The Private Client Manager at Tiffany & Co. holds the critical position of the ultimate Brand Ambassador, embodying the Tiffany brand in every interaction. In this role, they will represent and uphold the Brand through their presence in the community, social media as well as all networking and Brand activation events. They are responsible for establishing and executing upon strategies for the acquisition, engagement, retention and growth of High Net Worth clients, in addition to having an opportunity and expectation of selling across all categories with a focus on High Jewelry. The PCM is a commercial leader with a global mindset, strategic in application of impeccable service and bespoke experiences. Through active and ongoing partnership, the PCM will work with Zone and Global partners, including Client Relations to strategize on and deliver exciting experiences for Tiffany clients. Such work will be in service of achieving and exceeding commercial targets and gaining competitive market share. The PCM will represent and reinforce the Tiffany brand at internal and external local and regional events as a Brand Ambassador, identifying and developing new high potential clients that will lead to facilitating tailored presentations and client consultations. They will proactively and autonomously develop strategies to build sales through outreach to existing and new high potential clients, identify and capture client data for the purpose of developing curated client experiences, building key and influential relationships, and personalizing client development opportunities, while representing the brand at the highest level. The PCM's passion for Tiffany is consistently conveyed. The position regularly and consistently requires extensive discretion and independent judgement in matters of importance, so an entrepreneurial spirit and stellar judgment and professionalism must be prevalent. They build lasting relationships with the Brand's most influential clients and celebrate the Brand's history and provenance. They will create the dream for their clients through deep awareness of trends across luxury retail and lifestyle of the Private Client, and bolster the Brand's general market posture by ensuring these influential clients help to reinforce the Brand image through purchases and public use.
Role Accountabilities:
• Research and assess market opportunities to develop and prospect new business by expanding the network, attending internal and external events.
• Maintain brand and market analysis with focus on knowledge of the local jewelry market from a trend and pricing perspective and possess a proven understanding of other brands and their comparative and competitive qualities with the ability to leverage this knowledge into closing sales.
• Establishing and reinforcing the Tiffany brand within the High Net Worth client market.
• Identifying, prospecting and developing presentation and sales strategies for High Net Worth clients.
• Developing High Net Worth client relationships and reinforcing brand image and awareness.
• Manage stakeholder partnerships with Store and Market Leadership, Global and Regional Client Relations teams as well as other corporate partners to create and facilitate “money can't buy” experiences and brand differentiation moments for clients.
• Achieve and exceed commercial action plan and annual target by enacting expert consultative selling skills, consistently closing high end, complex sales, participating in Regional and Global High Jewelry selling events. The PCM will also establish themselves as a Global Tiffany Ambassador through enhanced and focused brand development within the High Net Worth market, High Jewelry sales with High Net Worth clients, demonstrating commercial excellence, unparalleled client experiences and unwavering commitment to upholding and elevating the Brand.
Qualifications
• 10 + years of luxury industry experience
• Deep understanding and interest in the luxury lifestyle
• Experience with successfully closing High Jewelry sales
• Strong diplomacy skills and experience building relationships with High Net Worth clients
• Must possess consistent impeccable self-presentation
• Ability to translate luxury experience into knowledge foundation and defined strategies
• Ability to analyze market trends and develop strategic plans
• Ability to develop brand image strategies
• Ability to work autonomously, consistently exercising independent judgment and discretion in matters of importance
• A willingness to work non-traditional business hours including evenings, weekends and holidays
The hiring range for this position ranges from $140,000-$200,000. The rate of pay offered will be dependent upon candidates' relevant skills and experience. This role is also eligible for sales commission.
$140k-200k yearly Auto-Apply 60d+ ago
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Branch Security Officer- Palo Alto
Tiffany & Co 4.3
Tiffany & Co job in Palo Alto, CA
At Tiffany, we expect our employees to deliver the Tiffany Experience to each customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.
As a Tiffany Branch Security Officer, you will:
Security Controls and Operations:
Provide exceptional security and operations support to drive sales and service.
Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
Cover both security and back of house operations and controls.
Sales:
Provide a positive Tiffany experience from beginning to end for each client.
Deepen the relationship with our clients to drive lifetime dedication and spend.
Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.
Service:
Elevate in store experience consistently delivering memorable moments.
Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program.
Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.
Experience:
Required
High School Graduate.
Basic computer skills.
