Ticket writer jobs near me - 13 jobs

WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit ******************************** Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT THIS ROLE WILL DO Cash Handling; Bank Procedures and Check-out Procedures Maintain superior customer service both in person and over the phones Answer phone with prompt and courteous attitude Guest Relations Will Call Window Running Ticket Program on Computer for Sales Processing Opening and Closing Paperwork Knowledge of Talent and Entertainment Have a positive attitude Keep a clean, well-groomed appearance WHAT THIS PERSON WILL BRING Required: Working Knowledge of Phone Handling, Cashiering, Customer Service Entry level knowledge of basic computer operation and Point of Sales systems Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment Ability to type 30 wpm High School Diploma Preferred: Previous Ticketing experience Working knowledge of Windows based PC programs Physical Demands/Working Environment: Working environment is fast-paced Position requires repetitive use of arms for answering busy phones and typing EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. **Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.

The Ticket Taker / Bag Checker is responsible for providing a safe, efficient, and welcoming entry experience for all guests attending events at the ballpark. This position plays a key role in guest services and safety by validating tickets, inspecting bags, and enforcing stadium entry policies with professionalism and courtesy. Essential Duties and Responsibilities Ticketing Greet fans in a friendly and professional manner as they arrive at the stadium. Collect, scan, and validate tickets at entry points. Ensure only authorized guests are admitted into the facility. Bag Check & Security Screening Inspect bags and personal items to identify prohibited items in accordance with stadium policies. Communicate stadium policies clearly and courteously when addressing restricted items. Coordinate with security staff on safety or security concerns at entry gates. Guest Assistance Provide directions and answer questions regarding seating locations, amenities, and stadium policies. Assist with crowd flow to maintain safe and orderly gate operations. Report guest issues, security risks, or operational concerns to supervisors promptly. General Duties Support special promotions and gate activities as assigned. Assist with emergency procedures, including evacuations and severe weather protocols. Perform other duties as directed by stadium management. Qualifications Strong communication and interpersonal skills. Friendly, customer-focused attitude with the ability to enforce policies respectfully. Comfortable conducting bag inspections with professionalism. Ability to stand for extended periods of time and work outdoors in varying weather conditions. Prior experience in customer service, hospitality, or event operations preferred. Must be available to work evenings, weekends, and holidays during the baseball season. Work Environment Work performed outdoors at stadium gates. Exposure to large crowds, noise, and changing weather conditions. Seasonal position (April-September, including potential playoff dates). We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit ******************************** Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT THIS ROLE WILL DO * Cash Handling; Bank Procedures and Check-out Procedures * Maintain superior customer service both in person and over the phones * Answer phone with prompt and courteous attitude * Guest Relations * Will Call Window * Running Ticket Program on Computer for Sales * Processing Opening and Closing Paperwork * Knowledge of Talent and Entertainment * Have a positive attitude * Keep a clean, well-groomed appearance WHAT THIS PERSON WILL BRING Required: * Working Knowledge of Phone Handling, Cashiering, Customer Service * Entry level knowledge of basic computer operation and Point of Sales systems * Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail * Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment * Ability to type 30 wpm * High School Diploma Preferred: * Previous Ticketing experience * Working knowledge of Windows based PC programs Physical Demands/Working Environment: * Working environment is fast-paced * Position requires repetitive use of arms for answering busy phones and typing EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.

Take tickets as fans enter home games Ensure fans have valid tickets to enter the ball park Develop a working knowledge of the ball park

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Ticket Taker Department: Ball Park Operations Location: Cincinnati Ohio FLSA Status: Non-Exempt Job SummaryThe Ticket Taker position supports Ball Park Operations by scanning tickets and checking their validity prior to guest entry. Ticket Takers will also direct guests during the Go Ahead Entry process, ensuring their validity prior to entry. This role is critical in ensuring that only those with a valid ticket enter Great American Ball Park. Minimum RequirementsEducation: High School Diploma/GED Experience: None needed Skills: Friendly, positive, willingness to work Preferred RequirementEducation: High School Diploma/GEDExperience: Previous experience in customer service is beneficial Skills: Friendly, positive, willingness to work Primary Job Duties & ResponsibilitiesDuty % of TimeGreeting guests and Scanning Tickets: 85%Directing Guests to correct locations inside the ballpark : 10%Redirecting Guests with invalid tickets: 5% Reporting StructureThis role reports directly to the Chief Ticket Taker and Director of Guest and Event Operations. Physical Requirements- Ability to stand for extended periods- Exposure to outdoor environments including heat, cold, rain, wind, direct sunlight- Must be able to work at least 30 Reds Home Games Ticket Takers are members of the Theater Employees Local Number B-38 International Alliance of Theatrical Stage Employees and Moving Picture Technicians, Artists, and Allied Crafts of the United States, its Territories, and Canada. Those hired to be a Ticket Taker must join the Union, which includes paying dues and being a member in good standing. Equal Opportunity Statement: The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position. You MUST complete your application in the third-party system to be considered. Once you click "Apply Now" you will be redirected to finish your application. Applicants who do not complete this step will not be considered.

