability and clarity across all teams.
Assist with collecting information for event budgets, invoice tracking, and payments.
Prepare a detailed conference run of show and schedule.
Build and maintain production schedules and load-in plans.
Support two additional HGF conferences annually.
Source, negotiate, and contract supplementary venues.
Anticipate and resolve challenges with resourcefulness and professionalism.
Foster strong partnerships across internal HGF teams to support high-quality execution.
Establish and maintain high quality relationships with existing vendors, and source new partners who can provide cost effective and creative services while meeting organizational standards, including but not limited to:
Catering: Plan and execute conference menus that accommodate kosher dietary laws, food allergies, and overall meal variety. Research and purchase conference snacks.
Photographers: Map out and schedule photographer based on needs and goals of the program team.
Audio Visual: Partner with AV vendors for cost effective, quality AV in both pricing and product. Manage event AV and production.
Supervise on-site vendor load-in/load-out and back-of-house areas.
Track conference data related to catering, hotels, and AV to inform event budgeting and planning.
Project manage ongoing conference video projects with HGF's strategic storytelling partner.
Support HGF's participation at external conferences, ensuring brand consistency, thorough logistics, and clear team communication.
Daily use of project management and event software (Wrike, Airtable, Bizzabo, and Slack) to enhance planning, reporting and collaboration.
Contribute to evolving the Foundation's event strategy by planning with creativity, sustainability, and efficiency and by staying current with trends and best practices in the event planning and Jewish non-profit sectors.
Additional event responsibilities as assigned.
Qualifications
5+ years of experience in event management, ideally within mission-driven or foundation settings.
Demonstrated strength in cross-department collaboration and communication.
Exceptional written and verbal communication skills.
Proven ability to lead on-site teams and manage multi-layered events from concept through completion.
Strong project management, with attention to detail, and consistent follow-through.
Exhibits the ability to understand how day-to-day tasks come together to create a broader event vision.
Demonstrates the ability to take an event vision and break it into actionable steps and timelines.
Creative, strategic thinker who remains calm and proactive under pressure.
Excellent interpersonal skills, with high emotional intelligence and the ability to navigate diverse work styles.
Proficiency in key event and project management platforms (Airtable, Wrike, and Bizzabo) and Microsoft Office Suite.
Commitment to continuous learning and innovation in event planning.
Availability for travel, including 6-8 trips per year that may last one week to ten days and quarterly visits to the Agawam, MA office.
Understanding this role works nontraditional hours and long days, leading up to and during events. Evenings and weekends are required for this role, including travel away from home for up to 7-10 days at a time.
Knowledge of the Jewish community and values-based event culture is a plus.
Valid driver's license.
Location
This role is available fully remote within the U.S. or hybrid from our offices in New York City or Agawam, MA. Hybrid employees are expected to be onsite 60% of the time. All team members must be available during standard Eastern Time (ET) business hours for meetings and collaboration.
Compensation
A competitive salary ranging from $70,000-$80,000 annually commensurate with experience.
Warehouse Assistant
Needham, MA job
Job DescriptionSalary:
Reporting to the Storage Warehouse Manager, the Storage Warehouse Assistant role includes both physical inventory handling as well as data entry and tracking via the Companys Facility Management software. The Assistant will be responsible for servicing all storage customers as directed by Manager, assist in receiving incoming product as well as keeping product organized and binned correctly in the warehouse. In addition, this role will be responsible for providing customer service to facility tenants and tracking requests to ensure that all are completed and billed. The Storage Assistant will carry out a variety of tasks as set forth by the Storage Warehouse Manager on a daily/weekly basis.
Responsibilities
Assist in Receiving/Maintaining Warehouse Inventory
Participate in inventory receiving process, checking in all items upon arrival and making written adjustments to invoices where necessary
Assist in inventory counts by correctly identifying/tagging bin references on items
Ensure warehouse remains clean/organized to accommodate customer access
Move product around for proper storage in correct locations
Perform sidework functions during downtime as delegated by Manager
Assist staff in finding product for order fulfillment as needed
Notify Manager of facility needs with regards to maintenance requests as identified
Service Warehouse Customers
Collaborate with Storage Manager to ensure all data in customer tracking software is properly updated with correct contact/billing information, current unit location, all service invoices are charged appropriately
Respond to customer inquiries for service requests including shipping product, taking inventory counts of cellars, pick up or drop off product to customer
Track service requests in excel and work with Manager to ensure they are fulfilled
Communicate with customers as directed regarding warehouse updates, unit relocation and other relevant information
Maintain waiting list, if necessary, of potential new customers in order to keep facilities operating at maximum capacity
Requirements & Skills
Previous relevant inventory or warehouse experience is preferred
Wine knowledge a plus
Customer service skills and communication is essential
Demonstrate exceptional task coordination skills
Strong organizational skills and the ability to manage multiple concurrent tasks
Computer skills: Microsoft excel, Gmail, ability to learn storage management software with proper training
Manual labor required; Ability to lift packages in excess of 40lbs
Drivers license required as some off-site work may be necessary
Senior Full Stack AI PLG Engineer (Boston)
Thought Industries job in Boston, MA
Thought Industries powers the business of value with our industry-leading Learning Platform and AI-driven innovations. Founded in 2013, we believe customer learning should be modern, intuitive, engaging, and scalable. Our award-winning learning platform delivers personalized learning and measurable impact for global enterprises-and now, with our new Customer Value Realization AI Agents, we help organizations automate content creation, personalize experiences, and drive real-time customer value.
Job Description
A Senior/Lead AI PLG Engineer is a hands-on engineering role focused on architecting and operating the automated systems that power a product-led growth (PLG) motion. This role blends deep full‑stack expertise with modern AI capabilities to design reliable, event-driven pipelines across our Next.js/TypeScript application and the go-to-market stack (PostHog, Salesforce, HubSpot, Google Analytics, and more). You will build the workflows that collect product usage signals, enrich and route customer data, and automate lifecycle communications-turning raw events and feedback into timely actions for self-serve users and revenue teams. You will partner closely with product, growth, and sales to translate PLG goals into robust, observable automation that accelerates activation, retention, and expansion.
