Support Specialist jobs at Thresholds

*** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. Onsite work will be located at the agency's Centre County Regional Office: 595 E. Rolling Ridge Dr. Bellefonte Pa. 16823 The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: ·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff. ·Configure and install personal computers, laptops, and tablets. ·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware. ·Monitors and respond to user created ticket via the agency helpdesk system. ·Provide basic hardware and software training to users related to desktop use and accessing network resources. ·Work towards departmental and project deadlines. ·Document and present recommendations for issue/risk remediation to team leads and managers. ·Other duties as assigned. Requirements: Microsoft Windows 11 - 2+ years Microsoft Windows Server 2019 / 2022 - 1+ year Microsoft Active Directory - 1+ year Microsoft Office 365 - 1+ year Microsoft Endpoint Configuration Manager - 1+ year (desired) By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

This full-time role serves as a Tier 2 Technical Support Specialist while leading knowledge and training initiatives for the Seminaries & Institutes of Religion (S&I) Online Help Center. The position combines technical troubleshooting expertise with a focus on knowledge sharing, end-user education, and documentation. In addition to resolving complex technical issues escalated from Tier 1, the Knowledge & Training Lead manages and grows Seminary and Institute's online Help Center, ensures department-specific training resources are captured and accessible, and maintains the Tier 1 knowledge repository (ServiceNow). This role empowers end users, reduces reliance on escalations, and supports S&I's global mission through technology. This position offers a hybrid work schedule, with the expectation to work in the office one day per week. 2-4+ years of experience in technical support, IT support, and/or knowledge/training-focused roles. Bachelor's degree in Information Systems, Computer Science, Business Technology, Communication, Education, or related field (preferred). Strong technical troubleshooting skills across desktop, web, and cloud-based systems. Familiarity with system administration tasks, including software updates and account configuration. Experience managing knowledge bases or training content (e.g., Zendesk, ServiceNow, Confluence, SharePoint). Skilled in technical writing, documentation, and content creation for diverse audiences. Excellent written and verbal communication skills; able to explain technical concepts in clear, accessible language. Comfortable delivering live or recorded training sessions, presentations, or workshops. Proficiency with Microsoft Office, Teams, and Outlook. Self-motivated, organized, and effective in both collaborative and independent work. Ability to follow structured processes while innovating improvements for efficiency and user empowerment. Provide Tier 2-level support for escalated tickets via ticketing systems, virtual meetings, email, and phone. Troubleshoot and resolve complex technical issues related to applications, accounts, and systems using logs, error messages, and replication. Serve as a liaison between users, engineering teams, and Product Managers to ensure timely resolution, clear communication, and updated product resources. Manage and prioritize support tickets in alignment with service level agreements (SLAs). Document and escalate incidents clearly for knowledge sharing and technical resolution. Manage, maintain, and expand the S&I Help Center by creating, editing, and refining support articles, FAQs, and training resources. Collaborate with S&I departments to incorporate department-specific materials into the S&I Help Center. Maintain and improve the Tier 1 knowledge repository (ServiceNow) to ensure frontline support has accurate, updated resources. Develop and deliver training sessions, walkthroughs, and resource guides for end users, support staff, and other stakeholders. Support users through remote software updates, feature rollouts, and process changes. Participate in team syncs and foster knowledge-sharing initiatives across support tiers. Report and validate software bugs, assist in testing, and provide user-focused feedback to engineering teams. Perform additional duties and project-based assignments as directed by support leadership. Work with professionalism and divine guidance to support the Church's mission through technology.

The Technology Support Specialist will be assigned projects on an ad-hoc basis in support of the museum's technology infrastructure, including IT systems, audio-visual (AV) equipment, and exhibit technology. The ideal candidate is a proactive problem-solver who enjoys a dynamic work environment and thrives on helping others use technology effectively. SPECIFIC JOB RESPONSIBILITIES · Provide technical support to museum staff, including troubleshooting hardware, software, and network issues (on-site and remotely). · Set up, operate, and maintain AV equipment for programs, meetings, and public events (e.g., microphones, projectors, video conferencing). · Support technology needs of exhibits, including digital displays, touchscreens, kiosks, and interactive media. · Assist with the installation and configuration of new hardware, software, and peripheral devices. · Troubleshoot and support office IT needs, including laptops, workstations, and printers, etc. · Monitor IT inventory and perform basic maintenance or repairs. · Maintain accurate records of support requests, system configurations, and equipment inventory. · Ensure compliance with data privacy and cybersecurity policies. · Provide training or basic instruction to staff on technology use as needed. · Security Management: Implement and enforce security best practices, including firewall configuration, access control, and vulnerability management. · System Maintenance: Ensure the availability and optimal performance of systems, including regular updates, patches, and backups. · Troubleshooting: Lead troubleshooting efforts for complex IT issues, coordinate with relevant teams, and ensure timely resolution. · Documentation: Maintain accurate documentation of IT systems, configurations, and procedures to support team members and audits. · Other duties as assigned. QUALIFICATIONS · Bachelor's degree in Computer Science, Information Technology, or a related field (or similar experience). · Proven knowledge in IT system administration, with some managerial/supervisory experience. · Strong knowledge of IT infrastructure, hardware, and software systems. · Strong interpersonal skills and the ability to work effectively in a team environment. · Proficiency in IT security protocols and best practices. · Exceptional problem-solving, troubleshooting, and communication skills. · IT certifications (e.g., Microsoft 365 Certification, CompTIA Security+, Cisco CCNA, Microsoft Certified Azure Administrator) preferred. · Familiarity with cloud computing platforms (e.g., AWS, Azure), learning management systems, and/or other content management systems/database management and experience with audio visual software/applications including Dante, MadMapper, BrightSign, Mux Lab, ShowTouch, and Mevo Cameras is a plus. · Strong consideration would be given to applicants who demonstrate comfort with contributing to the development and/or facilitation of educational programs that utilize technology. · Bi-lingual candidates are strongly encouraged to apply.

