Thought Industries jobs

Thought Industries powers the Business of Value - enabling enterprises to unlock growth across the customer lifecycle. From our Boston headquarters, we help organizations drive measurable impact, maximize customer lifetime value, and fuel innovation through our leading enterprise solutions. Unlock growth with us - where your potential meets boundless possibilities. This is a full-time position based in our Boston office, with a requirement to work onsite at least three (3) days per week as part of our hybrid work model. Job Description We are seeking a highly motivated and analytical Revenue Operations Manager to join our Finance organization. This role will be pivotal in building and maintaining the reporting and intelligence infrastructure that powers strategic decision-making across our go-to-market functions. The Revenue Operations Manager will also lead process improvement initiatives, systems implementations, and change management efforts to optimize our revenue engine. This position is ideal for a strategic thinker who thrives in unstructured environments and is eager to bring clarity and scalability to a fast-growing SaaS business. You will partner closely with Finance, Sales, Marketing, and Product teams to ensure alignment and efficiency across our revenue cycle. Key Responsibilities Build, maintain, and enhance dashboards, reporting frameworks, and management cadences to deliver real-time insights into KPIs. Partner with senior leaders in Sales, Marketing, and Product to surface critical business insights, implement scalable processes, and guide change management. Lead systems implementations and integrations, driving adoption across revenue functions. Ensure strong data hygiene and governance of critical data sets. Provide financial and operational analysis to support strategy, forecasting, and decision-making. Collaborate with Finance on revenue modeling, budgeting, and variance analysis. Support both our sales-led B2B SaaS business and PLG suite of products. Qualifications Qualifications 4-7 years of experience in Revenue Operations, Sales Operations, FP&A, or similar roles. Strong understanding of SaaS Metrics and revenue models Advanced Excel skills with proven modeling experience. Comfort working with large datasets; SQL experience is a plus. Hands-on experience with Salesforce (or similar), BI/reporting tools, and marketing automation. Exceptional communication skills with the ability to drive cross-functional alignment. Thrives in a fast-paced, high-growth environment. Nice to Have Experience supporting both sales-led and PLG revenue models. Exposure to financial planning and forecasting within a SaaS business. Previous experience in a Finance-aligned Revenue Operations role. Who You Are A structured thinker who can bring clarity and order to ambiguity. An adaptable problem solver who can balance strategic analysis with hands-on execution. Curious, adaptable, and eager to drive impact across multiple business functions. Passionate about using data to tell stories and influence decision-making. Additional Information All your information will be kept confidential according to EEO guidelines. The annual salary range for this position is $120,000-$150,000 with bonus eligibility of up to $20,000 quarterly. Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.

Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you're looking for a career with access to the brightest minds in cybersecurity, you've found it. We have a hunger for researching, hunting out the world's newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects - centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we're constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Job Summary Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you'll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding. You'll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction. This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey. Key Responsibilities Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance Support onboarding activities for new customers Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations Collaborate with MDR analysts to ensure the customer's technical questions about incidents or threats are fully addressed Own the customer communication lifecycle during ongoing incidents - ensure timely updates, clarity, and alignment on next steps Help drive consistency and quality in how incidents and threat intelligence are communicated externally Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team Qualifications Preferred Qualifications 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support - must, Tier 1/2 SOC analyst experience Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR Strong customer communication skills - verbal and written - with the ability to explain complex technical details clearly Experience reviewing, drafting, or presenting incident reports and security findings Familiarity with Cortex XDR or Cortex XSOAR Experience onboarding new security services or clients Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/YR - $169100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Remote contract for PhDs in Biology, Biotechnology, Biochemistry, or related fields. Work on cutting-edge projects with top AI labs while earning up to $50+/hour, fully remote, with flexible weekly hours. No AI experience required Help fine-tune large language models (like ChatGPT) using your biology knowledge. You'll design problems, check how well AI solves them, and work with researchers to build better benchmarks. Responsibilities: Design advanced biology questions to test AI performance. Develop clear, step-by-step solutions with rigorous logic. Evaluate AI outputs for accuracy and quality of reasoning. Collaborate with researchers to refine benchmarks across undergraduate to PhD-level biology topics. Requirements: PhD (pursuing or completed) in Biology, Biotechnology, Biochemistry, or a related field. Strong biology reasoning and problem-solving skills across advanced domains. Ability to communicate complex ideas clearly in writing and provide structured feedback. No AI experience required Perks: Fully remote, flexible work. Work on cutting-edge AI projects with leading LLM companies. Offer Details: Pay rate: $50+/hour (depends on role and candidate expertise). Assessment: Shortlisted experts complete an evaluation before selection. Assignments: Contract roles with defined start/end dates; up to 40 hrs/week. About Turing: Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L. After applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile. Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.

