Thresholds jobs in Chicago, IL

Job Description The Chief Operating Officer (COO) is a member of the Senior Leadership Team, reporting to the President & Chief Executive Officer. This position is responsible for providing strategic leadership and direct oversight of Facilities, Information Technology, Quality, Payer Relationships, Business Development, Contracting, Workforce Development, Governmental Grants, Housing, and Real Estate Asset Management. The COO will work with the senior leadership team and Board of Directors to establish long-range goals, strategies, plans, and policies; and will drive and lead an environment of operational excellence and performance improvement to ensure the organization's systems and procedures are functioning optimally. ESSENTIAL DUTIES & RESPONSIBILITIES Oversees the operations of select administrative departments and program review. Formulates long-range objectives, plans, and programs for departments to ensure consistency across the organization. Provides the leadership, management and vision necessary to ensure the organization has the proper operational controls, administrative procedures and systems in place to effectively grow and ensure financial strength and operational efficiency. Works closely with Clinical Operations, Finance and other departments to establish new strategic partnerships that drive service innovation and organizational growth. Leads data review and reporting to provide insightful analysis that allow for business development. Identifies key performance indicators and delivers process improvements. Maintains proactive communication with executive management with regard to financial management and industry issues that require contingency planning. Provides program leadership and input for all strategic plan implementation processes with staff. Evaluates the organization's administrative support structure and plans for continual improvement of the efficiency and effectiveness of the group. Coaches department level leadership as they implement the strategic plan and ensure efficient operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Performs other related duties as assigned. EDUCATION Bachelor's degree from an accredited college or university required. Master's Degree in Business Administration or Nonprofit Administration (MBA or MNA) preferred. EXPERIENCE A minimum ten (10) years of progressive experience with broad management, fiscal and operational responsibility, including significant not-for-profit experience. Demonstrated experience with program development and program evaluation, including creation of new programs, setting measurable goals and objectives, data collection and analysis, monitoring and evaluation, and adjustment of goals in response to benchmarks. Previous leadership and oversight of strategic planning process, quality improvement programs and process improvement/lean thinking. Previous management and leadership experience of a broad spectrum of professional administrative staff in the areas of IT, Facilities and Real Estate Asset Management preferred. COMPETENCIES Cultural Awareness and Respect, Advocacy, Transformational and Strategic Leadership, Change Management, Mission-Driven, Teamwork/Collaboration, Adaptability, Mentorship, Quality Improvement, Problem Solving, Personal & Professional Integrity, Written and Verbal Communication Skills, Presentation Skills WHAT SETS THRESHOLDS APART Competitive pay - Salary Range: $200,000.00 - $240,000.00 annually Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) Dental insurance, vision insurance, choice of 4 medical insurance plans 403(b) retirement plan with 3% employer match Robust employee assistance program (EAP) Public service loan forgiveness Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC) #LI-JP1

Do you want to change lives by helping people access critical disability benefits? Join Thresholds as a SOAR Specialist with the Comprehensive Class Member Transition Program (CCMTP). In this role, you will be part of a team that works with Williams class members in their transition from specialized mental health rehabilitation facilities to living independently in the community. Use your expert knowledge to construct each client's case for appropriate SSI or SSDI benefits. As part of building the medical summary report, you will gather supporting information and complete the applications using the SOAR method (SSI/SSDI Outreach, Access, and Recovery). You will also support your clients in getting access to other resources, including housing, community services, health care, substance use treatment, and mental health care. This includes coordinating case management and attending appointments with your client to provide support and advocacy as needed. Ultimately, you will support the client as they transition to living independently and receiving ongoing services from a Thresholds Community Support Team. If they have not yet received SSI/SSDI at the point of transition, you will continue to work with them until they receive their benefits. The culture at Thresholds is collaborative and supportive, taking a team-oriented, interdisciplinary approach to providing the best client care. Opportunities for training and professional development, including clinical supervision and SOAR training, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization. TO SUCCEED IN THIS ROLE, YOU NEED: Passion for mental health advocacy Excellent attention to detail and organization Strong writing and communication skills To be at least 21 years old A valid driver's license, current car insurance, and daily access to a car Willingness to provide transportation to clients To acquire SOAR certification (free online training) MANY EDUCATION AND EXPERIENCE PATHS ARE ELIGIBLE FOR THIS ROLE: High school diploma or GED certificate and 5 years of supervised clinical experience Active CRSS credential Bachelor's degree in Psychology, Social Work, or related field Bachelor's degree in an unrelated field and 2 years of supervised clinical experience Master's degree in Psychology, Social Work, or related field WHAT SETS THRESHOLDS APART: Competitive pay - Base Rate: $24.00 - $27.16 hourly / $49,920 - $56,500 annually Commensurate with education, experience, or licensure Generous PTO (9 federal holidays, 8 days of sick leave, 3 personal days, & 15 vacation days) Dental insurance, vision insurance, choice of 3 medical insurance plans 403(b) retirement plan with 3% employer match  Robust employee assistance program (EAP) Mileage reimbursement  Cell phone reimbursement (up to $50/month) Public service loan forgiveness  Reimbursement for professional licensure and license renewal Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row. #LI-AM1