This is a full-time position based in our Boston office, with a requirement to work onsite at least three (3) days per week as part of our hybrid work model. This role reports to the Director of Engineering.
Core Responsibilities
Architect end-to-end automations for PLG workflows-activation, expansion, and retention-spanning data collection, enrichment, routing, and messaging.
Design reliable event pipelines across the Next.js app, PostHog, Google Analytics (GA4), Salesforce, HubSpot, and internal services with clear data contracts and versioned schemas.
Build and operate job orchestration using Inngest for webhooks, scheduled jobs, and multi-step workflows with strong guarantees (idempotency, retries, backoff, deduplication).
Leverage AI tools (Cursor, Claude, etc.) to achieve 10x development productivity across the full stack.
Implement bi-directional syncs between product usage data and CRM/marketing systems (account/user mapping, lead/contact enrichment, lifecycle stage updates, campaign attribution).
Engineer AI-powered automations to classify intent, summarize product feedback, score accounts, and generate personalized follow-ups across email/chat channels.
Establish and maintain PLG event taxonomy, naming conventions, and governance to ensure analytics consistency across clients, back end, and third-party tools.
Create health checks, SLAs, and on-call playbooks for automation reliability; add structured observability (traces, metrics, logs) and alerting for critical workflows.
Build lead and account routing rules that leverage product usage signals, ICP fit, and engagement to automatically prioritize outreach.
Implement lifecycle messaging automations (onboarding, activation nudges, re-engagement) with guardrails to prevent noise and protect sender reputation.
Partner with product and growth to design A/B tests and experiments; instrument funnels and cohorts to quantify impact on PLG KPIs.
Own the experimentation platform and A/B testing framework: feature flags, assignment and exposure logic, guardrails, and standardized analysis/reporting.
Ensure data quality via validation, reconciliation, and schema evolution strategies; create dashboards for pipeline health and data freshness.
Optimize serverless functions on Vercel for webhook handling and real-time automations; reduce cold starts and control cost at scale.
Enforce compliance and security best practices for customer data moving across systems (PII handling, audit trails, access controls).
Document architecture, data flows, and runbooks; mentor engineers on building resilient, AI-enabled automations.
Qualifications
8+ years of professional experience building production systems with modern TypeScript/JavaScript.
2+ years designing and operating job orchestration and event-driven workflows (Inngest, Temporal, Airflow, Bull, or similar).
Proven experience automating PLG motions across analytics, CRM, and marketing tools (PostHog, Salesforce, HubSpot, GA4; Segment/RudderStack a plus).
Strong background in event taxonomy design, data contracts, schema versioning, and governance for analytics/automation.
Expertise with webhook processing at scale including idempotency, retries, deduplication, and rate limit handling.
Hands-on experience building bi-directional integrations and reverse ETL-style data syncs between product databases and GTM systems.
Proficiency with AI-assisted workflows: prompt engineering for classification/summarization, routing, prioritization, and personalization.
Production experience with Next.js, React, and TypeScript in serverless environments (Vercel) and streaming/server components.
Solid data engineering fundamentals: ETL design, PostgreSQL performance, and ORMs (Drizzle, Prisma) with an emphasis on correctness and efficiency.
Familiarity with growth analytics patterns: funnel instrumentation, cohorting, event modeling, and experiment analysis.
Hands-on experience running statistically sound A/B/n tests and holdouts (power analysis, sample sizing, sequential testing considerations, and avoiding peeking bias).
Strong observability mindset: metrics, tracing, structured logging, SLOs/SLIs, and practical incident response.
Security and privacy awareness for customer data flows (PII minimization, encryption, RBAC, audit logs).
Excellent written and verbal communication for cross-functional collaboration and clear documentation.
Self-directed, outcomes-oriented, and comfortable evaluating and adopting new AI/automation tools.
Bonus: Segment/RudderStack, dbt, or reverse ETL platforms (Hightouch, Census) experience.
Bonus: Lead and account scoring systems using product telemetry and enrichment data.
Bonus: PostHog pipelines, custom ingestion, or plugin development.
Bonus: Marketing automation tools and messaging platforms (email, in-app, chat) with deliverability best practices.
Bonus: Experience building internal tooling for GTM teams (playbooks, routing consoles, data quality dashboards).
Bonus: Background in PLG operations, revenue operations, or growth engineering.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.
Software Support Specialist
Boston, MA job
About Vision: Vision Government Solutions is a leading high-tech Government Technology firm providing cutting-edge software and services to the public sector. Through our efforts, local communities have the funding needed to maintain roads, schools and emergency services. Our organization is quickly ramping up for growth, and we are looking for people to join our teams to help us do that successfully.
About the Role: The CAMA Software Support Specialist's primary duty is to provide day-to-day software and database support to our growing customer base, applying troubleshooting and analysis techniques and procedures to resolve those questions. The Vision Customer Support team works with our customers to troubleshoot and resolve questions related to our CAMA software. This requires knowledge of Vision's proprietary CAMA software and the appraisal process, including the differences in nuance from municipality to municipality as well as the consistent exercise of discretion and judgment for each separate support transaction and the Specialist's workload of support cases.
The Customer Support team is the face of Vision for our customers and plays a critical role in their continued happiness using our products. We are looking for highly motivated individuals with a demonstrated capacity to learn technical concepts and a positive attitude to join our team. The goal of this role is to ensure that Vision customers rave about our software products, and the quality of the support they receive in using them. Customer satisfaction is critical to our success; it's that simple.
