Tiburcio Vasquez Health Center jobs in Union City, CA

Job DescriptionDescription: The Mobile Van Operator is responsible for driving and operating TVHC's mobile van to deliver community-based health services. This role ensures the safe, efficient, and professional operation of the vehicle, including transport to and from designated service sites, daily setup and breakdown, and basic maintenance to keep the mobile unit safe and fully functional for patients and staff. Schedule: This is an on-call position, which requires flexibility in availability. Please note that the number of hours per week may vary (up to 40 hours) based on operational needs, and while the role is on-call, there may be opportunities for additional shifts or regular hours depending on demand. About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Compensation: $25.20 - $26.28 per hour, depending on experience. TVHC offers compensation ranges that are determined by a thorough market-based analysis and are fully disclosed in accordance with California law. The pay for a selected candidate is determined by a variety of factors to ensure fair and equitable compensation. These factors include the candidate's experience, education, skills, training, licensure, certifications, and the specific scope of the role. We are committed to providing a competitive compensation package that extends beyond base salary, designed to support the health, wealth, and career development of our employees. Responsibilities: Safely drive and transport the mobile dental van to and from assigned service locations and storage facilities. Perform daily setup and breakdown of the mobile unit, ensuring readiness for patient care. Conduct and document daily pre-trip and post-trip vehicle inspections. Essure that the mobile dental van receives proper maintenance for optimal function and operation. Schedule and coordinate routine maintenance and service appointments. Maintain accurate maintenance logs and promptly report vehicle service needs. Ensure the safety of all patients, staff, and equipment during transport and setup. Respond appropriately to emergencies within the scope of training and organizational policy. Maintain cleanliness and organization of the mobile unit at all times. Perform other duties as assigned. Requirements: High school diploma or GED equivalent required. Minimum of one (1) year of experience driving a mobile clinic van, bus, or similar vehicle required. Valid and current California Class C driver's license with no suspensions or revocations required. Mechanical skills and ability to address minor vehicle issues required. Ability to drive to various sites as needed required. Qualifications: Ability to safely operate and maneuver large vehicles or mobile units. Reliable, adaptable, and able to work independently. Strong communication and teamwork skills.

Job DescriptionDescription: Tiburcio Vasquez Health Center (TVHC) is looking for a dynamic, strategic, and outcomes-driven Chief Human Resources Officer (CHRO) to help lead our next phase of growth and transformation. This is an exciting opportunity for a proven people leader who is passionate about building high-performing teams, aligning talent strategy with business goals, and creating a culture where individuals and the organization thrive together. At TVHC, we are resilient, people-centered, and collaborative - and we're evolving rapidly toward becoming an even more agile, business-minded organization. The CHRO will play a pivotal role in shaping that evolution - building the people systems, culture, and capabilities needed to support our mission and performance at scale. As CHRO, you'll be a core member of the executive team and a key architect of our long-term strategic success. You'll lead with emotional intelligence, business acumen, and a deep understanding of what it takes to engage, develop, and retain top talent in a complex healthcare environment. Your leadership will directly impact the strength of our teams, our ability to execute, and our continued reputation as a well-respected, values-driven organization. About TVHC: TVHC is a Federally Qualified Health Center (FQHC) in the East Bay with ten primary care clinics, four school-based sites, close to 400 employees, multiple service lines, and an operating budget of $60M. This deeply mission-driven community health center provides vital healthcare services to more than 30,000 patients annually - including some of the most vulnerable and marginalized populations - through comprehensive medical, dental, and behavioral health services, as well as youth health, WIC, and health education programs. Compensation: $200,000 - $220,000, depending on experience. TVHC offers compensation ranges that are determined by a thorough market-based analysis and are fully disclosed in accordance with California law. The pay for a selected candidate is determined by a variety of factors to ensure fair and equitable compensation. We are committed to providing a competitive compensation package that extends beyond base salary, designed to support the health, wealth, and career development of our employees. What You Bring A track record of driving measurable people outcomes that advance organizational goals The ability to build trust and alignment across leadership and frontline teams High performance standards and a continuous improvement mindset Deep expertise in HR operations, including labor relations, compliance, and organizational development Experience navigating union environments with confidence and collaboration A passion for fostering a culture of accountability, innovation, and belonging What You'll Do Align talent strategy to business objectives and help lead enterprise-wide transformation Create clarity around goals, build cohesive teams, and drive execution Serve as a thought partner and coach to senior leaders Strengthen workforce engagement, development, and performance systems Translate vision into action - ensuring our people and infrastructure scale with growth Requirements: Bachelor's degree in Organizational Development, Human Resources, Business Administration, Health Care Administration, Business Management, or related field required. Master's degree highly desired. Minimum of eight (8) years of Human Resources experience Minimum of eight (8) years in a senior leadership position within healthcare and in the field of workforce development and strategic workforce planning

Job DescriptionDescription: The Human Resources (HR) Generalist reporting to the Sr. HR Manager with a dotted line to the Talent Acquisition Manager, provides comprehensive support across the full scope of HR services at TVHC. The primary focus for this role is leave administration, employee relations, workers' compensation, ergonomic evaluations, HR HelpDesk inquiries and HR compliance. The Generalist also contributes to onboarding and recruitment activities, I-9 and E-Verify compliance, employment verifications, personnel file management, HRIS data integrity, benefits coordination, payroll-related tasks, and operational support across all TVHC sites. About TVHC: TVHC is a Federally Qualified Health Center (FQHC) in the East Bay with ten primary care clinics, four school-based sites, close to 400 employees, multiple service lines, and an operating budget of $60M. This deeply mission-driven community health center provides vital healthcare services to more than 30,000 patients annually - including some of the most vulnerable and marginalized populations - through comprehensive medical, dental, and behavioral health services, as well as youth health, WIC, and health education programs. Compensation: $33.10 - $37.37 per hour, depending on experience. TVHC offers compensation ranges that are determined by a thorough market-based analysis and are fully disclosed in accordance with California law. The pay for a selected candidate is determined by a variety of factors to ensure fair and equitable compensation. We are committed to providing a competitive compensation package that extends beyond base salary, designed to support the health, wealth, and career development of our employees. Responsibilities: Advises on employee relations issues and manages related documentation and communication, including corrective action and performance matters, ensuring consistency, confidentiality, and professional handling. Assists with offboarding and termination processes, including documentation, communication, and record updates. Manages the administration and tracking of leave programs (FMLA, CFRA, PDL, ADA and other leave types), including required communication and documentation. Oversees all aspects of the workers' compensation process, including employee communication, documentation, and coordination of return-to-work or modified duty assignments. Serves as a knowledgeable resource for employees and supervisors regarding HR policies, procedures, and general inquiries. Ensures compliance with federal, state, and organizational requirements, including I-9/E-Verify, mandated reporting, and personnel file standards. Manages employment verifications for internal and external requests, ensuring accuracy and timely completion. Maintains accurate and organized employee records and participates in regular audits and compliance reviews. Partners with the Credentialing Department for the onboarding process for new hires, ensuring all required documentation (e.g., background checks, bilingual testing, physicals, immunization records). Works collaboratively with Compliance, and key stakeholders across the organization to facilitate regulatory documentation. May participate in recruitment activities such as job postings, interview coordination, candidate communication, and job fairs as needed. Manages the processing of referral bonus payments and employee bonuses. May assist with onboarding tasks, including pre-employment compliance, document collection, and HRIS setup. May provide support for New Hire Orientation activities including preparing orientation packets, coordinating presenters, and ensuring a seamless onboarding experience. Ensures required employment documents are completed for new hires, transfers, promotions, and other employment changes. Assists with employee badges and may assist with key card access requests. May assists with onboarding for volunteers, interns, and students. Maintains accurate employee information in the HRIS and ensures data integrity across HR systems. May provides general benefits-related guidance. Manages the HR HelpDesk inquiries and ensures timely resolution or appropriate routing. Processes employee requests such as work schedule agreements, scholarship applications, and educational reimbursement submissions. Monitors on-call and temporary staff status to ensure accurate and compliant recordkeeping. Supports with HR reporting, data maintenance, departmental meetings notes, office supply management, and cross-organizational projects. Assists with HR events, trainings, and internal coordination activities. Other duties as assigned. Requirements: High School Diploma or equivalent required. Associate's degree (AA) in Human Resources, Business, Psychology, Sociology, or a related field preferred. Minimum of five (5) years of direct involvement in employee relations, including performance concerns, and corrective action is required. Experience and solid of understanding with leave of absence management (FMLA/CFRA/PDL/ADA etc.). Working knowledge of California labor laws required. Prior work experience within a Federally Qualified Health Center (FQHC) or a unionized environment is a plus. Qualifications: Strong ability to navigate ambiguity and make sound, informed decisions in situations requiring nuance, adaptability, and critical thinking. Proven ability to learn, retain, and apply complex information across detailed tasks and broader organizational needs. Strong ability to work autonomously while recognizing when guidance is needed. Ability to navigate conflict and conduct difficult conversations with employees at all levels. Strong written and verbal communication skills. Exceptional organizational skills and attention to detail. Ability to maintain the highest level of confidentiality in all HR matters. Proven ability to build trust and maintain effective working relationships with staff, peers, and external partners. Strong problem-solving abilities, including creativity, resourcefulness, and timely follow-through. Ability to travel to various