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes', to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARYWorld Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. This position is reliant upon funding and may be subject to modification or termination based on resource availability. POSITION SUMMARY:World Relief in Chicagoland serves adult students at every stage of their language learning journey, including career specific language classes, job readiness for newly arrived refugees and asylees, leveled general English class, and literacy and schooling support. The role of the Intake & Assessment Specialist is to manage community and client interest (including recruitment), oversee and conduct English level pre-and post-tests, and complete intakes for prospective and returning students wishing to enroll in English language classes with World Relief. Other duties involved in the role include case noting, data entry, quality control, and working with the Student Support Services team to provide new student orientations, as needed. Tuesday and Thursday evening hours are required for this role to conduct remote (from home) progress testing of students during online night classes. Otherwise, flexible scheduling. ROLE & RESPONSIBILITIES: Intake & Assessment (70 % of time) Assist Student Support Services team in registering prospective students for English language classes, both online and in-person, through testing and intake completion Provide remote and in-person placement tests to new students (primary focus on enrolling new arrivals with assistance to Student Support Team enrolling community immigrants) Ability to provide new student assessments and intake completion support on Tuesdays in Aurora, Wednesdays in Carol Stream or Lombard, and Thursdays in Albany Park. Use placement tests and intake information to place students in appropriately leveled English language classes Manage database imports to ensure all students are enrolled and intake processes are complete for Adult Education process and larger World Relief processes. Help coordinate and facilitate post-testing process for students, including night progress tests As needed, receive training in intake and assessment, including NRS reporting standards Recruitment (20% of time) Advertise English classes to the community through various recruitment initiatives Distribute flyers and other informational materials at advertising locations and community events Attend community events to promote Adult Education programs Develop new, creative, and effective recruitment initiatives in collaboration with various departments at World Relief Regularly update community partners and encourage organizations to refer potential students to register for World Relief English classes Attend office specific Tracking Team meetings to keep the broader organization up to date on course offerings and upcoming course development Retention (10%) Contact prospective students who have been assigned but have yet to enroll to promote engagement Contact students who have enrolled but dropped, or requested transitions, to find suitable class placement for their schedules to retain/re-enroll students Track intake log data and participate in Student Support Services meetings to track pain points and potential at-risk students JOB REQUIREMENTS: Mature and personal Christian faith Committed to the mission, vision, and values of World Relief Desire to serve and empower the Church to impact vulnerable communities Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document Bilingual Associate degree or equivalent required, further education highly preferred Access to own transportation to commute to/between work sites in DuPage, Aurora, Chicago PREFERRED QUALIFICATIONS: Multilingual Previous involvement with educational programs strongly preferred Experience in advertising/marketing or recruiting is desirable but not required Experience in living and/or working in cross-cultural environment preferred Experience in working with database programs is desirable. Ability to communicate effectively in English, both orally and in writing Strong attention to detail Able to handle multiple tasks and keep deadlines Strong organizing and coordinating skills Ability to work independently Intermediate to advanced Microsoft Excel proficiency Flexible and adaptable Able to work some evening and Saturday hours World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. ***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Job DescriptionAre you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes', to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARYWorld Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. This position is reliant upon funding and may be subject to modification or termination based on resource availability. POSITION SUMMARY:World Relief in Chicagoland serves adult students at every stage of their language learning journey, including career specific language classes, job readiness for newly arrived refugees and asylees, leveled general English class, and literacy and schooling support. The role of the Intake & Assessment Specialist is to manage community and client interest (including recruitment), oversee and conduct English level pre-and post-tests, and complete intakes for prospective and returning students wishing to enroll in English language classes with World Relief. Other duties involved in the role include case noting, data entry, quality control, and working with the Student Support Services team to provide new student orientations, as needed. Tuesday and Thursday evening hours are required for this role to conduct remote (from home) progress testing of students during online night classes. Otherwise, flexible scheduling. ROLE & RESPONSIBILITIES: Intake & Assessment (70 % of time) Assist Student Support Services team in registering prospective students for English language classes, both online and in-person, through testing and intake completion Provide remote and in-person placement tests to new students (primary focus on enrolling new arrivals with assistance to Student Support Team enrolling community immigrants) Ability to provide new student assessments and intake completion support on Tuesdays in Aurora, Wednesdays in Carol Stream or Lombard, and Thursdays in Albany Park. Use placement tests and intake information to place students in appropriately leveled English language classes Manage database imports to ensure all students are enrolled and intake processes are complete for Adult Education process and larger World Relief processes. Help coordinate and facilitate post-testing process for students, including night progress tests As needed, receive training in intake and assessment, including NRS reporting standards Recruitment (20% of time) Advertise English classes to the community through various recruitment initiatives Distribute flyers and other informational materials at advertising locations and community events Attend community events to promote Adult Education programs Develop new, creative, and effective recruitment initiatives in collaboration with various departments at World Relief Regularly update community partners and encourage organizations to refer potential students to register for World Relief English classes Attend office specific Tracking Team meetings to keep the broader organization up to date on course offerings and upcoming course development Retention (10%) Contact prospective students who have been assigned but have yet to enroll to promote engagement Contact students who have enrolled but dropped, or requested transitions, to find suitable class placement for their schedules to retain/re-enroll students Track intake log data and participate in Student Support Services meetings to track pain points and potential at-risk students JOB REQUIREMENTS: Mature and personal Christian faith Committed to the mission, vision, and values of World Relief Desire to serve and empower the Church to impact vulnerable communities Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document Bilingual Associate degree or equivalent required, further education highly preferred Access to own transportation to commute to/between work sites in DuPage, Aurora, Chicago PREFERRED QUALIFICATIONS: Multilingual Previous involvement with educational programs strongly preferred Experience in advertising/marketing or recruiting is desirable but not required Experience in living and/or working in cross-cultural environment preferred Experience in working with database programs is desirable. Ability to communicate effectively in English, both orally and in writing Strong attention to detail Able to handle multiple tasks and keep deadlines Strong organizing and coordinating skills Ability to work independently Intermediate to advanced Microsoft Excel proficiency Flexible and adaptable Able to work some evening and Saturday hours World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. ***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Under the direction and supervision of the Life Skills Administrator/Adult Services Administrator, provide supportive assistance, personal care & training to consumers in their daily living, social, recreational, day services and community activities, in accordance with the goals & requirements prescribed in each consumers I.S.P. and in a manner that facilitates cross-team collaboration, cooperation and service integration across work unit, departments and organizational boundaries. As a Transitional Support Specialist (TSS) you will: Provide support & comfort to people with developmental and other disabilities, assisting them to lead self-directed lives, achieve their personal goals and contribute to their community; and encourage attitudes and behaviors that enhance inclusion in their communities. While working for our agency, you will obtain First Aid and CPR certification, completion of Department of Human Services mandated training curriculum for DSPs in Illinois, and a certification in Safety Care behavior intervention training. PHYSICAL DEMANDS/ACTIVITIES Render physical assistance frequently to persons in areas of personal care and activities of daily living and implement appropriate physical interventions during behavior incidents frequently and especially during such times when providing sole supervision, to ensure their personal safety, physical needs and well‑being which require the following capabilities. Job Posted by ApplicantPro