Job Description The Assistant Program Director (APD) will supervise a number of 24/7 Crisis Response Teams (including Mobile Crisis Response teams and a Crisis Stabilization Urgent Care Unit) that will provide community-based interventions to individuals experiencing a behavioral health crisis wherever they are; at home, work, in the community, or in a crisis center. This new program will be located on the south side of Chicago. The APD will help to establish the necessary collaborations and protocols necessary to make this program successful. The APD reports to the Program Director and is a part of the management structure. The APD is responsible for the overall and day-to-day operation, administration, and evaluation of the Crisis Response program as well as the general welfare of the members and staff. The APD oversees all aspects of the Program in absence of the Program Director. ESSENTIAL DUTIES & RESPONSIBILITIES Ensures the delivery of all program and casework services align with agency objectives and promulgate agency traditions, practices and organizational goals. Provides direct service to members and their families, functioning as the senior clinician or "player coach" of your team. This includes participation on the team in a manner consistent with team expectations and in a fashion which models the functioning expected of all team members. Ensures the team functions optimally, in conjunction with other parts of the program, while meeting the community support and rehabilitation needs of our members, as well as commercial insurance standards. This is to be accomplished in a fashion which is consistent with the agency's mission statement, goals and objectives, formal and informal policies and procedures, as well as with the expectations and regulations of the various funding sources and with the highest professional standards. This may include but is not limited to the standards and documentation requirements as established by: CARF, Medicare, Medicaid, DMH, CILA, DOL, Social Security (PASS), DRS and/or DCFS. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Monitors all required paperwork and maintains the quality and validity of individual case records according to CARF, Medicare, Medicaid standards and agency traditions. Assure that all assigned paperwork is completed accurately and in a timely fashion. Oversees income streams and programmatic expenditures for this program in accordance with the agency's accounting procedures and within the program's approved budget as assigned by the Program Director. Assures that all Thresholds procedures regarding the handling of member's funds are followed and that both the members and the Thresholds administration are assured that all safeguards, reports and accounting meets the highest standards. Meets regularly with key staff of other Thresholds programs for the purpose of administration, coordination and development of agency programs. This shall include providing the Program Director with accurate and timely information on topics and issues related to the operation of the program and well‐being of its members. As assigned, appropriately transmit such information to the staff of the program. Assists with special tasks as assigned, including but not limited to: writing proposals, publications, annual reports, representing the agency at meetings, conferences, conducting research, consulting with and training outside visitors and trainees, supervising students, orienting and training new staff. Oversees and manages the physical location(s) utilized as program space. Assumes responsibility for all aspects of staff and member safety relative to the operation of the program(s). Participates in and attends special activities related to the program as assigned. Participates in the implementation of Thresholds emergency plans related to extreme weather or other emergency condition. Performs and participates in crisis intervention when necessary. Assures that all Thresholds records are organized in a systematic and organized fashion. Follows all appropriate safeguards with regard to the confidential files maintained at the Program. Follows all policies and procedures pertaining to all records including but not limited to restricting access to all records per agency policy. Provides accurate and timely information to supervisor on all topics and issues related to the operation of the agency and the well‐being of its members. As appropriate, transmits such information to subordinates. Provides crisis interventions while in the community. Represents Thresholds when meeting with community partners and members of the community. Other duties as assigned. Be on call as needed for 24/7 programs, work a flexible schedule, including weekends or evenings, as needed. Be available to the staff and members of the program on an on‐call basis after regular business hours. Provides after‐hours coverage as needed. In the absence of the Program Director, provides leadership and modeling of evidence‐based practices and recovery that ensures program implementation according to the fidelity scales. EDUCATION Bachelor's degree in Social Work, Psychology, or a closely related field required Master's degree in Social Work, Counseling, or a closely related field preferred EXPERIENCE Three (3) years of leadership experience is preferred. Ability to synthesize and summarize information to make judgments regarding member care. Computer proficiency, including the ability to use email, navigate and enter notes into electronic medical records. SKILLS/CERTIFICATIONS Current and valid driver's license required. Daily access to a personal vehicle is preferred, or a willingness to take public transportation to work sites. Must obtain and maintain $100,000/$300,000/$100,000 liability insurance coverage. Subject to validation every 6 months. May be required to provide transportation for members of the program using a Thresholds provided vehicle or personal vehicle. Must be 23 years of age and must meet all insurance carrier's requirements. Subject to annual Department of Motor Vehicles license verification. WHAT SETS THRESHOLDS APART Competitive pay - Pay range: $76,000 - $86,000 annually Based on education, licensure, and experience. Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) Dental insurance, vision insurance, choice of 4 medical insurance plans 403(b) retirement plan with 3% employer match Robust employee assistance program (EAP) Public service loan forgiveness Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC) Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row. #LI-JP1

Are you ready to take the next step in your career? As a Team Leader, you will supervise a dynamic team of 3-6 Community Support Specialists (CSS) as they provide mental health services in the community. This includes sharing case management duties within the team and leading by example while working directly with clients, providing guidance, and growing the clinical skills of your CSS team. Team Leaders hold a unique position within Thresholds: they provide direct service while keeping an eye on the overarching goals of the program. You and your team will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors' appointments, to benefits offices, or to the grocery store. You will collaborate with clients to create plans for symptom management and teach coping skills that support clients in reclaiming their lives. Our culture is supportive, and the Team Leaders are key to setting the tone. During regular team meetings and supervision, you will engage and motivate your staff, provide direct feedback, coach staff to meet billing targets, drive collaboration on client care, and help staff work through challenges. [You will also manage and participate in a rotating on-call schedule to respond to clients' needs.] Share your knowledge of harm reduction, trauma-informed care, and evidence-based practices and receive ongoing opportunities for training, clinical supervision, and leadership development. To succeed in this role, you need: Passion for mental health advocacy Strong communication and teaching skills Adaptability to staff and client needs Superb time management and organizational skills A valid driver's license, current car insurance, and a car for daily use Willingness to provide transportation to clients Education and experience required for this role: Master's degree in Psychology, Social Work, or related field Licensed clinician (LSW, LPC, LCSW, LCPC, LCP) preferred Previous supervisory experience preferred What sets Thresholds apart:  Competitive Pay: Pay Range: $64,600 - 69,000 ( Annually ) Based upon education, experience, and licensure $1000 salary increase for LSW or LPC licensure $1000 salary increase for CRSS Generous PTO Dental insurance, vision insurance, 4 medical insurance plans 403(b) retirement plans with 3% employer match  Robust employee assistance program (EAP) Mileage reimbursement Cell phone reimbursement (up to $50/month) Public service loan forgiveness  Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)  Reimbursement for licensure and licensure renewal Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row.