PracticeMatch is the industry leader in providing practicing physician and resident/fellow data and services to in-house physician staffing professionals and offers a continuum of services designed to provide a clear competitive hiring advantage to health organizations. As the physician recruiting industry evolves, PracticeMatch continues to innovate with new solutions for physician sourcing, developing sourcing solutions enhanced with the power of PracticeMatch databases. With an in-house staff of experts, telemarketing, email marketing, and direct marketing, PracticeMatch offers healthcare sourcing solutions and customer service unsurpassed in the industry. Due to our continued growth, we are hiring for a Physician Relations Specialist to join PracticeMatch, an M3 company. This position is fully remote and you will be able to work permanently from your home. This Physician Relations Specialist will be responsible for conducting phone interviews with graduating residents and fellow physicians to gain their valuable personal recruitment information that physician healthcare organizations require to successfully recruit and place qualified physicians. Essential Duties Include: Complete phone interviews with physicians to obtain their personal contact information and future practice desires Place outbound calls to physicians in regards to future practice opportunities Connect with residents/fellows on social media platform Inform physicians on PracticeMatch's career resources Receive inbound calls from physicians, hospitals, and administrators Work independently in order to meet their daily and weekly quota of phone call attempts as well as physicians interviewed Produce between 80-100 calls each day Qualifications Superior listening skills and professional phone communication Experience using LinkedIn Possesses self- motivation and assertiveness to achieve goals Is experienced with a ‘sales' approach towards “gate-keepers” Outbound call experience preferred High school degree or equivalent work experience in market research; sales and/or customer support preferred Efficient communication skills are required in order to be successful. Excellent verbal and written communication skills Ability to multi-task, prioritize and manage time effectively Attention to detail, as the job consists of data entry of information received from physician Additional Information Benefits: A career opportunity with M3USA offers competitive wages, and benefits such as: Health and Dental Life, Accident and Disability Insurance Prescription Plan Flexible Spending Account 401k Plan and Match Paid Holidays and Vacation Sick Days and Personal Day About M3 USA: M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. *M3 reserves the right to change this job description to meet the business needs of the organization #LI-Remote #LI-LB1

Who we are. Bluehost is a leading web hosting company dedicated to helping web professionals, small businesses and entrepreneurs build a website and grow their business. We are passionate about delivering reliable technology, exceptional service, and marketing solutions that empower users to create and grow their digital footprints. We are seeking a dynamic Digital Events & Community Manager to design, execute, and scale our digital event strategy. This role will not only own the end-to-end process of our ongoing webinar program but will also expand our digital engagement portfolio-including flagship virtual events, customer roundtables, partner co-marketing, and online community building. The ideal candidate will be both strategic and hands-on: capable of driving pipeline through digital experiences while building long-term engagement programs that increase brand awareness, thought leadership, and customer loyalty. What you'll do & how you'll make your mark. Webinar Program Ownership: end-to-end planning, promotion, execution, and reporting for recurring webinars. Flagship & Strategic Events: Plan and execute one large-scale annual digital event (summit or conference) and smaller roundtables or customer advisory boards. Partner & Co-Marketing Events: Coordinate with partners to expand reach and generate co-branded content. Community Engagement: Develop and manage an online community, driving ongoing engagement and discussion. Content Repurposing: Turn events into on-demand assets, highlight reels, and derivative content for nurture, website, and sales enablement. Pipeline Impact & Reporting: Own event performance metrics, report ROI, and ensure alignment with demand gen, ABM, and sales teams. Event Operations: Manage event platforms, budget, vendors, and speaker/influencer relationships. Innovation & Benchmarking: Experiment with interactive experiences and track competitor strategies to keep events cutting-edge. Who you are & what you'll need to succeed. 4-6 years of experience in digital marketing, field marketing, or event management. Proven success in running both webinars and larger-scale virtual events. Strong understanding of demand generation, pipeline attribution, and event ROI measurement. Experience with community-building, online engagement platforms, and repurposing content. Familiarity with marketing automation, CRM, and event platforms. Exceptional project management, cross-functional collaboration, and communication skills. Strategic mindset with the ability to execute at a tactical level. Why you'll love us. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another's differences. We're proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with employees globally. We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more! Where can we take you? We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with Bluehost #OTOD! The target compensation range for this position is $80,000 to $100,000 annually. Individual salaries are determined by various factors including, but not limited to: candidate's qualifications, such as skills, education, and experience, as well as internal equity and market conditions. #LI-SM1 #LI-Remote #Bluehost Employment with Newfold Digital is at-will and nothing in this should be interpreted or construed to alter the at-will employment relationship. This includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Turing is looking for candidates with strong experience in securities trading, investment sales, or financial advisory services within the finance and investment sector. In this role, you will contribute to projects that help fine-tune and evaluate large language models using your expertise in financial markets, sales processes, and investment instruments. No prior AI experience is required. These projects will help you explore how AI can be leveraged to enhance financial analysis, client advisory, and operational efficiency in securities and investment services. What Does Day-to-Day Look Like: Design and solve realistic market and client advisory scenarios to test AI reasoning. Write clear, structured explanations covering securities trading, portfolio management, product suitability, and regulatory compliance. Evaluate AI responses for accuracy, professionalism, and adherence to ethical and compliance standards in financial services. Collaborate with researchers to refine AI understanding of financial markets, investment instruments, and advisory workflows. Requirements: 4+ years of experience as a Securities Sales Agent, Financial Services Representative, Investment Broker, or a related role. Background in Finance, Economics, Business Administration, or a related field (Bachelor's or higher preferred). FINRA Series 7, Series 63, or equivalent securities licenses preferred. Strong English communication and reasoning skills. Ability to explain complex financial concepts and instruments clearly and effectively. Perks of Freelancing with Turing & Offer Details: Strong compensation (exact amount varies by project). Work in a fully remote environment. Engagement type: Contractor assignment/freelancer, potentially full-time. Duration of projects: approximately 1 month (with possibility for extension). What Turing is NOT seeking from your expertise: Confidential or proprietary information from any employer, university, etc. Trade secrets or internal company or university data. Specific client information or case details. Any information that would violate NDAs, employment agreements or other confidentiality obligations. About Turing: Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L. Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join us as our next Staff Product Manager - AI Support Operations on Twilio's Enterprise AI team. About the job Twilio is undergoing a major business transformation powered by Enterprise AI, supported by a dedicated engineering team building the foundations for a unified, secure, and scalable operating system across GTM functions (Sales, Support, Operations, etc.) as well as Internal non-GTM functions (Finance, HR, Legal, etc.) Our platform is designed to support a multitude of business functions by deploying intelligent agentic solutions that automate complex workflows and deliver unprecedented user experiences. We're building the future of work at Twilio, and this role offers the opportunity to be at the forefront of enterprise AI innovation. This role focuses specifically on transforming how Twilio's Customer Support organization operates through AI-powered tools and agentic products. As Staff Product Manager for AI Support Operations within our Enterprise AI team, you'll be building intelligent AI agents that make our support team dramatically more productive through advanced knowledge retrieval, case deflection methodologies, and automated workflows. You'll build agentic capabilities that sit on top of our Enterprise AI platform, focusing on use cases that transform how Twilio delivers world-class customer support at scale. Responsibilities In this role, you'll: Lead and define the product roadmap for customer support products and AI agents establishing requirements for agent productivity