Provide supportive assistance, personal care & training to consumers in their daily living, social, recreational, day services and community activities, in accordance with the goals & requirements prescribed in each consumer I.S.P. and in a manner that facilitates cross-team collaboration, cooperation and service integration across work unit, department and organizational boundaries. QUALIFICATIONS Certificate of Proof of Insurance and maintenance of such at minimum amount of coverage required by law. Possess or acquire within first ninety days of employment self-administration of medication training. Maintain certification through retraining and annual recertification, as required. Possess or acquire within new hire training cycle First Aid and C,P.R. certification, updating as required by licensing agency. Completion of Department of Human Services mandated training curriculum for DSPs in Illinois within agency designated timeline or within 120 days (whichever is less).Certification in Safety Care behavior intervention training within the first month of hire WORK SCHEDULE Primarily, four workdays during the week for eight to ten hours per day during business/program hours, with scheduling flexibility to work variable hours as needed to effectively carry out duties and responsibilities. Acts as primary or secondary response to behavioral crisis situations.

Provide supportive assistance, personal care & training to consumers in their daily living, social, recreational, day services and community activities, in accordance with the goals & requirements prescribed in each consumers I.S.P. and in a manner that facilitates cross-team collaboration, cooperation and service integration across work unit, department and organizational boundaries. As a Direct Support Professional (DSP): Provide support & comfort to people with developmental and other disabilities, assisting them to lead self-directed lives, achieve their personal goals and contribute to their community; and encourage attitudes and behaviors that enhance inclusion in their communities. QUALIFICATIONS High School diploma or GED. 2 years of successful work/volunteer experience with persons/Children with developmental disabilities. Valid Illinois Drivers license required. Certificate of Proof of Insurance and maintenance of such at minimum amount of coverage required by law, Possess or acquire within first ninety days of employment self-administration of medication training. Maintain certification through retraining and annual recertification, as required. Possess or acquire within new hire training cycle First Aid and C,P.R. certification, updating as required by licensing agency. Completion of Department of Human Services mandated training curriculum for DSPs in Illinois within agency designated timeline or within 120 days (whichever is less) Certification in Safety Care behavior intervention training within the first month of hire. WORK SCHEDULE This position is a "6 days on, 6 days off" rotation, for 144 continuous hours on site per each rotation. Work time is inclusive of all 144 hours with 40 hours paid at a base rate and the additional 104 hours paid at an overtime rate. Following 6 days on shift, the Extended Support Specialist will be off work for 6 days, returning on the seventh day to start their next consecutive six days on shift. Absences must be reported within 4 hours prior to start shift.