At Thresholds, we believe in meeting people where they're at - in their environment and on their journey to recovery. Registered Nurses provide medical and psychiatric support where it makes the most impact - in a person's community. Working as a Registered Nurse for Thresholds provides an opportunity for work/life balance while meeting the needs of clients who experience mental illness and oftentimes lack access to adequate health care. Through care planning, assessment, and implementation, you will be an integral part of a client's growth and recovery. You will work closely with clinical teams including consulting psychiatrists and medical doctors. Part of your role with the clinical team will be providing health education and training on topics relevant to the clients' overall wellbeing. You will remove barriers to healthcare through home visits where you will develop treatment plans to meet needs, administer medication, schedule appointments, and coordinate care. You will also attend to medically related emergencies or crises providing intervention as appropriate. You will not only see clients' progress, but will log their medical care. The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including nurse supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience is enhanced by a standard business-hours schedule, with rare weekend and evening appointments. To succeed in this role, you need: Passion for mental health advocacy Desire to provide compassionate care Effective communication and relationship-building skills Good writing skills Strong time management and organization A valid driver's license, current car insurance, and daily access to your own car Willingness to provide transportation to clients Education and experience required for this role: Registered Nurse license Associate's, Bachelor's or Master's degree from an accredited school of Nursing. What sets Thresholds apart:  Competitive pay - Base Salary: $85,000 - $95,000 Based on education and experience Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) Dental insurance, vision insurance, choice of 4 medical insurance plans 403(b) retirement plan with 3% employer match  Robust employee assistance program (EAP) Mileage reimbursement  Cell phone reimbursement (up to $50/month) Public service loan forgiveness  Continuing Education Units (CEUs) for Nursing available at no cost Reimbursement for professional licensure and license renewal Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row. #LI-JP1

At Thresholds, we believe in meeting people where they're at - in their community, on their journey to recovery, and in their own language. Thresholds was the first in the nation to offer comprehensive and integrated mental health services to people who are deaf or hard of hearing. Community Support Specialists (CSS) within Thresholds' Deaf Program provide mental health and substance use treatment support where it makes the most impact. The Thresholds Deaf Program is the first and only program of its kind in Illinois, offering comprehensive community-based services for persons with serious mental illnesses who are deaf or hard of hearing. Staffed by employees fluent in the use of American Sign Language (ASL) who understand the unique cultural needs of the Deaf community, the Thresholds Deaf Program provides a full range of specialized services. Working as a Community Support Specialist is a unique learning opportunity. Through care planning, you will be an integral part of a client's growth and recovery. You will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors' appointments, to benefits offices, or to the grocery store. Each day will be a little bit different, requiring you to adapt to your client's schedule, needs, and treatment plan. The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization. To succeed in this role, you need: Fluency in American Sign Language (ASL) Passion for mental health advocacy and Deaf community Effective communication and relationship-building skills Good writing skills Strong time management and organization To be at least 21 years old A valid driver's license, current car insurance, and daily access to your own car Willingness to provide transportation to clients Shift: Monday-Friday 3:00pm - 11:30pm Many education and experience paths are eligible for this role: High school diploma or GED certificate Bachelor's or Master's degree in Psychology, Social Work, or related field preferred What sets Thresholds apart:  Competitive pay - Base Rate: $21.75- $25.87 per hour / $45,240.00 - $53,800.00 annually Commensurate with education and experience Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) Dental insurance, vision insurance, choice of 4 medical insurance plans 403(b) retirement plan with 3% employer match  Robust employee assistance program (EAP) Mileage reimbursement  Cell phone reimbursement (up to $50/month) Public service loan forgiveness  Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)  Reimbursement for professional licensure and license renewal Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row. Video Transcription: Do you have an interest in helping people who are experiencing mental illness? Thresholds' Deaf Program is the first and only program in Illinois to provide comprehensive mental health support to people who are deaf and hard of hearing. Join us!

