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  • Customer service/work from home agents

    B&C Call Center Solutions 4.2company rating

    Ticket agent job in Columbus, OH

    We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon. Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm Full benefits for full time and part time after a period of 30 days. W2 employee Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis. What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States. Respond Today
    $25k-32k yearly est. 60d+ ago
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  • Remote Customer Service Agent

    Ver-A-Fast 4.3company rating

    Remote ticket agent job

    GREAT WORK FROM HOME OPPORTUNITY We have been in business for over 40 years. Weekly pay. No out of pocket investment. No experience needed, we train you! Work from the comfort of your own home using your own computer. Dependable, energetic people with excellent communication skills and a passion for customer service needed. We offer a variety of opportunities, but currently we are contracting for inbound customer service and outbound customer service calls. Flexible day, evening and weekend shifts available. Agents need to have a personal PC or Laptop, USB headset with microphone and hard wired Internet access. If interested CLICK HERE TO APPLY and fill out the Questionnaire, then click APPLY. Please watch your email and spam box for a reply from us about scheduling your interview. We thank you for your interest in this GREAT work from home opportunity. Please Note: We are not currently contracting in the following states: CA, CO, CT, MA, NV, NY, OR, WA, & WI. Job Types: Full-time, Part-time
    $24k-28k yearly est. Auto-Apply 60d+ ago
  • Work at Home Customer Service Agent

    Alorica 4.1company rating

    Remote ticket agent job

    Customer Service Representative Terms: Full-time Pay: $15/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Qualifications High school diploma or GED Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Ongoing usage of phone and computer systems Your Work At Home environment must be in a private residence, located at the address listed on your personnel file. Alorica will provide the equipment you need to conduct your work which may include a webcam. You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections. Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Paid holidays and sick time Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
    $15 hourly Auto-Apply 4d ago
  • Remote Automotive Customer Service Agent (Dealer Assistance)

    Morley 4.3company rating

    Remote ticket agent job

    **About the Role** **_Role: Full time | Remote - Ohio residents_** If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity! You don't need to know anything about cars or parts - we'll train you on everything you need to know to succeed. **_Pay Transparency_** This position starts at $13 per hour. **_What to Expect_** As a Remote Automotive Customer Service Agent (Dealer Assistance) at Morley, you'll act as a resource for automotive dealerships needing help with orders they've placed. Why apply: + Work from home while having regular connection with your teammates + No weekends + Paid training + Equipment provided + Benefits available + Professional development opportunities You need: + Computer, typing and phone skills + Interpersonal skills + Detail oriented + High-speed internet delivered through a wired provider (cable or fiber) that you can connect a work computer to via ethernet cable + See _Skills for Success_ below Tasks: + Provide fantastic service over the phone + Use your computer skills to: + Research requests related to profile assistance + Track vehicle shipments and vehicle orders + Assist with car warranties + Escalate critical orders + Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude **_Questions Before You Apply?_** Live chat with a Morley Talent Acquisition (TA) Specialist ( careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day). **Skills for Success** **_Required Skills_** + Computer, typing and phone skills + Can speak and type proficiently at the same time + Able to problem-solve, act as a consultant and resolve customer issues + Solid work ethic, able to meet deadlines + Excellent organizational and interpersonal skills, strong attention to detail **_Eligibility Requirements_** + High school diploma or equivalent + Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) + Available to work during the hours below (Note: Must be able to stick to the schedule reliably, as some queues are time sensitive) _Schedule_ + **Training** **(requires 100% attendance):** + **First four weeks - instructor-led:** + 8 hours / day + Between 8 a.m. and 5:30 p.m. Eastern time + Monday - Friday + **Next four weeks - hands-on calls:** + Scheduled during hours of operation: + Between 8 a.m. and 8 p.m. Eastern time + Monday - Friday + **Work schedule:** + Able to work shifts between 8 a.m. and 8 p.m. Eastern time + Monday - Friday + No weekends! **_Nice to Have_** + Degree in a relevant or related field + Experience in the automotive industry **_Remote Work Requirements_** + Ohio resident + Secluded and distraction-free work environment + _Required internet setup:_ + High-speed internet delivered through a wired provider (cable or fiber) + Computer must be physically connected to your modem / router using an Ethernet cable + Wireless, 5G and satellite connections are not supported **_The Remote Experience_** Wondering what it's like to work for Morley from home? Check out this video (********************** to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused. (direct link to video: ********************* ) **Why Join Our Morley Family** At Morley, your paycheck is just the start - add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. **_Health & Wellness Benefits_** + Medical and prescription coverage, including free annual physicals + Dental and vision insurance + Paid time off + Associate wellness program with rewards for annual checkups + Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) **_Financial Benefits_** + 401(k) with match + Flexible spending account (FSA) + Life insurance + Company-paid short- and long-term disability insurance **_Benefits to Make Your Life Easier_** + 24/7 online access to doctors through Teladoc + 24/7 nurse help desk + Patient advocacy with free 24/7 support for benefit questions and claims + Guidance for family, financial and estate planning (including wills) **_About Morley_** Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact ******************************* . Thank you for your interest in Morley. **_Notices_** + Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: ********************* and your right to work: ********************* + Click here to view Morley's CCPA Notice for applicants in California: ******************************* + Click here to view Morley's privacy policy: ************************************************
    $13 hourly 19d ago
  • BCT Reservationist- Full Time