Job DescriptionLocation: Lehigh Valley, PA 18001Date Posted: 11/30/2025Category: Direct Care ServicesEducation: Master's Degree SUMMARY OF ROLE The primary role is to develop specialized behavioral interventions using the principles of Applied Behavior Analysis (ABA) and Positive Behavior Support (PBS) in order to address challenging behaviors. As well as support the acquisition and maintenance of adaptive life skills; ultimately increasing the individuals' self-sufficiency, specific responsibilities include; but are not limited to: Provide 1:1 services to individuals Completing a Functional Behavioral Analysis (FBA) and developing an individualized Behavioral Support Plan (BSP) within 30 days. Assisting individuals with developing adaptive behaviors that replace or modify challenging behaviors that are disruptive or destructive. Develop and promote consistent implementation of Behavioral Support Plan (BSP) and Crisis Intervention Plan (CIP). Provide coaching and assistance to Direct Support Professionals to implement interventions stated in the BSP. Complete necessary training based on the Individuals needs. Maintain and update the FBA, BSP, AND CIP as needed. Submit accurate and complete weekly online progress notes. ADVANTAGES * Establish a relationship with one of the nation's largest referral agencies for behavioral-health. *Compensation processed weekly. * Increase or decrease your schedule at your discretion: choose opportunities that best fit your schedule. * Ability to grow professionally. * Access to a broad array of client opportunities. ORGANIZATION OVERVIEW Kaleidoscope Family Solutions, Inc. provides community and home based services to persons with developmental and intellectual disabilities. Our team partners with family members and existing providers to create individualized goals allowing the team to help improve their life experiences. Title: Behavioral Support SpecialistClass: Behavioral Health Specialist (BHS) Type: INDEPENDENT CONTRACTOR 1099Ref. No.: 1193133-207BC: #KFS201 Company: Kaleidoscope Family Solutions, Inc.Contract Contact: NEPA CareersOffice Email: ************************* Office Phone: ************ Office Address: 2200 Hamilton Street, Suite 102, Allentown, PA 18104 Each Kaleidoscope Family Solutions (KFS) office is separately incorporated. Registering on the Kaleidoscope web portal is not a guarantee that contracting opportunities will be available and/or located. Further steps are required to complete your registration with the appropriate legal Kaleidoscope (KFS) entity. Professionals contracting through KFS are classified and compensated as self-employed independent contractors.

Under the direction and supervision of the Life Skills Administrator/Adult Services Administrator, provide supportive assistance, personal care & training to consumers in their daily living, social, recreational, day services and community activities, in accordance with the goals & requirements prescribed in each consumers I.S.P. and in a manner that facilitates cross-team collaboration, cooperation and service integration across work unit, departments and organizational boundaries. As a Transitional Support Specialist (TSS) you will: Provide support & comfort to people with developmental and other disabilities, assisting them to lead self-directed lives, achieve their personal goals and contribute to their community; and encourage attitudes and behaviors that enhance inclusion in their communities. While working for our agency, you will obtain First Aid and CPR certification, completion of Department of Human Services mandated training curriculum for DSPs in Illinois, and a certification in Safety Care behavior intervention training. PHYSICAL DEMANDS/ACTIVITIES Render physical assistance frequently to persons in areas of personal care and activities of daily living and implement appropriate physical interventions during behavior incidents frequently and especially during such times when providing sole supervision, to ensure their personal safety, physical needs and well‑being which require the following capabilities. Job Posted by ApplicantPro

As a Direct Support Professional, you will play a vital role in supporting individuals with developmental and other disabilities in their daily lives. This includes providing personal care, assistance, and training across a variety of settings-such as home, social, recreational, day services, and community activities. Your work will be guided by each individual's personalized support plan (ISP), ensuring services are delivered in a respectful, person-centered manner. You will help individuals lead self-directed lives, reach personal goals, and actively participate in their communities. This role also promotes collaboration across teams and departments to ensure integrated, high-quality support. DSPs are expected to foster inclusive attitudes and behaviors that encourage community involvement and belonging. Qualifications and Abilities: Ability to maintain strong visual and auditory perception for tasks such as reading, writing, completing standardized forms, operating assigned equipment or vehicles, and effectively observing, assisting, and training individuals served. Basic proficiency in computer and mobile technology, including the use of devices such as iPads, tablets, and smartphones. Sound judgment and reasoning skills, especially in situations that may impact the health, safety, or well-being of individuals served. Capable of organizing and managing work efficiently and handling both abstract and concrete challenges. Skilled in preparing clear, accurate, and meaningful reports. Strong interpersonal and collaboration skills, with the ability to work effectively across teams and departments. Willingness and ability to acquire and apply First Aid, CPR, and behavior/aggression management techniques appropriate to the needs of the program and individuals served. Physical capability to intervene during behavioral crises to ensure the safety and well-being of individuals. Effective verbal communication skills, including the ability to speak clearly and confidently in English, and to learn alternative communication methods as needed to support individuals served. Job Posted by ApplicantPro