At Tiburcio Vasquez Health Center (TVHC), we're dedicated to delivering patient-centered, value-based care to our diverse, multilingual community. As an OB-GYN Physician, and under the leadership of our Associate Medical Director of Women's Health and Chief Medical Officer, you'll collaborate with a multidisciplinary team to provide culturally sensitive, high-quality care in an outpatient setting. If you're passionate about making a meaningful impact in community health, TVHC is the place for you! About Us: TVHC is a Federally Qualified Health Center (FQHC) that is dedicated to promoting the health and well-being of our community by providing accessible, high quality care by integrating primary care, dental care, WIC support, mental health counseling, community health education and more. Schedule: We offer flexible schedules ranging from 16-40 hours per week, Monday-Friday. Compensation: $116.16 - $138.70 per hour ($241,612.80 - $288,496 annually), plus a a signing bonus! Benefits: We offer comprehensive benefits including 100% employer-paid medical, dental, and vision coverage, life, short- and long-term disability, and malpractice insurance, retirement plan with employer match, generous paid time off, sick-time, 13 paid holidays, educational leave, and tuition reimbursement. Additional perks include visa assistance, commuter benefits, scrub allowance, and AI clinical documentation. TVHC's Forgivable Loan Program: We offer an internal Forgivable Loan Program, providing up to $50,000 in loan forgiveness for eligible employees who have completed at least 18 months of employment and commit to an additional three years of service. This program is designed to provide financial support and reward long-term commitment and retention. Other eligibility criteria may apply. Federal and State Loan Programs: TVHC is designated as both a Medically Underserved Area (MUA) and a Health Professional Shortage Area (HPSA), making employees eligible to apply for the National Health Service Corps (NHSC) and other federal and state loan repayment and forgiveness programs available to qualifying healthcare professionals. Responsibilities Performs health assessments, including a thorough history and physical examination, ordering or performing certain diagnostic tests, medication orders, evaluation of psychosocial and family aspects of the situation sufficient to make a general health assessment, and diagnose the nature of common acute and chronic conditions, and any necessary follow-up care. Promotes and maintains periodic health assessments and preventive screening, assessment and guidance with regard to health hazards, good family health habits and family planning. Manages common acute and chronic illnesses, and initiation of life-saving procedures in emergencies. Provides various clinical oversight of NP/PA trainees, NP residents, and/or new providers. Directs medical assistants, lab personnel, and other non-professional medical staff as appropriate. From time to time may provide in-service training for staff in selected topics within scope of practice of medicine as appropriate, and/or as deemed necessary by the CMO or his/her designee. Performs all duties for successful electronic health records maintenance including but not limited to: completion of medical records and documentation management of Inbox and results, coding, and signing off charts within the designated time set by the organization. Assists in internal quality control audits, performs and maintains the standards of quality of care based on specialty and organizational standards. Discusses or refers as needed, complex and high priority patient cases. Performs all duties and services in full compliance with the organization's Service Excellence Standards. Adheres to all canons of ethics including the organization's code of conduct for clinical providers. Demonstration of patterns of continued learning in order to ensure growth as a practitioner. Attends internal and external meetings, workshops, and conferences, and participates on task forces or committees, as necessary and/or required by TVHC, Inc. Provides additional assistance within and outside of clinical arena, as requested and/or as appropriate, to ensure the ongoing success of the organization. Works as a member of the health care team and assists in education of patients and the community in preventive health care and health maintenance concepts. Other duties or responsibilities as assigned by the supervisor. Requirements Board Certified/Eligible in designated specialty field of practice is required. Must be in possession of a current medical license to practice in the State of California, including DEA license, and CPR. Previous experience providing medical care within a community health setting preferred. Qualifications: Have a thorough knowledge of the principles and practices of medicine and allied services commensurate with training Demonstrated ability to build the trust and respect of patients, staff, colleagues, external contacts, and other organizational members. Demonstrated ability to work effectively, both independently and as part of a team. Understands and is committed to maintaining highest level of confidentiality. Demonstrated ability to meet or exceed TVHC's Service Excellence Standards. Must be willing and able to work periodic evenings and/or weekends, as needed. Must have ability to travel to other TVHC sites or locations to perform duties or attend meetings as needed Bilingual, especially Spanish, is preferred but not required. Excellent problem-solving skills required, including creativity, resourcefulness, timeliness, and technical knowledge related to analyzing and resolving medical problems. Sensitivity to needs of culturally and linguistically diverse patient and employee populations. Demonstrated ability to utilize computer technology and willingness to develop and adapt to the evolving technological requirements of modern medical health center practices required.

Job DescriptionDescription: Under the direct supervision of the Manager of Specialty Services along with the Dental Assistant Supervisor and the general supervision of a licensed dentist, the Dental Assistant (DA) performs supportive dental procedures specified by codes and regulations of the Dental Board of California. The DA works with dental providers (DDS) assisting with various clinical procedures, recognized by the California Dental Practice Act. Schedule: This is a full-time position, working 40 hours per week, typically Monday through Friday, with occasional Saturday hours. About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more. Compensation: $25.21 - $26.74 per hour, depending on experience. This position is represented by SEIU, with compensation and benefits determined by the terms of the Collective Bargaining Agreement (CBA). Salary is based on the wage scales outlined in the agreement. Beyond base pay, TVHC provides a comprehensive compensation package that supports the health, wealth, and career development of our employees. Responsibilities: Greets patients in the waiting area and escorts patients to the operatory, and assures completion of forms and signatures. Reviews medical history and treatment as needed and explains necessary dental treatment or procedures to patients. Checks the daily schedule to set up appropriate trays and instruments. Assists with various procedures, which include but are not limited to charting, taking and pouring up of impressions, and other chair-side duties. Adheres to “Universal Precautions” and general office safety measures. Stocks operatories and necessary dental supplies and mounts necessary x-rays per protocol. Delivers Oral Hygiene instruction etc. in accordance with protocol. Maintains electronic health record entries for each patient visit. Meets the Service Excellence Standards of TVHC, Inc. Performs other related duties as may be assigned by the supervisor. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and expectations required of the position. Requirements: High school diploma (or GED) required. Certified and/or Dental Assistant Certificate required. BLS Certification required. Minimum of one (1) year of recent experience as a DA required. Ability to communicate in English and Spanish required. Minimum of one-year experience in a non-profit setting preferred. Qualifications: Must have good communication skills, and knowledge of dental health education subjects. Must demonstrate professionalism at all times. Willingness to work evenings and/or weekends. Must have the ability to travel to various clinic sites.