    Inktel Careers 4.1company rating

    Remote ticket agent job

    If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: Proven track record of ALL of the following STRIVE values: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness Strong desire to be helpful and take ownership to resolve customer situations Empathetic and active listening Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar Positive outlook and enthusiastic attitude Conscientious team player Driven by delivering results Professional demeanor, put together Dependable and consistent, history of good attendance Naturally curious with an aptitude for learning and understanding quickly Ability to multitask by reading, typing, and navigating through applications while speaking with customers Prior customer service/troubleshooting experience preferred BILINGUAL (English & can SPEAK SPANISH) Responsibilities: Communicate with customers in a proactive and professional manner. Respond to questions and provide information while exceeding customer expectations. De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. Identify root cause of inquiries by asking probing questions to determine the best solution. Maintain required product knowledge to deliver best in class service. Details: Start Date: September 15, 2025 Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks Production Schedules available: Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) Pay: $15.87/hr Must be Bilingual (English & Speak Spanish)
    $15.9 hourly 60d+ ago
  • Remote Travel Reservations Agent

    Fabventure Travel

    Remote ticket agent job

    Remote - Work from anywhere U.S. applicants only ---- Are you a passionate traveler with an exceptional knack for organizing unforgettable journeys? Do you love assisting others in fulfilling their travel dreams while providing top-notch customer service? If so, we have an exciting opportunity for you! We are a leading travel agency specializing in curating extraordinary travel experiences for our clients. With a strong commitment to delivering personalized and memorable adventures, we cater to a diverse clientele seeking the perfect getaway, whether it's a relaxing beach vacation, an adventurous trek, or an immersive cultural expedition. Job Description: As a Remote Travel Agent, you will play a pivotal role in crafting dream vacations and seamless travel arrangements for our valued customers. Operating from the comfort of your own home, you'll connect with clients from around the world, understanding their unique preferences and tailoring travel itineraries to suit their desires. Responsibilities: Consult with clients via phone, email, and other communication channels to understand their travel needs, preferences, and budget constraints. Design personalized travel packages that cater to the specific interests and desires of each client. Provide expert advice on destination options, travel routes, accommodations, activities, and travel insurance to ensure a hassle-free and enjoyable experience. Handle booking arrangements for flights, hotels, rental cars, tours, and other travel-related services, while efficiently managing reservations. Stay up-to-date with the latest travel trends, regulations, and industry developments to offer the most relevant and timely information to clients. Deliver exceptional customer service by promptly addressing inquiries, concerns, and adjustments to travel plans. Collaborate with travel partners, including airlines, hotels, tour operators, and local agencies, to negotiate the best rates and perks for clients. Handle payment processing and documentation, ensuring accuracy and confidentiality. Maintain comprehensive records of client interactions, reservations, and travel details. Requirements: Proven work experience as a Travel Agent or in a related customer service role is helpful. Familiar knowledge of popular travel destinations, travel trends, and industry practices. Excellent communication skills, both written and verbal, with a strong command of the English language. Additional languages are a plus. Outstanding interpersonal skills, with a friendly and approachable demeanor. Proficiency in using computer systems, travel booking platforms, and CRM software. Strong organizational and multitasking abilities to handle multiple client requests simultaneously. High degree of reliability, self-discipline, and motivation to excel in a remote work environment and with minimum supervision Flexibility to work in different time zones based on client needs. A passion for travel and an eagerness to create memorable experiences for clients. Relevant certifications or training in the travel industry are a plus. Must be 18 years or older Must reside in the U.S. Benefits: Fully remote, work from anywhere Make your own schedule Unlimited income potential Travel opportunities, discounts and perks Extensive training for personal development and certifications Amazing company support and culture Super business opportunity Self paced training
    $23k-29k yearly est. 60d+ ago
  • Customer Service Agent - Work From Home