Key roles & responsibilities include:
• Working directly with customers to answer all software questions and ensure complete resolution of software issues
• Serving as the “voice of the customer,” advocating internally to drive the product roadmap in a way that will be most beneficial to our customers
• Focusing on team processes to become increasingly more efficient in day-to-day activities
• Partnering with newly implemented or upgraded customers to ensure they have a smooth transition
• Aligning with internal teams on company strategy, working with strategic customers to help Vision meet its goals
The ideal candidate for this role will have:
Experience troubleshooting software application issues, and the ability to think critically under pressure
Excellent written and oral communication skills. The ideal candidate can communicate technical concepts in a way that is easily understood by all parties
A strong sense of urgency and the ability to take on multiple tasks at once and prioritize the most critical
Customer empathy and a passion for helping customers, refusing to give up until the customer is happy
A highly positive attitude, and a desire to work in a fast-paced, collaborative environment
An organized, detail-oriented approach to work
A proven ability to learn additional technical concepts - knowledge of SQL, Salesforce, JIRA, and Microsoft Office Suite is a plus
Benefits include: Medical, dental and vision insurance as well as 401k match
Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may be just the right candidate.
Vision Government Solutions is an Equal Opportunity Employer and committed to a diverse and inclusive workplace. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Vision Government Solutions maintains a drug-free workplace.
Equal Employment Opportunity
Vision Government Solutions is an Equal Opportunity Employer and committed to a diverse and inclusive workplace. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and Veteran status.
Vision Government Solutions maintains a drug-free workplace.
Auto-ApplyDistrict Manager
Mashpee, MA job
Mattress Warehouse is growing!
District Manager
About us:
At Mattress Warehouse, we empower our associates to shape their careers and make a meaningful impact every day. As one of the largest and fastest-growing bedding retailers in the United States, we're dedicated to improving lives through quality sleep. We offer quality products and exceptional service to our customers while supporting the communities we serve and protecting the environment.
Why Choose Mattress Warehouse?
Joining Mattress Warehouse means becoming part of a team-oriented work environment where your hard work and dedication are recognized and rewarded.
What you can expect from us!
Robust Compensation Package: a generous base pay, eligibility for bonuses, along with a 401(k) plan with a hefty employer match to secure your financial future.
Unlock Your Team's Sales Potential: As a District Manager, you will teach your teams to leverage our exclusive bed MATCH diagnostic sleep system, empowering customers to find their perfect mattress based on 18 measurements and personalized recommendations. This tailored shopping experience transforms a customer's sleep quality and satisfaction.
Comprehensive Benefits: We care about our employees' well-being, offering a variety of insurance coverage for every budget, covering medical, dental, vision, short/long-term disability, basic life and AD&D insurance, as well as recognition programs, and product discounts.
Generous Paid Time Off: Our PTO package includes vacation, personal, and sick days.
Growth Opportunities: We foster growth and development through our comprehensive paid training program, continuous feedback, an expansive learning library, and more.
What We're Looking For
At Mattress Warehouse, we believe that great leaders inspire great teams. As a District Manager, you will play a vital role in mentoring, developing, and motivating your Store Managers and Sales Consultants to reach their full potential. Through hands-on coaching, continuous training, and real-time feedback, you'll foster a high-performance culture where every team member feels empowered to succeed. By leading with passion and purpose, you will create an environment that encourages growth, confidence, and a deep understanding of our mission to improve lives through quality sleep. Your ability to cultivate talent and drive success will not only enhance the customer experience but also position your district for long-term excellence. As a District Manager at Mattress Warehouse, you'll be at the forefront of our operational excellence, ensuring that every showroom in your district runs smoothly, cleanly, and meets or exceeds budget and sales goals. You'll play a pivotal role in driving the success of our business by overseeing the implementation of marketing campaigns and promotions, all while providing outstanding customer service and maintaining adherence to company standards.
Essential Functions:
Financial Goal Achievement: Plan and coordinate business operations in district showrooms to achieve financial goals, driving revenue growth and profitability.
Resource Management: Perform resource allocation, workload assignment, and schedule management for assigned projects, optimizing efficiency and productivity.
Team Leadership: Manage a team of professionals on a daily basis to meet or exceed company objectives, fostering a culture of excellence and accountability.
Training and Development: Identify skill gaps and schedule trainings for team members, ensuring continuous improvement and professional growth.
Customer Satisfaction: Resolve all customer issues and ensure outstanding customer service, cultivating loyalty and positive brand perception.
Performance Evaluation: Conduct performance evaluations of team members and provide feedback for improvements, driving individual and team success.
Relationship Building: Build strong working relationships and maintain effective communications with team members, promoting collaboration and teamwork.
Strategic Planning: Identify business challenges and suggest appropriate action plans, contributing to the development of new business strategies for growth and revenue generation.
Operational Efficiency: Manage budgets, control expenses, and identify revenue opportunities, optimizing operational efficiency and cost-effectiveness.
HR Support: Assist in employee recruitment, promotion, retention, and termination activities, ensuring compliance with company policies and procedures, including staffing, recruiting, and retaining talent.
At Mattress Warehouse, we pride ourselves on being an Employer of Choice, offering competitive compensation packages, opportunities for career advancement, and a supportive work environment where your contributions are valued and recognized. Join us and be part of a winning team that's transforming the bedding retail industry.
If you're a driven, results-oriented individual with a passion for retail and leadership, we want to hear from you. Apply now and take the next step towards a rewarding career with Mattress Warehouse!
#MW
Auto-ApplySolutions Consultant (PreSales)
Thought Industries job in Boston, MA
Thought Industries powers the Business of Value - enabling enterprises to unlock growth across the customer lifecycle. From our Boston headquarters, we help organizations drive measurable impact, maximize customer lifetime value, and fuel innovation through our leading enterprise solutions. Unlock growth with us - where your potential meets boundless possibilities.
This is a full-time position based in our Boston office, with a requirement to work onsite at least three (3) days per week as part of our hybrid work model.
