POSITION OVERVIEW:
Responsible for generating revenue through ticket sales via
phone and other forms of communication as well as in-person and events as scheduled.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This is a part time position that will
be scheduled for up to 30+ hours per week. Applicant must be comfortable interacting
with guests and visitors to Texas Motor Speedway.
Responsibilities include but are not limited to the following:
- Meet or exceed communicated call and touchpoint expectations
- Renew, upgrade and sell new tickets for NASCAR events through outbound efforts
- Handle incoming sales/service calls, specifically for the NASCAR race at Circuit of the Americas and Texas Motor Speedway events.
- Assist in the sales and service of other Speedway Motorsports and/or Texas Motor Speedway events as needed and directed.
- Maintain accounts of clients and prospects within the CRM system
- Provide excellent customer service
- Assist with other assigned department, event, or company responsibilities
REQUIRED SKILLS, EXPERIENCE, AND ABILITIES:
- Ability to work as a team player
- Ability to attend assigned schedule and schedule of events (evenings, weekends, and possibly holidays). Applicants are expected to work prior to, during, and post-race events at Texas Motor Speedway.
- Proficiency in basic computer software programs (Microsoft Office, Google Docs, Zoom);experience with Ticketmaster Archtics a plus
- Strong organizational and communication skills
- Excellent customer service skills
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, national origin, sex,
sexual orientation, age, disability, gender identity, marital or veteran status, or any other
protected class.