Ticket agent vs lead ramp agent

The differences between ticket agents and lead ramp agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead ramp agent has an average salary of $30,001, which is higher than the $28,940 average annual salary of a ticket agent.

The top three skills for a ticket agent include reservations, cash handling and ticket sales. The most important skills for a lead ramp agent are service aircraft, safety procedures, and aircraft cargo.

Ticket agent vs lead ramp agent overview

	Ticket Agent	Lead Ramp Agent
Yearly salary	$28,940	$30,001
Hourly rate	$13.91	$14.42
Growth rate	-	-
Number of jobs	28,958	27,164
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	High School Diploma, 49%
Average age	45	45
Years of experience	-	-

Ticket agent vs lead ramp agent salary

Ticket agents and lead ramp agents have different pay scales, as shown below.

	Ticket Agent	Lead Ramp Agent
Average salary	$28,940	$30,001
Salary range	Between $21,000 And $39,000	Between $22,000 And $40,000
Highest paying City	Saint Paul, MN	-
Highest paying state	Minnesota	-
Best paying company	AEG	-
Best paying industry	Hospitality	-

Differences between ticket agent and lead ramp agent education

There are a few differences between a ticket agent and a lead ramp agent in terms of educational background:

	Ticket Agent	Lead Ramp Agent
Most common degree	Bachelor's Degree, 35%	High School Diploma, 49%
Most common major	Business	Business
Most common college	-	-

Ticket agent vs lead ramp agent demographics

Here are the differences between ticket agents' and lead ramp agents' demographics:

	Ticket Agent	Lead Ramp Agent
Average age	45	45
Gender ratio	Male, 32.2% Female, 67.8%	Male, 86.1% Female, 13.9%
Race ratio	Black or African American, 7.9% Unknown, 6.0% Hispanic or Latino, 24.2% Asian, 6.9% White, 53.8% American Indian and Alaska Native, 1.2%	Black or African American, 7.3% Unknown, 6.0% Hispanic or Latino, 25.3% Asian, 6.7% White, 53.5% American Indian and Alaska Native, 1.2%
LGBT Percentage	12%	12%

Differences between ticket agent and lead ramp agent duties and responsibilities

Ticket agent example responsibilities.

Help troubleshoot and fix technology problems over-the-counter with clients while offering professional services to help achieve business goals.
Provide excellent customer service as outdoor ticket agent for group reservations; approach and encourage prospective customers to purchase tickets.
Sell tickets and also following quotas and upselling as well
Perform FOD walks in the ramp area between flights.
Work with TSA, enforce the rules and regulation of the company and FAA.
Learned and follow TSA as well as FAA regulation as part of every day activities.

Lead ramp agent example responsibilities.

Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
Assure compliance with federal, state, TSA, local and company regulations.
Coordinate daily with gate agents, ticket counter agents, airline dispatchers and TSA inspectors.
Train employees in booking and boarding procedures according to FAA rules and regulations write personal reviews following evaluations.
Expedite FAA and company mandate examinations.
Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.

Ticket agent vs lead ramp agent skills

Common ticket agent skills

Reservations, 25%
Cash Handling, 18%
Ticket Sales, 16%
Direct Passengers, 8%
Computer System, 7%
Customer Service, 4%

Common lead ramp agent skills

Service Aircraft, 28%
Safety Procedures, 20%
Aircraft Cargo, 7%
Air Cargo, 5%
Belt Loaders, 4%
Aircraft Weight, 4%