Job Description
We are looking for a dynamic Solutions Consultant with a passion for SaaS technologies and digital learning solutions. In this role, you will partner with our sales team to engage prospective clients, understand their training and learning challenges, and demonstrate how our cloud-based Learning Management System (LMS) can deliver measurable business value. You will be responsible for running tailored product demos, designing proof-of-concepts, and acting as the technical voice of the customer throughout the sales cycle.
Key Responsibilities
Collaborate with Account Executives to qualify opportunities and align client needs with our LMS capabilities.
Deliver engaging product demonstrations and presentations customized for different industries, use cases, and audiences.
Lead technical discovery sessions to uncover learning requirements, integrations, and workflows.
Design and support proof-of-concept environments, ensuring smooth evaluation experiences for prospects.
Address technical questions related to system architecture, integrations (API, SSO, HRIS, CRM), security, scalability, and compliance.
Develop solution proposals, RFP/RFI responses, and configuration recommendations.
Act as a trusted advisor, building strong relationships with technical and business stakeholders.
Stay current with trends in cloud-based learning platforms, eLearning standards (SCORM, xAPI), and SaaS best practices.
Qualifications
Qualifications
3+ years of experience in pre-sales, solutions engineering, or technical consulting-ideally within SaaS or LMS/EdTech.
Strong understanding of SaaS platforms, cloud architecture, and enterprise integrations.
Familiarity with LMS technologies, eLearning standards (SCORM, xAPI), and content authoring tools is a strong plus.
Exceptional presentation and communication skills, with the ability to simplify complex concepts for non-technical stakeholders.
Experience with APIs, SSO, and enterprise system integrations (e.g., HRIS, CRM).
Comfortable leading product demonstrations in both small and large audience settings.
Ability to thrive in a fast-paced, client-facing environment with multiple priorities.
Preferred Skills
Experience working with LMS or EdTech SaaS platforms.
Experience working with website builders and basic knowledge in HTML/CSS
Strong pattern recognition skills and solution focused thinking
Additional Information
All your information will be kept confidential according to EEO guidelines.
The annual salary range for this position is $130,000-$150,000 with bonus eligibility of up to $40,000 quarterly based on sales closed in quarter.
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.
Associate, Base Ecosystem
Boston, MA job
***************** is planning to bring a million developers and a billion users onchain. We need your help to make that happen. ***************** is planning to bring a million developers and a billion users onchain. We need your help to make that happen.
We believe that the onchain platform is the most important builder platform since the internet ("online"). We believe that the onchain platform should be open source, free to use, and globally available. And we believe that in order to make it really work, we need all hands on deck, working together to scale in a secure, decentralized, easy-to-use way.
At Base, we live by our https://x.com/jessepollak/status/***********32673997, where our team rises to the challenge, embraces hard weeks, and makes small to significant personal tradeoffs when necessary to drive impact and innovation.
Base is incubated within Coinbase and plans to progressively decentralize in the years ahead. We believe that decentralization is critical to creating an open, global crypto economy that is accessible to everyone.
Base is built on Optimism's open-source OP Stack. We're joining as the second Core Dev team working on the OP Stack to ensure it's a public good available to everyone; and contributing a portion of sequencer revenue to funding public goods.
*What you'll be doing (ie. job duties):*
* Supporting Infrastructure and Consumer partnerships / alliances across Base Chain, Base App, Base Pay, Base Build and Spindl.
* Partnering to create GTM strategies that help enshrine Base as the preferred app, network and platform for creators, brands, enterprises, developers and users.
* Building and maintaining productive relationships with internal stakeholders and external partners.
*What we look for in you (ie. job requirements):*
* 5+ years relevant experience in technology, finance (e.g. Corporate Development, investing) or consulting with a proven track record of deal execution (e.g. M&A, investments, large partnerships).
* An unrelenting passion for onchain apps / platforms and a robust onchain resume.
* A results-driven mindset with humility and self-awareness.
* Experience executing complex transactions and managing multiple projects across internal and external stakeholders through clear communication, strong analytical skills (qualitative and quantitative), organization and a constant focus on operational excellence.
Job #: P72780
\#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$135,320-$159,200 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ****************************************************************
AI Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com.
Workforce Management Scheduler (Remote)
Remote or Boston, MA job
ez Cater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ez Cater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ez Cater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ez Cater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.
This Workforce Management Scheduler position will be an integral part of the Customer Service Team. The Workforce Management Scheduler will work closely with the management team to monitor and report on all things related to scheduling, adherence, forecasting, and efficiency on-site and at our outsource partner centers. We are looking for a team player, who will work with the other members of Management and Supervisors to help drive, document and measure processes, and constantly strive for improvement. This person will have a great head for numbers, be able to pivot and respond to change quickly, as well as communicate needs and recommendations to higher management.
What You'll Do
Play a critical role in the daily performance management of our rapidly growing Customer Service team through quick and effective communication and decision making.
Monitor and maintain performance goals through the use of real time monitoring systems, including time off management.
Broaden awareness of call center leaders through ongoing, on time communication - anticipating solutions before the question is even asked.
Provide complex analysis and reporting in a clear and specific way tailored to the audience
Recognize scheduling gaps and implement innovative solutions to maximize efficiency; own it, figure it out and see it through to fruition.
Partner with short term and long term forecasters to collaborate on staffing plans; use historical data, trending and future impacts to make the right decisions for our business and people.
Produce short-term and intraday staffing plans by coordinating off-phone agent activity scheduling, and optimization of schedules.
Participate in and lead meetings with stakeholders as required to manage staffing plans and performance
What You Have:
Minimum of 2 years in a call center environment (on the phone or a WFM role)
Minimum of 1 year of WFM/RTA experience
Must have 1 year experience with NICE IEX, Aspect, or similar WFM software applications
A track record of translating complex information or data into real world applications.
Strong time management skills and a desire to work both independently and as part of a team.