Full-time Description As part of the integrated health model of Tiburcio Vasquez Health Center (TVHC), the Integrated Behavioral Health Program provides behavioral health services to patients currently receiving primary care services at TVHC. The Mental Health Clinician/Behavioral Health Specialist (BHS) conducts screening, assessment, brief treatment, and consultative services to patients with mild to moderate mental health symptoms. As a licensed clinician (or ASW), the BHS will utilize Evidence-Based Practices using brief treatment modalities and also provide linkage and referrals to community services as needed. The BHS will work from an interdisciplinary approach and in collaboration with the PCP (Primary Care Provider), Consulting Psychiatrist, and Care Coordinators. Schedule: This is a full-time position, working 40 hours per week, typically Monday through Friday, with occasional Saturday hours. About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more. Compensation: Behavioral Health Specialist I: $35.55 - $38.84 per hour, depending on experience. Behavioral Health Specialist II: $43.44 - $47.46 per hour, depending on experience. This position is represented by SEIU, with compensation and benefits determined by the terms of the Collective Bargaining Agreement (CBA). Salary is based on the wage scales outlined in the agreement. Beyond base pay, TVHC provides a comprehensive compensation package that supports the health, wealth, and career development of our employees. Responsibilities: Comply with established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and customer service standards. Will conduct brief, non-stigmatizing screenings to evaluate the needs of children and adults for mental health and support services. Perform comprehensive bio-psychosocial assessments for mental health, substance abuse, co-occurring disorders, domestic violence and medical needs. Conduct follow-up as appropriate based on results of evaluation. Provide behavioral health services in low-intensity/brief treatment (e.g. problem-solving therapy, behavioral activation, and other Evidenced-Based Practices), in a culturally, linguistically and age-appropriate manner. Provide early interventions and collaborate with Care Coordinators on referrals to specialty mental health services. Provide ongoing consultation for primary care staff in appropriate mental health techniques Participate in multidisciplinary collaborative meetings Participate in integrated and/or therapeutic support groups to address behavioral health and chronic health conditions such as diabetes and depression. Participate in multidisciplinary staff meetings and other staff processes to achieve program development, staff development, program evaluation, program operations review, and other activities needed to maintain quality of early intervention services. Initiate and take on special responsibilities as required by grant funded projects and other program development efforts. Maintain confidentiality regarding privileged administrative and patient information in a professional manner. Performs all duties for successful electronic health records maintenance including but not limited to; completion of client/patients records after each visit according to established protocol, coding, and signing off charts within the designated time set by the organization. Performs all duties and service in full compliance with TVHC's Service Excellence Standards. Perform other duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and expectations required of the position. Requirements Master's Degree in Social Work or Doctorate in Psychology required. For Behavioral Health Specialist I (BHS1), must be a Registered Associate (ASW) working under supervision toward licensure. For Behavioral Health Specialist II (BHS II), must be a fully licensed clinician (LCSW or LPCC). Minimum of one (1) year of related experience required. Qualifications: Bilingual in English/Spanish preferred. Position requires the ability to work independently, organize tasks, problem-solve, make decisions, and handle multiple priorities. Position requires significant interpersonal skills with co-workers and with patients and families. Work as a team member with fellow co-workers, primary care, and agency staff. Cultural sensitivity and understanding of mental health issues Must be willing to travel to and from various service sites as needed. Ability to work in a fast-paced primary care clinic. Ability to complete work and articulate provider concerns in a timely and concise manner.

Job DescriptionDescription: We are seeking an Associate Medical Director of Women's Health (NP/PA/CMM or MD/DO) to provide clinical leadership and oversight. Reporting directly to the Chief Medical Officer (CMO), the AMD will play a key role in supervising day-to-day care delivery, supporting clinical staff, and fostering a culture of high-quality, equitable healthcare. About Us: TVHC is a mission-driven, Federally Qualified Health Center (FQHC) dedicated to improving the health and well-being of the communities we serve. We offer comprehensive, accessible care through an integrated model that includes primary care, dental services, WIC support, mental health counseling, community health education, and more! Schedule: Monday through Friday, with one day dedicated to clinical leadership and four days providing direct patient care. Compensation: Annual salary varies based on experience and licensure. TVHC offers transparent and equitable compensation determined by a variety of factors to ensure fairness. We are committed to providing a competitive total rewards package that supports the health, wealth, and professional development of our employees. NP/PA/CNM: $71.48 - $85.35 per hour ($148,678.40 - $177,528 annually), plus a $20,000 annual leadership stipend and a signing bonus. MD/DO: $116.16 - $138.70 per hour ($241,612.80 - $288,496 annually), plus a $20,000 annual leadership stipend and a signing bonus. TVHC's Forgivable Loan Program: We offer an internal Forgivable Loan Program, providing up to $50,000 in loan forgiveness for eligible employees who have completed at least 18 months of employment and commit to an additional three years of service. This program is designed to provide financial support and reward long-term commitment and retention. Other eligibility criteria may apply. Federal and State Loan Programs: TVHC is designated as both a Medically Underserved Area (MUA) and a Health Professional Shortage Area (HPSA), making employees eligible to apply for the National Health Service Corps (NHSC) and other federal and state loan repayment and forgiveness programs available to qualifying healthcare professionals. Responsibilities: Manage administrative responsibilities including departmental integration, coordination of clinical services, staff meetings, mentoring new providers, and ensuring staff are trained to standards. Utilize department and provider data/dashboards to guide operational and clinical excellence. Supervise, mentor, and coach clinicians using qualitative and quantitative data. Develop educational programming and support as assigned. Participate in recruitment, hiring, corrective action counseling, and terminations as needed. Lead peer review and performance review processes for direct reports, and monitor PAQs. Support providers in completing documentation and follow-up tasks. Assume clinical responsibility with the CMO, including regular and special reporting. Foster an environment that promotes TVHC's Quality Initiatives and removes barriers to achieving quality care. Perform health assessments, exams, and diagnostic evaluations. Provide direct clinical services within the provider's area of board certification (or eligibility) according to the highest standards of practice and TVHC policies. Provide leadership and direction in medical program/policy development and revision. Assist in designing, implementing, and evaluating TVHC's clinical programs. Collaborate with other departments for the successful integration of services. Conduct staff performance evaluations and monitor providers' PAQs. Demonstrate commitment to TVHC's Service Excellence Standards through exemplary service and modeling excellence in all relationships. Demonstrates commitment to and understanding of TVHC's Service Excellence Standards, modeling service excellence in all internal and external relationships, and addressing service excellence deficits in staff. In the absence of the CMO or when directed by the CEO or designee, may be asked to assume the responsibilities and authorities of Chief Medical Officer on an interim basis, as required to ensure regulatory compliance and the ongoing clinic operations of TVHC. Collaborates with management team members, as directed, to develop strategies and policies and provides consultation within scope of responsibility. Performs other related duties as may be assigned by the Chief Medical Officer and/or Chief Executive Officer. Requirements: Must have license as an NP/PA/CNM or MD/DO, and board certification or eligibility within the discipline required. Current, valid license to practice medicine in the State of California, including DEA license (if applicable) and CPR certification required. Minimum three (3) years of clinical experience required. Minimum two (2) years of experience supervising providers or other clinical staff preferred. Experience in underserved communities or in a community health center setting preferred. Qualifications: Proficiency in clinical practice within the specified medical specialty. For MDs or DOs, willingness to collaborate with and supervise NP/PA/CNM providers as required. Ability to travel to designated locations as required by supervisor. Demonstrated ability to work effectively both independently and as part of a team. Excellent written and verbal communication skills required. Commitment to maintaining the highest level of confidentiality. Demonstrated leadership skills that build trust and respect among patients, staff, and colleagues. Commitment to staying current with evidence-based best practices in internal medicine and community-based care. Willingness and ability to work some evenings and weekends as needed. Ability to utilize and adapt to evolving healthcare technology systems. Demonstrates flexibility regarding job duties and assignments.