Ability to work retail store hours as necessary, including nights, weekends, and holidays.
Authorization to work in the United States or in the country where the position is based.
Desired
Experience in a retail/security environment.
1-year prior experience in a security related position.
The hiring range for this position ranges from $22.53- 30.48. The rate of pay offered will be dependent upon
candidates' relevant skills and experience
$22.5-30.5 hourly Auto-Apply 60d+ ago
Sales Professional (Brand Ambassador) | Stanford Shopping Center
David Yurman 4.6
Palo Alto, CA job
David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.
The David Yurman Palo Alto team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.
The David Yurman Brand Ambassador will be accountable for the following key deliverables:
Responsibilities
Sales and Service
Deliver individual sales budget by maximizing all selling opportunities
Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
Provide exceptional customer service by ensuring that the customer takes priority at all times
Fully support and align with all key business initiatives and new product launches
Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.
Clientele Development
Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
Utilize the available marketing tools to engage current and new business and drive sales
Embrace and utilize technology to enhance customer experience
Operations
Assist with inventory control and keep shrink levels below target
Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
Maintain an up to date knowledge of all product categories
Ensure adherence to company retail operating and security procedures
Partner with support team in the repair process and follow up on customer communication
Teamwork
Be aware of the impact of behavior on others
Provide help and advice to colleagues to achieve goals
Demonstrate a flexible approach, responding positively to any reasonable request
Qualifications
Previous retail or luxury retail sales or relevant clientele focused experience
Proven track record in achieving sales results
Exceptional clientele, customer relationship building skills
Demonstrate strong verbal and written communication skills
Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
The expected base salary for this role is $24.00 - $30.00/hour, plus commission.
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
$24-30 hourly 3d ago
Store Manager, Laurel Village - Full Time
Bloomingdale's Inc. 4.2
San Francisco, CA job
About Bluemercury
With 178 locations across the country and growing, Bluemercury pioneered a client‑first service model that emphasizes hyper‑personalized, high‑quality beauty interactions. The leading luxury beauty destination and Macy's, Inc. nameplate offers a highly curated and premium product assortment across a range of categories, Bluemercury helps people discover their unique self by shining a light on what makes them wonderfully distinctive. As Bluemercury continues to evolve, it remains committed to its original intent to serve people and embrace its purpose to be the ultimate specialist in the beauty of every individual. For more information, please visit ********************
Job Overview
We are seeking a passionate Store Manager to join our team. As a key member of our team, you will play a vital role in enhancing our customers' beauty experiences by leading your team to provide exceptional service, in‑depth product knowledge, and expert beauty advice. As a Bluemercury Store Manager you drive sales and optimize customer service throughout your client interactions while building relationships. You are a beauty advocate who consistently role‑models a best‑in‑class service experience by assisting our clients and meeting their beauty needs and by empowering your team to exceed clients' expectations. Your keen awareness of current trends and ability to connect with others makes you an essential colleague on the Bluemercury team.
Key Responsibilities Leadership Responsibilities
Give, Receive, and Share Information: Facilitate consistent team and individual communication in order to ensure collective knowledge to all members of the team and business partners.
Inspire Your Team: Share the brand vision and the business challenges, give meaning and empowerment to the team while holding them accountable to the highest standards.
Lead By Example: Exemplify our client‑first service model in all interactions, hyper‑personalize your approach to building relationships with colleagues, clients, and visitors. Drive for results with insight and intuition.
Leverage Strategy to achieve KPIs: Be the subject matter expert for your team by analyzing the business, developing strategies to drive KPI success, delegating, and celebrating progress towards the goals. Create and execute store‑level event strategies to drive incremental sales.
Consistently Train and Develop Your Team: Utilize coaching skills, empathy, performance management, and continuous improvement strategies to involve your direct reports in their own success. Proactively self‑learning while collaborating with the team to cultivate a growth mindset.
Actively Recruit Top Performers: Build relationships in your area to plan for, and recruit a talent bench; this includes succession planning.
Operational Excellence: Execute all operational tasks with proficiency, advocate for knowledge‑sharing and teamwork between all team members to support effective scheduling, inventory control, cost minimization, and profitability.
Client‑Facing Responsibilities
Build Client Relationships: Build and maintain strong, personalized relationships with customers; internal and external. Provide a welcoming and inclusive atmosphere for all clients and colleagues, ensuring they feel valued and understood.