Summary: Represents JAC Management Group in a front line capacity working with the public. Uniform supplied. Employee takes responsibility. Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties and Responsibilities include the following. Other duties may be assigned. 1. Scan guest tickets as they enter the building. 2. Assist guests with seating problems and issue relocates. 3. Provide the public with directions and information regarding upcoming events and services offered. 4. Address guest concerns and work with the difficult customer.

Department: Ball Park Operations Location: Cincinnati Ohio FLSA Status: Non-Exempt Job Summary The Ticket Taker position supports Ball Park Operations by scanning tickets and checking their validity prior to guest entry. Ticket Takers will also direct guests during the Go Ahead Entry process, ensuring their validity prior to entry. This role is critical in ensuring that only those with a valid ticket enter Great American Ball Park. Minimum Requirements Education: High School Diploma/GED Experience: None needed Skills: Friendly, positive, willingness to work Preferred Requirement Education: High School Diploma/GED Experience: Previous experience in customer service is beneficial Skills: Friendly, positive, willingness to work Primary Job Duties & Responsibilities Duty % of Time Greeting guests and Scanning Tickets: 85% Directing Guests to correct locations inside the ballpark : 10% Redirecting Guests with invalid tickets: 5% Reporting Structure This role reports directly to the Chief Ticket Taker and Director of Guest and Event Operations. Physical Requirements - Ability to stand for extended periods - Exposure to outdoor environments including heat, cold, rain, wind, direct sunlight - Must be able to work at least 30 Reds Home Games Ticket Takers are members of the Theater Employees Local Number B-38 International Alliance of Theatrical Stage Employees and Moving Picture Technicians, Artists, and Allied Crafts of the United States, its Territories, and Canada. Those hired to be a Ticket Taker must join the Union, which includes paying dues and being a member in good standing. Equal Opportunity Statement: The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. * Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations. * Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary. * Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean. * Stock Sportsbook Kiosks with adequate supplies; troubleshoot errors. * Write Sports tickets in an accurate and timely manner. * Make payments and redemptions in an accurate and timely manner; verify tickets and payoffs. * Maintain and reconcile bank for assigned shift by following established cash-handling policies and procedures. * Explain wagering rules, including betting lines and odds, and procedures to guests. * Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary. * Assist guests with all methods and mediums for sports betting transactions. Including but not limited to: Sportsbook Desk, Sportsbook Kiosks, Online Sportsbook Application. * Enter player tracker information and create new player tracking accounts * Complete Title 31 transactions in an accurate and timely manner. * Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity. * Perform other job-related duties as requested. BRING US YOUR BEST. * Must be at least 21 years of age * Minimum six (6) months of cash-handling experience * High school diploma or equivalent GED * Effectively communicate in English, both oral and written forms * Previous experience in race and sportsbook preferred * Previous experience in a similar resort environment preferred * Bilingual, with English as primary or secondary language preferred * Ability to work as a part of a team in a high-stress and high-volume environment * Ability to work in and adapt to a dynamic and frequently changing environment * Ability to adhere to and execute established department policies and procedures * Working knowledge of sports * Proficient cash-handling skills * Ability to work under pressure while being able to pay attention to details * Basic math skills - calculate winnings based on odds * Basic computer skills * Excellent customer service skills * Ability to maintain professional, neat, and well-groomed appearance, adhering to department and company standards * Must be able to communicate effectively in English, both oral and written forms STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

