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Ticket taker skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical ticket taker skills. We ranked the top skills for ticket takers based on the percentage of resumes they appeared on. For example, 30.1% of ticket taker resumes contained cleanliness as a skill. Continue reading to find out what skills a ticket taker needs to be successful in the workplace.

15 ticket taker skills for your resume and career

1. Cleanliness

Here's how ticket takers use cleanliness:

Perform general housekeeping post-movies to ensure safety and cleanliness for incoming patrons.
Supervised storage and refrigeration areas to ensure cleanliness and sanitation.

2. Excellent Guest

Here's how ticket takers use excellent guest:

Provided excellent guest experience as an usher.
Exhibit excellent guest service skills.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how ticket takers use customer service:

Provided customer service by ensuring a positive movie experience.
Provided exceptional customer service through greeting each customer.

4. Greeting Guests

Grееtіng guests is a wау of welcoming guеѕtѕ tо оnе'ѕ buѕіnеѕѕ or hоmе with jоу, ѕаtіѕfасtіоn, аnd hospitality. Greeting guеѕtѕ wіth a warm ѕmіlе, asking thе rіght ԛuеѕtіоnѕ, аnd ѕеttіng thеm on thе rіght track аrе аll vеrу іmроrtаnt fасtоrѕ whеn dеаlіng wіth a guеѕt.

Here's how ticket takers use greeting guests:

Provide invaluable services by greeting guests, scanning tickets, guiding guests to their seats, answering questions and resolving issues.
Handled theater entry access when greeting guests and collecting tickets.

5. Admission Tickets

Here's how ticket takers use admission tickets:

Sell and collect admission tickets and passes from guest- Greet guest attending the stadium- examine tickets or passes to verify authenticity
Verify authenticity of each and scan the bar-coded on admission tickets.

6. Customer Inquiries

Here's how ticket takers use customer inquiries:

Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
Recorded customer inquiries by documenting inquiry and response in customers' accounts.

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7. Guest Tickets

Here's how ticket takers use guest tickets:

Assisted guests to seats, scanned guest tickets, opened house for shows
Scan guest tickets and direct them to appropriate location based on their tickets.

8. Scan Tickets

Here's how ticket takers use scan tickets:

Scan tickets in and out for fans* Assist fans to their designated areas* Assisted in various areas of the ballpark
Scan tickets and ensure appropriate date, time, and event are printed on the ticket.

9. Check Tickets

Here's how ticket takers use check tickets:

Greet customers and Check tickets as they enter.
Check tickets and direct guests to seating areas

10. Ticket Sales

Ticket sale is the selling of the rights to be a part of a sports event or show. The ticket sale grants each buyer access to the show or event and leaves everyone who isn't buying out of the show. It can also be referred to as the sums of money generated from the sale of tickets for an event or sports show. Over the years, laws have been enacted to prohibit the resale of tickets by unauthorized sellers.

Here's how ticket takers use ticket sales:

Job responsibilities included greeting customers, ticket sales/cash handling, and sales reconciliation.
Assisted with processing ticket sales* Collected payments for admission

11. Athletic Events

Here's how ticket takers use athletic events:

Collected tickets for all athletic events.
Ticket Taking 2 For this job I mostly sell tickets at athletic events, I also sometimes did the scoreboard.

12. Safety Rules

Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Here's how ticket takers use safety rules:

Ensured everyone adhered to safety rules.
Maintained order and ensure adherence to safety rules in a restaurant Greeted patrons attending entertainment events.

13. Direct Guests

Here's how ticket takers use direct guests:

Direct guests to their seats.
Direct guests to proper locations.

14. Football Games

Here's how ticket takers use football games:

Job Duties : Collecting tickets from East Carolina University as well as Duke University football games
Take tickets for entry into the Philadelphia Eagles Football Games

15. State Fair

Here's how ticket takers use state fair:

State fair is only in town for 11 days out of every year.

5 Ticket Taker resume examples

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What skills help Ticket Takers find jobs?

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List of ticket taker skills to add to your resume

The most important skills for a ticket taker resume and required skills for a ticket taker to have include:

Cleanliness
Excellent Guest
Customer Service
Greeting Guests
Admission Tickets
Customer Inquiries
Guest Tickets
Scan Tickets
Check Tickets
Ticket Sales

Athletic Events
Safety Rules
Direct Guests
Football Games
State Fair
Season Pass
Concession Stand
Entertainment Events
Seasonal Position
Crowd Control

Credit Card
Guest Assistance
Check Bags
Movie Theater
Door Checks
Performance Venues
Ticket Booth
Basketball Games
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Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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