tools, intelligent case assistance, automated workflows, and internal deflection mechanisms. Create clear specifications for AI driven capabilities, traditional product features, integrations, and success metrics. Deeply understand customer support pain points and workflows: including how agents investigate issues, surface information, and resolve cases. Design AI experiences and internal tools that increase agent productivity, eliminate manual steps, accelerate resolution time, and improve operational quality. Lead the development of support efficiency capabilities including: AI powered case analysis, summarization, and recommended next actions Intelligent routing, prioritization, and automated triage Knowledge retrieval and reasoning tools tailored for internal support Automated workflows that reduce repetitive investigation steps Conversational AI for internal chat based case assistance Integrations with internal systems such as Salesforce, Zendesk, and diagnostics tools UI and conversational experiences that streamline support operations Analytics and insights for team performance and workflow optimization Partner with the Customer Support organization to train them on AI capabilities and new product features improving team workflows and enabling consistent best practices. Share insights, training, and recommendations on how AI and product enhancements can improve operational efficiency. Deliver measurable improvements in key support metrics including case deflection rates including internal deflection, first response time, resolution time, agent productivity, and quality metrics. Track and report on adoption, workflow impact, and overall efficiency gains driven by AI and product enhancements. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 7+ years in product management at a fast-paced technology company, with 3+ years in customer support, customer experience, or service operations products Strong understanding of customer support operations, help desk workflows, and knowledge management systems Experience with conversational AI, agentic systems, or support automation tools Proficiency with SQL and ability to extract, analyze, and interpret data independently Strong analytical skills with experience in support metrics (case deflection, CSAT, resolution time, agent productivity) Experience working with customer support teams to optimize workflows and drive adoption Knowledge of support platforms (Zendesk, Salesforce Service Cloud, etc.) Bachelor's degree or equivalent experience Desired: Experience with AI-powered support tools, chatbot platforms, or customer service automation systems Understanding of customer support best practices, ITIL frameworks, or service delivery methodologies Knowledge of help center platforms, knowledge base systems, and self-service tools Experience with contact center technologies and omnichannel support strategies Background in customer experience optimization or support operations excellence Familiarity with support analytics, workforce management tools, and quality assurance systems Experience building products for both internal support teams and external customers Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $152,500 - $190,600. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $161,500 - $201,800. Based in the San Francisco Bay area, California: $179,400 - $224,200. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until December 15, 2025, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Thought Industries powers the business of value with our industry-leading Learning Platform and AI-driven innovations. Founded in 2013, we believe customer learning should be modern, intuitive, engaging, and scalable. Our award-winning learning platform delivers personalized learning and measurable impact for global enterprises-and now, with our new Customer Value Realization AI Agents, we help organizations automate content creation, personalize experiences, and drive real-time customer value. Job Description A Senior/Lead AI PLG Engineer is a hands-on engineering role focused on architecting and operating the automated systems that power a product-led growth (PLG) motion. This role blends deep full‑stack expertise with modern AI capabilities to design reliable, event-driven pipelines across our Next.js/TypeScript application and the go-to-market stack (PostHog, Salesforce, HubSpot, Google Analytics, and more). You will build the workflows that collect product usage signals, enrich and route customer data, and automate lifecycle communications-turning raw events and feedback into timely actions for self-serve users and revenue teams. You will partner closely with product, growth, and sales to translate PLG goals into robust, observable automation that accelerates activation, retention, and expansion. This is a full-time position based in our Boston office, with a requirement to work onsite at least three (3) days per week as part of our hybrid work model. This role reports to the Director of Engineering. Core Responsibilities Architect end-to-end automations for PLG workflows-activation, expansion, and retention-spanning data collection, enrichment, routing, and messaging. Design reliable event pipelines across the Next.js app, PostHog, Google Analytics (GA4), Salesforce, HubSpot, and internal services with clear data contracts and versioned schemas. Build and operate job orchestration using Inngest for webhooks, scheduled jobs, and multi-step workflows with strong guarantees (idempotency, retries, backoff, deduplication). Leverage AI tools (Cursor, Claude, etc.) to achieve 10x development productivity across the full stack. Implement bi-directional syncs between product usage data and CRM/marketing systems (account/user mapping, lead/contact enrichment, lifecycle stage updates, campaign attribution). Engineer AI-powered automations to classify intent, summarize product feedback, score accounts, and generate personalized follow-ups across email/chat channels. Establish and maintain PLG event taxonomy, naming conventions, and governance to ensure analytics consistency across clients, back end, and third-party tools. Create health checks, SLAs, and on-call playbooks for automation reliability; add structured observability (traces, metrics, logs) and alerting for critical workflows. Build lead and account routing rules that leverage product usage signals, ICP fit, and engagement to automatically prioritize outreach. Implement lifecycle messaging automations (onboarding, activation nudges, re-engagement) with guardrails to prevent noise and protect sender reputation. Partner with product and growth to design A/B tests and experiments; instrument funnels and cohorts to quantify impact on PLG KPIs. Own the experimentation platform and A/B testing framework: feature flags, assignment and exposure logic, guardrails, and standardized analysis/reporting. Ensure data quality via validation, reconciliation, and schema evolution strategies; create dashboards for pipeline health and data freshness. Optimize serverless functions on Vercel for webhook handling and real-time automations; reduce cold starts and control cost at scale. Enforce compliance and security best practices for customer data moving across systems (PII handling, audit trails, access controls). Document architecture, data flows, and runbooks; mentor engineers on building resilient, AI-enabled automations. Qualifications 8+ years of professional experience building production systems with modern TypeScript/JavaScript. 2+ years designing and operating job orchestration and event-driven workflows (Inngest, Temporal, Airflow, Bull, or similar). Proven experience automating PLG motions across analytics, CRM, and marketing tools (PostHog, Salesforce, HubSpot, GA4; Segment/RudderStack a plus). Strong background in event taxonomy design, data contracts, schema versioning, and governance for analytics/automation. Expertise with webhook processing at scale including idempotency, retries, deduplication, and rate limit handling. Hands-on experience building bi-directional integrations and reverse ETL-style data syncs between product databases and GTM systems. Proficiency with AI-assisted workflows: prompt engineering for classification/summarization, routing, prioritization, and personalization. Production experience with Next.js, React, and TypeScript in serverless environments (Vercel) and streaming/server components. Solid data engineering fundamentals: ETL design, PostgreSQL performance, and ORMs (Drizzle, Prisma) with an emphasis on correctness and efficiency. Familiarity with growth analytics patterns: funnel instrumentation, cohorting, event modeling, and experiment analysis. Hands-on experience running statistically sound A/B/n tests and holdouts (power analysis, sample sizing, sequential testing considerations, and avoiding peeking bias). Strong observability mindset: metrics, tracing, structured logging, SLOs/SLIs, and practical incident response. Security and privacy awareness for customer data flows (PII minimization, encryption, RBAC, audit logs). Excellent written and verbal communication for cross-functional collaboration and clear documentation. Self-directed, outcomes-oriented, and comfortable evaluating and adopting new AI/automation tools. Bonus: Segment/RudderStack, dbt, or reverse ETL platforms (Hightouch, Census) experience. Bonus: Lead and account scoring systems using product telemetry and enrichment data. Bonus: PostHog pipelines, custom ingestion, or plugin development. Bonus: Marketing automation tools and messaging platforms (email, in-app, chat) with deliverability best practices. Bonus: Experience building internal tooling for GTM teams (playbooks, routing consoles, data quality dashboards). Bonus: Background in PLG operations, revenue operations, or growth engineering. Additional Information All your information will be kept confidential according to EEO guidelines. Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities. Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.

