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Ticketmaster overview

Industry
Entertainment
Revenue
Headquarters
Employees
6,678
Founded in
Organization type
Public
Social media
Ticketmaster is the world's largest ticket marketplace and the global market leader in live event ticketing products and services. Ticketmaster is the official ticketing partner of the NHL, NFL, NBA, USTA, PGA Tours, a number of MLB and MLS teams, and artists and venues around the world. The company currently operates in 29 countries and processes more than 500 million ticket transactions each year through various platforms, including their app and website. Ticketmaster was founded in 1976 and went public in 1996 with a market value of $2.8 billion. In 2010, Ticketmaster merged with Live Nation to form Live Nation Entertainment, becoming the global leader in live entertainment. Ticketmaster has been an industry leader in technology advances for live entertainment and ticket sales. In 1995, it premiered its website, www.ticketmaster.com, and became one of the first companies to sell tickets over the internet. Their ticketing platform now supports some of the most sought after performances in the world, including Taylor Swift and Ed Sheeran. The partnership between Ticketmaster and Live Nation has allowed both companies to invest in new programs and technology to help address some of the top concerns in the event industry, including ticket bots. Ticketmaster is the leader in combatting bots and has created the Verified Fan program, which requires consumers to input information into the system. Consumers are then contacted with a time that they can purchase verified tickets. In 2017, Ticketmaster launched Presence, a next generation digital engagement and venue access software technology that enables digital ticketing. Presence allows ticket holders to turn their mobile device into an admission ticket, either through the Ticketmaster app or by using Apple wallet. Presence is rolling out at scale. In 2019, Ticketmaster launched SafeTix, an enhancement to Presence, which adds Anti-Counterfeiting Features to Tickets and Provides Event Owners Greater Visibility Into Event Attendees Ticketmaster has acquired several businesses throughout its history, including Ticketron, a digital ticket agency; TicketWeb Inc, an online ticket vendor for clubs and venues; Front Gate Tickets, a music festival ticketing technology; Strobe Labs, a music marketing platform; TicketHour, a sports ticketing operator; Universe, a DIY ticketing platform; and UPGRADED, a blockchain technology company. It also invested in Blink Identity, a facial recognition company.
The staff at Ticketmaster come from unusually diverse demographic backgrounds. The company is 51.9% female and 48.2% ethnic minorities. Despite its diversity in other areas, Ticketmaster employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 82.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. Ticketmaster has great employee retention with staff members usually staying with the company for 3.1 years.The average employee at Ticketmaster makes $36,195 per year. Pay at Ticketmaster is significantly lower than some of its highest paying competitors, like Meta, Airbnb, and LinkedIn, which pay $155,739, $145,035, and $135,189, respectively.
A large media company with 6,678 employees and an annual revenue of $23.2B, Ticketmaster is headquartered in West Hollywood, CA.

Ticketmaster's mission statement

We strive to put fans first. Every day we're listening to your feedback and working to improve your experience before, during, and after events. In 2010, Ticketmaster and live nation merged to create live nation entertainment.

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4.8/5

Ticketmaster employee reviews

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Ticketmaster employee reviews

Ticketmaster employee reviews
4.8/5

Based on 4 ratings

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Employee reviews
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5.0
A zippia user wrote a review on Dec 2020
Pros of working at Ticketmaster

Everything

Cons of working at Ticketmaster

Nothing

Ticketmaster benefits

I like being able to help people get to their favorite bands performance

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The team at Ticketmaster

  • The founders of Ticketmaster are Jerry Nelson, Peter Gadwa, Albert Leffler, Jim Goodman and Gordon Gunn.
  • The key people at Ticketmaster are Roger Ames, Jerry Nelson and Peter Gadwa.
Key people
Roger Ames
Jerry Nelson
Peter Gadwa
Albert Leffler
Jim Goodman
Gordon Gunn

Ticketmaster rankings

Ticketmaster is ranked #9 on the Best companies to work for in West Hollywood, CA list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Ticketmaster salaries

Average Ticketmaster salary
$36,195
yearly
$17.40 hourly
Updated March 14, 2024

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Ticketmaster diversity

9.5
Diversity score
We calculated Ticketmaster’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Ticketmaster’s workforce.
Ticketmaster diversity summary. Zippia estimates Ticketmaster's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Ticketmaster's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Ticketmaster's workforce.
  • Ticketmaster has 6,678 employees.
  • 52% of Ticketmaster employees are women, while 48% are men.
  • The most common ethnicity at Ticketmaster is White (52%).
  • 29% of Ticketmaster employees are Hispanic or Latino.
  • 9% of Ticketmaster employees are Black or African American.
  • The average employee at Ticketmaster makes $36,195 per year.
  • Ticketmaster employees are most likely to be members of the democratic party.
  • Employees at Ticketmaster stay with the company for 3.1 years on average.

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Ticketmaster financial performance

7.7
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Ticketmaster currently has 16.7B in revenue. Ticketmaster's most recent quarter produced 8.2b (q3'2023).

Ticketmaster annual revenue

$23B
$19B
$14B
$9B
$5B
$0
2019
2020
2021
2022
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Highest paying Ticketmaster competitors

Compare Ticketmaster salaries to competitors, including Meta, Airbnb, and LinkedIn. Employees at Meta earn the highest average yearly salary of $155,739. The salaries at Airbnb average $145,035 per year, and the salaries at LinkedIn come in at $135,189 per year.
RankCompanyAverage salaryJobs
1$155,7390
2$145,0350
3$135,1890
4$131,5060
5$93,3990
6$81,0440
7$67,0870
8$55,1560
9$52,4530
10$51,6430

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Ticketmaster FAQs

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Zippia gives an in-depth look into the details of Ticketmaster, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Ticketmaster. The employee data is based on information from people who have self-reported their past or current employments at Ticketmaster. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Ticketmaster. The data presented on this page does not represent the view of Ticketmaster and its employees or that of Zippia.

Ticketmaster may also be known as or be related to Ticketmaster, Ticketmaster Corporation, Ticketmaster Entertainment Inc and Ticketmaster Entertainment LLC.