Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Become A Ticket Sales Supervisor

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Ticket Sales Supervisor

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $60,000

    Average Salary

What Does A Ticket Sales Supervisor Do At Squaw Valley | Alpine Meadows

* Provide customers with top quality customer service in a friendly and positive manner.
* Assist manager/ assistant manager with the daily operations from the gates to line management and supports the guest service and lift operations department so all departments work as a team to deter fraud and increase guest service levels.
* Train Ticket Checkers on use of tablets, computers, products, service, fraud, and gates.
* Ensure accurate accounting by conducting audits among the operations to ensure accuracy and reduce the opportunity for fraud.
* Use RASS team to help in the reduction in labor, increase consistency, and guest satisfaction.
* Analyze current operations, identify growth, and expense reduction opportunities.
* Support all corporate visions, goals and objectives.
* Work with the Ticket Checker Manager to implement plans to support these goals to ensure increased profitability for the operations.
* Check all tickets and passes at lower mountain lifts to assure tickets and passes are valid and current.
* Conduct on mountain ticket and pass audits.
* Handle fraudulent ticket and pass situations with professionalism and in-line with company standards.
* Attend and participate in regular meetings as directed.
* Assist management in supervising the ticket checking department.
* Assist in supervisory responsibilities such as interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees;
* addressing complaints and resolving problems.
* Comply with Federal and California Labor law in all phases of the payroll and employment process; from hiring through termination, as well as all Company policies & procedures.
* Enforce safety standards in accordance with company policies and procedures.
* Assist with the development of seasonal labor, expense and capital budgets.
* Assist manager with and is accountable for departmental budget, forecasts, scheduling, business plan, payroll, and communicating variances to budget in a timely manner.
* Communicate to employees and work team’s necessary information in a timely, clear and concise manner.
* Handle difficult guest problems in accordance with department and company policy and procedures

Show More

Show Less

Ticket Sales Supervisor jobs

Add To My Jobs
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for A Ticket Sales Supervisor

CustomerServiceTicketSalesSuperviseCustomerComplaintsPayrollTicketOrdersControlCustomerRelationsNewStaffTicketAgentsTicketOfficeJobPerformanceProblemsDiscussSalesTechniquesCustomerProblemsServiceStandardsGuestComplaintsBankDepositsQualityStandardsComplexProblemsDailyOperations

Show More

Top Ticket Sales Supervisor Skills

  1. Customer Service
  2. Ticket Sales
  3. Supervise
You can check out examples of real life uses of top skills on resumes here:
  • Provide quality customer service and manage any issues that may occur with patrons during events and otherwise.
  • Recruited, hired, trained and managed department of ten outbound ticket sales representatives for the Anaheim Angels and Mighty Ducks.
  • Supervised administrative staff responsible for creating product tags containing pricing and product descriptions.
  • Resolved customer complaints and ticket discrepancies by assessing needs of each individual to determine solutions.
  • Position Profile: Managed a team of seven seasonal workers who processed advance ticket orders.

Top Ticket Sales Supervisor Employers

Show More