How to hire a ticket writer

How to hire a ticket writer, step by step

Here's a step-by-step ticket writer hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a ticket writer job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new ticket writer
• Step 8: Go through the hiring process checklist

Post a ticket writer job for free, promote it for a fee

Post free

1. Identify your hiring needs

   First, determine the employments status of the ticket writer you need to hire. Certain ticket writer roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A ticket writer's background is also an important factor in determining whether they'll be a good fit for the position. For example, ticket writers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of ticket writer salaries for various roles:

   Type of Ticket Writer	Description	Hourly rate
   Ticket Writer	Gaming services workers serve customers in gambling establishments, such as casinos or racetracks. Some workers tend slot machines, deal cards, or oversee other gaming activities such as keno or bingo... Show more	$9-28
   Runner	A runner is considered as a general assistant who works under the direction of a producer and other production staff to do basic works such as answering the phone or making arrangements for staff on locations in the broadcasting and film industry. The role of a runner is to ensure that the production process is running smoothly... Show more	$12-19
   Writer	A writer can have different responsibilities depending on which industry or line of work they are involved. There are writers assigned in a corporate setting, some in journalism, while there are also writers in the entertainment Industry... Show more	$19-51

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Sports Tickets
   • Football Games
   • Customer Complaints
   • Service Tickets
   • Game Rules
   • Cash Drawers
   • Parking Enforcement
   • Athletic Events
   • Oil Changes

   Responsibilities:

   • Manage VIP person (s) during special events
   • Write sports bets, cash winning bets, keep update MTL reports, update line changes, balance cash drawer
   • Maintain cleanliness and work environment.
   • Manage VIP person (s) during special events

3. Make a budget

   Including a salary range in your ticket writer job description is a great way to entice the best and brightest candidates. A ticket writer salary can vary based on several factors:

   • Location. For example, ticket writers' average salary in florida is 56% less than in alaska.
   • Seniority. Entry-level ticket writers earn 66% less than senior-level ticket writers.
   • Certifications. A ticket writer with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a ticket writer's salary.

   Average ticket writer salary

   $16.66hourly

   $34,658 yearly

   ---

   Entry-level ticket writer salary

   $20,000 yearly salary

   Updated December 17, 2025

4. Writing a ticket writer job description

   A ticket writer job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a ticket writer job description:

   Ticket writer job description example

   Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.
   
   The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today's 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, through Topps as a cornerstone of the business, building a new model for the collectibles and trading cards hobby with top leagues and players association partners; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Fanatics' partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.
   
   As a market leader with more than 9,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.
   
   At Fanatics, we're a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.
   
   Qualifications Must have basic computer knowledge General Sports and Sports Betting knowledge preferred, but not necessary Must have a minimum of 1 years of cash handling experience in a work setting21+ years of age or older Must be able to obtain a Gaming License from the MD LotteryMust be able to provide a high level of customer service in a very fast paced environment Present yourself in a professional manner Strong communication skills, both written and verbal Ability to do simple math Must be able to stand for extended periods of time Must be able to work a flexible schedule including nights, weekends and holidays.
   
   ResponsibilitiesProvide the highest level of customer service, ensuring that all customers feel comfortable and become regular guests at Fanatics Sportsbook.Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary Stock sportsbook Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean Write Sports tickets in an accurate and timely manner Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures Explain wagering rules, including betting lines and odds, and procedures to guests Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary Greet guests in a positive, friendly manner Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity Adhere to all rules and regulations set forth by MD Lottery and Fanatics.Become familiar with entire bet offering and be able to answer questions about the offering with confidence.Work to resolve customer disputes/complaints and escalate to direct supervisor when needed Have a positive attitude that helps ensure a great work environment Ensure that all necessary paperwork/documentation is filled out accordingly to company policy Other duties as assigned
   
   Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address (this includes @betfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers
   
   Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
   
   Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics' fair labor practices.
   NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

   Copy this example

   

5. Post your job

   To find the right ticket writer for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with ticket writers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit ticket writers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your ticket writer job on Zippia to find and recruit ticket writer candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit ticket writers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new ticket writer

   Once you've found the ticket writer candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   Once that's done, you can draft an onboarding schedule for the new ticket writer. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire a ticket writer?