Even stronger organizational skills, and ability to adapt quickly to business needs.
A beyond helpful attitude
Nice to have: A background in excel
An eagerness and willingness to give and receive feedback, because we all love learning from each other
A sharp mind, a soft heart and a large funny bone
The national cash compensation range for this role is $48,000 - $69,000 per year*
The schedule for this role will be Sunday through Thursday (M-THU 9:30am - 6pm ET / SUN 8:00am - 4:30pm ET)
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
Please have fun with the Cover Letter portion of the application!
It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ez Cater and the role, and highlighting anything else you think we should know!
ez Cater does not sponsor applicants for work visas or legal permanent residence.
What You'll Get from Us:
You'll get a terrifically compelling experience in an innovative, high performing environment. You'll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.
Oh, and you'll get all this: Market competitive salary, stock options that you'll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ez Cater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you're in our office, and knowing that you helped transform the food for work space.
ez Cater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ez Cater may require a background check.
For information on how ez Cater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.
#BI-Remote
Auto-ApplySenior Product Manager
Thought Industries job in Boston, MA
Thought Industries powers the Business of Value - enabling enterprises to unlock growth across the customer lifecycle. From our Boston headquarters, we help organizations drive measurable impact, maximize customer lifetime value, and fuel innovation through our leading enterprise solutions. Unlock growth with us - where your potential meets boundless possibilities.
Job Description
We're looking for a Senior Product Manager to lead the development, launch, and ongoing success of a new AI-driven product. This is not a feature extension or a support role-it's an opportunity to put your name on something entirely new. You'll take a product from concept to launch, shape its position in the market, and work at the leading edge of what AI can unlock for users.
This is a highly cross-functional role where you'll shape product strategy, but also roll up your sleeves to test, learn, and deliver with speed. You'll collaborate closely with design, engineering, marketing, and customer-facing teams to uncover opportunities, validate solutions, and create meaningful impact.
We're a collaborative team that values clear thinking, fast learning, and strong execution. We focus on outcomes over ego and work together to move quickly in the right direction. We're especially excited to work with someone who sees emerging tools-including AI-as a way to accelerate research, experiment more creatively, and punch above their weight. If you're ready to build something new, shape its trajectory, and take full ownership of the results, we'd love to hear from you.
This is a full-time position based in our Boston office, with a requirement to work onsite at least three (3) days per week as part of our hybrid work model. This role reports to the Vice President of Product.
Responsibilities
New Product Ownership
Lead the end-to-end development and launch of a new AI-powered product, from discovery through delivery and beyond.
Drive early-market validation, prototype iteration, and go-to-market readiness in close collaboration with cross-functional partners.
Product-Led Growth
Design for self-serve adoption, low-friction onboarding, and accelerated time-to-value.
Partner with marketing and customer teams to improve conversion, activation, and retention across the user journey.
Strategy and Prioritization
Translate a high-level product concept into a focused strategy for how the product is built, delivered, and grown-balancing speed, market impact, and technical constraints.
Bring a clear point of view on prioritization frameworks and growth levers, guiding the team and leadership with a strategy you define, not just one you inherit.
Work closely with marketing and cross-functional partners to ensure the roadmap aligns with go-to-market timing, positioning, and early revenue goals.
Experimentation and Delivery
Collaborate with engineering and design to test hypotheses, pilot features, and iterate quickly based on real-world learning.
Drive clarity and alignment across stakeholders, ensuring a shared understanding of product direction and success metrics.
Integration and Insight Quality
Ensure data integrations are reliable, scalable, and produce high-quality, actionable insights.
Maintain a high standard for the usability and integrity of information presented to users.
Qualifications
Required
5+ years of product management experience, ideally in a B2B SaaS environment.
Demonstrated ability to take a new product or feature from zero to launch-and grow it after launch.
Proven track record of turning usage data into strategy and delivering measurable product outcomes.
Experience supporting or owning product-led growth initiatives.
Strong collaboration skills-you can align cross-functional teams, resolve ambiguity, and drive execution.
A habit of clear written and verbal communication, grounded in a genuine focus on helping stakeholders understand, align, and make good decisions together.
Comfortable experimenting with emerging tools (e.g., AI assistants, prototyping platforms, no-code tools) to accelerate product discovery and delivery.
Preferred
Experience with analytics or insights-focused products, or with third-party integrations.
Familiarity with CX, survey, or feedback platforms.
Experience working on early-stage products or within innovation teams.
Understanding of AI-enabled product experiences or data-driven automation.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.
This role has a salary range of $130,000 to $150,000, with bonus eligibility of up to $20,000 USD.
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.
Part-Time Inventory Specialist
Brookline, MA job
Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
The Inventory Specialist is responsible for inventory management of medicated and non-medicated items. Inventory Specialists play a critical role in ensuring that all monitoring of inventory is compliant with all regulations.
This role is with NETA, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA) and Texas (Goodblend). At NETA, we are a passionate group of patient advocates, experienced professionals, industry leaders and philanthropists. We have come together to improve the quality of patients' lives through personalized care and the best in the art and science of medical marijuana. We provide registered patients and recreational customers in Massachusetts with first-rate marijuana therapies at our registered dispensaries in Brookline, Northampton, and Franklin. For more information, visit *************************
WHAT YOU WILL BE DOING
Follow Policies & Procedures for the daily operations and fully comply with state marijuana regulations.
Moving finished good materials from production during lab testing and after labeling.
Repacking and verifying finished goods.
Stocking finished goods and biomass to the forward pick locations (FIFO).
Use and maintain all inventory tracking systems, as well as utilize the point-of-sale record-keeping system/METRC to receive, track and adjust inventory.
Assisting in order verifications.
Maintaining organization and cleanliness of the vault.
Working in Seed to Sale system.
Perform daily reconciliation process for all point-of-sale items.
Assist and complete annual inventory as required by regulations.
Assistance with additional distribution duties as assigned.