Schedule Requirements: Monday, Wednesday, Thursday, and Friday from 7AM to 3:30PM or 7:30AM to 4PMWorksite: (Franklin, MA) Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve. IN A NUTSHELL… The Inventory Specialist is responsible for inventory management of medicated and non-medicated items. Inventory Specialists play a critical role in ensuring that all monitoring of inventory is compliant with all regulations. Parallel is one of the largest multi-state cannabis companies, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit ********************* WHAT YOU WILL BE DOING Follow Policies & Procedures for the daily operations and fully comply with state marijuana regulations. Moving finished good materials from production during lab testing and after labeling. Repacking and verifying finished goods based on retail or wholesale needs as well as completing the process digitally in seed to sale systems. Stocking, picking, staging and manifesting finished goods and Biomass to the forward pick locations (FIFO) which includes data entry within excel and our seed to sell systems. Use and maintain all inventory tracking systems, as well as utilize the point-of-sale record-keeping system/METRC to receive, track and adjust inventory. Assisting in order verifications. Maintaining organization and cleanliness of the vault that can include but not limited to shifting products physically and digitally. Working in Seed to Sale system. Perform daily reconciliation process for all point-of-sale items and investigate any variances. Assist and complete annual inventory and financial audits, month to month audits, week to week cycle counts as required by regulations Assistance with additional distribution duties as assigned. INVENTORY & PRODUCTION DEPARTMENT SPECIFIC DUTIES Executing the final quality control process on all finished goods that come from production including quantities, product and shopping label accuracy, expiration date, confirming testing through Metrc and COA, and weighing boxes and production. Manifest and prep lab samples from cultivation and the production teams daily and quality control the digital aspects of samples to ensure accurate creation of sample and manifestation to the Labs. Assist with wholesale inbound and outbound product processes that can include: verifying package information, receiving inventory in seed-to-sale system, tracking new orders, communicate order changes, assist in driving/ passenger duties when needed, monitor packages to confirm order has been manifested. EXPERIENCE AND SKILLS YOU'LL BRING Required Age 21 or over High School Diploma or equivalent Valid Government-Issued Photo ID Ability to work in a fast-paced, changing, and challenging environment. Strong analytical and communication skills. Accurate record keeping. Proficiency in windows-based software and Internet navigation. Strong attention to detail, organizational skills, and time management abilities. Preferred Focuses simultaneously on short- and long-term goals; ability to identify problems quickly. Comfort with security protocols, including video monitoring and employee tracking. SHIFT REQUIREMENTS Part Time up to 30 hours Monday, Wednesday, Friday - 7:30am-4pm Per diem on Tuesday and Thursday for partial days PHYSICAL REQUIREMENTS Ability to lift 50 pounds regularly unassisted. Ability to perform various physical activities, including lifting, standing, and squatting. Ability to wear personal protective gear during portions of the day. YOU WILL BE SUCCESSFUL IF YOU… Are self-motivated; micro-managing isn't fun for anyone Roll your sleeves up and do the work; strategy is important, but so is getting stuff done Can work fast and be flexible; our industry is always changing Play nice with others; we collaborate with each other a lot Think creatively; sometimes, the "traditional" solution isn't the best one WHAT YOU GET Employee discount Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs Balance and flexibility; paid time off, paid parental leave, flexible work arrangements Tuition Reimbursement Programs Pet Insurance Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program PARALLEL IS UNITED BY OUR VISION, Mission, & Values Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids. Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement. Our Values - Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique. Disclaimer Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates. NETA Pay Range$17.34-$23.46 USD

Thought Industries powers the Business of Value - enabling enterprises to unlock growth across the customer lifecycle. From our Boston headquarters, we help organizations drive measurable impact, maximize customer lifetime value, and fuel innovation through our leading enterprise solutions. Unlock growth with us - where your potential meets boundless possibilities. Job Description We're looking for a Senior Product Manager to lead the development, launch, and ongoing success of a new AI-driven product. This is not a feature extension or a support role-it's an opportunity to put your name on something entirely new. You'll take a product from concept to launch, shape its position in the market, and work at the leading edge of what AI can unlock for users. This is a highly cross-functional role where you'll shape product strategy, but also roll up your sleeves to test, learn, and deliver with speed. You'll collaborate closely with design, engineering, marketing, and customer-facing teams to uncover opportunities, validate solutions, and create meaningful impact. We're a collaborative team that values clear thinking, fast learning, and strong execution. We focus on outcomes over ego and work together to move quickly in the right direction. We're especially excited to work with someone who sees emerging tools-including AI-as a way to accelerate research, experiment more creatively, and punch above their weight. If you're ready to build something new, shape its trajectory, and take full ownership of the results, we'd love to hear from you. This is a full-time position based in our Boston office, with a requirement to work onsite at least three (3) days per week as part of