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Become A Ticket Sales Supervisor

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Working As A Ticket Sales Supervisor

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $60,000

    Average Salary

What Does A Ticket Sales Supervisor Do At Squaw Valley | Alpine Meadows

* Provide customers with top quality customer service in a friendly and positive manner.
* Assist manager/ assistant manager with the daily operations from the gates to line management and supports the guest service and lift operations department so all departments work as a team to deter fraud and increase guest service levels.
* Train Ticket Checkers on use of tablets, computers, products, service, fraud, and gates.
* Ensure accurate accounting by conducting audits among the operations to ensure accuracy and reduce the opportunity for fraud.
* Use RASS team to help in the reduction in labor, increase consistency, and guest satisfaction.
* Analyze current operations, identify growth, and expense reduction opportunities.
* Support all corporate visions, goals and objectives.
* Work with the Ticket Checker Manager to implement plans to support these goals to ensure increased profitability for the operations.
* Check all tickets and passes at lower mountain lifts to assure tickets and passes are valid and current.
* Conduct on mountain ticket and pass audits.
* Handle fraudulent ticket and pass situations with professionalism and in-line with company standards.
* Attend and participate in regular meetings as directed.
* Assist management in supervising the ticket checking department.
* Assist in supervisory responsibilities such as interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees;
* addressing complaints and resolving problems.
* Comply with Federal and California Labor law in all phases of the payroll and employment process; from hiring through termination, as well as all Company policies & procedures.
* Enforce safety standards in accordance with company policies and procedures.
* Assist with the development of seasonal labor, expense and capital budgets.
* Assist manager with and is accountable for departmental budget, forecasts, scheduling, business plan, payroll, and communicating variances to budget in a timely manner.
* Communicate to employees and work team’s necessary information in a timely, clear and concise manner.
* Handle difficult guest problems in accordance with department and company policy and procedures

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Top Skills for A Ticket Sales Supervisor


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Top Ticket Sales Supervisor Skills

  1. Customer Service
  2. Ticket Sales
  3. Supervise
You can check out examples of real life uses of top skills on resumes here:
  • Provide quality customer service and manage any issues that may occur with patrons during events and otherwise.
  • Recruited, hired, trained and managed department of ten outbound ticket sales representatives for the Anaheim Angels and Mighty Ducks.
  • Supervised administrative staff responsible for creating product tags containing pricing and product descriptions.
  • Resolved customer complaints and ticket discrepancies by assessing needs of each individual to determine solutions.
  • Position Profile: Managed a team of seven seasonal workers who processed advance ticket orders.

Top Ticket Sales Supervisor Employers

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