Tiffany & Co. jobs

Tiffany & Co. **Seasonal Team Members** hold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Members are excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our clients. Their passion for Tiffany is conveyed in every Client interaction. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit and joy. **As a Seasonal Team Member, you will:** + Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand. + Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service. + Assist with engraving station where applicable. + Accurately lead floor waiting list if applicable. + Ensure hospitality area is fully stocked, orderly and clean. + Communicate with management any potential service issues with waiting clients. + Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client's purchase decision is finalized. + Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally. + Assist with inventory and special projects as needed. **Experience Required:** + Ability to work non-traditional business hours including nights, weekends and holidays. + Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.). + Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required. + Capability to work with a diverse client base. + Ability to work in a fast-paced, changing environment. + Authorization to work in the United States or in the country where the position is based. Washington, DC Wage Transparency Disclosure: Pay Range for Position $20.40-$24.00 **Job Identification** : 61881 **Job Category:** : Retail **Assignment Category** : Seasonal Full-time **Remote Positions** : No **Professional Experience** : Beginner Equal Opportunity Employer

At Blue Nile and James Allen, every interaction reflects the elegance and care behind our jewelry. We're looking for an on-site Workforce Management (WFM) Manager who will help ensure our customer service team delivers the same level of excellence our customers experience in every piece we create. In this role, you'll combine data-driven precision with genuine care for people-balancing service levels, efficiency, and team well-being to support a seamless, luxury-level online experience. The Workforce Management (WFM) Manager is responsible for overseeing the strategic planning and day-to-day execution of workforce operations to ensure optimal staffing and service levels across the organization. This role leads the forecasting, scheduling, and real-time management of resources, balancing customer demand with operational efficiency. The WFM Manager partners closely with leadership and cross-functional teams to deliver data-driven insights, streamline processes, and align staffing strategies with business objectives. With a focus on both efficiency and employee engagement, this role ensures the right people are in the right place at the right time to deliver exceptional customer experiences. Responsibilities: Create, publish, and communicate schedules, serving as a trusted point of contact for scheduling needs and ensuring equitable shift distribution ensuring adequate coverage for peak and off-peak times. Acts as the point of contact for schedules changes and to ensure appropriate levels of coverage. Oversee real-time management of staffing and monitoring of service levels, making adjustments to optimize coverage, service levels, such as calling in additional staff, approving overtime, or reassigning tasks. Monitors the traffic volumes of each queue and adjusts coverage as needed to ensure optimal service levels and labor cost metrics. Develop, analyze, and present workforce reports and performance metrics to leadership, including insights related to employee workload and engagement trends. Lead workforce planning processes including forecasting, capacity planning, and scheduling to meet business objectives while promoting fairness, transparency, and employee satisfaction. Partner with leadership to balance service levels, labor costs, and engagement-focused initiatives that support retention and satisfaction. Partner with leadership on workforce planning processes including forecasting, capacity planning, and scheduling to meet business objectives while promoting fairness, transparency, and employee satisfaction. Identifies areas improvement and offers innovative solutions for efficiency in scheduling, service levels and labor costs. Tracking productivity, adherence to schedules, and overall workforce efficiency, then sharing insights with leadership to improve operations. Work with leadership to identify trends, risks, and opportunities through data analysis, offering innovative solutions to improve both operational efficiency and employee experience. Demonstrate sound judgment, adaptability, and empathy in managing dynamic operational demands and supporting team engagement. Partner with Customer Service, Quality Assurance, and Learning & Development to plan for training, coaching, and QA calibration sessions. Collaborate with Tech/Systems teams to ensure WFM tools (e.g., NICE, Freshdesk, CSR, or similar) are optimized and data integrity is maintained. Identify opportunities for automation, efficiency, and improved forecasting accuracy. Produce and analyze WFM reports on forecast accuracy, adherence, occupancy, and service level performance. Present insights and recommendations to leadership to drive operational improvements. Maintain dashboards and key performance metrics for visibility across the organization. Lead, coach, and develop a team of workforce analysts, real-time analysts. Requirements Bachelor's degree in Business Administration, Operations, Statistics, or related field required; Master's preferred. 5+ years of experience in workforce management, capacity planning, or contact center operations, including at least 3 years in a leadership or managerial role. Proven experience managing workforce planning in a multi-channel customer service or call center environment. Strong analytical and quantitative skills with advanced Excel or data visualization (Tableau, Power BI) expertise. Familiarity with workforce management tools (e.g., Reflexis). Excellent communication, problem-solving, and stakeholder management abilities. Demonstrated ability to balance operational efficiency with customer experience priorities. Exceptional organization and time-management skills Detail oriented with ability to follow-through on projects, meet deadlines and handle multiple tasks simultaneously Strong understanding of contact center metrics (service level, occupancy, shrinkage, adherence, AHT, etc.) and their impact on performance and staffing. High degree of professionalism, integrity, objectivity and customer service focus Ability to work flexible work hours, including weekends and holidays Experience working in a multi-site or hybrid customer service organization - Preferred Knowledge of advanced forecasting methodologies and automation tools - Preferred Benefits At Blue Nile & James Allen, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location: Paid Time Off Medical, Dental, Vision and Prescription Insurance 401(k) Retirement Plan with company match Flexible spending account Health savings account Tuition Reimbursement Employee discount Parental leave Life insurance Annual base pay: $84,000- $97,000. Final pay rate shall be determined and is based on experience and qualifications. At this time, R2Net will not sponsor a new applicant for employment authorization for this position. Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Our Brand Bloomingdale's has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you'll hear the same thing: it's unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we're proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first. What We Can Offer You * Performance and Referral bonus opportunities * Sales commissions * Merchandise discounts * An inclusive, challenging, and refreshingly fun work environment * Empowerment to perform impactful work with tangible results * Employee Assistance Program (mental health and financial literacy resources) * Colleague Resource Groups (CRGs), give-back/volunteer opportunities Job Overview The Seasonal Support Associate primary objective is to drive sales and profit through efficient inbound/outbound receipt processing and excellent stockroom standards. This includes offloading, sorting, unpacking and prepping new receipts. Seasonal associates are eligible to receive a bonus incentive upon completion of their seasonal assignment, colleague discounts and the opportunity to be a part of an iconic brand during the most exciting time of the year. Essential Functions * Flexibility to work schedules based on business needs and inbound truck schedule. * Support and administer receipt and dispatch of merchandise and supplies according to company standards. * Receive and record trailer delivery. * Offload, sort and prepare merchandise for floor ready processing. * Process merchandise ensuring items are floor ready, tagged, and ticketed. * Protects Company assets, adhering to all operational procedures including: Access Control, Merchandise Protection, Risk Management, Receiving & Processing and Fine Jewelry. * Maximize stockroom space and maintain the highest level of organization and efficiency. * Place new merchandise on selling floor using floor maps and visual execution standards. * Use appropriate guidance to ensure selling floor is set to company guidelines and expectations. * Confirm correct customer facing signing is complete. * Complete price changes, damages/salvages, job out/RTV. * Assist in maintaining a clean, neat and organized back office receiving and stockroom space. * Must adhere to all company standards as provided in the Employee Handbook. * Maintains a clean and safe work environment. * Regular dependable attendance and punctuality. * Supports team members, understanding how teamwork plays an important role in providing a positive customer experience. Qualifications * Candidates with a High School Diploma or equivalent are encouraged to apply * No experience required * Excellent communication skills. Professional demeanor. * Basic math skills such as addition, subtraction, multiplication, and division * Highly organized and ability to adapt quickly to changing priorities * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays based on department/store/company needs Physical Requirements * Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions * Frequently lift/move up to 25lbs. This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. STORES00

Our Brand Bloomingdale's has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you'll hear the same thing: it's unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we're proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first. What We Can Offer You * Performance and Referral bonus opportunities * Sales commissions * Merchandise discounts * An inclusive, challenging, and refreshingly fun work environment * Empowerment to perform impactful work with tangible results * Employee Assistance Program (mental health and financial literacy resources) * Colleague Resource Groups (CRGs), give-back/volunteer opportunities Job Overview The B-Helpful Professional is highly energetic and engaged, serving as a "go to" resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. The B-Helpful Professional manages an in-store service hub and provides a quick, seamless and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information and facilitating the booking of appointments for various in store services. Essential Functions * Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction * Embrace and be proficient with technology * Participate in the merchandising and operational requirements of the role Qualifications and Competencies * Candidates with a High School Diploma or equivalent are encouraged to apply * No experience required * Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers * Resourceful and able to adapt quickly to changing priorities * Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Essential Physical Requirements * Position requires prolonged periods of standing/walking around store or department * May involve reaching, crouching, kneeling, stooping and color vision * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions * Frequently lift/move up to 25lbs Bring your creativity, energy, and ideas to the Bloomingdale's team - Apply Today! This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. STORES00

Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other. Tiffany employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience ( _Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy)_ is never compromised.... and it never will be. We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability. **Responsibilities:** The Security Officer maintains a secure environment for clients and employees at all times. This role includes serving as ambassador and first point of contact for Tiffany clients and is critical to provide a positive Tiffany experience from beginning to end for each client. Responsibilities include both security and back of house operations and controls. **Sales:** Deepen the relationship with our clients to drive lifetime loyalty and spend. Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan. **Service:** Elevate in store experience consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey). Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback. **Security Controls and Operations:** Provide exceptional security and operations support to drive sales and service. Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures. Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions. Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team. **Qualifications:** + Required Qualifications: + High School Diploma. + Basic computer skills. + Ability to work retail store hours as necessary, including nights, weekends and holidays. + Must have authorization to work in the United States or in the country where the position is based. + Preferred Qualifications: + Experience in a retail/security environment. + 1 year prior experience in a security related position. The hiring range for this position ranges from $19.55 - $26.45. The rate of pay offered will be dependent upon candidates' relevant skills and experience. \#LI-Onsite **Job Identification** : 62118 **Job Category:** : Retail **Assignment Category** : Temporary Full-time **Remote Positions** : No **Professional Experience** : Minimum 3 Years Equal Opportunity Employer

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues • Competitive Pay • Paid Time Off • Flexible Holiday Time-Off & Flexible Scheduling • Instant access to earned wages with PayActiv • Enhanced benefits: pet, home & auto insurance & more • 401(k) plan options available • Bonus earning opportunities • Growth potential opportunities • Employee Discount at Bloomingdale's & Macy's Stores *About* Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. *Job Overview* The Bloomingdale's Barista/ Café Associate creates and sells food and beverages following established standards, providing caring hospitality, product knowledge and exceptional customer service. *Essential Functions* * Demonstrate current and working knowledge of beverages (alcoholic, and non- alcoholic, coffee/ espresso bar, retail and food stations * Produce and present freshly prepared products following standard approved recipes, meeting speed of service standards * Follow company standards and maintain work area and equipment in accordance with Health Department standards. Maintain personal hygiene and professional dress code in compliance with company expectations * Follow Service Steps and Selling skills providing an exceptional customer experience * Educate, sample, and serve customers distinctive and desirable food and beverage products * Open and/or close area following appropriate checklist, verifies completion with Manager on Duty * Maintain stock levels and standards in product presentations, merchandising and signing standards *Competencies* * No Education or Experience Required. * Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals. * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. * Serve Safe Alcohol Certification. * Food Safety Certification. *Physical Requirements* * Prolonged periods of moving and standing for at least 2 consecutive hours. * May involve reaching above eye level and crouching. * Frequent use of computers including handheld equipment, cash register and ability to process register transactions. * Frequently lift/move up to 25 lbs. FOOD00 STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdales JOBS.com.

We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimism, love, inclusivity, and creativity. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability. **As a Tiffany Client Advisor you will:** + Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client's experience extraordinary. + Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do. + Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan + Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business. **Sales:** + Deepen the relationship with our clients to drive lifetime loyalty and spend. + Consistently achieve or exceed monthly, quarterly, and annual store commercial targets. + Capture client data. Cultivate new and existing client relationships. + Deliver a significant portion of sales through repeat client business. + Identify innovative ways to grow your business through delivering elevated client experience in each client appointment + Drive business through key product pillars. + Convert clients through curiosity and discovery daily **Service:** + Elevate in store experience by consistently delivering memorable moments to every client. + Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch. + Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event + Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback. + Connect with your client's wardrobe to 'style them' **Experience** Required: + Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality). + Proven track record in achieving Commercial results. + Ability to connect with the client + Flexibility to work non-traditional hours, including days, nights, weekends, and holidays. + Ability to work with a diverse client base. + Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email. + Must have authorization to work in the United States or in the country where the position is based. Desired: + A college/university degree. + Proficiency in multiple languages. \#LI-Onsite Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. Creating an inclusive workplace and workforce where everyone belongs is at the core of our values. We're committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights. We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings. The Company provides equal employment opportunities to all employees and candidates for employment without regard to age, race, religion, color, national or ethnic origin, alien or citizenship status, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, disability, or military/veteran status. Tiffany is committed to working with and providing reasonable accommodation to applicants with disabilities. **Job Identification** : 61982 **Job Category:** : Retail **Assignment Category** : Regular Full-time **Remote Positions** : No **Professional Experience** : Minimum 3 Years Equal Opportunity Employer

About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview Store Leaders are on the forefront of both the colleague and customer experience. Through your dynamic leadership style, interpersonal skills and business acumen, you will inspire your team to bring the Bloomingdale's mission, to be like no other store in the world, to life. A leader's success is through the connectivity of their team and as a Business Sales Manager, you are responsible for unlocking each member's individual motivation and goals. A successful Bloomingdale's Business Manager possesses an inherent passion for people whether it is recruiting, onboarding and developing your direct reports or ensuring the customer receives an outstanding experience regardless of why they are in our stores. A Bloomingdale's Business Manager oversees a multi-million dollar component of the overall store business. It often includes multiple families of businesses with a large sales professional span of control. In today's retail environment, our leaders are flexible and agile supporting sales results, merchandising standards and ensuring customer fulfillment orders are completed on a timely basis. Essential Functions * Observe, coach and role model customer-centric selling behaviors at all times * Require and champion use of selling technology to support a seamless customer experience * Lead and educate relationship selling, building a client book and driving outreach to maximize business * Actively support total store priorities and establish self as an available and engaged leader * Lead and own execution of merchandising, partnering with Visual Merchandise Manager / Merchandise Manager as the owner of overall merchandising direction * Ensure all necessary re-stocking, floor moves, signing are completed * Provide daily oversight of fulfillment process, track metrics throughout the day to ensure optimum fill rate Qualifications and Competencies * Associate's Degree and 3-5 years direct experience required * Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners * Ability to effectively plan and execute strategies * Ability to monitor and maneuver workflow to achieve priorities * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements * Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions * Frequently lift/move up to 25lbs This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. STORES00 LEADER00

* Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available * Bonus earning opportunities * Growth potential opportunities * Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Team Leader's primary responsibility is to drive sales by providing outstanding customer service, using selling techniques to build sales and customer loyalty, and maintaining a clean, neat and easy to shop selling floor. The Team Leader is a role model of our Fun, Fresh and Fast Selling Culture. The Team Leader's supervisory role serves as a core function in assisting the Outlet Management team in the daily operations of the business. The Team Leader is proficient in all aspects of the selling culture, and in operational tasks, including merchandise processing, signing, and pricing accuracy. The Team Leader must be able to assist with both Sales, Service and Merchandising functions as needed, demonstrating versatility between those functions as dictated by business need. Essential Functions: * Performs supervisory functions in the absence of the Outlet Store Manager or Store Leader * Demonstrates appropriate product knowledge and communicates sales and promotions to team * Trains and coaches on selling expectations and relationship building that drive customer loyalty * Partners with Store Leader to ensure execution of operational functions including merchandising, logistics, and visual directives. * Prepares and plans for all shipments, transfers, floor moves, signing and markdowns * Assist with new hire onboarding process and performance management of colleagues * Protects Company assets, adhering to all operational and cash office procedures Qualifications and Competencies: * High School Diploma or equivalent required * Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers * Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals * Frequent use of computers - Able to use and navigate multiple technological devices * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: * Position requires prolonged periods of standing/walking around store or department * May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders * Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment. * Frequently lift/move up to 50lbs Outlet Store Team Lead

* Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available * Bonus earning opportunities * Growth potential opportunities * Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way. Job Overview: The Administrative Support Colleague (ASC) supports the GM and the Customer Experience, executes store administrative functions and supports the People Strategy. The ASC is both customer and colleague facing and has responsibility for providing a great customer experience and delivering high touch organization and communication skills that support total store and HR initiatives and functions. Essential Functions: SUPPORTS THE GM AND THE CUSTOMER EXPERIENCE * Serve as gatekeeper for GM schedule and point person for escalated customer/employee issues. * Provide an exceptional customer experience by ensuring both the in-store and online customers are always the top priority. Service customers who visit the Executive Office / Store Manager office for assistance. * Respond and address customer concerns quickly whether in person, TUWYT or NPS feedback. * Participate in the production of the store daily communication newsletter. * Produce GM required correspondence. * Floor present as needed to support store. Will be required to work a schedule equivalent to a Selling Leader. SUPPORTS STORE ADMINISTRATIVE FUNCTIONS * Assist with development and update of executive schedules. * Execute travel planning and expense report coordination for GM. * Manage all Conference Calls, Skype meetings and other meetings. * Maintain awareness of all business plans and initiatives involving all store participation. * Develop and maintain all store reports. * Demonstrate ability to analyze reports, continually improve upon them and provide appropriate versions for visits, leadership meetings and special projects. * Executes store compliance strategy * Primary responsibility for Cash Office functions SUPPORTS THE PEOPLE STRATEGY * Assists store management in sourcing applicants through online resources and in-store referral program. * Ensure payroll functions, including requesting final pay (where applicable), are maintained and processed. * Assist in Professional Development Review process; input scores, print and distribute reviews, follow up for completion and submission for record retention process. * Ensures People Leader completion of review and goal setting processes (60/90 PDR, ACE, annual goals) * Oversees candidate management process including recruiting, modern hire interview, candidate correspondence, and coordination of onboarding * Retains documents through Imaging Documenting System and in-store hires * Plans and executes recognition activities and all-store communication meetings * Culture Pulse Survey - drive colleague participation in Culture Pulse Survey * Manages schedule edits for the BSMs during the transitions to "No Edits Qualifications and Competencies: High Scool Diploma or equivalent required 1-2 years related experience * Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners * Ability to effectively plan and execute strategies * Ability to monitor and maneuver workflow to achieve priorities * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: * Requires periods of walking, standing, hearing, talking, reaching with extended arms, crouching and climbing ladders * Frequent use of computers and other office equipment * Requires close vision, color vision, and ability to adjust focus * Frequently lift/move up to 25 lbs. This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Blue Mercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love. Blue Nile is looking for a Luxury Sales Consultant who is eager for an exciting opportunity to join our retail showroom in the Tyson's Corner Center in Tyson's, VA. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A Luxury Sales Consultant at Blue Nile is outgoing, passionate and strives to help others. The company's customer service goal is to enhance and grow the brand connection experience for customers. Luxury Sales Consultants do this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jeweler for Life” relationship with Blue Nile. Responsibilities: Communicate the Blue Nile difference, instilling trust and confidence in our brand Demonstrate exceptional customer service and continually develop your product knowledge to educate customers Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience Proactively follow up on all internal and external communications while maintaining Blue Nile service standards Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth Continuously maintain excellent attendance and punctuality Consistently achieve or exceed company sales and service goals Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer. Requirements Previous retail sales or customer service experience required. High School Diploma or GED Jewelry experience a plus but not required Excellent interpersonal, creative problem solving, organizational and time management skills Excellent listening, written and verbal communication skills Strong attention to detail and high integrity Ability to work within deadlines in a fast-paced environment Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems Ability to stand for extended periods of time Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons Authorized to work in the U.S Benefits The hourly pay range for this job is $21.00 - $25.00. Base pay offered may vary depending on geographic region, internal equity, job- related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions. At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position. Additional Information: Blue Nile (R2NET Inc) is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other. We expect our employees to deliver the Tiffany Experience to each and every client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability. **Responsibilities** The Store Director will effectively lead, develop and support the sales and/or operations of a Tiffany store to meet and/or exceed sales and profitability targets. S/he is a strong, decisive and collaborative leader who builds a climate of service excellence and leads the team to deliver extraordinary client experiences and partners with the Market Vice President. The Store Director is a dynamic and inspiring leader who embodies the Tiffany Cultural Values: Create the Dream, Be Bold, Win with Passion, Do the Right Thing, and Be Brilliant Together. **Sales:** Deepen the relationship with our clients to achieve sales plan and drive lifetime loyalty and spend. Identify business opportunities and implement actions to consistently achieve or exceed monthly, quarterly and annual store sales plan. Direct managers to drive client development activity among individual team members to cultivate new and existing clients. Demonstrate sales leadership by playing an active role on the sales floor and managing client relationships personally. Manage and motivate the team to drive business through key product pillars. **Service:** Elevate the in store experience by consistently delivering memorable moments. Lead, model and coach based on TEI (Voice of Client Survey) feedback and elevate the Tiffany Experience Index by keeping the survey questions in mind. Ensure continuous Guest Experience management presence on the sales floor, coaching the team on the Power of Blue selling ceremony and ensuring Tiffany client experience expectations are being delivered at all times. Optimize hospitality and store amenities to create unique experiences. Take action on TEI performance and client feedback to improve client service. **Talent:** Elevate and hire talent to ensure a winning team and create a best in class service & selling organization. Develop and execute a Talent Action Plan for the store. Accurately assess capabilities and build robust development plans to grow talent at all levels and assist career growth. Continuously encourage, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance. Network and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent. **Qualifications** Required Qualifications: Minimum of 7-10 years of sales management experience in retail or luxury retail or relevant client related experience (e.g., hospitality). Proven track record in sales generation, managing the achievement of sales goals. Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market. Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system. Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.). Must have authorization to work in the United States or in the country where the position is based. Preferred Qualifications: + A college/university degree. + Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred. + \#LI-AG1 **Job Identification** : 62056 **Job Category:** : Retail **Assignment Category** : Regular Full-time **Remote Positions** : No **Professional Experience** : Beginner Equal Opportunity Employer

* Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available * Bonus earning opportunities * Growth potential opportunities * Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Bloomingdale's Cosmetic's floor is known as the heart of the store and the energy is felt the minute customers walk through our doors. The Bloomingdale's Counter Manager develops and supervises a team of highly productive Beauty Advisors capable of providing excellent service and selling totality of our assortment both in store and on-line. The Counter Manager leads the team's primary focus of building and maintaining client relationships, offering outstanding service and product knowledge, while maintaining compelling merchandise presentation. The Counter Manager ensures Beauty Advisors are welcoming, friendly, and engaged; keeping productivity high and excitement alive on the sales floor and always putting the needs of the customer first. Essential Functions: * Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships * Drive sales with in-store and online clients by embracing and being proficient with technology * Participate in the merchandising and operational requirements of the role Qualifications and Competencies: * High School Diploma or equivalent required * 3-5 years related experience * Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: * Position requires prolonged periods of standing/walking around store or department * May involve reaching, crouching, kneeling, stooping and color vision * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions * Frequently lift/move up to 25lbs BEAUTY00

Our Brand Bloomingdale's has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you'll hear the same thing: it's unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we're proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first. What We Can Offer You * Performance and Referral bonus opportunities * Merchandise discounts * An inclusive, challenging, and refreshingly fun work environment * Empowerment to perform impactful work with tangible results * Employee Assistance Program (mental health and financial literacy resources) * Colleague Resource Groups (CRGs), give-back/volunteer opportunities Job Overview A Bloomingdale's Logistics and Fulfillment Professional plays a critical role in the daily operation of our store, delivering seamless execution of the merchandise receiving, logistics, and fulfillment functions according to company standards. A Logistics and Fulfillment Professional's workday encompasses varied responsibilities such as preparing and packing merchandise for shipment, fulfilling customer orders, unpacking and censoring new receipts, executing markdowns and returning goods back to vendors. To deliver our mission statement to be like no other store in the world, our Logistics and Fulfillment Professionals possess speed, attention to detail, collaborative spirit and teamwork to drive business results. Job Essentials * Greets and welcomes customers while on the selling floor * Support and administer new receipt processing according to company standards * Search and pick merchandise from selling floor and stock rooms for all fulfillment types * Learn and apply packing policies and techniques to make sure every customer receives their package in excellent condition * Participate in the completion of all logistical initiatives including RTV's, CDTs, price changes, damages/salvages, job outs, etc. * Embrace and be proficient with technology * Support store during big-day events Qualifications * Candidates with a High School Diploma or equivalent are encouraged to apply. * Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. * Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities. * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Physical Requirements * Position requires prolonged periods of standing/walking around store or department * May involve reaching, crouching, kneeling, stooping and color vision * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions * Frequently lift/move up to 25lbs. This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. STORES00

Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other. Tiffany employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience ( _Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy)_ is never compromised.... and it never will be. We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability. **Responsibilities:** The Security Officer maintains a secure environment for clients and employees at all times. This role includes serving as ambassador and first point of contact for Tiffany clients and is critical to provide a positive Tiffany experience from beginning to end for each client. Responsibilities include both security and back of house operations and controls. **Sales:** Deepen the relationship with our clients to drive lifetime loyalty and spend. Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan. **Service:** Elevate in store experience consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey). Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback. **Security Controls and Operations:** Provide exceptional security and operations support to drive sales and service. Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures. Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions. Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team. **Qualifications:** + Required Qualifications: + High School Diploma. + Basic computer skills. + Ability to work retail store hours as necessary, including nights, weekends and holidays. + Must have authorization to work in the United States or in the country where the position is based. + Preferred Qualifications: + Experience in a retail/security environment. + 1 year prior experience in a security related position. \#LI-Onsite Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. Creating an inclusive workplace and workforce where everyone belongs is at the core of our values. We're committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights. We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings. The Company provides equal employment opportunities to all employees and candidates for employment without regard to age, race, religion, color, national or ethnic origin, alien or citizenship status, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, disability, or military/veteran status. Tiffany is committed to working with and providing reasonable accommodation to applicants with disabilities. **Job Identification** : 61984 **Job Category:** : Retail **Assignment Category** : Regular Full-time **Remote Positions** : No **Professional Experience** : Minimum 3 Years Equal Opportunity Employer

* Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available * Bonus earning opportunities * Growth potential opportunities * Employee Discount at Bloomingdale's & Macy's Stores *About* Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. *Job Overview* The Bloomingdale's Barista/ Café Associate creates and sells food and beverages following established standards, providing caring hospitality, product knowledge and exceptional customer service. *Essential Functions* * Demonstrate current and working knowledge of beverages (alcoholic, and non- alcoholic, coffee/ espresso bar, retail and food stations * Produce and present freshly prepared products following standard approved recipes, meeting speed of service standards * Follow company standards and maintain work area and equipment in accordance with Health Department standards. Maintain personal hygiene and professional dress code in compliance with company expectations * Follow Service Steps and Selling skills providing an exceptional customer experience * Educate, sample, and serve customers distinctive and desirable food and beverage products * Open and/or close area following appropriate checklist, verifies completion with Manager on Duty * Maintain stock levels and standards in product presentations, merchandising and signing standards *Competencies* * No Education or Experience Required * Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays * Serve Safe Alcohol Certification * Food Safety Certification *Physical Requirements* * Prolonged periods of moving and standing for at least 2 consecutive hours. * May involve reaching above eye level and crouching. * Frequent use of computers including handheld equipment, cash register and ability to process register transactions. * Frequently lift/move up to 25 lbs. This is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. FOOD00 STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdales JOBS.com.

We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimism, love, inclusivity, and creativity. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability. As a Tiffany Client Advisor you will: Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client's experience extraordinary. Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do. Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business. Sales: Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly, and annual store commercial targets. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Identify innovative ways to grow your business through delivering elevated client experience in each client appointment Drive business through key product pillars. Convert clients through curiosity and discovery daily Service: Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch. Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback. Connect with your client's wardrobe to ‘style them' Experience Required: Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality). Proven track record in achieving Commercial results. Ability to connect with the client Flexibility to work non-traditional hours, including days, nights, weekends, and holidays. Ability to work with a diverse client base. Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email. Must have authorization to work in the United States or in the country where the position is based. Desired: A college/university degree. Proficiency in multiple languages. #LI-Onsite

Our Brand Bloomingdale's has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you'll hear the same thing: it's unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we're proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first. What We Can Offer You * Performance and Referral bonus opportunities * Sales commissions * Merchandise discounts * An inclusive, challenging, and refreshingly fun work environment * Empowerment to perform impactful work with tangible results * Employee Assistance Program (mental health and financial literacy resources) * Colleague Resource Groups (CRGs), give-back/volunteer opportunities Job Overview The Seasonal Administrative Support Colleague (SASC) supports the General Manager (GM) and the Colleague/Customer Experience, executes store administrative functions and supports the People Strategy. The SASC is both customer and colleague facing and has responsibility for providing a great customer experience and delivering high touch organization and communication skills that support total store and HR initiatives and functions. Job Essentials Supports the General Manager (GM) and the Customer Experience * Provide an exceptional customer experience by ensuring both the in-store and online customers are always the top priority. Service customers who visit the Executive Office / Store Manager office for assistance. * Respond and address customer concerns quickly * Floor present as needed to support store Supports Store Administrative Functions * Support Cash Office functions * Assist GM and ASCs as needed Supports the People Strategy * Assists store management in sourcing applicants through online resources and in-store referral program * Oversees candidate management process including recruiting, hiring, candidate correspondence, and coordination of onboarding * Retains documents through Imaging Documenting System and in-store hires Qualifications * Candidates with a High School Diploma or equivalent are encouraged to apply * 1-2 years related experience * Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners * Ability to effectively plan and execute strategies * Ability to monitor and maneuver workflow to achieve priorities * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements * Requires periods of walking, standing, hearing, talking, reaching with extended arms, crouching and climbing ladders * Frequent use of computers and other office equipment * Requires close vision, color vision, and ability to adjust focus * Frequently lift/move up to 25lbs. This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. STORES00 HRCOM00

Job Description At Blue Nile and James Allen, every interaction reflects the elegance and care behind our jewelry. We're looking for a Workforce Management (WFM) Manager who will help ensure our customer service team delivers the same level of excellence our customers experience in every piece we create. In this role, you'll combine data-driven precision with genuine care for people-balancing service levels, efficiency, and team well-being to support a seamless, luxury-level online experience. The Workforce Management (WFM) Manager is responsible for overseeing the strategic planning and day-to-day execution of workforce operations to ensure optimal staffing and service levels across the organization. This role leads the forecasting, scheduling, and real-time management of resources, balancing customer demand with operational efficiency. The WFM Manager partners closely with leadership and cross-functional teams to deliver data-driven insights, streamline processes, and align staffing strategies with business objectives. With a focus on both efficiency and employee engagement, this role ensures the right people are in the right place at the right time to deliver exceptional customer experiences. Responsibilities: Create, publish, and communicate schedules, serving as a trusted point of contact for scheduling needs and ensuring equitable shift distribution ensuring adequate coverage for peak and off-peak times. Acts as the point of contact for schedules changes and to ensure appropriate levels of coverage. Oversee real-time management of staffing and monitoring of service levels, making adjustments to optimize coverage, service levels, such as calling in additional staff, approving overtime, or reassigning tasks. Monitors the traffic volumes of each queue and adjusts coverage as needed to ensure optimal service levels and labor cost metrics. Develop, analyze, and present workforce reports and performance metrics to leadership, including insights related to employee workload and engagement trends. Lead workforce planning processes including forecasting, capacity planning, and scheduling to meet business objectives while promoting fairness, transparency, and employee satisfaction. Partner with leadership to balance service levels, labor costs, and engagement-focused initiatives that support retention and satisfaction. Partner with leadership on workforce planning processes including forecasting, capacity planning, and scheduling to meet business objectives while promoting fairness, transparency, and employee satisfaction. Identifies areas improvement and offers innovative solutions for efficiency in scheduling, service levels and labor costs. Tracking productivity, adherence to schedules, and overall workforce efficiency, then sharing insights with leadership to improve operations. Work with leadership to identify trends, risks, and opportunities through data analysis, offering innovative solutions to improve both operational efficiency and employee experience. Demonstrate sound judgment, adaptability, and empathy in managing dynamic operational demands and supporting team engagement. Partner with Customer Service, Quality Assurance, and Learning & Development to plan for training, coaching, and QA calibration sessions. Collaborate with Tech/Systems teams to ensure WFM tools (e.g., NICE, Freshdesk, CSR, or similar) are optimized and data integrity is maintained. Identify opportunities for automation, efficiency, and improved forecasting accuracy. Produce and analyze WFM reports on forecast accuracy, adherence, occupancy, and service level performance. Present insights and recommendations to leadership to drive operational improvements. Maintain dashboards and key performance metrics for visibility across the organization. Lead, coach, and develop a team of workforce analysts, real-time analysts. Requirements Bachelor's degree in Business Administration, Operations, Statistics, or related field required; Master's preferred. 5+ years of experience in workforce management, capacity planning, or contact center operations, including at least 3 years in a leadership or managerial role. Proven experience managing workforce planning in a multi-channel customer service or call center environment. Strong analytical and quantitative skills with advanced Excel or data visualization (Tableau, Power BI) expertise. Familiarity with workforce management tools (e.g., Reflexis). Excellent communication, problem-solving, and stakeholder management abilities. Demonstrated ability to balance operational efficiency with customer experience priorities. Exceptional organization and time-management skills Detail oriented with ability to follow-through on projects, meet deadlines and handle multiple tasks simultaneously Strong understanding of contact center metrics (service level, occupancy, shrinkage, adherence, AHT, etc.) and their impact on performance and staffing. High degree of professionalism, integrity, objectivity and customer service focus Ability to work flexible work hours, including weekends and holidays Experience working in a multi-site or hybrid customer service organization - Preferred Knowledge of advanced forecasting methodologies and automation tools - Preferred Benefits At Blue Nile & James Allen, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location: Paid Time Off Medical, Dental, Vision and Prescription Insurance 401(k) Retirement Plan with company match Flexible spending account Health savings account Tuition Reimbursement Employee discount Parental leave Life insurance Annual base pay: $84,000- $97,000. Final pay rate shall be determined and is based on experience and qualifications. At this time, R2Net will not sponsor a new applicant for employment authorization for this position. Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.