Under the direction and supervision of the Life Skills Administrator/Adult Services Administrator, provide supportive assistance, personal care & training to consumers in their daily living, social, recreational, day services and community activities, in accordance with the goals & requirements prescribed in each consumers I.S.P. and in a manner that facilitates cross-team collaboration, cooperation and service integration across work unit, departments and organizational boundaries. As a Transitional Support Specialist (TSS) you will: Provide support & comfort to people with developmental and other disabilities, assisting them to lead self-directed lives, achieve their personal goals and contribute to their community; and encourage attitudes and behaviors that enhance inclusion in their communities. While working for our agency, you will obtain First Aid and CPR certification, completion of Department of Human Services mandated training curriculum for DSPs in Illinois, and a certification in Safety Care behavior intervention training. PHYSICAL DEMANDS/ACTIVITIES Render physical assistance frequently to persons in areas of personal care and activities of daily living and implement appropriate physical interventions during behavior incidents frequently and especially during such times when providing sole supervision, to ensure their personal safety, physical needs and well‑being which require the following capabilities. Job Posted by ApplicantPro

Provide supportive assistance, personal care & training to consumers in their daily living, social, recreational, day services and community activities, in accordance with the goals & requirements prescribed in each consumer I.S.P. and in a manner that facilitates cross-team collaboration, cooperation and service integration across work unit, department and organizational boundaries. QUALIFICATIONS Certificate of Proof of Insurance and maintenance of such at minimum amount of coverage required by law. Possess or acquire within first ninety days of employment self-administration of medication training. Maintain certification through retraining and annual recertification, as required. Possess or acquire within new hire training cycle First Aid and C,P.R. certification, updating as required by licensing agency. Completion of Department of Human Services mandated training curriculum for DSPs in Illinois within agency designated timeline or within 120 days (whichever is less).Certification in Safety Care behavior intervention training within the first month of hire WORK SCHEDULE Primarily, four workdays during the week for eight to ten hours per day during business/program hours, with scheduling flexibility to work variable hours as needed to effectively carry out duties and responsibilities. Acts as primary or secondary response to behavioral crisis situations. Job Posted by ApplicantPro

Have you been searching for a job that has meaning? Want to make a real difference in the lives of others? If you answered yes to any of these questions, then keep reading! Want to work for a company that…. Was recently named a PA Best Place to Work. Welcomes both entry level and experienced individuals. Creates systems like UCP Listens to encourage and collect anonymous feedback from all staff. Commits to an open-door policy so that problems are heard and addressed in a timely fashion. Recognizes you for your hard work and success and allows for peer-to-peer recognition. Creates opportunities for you to grow your income and knowledge through programs like UCP's Career Pathfinder . Rewards you for referring your friends and family to join our team, how's an extra $1,000 sound? Provides you with a comprehensive paid orientation to equip you for success. Provides a variety of schedule options to fit your lifestyle. Recognizes, embraces, and values everyone's unique diversity. Who are we? At UCP Central PA, we share a passion and a purpose: to empower people of diverse abilities to live a meaningful life through innovative support and services. We also work to relentlessly pursue a vision of communities that embrace the abilities of every individual. If you would like to start an exciting job with a company committed to excellence and innovation, all while doing what we do, please consider joining the UCP of Central PA team! When it comes to where you work, we know you've got choices…here's what we provide: Position Status: Full-time Schedule: 37.5 + hours per week, Monday-Friday 8:00 AM - 4:00 PM Benefits may include: Medical, Prescription, Dental, Vision, Retirement Plan with Company Match, Life and Disability Insurance, Company Contributions to Your Health Savings Account, Paid Time Off, and more! Same day pay available with Tapcheck! As a non-profit employer, UCP participates with the Federal Student Loan Forgiveness Program - full-time employees may be eligible for the remaining balance on their Direct Loans to be forgiven! Responsibilities Here's what to expect as a Bi-lingual Support Services Specialist: Build and maintain positive relationships with individuals, families, Managing Employers, and Support Service Professionals. Collaborate with public and community agencies to strengthen service partnerships. Meet regularly with Managing Employers to review satisfaction, service delivery, and ensure all required paperwork is complete. Participate in Individual Support Plan (ISP) meetings and team meetings to ensure services align with individual needs. Maintain and distribute daily activity and transportation logs, tracking individual outcomes and required documentation. Provide initial and ongoing training for individuals, Managing Employers, and Support Service Professionals. Review and audit daily logs for accuracy, proper documentation, and service utilization. Address concerns as needed. Document all communications related to Agency with Choice services. Qualifications Minimum requirements as a Bi-lingual Support Services Specialist: 18 years of age Bilingual in Spanish and English (required) High school diploma or General Education Development (GED) 6 months to 2 years of related job experience Valid driver's license with at least 6 months of driving experience Access to a vehicle with valid insurance, registration, and inspection Knowledge of individuals with intellectual and developmental disabilities and/or autism Ability to communicate, read, write, and understand the English language Preferred, but not required: Associate's degree or related certification 2 to 5 years of related experience Knowledge of human services regulations (i.e., Chapter 2380, 6100, 6400) If you are still reading, we should talk! Apply today, we would love to hear your story and share ours. UCP Central PA is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to ********************* . #ucpsj2500