Want to be part of an innovative team, while gaining specialized therapeutic skills to make a life-long impact on the mental health of youth and their families? Thresholds' Emerging Adults Program is seeking a licensed clinician to fill a Therapist role with our Emerge CST team. This program uses an evidence-informed coordinated care approach to treat young adults struggling with serious mental illness. These services are aimed at changing the trajectory of mental health needs for young people and is part of a national innovative movement in services. The multidisciplinary team provides specialized assessment, individual therapy, psychoeducation, medication management, vocational/educational support, community outreach, and case management services. The new therapist will receive training in our models. The Therapist will be responsible for completing assessments and generating treatment plans, providing individual therapy, case management and community support services. In addition, they will assist with facilitating workshops, activities, and programs that will contribute to Young Adults' overall development. The Therapist works within a team-oriented, strengths-based approach, ensuring collaboration within the team and with other providers to facilitate integration of services. To succeed in this role you will need: * Passion for mental health advocacy and the young adult population * Strong communication & relationship-building skills * Good writing skills * Excellent time management & organization * Valid driver's license, current insurance, and daily access to a personal vehicle * Willingness to provide transportation to clients Education & experience: * Master's degree in Psychology, Counseling, Social Work, or related field * Clinical licensure preferred (LCSW, LCPC, LMFT, LSW, LPC) * Prior experience providing mental health services to young adults strongly preferred What sets Thresholds apart: * Competitive pay - Base salary: $57,500 - 63,500 annually * Subject to increase based on education and experience * Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) * Dental insurance, vision insurance, choice of 4 medical insurance plans * 403(b) retirement plan with 3% employer match * Robust employee assistance program (EAP) * Mileage reimbursement * Public service loan forgiveness * Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC, CADC) * Reimbursement for professional licensure and license renewal Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row. #LI-JK1

Do you enjoy getting to know someone and coaching them towards achieving their goals related to work, relationships, and independent living? You could make a difference in someone's life every day as a Community Support Specialist, Residential. Community Support Specialist Residential, work one-on-one and in groups with clients experiencing mental health challenges. Within the residential setting you will assist the clients as they learn and practice the skills for independent living. During an average day, you may help residents prepare meals, practice housekeeping skills, and work on interpersonal and coping skills. Not only do you help clients develop key independent living skills, you will see their progress and document their experiences, success with medication management, and recovery process. The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization. To succeed in this role, you need: * Passion for mental health advocacy * Effective communication and relationship-building skills * Compassion and respect while working in someone's home * Good writing skills and attention to detail * On-Call for multiple sites To be eligible for this role you need: * To be at least 21 years old * High school diploma or GED certificate * Preferred: * High school diploma or GED certificate and 5 years of supervised clinical experience * Bachelor's degree in Psychology, Social Work, or related field * Bachelor's degree in an unrelated field and 2 years of supervised clinical experience What sets Thresholds apart: * Competitive pay - Base rate: $21.75 - 24.42 hourly / $45,240 - $53,800 annually * Commensurate with education and experience * Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) * 4 medical insurance plans, dental insurance, & vision insurance * 403(b) retirement plan with 3% employer match * Robust employee assistance program (EAP) * Mileage reimbursement * Cell phone reimbursement (up to $50/month) * Public service loan forgiveness * Supervision for clinical licensure at no cost (CRSS, LSW, LCSW, LPC, LCPC) * Reimbursement for professional licensure and license renewal Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to work for, several years in a row. #LI-JP1

We are excited to roll out the 2026 internship program at Thresholds! Our internship offers great opportunity to learn evidence-based practices with rigorous training, and under excellent clinical supervision. You are our future leaders, and here you will have an opportunity to gain experience while fulfilling educational requirements. It's also a great opportunity for you to contribute, partner and start a career with a leading social service agency. If you are deeply committed to social justice, think about applying for an internship with us! Thresholds is a community mental health agency, with a focus on Home, Health and Hope. We work in the community alongside our clients, building relationships while teaching life skills. Thresholds, a national leader in mental health services, is a recipient of the Chicago Tribune “Top 100 Workplaces" for 12 consecutive years and a 9-time winner of Chicago's “101 Best and Brightest Companies to Work For". Through our more than 75 Chicagoland locations and 30 innovative programs, Thresholds provides healthcare, housing, and hope for over 15,000 adults and youth. The Intern, Community Mental Health collaborates with Program Directors, Team Leaders, and Community Support Specialists to provide direct service to members. This includes but is not limited to group counseling/therapy, individual counseling/therapy, case management, teaching, assessment, assertive community treatment, job support, treatment planning, crisis intervention, and psycho-social rehabilitation services. (This internship is designed to be completed for credit as part of a degree program. This is not a paid internship.) ESSENTIAL DUTIES & RESPONSIBILITIES Attend New Staff Orientation prior to starting the internship. Provides direct service to members, as indicated by the service plan, while supervised by an appropriate, designated staff person. Consistent with the intern's level of experience and training, this potentially includes but is not limited to individual counseling/therapy, case management, teaching, assessment, assertive community treatment, job support, managing medications, treatment planning, crisis intervention, and group counseling/therapy. This may be done in the community or on site at a Thresholds location, but the majority of services will be provided in the community unless otherwise specified by a supervisor. Completion of all assigned paperwork in a timely fashion, such as individual and group documentation, attendance reports, service plans and evaluations as assigned by the supervisor. Provide accurate and timely information to the supervisor on all topics and issues important to the rehabilitation and well-being of Thresholds members. Attend staff and team meetings as assigned by a supervisor. Maintain a professional demeanor with members, colleagues, and collateral contacts consistent with agency ethics and code of conduct guidelines. EDUCATION Enrolled in Bachelor's or Master's degree program with a major in Social Work, Counseling, Psychology, Rehabilitation Counseling, Vocational Counseling, Family Therapy, or other related human service programs. 1 st or 2 nd year Master's students preferred. EXPERIENCE Social service experience and/or experience working with individuals with mental illness preferred. Ability to synthesize and summarize information and make judgments regarding member care. Must communicate effectively both verbally and in writing in order to provide information to members and healthcare personnel. Demonstrated ability to function independently. Computer skills required; knowledge of database functions and maintenance necessary. SKILLS/CERTIFICATIONS Current and valid driver's license required. “All offers are contingent on a completed background check, as well as eligibility to be rehired if previously employed at Thresholds.”​