Job DescriptionDescription: Under the direct supervision of the Associate Director, Clinical Services, the Trainer, Clinical Development (LVN) performs a variety of tasks to ensure TVHC's Medical Assistants, Licensed Vocational Nurses, and Registered Nurses receive proper and consistent training across all clinical departments. The Trainer performs full Medical Assistant and Licensed Vocational Nurse responsibilities as part of hands-on training for new hires and provides one-on-one instruction to ensure clinical competencies are met. The Trainer also coordinates and facilitates training for Registered Nurses, ensuring RN-specific competencies are delivered by an appropriately licensed designee. Schedule: This is a full-time position, working 40 hours per week, typically Monday through Friday, with occasional Saturday hours. About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more. Compensation: $37.58 - $41.07 per hour, depending on experience. This position is represented by SEIU, with compensation and benefits determined by the terms of the Collective Bargaining Agreement (CBA). Salary is based on the wage scales outlined in the agreement. Beyond base pay, TVHC provides a comprehensive compensation package that supports the health, wealth, and career development of our employees. Responsibilities: Trains new and current MAs and LVNS on required clinical competencies, including clinical workflows, CLIA/lab procedures, vaccine administration, infection prevention, and use of TVHC systems. Coordinates and facilitates training for RNs ensuring RN-specific competencies are provided and validated by an appropriately licensed designee. Provides instruction to RNs on shared clinical workflows, infection prevention, systems, and other cross-functional areas within LVN scope. Performs all Medical Assistant and Licensed Vocational Nurse responsibilities utilizing best practice standards and promoting TVHC's Service Excellence Standards. Creates and develops training materials, which may include SOPs, workflows, presentations, and procedures. Identifies areas or skill sets that require retraining or additional support and provides follow-up education as needed. Supports MAs, LVNs, and RNs in registering for and maintaining access to required systems (e.g., EZIZ, CAIR, Epic) and monitors compliance to ensure accounts remain active and up to date. Partners with clinic leadership to support clinical workflows, quality initiatives, and new product or equipment implementation. Assists with quality control, quality assurance, safety, and infection control practices to ensure compliance with internal and external regulations. Provides mentoring, assessment, and feedback regarding performance as part of the educational process. Stays current with evidence-based practices, regulatory requirements, and emerging trends in clinical education and Medical Assistant and nursing support training. Serves as an Epic “superuser,” providing EHR orientation, ongoing individual support, and refreshers for clinical staff in collaboration with IT. Assists in the design and delivery of EHR workflows and related training materials. Acts as a resource for clinical staff to answer questions, provide coaching, and assess performance in the execution of job duties. Creates new hire orientation schedules in collaboration with site leadership. Ensures all Medical Assistants, Licensed Vocational Nurses, and Registered Nurses are trained, signed off, and current with all competency and compliance requirements according to scope. Provides back-up support to clinical staff as needed, ensuring all duties performed are within LVN scope. Fosters professionalism, teamwork, and adherence to TVHC's Service Excellence Standards. Travels frequently to multiple TVHC sites to conduct training, provide on-site clinical support, evaluate staff competencies. May attend departmental and interdepartmental meetings to align training initiatives with clinical and operational priorities. Performs other related duties as assigned by supervisor. Requirements: Active Licensed Vocational Nurse (LVN) license in good standing, required. Basic Life Support (BLS) certification required. Minimum of one (1) year of recent clinical experience required. Experience developing and facilitating clinical training for healthcare team members with varying levels of experience and education required. Proficient in clinical competencies across multiple specialties, including Adult Medicine, Family Medicine, Women's Health, and Pediatrics required. Proven ability to design and deliver evidence-based training materials and workflows required. Experience in a primary care setting preferred. Bilingual in English and Spanish is preferred. Must have the ability and flexibility to travel to designated locations as directed by supervisor. Qualifications: Strong communication and interpersonal skills. Able to relate appropriately to, communicate effectively with, and develop trusting relationships with diverse patient populations and with team members. Be self-motivated and able to manage time for optimal productivity. Seeks feedback from trainees, peers, and leadership. Technically savvy and proficient with the Microsoft Suite of Programs. Will be comfortable speaking in front of large groups. Promote team building, excellent customer service, and staff engagement. Ability to travel to various locations as required.

Job DescriptionDescription: Under the direction of the Medical Reception Supervisor, the Appointment Clerk/Medical Receptionist performs a variety of tasks for the agency, as it is the first point of contact via telephone for prospective patients with the clinic. The position is considered a crucial link between the patient and the care delivered by the clinical and service staff of the center. This individual must work collaboratively with all Clinical Services staff in support of direct patient services, exhibiting flexibility and a “can-do” attitude. Patient services are the key priority in this position, requiring the Appointment Clerk/Medical Receptionist to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, consistently exercising utmost discretion, diplomacy, and tact in interactions with patients and staff. Schedule: This is a full-time position, working 40 hours per week, typically Monday through Friday, with occasional Saturday hours. About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more. Compensation: $21.00 - $22.71 per hour, depending on experience. This position is represented by SEIU, with compensation and benefits determined by the terms of the Collective Bargaining Agreement (CBA). Salary is based on the wage scales outlined in the agreement. Beyond base pay, TVHC provides a comprehensive compensation package that supports the health, wealth, and career development of our employees. Responsibilities: Performs day-to-day administrative functions and general office duties. Provides information to Clinic callers according to the Clinic's Policies and Procedures; transfers calls as needed; works with central reception to ensure adequate phone coverage at all times. Welcomes and greets patients/clients/visitors to the department in a manner that is helpful and friendly; determines the purpose of the visit and directs patients/clients/visitors to the appropriate person or department(s). Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the clinic to serve an adequate number of patients as established by grant requirements. When scheduling an appointment, carefully screens patients for new address, new patient visits or update registration and informs patients of adequate information that must be presented at the time of visit. Adheres to all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality. Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practice confidentiality and privacy protocols in accordance with Clinic policies and HIPAA requirements. Maintains patient waiting areas, office files, and front-desk areas in a manner that is organized and neat. Informs the patient of any existing balance noted in the computer and requests that the patient be prepared for any payment due at the time of the visit. Calls patients daily to confirm the next day's appointment. Verifies method of payment for service (MediCal, Medicare, private insurance, private payee, Healthy Families, etc.) and collects data and/or payment as appropriate. Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed. Attends scheduled department staff and clinical meetings. Performs all duties and services in full compliance with TVHC's Service Excellence Standards. Performs all duties in support of successful EHR/EPM implementation. Requirements: High school diploma or GED required. Bilingual in English and Spanish required. Minimum of one (1) year of healthcare experience is highly preferred. Prior administrative or clerical experience in a clinical or community-based setting is highly preferred. Qualifications: Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of patients/clients/visitors in a manner that is efficient and productive. Must be highly flexible; able to accommodate the changing needs of the department. Knowledge of basic math and modern office procedures. Ability to work well under pressure with minimal supervision. Proven flexibility and willingness to handle a variety of tasks. Willingness to work evenings and/or weekends. Ability to travel to designated locations as required by supervisor. Basic to intermediate computer knowledge and skills. Training and/or experience with computer data entry and the ability to type a minimum of 45 WPM.