Starting pay: $13.00 USD The Sportsbook Ticket Writer is the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, they will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, the Ticket Writer will help advice and answer customer questions to help them make an informed, responsible decision with their sports wagering. ESSENTIAL DUITIES AND RESPONSIBILITIES (May include, but is not limited to the following) Provide a high level of customer service to anyone who comes into our sportsbooks Adhere to all rules and regulations set forth by the company and the Nevada Gaming Control Board Answer all customer questions to the best of your knowledge or seek to find out the answer in a timely manner Try to deescalate customer disputes/complaints and escalate to direct supervisor when needed Communicate and promote our menu of sports betting options to customers Ensure all necessary compliance (Title 31) paperwork/documentation is filled out according to Company policy and gaming control board standards Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Perform other job-related duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES The ability to sit/stand for extended periods at a time Must have basic computer knowledge (Email, MS Excel, internet, etc.) Must be 21 years of age or older obtain a gaming license Must have 1+ years of cash handling experience High level of customer service Effective communication skills, both written and verbal Ability to do simple math Understanding and a responsibility to adhere to all compliance requirements set for by the company and Nevada Gaming Control Board Prior work experience in a sports book is highly preferred Ability to motivate, lead, and mentor staff members Self-starter attitude who shows initiative High School diploma or equivalent PHYSICAL DEMANDS AND WORK ENVIRONMENT ( May be required in order to perform the essential functions of the position) Must be able to stand for extended periods of time Must be able to lift, pull, or push 25 lbs. Must be able write for extended periods of time Must be able to twist, bend, or reach with no significant boundaries This position may be exposed to a smoke-filled and noisy environment GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed. Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals' religious beliefs or practices. As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations. Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary. Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean. Stock Sportsbook Kiosks with adequate supplies; troubleshoot errors. Write Sports tickets in an accurate and timely manner. Make payments and redemptions in an accurate and timely manner; verify tickets and payoffs. Maintain and reconcile bank for assigned shift by following established cash-handling policies and procedures. Explain wagering rules, including betting lines and odds, and procedures to guests. Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary. Assist guests with all methods and mediums for sports betting transactions. Including but not limited to: Sportsbook Desk, Sportsbook Kiosks, Online Sportsbook Application. Enter player tracker information and create new player tracking accounts Complete Title 31 transactions in an accurate and timely manner. Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity. Perform other job-related duties as requested. BRING US YOUR BEST. Must be at least 21 years of age Minimum six (6) months of cash-handling experience High school diploma or equivalent GED Effectively communicate in English, both oral and written forms Previous experience in race and sportsbook preferred Previous experience in a similar resort environment preferred Bilingual, with English as primary or secondary language preferred Ability to work as a part of a team in a high-stress and high-volume environment Ability to work in and adapt to a dynamic and frequently changing environment Ability to adhere to and execute established department policies and procedures Working knowledge of sports Proficient cash-handling skills Ability to work under pressure while being able to pay attention to details Basic math skills - calculate winnings based on odds Basic computer skills Excellent customer service skills Ability to maintain professional, neat, and well-groomed appearance, adhering to department and company standards Must be able to communicate effectively in English, both oral and written forms STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

ESSENTIAL JOB FUNCTIONS: • Provide a high level of customer service to anyone who comes into our sportsbooks • Adhere to all rules and regulations set forth by the company and the Nevada Gaming Control Board • Answer all customer questions to the best of your knowledge or seek to find out the answer in a timely manner • Try to deescalate customer disputes/complaints and escalate to direct supervisor when needed • Communicate and promote our menu of sports betting options to customers • Act in a professional manner, representing William Hill with the highest of standards • Ensure that all necessary compliance (Title 31) paperwork/documentation is filled out according to company policy and gaming control board standards • Other duties as assigned EDUCATION AND EXPERIENCE: • The ability to sit/stand for extended periods at a time • Must have basic computer knowledge (Email, MS Excel, internet, etc.) • H.S. Diploma, GED, or equivalent preferred • Must be 21 years of age or older • Successfully pass a drug screen, background check, and obtain a gaming license • Must have 1+ years of cash handling experience • High level of customer service • Ability to work a flexible schedule, including so nights, weekends, and holidays is preferred • Present yourself in a professional manner • Strong communication skills, both written and verbal • Ability to do simple math • Understanding and a responsibility to adhere to all compliance requirements set for by the company and Nevada Gaming Control Board JOB DESCRIPTION 2 COMPETENCIES : • Passionate about internal/external customer service • Understands the importance of establishing and maintaining positive relationship

ESSENTIAL JOB FUNCTIONS: * Provide a high level of customer service to anyone who comes into our sportsbooks * Adhere to all rules and regulations set forth by the company and the Nevada Gaming Control Board * Answer all customer questions to the best of your knowledge or seek to find out the answer in a timely manner * Try to deescalate customer disputes/complaints and escalate to direct supervisor when needed * Communicate and promote our menu of sports betting options to customers * Act in a professional manner, representing William Hill with the highest of standards * Ensure that all necessary compliance (Title 31) paperwork/documentation is filled out according to company policy and gaming control board standards * Other duties as assigned EDUCATION AND EXPERIENCE: * The ability to sit/stand for extended periods at a time * Must have basic computer knowledge (Email, MS Excel, internet, etc.) * H.S. Diploma, GED, or equivalent preferred * Must be 21 years of age or older * Successfully pass a drug screen, background check, and obtain a gaming license * Must have 1+ years of cash handling experience * High level of customer service • Ability to work a flexible schedule, including so nights, weekends, and holidays is preferred * Present yourself in a professional manner * Strong communication skills, both written and verbal * Ability to do simple math * Understanding and a responsibility to adhere to all compliance requirements set for by the company and Nevada Gaming Control Board JOB DESCRIPTION 2 COMPETENCIES : • Passionate about internal/external customer service • Understands the importance of establishing and maintaining positive relationship