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. A Peer Support Specialist is one who has progressed in their own recovery and promotes self-determination, personal responsibility, empowerment inherent in self-directed recovery, and assists individuals with mental illness in the individual's recovery process. The Peer Support Specialist will use their personal experiences to assist individuals to better understand their illness and guide individuals to reconnect with community and work environments. The Peer Support Specialist reports directly to the Program Director or designee. This position is part of our Specialized Transitional Age Resources (STAR) program in Lancaster. Schedule: PRN flexible, typically averaging about 10-15 hours per month. Wage Information: Starting wage: $16.00/hour Job Description: Supports and assists individuals in the recovery process through coaching, mentoring, and integrating with the community. Identifies individuals' abilities, strengths, and assets and assists them to recognize these strengths and use them to achieve their goals. Provides support in interviewing individuals to obtain information regarding their satisfaction/dissatisfaction. Serves as an advocate for support of individuals. Utilizes community resources to promote community integration and individuals' independence. Assists individuals in articulating goals for recovery, helping monitor progress in treatment, modeling effective coping techniques and self help strategies based on recovery experience. Willing to learn and model the five principles of trauma informed care; safety, choice, collaboration, trustworthiness, and empowerment. Commitment to promote cultural, racial, language and gender access, diversity, equity and inclusion. Ability to be comfortable sharing your own experience and demonstrate own efforts at self-directed recovery. Ability to flexibly engage people based on their level of receptivity and individual needs, acknowledging that even the same person may need different types of individual-based services at different points in their recovery process. Transitional Age Peer Program Additional duties: Works collaboratively with program management to develop and implement Peer group activities. Participating and leading Peer group meetings when assigned. Qualifications: This position requires one of the following combinations of education and experience: Be 18 years of age or older and have a high school diploma or equivalent. Must have a valid driver's license. For Transitional Age Program: This position is working with individuals between the ages of 18 and 24. We are looking for people close in age as well as being a self-identified individual who has or is currently receiving behavioral health services as the term peer implies. CSG Offers Superior Perks & Benefits: Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify. Generous Paid Time Off & Other Paid Leave Extensive Paid Training Career Development Opportunities Flexible Pay Options through my FlexPay Family Medical and Parental Leave Flexible spending accounts for medical & dependent care Traditional or Roth 401K Plans with up to 4% employer match Employee Assistance Program (EAP) Life Insurance Wellness Reimbursement Tuition Assistance Mentor/Mentee Opportunities Health Insurance & Benefits availability will vary. Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team! Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.

Job Description The Data Application Specialist works as a member of the HealthIT team under the Sr. Data Engineer to support the DPH goals of enhancing department research and public services and facilitating the establishment and maintenance of department-wide data governance. This position is responsible for executing on project plans, and maintaining existing data-related solutions for department and divisional needs and services. This is multi-faceted position with responsibility within multiple database types, data integration, ETL, and application knowledge. Duties and Responsibilities: Participation in development and maintenance of departmental and divisional data and governance programs. Database maintenance, optimization, and administration, as needed, to support DPH initiatives. Working closely with DPH, HealthIT, and OIT colleagues to choose and create appropriate solutions, using existing City and department resources whenever possible. Creation of scripts, queries, stored procedures, and use of data APIs and Web services to integrate disparate data sources, create reports, and ensure data integrity. Suggest tools for use within DPH for working with, reporting on, visualizing, and managing data. Creation and maintenance of data visualizations, as directed. Application administration of and high-level support for DPH data management and visualization tools. Maintaining awareness of emerging technologies in related areas including awareness of visualization tools, new databases and data formats, integration techniques, and common scripting languages. Observing DPH needs and proactively recommending to Sr. Data Engineer or IT Director, demonstrating, and implementing techniques, tools, and solutions. Ensuring data security as per the appropriate standard, including HIPAA/HITECH, PA Act 59, industry standards, and the ethical standards of both IT and Public Health professions. Working with vendors and contractors to ensure DPH receives appropriately built, maintainable, integration-friendly solutions. Operate as a member of the HealthIT team, including participation in team meetings, projects, and initiatives, and regularly use team communication tools. Create and maintain documentation on data-related solutions as implemented or used by DPH. Skills Required: Demonstrated ability to learn and apply new languages, tools, techniques and technologies. Fundamental understanding of databases, data structures, Familiarity with SQL and SQL variations Ability to script fluently in at least one common scripting language such as Python, Perl, or Ruby Familiarity with data and database security; general knowledge of application controls and security One or more of the following (more a plus): Knowledge of data visualization tools such as GIS (ArcGIS, QGIS, etc.), BI and dashboarding (Tableau), and emerging/open source tools. Knowledge of data analysis tools such as R, SAS, etc. Knowledge of HL-7 Understanding of data APIs and Web services Demonstrated ability to integrate data and/or automate extract-transform-load (ETL) procedures Demonstrated ability to produce human-readable data reports Ability to learn quickly and become comfortable with unfamiliar software and hardware environments Ability to work, learn and research independently Ability to work as a team member, and to proactively help to improve the skills of team members through knowledge sharing and demonstration Work within established policies and procedures, and also exhibit good judgement Ability to translate between the technical and the non-technical, including explaining technical issues to less technical personnel, and framing technical solutions in a business context Ability to respectfully work through challenging situations with clients and colleagues Dedication to respecting others and treating others equally regardless of differences of any kind Basic customer service skills. Ability to manage time and tasks in a complex environment with multiple priorities Effective oral and written communication skills Organizational and operational adaptability Presentation and proposal writing skills Education and Experience: Minimum of 3-5 years in data management, engineering, integration and/or visualization Certification or coursework in relevant technologies or topics a plus Bachelor's degree from an accredited college or university or equivalent work experience in a relevant position Significant course work in Computer Science, information science, MIS, data analysis, software engineering, or a related field a plus A masters' degree or advanced coursework in a related field a plus Demonstrated experience in data management, integration, reporting, and visualization, preferably in a healthcare or public health environment; government experience a plus Any combination of experience and education deemed equivalent and sufficient by hiring manger and human resources Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