    Spade Recruiting

    Remote ticket agent job

    Discover a Career with Purpose and Growth Are you ready to take the next step toward a meaningful career change? We're looking for ambitious, motivated individuals who are eager to build lasting success while making a positive difference in the lives of others. If you're seeking a career that combines personal fulfillment with professional growth, this could be the opportunity you've been searching for. Who We Are We proudly partner with over 44,000 labor unions, credit unions, and associations across North America, providing their members with exclusive supplemental benefit programs that help protect their families and their financial futures. Because these members have already expressed interest in learning more, our representatives do not cold call or solicit- every appointment is pre-qualified and focused on service, not sales pressure. Our mission is simple: to educate, protect, and empower working families by helping them understand the benefits available to them. Through personalized consultations, our representatives ensure each family receives the coverage and support that fits their needs best. What You'll Do You'll play an important role in helping members access the benefits they've earned and understand how to protect what matters most. You will: Schedule and conduct virtual appointments with members who have requested information about their benefit programs. Consult with families to identify their priorities and help them choose the best coverage for their individual needs and goals. Build lasting relationships rooted in trust, clarity, and professionalism. Develop valuable communication, leadership, and organizational skills through continuous training and mentorship. Manage your own schedule while learning to balance personal and professional growth in a remote environment. What We're Looking For We value individuals who are coachable, goal-driven, and ready to take control of their careers. Minimum qualifications include: Excellent verbal and interpersonal communication skills Basic computer proficiency and comfort working in a virtual environment Strong work ethic, reliability, and commitment to personal development Time management and organizational abilities Ability to pass a standard background check What We Offer We're committed to helping every team member succeed - whether you're just starting out or looking to take your career to the next level. You'll enjoy: Comprehensive training and one-on-one mentorship - no prior experience required Entry-level and leadership advancement opportunities with clear pathways to growth Weekly pay, performance bonuses, and recognition programs Full-time schedule with remote flexibility and autonomy A supportive, team-oriented culture that celebrates success and collaboration This is more than just another job - it's a chance to build a career that matters. If you're ready to challenge yourself, grow professionally, and make a lasting impact on the people you serve, we'd love to connect with you. Apply today and start your journey toward a rewarding and purpose-driven future.
    $23k-30k yearly est. Auto-Apply 60d+ ago
  • Reservationist