Share Your Product Expertise: Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances. Continuously update knowledge on the latest products and trends in the beauty industry.
Customize Recommendations: Offer tailored product recommendations based on individual client needs, preferences, and skin types. Conduct product demonstrations and provide application tips to enhance customer experience.
Sales & Promotion: Drive sales through effective communication of product benefits and promotions. Encourage repeat business by informing customers about loyalty programs and upcoming events.
Support Inventory Management: Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
Participate in Educational Workshops: Participate in and occasionally lead in‑store beauty workshops, sharing expertise and tips with customers in a group setting.
Share Feedback & Insights: Collect customer feedback on products and services, providing insights to the management team for continuous improvement.
Qualifications
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Strong interpersonal and communication skills; ability to connect up and down the organizational ladder to share knowledge.
Passion for beauty and staying updated with the latest trends and products.
Flexible availability, including days, evenings, Saturdays, and holidays.
Critical thinking, strategic partnerships, inspirational leadership.
Strong interpersonal skills and ability to communicate and share knowledge.
Resourceful and able to adapt quickly to changing priorities.
2-3 years of retail management experience is required, beauty industry preferred.
Advanced authority and expertise in successful retail team leadership required.
Essential Physical Requirements you will perform
Prolonged periods of standing/walking around the store or department.
Prolonged exposure to fragrance and home fragrance products.
Frequent use of computers, handheld electronic equipment and cash registers.
Reaching, crouching, kneeling, stooping and color vision.
Lifting and moving items weighing up to 25 lbs.
What we can offer you
An inclusive, challenging, and refreshingly fun work environment.
Empowerment to perform impactful work with tangible results.
Competitive pay; including commission and bonus opportunities.
Merchandise discounts and gratis.
Paid time off (PTO) for full time hourly employees.
Coverage across medical, dental, vision, and 401K.
Advancement opportunities and mentorship to grow your career.
Employee Assistance Program (mental health and financial literacy resources).
Colleague Resource Groups (CRGs), give‑back/volunteer opportunities.
Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
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$40k-56k yearly est. 3d ago
b-Helpful Supervisor - Stanford
Bloomingdales 4.2
Palo Alto, CA job
About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview
The Supervisor, bHelpful is a role model in customer first, always behavior by leading colleagues and functions at our b-Helpful service center. The Supervisor, bHelpful is a highly engaged and energetic "go-to" resource who leads with a collaborative spirit to drive an engaging work experience for the team and an easy, fun shopping experience for our customers. They ensure the elevation of the customer experience with attentive, efficient, and seamless service with Buy Online Pick-up in Store (BOPS) orders, Curbside Pickup, and Gift Wrap, along with return processing and general service needs at the main b-Helpful desk. The Supervisor, bHelpful, is the player and peer coach, and will hire, train, develop and coach the performance of the bHelpful colleagues in the location, ensuring they follow all policies and procedures. In addition to these customer-facing priorities, the Supervisor, bHelpful also manages Cash Office support operations and Same Day Delivery operations with our fulfillment team and delivery provider.
Essential Functions
Build Together
* Manage the b-Helpful Center, setting and delivering expectations for service, presentation, process, and customer interactions
* Model the expected service standards; coach colleagues to deliver the expected service standards; provide feedback and coaching as needed
* Manage Cash Office operations. Daily, lead team responsible for balancing the vault and cash functions, replenish and balance registers. Perform monthly cash office self-audit; partner with AP to resolve cash shortage issues.
Make Things Happen
* Deliver BOPS, and Curbside on time and with an outstanding experience in line with our Ready-On-Time promise
* Educate the team on Gift Wrap skills and deliver an outstanding product as expected from Bloomingdale's
Customer First, Always
* Cross-train colleagues for proficiency in all functions with the ability to recognize and respond when flexing between stations is required based on business needs
* Sets and role models a high expectation in delivering the customer experience with attention to detail, all in support of driving up the Net Promoter Service Score at bHelpful
Dream Big, Be Bold
* Develops and elevates the bHelpful colleagues, ensures bHelpful coverage in line with velocity
* Shares customer feedback with store leadership and Central organization to improve the customer experience
* Lead the evolution of b-Helpful and elevate the customer experience.
Qualifications and Competencies
* High School Diploma or equivalent required.