Full-time Description Reporting to the Chief Operations Officer, the Manager of Information Technology plays a key leadership role in shaping, supporting, and improving the technology systems that keep our organization running smoothly. This position oversees technology strategy and daily operations while making sure our systems are secure, compliant, and reliable. The IT Manager will guide the agency's technology roadmap, manage projects from start to finish, and support staff across the organization with their technology needs. From planning large-scale system upgrades to offering one-on-one training, this is a hands-on role that combines big-picture vision with day-to-day problem solving. This position also leads our IT team, fostering a supportive and collaborative environment where staff feel empowered to do their best work. Oversees: Information Technology Staff Schedule: This is a full-time position, working 40 hours per week, typically Monday through Friday, with occasional Saturday hours. About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more. Compensation: $96,532.80 - $113,786.40 annualized, depending on experience. TVHC offers compensation ranges that are determined by a thorough market-based analysis and are fully disclosed in accordance with California law. The pay for a selected candidate is determined by a variety of factors to ensure fair and equitable compensation. We are committed to providing a competitive compensation package that extends beyond base salary, designed to support the health, wealth, and career development of our employees. Responsibilities: Technology Leadership: Partner with agency leaders to develop and execute long-term IT strategies that align with organizational goals and best practices. Vendor Management: Manage relationships with key partners including OCHIN Epic, network providers, and data centers. Promote effective communication and ensure timely issue resolution. Budget Oversight: Partner with the Chief Operations Officer to develop and manage the IT budget covering staffing, licensing, hardware, and support contracts. Maintain fiscal accountability and plan for future needs. System Administration: Oversee enterprise systems, including design, integration, and maintenance of platforms such as DEXIS in the dental clinics. Data and Analytics: Collaborate with Quality, Clinical, and Operations teams to support data reporting and analytics using Epic/OCHIN and other data sources to drive performance improvement and decision-making. Security and Compliance: Maintain compliance with HIPAA/HITECH and other security standards. Lead risk assessments, monitor security protocols, and manage disaster recovery planning. Project Management: Lead IT projects from planning to completion, ensuring priorities, timelines, and resources are well-managed. System Reliability: Monitor system performance and uptime, implement preventive maintenance, and ensure business continuity. Customer Support: Oversee the IT help desk and promote a culture of responsive, user-friendly service for all staff and providers. Communication Systems: Manage enterprise communication and collaboration tools, including phones, intranet, websites, and call centers, ensuring efficiency and proper licensing. Team Development: Provide guidance, feedback, and professional development for IT staff, promoting teamwork and accountability. Service Excellence: Model and uphold TVHC's Service Excellence Standards in all interactions and partnerships. Requirements High school diploma or equivalent required. Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field preferred. Minimum three (3) years of experience in Information Technology required, preferably in a healthcare or nonprofit setting. Minimum two (2) years of leadership experience, including managing projects, teams, or key initiatives. Prior experience implementing or supporting Epic/OCHIN systems preferred. Solid and proven experience working with diverse communities in a non-profit or healthcare setting. Ability to travel to multiple sites and work occasional evenings or weekends as needed. Qualifications: Comprehensive knowledge of information technology systems, network infrastructure, and cybersecurity best practices. Ability to translate complex technical concepts into clear, actionable information for non-technical audiences. Ability to manage vendors, budgets, and simultaneous technology projects within established timelines. Strong analytical and critical thinking skills with the ability to anticipate issues and develop effective solutions. Demonstrated ability to work both independently and collaboratively in a fast-paced, service-oriented environment. Excellent interpersonal, communication, and organizational skills, with a customer service-focused approach.

Job DescriptionDescription: As a Medical Assistant (MA) at Tiburcio Vasquez Health Center, Inc. (TVHC) this position performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The incumbent must work collaboratively with all Clinical services staff in support of direct patient services, exhibiting flexibility and a “can-do” attitude. Patient services are the key priority in this position requiring the MA to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions. Schedule: This is a full-time position, working 40 hours per week, typically Monday through Friday, with occasional Saturday hours. About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more. Compensation: $22.52 - $24.60 per hour, depending on experience. This position is represented by SEIU, with compensation and benefits determined by the terms of the Collective Bargaining Agreement (CBA). Salary is based on the wage scales outlined in the agreement. Beyond base pay, TVHC provides a comprehensive compensation package that supports the health, wealth, and career development of our employees. Responsibilities: Performs day-to-day administrative functions and general office duties. Provides information to Clinic callers according to the Clinic's Policies and Procedures; transfers calls as needed; works with central reception to ensure adequate phone coverage at all times. Welcomes and greets patients/clients/visitors to the department in a manner that is helpful and friendly; determines the purpose of the visit and directs patients/clients/visitors to the appropriate person or department(s). Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the clinic to serve an adequate number of patients as established by grant requirements. When scheduling an appointment, carefully screens patients for new address, new patient visits or update registration and informs patients of adequate information that must be presented at the time of visit. Adheres to all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality. Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practice confidentiality and privacy protocols in accordance with Clinic policies and HIPAA requirements. Maintains patient waiting areas, office files, and front-desk areas in a manner that is organized and neat. Informs the patient of any existing balance noted in the computer and requests that the patient be prepared for any payment due at the time of the visit. Calls patients daily to confirm the next day's appointment. Verifies method of payment for service (MediCal, Medicare, private insurance, private payee, Healthy Families, etc.) and collects data and/or payment as appropriate. Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed. Attends scheduled department staff and clinical meetings. Performs all duties and services in full compliance with TVHC's Service Excellence Standards. Performs all duties in support of successful EHR/EPM implementation. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and expectations required of the position. Requirements: High school diploma (or GED), or trade certificate required. Clinical Medical Assistant certification from an accredited school is required. Bilingual; English/Spanish preferred. BLS certification required. Qualifications: Ability to periodically travel to different clinics, as required. Prior experience as Medical Assistant in a non-profit clinical setting; community health desirable. Experienced with Electronic Health Records (EPIC). Excellent communication skills at level necessary for taking patients' medical histories, understanding provider and supervisors' instructions, and for accurately documenting patients' medical information. Ability to effectively communicate with patient population and staff while demonstrating a high degree of diplomacy and tact. Ability to multi-task and work effectively in a high-stress and fast-moving environment. Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations. Working knowledge of “Universal Precautions,” demonstrates professionalism at all times. Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA.

Job DescriptionDescription: Working from a solutions-oriented approach, the staff Podiatrist treats a variety of foot and ankle ailments including calluses, ingrown toenails, heel spurs, and arch problems as well as foot and leg problems associated with diabetes and other diseases. The position also serves as coach/mentor/trainer to other clinicians and clinical support staff, giving guidance in best practices, troubleshooting of medical services and operations related to Podiatry. The position reports directly to the Chief Integrations Officer (CIO) or CIO designee. Schedule: This is an on-call position, working as needed. About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Compensation: $100.28 - $109.58 per hour, depending on experience. This rate includes a 20% differential in lieu of benefits. TVHC offers compensation ranges that are determined by a thorough market-based analysis and are fully disclosed in accordance with California law. The pay for a selected candidate is determined by a variety of factors to ensure fair and equitable compensation. We are committed to providing a competitive compensation package that extends beyond base salary, designed to support the health, wealth, and career development of our employees. Responsibilities: Assess the condition of a patient's feet, ankles, or lower legs by reviewing his or her medical history, listening to the patient's concerns, and performing a physical examination as needed. Diagnose foot, ankle, and lower-leg problems through local examination, x rays, medical laboratory tests, and other methods. Provide treatment for foot, ankle, and lower leg ailments, such as prescribing special shoe inserts (orthotics) to improve a patient's mobility. Perform ambulatory foot and ankle surgeries and correcting foot and ankle deformities within the scope of out-patient practice. Give advice and instruction on foot and ankle care and on general wellness techniques and prescribe medications as needed. Refer patients to other physicians or specialists if they detect larger health problems, such as diabetes. Stays abreast of advances in podiatric medicine by attending trainings and conferences, and read related material. Provide podiatric support, counseling, and education in the management of common acute and chronic podiatric illnesses. Collaborates with clinical providers in all departments and supports with consults related to podiatry. Works as a member of the health care team and assists in education of patients and the target community in preventive health care and health maintenance concepts. Demonstrates pattern of continued learning to ensure growth as a practitioner. Attends internal and external meetings, workshops, and conferences, and participates on task forces or committees, as necessary and/or required by TVHC, Inc. Performs all duties in support of successful EHR/EPM implementation. Demonstrates commitment to, and understanding of, TVHC's Service Excellence Standards, by modeling service excellence in all internal and external relationships, addressing service excellence deficits in staff, and in performance of all duties and responsibilities of this position. Provides additional assistance within and outside of clinical arena, as requested and/or as appropriate, to ensure the ongoing success of the organization. Other duties or responsibilities as assigned by Chief Integrations Officer/designee. Ability to travel to other clinics as needed. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and expectations required of the position. Requirements: Doctor of Podiatric Medicine (DPM) degree from an accredited college of podiatric medicine required. Current, valid Podiatrist license in the State of California's Board of Podiatric medicine required. Current DEA license and CPR required. Qualifications: Previous experience providing Podiatry care within a community health center environment preferred. Demonstrated ability to work effectively independently and as part of a team, in collaborative settings, required. Excellent written and verbal communication skills required. Understands and commits to maintaining highest level of confidentiality. Demonstrated ability to build the trust and respect of patients, staff, colleagues, external contacts, and other TVHC members. Excellent problem-solving skills required, including creativity, resourcefulness, timeliness, and technical knowledge related to analyzing and resolving medical problems. Sensitivity to needs of culturally and linguistically diverse patient and employee population. Excellent emotional coping skills, adequate to confront difficult emotional situations and emotional responses of others. Willingness and ability to work some evenings and weekends, as needed. Demonstrated ability to utilize computer technology and to willingness to develop and adapt to the evolving technological requirements of modern medical health center practices. Ability to speak basic Spanish to examine and converse with patients is preferred.

