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Ticket attendant skills for your resume and career

Updated January 8, 2025

1 min read

Quoted experts

Megan Morey,

Megan Morey

Below we've compiled a list of the most critical ticket attendant skills. We ranked the top skills for ticket attendants based on the percentage of resumes they appeared on. For example, 33.9% of ticket attendant resumes contained ticket booth as a skill. Continue reading to find out what skills a ticket attendant needs to be successful in the workplace.

7 ticket attendant skills for your resume and career

1. Ticket Booth

Here's how ticket attendants use ticket booth:

Assisted Guests in their purchase at the Ticket Booths: Sold tickets and/or food items.
Generated sales from front ticket booths for guests to enter theme park.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how ticket attendants use customer service:

Scanned tickets from incoming visitors * Served as usher/customer service attendant during field events
Provided daily customer service to 500+ customers at gate entering/exiting parking garage.

3. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how ticket attendants use pos:

Maintain ticket booth in the collection of general admission fees to the theme park and issue ride passes using POS software.
Operate POS cash register to manage cash, credit, and debit card transactions for sold items.

4. Cash Handling

Here's how ticket attendants use cash handling:

Cash handling Cleaning Taking and making orders Bus tickets Stocking
Followed all policies related to member data, loss prevention procedures, and cash handling procedures.

5. Scan Tickets

Here's how ticket attendants use scan tickets:

Scan tickets in and out for fans* Assist fans to their designated areas* Assisted in various areas of the ballpark
Scan tickets and ensure appropriate date, time, and event are printed on the ticket.

6. Computer System

Here's how ticket attendants use computer system:

Operated computer systems to board, reroute passengers Conducted security screenings Assisted special need passengers Ticketing & Baggage Claim Assisted unaccompanied minors
Provide telephone assistance to patients with room service meal selections, accurately enter data into computer system

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7. Athletic Events

Here's how ticket attendants use athletic events:

Controlled access to Athletic Events / Concerts; scanned tickets.
Collected tickets for all athletic events.

What skills help Ticket Attendants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all ticket attendants possess?

Megan Morey

Assistant Professor/ Technical Director, University of Wisconsin - La Crosse

In live theatre, anything can happen, which makes flexibility and adaptability in high-pressure situations among the most highly sought-after soft skills a theatre grad possesses. Theatre students and professionals alike also have to know how to try new things without the guarantee that everything will work - failure, taking feedback, and knowing how to redirect are all abilities learned in theatre, and all are extremely useful to any career path.

What hard/technical skills are most important for ticket attendants?

Megan Morey

Assistant Professor/ Technical Director, University of Wisconsin - La Crosse

The hard skills essential to working in many careers are the same for theatre majors - organizational systems, knowledge of Microsoft Office, and position-specific technology and software (such as CAD or QLab for Theatre Designers and Technicians). What I see from our graduates, however, is that employers beyond the theatre are willing and able to train new hires on position-specific skills; what they are really looking for is a candidate who can self-direct, think critically, learn new things quickly, and work with others - essentially all the soft skills, which take years of applied practice to develop.

Do you want to know more?

List of ticket attendant skills to add to your resume

The most important skills for a ticket attendant resume and required skills for a ticket attendant to have include:

Ticket Booth
Customer Service
POS

Cash Handling
Scan Tickets
Computer System

Athletic Events

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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