    Trailborn Hotel Management LLC

    Remote ticket agent job

    ROLE Remote Reservationist ABOUT TRAILBORN Trailborn was founded on a simple idea: Life Should Be an Adventure . We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country's most extraordinary outdoor destinations-from national parks to wine country, and snow-capped mountains to sun-soaked beaches. With five properties located in North America's most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California. ABOUT OUR ROLE We are looking for a Remote Reservation Agent with a passion for hospitality and customer service to plan and organize one-of-a-kind experiences for our guests. Reservation agents must be willing to gain thorough knowledge of our Trailborn properties, as well as the greater area to tailor recommendations to each guests' individual needs and desires. This position is also responsible for monitoring all online reservations to ensure correct entry and billing. This is primarily a computer and phone-based remote position specifically working the hours of 3pm to 11pm PST. ESSENTIAL FUNCTIONS Answer incoming calls in a friendly and efficient manner Provide guests with the requested information concerning the hotel and its services as well as the surrounding area Accurately process all incoming reservations received via phone, email, internet, or in-house correspondence Audit reservation and rate details against rate profiles and third party booking systems Verify cancellation and no-show revenues against rate profiles and third party booking systems Manage group rooming lists and block setup in PMS Actively upsell other resort experiences, such as recreation activities, packages, and amenities Enter third party payment information and ensure data security All other duties as assigned QUALIFICATIONS Minimum Qualifications: 2+ years of customer service experience required experience in a hotel setting is preferred. Prior Reservations Department experience is preferred. Professional, positive, and courteous phone and email etiquette is required. Exceptional attention to detail is a must. Intermediate to advanced typing and computer skills. Must quickly learn and move between various software programs, including property management system, hotel operations platform, and customer relationship management system. Ability to report information accurately and efficiently. Driven personality with desire to learn and progress. Ability to sit for up to eight hours a day. Previous experience with remote work. Flexibility to work remotely, 3pm-11pm PST, weekdays and weekends, and some holidays. Must be able to read and write in English. Basic Competencies: High level of professionalism, able to follow instructions with follow-up, respect, and integrity. Understand oral and written communications, follow detailed directions, and provide clear instructions/directions. Basic skills such as: attention to detail skills, reasoning skills and multi-tasking and prioritization skills. EMPLOYMENT CONDITIONS Work safely to ensure company equipment is secure. Complete required training programs. Work hours may include a nonstandard workweek, overtime, and various shift work as needed. PHYSICAL REQUIREMENTS Prolonged periods of sitting while working on a computer and answering calls. Frequent use of hands and fingers to type, navigate reservation systems, and use a telephone or headset. Ability to wear a headset for extended periods for calls and virtual meetings. Clear verbal communication skills to assist customers effectively over the phone. Visual acuity to read screens, review booking details, and enter data accurately. Occasional reaching or bending to access office equipment or materials in a home workspace. WORK ENVIRONMENT CONSIDERATIONS A quiet, dedicated workspace free from distractions. Reliable high-speed internet connection for seamless communication. Proper ergonomic setup, including a comfortable chair, desk, and screen positioning to reduce strain. ABOUT OUR BENEFITS Why You'll Love Working Here Comprehensive Benefits : Affordable medical, dental, and vision insurance with company contributions. Secure Your Future : 401(k) plan with a company match. Recharge & Grow : Enjoy paid time off and learning programs to advance your career. Join us and thrive in a workplace that values you! SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality- on any day at any hour, including evenings, weekends, and holidays. SALARY $17 - $18/hour JOB STATUS Full Time FLSA Non-Exempt (Hourly) EQUAL EMPLOYMENT OPPORTUNITY Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws. If you require assistance or an accommodation due to a disability, please inform us during your application process. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job's responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.
    $17-18 hourly Auto-Apply 17d ago
  • Reservation Agent

    Stwhj

    Remote ticket agent job

    Are you passionate about travel and helping others create unforgettable experiences? Were seeking self-motivated individuals to join our team as Vacation Planners & Experience Coordinators. This fully remote opportunity allows you to turn your love for travel into a rewarding career while enjoying flexible hours and unlimited earning potential. Responsibilities: Assist clients in planning and booking vacations, cruises, and getaways Research destinations, accommodations, and activities to create personalized itineraries Provide excellent customer service and support throughout the booking process Stay informed about travel trends, deals, and industry updates Collaborate with travel partners and vendors to secure the best experiences for clients Utilize marketing tools and social media to attract new clients Qualifications: Passion for travel and helping others create memorable experiences Strong communication and organizational skills Ability to work independently and manage client needs No prior experience requiredcomprehensive training provided Access to a computer or smartphone with internet connection What We Offer: 100% remote position with flexible scheduling Commission-based pay with unlimited earning potential Training and ongoing support to help you succeed Exclusive travel perks and industry discounts Opportunities for personal and professional growth If youre looking for a fulfilling opportunity where you can combine your love for travel with a flexible career, wed love to hear from you! Apply today and start your journey as a Vacation Planner & Experience Coordinator.
    $30k-37k yearly est. 60d+ ago
  • Remote Reservation Agent