The Mobile Van Operator is responsible for driving and operating TVHC's mobile van to deliver community-based health services. This role ensures the safe, efficient, and professional operation of the vehicle, including transport to and from designated service sites, daily setup and breakdown, and basic maintenance to keep the mobile unit safe and fully functional for patients and staff. Schedule: This is an on-call position, which requires flexibility in availability. Please note that the number of hours per week may vary (up to 40 hours) based on operational needs, and while the role is on-call, there may be opportunities for additional shifts or regular hours depending on demand. About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Compensation: $25.20 - $26.28 per hour, depending on experience. TVHC offers compensation ranges that are determined by a thorough market-based analysis and are fully disclosed in accordance with California law. The pay for a selected candidate is determined by a variety of factors to ensure fair and equitable compensation. These factors include the candidate's experience, education, skills, training, licensure, certifications, and the specific scope of the role. We are committed to providing a competitive compensation package that extends beyond base salary, designed to support the health, wealth, and career development of our employees. Responsibilities: Safely drive and transport the mobile dental van to and from assigned service locations and storage facilities. Perform daily setup and breakdown of the mobile unit, ensuring readiness for patient care. Conduct and document daily pre-trip and post-trip vehicle inspections. Essure that the mobile dental van receives proper maintenance for optimal function and operation. Schedule and coordinate routine maintenance and service appointments. Maintain accurate maintenance logs and promptly report vehicle service needs. Ensure the safety of all patients, staff, and equipment during transport and setup. Respond appropriately to emergencies within the scope of training and organizational policy. Maintain cleanliness and organization of the mobile unit at all times. Perform other duties as assigned. Requirements High school diploma or GED equivalent required. Minimum of one (1) year of experience driving a mobile clinic van, bus, or similar vehicle required. Valid and current California Class C driver's license with no suspensions or revocations required. Mechanical skills and ability to address minor vehicle issues required. Ability to drive to various sites as needed required. Qualifications: Ability to safely operate and maneuver large vehicles or mobile units. Reliable, adaptable, and able to work independently. Strong communication and teamwork skills.

Job DescriptionDescription: Under the direction of the Supervising Registered Dietitian and WIC Program Director, performs clerical tasks. The WIC Clerk is responsible for coordinating the flow of information to participants. Schedule: This is a full-time position, working 40 hours per week, typically Monday through Friday, with occasional Saturday hours. About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more. *As position is grant-funded, employment is subject to the availability of grant funding* Compensation: $20.79 - $22.71 per hour, depending on experience. This position is represented by SEIU, with compensation and benefits determined by the terms of the Collective Bargaining Agreement (CBA). Salary is based on the wage scales outlined in the agreement. Beyond base pay, TVHC provides a comprehensive compensation package that supports the health, wealth, and career development of our employees. Responsibilities: Adhere to WIC Federal Regulations, WIC State Policy, TVHC Personnel Policy & Procedure, and TVHC WIC Policy & Procedure. Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry. Welcomes and greets patients/clients/visitors to the department in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors to appropriate person or department(s). Adheres to all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality. Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements. Participates in all aspects of Screening, Processing Eligibility, Rescheduling Appointments, and Food Instrument Security and Distribution. Handle, operate and maintain telephone system and other office and computer equipment. Perform inventories and orders office supplies, forms, nutrition education materials. 1% Coordinates community referrals. Word processing reports, policy and procedure, class curriculums, etc. Completes assigned tasks related to program day to day operations. Participates in assigned outreach activities. Participates in program continuing education, in-services, scheduled meetings, or any related educational program. Rotates among TVHC WIC sites as necessary. Performs all duties and service in full compliance with TVHC's Service Excellence Standards. Performs all duties in support of successful EHR/EPM implementation. Performs other duties assigned by Program Director or Supervising Dietitian including but not limited to protect, promote, and support breastfeeding in a manner that is consistent with WIC regulations, policies, and initiatives. Requirements: High school graduate, or equivalent, required. Education/training or work experience in computer basics and data entry. Bilingual English/Spanish required. A minimum of one (1) year of experience in Customer Service. Prior administrative or clerical experience in WIC preferred. Knowledge, understanding, and sensitivity to multicultural groups, encompassing their socio-economic backgrounds. Qualifications Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards. Must have the ability to exercise a high degree of diplomacy and tact; excellent customer service and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups. Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/clients/visitors in a manner that is efficient and productive. Ability to work well under pressure with minimal supervision. Proven flexibility and willingness to handle a variety of tasks. Willingness to work evenings and/or weekends. Ability to learn and understand MIS Program Application. Knowledge of basic math and modern office procedures. Competent in word processing programs, i.e. Microsoft Programs, etc. Ability to travel to designated site locations.

The Director, Population Health plays a critical role in advancing TVHC's commitment to building healthier communities and promoting health equity through high-value, patient-centered services. This leader will oversee the design, implementation, and continuous improvement of a comprehensive population health program that strengthens outcomes across the organization. Working in a highly collaborative, matrixed environment, the Director will partner closely with clinical, operational, and business teams to drive measurable improvements in population health, patient experience, care team experience, health equity, and enhance cost effectiveness. Through this work, the Director will help position TVHC for ongoing clinical transformation and long-term success in value-based care. About Us: TVHC is a Federally Qualified Health Center (FQHC) that is dedicated to promoting the health and well-being of our community by providing accessible, high quality care by integrating primary care, dental care, WIC support, mental health counseling, community health education and more. Compensation: $135,133.60 - $160,133.60 annualized, depending on experience. TVHC offers compensation ranges that are determined by a thorough market-based analysis and are fully disclosed in accordance with California law. The pay for a selected candidate is determined by a variety of factors to ensure fair and equitable compensation. We are committed to providing a competitive compensation package that extends beyond base salary, designed to support the health, wealth, and career development of our employees. Responsibilities: Assists senior leadership in system-wide transformation to sustainable healthcare delivery model(s) in a Federally Qualified Health Center setting. Participates in the development of short-term and long-range goals, objectives and operational plans. Oversees the day-to-day operational processes related to care management, performance improvement, population health analytics, related contracted vendors, state and federal programs, and assigned grant programs that impact population health. Leads the population health operations, chronic condition management, and complex care management to meet our patients where they are at on their terms in their care journey. Leverages technology resources available and partners with IS team to develop dashboards and platforms that support staff and programs. Serves as a liaison with payors, MSOs, community-based organizations, and other healthcare providers to develop partnerships and programs in support of our mission and values. Works with dyad clinical and operational leaders to improve quality, experience, effectiveness, and efficiency. Applies clinical expertise and sound professional judgment, within the RN/LCSW scope of practice, to support care management and the clinical aspects of population health programs. Provides day-to-day leadership, direction, and support to care management and population health staff, including coaching, workflow guidance, and oversight of assigned work. Other duties as assigned. Requirements RN or LCSW required. BLS certification required. Minimum of five (5) years of progressive management experience within a healthcare provider, payer, association, or vendor setting required. Project management and performance improvement experience highly preferred. Experience implementing and managing information systems in complex environments. Experience with various value-based care delivery models and payment arrangements, including working with government programs and products. Ability to travel to designated locations as directed by supervisor. Qualifications: Demonstrated ability to assess organizational needs, design and implement programs and evaluate results. Ability to influence change on a large scale and successfully promote with teams of healthcare professionals. Experience in developing analytics tools and approaches to identify population cohorts, examine patterns, model outcomes, and evaluate results. Experience and demonstrated leadership in quality transformation, delivery transformation and/or population health programs. Experience with major health information technology platforms, including care management, performance improvement, analytics, health information exchange and electronic medical record. Ability to translate vision into a strategic plan and execute on that plan. Demonstrated leadership skills, particularly in cultivating a high-performing leadership team, and in developing and maintaining excellent partnerships with providers, professionals, and staff. High degree of resilience, persistence, and ability to thrive in an environment of rapid change. Experience in working with culturally diverse populations and delivery health equity. Knowledge of various healthcare settings associated workflows for provision of care. Demonstrated use of Microsoft Office Suite, Power BI, and Tableau Exceptional verbal and written communication skills Ability to clearly communicate and find reasonable solutions to complex situations as they arise. Ability to represent the organization in a positive manner, within the organization as well as in the community.

