Ticket taker entry level jobs - 10 jobs

Take tickets as fans enter home games Ensure fans have valid tickets to enter the ball park Develop a working knowledge of the ball park

The Usher position is responsible for providing exceptional customer service while ensuring a safe, welcoming, and enjoyable experience for all guests attending events at the ballpark. Ushers play a critical role in creating a positive fan experience by assisting with seating, enforcing stadium policies, and serving as the first point of contact for guest needs. Essential Duties and Responsibilities Greet and welcome fans as they arrive at assigned areas of the stadium. Assist guests in locating seats, providing accurate directions, and answering questions regarding stadium amenities and services. Monitor assigned seating sections to maintain a safe and enjoyable environment. Enforce stadium policies and procedures, addressing inappropriate behavior or escalating issues to security as needed. Provide assistance during emergencies, including evacuations and severe weather procedures. Respond to guest inquiries, concerns, and complaints in a professional and courteous manner. Collaborate with other staff members to ensure efficient crowd flow throughout the ballpark. Maintain cleanliness in assigned areas and report any maintenance issues promptly. Support promotional activities, theme nights, and other special events. Perform additional duties as assigned by management. Qualifications Excellent interpersonal and communication skills. Strong customer service orientation with the ability to remain calm and professional in high-pressure situations. Ability to stand for extended periods of time and navigate stairs frequently. Comfortable working outdoors in various weather conditions. Prior experience in customer service, hospitality, or event operations preferred. Must be available to work evenings, weekends, and holidays throughout the baseball season. Work Environment Work is primarily performed outdoors in stadium seating areas. Exposure to large crowds, noise, and varying weather conditions. Fast-paced, customer-focused environment requiring flexibility and attentiveness. Seasonal role (April-September, including potential playoff dates). We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Ticket Taker Department: Ball Park Operations Location: Cincinnati Ohio FLSA Status: Non-Exempt Job SummaryThe Ticket Taker position supports Ball Park Operations by scanning tickets and checking their validity prior to guest entry. Ticket Takers will also direct guests during the Go Ahead Entry process, ensuring their validity prior to entry. This role is critical in ensuring that only those with a valid ticket enter Great American Ball Park. Minimum RequirementsEducation: High School Diploma/GED Experience: None needed Skills: Friendly, positive, willingness to work Preferred RequirementEducation: High School Diploma/GEDExperience: Previous experience in customer service is beneficial Skills: Friendly, positive, willingness to work Primary Job Duties & ResponsibilitiesDuty % of TimeGreeting guests and Scanning Tickets: 85%Directing Guests to correct locations inside the ballpark : 10%Redirecting Guests with invalid tickets: 5% Reporting StructureThis role reports directly to the Chief Ticket Taker and Director of Guest and Event Operations. Physical Requirements- Ability to stand for extended periods- Exposure to outdoor environments including heat, cold, rain, wind, direct sunlight- Must be able to work at least 30 Reds Home Games Ticket Takers are members of the Theater Employees Local Number B-38 International Alliance of Theatrical Stage Employees and Moving Picture Technicians, Artists, and Allied Crafts of the United States, its Territories, and Canada. Those hired to be a Ticket Taker must join the Union, which includes paying dues and being a member in good standing. Equal Opportunity Statement: The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position. You MUST complete your application in the third-party system to be considered. Once you click "Apply Now" you will be redirected to finish your application. Applicants who do not complete this step will not be considered.

Summary: Represents JAC Management Group in a front line capacity working with the public. Uniform supplied. Employee takes responsibility. Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties and Responsibilities include the following. Other duties may be assigned. 1. Assist guests by directing them to their correct section, row and seat. 2. Assist guests with seating problems and issue relocates. 3. Provide the public with directions and information regarding upcoming events and services offered. 4. Tag and record lost and found items. 5. Address guest concerns and work with the difficult customer.

Summary: Represents JAC Management Group in a front line capacity working with the public. Uniform supplied. Employee takes responsibility. Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties and Responsibilities include the following. Other duties may be assigned. 1. Scan guest tickets as they enter the building. 2. Assist guests with seating problems and issue relocates. 3. Provide the public with directions and information regarding upcoming events and services offered. 4. Address guest concerns and work with the difficult customer.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Usher Department: Ball Park Operations Location: Cincinnati OhioFLSA Status: Non-exempt Job SummaryUshers support the Ball Park Operations Department by seating guests in general ballpark seating according to their ticket location. This role is critical to having Guests sit in their assigned seat, ensuring an orderly entry and exit from the seating bowl. Minimum RequirementsEducation: Must be 18 years old Experience: None required Skills: Friendly, positive attitude, willingness to work Preferred RequirementEducation: High School Diploma or GEDExperience: Customer Service Skills: Friendly, positive attitude, willingness to work Primary Job Duties & ResponsibilitiesDuty % of TimeChecking tickets and seating guests: 50%Monitor their section by walking the aisle between innings: 30%Utilize communicator devices to call for assistance when needed: 10%Assist in the proper distribution of promotional items: 10% Reporting StructureThis role reports directly to the Usher Supervisor and Director of Guest and Event Operations. Physical Requirements- Ability to stand for extended periods- Lift up to 15 lbs occasionally- Ability to walk up and down steps on a consistent basis- Exposure to outdoor environments including heat, cold, rain, wind, direct sunlight-Must be able to work 41 Reds Home Games and other large events Seating Ushers are members of the Office and Professional Employees International Union, Local 375. Those hired to be an Usher must join the Union, which includes paying dues and being a member in good standing. Equal Opportunity Statement: The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position. You MUST complete your application in the third-party system to be considered. Once you click "Apply Now" you will be redirected to finish your application. Applicants who do not complete this step will not be considered.

The Ticket Taker / Bag Checker is responsible for providing a safe, efficient, and welcoming entry experience for all guests attending events at the ballpark. This position plays a key role in guest services and safety by validating tickets, inspecting bags, and enforcing stadium entry policies with professionalism and courtesy. Essential Duties and Responsibilities Ticketing Greet fans in a friendly and professional manner as they arrive at the stadium. Collect, scan, and validate tickets at entry points. Ensure only authorized guests are admitted into the facility. Bag Check & Security Screening Inspect bags and personal items to identify prohibited items in accordance with stadium policies. Communicate stadium policies clearly and courteously when addressing restricted items. Coordinate with security staff on safety or security concerns at entry gates. Guest Assistance Provide directions and answer questions regarding seating locations, amenities, and stadium policies. Assist with crowd flow to maintain safe and orderly gate operations. Report guest issues, security risks, or operational concerns to supervisors promptly. General Duties Support special promotions and gate activities as assigned. Assist with emergency procedures, including evacuations and severe weather protocols. Perform other duties as directed by stadium management. Qualifications Strong communication and interpersonal skills. Friendly, customer-focused attitude with the ability to enforce policies respectfully. Comfortable conducting bag inspections with professionalism. Ability to stand for extended periods of time and work outdoors in varying weather conditions. Prior experience in customer service, hospitality, or event operations preferred. Must be available to work evenings, weekends, and holidays during the baseball season. Work Environment Work performed outdoors at stadium gates. Exposure to large crowds, noise, and changing weather conditions. Seasonal position (April-September, including potential playoff dates). We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Department: Ball Park Operations Location: Cincinnati Ohio FLSA Status: Non-exempt Job Summary Ushers support the Ball Park Operations Department by seating guests in general ballpark seating according to their ticket location. This role is critical to having Guests sit in their assigned seat, ensuring an orderly entry and exit from the seating bowl. Minimum Requirements Education: Must be 18 years old Experience: None required Skills: Friendly, positive attitude, willingness to work Preferred Requirement Education: High School Diploma or GED Experience: Customer Service Skills: Friendly, positive attitude, willingness to work Primary Job Duties & Responsibilities Duty % of Time Checking tickets and seating guests: 50% Monitor their section by walking the aisle between innings: 30% Utilize communicator devices to call for assistance when needed: 10% Assist in the proper distribution of promotional items: 10% Reporting Structure This role reports directly to the Usher Supervisor and Director of Guest and Event Operations. Physical Requirements - Ability to stand for extended periods - Lift up to 15 lbs occasionally - Ability to walk up and down steps on a consistent basis - Exposure to outdoor environments including heat, cold, rain, wind, direct sunlight -Must be able to work 41 Reds Home Games and other large events Seating Ushers are members of the Office and Professional Employees International Union, Local 375. Those hired to be an Usher must join the Union, which includes paying dues and being a member in good standing. Equal Opportunity Statement: The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Summary: Represents JAC Management Group in a front line capacity working with the public. Uniform supplied. Employee takes responsibility. Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties and Responsibilities include the following. Other duties may be assigned. 1. Assist guests by directing them to their correct section, row and seat. 2. Assist guests with seating problems and issue relocates. 3. Provide the public with directions and information regarding upcoming events and services offered. 4. Tag and record lost and found items. 5. Address guest concerns and work with the difficult customer.