Job Description The Data Application Specialist works as a member of the HealthlT team under the Sr. Data Engineer to support the DPH goals of enhancing department research and public services and facilitating the establishment and maintenance of department-wide data governance. This position is responsible for executing on project plans, and maintaining existing data-related solutions for department and divisional needs and services. This is a multi-faceted position with responsibility within multiple database types, data integration, ETL, and application knowledge. Duties and Responsibilities: Participation in development and maintenance of departmental and divisional data and governance programs. Database maintenance, optimization, and administration, as needed, to support DPH initiatives. Working closely with DPH, HealthlT, and OIT colleagues to choose and create appropriate solutions, using existing City and department resources whenever possible. Creation of scripts, queries, stored procedures, and use of data APIs and Web services to integrate disparate data sources, create reports, and ensure data integrity. Suggest tools for use within DPH for working with, reporting on, visualizing, and managing data. Creation and maintenance of data visualizations, as directed. Application administration of and high-level support for DPH data management and visualization tools. Maintaining awareness of emerging technologies in related areas including awareness of visualization tools, new databases and data formats, integration techniques, and common scripting languages. Observing DPH needs and proactively recommending to Sr. Data Engineer or IT Director, demonstrating, and implementing techniques, tools, and solutions. Ensuring data security as per the appropriate standard, including HIPAA/HITECH, PA Act 59, industry standards, and the ethical standards of both IT and Public Health professions. Working with vendors and contractors to ensure DPH receives appropriately built, maintainable, integration-friendly solutions. Operate as a member of the HealthlT team, including participation in team meetings, projects, and initiatives, and regularly use team communication tools. Create and maintain documentation on data-related solutions as implemented or used by DPH. Skills Required: Demonstrated ability to learn and apply new languages, tools, techniques and technologies. Fundamental understanding of databases, data structures, Familiarity with SQL and SQL variations Ability to script fluently in at least one common scripting language such as Python, Perl, or Ruby Familiarity with data and database security; general knowledge of application controls and security One or more of the following (more a plus): Knowledge of data visualization tools such as GIS (ArcGIS, QGIS, etc.), Bl and dashboarding (Tableau), and emerging/open source tools. Knowledge of data analysis tools such as R, SAS, etc. Knowledge of HL-7 Understanding of data APIs and Web services Demonstrated ability to integrate data and/or automate extract-transform-load (ETL) procedures Demonstrated ability to produce human-readable data reports Ability to learn quickly and become comfortable with unfamiliar software and hardware environments Ability to work, learn and research independently Ability to work as a team member, and to proactively help to improve the skills of team members through knowledge sharing and demonstration Work within established policies and procedures, and also exhibit good judgement Ability to translate between the technical and the non-technical, including explaining technical issues to less technical personnel, and framing technical solutions in a business context Ability to respectfully work through challenging situations with clients and colleagues Dedication to respecting others and treating others equally regardless of differences of any kind Basic customer service skills. Ability to manage time and tasks in a complex environment with multiple priorities Effective oral and written communication skills Organizational and operational adaptability Presentation and proposal writing skills Education and Experience: Minimum of 3-5 years in data management, engineering, integration and/or visualization Certification or coursework in relevant technologies or topics a plus Bachelor's degree from an accredited college or university or equivalent work experience in a relevant position Significant course work in Computer Science, information science, MIS, data analysis, software engineering, or a related field a plus A masters' degree or advanced coursework in a related field a plus Demonstrated experience in data management, integration, reporting, and visualization, preferably in a healthcare or public health environment; government experience a plus Any combination of experience and education deemed equivalent and sufficient by hiring manger and human resources Essential Functions: We're looking for an individual with broad IT knowledge, a penchant for learning, a desire to be challenged, and a real interest in being in service to the residents of Philadelphia. This is an opportunity to learn and grow within the department working with people of varied backgrounds and on a wide variety of applications. You need to be flexible, adaptable, and thrive in a fast-paced environment. You need to respect others regardless of their differences and have a desire to be a part of a truly diverse team. You will work with a team to create sustainable, maintainable solutions to complex problems. Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