The Security Manager oversees physical security operations across 90 Community Mental Health locations throughout metropolitan Chicago. This role is responsible for safeguarding staff, clients, and property by implementing and monitoring security protocols, coordinating with external vendors, and ensuring incident response aligns with all applicable laws and regulations. Reporting to the Vice President of Facilities and Fleet Operations, the Security Manager collaborates closely with IT, Legal, and Real Estate teams to maintain a secure and compliant environment. To Succeed in this role, you'll need to: Establish and maintain security baseline standards for all community mental health facilities. Monitor and maintain access control systems, including cameras, alarms, and key management. Conduct site inspections to ensure compliance with standards and regulations. Coordinate with security vendors and contracted personnel. Respond to and document security incidents; lead investigations and resolutions. Ensure compliance with OSHA, HIPAA, and state/local safety regulations. Develop and manage security-related procurement processes. Provide staff training on security measures and technology systems. Prepare annual assessments and progress reports on security initiatives. Responsibilities: Prepare annual assessments and regular progress reports on multi-year initiatives for internal stakeholders and external funders, if applicable. Develop scope of work, solicit bid estimates, and manage Thresholds' procurement process for security projects. Liaison with Workforce Development to create staff training related to the agency's security measures and policies. Train and provide resources to onsite staff regarding the operation of the agency's camera system. Work in conjunction with IT, Legal, and the authorities to provide video surveillance recordings or access information in adherence to Thresholds and HIPPA policies. Experience & Requirements: Years of facilities management, architecture, project management, and/or related experience. Network experience using relevant technology and equipment (e.g. CCTV, network infrastructure). Current and valid driver's license. Physical Security Professional (PSP), Certified Protection Professional (CPP) or similar is preferred. What Sets Thresholds Apart: Competitive pay - $75,000.00 - $90,000.00 annually Generous PTO (9 federal holidays, 8 days of sick leave, 3 personal days, & 15 vacation days) Dental insurance, vision insurance, choice of 3 medical insurance plans 403(b) retirement plan with 3% employer match  Robust employee assistance program (EAP) Mileage reimbursement  Cell phone reimbursement (up to $50/month) Public service loan forgiveness  Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row. #LI-JP1

At Thresholds, we believe in meeting people where they're at - in their environment and on their journey to recovery. Community Support Specialists (CSS) provide mental health and substance use treatment support where it makes the most impact - in a person's community. Working as a Community Support Specialist is a unique learning opportunity. Through care planning, you will be an integral part of a client's growth and recovery. You will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors' appointments, to benefits offices, or to the grocery store. Each day will be a little bit different, requiring you to adapt to your client's schedule, needs, and treatment plan. The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization. To succeed in this role, you need: Passion for mental health advocacy Effective communication and relationship-building skills Good writing skills Strong time management and organization To be at least 21 years old A valid driver's license, current car insurance, and daily access to your own car Willingness to provide transportation to clients Many education and experience paths are eligible for this role: High school diploma or GED certificate and 5 years of supervised clinical experience Bachelor's degree in Psychology, Social Work, or related field Bachelor's degree in an unrelated field and 2 years of supervised clinical experience Master's degree in Psychology, Social Work, or related field What sets Thresholds apart:  Competitive Pay - Base Rate: $22.50 - $28.37/hour / $46,800 - $59,000 annually Commensurate with education, experience, and licensure Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) 4 medical insurance plans, dental insurance, & vision insurance 403(b) retirement plan with 3% employer match  Robust employee assistance program (EAP) Mileage reimbursement  Cell phone reimbursement (up to $50/month) Public service loan forgiveness  Supervision for clinical licensure at no cost (CRSS, LSW, LCSW, LPC, LCPC)  Reimbursement for professional licensure and license renewal Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to work for, several years in a row. #LI-AM1

Contribute your therapy skills to make a positive change in your community! The Center for Mental Wellbeing South, Thresholds' Certified Community Behavioral Health Clinic (CCBHC) is a one-stop shop for mental health and substance use services based in the South Side of Chicago for families and individuals of all ages. The Center is committed to providing care regardless of ability to pay, and cares for those who are underserved, low income, are insured, uninsured, or on Medicaid. We offer a sliding scale program that provides discounted services to individuals based on family size and income. As the Therapist, you will provide individual, family, and group therapy in the clinic setting to children, adolescents, and families with a profound need. Every week, you will work with up to 30 clients for outpatient therapy. Meet face-to-face with the client or guardian to assess needs, identify goals, and develop individual treatment plans. Often this will look like individual therapy sessions but you will also provide family and group therapy and facilitate therapeutic workshops. You will also do case consultation and crisis intervention. The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and therapeutic modalities including CBT, DBT, ACT, WRAP, motivational interviewing, and Internal Family Systems. To succeed in this role, you need: * Passion for mental health advocacy * Excellent communication and relationship-building skills * Good writing skills * Strong time management and organization * Flexibility to work with different populations and needs (various ages, families, couples, individuals) * Competence with incorporating various modalities into practice * Willingness to work 1-2 evenings each week Education & Experience: * Master's degree in Counseling, Social Work, or related field * Clinical licensure preferred (LCSW, LCPC, LMFT) * Experience working with children, adolescents, adults, and families * Bilingual in Spanish and English preferred What sets Thresholds apart: * Competitive pay - Base salary: $57,500 - 63,500 annually * Based on licensure and experience * Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) * Dental insurance, vision insurance, choice of 4 medical insurance plans * 403(b) retirement plan with 3% employer match * Robust employee assistance program (EAP) * Mileage reimbursement * Cell phone reimbursement (up to $50/month) * Public service loan forgiveness * Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC) * Reimbursement for professional licensure and license renewal Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row.

