Working At Thumbtack

Thumbtack was founded in 2008 after the founders were scratching their heads as to why it was so difficult to hire local professionals. They believed that in this day and age of technology, local professionals should be more accessible. Instead of taking a few hours to research, call and compare plumbers, Thumbtack is devoted to making it easier. Now, the company is used by millions of customers to find and hire small businesses across the country.

The best part is that not only is the company helping busy moms, commuters, homeowners, pet parents and people with big plans, but they're also helping landscapers, painters, personal trainers, dance teachers and entrepreneurs. At Thumbtack it's less about the product and more about building local economies and stronger communities. The company strives to level the playing field so even the smallest company has a chance.

"In our industry, you hear a lot of talk about the future of work. What I've come to believe -- because I see it every day -- is that the entrepreneurial spirit of independent professionals is the most precious resource we have as a society. They're the ones transforming the economy. Here at Thumbtack, it's our job to help them get there," said Marco Zappacosta, CEO.

Diving Into the Values at Thumbtack

Every big moment in your life will take work to accomplish. From hiring caterers for your wedding to finding a realtor to help you sell your house, those moments always come with a pile of tasks. But that's what Thumbtack is there for. Rather than focusing on those tasks, Thumbtack's mission is for you to find joy and purpose in those moments. And along the way make it possible for the pros to build a career on their own terms. The technology that is used by Thumbtack takes human talent and enhances it. That way people are able to create the lives they want, project by project. And while all of this is great, the company wouldn't have been as successful as it is today without the four core values guiding everything they do. The employees at Thumbtack live and breathe these values:

*Be passionate about knowing the customers and professionals. Thumbtack employees strive to help the customers and professionals reach their goals.

*Solve challenges by reasoning from first principles. What worked in the past isn't the only way forward.

*Help make the team better through collaboration, support and honest feedback.

*Get the work done.

These values contribute to what makes working at Thumbtack so great. FORTUNE and Great Place to Work both named Thumbtack as one of the 2019 Best Medium Workplaces after analyzing feedback from an anonymous survey. Thumbtack employees responded to the survey by answering more than 60 questions that helped them rate the company. But this wasn't the first time this has happened. "It's an honor to be recognized as one of the Best Medium Workplaces for three years running," said Justin Angsuwat, Vice President of People. "We're proud to foster a culture that puts people first, and equally values the impact we make and the community that we build; it's a commitment we'll always stick to."

The Community at Thumbtack

Tack Yourself to a Supportive Team

One of the first things Thumbtack wants you to know when you start working there is that everyone is in it together. You fail and succeed together. You learn and have fun together. That's what the team at Thumbtack is like. Collectively, the company has built an inclusive environment that celebrates everyone's differences. And while the company has several ways of showing this, the employee resource groups are what they're most proud of. The groups are a way to ensure everyone feels like they have a place at Thumbtack. The groups include:

*¡VAMOS!- For Hispanic and Latinx employees.

*WOMEN- For women.

*TACKVETS- For veterans.

*ACCESS- For employees with disabilities.

*NOBLETACKS-For black employees.

*PARENTS- For parents and caregivers.

*PROUDTACKS- For LGBTQIA employees.

*APACTACKS- For Asian employees.

By providing these resources, Thumbtack is continuously finding ways to bring out the best in the people who work there. The team there is always pushing each other beyond what they believe they're capable of and giving honest feedback. And while most companies claim to work and play hard, it's something they live by at Thumbtack. But unlike those other companies, Thumbtack actually cares about their employees' well-being. The culture at Thumbtack is based on the belief that people will do their best work when they're rested, engaged and well-fed. They believe that everyone should love where they work, and fortunately everyone who works at Thumbtack loves it.

The community at Thumbtack is very supportive of each other. As an example, Engineering Manager Joe Tsay started out with the company as a backend engineer. When the company was looking to add more Android engineers, Tsay's manager encouraged him to switch into that position. "I decided to do it -- it was always something I wanted to try," he said. Thumbtack paid for him to attend a week-long training course. And while he was worried that wouldn't be enough, the company gave him the space he needed to figure out how everything worked.

"They made it easy for me to pair with other Android engineers and become productive very quickly," said Tsay. "They really made sure I had the resources I needed to succeed. Thumbtack is a great place because we put a lot of trust in everyone -- not only to do what they were brought on to do, but to grow beyond those expectations." So Tsay ended up becoming an Android engineer and then later was supported to take on a leadership role.

The Benefits at Thumbtack

Thumbing Through the Fun Stuff

As previously stated, Thumbtack isn't all business. They like to have fun from time to time. Throughout the year, employees enjoy regular happy hours, off-sites that promote team building, and company-wide celebrations. There may even be a costume contest or two. This isn't

At Thumbtack, your wellness is something of great importance. With a generous PTO policy, discounted gym memberships, an in-house culinary team that prepares fresh meals every day and kombucha on tap, your wellness is a way of life. Yes, you read that right. The company has their own culinary team. The team creates fresh, delicious breakfasts, lunches and dinners for employees every day. Yum.