The Data Application Specialist works as a member of the HealthIT team under the Sr. Data Engineer to support the DPH goals of enhancing department research and public services and facilitating the establishment and maintenance of department-wide data governance. This position is responsible for executing on project plans, and maintaining existing data-related solutions for department and divisional needs and services. This is multi-faceted position with responsibility within multiple database types, data integration, ETL, and application knowledge. Duties and Responsibilities: Participation in development and maintenance o f departmental and divisional data and governance programs Database maintenance, optimization, and administration, as needed, to support DPH initiatives Working closely with DPH, HealthIT, and OIT colleagues to choose and create appropriate solutions, using existing City and department resources whenever possible. Creation of scripts, queries, stored procedures, and use of data APIs and Web services to integrate disparate data sources, create reports, and ensure data integrity. Suggest tools for use within DPH for working with, reporting on, visualizing, and managing data. Creation and maintenance of data visualizations, as directed Application administration of and high-level support for DPH data management and visualization tools Maintaining awareness of emerging technologies in related areas including awareness of visualization tools, new databases and data formats, integration techniques and common scripting languages Observing DPH needs and proactively recommending to Sr. Data Engineer or IT Director, demonstrating, and implementing techniques, tools and solutions. Ensuring data security as per the appropriate standards of both IT and Public Health professions Working with vendors and contractors to ensure DPH receives appropriately built, maintainable, integration- friendly solutions Operate as a member of the HealthIT team, including participation in team meetings, projects, and initiatives, and regularly use team communication tools Create and maintain documentation on data-related solutions as implemented or used by DPH Skills Required: Demonstrated ability to learn and apply new languages, tools, techniques, and technologies Fundamental understanding of databases, data structures Familiarity with SQL, and SQL variations Ability to script fluently in at least one common scripting language such as Python, Perl, or Ruby Familiarity with data and database security; general knowledge of application controls and security Knowledge of data visualization tools such as GIS (ArcGIS, QGIS, QGIS) BI and dashboarding (Tableau) and emerging/ open source tools Knowledge of data analysis tools such as R, SAS Understanding of data APIs and Web services Demonstrated ability to produce human-readable data reports Ability to learn quickly and become comfortable with unfamiliar software and hardware environments Ability to work, learn, and research independently Ability to work as a team member, and to proactively help improve the skills of team members through knowledge sharing and demonstration Work within established policies and procedures, and also exhibit good judgement Ability to translate between technical and non-technical solutions in a business context Ability to respectfully work through challenging situations with clients and colleagues Dedication to respecting others and treating others equally regardless of differences of any kind. Basic customer service skills Ability to manage time and tasks in a complex environment with multiple priorities Effective oral and written communication skills Organizational and operational adaptability Presentation and proposal writing skills Education and Experience: Minimum of 3-5 years data management, engineering, integration and/ or visualization Certification or coursework in relevant technologies or topics a plus Bachelor's degree from an accredited college or university or equivalent work experience in a relevant position Demonstrated experience in data management, integration, reporting and visualization preferably in a healthcare or public health environment Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

The Community Support Specialist provides direct service to clients through individual and group counseling/therapy, vocational support, crisis intervention, and psycho-social rehabilitation. They identify risk factors related to relapse and develop relapse prevention plans and strategies. ESSENTIAL DUTIES & RESPONSIBILITIES Develops and reviews members' care plans by identifying goals, objectives, and specific mental health services needed. Teaches members independent and community living skills, such as housekeeping, meal preparation, coping skills, etc. Provides support to members with collateral social service agencies and the community. Documents services provided in an Electronic Health Record in a timely manner. SCHEDULE: SAT/SUN 3PM-11:30PM (16HOURS/WEEK) EDUCATION Candidates must be at least 21 years of age and have: High school diploma or GED certificate with 5 years of supervised job-related experience in the field of social services OR Bachelor's degree in Psychology, Social Work, or related field REQUIREMENTS American Sign Language- ASL Daily access to a personal vehicle Valid driver's license Willingness to provide transportation for members of the program Must obtain and maintain liability car insurance of: $100,000 per person bodily injury $300,000 per accident $100,000 property damage WHAT WE OFFER: Competitive Pay - Base Rate: $21.50 - $25.48 hourly / $44,720 - $53,000 annually Subject to increase based on education and experience Generous Paid Time Off Policy (Vacation, Sick, and Personal Days) 4 Medical Insurance Plans Dental Insurance Vision Insurance 403(b) with 3% employer match Mileage Reimbursement Public Service Loan Forgiveness Supervision for Clinical Licensure at no cost (LSW, LCSW, LPC, LCPC)