The Human Resources (HR) Generalist reporting to the Sr. HR Manager with a dotted line to the Talent Acquisition Manager, provides comprehensive support across the full scope of HR services at TVHC. The primary focus for this role is leave administration, employee relations, workers' compensation, ergonomic evaluations, HR HelpDesk inquiries and HR compliance. The Generalist also contributes to onboarding and recruitment activities, I-9 and E-Verify compliance, employment verifications, personnel file management, HRIS data integrity, benefits coordination, payroll-related tasks, and operational support across all TVHC sites. About TVHC: TVHC is a Federally Qualified Health Center (FQHC) in the East Bay with ten primary care clinics, four school-based sites, close to 400 employees, multiple service lines, and an operating budget of $60M. This deeply mission-driven community health center provides vital healthcare services to more than 30,000 patients annually - including some of the most vulnerable and marginalized populations - through comprehensive medical, dental, and behavioral health services, as well as youth health, WIC, and health education programs. Compensation: $33.10 - $37.37 per hour, depending on experience. TVHC offers compensation ranges that are determined by a thorough market-based analysis and are fully disclosed in accordance with California law. The pay for a selected candidate is determined by a variety of factors to ensure fair and equitable compensation. We are committed to providing a competitive compensation package that extends beyond base salary, designed to support the health, wealth, and career development of our employees. Responsibilities: Advises on employee relations issues and manages related documentation and communication, including corrective action and performance matters, ensuring consistency, confidentiality, and professional handling. Assists with offboarding and termination processes, including documentation, communication, and record updates. Manages the administration and tracking of leave programs (FMLA, CFRA, PDL, ADA and other leave types), including required communication and documentation. Oversees all aspects of the workers' compensation process, including employee communication, documentation, and coordination of return-to-work or modified duty assignments. Serves as a knowledgeable resource for employees and supervisors regarding HR policies, procedures, and general inquiries. Ensures compliance with federal, state, and organizational requirements, including I-9/E-Verify, mandated reporting, and personnel file standards. Manages employment verifications for internal and external requests, ensuring accuracy and timely completion. Maintains accurate and organized employee records and participates in regular audits and compliance reviews. Partners with the Credentialing Department for the onboarding process for new hires, ensuring all required documentation (e.g., background checks, bilingual testing, physicals, immunization records). Works collaboratively with Compliance, and key stakeholders across the organization to facilitate regulatory documentation. May participate in recruitment activities such as job postings, interview coordination, candidate communication, and job fairs as needed. Manages the processing of referral bonus payments and employee bonuses. May assist with onboarding tasks, including pre-employment compliance, document collection, and HRIS setup. May provide support for New Hire Orientation activities including preparing orientation packets, coordinating presenters, and ensuring a seamless onboarding experience. Ensures required employment documents are completed for new hires, transfers, promotions, and other employment changes. Assists with employee badges and may assist with key card access requests. May assists with onboarding for volunteers, interns, and students. Maintains accurate employee information in the HRIS and ensures data integrity across HR systems. May provides general benefits-related guidance. Manages the HR HelpDesk inquiries and ensures timely resolution or appropriate routing. Processes employee requests such as work schedule agreements, scholarship applications, and educational reimbursement submissions. Monitors on-call and temporary staff status to ensure accurate and compliant recordkeeping. Supports with HR reporting, data maintenance, departmental meetings notes, office supply management, and cross-organizational projects. Assists with HR events, trainings, and internal coordination activities. Other duties as assigned. Requirements High School Diploma or equivalent required. Associate's degree (AA) in Human Resources, Business, Psychology, Sociology, or a related field preferred. Minimum of five (5) years of direct involvement in employee relations, including performance concerns, and corrective action is required. Experience and solid of understanding with leave of absence management (FMLA/CFRA/PDL/ADA etc.). Working knowledge of California labor laws required. Prior work experience within a Federally Qualified Health Center (FQHC) or a unionized environment is a plus. Qualifications: Strong ability to navigate ambiguity and make sound, informed decisions in situations requiring nuance, adaptability, and critical thinking. Proven ability to learn, retain, and apply complex information across detailed tasks and broader organizational needs. Strong ability to work autonomously while recognizing when guidance is needed. Ability to navigate conflict and conduct difficult conversations with employees at all levels. Strong written and verbal communication skills. Exceptional organizational skills and attention to detail. Ability to maintain the highest level of confidentiality in all HR matters. Proven ability to build trust and maintain effective working relationships with staff, peers, and external partners. Strong problem-solving abilities, including creativity, resourcefulness, and timely follow-through. Ability to travel to various