On top of all of the industry standard benefits, the company goes a step further to ensure you're happy there. That's why every employee receives $450 to spend on Thumbtack services per quarter (hello, learning how to play the piano). In addition, employees get to enjoy a $1,250 annual education stipend.

The Tackterns at Thumbtack

Tack Yourself up for Success

Previous interns at Thumbtack feel like the experience they received there helped prepare them for their career and life after the internship. Not only do Tackterns leave with a more professional-looking resume, but they also have a sense of self that they didn't have before. "I've met some incredible people here, worked on some pretty cool projects, and learned a bunch not only about engineering and building a product, but about myself and what I want out of a career. As far as internships go, I feel like that's about as much as you can ask for," said Jeffrey Liu, a previous Software Engineering Intern.

Interns have reported that the company's culture is a huge bonus to working as an intern. Thumbtack actively invests in the culture to promote a healthy workplace. And it shows. The people who work there are always looking out for one another and helping each other out. In addition, everyone respects each other and their positions within the company. Plus it doesn't hurt to have "FriendsNotCoworkers" written on the wall. It's this sense of community that draws in both employees and interns to Thumbtack.

The internship at Thumbtack isn't for everyone though. The interns are given a lot of independence and responsibility. They work within small teams and learn by performing tasks. "Being able to feel valued, be mentored, and have direction while still doing impactful work and making decisions that affect the bottom line of the company is an ideal situation for me as someone whose goals are to learn and grow as much as possible while still making meaningful contributions," said Liu. After completing his internship, Liu was invited to continue with Thumbtack as a full-time employee.

The opportunities that are provided at every level, including the interns, really speaks volumes about what makes Thumbtack such a great place to work.

Perks of Working at Thumbtack

Thumbtack provides all the industry-standard benefits expected, plus a $450 to spend on Thumbtack services per quarter and a $1,250 annual education stipend.

Industry

Internet Software & Services

Revenue

$375.0M

Employees

1,260

Founded in

2009

Headquarters

San Francisco, CA

Website

thumbtack.com

Organization Type

Private

Is This Your Company?

The Team At Thumbtack

Key People
  • Jonathan Swanson (Director)
  • Denis Grosz (Director)
  • Jed Katz (Director)
  • Andrea Hong (Marketing Manager)
The Inside Scoop
Founded in 2009 and headquartered in San Francisco, Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. This company helps people plan their perfect wedding, families improve their homes, and small businesses grow and thrive. Thumbtack today has 1,100 types of services, millions of customer requests, and hundreds of thousands of paying professionals.
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The Culture At Thumbtack

Information provided by the company
What makes Thumbtack a great place to work?
Most companies claim to work hard, play hard. We do that too (within normal business hours) and we take employee well-being very seriously. Because people do their best work when they’re rested, engaged and well-fed. That’s a fact. A worthy mission. In a world where tech is often seen as eroding good jobs, we’re helping small business owners thrive. Our product makes entrepreneurship accessible to everyone. Always be improving. We bring out the best in our colleagues - and our product - by pushing each beyond what we believe we’re capable of. We give honest feedback, even when it’s hard. Find your happy place. We believe that everyone should love where they work. Some places are just easier to love than others. We’re proud to say we’re one of those places. In 2017, we were listed as one of Fortune’s Top 100 Best Medium-Sized Places to Work in the US, debuting at #55. We’re also listed as one of Glassdoor’s Best Places to Work (2017)."
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What is the culture like at Thumbtack?
One of the most closely-held pillars of Thumbtack’s culture is our commitment to asking incisive questions, debating openly, choosing a course of action thoughtfully and locking arms before we move forward. We're all about health, happiness, and bringing people together. Every day, employees share breakfast, lunch, and dinner prepared by our in-house culinary team – not to mention healthy, homemade snacks and drinks. Our open floor plan fosters an energetic and collaborative environment. Plus, we have the option of standing desks and a doctor who comes onsite each month for drop-ins and questions. We host weekly yoga classes taught by our very own Thumbtack pros and monthly happy hours (also provided by Thumbtack pros). And don't forget foosball, ping pong, and a stockpile of board games for a little spontaneous friendly competition. Finally, we care about diversity. Various groups at Thumbtack host a total of 5-10 events each year about celebrating diversity, building inclusive cultures in tech, and fostering a sense of belonging. Each event helps employees learn more about the experiences and perspectives of their peers. Thumbtack also supports resource groups for women in tech, LGBTQ employees, black employees, Latinx employees, working parents, and employees with visible and invisible disabilities.
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What benefits does Thumbtack provide to employees?
Culinary program. We offer delicious and locally-sourced breakfast, lunch, dinner – even snacks and beverages – all prepared by our in-house culinary team of talented chefs from around the Bay Area, some from local Michelin-starred restaurants. Wellness program. Yoga is offered in the office twice each week, taught by our very own Thumbtack professionals. We also have a gym onsite, provide monthly massages, and offer discounted pricing at fitness centers around the city. Paid for benefits. We're proud to offer 100%-paid premiums for Thumbtack employees and their family members as well as complimentary membership to One Medical. Referral program. Great employee referrals are rewarded with cash incentives up to $10,000 per hire. Unlimited PTO. The Thumbtack team works incredibly hard. That's why we encourage our employees to take a break when they need it with unlimited paid time off throughout the year. Thumbtack Bucks. The best way for our us to improve our product is to use it often and give feedback. That's why each employee is allocated $450 per quarter to use towards hiring local professionals on Thumbtack.
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Learn more about our culture, benefits, and perks. Learn more about engineering at Thumbtack.
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Thumbtack Rankings