our hybrid work model. This role reports to the Vice President of Product. Responsibilities New Product Ownership Lead the end-to-end development and launch of a new AI-powered product, from discovery through delivery and beyond. Drive early-market validation, prototype iteration, and go-to-market readiness in close collaboration with cross-functional partners. Product-Led Growth Design for self-serve adoption, low-friction onboarding, and accelerated time-to-value. Partner with marketing and customer teams to improve conversion, activation, and retention across the user journey. Strategy and Prioritization Translate a high-level product concept into a focused strategy for how the product is built, delivered, and grown-balancing speed, market impact, and technical constraints. Bring a clear point of view on prioritization frameworks and growth levers, guiding the team and leadership with a strategy you define, not just one you inherit. Work closely with marketing and cross-functional partners to ensure the roadmap aligns with go-to-market timing, positioning, and early revenue goals. Experimentation and Delivery Collaborate with engineering and design to test hypotheses, pilot features, and iterate quickly based on real-world learning. Drive clarity and alignment across stakeholders, ensuring a shared understanding of product direction and success metrics. Integration and Insight Quality Ensure data integrations are reliable, scalable, and produce high-quality, actionable insights. Maintain a high standard for the usability and integrity of information presented to users. Qualifications Required 5+ years of product management experience, ideally in a B2B SaaS environment. Demonstrated ability to take a new product or feature from zero to launch-and grow it after launch. Proven track record of turning usage data into strategy and delivering measurable product outcomes. Experience supporting or owning product-led growth initiatives. Strong collaboration skills-you can align cross-functional teams, resolve ambiguity, and drive execution. A habit of clear written and verbal communication, grounded in a genuine focus on helping stakeholders understand, align, and make good decisions together. Comfortable experimenting with emerging tools (e.g., AI assistants, prototyping platforms, no-code tools) to accelerate product discovery and delivery. Preferred Experience with analytics or insights-focused products, or with third-party integrations. Familiarity with CX, survey, or feedback platforms. Experience working on early-stage products or within innovation teams. Understanding of AI-enabled product experiences or data-driven automation. Additional Information All your information will be kept confidential according to EEO guidelines. Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities. This role has a salary range of $130,000 to $150,000, with bonus eligibility of up to $20,000 USD. Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.

Thought Industries powers the Business of Value - enabling enterprises to unlock growth across the customer lifecycle. From our Boston headquarters, we help organizations drive measurable impact, maximize customer lifetime value, and fuel innovation through our leading enterprise solutions. Unlock growth with us - where your potential meets boundless possibilities. This is a full-time position based in our Boston office, with a requirement to work onsite at least three (3) days per week as part of our hybrid work model. Job Description We are looking for a dynamic Solutions Consultant with a passion for SaaS technologies and digital learning solutions. In this role, you will partner with our sales team to engage prospective clients, understand their training and learning challenges, and demonstrate how our cloud-based Learning Management System (LMS) can deliver measurable business value. You will be responsible for running tailored product demos, designing proof-of-concepts, and acting as the technical voice of the customer throughout the sales cycle. Key Responsibilities Collaborate with Account Executives to qualify opportunities and align client needs with our LMS capabilities. Deliver engaging product demonstrations and presentations customized for different industries, use cases, and audiences. Lead technical discovery sessions to uncover learning requirements, integrations, and workflows. Design and support proof-of-concept environments, ensuring smooth evaluation experiences for prospects. Address technical questions related to system architecture, integrations (API, SSO, HRIS, CRM), security, scalability, and compliance. Develop solution proposals, RFP/RFI responses, and configuration recommendations. Act as a trusted advisor, building strong relationships with technical and business stakeholders. Stay current with trends in cloud-based learning platforms, eLearning standards (SCORM, xAPI), and SaaS best practices. Qualifications Qualifications 3+ years of experience in pre-sales, solutions engineering, or technical consulting-ideally within SaaS or LMS/EdTech. Strong understanding of SaaS platforms, cloud architecture, and enterprise integrations. Familiarity with LMS technologies, eLearning standards (SCORM, xAPI), and content authoring tools is a strong plus. Exceptional presentation and communication skills, with the ability to simplify complex concepts for non-technical stakeholders. Experience with APIs, SSO, and enterprise system integrations (e.g., HRIS, CRM). Comfortable leading product demonstrations in both small and large audience settings. Ability to thrive in a fast-paced, client-facing environment with multiple priorities. Preferred Skills Experience working with LMS or EdTech SaaS platforms. Experience working with website builders and basic knowledge in HTML/CSS Strong pattern recognition skills and solution focused thinking Additional Information All your information will be kept confidential according to EEO guidelines. The annual salary range for this position is $130,000-$150,000 with bonus eligibility of up to $40,000 quarterly based on sales closed in quarter. Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.