* 1-2 years direct experience
Skills
* Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
* Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
* Must satisfy licensing requirements (as required by state or local jurisdiction)
* Strong leadership profile
* Able to use and navigate multiple technological devices
* Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
Work Hours
* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
* Regular, dependable attendance and punctuality is required
This is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
$75k-94k yearly est. Auto-Apply 31d ago
Outlet Receiving Associate, Part Time - Livermore
Bloomingdales 4.2
Livermore, CA job
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Instant access to earned wages with
PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
The Receiving Team Member's (RTM) primary objective is to drive sales and profit through efficient inbound/outbound receipt processing and excellent stockroom standards. This includes offloading, sorting, unpacking and prepping new receipts.
Essential Functions:
Support and administer receipt and dispatch of merchandise and supplies according to company standards.
Process merchandise ensuring items are floor ready, tagged, and ticketed
Complete price changes, damages/salvages, job outs
Receive and record trailer delivery
Maximize stockroom space and maintain the highest level of organization and efficiency
Maintain a clean, organized and safe receiving and stockroom space
Protect Company assets, adhering to all operational procedures including, Access Control, Merchandise Protection, Risk Management, Receiving & Processing and Fine Jewelry
Support Selling Team members when needed by providing a positive customer experience
Qualifications and Competencies:
High School Diploma or equivalent required
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
Frequent use of computers - Able to use and navigate multiple technological devices
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
Frequently lift/move up to 50lbs
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$29k-35k yearly est. Auto-Apply 30d ago
Operations Professional- San Francisco
Tiffany & Co 4.3
Tiffany & Co job in San Francisco, CA
At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (
Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy)
is never compromised…. and it never will be!
We are currently recruiting for an Operations Professional to continue to deliver the Tiffany Experience to each customer.
As an Operations Professional you will:
Take the lead by performing all back of house operations in a Tiffany store.
Provide excellent client service and partners with store leadership on key initiatives which supports the team and drives sales goals.
Be a key holder who acts as a manager on duty when a manager is unavailable. (Duties include coordinating order fulfillment, managing inventory, coordinating client service activities, and may open and close the store)
Operational Excellence:
Provide exceptional operational support to drive sales and service.
Complete daily tasks such as order fulfillment, shipping, receiving and replenishment, cleaning jewelry, transferring merchandise, taking in jewelry repairs, and cleaning merchandise, following company operational policies and procedures.
Ensure compliance with all internal control procedures and maintain inventory accuracy. Partner and communicate effectively with Sales Professionals, Management, and clients to respond and follow up to requests quickly and accurately.
Support Company operations efficiency objectives by ensuring all activities improve productivity and by providing feedback on process changes through appropriate channels. Assist management in coordinating work and mentor team members to improve performance when acting as manager on duty.
Takes the lead, partnering with the operations professional to ensure operational excellence in all tasks.
Sales:
Deepen the relationship with our clients to drive lifetime loyalty and spend.
Carry out operations and sales support functions to support the store in consistently achieving or exceeding monthly, quarterly, and annual store sales plan.
Collect customer data during interactions to cultivate new and existing customers.
Drive business through key product pillars.
Service:
Elevate in store experience by consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador, providing the Tiffany Touch during every client interaction.
Demonstrate Client Experience Behaviors identified within the NPS program.
Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
Resolve client and employee concerns applying judgment and detailed knowledge of policy, procedure, and practice.
EXPERIENCE
Required
2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.
Strong Analytical skills.
Proficient in Microsoft Word and Excel.
Ability to work retail store hours as necessary, including nights, weekends, and holidays.
Organized and detail oriented.
Flexibility to perform different tasks based on day-to-day business needs.
Authorization to work in the United States or in the country where the position is based.
Desired Qualifications:
A college/university degree.
Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.
The pay range for this role is $22.253-$30.48 per hour.
$22.3-30.5 hourly Auto-Apply 60d+ ago
Director of High Jewelry - Northwest
Tiffany & Co 4.3
Tiffany & Co job in San Francisco, CA
The High Jewelry Director will lead the tactical approach in developing the HJ business performance as well as the development of a community of experts within the Market. This individual will be managing and monitoring the performance of HJ as well as assisting in creating tools to develop a Community of Experts, able to support in high jewelry sales.