    Traveling With McHaila

    Remote ticket agent job

    Wer'e seeking a detail-oriented Reservation Agent to support clients by handling reservations, managing schedules, and ensuring all details are accurate and confirmed. This fully remote role is ideal for someone who enjoys organization, clear communication, and providing reliable support throughout the booking process from start to finish What Youll Do: Handle reservations, confirmations, and schedule updates Communicate with clients to gather details and provide timely updates Review bookings for accuracy and completeness Track changes and follow up to ensure a smooth experience while updating client What Were Looking For: Strong communication and organizational skills Customer service, booking, or administrative experience (preferred, not required) Ability to work independently in a remote environment Ability to take direction and apply knowledge and skills Detail-oriented, dependable, and comfortable with technology Must be a citizen of the US, UK, Australia, Spain, LATAM, and Mexico Why This Role Stands Out: 100% remote flexibility Training and ongoing support provided Opportunity for growth within a supportive team
    $38k-47k yearly est. 4d ago
  • Remote Reservationist

    Exploremore With Fran

    Remote ticket agent job

    Do you enjoy helping others plan unforgettable getaways? As a Remote Reservationist, you'll guide clients in booking cruises, all-inclusive resorts, and holiday packages while enjoying perks and flexibility yourself. This role is ideal for those who love organization, customer service, and the excitement of the hospitality industry. Requirements Assist clients with reservations for cruises, resorts, and holiday packages Research destinations and offers to provide the best recommendations Share insider access to exclusive deals and perks Support clients from booking through their return home Expand your expertise with supplier training and certifications Benefits Earnings based on performance with no income cap Complimentary perks and discounts for your own getaways Flexible schedule designed around your lifestyle Ongoing mentorship and access to top-tier hospitality suppliers
    $26k-31k yearly est. Auto-Apply 18d ago
  • Remote Flight Reservationist

    SVH Travel

    Remote ticket agent job

    Job Title: Remote Flight Reservationist Company Overview: SVH Travel Company is a leading provider of customized travel experiences, specializing in luxury accommodations, personalized itineraries, and exceptional service. With a commitment to excellence and a passion for travel, we cater to discerning travelers seeking unforgettable journeys around the globe. Job Overview: As a Remote Flight Reservationist at SVH Travel Company, you will be responsible for managing flight reservations and ensuring a smooth booking process for our clients. This remote position requires strong communication skills, attention to detail, and a customer-centric approach. Responsibilities: Flight Booking: Assist clients in booking flights by researching and recommending the best options based on their preferences, budget, and travel requirements. Reservation Management: Manage flight reservations accurately and efficiently, including booking tickets, confirming availability, and processing payments. Client Communication: Interact with clients via phone, email, and chat to address inquiries, provide flight options, and assist with booking changes or modifications. Flight Information: Stay informed about flight schedules, routes, and airline policies to provide up-to-date information and guidance to clients. Customer Service: Provide exceptional customer service by resolving issues, handling complaints, and ensuring client satisfaction throughout the reservation process. Sales Support: Promote additional services such as travel insurance, seat upgrades, and airport transfers to enhance the client experience and drive sales revenue. Collaboration: Coordinate with internal teams, including travel advisors and airline partners, to ensure seamless communication and service delivery to clients. Adherence to Regulations: Follow industry regulations, airline policies, and company procedures while processing flight reservations and handling client information. Benefits: Competitive salary with performance-based incentives. Remote work flexibility, allowing for a comfortable and convenient work environment. Opportunities for career growth and advancement within a reputable travel company. Access to exclusive travel discounts and perks. Comprehensive training and support to excel in the role. Health insurance coverage and other benefits package. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Previous experience in flight reservations, travel agency, or customer service role is advantageous. Excellent communication skills, both verbal and written, with a professional and courteous demeanor. Strong attention to detail and accuracy in data entry and reservation management. Familiarity with flight booking systems, GDS (Global Distribution Systems), and online travel platforms. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Customer-focused mindset with a dedication to providing exceptional service and exceeding client expectations. Flexibility to work non-traditional hours to accommodate client needs across different time zones. Join SVH Travel Company and be part of a dynamic team dedicated to creating unforgettable travel experiences for our clients, all while enjoying the flexibility of remote work.
    $28k-35k yearly est. 60d+ ago
  • Customer Service Agent