Job Description Othot is the leader in artificial intelligence and prescriptive analytics solutions for higher education institutions across the United States. Together, Othot and its partner schools focus on each institution's specific enrollment, retention, student success, and advancement goals. Othot's cloud-based solution provides continuous intelligence in real-time and empowers schools to engage each prospective, current, and former student with the right tactic at the right time. Othot is higher intelligence for higher education. Othot employs smart, curious, and adventurous team members. We hire individuals who do their best work in a collaborative environment and have a passion for innovation. We are looking for entrepreneurial-minded people to join our team. Job Summary: Othot is seeking a Technical Support Specialist to provide support, training, and drive adoption with our higher education customers. Reporting to the Senior Director of Partner Success, the Technical Support Specialist will be primarily responsible for all support-related inquiries, metric reporting for platform utilization and adoption, and standardizing product training material. A commitment to improving partner experience is paramount and the role will work individually and with a team of expert data professionals to successfully support all partners toward their desired success outcomes. Duties and Responsibilities: Be a driver for increased adoption, satisfaction, and retention across all partners Manage partner support inquiries and issues through: Providing primary technical response and management of all support tickets through CRM (HubSpot) Ensuring closure of all support tickets in an acceptable duration depending upon the severity Managing escalation of support tickets to tier 2 and tier 3 support Monitoring and reporting all support ticket metrics to senior leadership Manage and develop platform adoption tactics such as: Updating all knowledgebase articles and content in alignment with ongoing product releases and improvements Othot, Inc. · 501 Holiday Drive, Bldg. 4, Suite 115 · Pittsburgh, PA 15220 · ************ othot.com Supporting product testing and configuration in alignment with ongoing product releases and improvements. Identifying gaps and improvements to current training and adoption content Tracking and reporting partner utilization and adoption of the platform, and create and manage in application guides and tutorials through third party application (Pendo) Supporting standardize platform training through video tutorials and webinar guided sessions Collaborate with other Othot team members by: Escalating support tickets to the appropriate function Contributing to partner feedback loops for product improvements and feature enhancements Collaborating with the Data Curation and Data Science teams to manage the minor platform configurations and updates Supporting the Partner Success team with the training material, content, and sessions to drive user adoption and maturity Supporting the Partner Success team with deeper analyses as needed to deliver value for partners Acting as an internal advocate for our partners and inspire a partner-centric culture within Othot Identify opportunities for continuous improvement and support ad-hoc projects as identified Qualifications Bachelor's degree in information technology, business, analytics, communications, or related degree 2+ years of customer success, customer service, project management, or relevant experience Proven ability to drive continuous value of product(s), preferably with product(s) that include technology and analytics elements Detail-oriented and analytical with a demonstrated desire for continuous improvement Ability to collaborate as a team player and succeed as a self-starter Thrives in a multitasking environment and can manage dynamic priorities Excellent written and verbal communication and presentation skills Proficiency with MS Office suite, HubSpot, Pendo, or related customer relationship management systems and customer support applications Preferred experienced in computer programming skills, specifically Python Travel Requirements: Limited to no travel required Compensation and Benefits: Othot offers competitive compensation, medical/dental/vision benefits, and a 401(k) plan, and has flexible work hours and a liberal remote work practice To Apply: ************************************************************************ Othot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR 3l90xTlixj

Job Description Join a team where innovation meets mission. Our AI, Cloud, Cyber, and Modernization solutions save agencies thousands of hours, safeguarding National Security, Strengthening Health and Humanitarian missions worldwide with 1,700+ team members, 1,500+ AI/ML and Data Experts, and 100+ Prime Contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six (6)straight years and named to the Inc . 5000 Fastest Growing Private Companies thirteen (13) of the past fourteen (14) years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. Credence has an immediate opening for an ACWS Product Office Operations (Ops) Manager to play a key role in the development and implementation of the Army Contract Writing System (ACWS). ACWS is an enterprise-wide software system developed to improve the Army's contract writing, management, execution, and close-out processes. ACWS will standardize procurement business processes and facilitate integration with Army Enterprise Resource Planning systems. This system is a significant step towards modernizing the Army's contracting capabilities, replacing older systems like the Standard Procurement System and the Procurement Automated Data and Document System. This position serves as the Operations Manager, including the executive assistant role supporting the Product Manager (PdM), an 05 position within an 06 Portfolio of products, under the Defense Integrated Business Systems (DIBS). The Ops Manager supports the PdM ACWS, Deputy PdM ACWS and support staff in areas of program planning and execution, to include calendar/scheduling management, presentation development, task management, and reporting requirements. Responsibilities include, but are not limited to the duties listed below This position requires initiative, sound judgement, independent decision making and guest service skills. The professional in this position must project warmth and enthusiasm toward internal staff and external visitors and stakeholders. The Ops Manager works closely with the PdM, Deputy PdM, and Program Analyst for Acquisition (ACWS) to keep calendars updated, prepare meeting documents, distribute materials, coordinate VTC/MS Teams meetings, update program 'smart' books, format correspondence, manage conference room schedules, and arrange government travel as needed. This role oversees official tasks via ETMS2, coordinating and preparing briefings for SES/GO forums such as Enterprise Business Systems (EBS), Army Business Council (ABC) GOSC, and PEO-level briefings. To excel in this position, candidates should possess substantial experience managing schedules and communications, as well as proficiency with MS Outlook, Teams, and Office. Graphic design skills are highly desirable. Furthermore, strong written and verbal communication abilities and the capacity to effectively handle multiple priorities are essential for success in this role. Qualifications Strong interpersonal skills and ability to work both independently and in a team environment while maintaining a solutions-driven approach Skilled in collaborating internally within the program and externally across the DoD and with external partners, fostering effective communication and teamwork to drive program success. Prepare and draft final documents such as working papers, letters, reports, memos, spreadsheets, charts/graphs, briefings, displays, newsletters, and brochures, to include multi-media presentations. Maintain Microsoft Outlook/Teams calendars for upper management (PdM and Deputy PdM within ACWS by making appointments and arranging for meeting rooms. Make arrangements for conferences and meetings and share established background materials, to include preparing information and support requirements for conference and/or workshop attendance justifications. Tracks and manages SharePoint requests for access. Provide assistance with the PM DIBS on-boarding process. Personnel management -tracking leave, travel, and other personnel-related matters to ensure proper documentation and scheduling. Track personnel access and visitors ensuring proper clearance and monitoring for security and compliance. Perform other duties as assigned with a proactive mindset and a focus on efficiency and problem-solving. Creative skills are a plus, with the ability to update and create Army-style presentations and documents that meet organizational standards. Familiarity with Jira and Confluence is a plus, with the ability to utilize these tools to enhance project management and collaboration. Requirements 2-5 years related experience Proficiency in developing MS PowerPoint presentations Proficiency in Microsoft Excel, Word, Teams and SharePoint Education and Experience: Bachelor's Degree Security Clearance: Secret Additional Comments: This hybrid position is mainly remote, but requires on-site support for PI events in Northern Virginia and occasional office presence in Crystal City as needed. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Wellness Resources

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Coinbase is committed to deterring illicit activities, protecting against exploitation by criminals, and complying fully with our legal and regulatory requirements. Being the most trusted brand in the industry is our key priority. We are looking for someone who shares our values, is a team player but can work independently, and who thrives in a dynamic environment. Investigation Analysts handle sensitive and high-risk cases and must maintain the highest ethical standards. What you'll be doing (ie. job duties): Leverage blockchain analytics and financial crime expertise to conduct in depth investigations and analysis in support of Coinbase's BSA/AML program. Conduct reviews of higher risk cases referred by partner teams, which may involve high volume transaction activity, potential fraud or money laundering rings, terror financing or human trafficking concerns, politically exposed persons (PEPs), high-profile individuals, etc. Able to apply a variety of investigatory techniques to ambiguous complex fact patterns resulting in independent analysis to meet regulatory filing requirements. Detailed understanding of a broad range of financial product offerings across the financial services industry Evaluate AML and fraud-related alerting activity to determine whether such activity warrants a Suspicious Activity Report (SAR) filing in accordance with FinCEN guidelines. Conduct Continuing Activity Reviews (CARs) of customer activity as needed. Initiate 314(b) requests, enhanced due diligence (EDD) requests, and sanctions advisory reviews to comply with the USA PATRIOT Act, regulatory requirements, and internal policies and procedures. Analyze KYC information and conduct open-source and due diligence research in support of investigations. Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures. What we look for in you (ie. job requirements): Bachelor's degree or equivalent 3-5 years relevant experience (conducting AML investigations, SAR preparation and filing) Mid-career level position Cryptocurrency or blockchain experience Able to apply a variety of investigatory techniques to ambiguous complex fact patterns resulting in independent analysis to meet regulatory filing requirements. Detailed understanding of a broad range of financial product offerings across the financial services industry Able to deal with highly confidential and sensitive client, employee, and third party information Ability to effectively communicate in writing and in person, with third parties including but not limited to regulatory agencies, law enforcement, and external auditors, etc Exceptional written and research skills required to complete regulatory reports and in depth investigations Interact, through written and in-person presentation, with senior management and at times, executive management, on sensitive case matters. Work on cases with high levels of confidentiality Provide oversight of functions executed by cross functional departments Nice to haves: CAMS, CFE or CFCS certification Crypto Investigation Certifications (i.e. from Chainalysis, TRM Labs, Elliptic, etc) Experience with SQL and applications Looker, SuperSet, or Snowflake Job #: P75002 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k)). Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits:$99,365-$116,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Full Job Description Part time Position 6PM to 10PM Operates data entry equipment to record and/or verify data from source documents. Keys in alpha and numerical characters. May also answer phones, file, duplicate, and process single forms, etc. Job Type: Contract Pay: $19.00 - $22.15 per hour Schedule: 4 hour shift Application Question(s): Position is part time 6pm to 10pm, are you comfortable work? Work Location: One location

Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You'll Do Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops Maintain full compliance with ECM, health plan, and internal quality requirement What You'll Need 5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus Experience leading large, distributed field or clinical teams Proven success managing regional or multi-site operational and financial performance Strong understanding of Medicaid populations, plan operations, or value-based care models preferred Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making Excellent communication, problem-solving, and cross-functional collaboration skills Comfort working in a fast-paced, evolving environment with changing program requirement Because We Value You Competitive salary: $130,000 - $145,000 (depending on experience) Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Who we are Focused is a boutique professional services firm that specializes in building custom AI agents. We strategically partner with our clients, collaborating with their teams to build scalable, maintainable solutions. About the role Focused is seeking a part-time, contract Technical Copywriter to create high-quality content that showcases AI engineering capabilities. You will work closely with our founder, marketing and engineers to translate complex technical concepts into clear, compelling narratives for a developer audience. What you'll create Technical blog posts and deep-dives Project case studies demonstrating real-world implementations How-to guides and tutorials, especially for AI agents and agentic patterns What You Bring Strong technical writing: you can explain APIs, infrastructure, and software concepts clearly and accurately Technical fluency: you are comfortable reading code and understanding system architecture; experience with LangChain or similar frameworks is a plus Startup experience: you thrive in fast-paced environments with shifting priorities Collaboration skills: you can interview engineers, ask smart questions, and work independently with minimal oversight What to know before you apply: Focused Labs is open to remote employees. Focused Labs is unable to sponsor or take over sponsorship of the employment Visa process at this time. We believe employees should be paid fairly and equitably. Salary ranges may vary depending on your location and previous experience. The salary range for this role is $50 to $105/hour depending on experience.

About the role: We are seeking a Chief Merchant to serve as our ultimate customer champion and the authentic voice of the merchant within Forter and across the market. This is a unique and career-evolving opportunity for a seasoned retail leader to bring their deep merchant expertise into the heart of a high-growth technology company. This is not a traditional SaaS role; in fact, no SaaS experience is required. We are looking for a leader who has built their career leading digital, e-commerce, or product functions at a top-tier apparel, accessories, beauty, or retail organization. You will leverage your experience-and your extensive network-to build an unparalleled customer advocacy and community engagement engine at Forter. As the Chief Merchant, you will report to the Chief Marketing Officer and be a key member of the marketing leadership team and a critical partner to our entire go-to-market organization. Your primary mission is to embed the customer perspective into everything we do and to build a thriving community that drives growth through advocacy, referrals, and deep strategic relationships. Your success will be primarily measured by the growth of referral-based pipeline that drives new business and customer expansion. What you'll be doing: Be the Authentic Voice of the Merchant: Serve as Forter's chief ambassador and thought leader in the commerce community. Participate in market events, including conferences, trade shows, and regional activations, as a credible, respected peer to our customers and prospects. Influence and Educate the Market: Play a critical role in delivering thought leadership and education to target audiences and the market at large in partnership with the VP of Growth and VP of Market Strategy. Cultivate C-Suite Relationships: Leverage your network and expertise to open doors and build trusted relationships with C-suite executives and senior leaders within our customer and prospect organizations. Build a Thriving Customer Community: Architect and lead our market community development strategy, creating forums and programs that foster engagement, knowledge-sharing, and loyalty among our customer base. Drive Our Referral and Reference Engine: Partner with your team to identify and nurture reference-ready customers, and build a scalable program that