The Ticket Taker / Bag Checker is responsible for providing a safe, efficient, and welcoming entry experience for all guests attending events at the ballpark. This position plays a key role in guest services and safety by validating tickets, inspecting bags, and enforcing stadium entry policies with professionalism and courtesy.
Essential Duties and Responsibilities
Ticketing
Greet fans in a friendly and professional manner as they arrive at the stadium.
Collect, scan, and validate tickets at entry points.
Ensure only authorized guests are admitted into the facility.
Bag Check & Security Screening
Inspect bags and personal items to identify prohibited items in accordance with stadium policies.
Communicate stadium policies clearly and courteously when addressing restricted items.
Coordinate with security staff on safety or security concerns at entry gates.
Guest Assistance
Provide directions and answer questions regarding seating locations, amenities, and stadium policies.
Assist with crowd flow to maintain safe and orderly gate operations.
Report guest issues, security risks, or operational concerns to supervisors promptly.
General Duties
Support special promotions and gate activities as assigned.
Assist with emergency procedures, including evacuations and severe weather protocols.
Perform other duties as directed by stadium management.
Qualifications
Strong communication and interpersonal skills.
Friendly, customer-focused attitude with the ability to enforce policies respectfully.
Comfortable conducting bag inspections with professionalism.
Ability to stand for extended periods of time and work outdoors in varying weather conditions.
Prior experience in customer service, hospitality, or event operations preferred.
Must be available to work evenings, weekends, and holidays during the baseball season.
Work Environment
Work performed outdoors at stadium gates.
Exposure to large crowds, noise, and changing weather conditions.
Seasonal position (April-September, including potential playoff dates).
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
Are you available to work all 66 regular season Captains home games, playoff games, and additional non-Captains baseball games at Classic Auto Group Park?
$38k-62k yearly est. 5d ago
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Box Office Ticket Seller
Live Nation Entertainment Inc. 4.7
Cincinnati, OH
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit ********************************
Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a
Great Place to Work
organization and one of People Magazine's “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
Cash Handling; Bank Procedures and Check-out Procedures
Maintain superior customer service both in person and over the phones
Answer phone with prompt and courteous attitude
Guest Relations
Will Call Window
Running Ticket Program on Computer for Sales
Processing Opening and Closing Paperwork
Knowledge of Talent and Entertainment
Have a positive attitude
Keep a clean, well-groomed appearance
WHAT THIS PERSON WILL BRING
Required:
Working Knowledge of Phone Handling, Cashiering, Customer Service
Entry level knowledge of basic computer operation and Point of Sales systems
Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
Ability to type 30 wpm
High School Diploma
Preferred:
Previous Ticketing experience
Working knowledge of Windows based PC programs
Physical Demands/Working Environment:
Working environment is fast-paced
Position requires repetitive use of arms for answering busy phones and typing
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of
Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.
$24k-30k yearly est. Auto-Apply 60d+ ago
Ticket Taker/Bag Check
Lake County Captains 3.8
Eastlake, OH
The Ticket Taker / Bag Checker is responsible for providing a safe, efficient, and welcoming entry experience for all guests attending events at the ballpark. This position plays a key role in guest services and safety by validating tickets, inspecting bags, and enforcing stadium entry policies with professionalism and courtesy.
Essential Duties and Responsibilities
Ticketing
Greet fans in a friendly and professional manner as they arrive at the stadium.
Collect, scan, and validate tickets at entry points.
Ensure only authorized guests are admitted into the facility.
Bag Check & Security Screening
Inspect bags and personal items to identify prohibited items in accordance with stadium policies.
Communicate stadium policies clearly and courteously when addressing restricted items.
Coordinate with security staff on safety or security concerns at entry gates.
Guest Assistance
Provide directions and answer questions regarding seating locations, amenities, and stadium policies.
Assist with crowd flow to maintain safe and orderly gate operations.
Report guest issues, security risks, or operational concerns to supervisors promptly.
General Duties
Support special promotions and gate activities as assigned.
Assist with emergency procedures, including evacuations and severe weather protocols.
Perform other duties as directed by stadium management.
Qualifications
Strong communication and interpersonal skills.
Friendly, customer-focused attitude with the ability to enforce policies respectfully.
Comfortable conducting bag inspections with professionalism.
Ability to stand for extended periods of time and work outdoors in varying weather conditions.
Prior experience in customer service, hospitality, or event operations preferred.
Must be available to work evenings, weekends, and holidays during the baseball season.
Work Environment
Work performed outdoors at stadium gates.
Exposure to large crowds, noise, and changing weather conditions.
Seasonal position (April-September, including potential playoff dates).
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
$28k-37k yearly est. 22d ago
Ticket Taker
Wilkins Recruiting
Lima, OH
Take tickets as fans enter home games
Ensure fans have valid tickets to enter the ball park
Develop a working knowledge of the ball park
$28k-38k yearly est. 60d+ ago
Ticket Takers
Cincinnati Reds 4.3
Cincinnati, OH
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Ticket Taker Department: Ball Park Operations Location: Cincinnati Ohio FLSA Status: Non-Exempt
Job SummaryThe Ticket Taker position supports Ball Park Operations by scanning tickets and checking their validity prior to guest entry. Ticket Takers will also direct guests during the Go Ahead Entry process, ensuring their validity prior to entry. This role is critical in ensuring that only those with a valid ticket enter Great American Ball Park.
Minimum RequirementsEducation: High School Diploma/GED Experience: None needed Skills: Friendly, positive, willingness to work
Preferred RequirementEducation: High School Diploma/GEDExperience: Previous experience in customer service is beneficial Skills: Friendly, positive, willingness to work
Primary Job Duties & ResponsibilitiesDuty % of TimeGreeting guests and Scanning Tickets: 85%Directing Guests to correct locations inside the ballpark : 10%Redirecting Guests with invalid tickets: 5%
Reporting StructureThis role reports directly to the Chief Ticket Taker and Director of Guest and Event Operations.
Physical Requirements- Ability to stand for extended periods- Exposure to outdoor environments including heat, cold, rain, wind, direct sunlight- Must be able to work at least 30 Reds Home Games
Ticket Takers are members of the Theater Employees Local Number B-38 International Alliance of Theatrical Stage Employees and Moving Picture Technicians, Artists, and Allied Crafts of the United States, its Territories, and Canada. Those hired to be a Ticket Taker must join the Union, which includes paying dues and being a member in good standing.
Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
You MUST complete your application in the third-party system to be considered. Once you click "Apply Now" you will be redirected to finish your application. Applicants who do not complete this step will not be considered.
$27k-35k yearly est. 43d ago
Ticket Takers
Jac Management Group 4.4
Youngstown, OH
Summary: Represents JAC Management Group in a front line capacity working with the public. Uniform supplied. Employee takes responsibility. Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
1. Scan guest tickets as they enter the building.
2. Assist guests with seating problems and issue relocates.
3. Provide the public with directions and information regarding upcoming events and services offered.
4. Address guest concerns and work with the difficult customer.