EXPERIENCE AND SKILLS YOU'LL BRING
Required
Follow Policies & Procedures for the daily operations and fully comply with state marijuana regulations.
Moving finished good materials from production during lab testing and after labeling.
Repacking and verifying finished goods.
Stocking finished goods to the forward pick locations (FIFO).
Use and maintain all inventory tracking systems, as well as utilize the point-of-sale record-keeping system/METRC to receive, track and adjust inventory.
Assisting in order verifications.
Maintaining organization and cleanliness of the vault.
Working in Seed to Sale system.
Perform daily reconciliation process for all point-of-sale items.
Assist and complete annual inventory as required by regulations.
Preferred
Focuses simultaneously on short- and long-term goals; ability to identify problems quickly.
Comfort with security protocols, including video monitoring and employee tracking.
PHYSICAL REQUIREMENTS
Ability to lift 50 pounds regularly unassisted.
Ability to perform various physical activities, including lifting, standing, and squatting.
Ability to wear personal protective gear during portions of the day.
YOU WILL BE SUCCESSFUL IF YOU…
Are self-motivated; micro-managing isn't fun for anyone
Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
Can work fast and be flexible; our industry is always changing
Play nice with others; we collaborate with each other a lot
Think creatively; sometimes, the “traditional” solution isn't the best one
WHAT YOU GET
Employee discount
Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
Tuition Reimbursement Programs
Pet Insurance
Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values - Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
NETA Pay Range$17.34-$23.46 USD
Auto-ApplyComputer Vision Engineer
Boston, MA job
About Merlin: Merlin is a venture backed aerospace startup building a non-human pilot to enable both reduced crew and uncrewed flight. Backed by some of the world's leading investors, Merlin is scaling alongside our customers to begin leveraging autonomy today to solve some of aviation's biggest challenges.
About You: You're a computer vision specialist who loves turning raw sensor data into actionable insights. You thrive at the intersection of algorithms, hardware, and real-world deployment-designing systems that can see, understand, and interact with the physical world. You're comfortable moving between high-level model development and low-level camera calibration, and you take pride in building robust solutions that work reliably outside the lab.
Responsibilities:
Develop and implement object detection and identification algorithms for real-time applications.
Design and optimize depth sensing and 3D mapping pipelines, integrating data from cameras and other sensors.
Specify, configure, and calibrate camera systems, including selection of optics, sensors, and hardware.
Develop tools and processes for camera calibration, synchronization, and data acquisition.
Fuse data from multiple cameras/sensors to improve accuracy and robustness in perception systems.
Collaborate with robotics, controls, and systems engineers to integrate computer vision into robotic platforms.
Conduct experiments, evaluate performance, and refine algorithms for accuracy, efficiency, and scalability.
Qualifications:
Bachelor's or Master's degree in Computer Science, Electrical Engineering, Robotics, or related field.
Strong experience with computer vision algorithms (object detection, tracking, identification, SLAM).
Proficiency in depth sensing and 3D reconstruction techniques (stereo vision, structured light, ToF, LiDAR integration).
Hands-on experience with camera setup, specification, and calibration (intrinsic/extrinsic, distortion models, multi-camera rigs).
Proficiency with computer vision libraries and frameworks (OpenCV, PyTorch/TensorFlow, CUDA).
Experience developing in C++ and/or Python for high-performance vision applications.
Strong understanding of camera hardware and imaging pipelines.
Ability to design experiments, analyze results, and iterate quickly in a collaborative engineering environment.
Nice to Haves:
Experience with ROS/ROS2 integration for robotic vision.
Familiarity with real-time embedded systems or GPU optimization.
Knowledge of multi-sensor fusion (IMU, LiDAR, radar) for perception.
Background in calibration automation and large-scale data collection pipelines.
This position is based on-site at Merlin HQ in Boston, MA.
Once you're here, you'll enjoy a variety of on-site perks designed to make your workday enjoyable and convenient. These include catered lunches featuring a rotating menu of delicious options, an assortment of snacks to keep you fueled throughout the day, and a selection of beverages, including coffee, tea, and other drinks, to keep you refreshed.
Our goal is to create an environment where you can thrive both professionally and personally
Merlin Labs offers an innovative, entrepreneurial, and team-focused startup environment. We also offer a top-notch benefits package (health, dental, life, unlimited vacation, and 401k with match) and work/life integration. Being part of the Merlin team allows you to become part of a small team that supports professional development while working together to achieve our mission.
Merlin Labs is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, genetic information, sex (including pregnancy), gender, gender identity and expression, sexual orientation, age, marital status, military service or obligation or disability status, or any other characteristic protected by law. All job offers are contingent upon the candidate passing background and reference checks.
At this time, we are unable to provide visa sponsorship or consider candidates who require visa transfers. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to: *********************
Merlin Labs does not accept unsolicited resumes from any source other than directly from candidates.
Auto-ApplySenior Manager, Demand Generation (Remote)
Remote or Boston, MA job
ez Cater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ez Cater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ez Cater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ez Cater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.
The Senior Manager, Demand Generation is a strategic, data-driven and hands-on marketer who will lead our efforts in finding and acquiring new restaurant brands and locations for the ez Cater Marketplace. This role will sit in our Supply Marketing team and be instrumental in designing, executing, and optimizing integrated marketing programs that engage restaurant brands and drive measurable impact.
The ideal candidate has a deep understanding of B2B targeting and acquisition strategies, marketing automation, and full-funnel campaign execution. You will work closely with sales, product marketing, content marketing, marketing operations and sales operations to build scalable acquisition and expansion processes that deliver high-quality leads, accelerate sales wins, and create the best possible network for our demand side customers.