Full-time Description Under the direct supervision of the Associate Director, Clinical Services, the Trainer, Clinical Development (LVN) performs a variety of tasks to ensure TVHC's Medical Assistants, Licensed Vocational Nurses, and Registered Nurses receive proper and consistent training across all clinical departments. The Trainer performs full Medical Assistant and Licensed Vocational Nurse responsibilities as part of hands-on training for new hires and provides one-on-one instruction to ensure clinical competencies are met. The Trainer also coordinates and facilitates training for Registered Nurses, ensuring RN-specific competencies are delivered by an appropriately licensed designee. Schedule: This is a full-time position, working 40 hours per week, typically Monday through Friday, with occasional Saturday hours. About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more. Compensation: $37.58 - $41.07 per hour, depending on experience. This position is represented by SEIU, with compensation and benefits determined by the terms of the Collective Bargaining Agreement (CBA). Salary is based on the wage scales outlined in the agreement. Beyond base pay, TVHC provides a comprehensive compensation package that supports the health, wealth, and career development of our employees. Responsibilities: Trains new and current MAs and LVNS on required clinical competencies, including clinical workflows, CLIA/lab procedures, vaccine administration, infection prevention, and use of TVHC systems. Coordinates and facilitates training for RNs ensuring RN-specific competencies are provided and validated by an appropriately licensed designee. Provides instruction to RNs on shared clinical workflows, infection prevention, systems, and other cross-functional areas within LVN scope. Performs all Medical Assistant and Licensed Vocational Nurse responsibilities utilizing best practice standards and promoting TVHC's Service Excellence Standards. Creates and develops training materials, which may include SOPs, workflows, presentations, and procedures. Identifies areas or skill sets that require retraining or additional support and provides follow-up education as needed. Supports MAs, LVNs, and RNs in registering for and maintaining access to required systems (e.g., EZIZ, CAIR, Epic) and monitors compliance to ensure accounts remain active and up to date. Partners with clinic leadership to support clinical workflows, quality initiatives, and new product or equipment implementation. Assists with quality control, quality assurance, safety, and infection control practices to ensure compliance with internal and external regulations. Provides mentoring, assessment, and feedback regarding performance as part of the educational process. Stays current with evidence-based practices, regulatory requirements, and emerging trends in clinical education and Medical Assistant and nursing support training. Serves as an Epic “superuser,” providing EHR orientation, ongoing individual support, and refreshers for clinical staff in collaboration with IT. Assists in the design and delivery of EHR workflows and related training materials. Acts as a resource for clinical staff to answer questions, provide coaching, and assess performance in the execution of job duties. Creates new hire orientation schedules in collaboration with site leadership. Ensures all Medical Assistants, Licensed Vocational Nurses, and Registered Nurses are trained, signed off, and current with all competency and compliance requirements according to scope. Provides back-up support to clinical staff as needed, ensuring all duties performed are within LVN scope. Fosters professionalism, teamwork, and adherence to TVHC's Service Excellence Standards. Travels frequently to multiple TVHC sites to conduct training, provide on-site clinical support, evaluate staff competencies. May attend departmental and interdepartmental meetings to align training initiatives with clinical and operational priorities. Performs other related duties as assigned by supervisor. Requirements Active Licensed Vocational Nurse (LVN) license in good standing, required. Basic Life Support (BLS) certification required. Minimum of one (1) year of recent clinical experience required. Experience developing and facilitating clinical training for healthcare team members with varying levels of experience and education required. Proficient in clinical competencies across multiple specialties, including Adult Medicine, Family Medicine, Women's Health, and Pediatrics required. Proven ability to design and deliver evidence-based training materials and workflows required. Experience in a primary care setting preferred. Bilingual in English and Spanish is preferred. Must have the ability and flexibility to travel to designated locations as directed by supervisor. Qualifications: Strong communication and interpersonal skills. Able to relate appropriately to, communicate effectively with, and develop trusting relationships with diverse patient populations and with team members. Be self-motivated and able to manage time for optimal productivity. Seeks feedback from trainees, peers, and leadership. Technically savvy and proficient with the Microsoft Suite of Programs. Will be comfortable speaking in front of large groups. Promote team building, excellent customer service, and staff engagement. Ability to travel to various locations as required.

Full-time Description Under the direction of the Medical Reception Supervisor, the Appointment Clerk/Medical Receptionist performs a variety of tasks for the agency, as it is the first point of contact via telephone for prospective patients with the clinic. The position is considered a crucial link between the patient and the care delivered by the clinical and service staff of the center. This individual must work collaboratively with all Clinical Services staff in support of direct patient services, exhibiting flexibility and a “can-do” attitude. Patient services are the key priority in this position, requiring the Appointment Clerk/Medical Receptionist to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, consistently exercising utmost discretion, diplomacy, and tact in interactions with patients and staff. Schedule: This is a full-time position, working 40 hours per week, typically Monday through Friday, with occasional Saturday hours. About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more. Compensation: $21.00 - $22.71 per hour, depending on experience. This position is represented by SEIU, with compensation and benefits determined by the terms of the Collective Bargaining Agreement (CBA). Salary is based on the wage scales outlined in the agreement. Beyond base pay, TVHC provides a comprehensive compensation package that supports the health, wealth, and career development of our employees. Responsibilities: Performs day-to-day administrative functions and general office duties. Provides information to Clinic callers according to the Clinic's Policies and Procedures; transfers calls as needed; works with central reception to ensure adequate phone coverage at all times. Welcomes and greets patients/clients/visitors to the department in a manner that is helpful and friendly; determines the purpose of the visit and directs patients/clients/visitors to the appropriate person or department(s). Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the clinic to serve an adequate number of patients as established by grant requirements. When scheduling an appointment, carefully screens patients for new address, new patient visits or update registration and informs patients of adequate information that must be presented at the time of visit. Adheres to all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality. Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practice confidentiality and privacy protocols in accordance with Clinic policies and HIPAA requirements. Maintains patient waiting areas, office files, and front-desk areas in a manner that is organized and neat. Informs the patient of any existing balance noted in the computer and requests that the patient be prepared for any payment due at the time of the visit. Calls patients daily to confirm the next day's appointment. Verifies method of payment for service (MediCal, Medicare, private insurance, private payee, Healthy Families, etc.) and collects data and/or payment as appropriate. Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed. Attends scheduled department staff and clinical meetings. Performs all duties and services in full compliance with TVHC's Service Excellence Standards. Performs all duties in support of successful EHR/EPM implementation. Requirements High school diploma or GED required. Bilingual in English and Spanish required. Minimum of one (1) year of healthcare experience is highly preferred. Prior administrative or clerical experience in a clinical or community-based setting is highly preferred. Qualifications: Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of patients/clients/visitors in a manner that is efficient and productive. Must be highly flexible; able to accommodate the changing needs of the department. Knowledge of basic math and modern office procedures. Ability to work well under pressure with minimal supervision. Proven flexibility and willingness to handle a variety of tasks. Willingness to work evenings and/or weekends. Ability to travel to designated locations as required by supervisor. Basic to intermediate computer knowledge and skills. Training and/or experience with computer data entry and the ability to type a minimum of 45 WPM.

Full-time Description As a Medical Assistant (MA) at Tiburcio Vasquez Health Center, Inc. (TVHC) this position performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The incumbent must work collaboratively with all Clinical services staff in support of direct patient services, exhibiting flexibility and a “can-do” attitude. Patient services are the key priority in this position requiring the MA to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions. Schedule: This is a full-time position, working 40 hours per week, typically Monday through Friday, with occasional Saturday hours. About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more. Compensation: $22.52 - $24.60 per hour, depending on experience. This position is represented by SEIU, with compensation and benefits determined by the terms of the Collective Bargaining Agreement (CBA). Salary is based on the wage scales outlined in the agreement. Beyond base pay, TVHC provides a comprehensive compensation package that supports the health, wealth, and career development of our employees. Responsibilities: Performs day-to-day administrative functions and general office duties. Provides information to Clinic callers according to the Clinic's Policies and Procedures; transfers calls as needed; works with central reception to ensure adequate phone coverage at all times. Welcomes and greets patients/clients/visitors to the department in a manner that is helpful and friendly; determines the purpose of the visit and directs patients/clients/visitors to the appropriate person or department(s). Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the clinic to serve an adequate number of patients as established by grant requirements. When scheduling an appointment, carefully screens patients for new address, new patient visits or update registration and informs patients of adequate information that must be presented at the time of visit. Adheres to all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality. Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practice confidentiality and privacy protocols in accordance with Clinic policies and HIPAA requirements. Maintains patient waiting areas, office files, and front-desk areas in a manner that is organized and neat. Informs the patient of any existing balance noted in the computer and requests that the patient be prepared for any payment due at the time of the visit. Calls patients daily to confirm the next day's appointment. Verifies method of payment for service (MediCal, Medicare, private insurance, private payee, Healthy Families, etc.) and collects data and/or payment as appropriate. Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed. Attends scheduled department staff and clinical meetings. Performs all duties and services in full compliance with TVHC's Service Excellence Standards. Performs all duties in support of successful EHR/EPM implementation. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and expectations required of the position. Requirements High school diploma (or GED), or trade certificate required. Clinical Medical Assistant certification from an accredited school is required. Bilingual; English/Spanish preferred. BLS certification required. Qualifications: Ability to periodically travel to different clinics, as required. Prior experience as Medical Assistant in a non-profit clinical setting; community health desirable. Experienced with Electronic Health Records (EPIC). Excellent communication skills at level necessary for taking patients' medical histories, understanding provider and supervisors' instructions, and for accurately documenting patients' medical information. Ability to effectively communicate with patient population and staff while demonstrating a high degree of diplomacy and tact. Ability to multi-task and work effectively in a high-stress and fast-moving environment. Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations. Working knowledge of “Universal Precautions,” demonstrates professionalism at all times. Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA.