Ticket agent vs cabin agent

The differences between ticket agents and cabin agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a cabin agent has an average salary of $29,763, which is higher than the $28,940 average annual salary of a ticket agent.

The top three skills for a ticket agent include reservations, cash handling and ticket sales. The most important skills for a cabin agent are aircraft cabin, regulatory policies, and cushions.

Ticket agent vs cabin agent overview

	Ticket Agent	Cabin Agent
Yearly salary	$28,940	$29,763
Hourly rate	$13.91	$14.31
Growth rate	-	-
Number of jobs	28,958	26,512
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	High School Diploma, 50%
Average age	45	45
Years of experience	-	-

Ticket agent vs cabin agent salary

Ticket agents and cabin agents have different pay scales, as shown below.

	Ticket Agent	Cabin Agent
Average salary	$28,940	$29,763
Salary range	Between $21,000 And $39,000	Between $20,000 And $43,000
Highest paying City	Saint Paul, MN	-
Highest paying state	Minnesota	-
Best paying company	AEG	-
Best paying industry	Hospitality	-

Differences between ticket agent and cabin agent education

There are a few differences between a ticket agent and a cabin agent in terms of educational background:

	Ticket Agent	Cabin Agent
Most common degree	Bachelor's Degree, 35%	High School Diploma, 50%
Most common major	Business	Business
Most common college	-	-

Ticket agent vs cabin agent demographics

Here are the differences between ticket agents' and cabin agents' demographics:

	Ticket Agent	Cabin Agent
Average age	45	45
Gender ratio	Male, 32.2% Female, 67.8%	Male, 40.3% Female, 59.7%
Race ratio	Black or African American, 7.9% Unknown, 6.0% Hispanic or Latino, 24.2% Asian, 6.9% White, 53.8% American Indian and Alaska Native, 1.2%	Black or African American, 15.7% Unknown, 5.8% Hispanic or Latino, 21.3% Asian, 6.2% White, 50.0% American Indian and Alaska Native, 1.1%
LGBT Percentage	12%	12%

Differences between ticket agent and cabin agent duties and responsibilities

Ticket agent example responsibilities.

Help troubleshoot and fix technology problems over-the-counter with clients while offering professional services to help achieve business goals.
Provide excellent customer service as outdoor ticket agent for group reservations; approach and encourage prospective customers to purchase tickets.
Sell tickets and also following quotas and upselling as well
Perform FOD walks in the ramp area between flights.
Work with TSA, enforce the rules and regulation of the company and FAA.
Learned and follow TSA as well as FAA regulation as part of every day activities.

Cabin agent example responsibilities.

Vacuum floors and under seats/seat cushions.
Clean the inside of arriving and departing airplanes.
Complete and confirm accuracy of certify loading reports base on FAA regulations and procedures.
Operate portable radio or headphones.

Ticket agent vs cabin agent skills

Common ticket agent skills

Reservations, 25%
Cash Handling, 18%
Ticket Sales, 16%
Direct Passengers, 8%
Computer System, 7%
Customer Service, 4%

Common cabin agent skills

Aircraft Cabin, 21%
Regulatory Policies, 16%
Cushions, 9%
Provisioning, 9%
Passenger Seats, 8%
Aircraft Interiors, 6%