Ticket Agent Education Requirements And Courses

Ticket agent education requirements

Updated January 8, 2025

2 min read

Usually, ticket agents don't need a college education. The most common degree for ticket agents is bachelor's degree with 35% graduates, with only 29% ticket agent graduates earning high school diploma. Ticket agents who decided to graduate from college often finish University of Phoenix or University of Nevada - Las Vegas. Some good skills to have in this position include reservations, cash handling and ticket sales.

Popular ticket agent certifications include Travel and Tourism Professional (TTP), Dental Assistant (RDA), or Commercial Driver License (CDL). To improve ticket agent qualification and skills, we prepared some online courses to help in ticket agent education paths.

What education do you need to become a ticket agent?

What degree do you need to be a ticket agent?

The most common degree for ticket agents is bachelor's degree, with 35% of ticket agents earning that degree. The second and third most common degree levels are high school diploma degree at 29% and high school diploma degree at 21%.

Bachelor's, 35%

High School Diploma, 29%

Associate, 21%

Diploma, 8%

Other Degrees, 7%

What should I major in to become a ticket agent?

You should major in business to become a ticket agent. 25% of ticket agents major in business. Other common majors for a ticket agent include general studies and hospitality management.

Business, 25%

General Studies, 8%

Hospitality Management, 7%

Criminal Justice, 6%

Other Majors, 54%

Best majors for ticket agents

Rank	Major	Percentages
1	Business	25.1%
2	General Studies	7.6%
3	Hospitality Management	6.7%
4	Criminal Justice	6.3%
5	Accounting	5.9%

Show more common ticket agent majors

20 best online courses for ticket agents

Advertising disclosure

1. HubSpot: Working with a ticketing system

We will begin this guided project by understanding what Hubspot is. We will explore the contacts, conversation, marketing, sales & service sections of Hubspot. Then we will integrate Hubspot with Gmail and Calendar. In the final tasks, we will create a support ticket and explore the ticket flow from ticket creation to its closing This course will be helpful to you if you are a small business and want to track everything from sales to marketing to customer support to operations in one place...

2. Adding a Phone Gateway to a Virtual Agent

This is a self-paced lab that takes place in the Google Cloud console. In this lab you will continue working on your Pigeon Travel virtual agent and add a phone gateway to allow users to call into your virtual agent...

3. Zendesk for Customer Service Agents-Complete Training Course

4.7

(317)

Learn how to use all available options of Zendesk and manage your tickets like a real PRO. This is a complete training...

4. Zendesk for Customer Service Agents Training Course

4.6

(1,065)

How to provide great customer support using Zendesk, a course for beginners...

5. B2B Sales Skills: LinkedIn Lead Generation, Cold Email Sales

4.5

(327)

High-ticket B2B sales and marketing. Generate leads, sell to big companies, and win large deals. Learn sales skills!...

6. Travel Management Course (Skill-Based)

4.3

(396)

#1 Travel Management Course in the Industry .All you need to know to step into the Travel & Tourism Sector...

7. Executive Travel Planning for Virtual Assistants

4.6

(412)

Manage flights, hotels, and car services for corporate travel like a pro! PLUS travel changes during a global crisis...

8. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

9. Your Customer Service Toolbox: Best Practices for Beginners

4.5

(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

10. Amadeus GDS Training Amadeus Course Amadeus Tutorial

4.1

(567)

Amadeus Course Step by Step Amadeus Course Amadeus GDS Training Amadeus GDS Reservation Course...

11. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

12. Sabre GDS Training Sabre GDS Course Sabre GDS Tutorial

4.1

(464)

Sabre GDS Course from Basics to Advance Level Sabre Reservation Course Sabre GDS Course...

13. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

14. Sales Skills & Negotiation Skills - Selling Masterclass

4.5

(1,744)

Learn How To Sell - Step By Step Guide To Self Development As A Sales Consultant - Structured Training For Beginners...

15. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

16. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

17. Learn Cold Calling Like the Wolf of Wall Street in 3 Days

4.5

(498)

Cold Calling Like Jordan Belfort: the Exact Blueprint (Including Script & Templates) to Close the Sale Within 3 Days...

18. Customer Service: 6 Keys To Exceptional Customer Service

4.6

(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

19. The Complete B2B Sales Masterclass: 6 Courses in 1

(413)

1. Generate Leads, 2. Pitch, 3. Close & Handle Any Objection: Get Certified in Cutting Edge, Non-Pushy B2B Sales System...

20. CSMath: Make Data-Driven Decisions in Customer Success

4.2

(320)

Learn how to separate the signals from the noise!...

Average ticket agent salary by education level

According to our data, ticket agents with a Bachelor's degree earn the highest average salary, at $30,688 annually. Ticket agents with a Associate degree earn an average annual salary of $29,746.

Ticket agent education level	Ticket agent salary
High School Diploma or Less	$29,064
Bachelor's Degree	$30,688
Some College/ Associate Degree	$29,746