Thumbtack is ranked #11 on the Best Internet Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Thumbtack Salaries

How much does Thumbtack pay?
The national average salary for a Thumbtack employee in the United States is $96,269 per year. Employees in the top 10 percent can make over $164,000 per year, while employees at the bottom 10 percent earn less than $56,000 per year.
9.5
Salary Score
Average Employee Earnings

Thumbtack Salaries By Job Title

While the average employee salary at Thumbtack is $96,269, there is a big variation in pay depending on the role. The higher paying positions at Thumbtack include Fashion Stylist, Chief Architect, Product Manager, and Solutions Architect. A worker with the title Fashion Stylist salary at Thumbtack can earn an average yearly salary of $188,813. Other roles at Thumbtack include Housekeeper and Cashier. A Housekeeper at Thumbtack earns an average yearly salary of $21,321.
Title
Average
Fashion Stylist
Fashion Stylist
$188,813
$189k
Chief Architect
Chief Architect
$153,792
$154k
Product Manager
Product Manager
$148,582
$149k
Solutions Architect
Solutions Architect
$142,873
$143k
Business Owner
Business Owner
$141,825
$142k
Engagement Manager
Engagement Manager
$139,500
$140k
Software Engineer
Software Engineer
$134,753
$135k
Data Scientist
Data Scientist
$128,849
$129k
Project Management Lead
Project Management Lead
$125,106
$125k
Reliability Engineer
Reliability Engineer
$124,524
$125k

Thumbtack Careers

On average, employees at Thumbtack stay with the company for 1.4 years. Employees most commonly join Thumbtack after leaving eBay. When they leave Thumbtack, they most frequently get their next job at Spherion.

Average Length of Employment

Thumbtack

1.4 years
Airbnb1.2 years
Houzz0.8 years
Zenefits0.8 years
Top Employers Before Thumbtack
eBay12.9 %
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Top Employers After Thumbtack
Spherion10.3 %
eBay10.3 %
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Help us make this company more transparent.

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Thumbtack Financial Performance

9.8
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

$100M - $1B

Founded in

2009

Organization type

Private

Thumbtack Financing Rounds

DateAmountSecurity Type
Sep 28, 2012Equity
Sep 28, 2012
$4,500,000
$4,500,000
Equity
Equity

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Thumbtack Competitors

Based on our research, similar companies to Thumbtack are Airbnb, Coursera, and Houzz. The wages at Airbnb average higher than the other similar companies, where the median salary is $129,863 per year. The employees at Coursera earn an average yearly salary of $100,965 per year, and the salaries at Houzz average $95,862 per year.
Company
Average Salary
$129,863
$130k
$100,965
$101k
$95,862
$96k
$94,150
$94k
$87,563
$88k
$87,257
$87k
Author Solutions
Author Solutions
$67,100
$67k
We Are Nations
We Are Nations
$64,120
$64k

Frequently Asked Questions about Thumbtack

When was Thumbtack founded?

Thumbtack was founded in 2009.

How many Employees does Thumbtack have?

Thumbtack has 1,260 employees.

How much money does Thumbtack make?

Thumbtack generates $375.0M in revenue.

What industry is Thumbtack in?

Thumbtack is in the internet software & services industry.

What type of company is Thumbtack?

Thumbtack is a private company.

Who are Thumbtack's competitors?

Thumbtack competitors include Airbnb, Houzz, Zenefits, Coursera, Fancy Hands, Author Solutions, ContactUs.com, Zerve, Field Nation, StubHub, Thirsty, Green Coffee, Last Mile Solutions, Gilt Groupe, We Are Nations, BABYAGE, Verbling, Guest of a Guest, Despegar.com, Kabbage.

Who works at Thumbtack?

Jonathan Swanson (Director)

Denis Grosz (Director)

Jed Katz (Director)

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Where is Thumbtack's headquarters?

Thumbtack's headquarters is in San Francisco, CA.

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Zippia gives an in-depth look into the details of Thumbtack, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Thumbtack. The employee data is based on information from people who have self-reported their past or current employments at Thumbtack. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Thumbtack and its employees or that of Zippia.