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The differences between ticket agents and reservation sales agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a reservation sales agent has an average salary of $35,459, which is higher than the $28,940 average annual salary of a ticket agent.
The top three skills for a ticket agent include reservations, cash handling and ticket sales. The most important skills for a reservation sales agent are reservations, customer service, and booking.
| Ticket Agent | Reservation Sales Agent | |
| Yearly salary | $28,940 | $35,459 |
| Hourly rate | $13.91 | $17.05 |
| Growth rate | - | - |
| Number of jobs | 28,958 | 200,677 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 47% |
| Average age | 45 | 45 |
| Years of experience | - | - |
Ticket agents are responsible for making and confirming travel arrangements for passengers. They are employed by railroads, airlines, bus companies, and cruise lines. Their day-to-day duties typically include selling tickets in terminals, planning routes using computers and manuals, and calculating ticket costs. In addition, they are responsible for answering customer inquiries and determining seating availability. Other duties may include directing passengers to assigned places for boarding, announcing arrivals and departures, and checking the baggage of passengers.
A reservation sales agent informs customers of products and services offered in hotels, car rentals, airlines, and resorts. They also inform customers of the attraction sites available, directions, and any information they might need through their trip. They are the go-between for the customers and the facilities they are looking for.
Ticket agents and reservation sales agents have different pay scales, as shown below.
| Ticket Agent | Reservation Sales Agent | |
| Average salary | $28,940 | $35,459 |
| Salary range | Between $21,000 And $39,000 | Between $31,000 And $40,000 |
| Highest paying City | Saint Paul, MN | Albuquerque, NM |
| Highest paying state | Minnesota | New Mexico |
| Best paying company | AEG | Aspen Snowmass |
| Best paying industry | Hospitality | Media |
There are a few differences between a ticket agent and a reservation sales agent in terms of educational background:
| Ticket Agent | Reservation Sales Agent | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 47% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between ticket agents' and reservation sales agents' demographics:
| Ticket Agent | Reservation Sales Agent | |
| Average age | 45 | 45 |
| Gender ratio | Male, 32.2% Female, 67.8% | Male, 28.4% Female, 71.6% |
| Race ratio | Black or African American, 7.9% Unknown, 6.0% Hispanic or Latino, 24.2% Asian, 6.9% White, 53.8% American Indian and Alaska Native, 1.2% | Black or African American, 7.7% Unknown, 5.7% Hispanic or Latino, 23.0% Asian, 6.3% White, 56.4% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 12% | 12% |