Job Description Want to be part of an innovative team, while gaining specialized therapeutic skills to make a life-long impact on the mental health of youth and their families? Thresholds' Emerging Adults Program is seeking a licensed clinician to fill a Therapist role with our Emerge CST team. This program uses an evidence-informed coordinated care approach to treat young adults struggling with serious mental illness. These services are aimed at changing the trajectory of mental health needs for young people and is part of a national innovative movement in services. The multidisciplinary team provides specialized assessment, individual therapy, psychoeducation, medication management, vocational/educational support, community outreach, and case management services. The new therapist will receive training in our models. The Therapist will be responsible for completing assessments and generating treatment plans, providing individual therapy, case management and community support services. In addition, they will assist with facilitating workshops, activities, and programs that will contribute to Young Adults' overall development. The Therapist works within a team-oriented, strengths-based approach, ensuring collaboration within the team and with other providers to facilitate integration of services. To succeed in this role you will need: Passion for mental health advocacy and the young adult population Strong communication & relationship-building skills Good writing skills Excellent time management & organization Valid driver's license, current insurance, and daily access to a personal vehicle Willingness to provide transportation to clients Education & experience: Master's degree in Psychology, Counseling, Social Work, or related field Clinical licensure preferred (LCSW, LCPC, LMFT, LSW, LPC) Prior experience providing mental health services to young adults strongly preferred What sets Thresholds apart: Competitive pay - Base salary: $57,500 - 63,500 annually Subject to increase based on education and experience Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) Dental insurance, vision insurance, choice of 4 medical insurance plans 403(b) retirement plan with 3% employer match Robust employee assistance program (EAP) Mileage reimbursement Public service loan forgiveness Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC, CADC) Reimbursement for professional licensure and license renewal Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row. #LI-JK1

Do you enjoy getting to know someone and coaching them towards achieving their goals related to work, relationships, and independent living? You could make a difference in someone's life every day as a Community Support Specialist, Residential. Community Support Specialist Residential, work one-on-one and in groups with clients experiencing mental health challenges. Within the residential setting you will assist the clients as they learn and practice the skills for independent living. During an average day, you may help residents prepare meals, practice housekeeping skills, and work on interpersonal and coping skills. Not only do you help clients develop key independent living skills, you will see their progress and document their experiences, success with medication management, and recovery process. The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization. To succeed in this role, you need: Passion for mental health advocacy Effective communication and relationship-building skills Compassion and respect while working in someone's home Good writing skills and attention to detail On-Call for multiple sites To be eligible for this role you need: To be at least 21 years old High school diploma or GED certificate Preferred: High school diploma or GED certificate and 5 years of supervised clinical experience Bachelor's degree in Psychology, Social Work, or related field Bachelor's degree in an unrelated field and 2 years of supervised clinical experience What sets Thresholds apart:  Competitive pay - Base rate: $21.75 - 24.42 hourly / $45,240 - $53,800 annually Commensurate with education and experience Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) 4 medical insurance plans, dental insurance, & vision insurance 403(b) retirement plan with 3% employer match  Robust employee assistance program (EAP) Mileage reimbursement  Cell phone reimbursement (up to $50/month) Public service loan forgiveness  Supervision for clinical licensure at no cost (CRSS, LSW, LCSW, LPC, LCPC)  Reimbursement for professional licensure and license renewal Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to work for, several years in a row. #LI-JP1

Job Description At Thresholds, we believe in meeting people where they're at - in their environment and on their journey to recovery. Community Support Specialists (CSS) provide mental health and substance use treatment support where it makes the most impact - in a person's community. Working as a Community Support Specialist is a unique learning opportunity. Through care planning, you will be an integral part of a client's growth and recovery. You will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors' appointments, to benefits offices, or to the grocery store. Each day will be a little bit different, requiring you to adapt to your client's schedule, needs, and treatment plan. The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization. To succeed in this role, you need: Passion for mental health advocacy Effective communication and relationship-building skills Good writing skills Strong time management and organization To be at least 21 years old A valid driver's license, current car insurance, and daily access to your own car Willingness to provide transportation to clients Many education and experience paths are eligible for this role: High school diploma or GED certificate and 5 years of supervised clinical experience Bachelor's degree in Psychology, Social Work, or related field Bachelor's degree in an unrelated field and 2 years of supervised clinical experience Master's degree in Psychology, Social Work, or related field What sets Thresholds apart: Competitive Pay - Base Rate: $22.50 - $28.37/hour / $46,800 - $59,000 annually Commensurate with education, experience, and licensure Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) 4 medical insurance plans, dental insurance, & vision insurance 403(b) retirement plan with 3% employer match Robust employee assistance program (EAP) Mileage reimbursement Cell phone reimbursement (up to $50/month) Public service loan forgiveness Supervision for clinical licensure at no cost (CRSS, LSW, LCSW, LPC, LCPC) Reimbursement for professional licensure and license renewal Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to work for, several years in a row. #LI-AM1

The Community Support Specialist - Residential (Adult Program) is responsible to facilitate mental health rehabilitation interventions and supports necessary to assist individuals with mental illnesses to achieve rehabilitative, resilience and recovery goals within a Thresholds operated residential program. ESSENTIAL DUTIES & RESPONSIBILITIES Provides direct service to members through individual and group counseling, case management, job support, crisis intervention, and psycho‐social rehabilitation services. Under direct supervision, gathers member information and assesses the need for service, makes recommendations for treatment, identifies and investigates existing natural resources and supports. Identifies risk factors related to the relapse and development of relapse prevention plans and strategies. May develop review and assist with members' Individual Treatment Plans (ITP). This requires face to face meetings with member or guardian to identify goals, objectives, specific mental health services needed, and identification of staff responsible for delivering the services. Teaches members independent living skills, such as housekeeping, shopping, meal preparation and personal hygiene as well as the development of functional, interpersonal, support system and coping skills. Provides support to members with collateral sources, including other agencies, Social Security Administration, medical providers, Chicago Housing Authority, etc. Advocates and assists with problem solving/resolution that will help the member access and utilize support from the community or support system. Performs comprehensive member assessments, with the team and team leader, in order to identify the member's mental health service needs and to make recommendations for treatment. Supports and promotes member self‐advocacy and participation in decision making, treatment and treatment planning. Ensures that the Thresholds Service Plan addresses the member's needs and includes objectives and techniques for accomplishing each goal. Works cooperatively with inpatient hospital staff, keeping logs and other records of all contacts as required by agency practice. Performs and participates in crisis intervention when necessary. Monitors Self Administration of Medication. This includes all procedures associated with the documentation of medication monitoring of self‐administration in keeping with Thresholds standards, as well as procedures to follow in the event that there is any disruption to the medication schedule. May be required to communicate significant information regarding members to other staff or leadership. Provides accurate and timely information to your supervisor on all topics and issues related to the operation of the agency and the well‐being of members. Assures that all Thresholds procedures regarding the handling of member's funds are followed and that both the members and the Thresholds administration are assured that all safeguards, reports and accounting meets the highest standards. Keeps the residence neat and clean at all times. Advises Supervisor, Team Leader or designee of any maintenance problems or issues. Responsible for the creation of a safe, clean, interesting and inviting atmosphere for members. Attends all required meetings and completes monthly clinical supervision trainings in timely fashion. Meets required billing targets and completes all documentation within assigned time frames. Uses personal vehicle for work. Obtains and maintains agency-required liability insurance coverage of $100,000/$300,000/$100,000 subject to validation every 6 months. May be required to maintain the health and safety log and conduct safety checks when a member has not been seen in a 24 hour period. May be required to purchases the weekly groceries for the house and assists in meal preparation. Provides sign-off on documentation. MARGINAL DUTIES & RESPONSIBILITIES Participates in the implementation of Thresholds' emergency plans related to extreme weather or other emergency condition. May be required to work flexible schedules and be available to work on weekends or evenings as required. May be required to be on call. May be required to oversee and maintain the safety of the members, staff and visitors. This requires the upkeep of fire and safety equipment and document accordingly. Conduct all safety drills in conformance with current CARF and Agency standards and complete documentation as instructed. May be required to provide transportation for members of the program using a Thresholds provided vehicle or your own car. EDUCATION: Must meet Office of Mental Health Rule 132 credential requirements for a Rehabilitative Services Associate which requires a minimum age of 21. Hold a Master's degree in social work, counseling, psychology, or a closely related field, and be able to, demonstrate skills in the field of services to adults. REQUIREMENTS: High School diploma or GED At least 21 years of age Preferred: Bachelor's degree in social work, counseling, psychology, or a closely related field Any Bachelor's degree with 2+ years of experience in the field 5+ years of experience in the field can be substituted for a degree Trained in Basic First Aid and CPR EXPERIENCE: Experience working with persons diagnosed with mental illness preferred. SKILLS/CERTIFICATIONS Current and valid driver's license. Ability to work as an effective team players. Ability to document services provided in an Electronic Health Record in a timely manner. Strong interpersonal skills. May be required to provide transportation for members of the program using a Thresholds provided vehicle or personal vehicle. Must be 23 years of age and must meet all insurance carrier's requirements. Subject to annual Department of Motor Vehicles license verification. Competitive Pay - Base Rate: $21.75 - $25.87 hourly / $45,240 - $53,800 annually Subject to increase based on education and experience Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to work for, several years in a row.

Job Description Contribute your therapy skills to make a positive change in your community! The Center for Mental Wellbeing South, Thresholds' Certified Community Behavioral Health Clinic (CCBHC) is a one-stop shop for mental health and substance use services based in the South Side of Chicago for families and individuals of all ages. The Center is committed to providing care regardless of ability to pay, and cares for those who are underserved, low income, are insured, uninsured, or on Medicaid. We offer a sliding scale program that provides discounted services to individuals based on family size and income. As the Therapist, you will provide individual, family, and group therapy in the clinic setting to children, adolescents, and families with a profound need. Every week, you will work with up to 30 clients for outpatient therapy. Meet face-to-face with the client or guardian to assess needs, identify goals, and develop individual treatment plans. Often this will look like individual therapy sessions but you will also provide family and group therapy and facilitate therapeutic workshops. You will also do case consultation and crisis intervention. The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and therapeutic modalities including CBT, DBT, ACT, WRAP, motivational interviewing, and Internal Family Systems. To succeed in this role, you need: Passion for mental health advocacy Excellent communication and relationship-building skills Good writing skills Strong time management and organization Flexibility to work with different populations and needs (various ages, families, couples, individuals) Competence with incorporating various modalities into practice Willingness to work 1-2 evenings each week Education & Experience: Master's degree in Counseling, Social Work, or related field Clinical licensure preferred (LCSW, LCPC, LMFT) Experience working with children, adolescents, adults, and families Bilingual in Spanish and English preferred What sets Thresholds apart: Competitive pay - Base salary: $57,500 - 63,500 annually Based on licensure and experience Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) Dental insurance, vision insurance, choice of 4 medical insurance plans 403(b) retirement plan with 3% employer match Robust employee assistance program (EAP) Mileage reimbursement Cell phone reimbursement (up to $50/month) Public service loan forgiveness Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC) Reimbursement for professional licensure and license renewal Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row.