    Lifevantage Corporation 4.6company rating

    Remote ticket agent job

    If you're passionate about helping people, driven by potential, and interested in applying both in an evolving industry and challenging workplace, let's talk. We are seeking upbeat, self-motivated Customer Service Representatives to assist current LifeVantage independent distributors and customers with account inquiries and product information. In an ideal world, you have prior network marketing experience but it is not a deal breaker. We're looking for someone who has excellent verbal and written communication, interpersonal skills, and the ability to easily establish rapport with customers. Most importantly, we're looking for someone who is team-oriented, positive, and willing to work effectively in a fast-paced work environment. If this sounds a lot like you, please apply. Qualifications/Skills · Willingness to learn and open to change · Solid phone presence and interpersonal skills · Excellent verbal and written communication skills · Strong time management, critical thinking, organizational, problem solving and analytical skills · Ability to adapt to work efficiently in a rapidly changing dynamic environment · Positive, professional engaging and friendly attitude is a must · Ability to receive constructive feedback as well as provide valuable suggestions for improvement · Must be computer literate with the ability to learn customer service software applications · Punctuality and consistent work attendance · Able to read, write and communicate verbally in English. Bilingual or multilingual Spanish, Mandarin, Cantonese, Tagalog, German and/or Dutch is a plus. Benefits · Training starts at $17.00 per hour - full time and part time positions available · Daily sales contests, games and competitions · Company lunches, SWAG, product and holiday parties · Generous Benefits Package: Medical, Dental, Group Life & AD&D Insurance, Short & Long Term Disability, Matching 401K · Public Transportation Reimbursement Essential Duties and Responsibilities include the following and other duties as assigned. · Answer inbound calls and respond to customer requests · Build rapport with customers by greeting them in a courteous, friendly, and professional manner · Research possible distributor related issues using inside resources to resolve problems promptly and courteously · Upsell/mention promotions and other products on phone calls · In-depth knowledge and mastery of LifeVantage commission plan and ability to understand how promotions affect commissions · Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity · Perform other duties as assigned by management Education and/or Experience · High School diploma or equivalent · One to three years related customer service experience and/or training, or equivalent combination of education and experience · Background in Network Marketing is a plus Work at Home Requirements: · You will be required to locate a phone and internet service provider who meets our connectivity requirements and arrange connections in advance of your class start date. · Have dedicated cable, DSL, or fiber internet services of at least 50mb/s · A secure home office, free from background noise or other distractions, space to setup desktop workstation and hard wire into your home internet service Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $17 hourly Auto-Apply 60d+ ago
  • Reservations Agent

    Esquad

    Remote ticket agent job

    eSQUAD Staffing allows you to work from home without a webcam. You get the opportunity to work for major companies such as amusement parks, timeshares, roadside assistance, cruise lines and more. The pay can range from $9-13+ an hour. Visit eSQUAD .NET to apply. Responsibilities • Answer inbound calls • Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion • Provide excellent quality customer service to resolve matter to customer satisfaction, within client guidelines Skills & Abilities • Good knowledge of business English, spelling and punctuation • Must be able to communicate clearly and effectively • Must be able to provide quality customer service • Ability to project and convey a positive, concerned and professional image to customers • Must be able to conduct data search efficiently and effectively while working within specific time constraints • Ability to maintain a well-organized work area * BONUS PLAN* PICK THE RIGHT SCHEDULE FOR YOU *
    $9-13 hourly 60d+ ago
  • Remote Customer Service Agent

    Remote Career 4.1company rating

    Remote ticket agent job

    Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and marketing to establish connections with their clients. Some general responsibilities could include: We are looking for true Entrepreneurs! Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification
    $31k-39k yearly est. 60d+ ago
  • Customer Service Agent - Raleigh

    Nc State Highway Patrol

    Remote ticket agent job

    Agency Dept of Revenue Division Job Classification Title Administrative Specialist I (S) Number Grade NC08 About Us The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation. Description of Work Come work for NCDOR! We will teach you all about taxes so you can serve the taxpayers of North Carolina! If you are looking to start a career in government, balance your professional and personal life, or simply to serve North Carolina taxpayers, a career with the NCDOR may be the right fit for you! NCDOR is committed to recruiting top-talent employees and developing career paths that will allow you to build long-term, rewarding and satisfying careers. Salary: We are currently hiring Customer Service Agents with a $39,000 salary in our Raleigh Customer Service Center. Bilingual Agents who utilize their Spanish skills are compensated at a salary of $40,950. Agents meeting all training progression requirements are eligible for a 5% salary increase and option for full time remote work. The Work: This position assists taxpayers by providing excellent service while educating and enforcing compliance with the Revenue Laws of North Carolina. Responsibilities of these positions include, but are not limited to: • Consistently answer incoming calls via a high-volume telephone system • Answer questions from taxpayers and representatives regarding refunds, payment plans, notices received, account balances, tax laws, and policy and procedures • Complete our premier program to understand and communicate personal and sales and use tax laws After successfully completing training, you will possess the knowledge, skills, and abilities necessary for career advancement within the agency and have the option to work from home. Knowledge Skills and Abilities/Management Preferences Good communicator (both written and verbal) with the ability to express oneself clearly and concisely Experience with the use of a computer and proficiency in word processing Demonstrated experience maintaining courteous and professional behavior while dealing with controversial matters and irate customers Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants. COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Some highlights include: The best funded pension plan/retirement system in the nation according to Moody's Investor's Service Twelve paid holidays per year Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year Twelve sick days/year which are cumulative indefinitely Paid Parental Leave Personal Observance Leave and Community Service Leave Longevity pays lump sum payout yearly based on length of service 401K, 457, and 403(b) plans Eligibility for the Public Service Loan Forgiveness Program The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation. This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state. To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit. Applicants eligible for veteran's preference should attach a copy of form DD-214. If you have general questions about the application process, you may contact Human Resources at ************ or ************************ . Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at ************. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Donna Howe Recruiter Email:
    $39k-41k yearly Auto-Apply 60d+ ago
  • Reservations Sales Agent (Seasonal FT)

    Crystal Mountain 4.8company rating

    Remote ticket agent job

    The role of the Reservation Sales Agent is to greet guests over the phone and provide an overview of the facility, as well as a comprehensive description of accommodation types and resort amenities that will fit their need. Job Duties and Responsibilities Responsible for practicing, supporting and promoting Crystal Mountain's Service Standards at all times. Answer incoming calls in a timely manner with appropriate greeting to assist with reservations, confirmations, room need requests and questions. Ensure accurate information is provided to clients with respect to all products including, but not limited to, accommodations, spa options, lift, lesson, rental, tours and activities. Maintain knowledge of current resort events to explain resort products, activities, service and other information about the resort as requested. Sell and process accommodation, dinner, kids programs, spa services, golf tee times, snow sports lessons, etc. reservations using selling techniques and strategies. Assist guests with issues and complaints, with empathy and a focus on guest satisfaction. Accurately enter and update guest data in property systems, in a timely manner. Cognitive ability to accurately work and/or manage multiple projects under demanding circumstances. Receive and process all online reservation requests. Answer questions from upcoming and in-house guests about charges to guest accounts and make modifications as needed. Assist Reservation Sales Manager, Supervisor, or Reservation System Coordinator as needed. Must have a flexible schedule. Other duties as assigned by leadership team members. Perform responsibilities in accordance with all Company standards, policies and procedures. Job Specifications Competencies: Previous experience with SMS, Microsoft Excel, Word, and Outlook preferred. Previous sales experience a plus. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Self-directed and able to maximize use of time, resources and technology. Ability to speak clearly in a well-modulated and pleasant voice. Effectively and accurately operate assigned equipment. Maintains office, employee and company confidentiality at all times. Dependable and meets goals. Education: · High School diploma or equivalent required. Physical & Other Requirements: · While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. · Remote work may be an option. · The employee must regularly lift and /or move up to 25 pounds. · Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. · Evenings, weekends and holidays are a regular part of the schedule. · Must have excellent attendance and conduct record. · Non-smoking candidates preferred.
    $30k-33k yearly est. 21d ago
  • Inbound Virtual Customer Service Agent