What You'll Do:
Develop and own the demand generation strategy to drive inbound SMB leads (independent restaurants and franchisees) and win and expand top restaurant brands
Plan and execute multi-channel acquisition campaigns including paid media, content syndication, SEO, and webinars
Build decision maker targeting lists and collaborative go-to-market strategies to support outbound sales efforts
Analyze campaign performance, pipeline contribution, and ROI to inform future planning and optimize spend
Partner with marketing and sales operations to improve data quality and support CRM migration
Manage marketing automation, CRM integration and marketing-enabled sales sequences to drive more effective and measurable sales outcomes
Partner with product marketing to ensure campaigns align with ICP and persona messaging, product launches, and go-to-market priorities
Own the demand generation calendar and pipeline forecasts, communicating progress and insights to key stakeholders
Partner with our content and creative teams to create messaging that attracts and converts buyers across the acquisition funnel, using lead nurture strategies to serve content to the right audience at the right time
What You Have:
8+ years of experience in marketing, with success building and scaling B2B marketing programs. Experience with Hubspot and Salesforce and marketing to the restaurant industry is a plus.
Proven track record of driving measurable qualified lead volume and pipeline
Strong leadership experience, including managing people and cross-functional initiatives
Analytical mindset with the ability to turn data into actionable insights
Excellent communication, project management, and stakeholder collaboration skills
A “figure it out” mentality that drives you to take ownership in the face of ambiguity. You're not afraid to fail and do better the next time.
The national cash compensation range for this role is $148,000 - $209,000 per year.*
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
Please have fun with the Cover Letter portion of the application!
It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ez Cater and the role, and highlighting anything else you think we should know!
ez Cater does not sponsor applicants for work visas or legal permanent residence.
What You'll Get from Us:
You'll get a terrifically compelling experience in an innovative, high performing environment. You'll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.
Oh, and you'll get all this: Market competitive salary, stock options that you'll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ez Cater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you're in our office, and knowing that you helped transform the food for work space.
ez Cater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ez Cater may require a background check.
For information on how ez Cater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.
#BI-Remote
Auto-ApplyEvent Manager
Remote or Agawam Town, MA job
The Event Manager plays a key role in shaping the success and impact of the Harold Grinspoon Foundation's conferences and events. Reporting to the Director of Events, this position leads the planning and on-site execution of signature annual gatherings that strengthen relationships, elevate experiences, and advance the Foundation's mission.
This is a collaborative, highly visible role for a creative problem-solver who excels at coordination, communication, and customer service. The ideal candidate anticipates challenges, builds strong cross-department partnerships, and ensures each event demonstrates excellence, efficiency, and purpose.
Requirements
Project manages the planning, logistics, and on-site execution of 2-3 signature HGF conferences annually, ensuring smooth operations and meaningful participant experiences by setting deadlines, planning the event, and tracking approval flow.
Act as a central connector between programs, operations, and communications teams to align goals, messaging, logistics and to execute digital, print, and marketing materials for events.
Develops and oversees comprehensive event project plans, event timelines, budgets, and deliverables, ensuring accountability and clarity across all teams.
Assist with collecting information for event budgets, invoice tracking, and payments.
Prepare a detailed conference run of show and schedule.
Build and maintain production schedules and load-in plans.
Support two additional HGF conferences annually.
Source, negotiate, and contract supplementary venues.
Anticipate and resolve challenges with resourcefulness and professionalism.
Foster strong partnerships across internal HGF teams to support high-quality execution.
Establish and maintain high quality relationships with existing vendors, and source new partners who can provide cost effective and creative services while meeting organizational standards, including but not limited to:
Catering: Plan and execute conference menus that accommodate kosher dietary laws, food allergies, and overall meal variety. Research and purchase conference snacks.
Photographers: Map out and schedule photographer based on needs and goals of the program team.
Audio Visual: Partner with AV vendors for cost effective, quality AV in both pricing and product. Manage event AV and production.
Supervise on-site vendor load-in/load-out and back-of-house areas.
Track conference data related to catering, hotels, and AV to inform event budgeting and planning.
Project manage ongoing conference video projects with HGF's strategic storytelling partner.
Support HGF's participation at external conferences, ensuring brand consistency, thorough logistics, and clear team communication.
Daily use of project management and event software (Wrike, Airtable, Bizzabo, and Slack) to enhance planning, reporting and collaboration.
Contribute to evolving the Foundation's event strategy by planning with creativity, sustainability, and efficiency and by staying current with trends and best practices in the event planning and Jewish non-profit sectors.
Additional event responsibilities as assigned.
Qualifications
5+ years of experience in event management, ideally within mission-driven or foundation settings.
Demonstrated strength in cross-department collaboration and communication.
Exceptional written and verbal communication skills.
Proven ability to lead on-site teams and manage multi-layered events from concept through completion.
Strong project management, with attention to detail, and consistent follow-through.
Exhibits the ability to understand how day-to-day tasks come together to create a broader event vision.
Demonstrates the ability to take an event vision and break it into actionable steps and timelines.
Creative, strategic thinker who remains calm and proactive under pressure.
Excellent interpersonal skills, with high emotional intelligence and the ability to navigate diverse work styles.
Proficiency in key event and project management platforms (Airtable, Wrike, and Bizzabo) and Microsoft Office Suite.
Commitment to continuous learning and innovation in event planning.
Availability for travel, including 6-8 trips per year that may last one week to ten days and quarterly visits to the Agawam, MA office.
Understanding this role works nontraditional hours and long days, leading up to and during events. Evenings and weekends are required for this role, including travel away from home for up to 7-10 days at a time.
Knowledge of the Jewish community and values-based event culture is a plus.
Valid driver's license.
Location
This role is available fully remote within the U.S. or hybrid from our offices in New York City or Agawam, MA. Hybrid employees are expected to be onsite 60% of the time. All team members must be available during standard Eastern Time (ET) business hours for meetings and collaboration.
Compensation
A competitive salary ranging from $70,000-$80,000 annually commensurate with experience.
Critical Infrastructure Technician
Andover, MA job
Navisite is a modern managed cloud service provider that accelerates IT transformation for thousands of growing and established global brands. Through our deep technical knowledge and strategic relationships with the world's leading cloud providers, proven delivery methodologies, platform-agnostic approach and worldwide network of highly specialized experts, we provide the capabilities and practical guidance customers need to successfully embrace IT change and move their businesses forward.
JOB TITLE: Critical Infrastructure Technician
6pm-6am, 4 days one week, 3 days the next week
JOB SUMMARY
The Critical Infrastructure Technician will have front-line responsibility in deploying critical infrastructure projects, executing planned maintenances, and responding to emergency events in the Andover Ma. Navisite Data Center. The Candidate will have strong verbal and written communication skills and vendor management skills while showing competency in traditional critical facility infrastructure including: HVAC, electrical distribution, uninterruptable power systems (UPS), generators, fire suppression systems, monitoring systems, and other datacenter systems. The Critical Infrastructure Technician will be comfortable being the first-responder to troubleshoot, diagnose and resolve issues with the aforementioned systems within the Navisite Data Center.
Consistent with a 24 X 7 operations environment, this position needs to be available to respond to escalated issues. Strong communication skills and interpersonal skills are required. The ability to perform under pressure and utilize command skills is a must. Must be able to interpret blueprints and specification documents. Must be able to follow safe work procedures on systems and equipment. Must be able to troubleshoot complex systems and devices. Must have knowledge of electrical codes and practices associated with the operation, repair and maintenance of electrical systems. Knowledge of chillers, pumping, building controls, UPS, generator, controls and electrical distribution systems.
Must have excellent oral and written communication skills and strong collaboration skills. The candidate must be a team player, with an inherent ability to work well under tight timelines, and have strong problem-solving capabilities. Predictive maintenance certifications are a plus.
MAJOR DUTIES AND RESPONSIBILITIES
Provide first level response diagnosis for alarms via the building management system (Foreseer) and if necessary respond to the alarm situation and coordinate resources and vendors for service restoration.
Perform advanced support activities for all facility related systems and equipment in a Data Center environment.
Perform on-site installation, preventive maintenance, repair and calibration on electrical and mechanical systems in a raised floor/Data Center environment.
Inspect and test complex mechanical and electrical equipment including water cooled chillers and towers, DX dry cooler equipment, computer room air handlers, pumping equipment, fire alarm panels and sensors, motor control devices, facility lighting, signal equipment, communication devices and power circuits.
Assist and facilitate the repair and replacement of mechanical devices such as valves, motors, device controls, switches, gauges, wiring, fans, pumps, compressors, condensers and piping.
Conduct daily critical infrastructure rounds and ensure shift reports are properly filed for metric analysis.
Collect and report on the electrical power utilization. Ensure reports are distributed and filed for metric analysis.
Reference Foreseer data for trending on power and cooling utilization.
Provide base building support for facility requests within the critical spaces and office environments.
Install new circuits for new client builds and for expansion or upgrades for existing clients.
Build and/or modify client colocation cages for upgrades and new builds.
Monitor air floor in the critical spaces and make modifications as necessary. Add ceiling grid and vented floor tiles as required or directed.
Ensure that the inventory and organization of connectors and plugs, electrical boxes, conduit and wire is sufficient to respond to emergency service requests.
Prepare electrical requirements lists for new builds and upgrades and submit requirements to suppliers for quotes.
Maintain CI equipment asset database, collect electrical readings, calculate capacities and make recommendations when appropriate to upgrade equipment
Provide updates to NSC during events, provide capacity reports to management, and update MOP's. Review vendor service reports for accuracy
Assist in planning, development and implementation of appropriate programs for the Inspection, installation, maintenance and repair of electronic communications, data control and monitoring systems in a raised floor/data center environment.
Disarm or disable fire suppression systems as required by procedures during maintenance activities. Make proper notification to the Fire Department and restore systems as work is completed.
Maintain good housekeeping practices within the Data Center and Critical Infrastructure environments.
Ability to communicate intelligently and effectively with contractors performing maintenance or upgrade work on systems installed in a data center operations environment
Assist with the Rack and stack of equipment including: network switches and routers, servers, storage and data management devices, power distribution devices, equipment grounding, patch cable network connections to equipment including copper and fiber, any other equipment necessary for data center operations
R
EQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Possess a valid Massachusetts Electrical license
3 to 5 years' experience in facilities management as a Critical Infrastructure Technician for a datacenter environment or experience working in a similar environment as a facility service technician.
Or 3 yrs. experience Min. as a Licensed Electrician performing electrical installations within commercial, Industrial, or Critical Infrastructure environments.
Strong troubleshooting skills.
Experience with tools such as a multimeter, IR camera and anemometer
Possess a solid understanding of electrical systems, HVAC systems, generators, UPS's, fire systems, and other critical equipment for support of a Data Center.
Maintain general knowledge of regulatory laws, requirements, codes, and rules
Capable of understanding Method of Procedures (MOPs) document and experienced with executing detailed MOPs.
Capable of working night shifts and supervising electrical, mechanical and base building maintenance.
Experience working with items such as batteries, electrical panels, air conditioners etc. as necessary.
Understanding of the proper use of Personal Protective Equipment, where and when to use it.
Capable of working extra shifts (OT) for other team member that are taking PTO
Proficient in Visio, Microsoft Office, BMC/Remedy and SharePoint.
Experience with change management and incident management processes.
Education
High School diploma
CDCP or ITIL Foundation
Trade Certifications related to HVAC, electrical, safety and Data Center facility operations preferred
Related Work Experience 3 to 5 Number of Years
WORKING CONDITIONS
This position requires ability to work in a Datacenter, electrical rooms and mechanical rooms. May require climbing ladders and standing for long periods of time. Must be able to lift and carry heavy objects, stoop, kneel or bend to perform duties. Travel may be required at times to provide coverage at other sites.
Auto-Apply