generates a significant volume of high-quality, referral-based pipeline. Lead the Customer Advocacy & Engagement Team: Manage and mentor the Senior Director of Customer Advocacy and Engagement, guiding the team's execution of world-class Voice of the Customer (VoC) and advocacy programs. Partner to Accelerate Growth: Collaborate with the VP of Growth to strategically infuse the customer voice into demand generation, growth, and partner marketing activations. Work alongside the VP of Market Strategy to bring powerful customer stories and proof points into our product marketing, PR initiatives, and brand campaigns. Serve as an essential partner to the Sales organization, helping to integrate customers and the merchant perspective directly into our sales motion to build credibility and accelerate deals. Champion the Merchant Perspective Internally: Partner with the VP of Market Strategy to bring critical "outside-in" thinking to our Product and Engineering teams, ensuring they understand the buyer perspective and are building solutions that create unique value for merchants. What you'll need: 15+ years of senior leadership experience working directly for an enterprise apparel, accessories, beauty, or retail organization in a digital, e-commerce, or product leadership role. No prior SaaS or enterprise software experience is required Active engagement in commerce and retail industry communities and networks A natural connector and storyteller with executive presence and public speaking skills. A commercially-minded leader who understands how to translate customer relationships and community engagement into measurable business outcomes, specifically pipeline and revenue. Proven ability to operate strategically and cross-functionally in a fast-paced environment. A passion for mentoring and leading teams, fostering a culture of excellence and customer-centricity. About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023) Fortune's Best Workplaces in NYC (2022, 2023 and 2024) Forbes Cloud 100 (2021, 2022, 2023 and 2024) #3 on Fast Company's list of “Most Innovative Finance Companies” (2022) Anti-Fraud Solution of the Year at the Payments Awards (2024) SAP Pinnacle Awards “New Partner Application Award” (2023) Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023) Life as a Forterian: We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Benefits: Competitive salary Restricted Stock Units (RSUs) Matching 401K Plan Comprehensive and generous health insurance, including vision and dental coverage Home office allowance Generous PTO policy Half day Fridays Hybrid work: At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive. *Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes. Salary Range: $238,000 - $322,000 annually + bonus + equity + benefits The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level. Forter's Applicant Privacy Policy

Thought Industries powers the business of value with our industry-leading Learning Platform and AI-driven innovations. Founded in 2013, we believe customer learning should be modern, intuitive, engaging, and scalable. Our award-winning learning platform delivers personalized learning and measurable impact for global enterprises-and now, with our new Customer Value Realization AI Agents, we help organizations automate content creation, personalize experiences, and drive real-time customer value. Job Description A Senior/Lead AI Engineer is a hands-on engineering position that combines deep technical expertise with advanced AI tool proficiency to accelerate development and lead complex integration efforts within our Next.js/TypeScript codebase. This role requires someone who can leverage cutting-edge AI models and tools to architect and build sophisticated survey platform integrations (Medallia, SurveyMonkey, Typeform, etc.), design scalable job orchestration systems using Inngest, and create AI agents that effectively extract and analyze survey data into actionable insights. They will be a critical partner to our product team, aligning roadmaps and translating product goals into robust, well-architected solutions. They operate with a product-led growth mindset-building self-serve, instrumented experiences that drive activation, retention, and expansion. This is a full-time position based in our Boston office, with a requirement to work onsite at least three (3) days per week as part of our hybrid work model. This role reports to the Director of Engineering. Core Responsibilities Architect and implement survey platform integrations (Medallia, SurveyMonkey, Typeform, Qualtrics, etc.) using AI-assisted development. Design and build scalable job orchestration systems using Inngest for processing survey data, scheduling syncs, and managing complex workflows. Leverage AI tools (Cursor, Claude, etc.) to achieve 10x development productivity across the full stack. Build AI agents that extract, normalize, and analyze survey response data from multiple platforms into unified metrics and insights. Make technical decisions for data pipeline architecture, ensuring efficient processing of large-scale survey datasets. Engineer sophisticated prompts for extracting sentiment, themes, and actionable insights from unstructured survey responses. Implement robust error handling and retry mechanisms for job systems handling critical survey data synchronization. Contribute substantially to our Next.js/React codebase with a focus on server components and streaming UI patterns. Build and optimize serverless functions on Vercel for real-time survey data processing and webhook handling. Establish data quality standards and validation processes for survey integrations within your domain. Participate in code reviews with a focus on AI-assisted code quality, architecture, and performance. Collaborate with team members to share AI development techniques and prompt engineering strategies. Work with product teams to define technical requirements for new survey integrations and features. Monitor and optimize job performance, ensuring SLAs are met for data freshness and processing times. Stay current with survey platform APIs, job orchestration patterns, and AI advancements in data processing. Define and instrument PLG funnels (activation, retention, expansion) in collaboration with product and growth, using tools like PostHog. Ship self-serve onboarding and in-product guidance for integrations to reduce time-to-value. Qualifications 8+ years of full-stack development experience with modern TypeScript/JavaScript frameworks. 2+ years of experience building and maintaining job orchestration systems (Inngest, Airflow, Temporal, Bull, etc.). Experience integrating with survey platforms (Medallia, SurveyMonkey, Typeform, Qualtrics) or similar third-party APIs at scale. 2+ years of hands-on experience using AI tools for software development (Cursor, Claude, ChatGPT, etc.) with demonstrated productivity gains. Experience operating in a PLG environment: instrumentation, experimentation, and optimizing activation/retention loops. Familiarity with growth analytics tooling and methodologies (e.g., PostHog events, cohort analysis, funnel tracking). Strong data engineering fundamentals: ETL pipelines, data normalization, schema design, and handling large datasets. Proven track record of building production applications with Next.js, React, and TypeScript in serverless environments. Deep understanding of job scheduling, queue management, error handling, and retry strategies for distributed systems. Strong prompt engineering skills with experience extracting insights from unstructured text data. Experience with webhook processing, API rate limiting, and building resilient third-party integrations. Proficiency with PostgreSQL and modern ORMs (Drizzle, Prisma) including query optimization and database design. Understanding of data quality metrics, validation strategies, and monitoring for data pipelines. Experience with event-driven architectures and real-time data processing patterns. Knowledge of survey methodology and common survey data structures (matrix questions, branching logic, etc.) is a plus. Strong communication skills for technical documentation and cross-team collaboration. Experience with serverless platforms (Vercel, AWS Lambda) and understanding of cold start optimization. Familiarity with different AI model capabilities for text analysis, sentiment detection, and theme extraction. Understanding of AI model selection based on use cases, cost, and performance requirements. Self-directed learner who stays current with AI advancements and can evaluate new tools effectively. Bonus: Experience with data visualization and building insights dashboards. Bonus: Background in market research, customer experience, or survey analytics. Bonus: Contributions to open-source projects related to job orchestration or data pipelines. Additional Information All your information will be kept confidential according to EEO guidelines. Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities. Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.