    ACD Direct 3.2company rating

    Remote ticket agent job

    We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************
    $25k-29k yearly est. 60d+ ago
  • Customer Service Agent

    DSV Road Transport 4.5company rating

    Ticket agent job in New Albany, OH

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - New Albany, 1101 Beech Rd Division: Solutions Job Posting Title: Customer Service Agent Time Type: Full Time Required. Position Description Summary: Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling * Interact with management and warehouse personnel to establish service criteria and meet customer requirements * Follow up with customers and other departments to resolve invoice problems and discrepancies * Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling * Accurately input into and retrieve information from the system * Audit air bills for completeness and accuracy. Research and maintain filings of air bills * Reconcile driver pickup and delivery manifests * Read, decode, and decipher freight coding in order to expedite freight movement and tracking process * Record damaged shipments and misrouted freight on applicable reports The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways. Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion. Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience. Position Description Summary: Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling * Interact with management and warehouse personnel to establish service criteria and meet customer requirements * Follow up with customers and other departments to resolve invoice problems and discrepancies * Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling * Accurately input into and retrieve information from the system * Audit air bills for completeness and accuracy. Research and maintain filings of air bills * Reconcile driver pickup and delivery manifests * Read, decode, and decipher freight coding in order to expedite freight movement and tracking process * Record damaged shipments and misrouted freight on applicable reports The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways. Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion. Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $25k-31k yearly est. 1d ago
  • Remote Customer Service / Insurance Agent

    The Gainey Agency

    Remote ticket agent job

    The Gainey Agency - Remote Full-Time | Commission-Based | 100% Remote About Us The Gainey Agency is a fast-growing, client-focused insurance agency offering flexible, remote opportunities nationwide. We specialize in life insurance and financial protection products while empowering our agents to succeed through training, mentorship, and access to top-tier resources. Job Overview We're hiring Customer Service / Insurance Agents to join our fully remote team. This position focuses on building relationships with clients, presenting tailored life insurance solutions, and providing policy support. If you have strong communication skills, a passion for helping others, and the motivation to work independently, we want to hear from you! Responsibilities Conduct inbound and outbound calls to assess client needs and recommend insurance products Educate clients on policy options, underwriting, and benefits Assist with basic policy servicing, such as endorsements, claims support, and beneficiary changes Maintain accurate digital records using CRM tools Follow up with clients regularly to ensure satisfaction and retention Collaborate with teammates and participate in ongoing training sessions Meet or exceed individual and team performance goals Qualifications Must be 18+ and authorized to work in the U.S. Must pass a background check Active life insurance license preferred (or willing to obtain - we provide guidance!) Strong verbal and written communication skills Self-motivated and comfortable working in a remote, performance-driven environment Tech-savvy with basic proficiency in CRM tools, video conferencing, and digital communication Preferred Experience Previous experience in sales, insurance, or customer service Familiarity with CRM systems and remote outreach tools What We Offer Competitive commission structure with bonus opportunities Work-from-home flexibility with a schedule that supports work-life balance Access to TCPA-compliant leads through our internal marketing (available for purchase) Training, mentorship, and a clearly defined career path Supportive team culture built on integrity, transparency, and collaboration Join a team that values growth, professionalism, and making an impact. Apply now or schedule a quick info session: ???? *********************************************
    $23k-30k yearly est. 10d ago

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