The Chief Operating Officer (COO) is a member of the Senior Leadership Team, reporting to the President & Chief Executive Officer. This position is responsible for providing strategic leadership and direct oversight of Facilities, Information Technology, Quality, Payer Relationships, Business Development, Contracting, Workforce Development, Governmental Grants, Housing, and Real Estate Asset Management. The COO will work with the senior leadership team and Board of Directors to establish long-range goals, strategies, plans, and policies; and will drive and lead an environment of operational excellence and performance improvement to ensure the organization's systems and procedures are functioning optimally. ESSENTIAL DUTIES & RESPONSIBILITIES Oversees the operations of select administrative departments and program review. Formulates long-range objectives, plans, and programs for departments to ensure consistency across the organization. Provides the leadership, management and vision necessary to ensure the organization has the proper operational controls, administrative procedures and systems in place to effectively grow and ensure financial strength and operational efficiency. Works closely with Clinical Operations, Finance and other departments to establish new strategic partnerships that drive service innovation and organizational growth. Leads data review and reporting to provide insightful analysis that allow for business development. Identifies key performance indicators and delivers process improvements. Maintains proactive communication with executive management with regard to financial management and industry issues that require contingency planning. Provides program leadership and input for all strategic plan implementation processes with staff. Evaluates the organization's administrative support structure and plans for continual improvement of the efficiency and effectiveness of the group. Coaches department level leadership as they implement the strategic plan and ensure efficient operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Performs other related duties as assigned. EDUCATION Bachelor's degree from an accredited college or university required. Master's Degree in Business Administration or Nonprofit Administration (MBA or MNA) preferred. EXPERIENCE A minimum ten (10) years of progressive experience with broad management, fiscal and operational responsibility, including significant not-for-profit experience. Demonstrated experience with program development and program evaluation, including creation of new programs, setting measurable goals and objectives, data collection and analysis, monitoring and evaluation, and adjustment of goals in response to benchmarks. Previous leadership and oversight of strategic planning process, quality improvement programs and process improvement/lean thinking. Previous management and leadership experience of a broad spectrum of professional administrative staff in the areas of IT, Facilities and Real Estate Asset Management preferred. COMPETENCIES Cultural Awareness and Respect, Advocacy, Transformational and Strategic Leadership, Change Management, Mission-Driven, Teamwork/Collaboration, Adaptability, Mentorship, Quality Improvement, Problem Solving, Personal & Professional Integrity, Written and Verbal Communication Skills, Presentation Skills WHAT SETS THRESHOLDS APART Competitive pay - Salary Range: $200,000.00 - $240,000.00 annually Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) Dental insurance, vision insurance, choice of 4 medical insurance plans 403(b) retirement plan with 3% employer match  Robust employee assistance program (EAP) Public service loan forgiveness  Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)  #LI-JP1

Do you want to change lives by helping people access critical disability benefits? Join Thresholds as a SOAR Specialist with the Comprehensive Class Member Transition Program (CCMTP). In this role, you will be part of a team that works with Williams class members in their transition from specialized mental health rehabilitation facilities to living independently in the community. Use your expert knowledge to construct each client's case for appropriate SSI or SSDI benefits. As part of building the medical summary report, you will gather supporting information and complete the applications using the SOAR method (SSI/SSDI Outreach, Access, and Recovery). You will also support your clients in getting access to other resources, including housing, community services, health care, substance use treatment, and mental health care. This includes coordinating case management and attending appointments with your client to provide support and advocacy as needed. Ultimately, you will support the client as they transition to living independently and receiving ongoing services from a Thresholds Community Support Team. If they have not yet received SSI/SSDI at the point of transition, you will continue to work with them until they receive their benefits. The culture at Thresholds is collaborative and supportive, taking a team-oriented, interdisciplinary approach to providing the best client care. Opportunities for training and professional development, including clinical supervision and SOAR training, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization. TO SUCCEED IN THIS ROLE, YOU NEED: * Passion for mental health advocacy * Excellent attention to detail and organization * Strong writing and communication skills * To be at least 21 years old * A valid driver's license, current car insurance, and daily access to a car * Willingness to provide transportation to clients * To acquire SOAR certification (free online training) MANY EDUCATION AND EXPERIENCE PATHS ARE ELIGIBLE FOR THIS ROLE: * High school diploma or GED certificate and 5 years of supervised clinical experience * Active CRSS credential * Bachelor's degree in Psychology, Social Work, or related field * Bachelor's degree in an unrelated field and 2 years of supervised clinical experience * Master's degree in Psychology, Social Work, or related field WHAT SETS THRESHOLDS APART: * Competitive pay - Base Rate: $24.00 - $27.16 hourly / $49,920 - $56,500 annually * Commensurate with education, experience, or licensure * Generous PTO (9 federal holidays, 8 days of sick leave, 3 personal days, & 15 vacation days) * Dental insurance, vision insurance, choice of 3 medical insurance plans * 403(b) retirement plan with 3% employer match * Robust employee assistance program (EAP) * Mileage reimbursement * Cell phone reimbursement (up to $50/month) * Public service loan forgiveness * Reimbursement for professional licensure and license renewal Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row. #LI-AM1