The ideal candidate must be able to think strategically while also being hands-on in overseeing the day-to-day execution of the agreed upon strategy with a focus on clients, people, and brand desirability. They must model and champion our core belief; People Make the Difference and our values; Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit.”
Key Accountabilities
High Jewelry Sales & Business Development
Work with market Client Relations leaders to develop and execute effective outreach for HNW clients.
Partner with Regional Client Relations teams to better understand local asks to proactively propose methods, tools and assets better answer their needs.
Partners with merchandising and Zone High Jewelry teams to meet and exceed client needs and expectations as it relates to HJ assortment.
Developing a community of High Jewelry Experts
Initiate the creation of a community of High Jewelry Experts with strong knowledge on stones and jewelry making, yet with strong ability to story tell around the collection.
Create a training plan with strong timeline and expectations to ensure that their community of experts are able to act a third party during High making sales are acting as third party.
In partnership with zone partners, identify internal and external profiles that could be selected to be part of this community.
Constantly, look for new and creative opportunity to engage this community by giving them the exposure and support to allow for continuous learning in order to keep them engage and up to date with latest industry insights.
Qualifications
8+ years of related experience
Qualification in gemology (GG level preferred)
Strong written, verbal and presentation skills
Ability to effectively manage a budget and support local initiatives
Luxury Watch and Jewelry industry experience
Previous experience in a client relations/client facing role
Performance Measures and Scope of Role
Zone High Jewelry sales results
Build a community of experts recognized as an impactful business driver in the zone
Compensation for this role is 144,500 - 204,000
$120k-187k yearly est. Auto-Apply 60d+ ago
Fulfillment Support Supervisor, Full Time - Stanford
Bloomingdales 4.2
Palo Alto, CA job
Our Brand
Bloomingdale's has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you'll hear the same thing: it's unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we're proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first.
What We Can Offer You
Performance and Referral bonus opportunities
Merchandise discounts
An inclusive, challenging, and refreshingly fun work environment
Empowerment to perform impactful work with tangible results
Employee Assistance Program (mental health and financial literacy resources)
Colleague Resource Groups (CRGs), give-back/volunteer opportunities
Job Overview
Join our team if you want to build meaningful relationships and work in a fun, collaborative environment of flawless executers who drive our business forward through energy, effort and good humor. As the Fulfillment Supervisor you are the player/peer-leader who will help direct a shared team of colleagues who are responsible for the completion of daily fulfillment tasks. The supervisor sets high standards and motivates the team to meet objectives that augment the customer's experience by ensuring that all packages are sent out in pristine condition and perform other duties as assigned.
Essential Functions
Build Together
Train and lead all colleagues to pick and pack orders, including buy online pickup in store and same day delivery (BOPS & SDD) within established time standards
Working side by side with the team, spend 50% of your time as an active member modeling packing behaviors while providing regular feedback to colleagues
Allocate 25% of your time to supervising through teaching, prioritization, task management, and allocation of resources
Recognize performance above standard and celebrate with the individual and the team
Promote an open door to welcome concerns from coworkers from all levels and positions
Ensure that all newly hired support colleagues successfully complete all new hire training and orientation and are transitioned into Bloomingdale's culture
Partner with other store leaders to ensure successful execution of shared functions and expectations
Make Things Happen
Utilize workload projection tools and forecasts daily to plan workload completion in advance, and plan movement of staff to concentrate on the fulfillment velocity
Achieve company compliance standards in all fulfillment metrics including Fill Rates, Ship Speed, Ready on Time, and NPS - Packed with thought and care
Ensure a clean, well-maintained and safe environment by following all fulfillment processing standards and maintenance of all applicable equipment
Embrace and be proficient with technology - is the key instore subject matter expert for all fulfillment related applications, devices, and functions
Execute all fulfillment related audit standards
Appropriately schedule self and staff to stay within workload hours
Customer First, Always
Serve as the key owner and driver of the store NPS question “order packed with thought and care”
Spend significantly outsized time in the packing area to both model and oversee behaviors that drive packing quality above all else
Ensure that 25% of their time is spent reviewing and auditing outgoing packages to ensure and validate that all orders leaving the store are packed to the highest standard. Redirects team when expectations are not met.
Promote sensitivity to diversity and Bloomingdale's commitment to an environment free of hostility, harassment, or discrimination of any kind
Dream Big, Be Bold
Actively participate in weekly Workload Planning meeting/Big Day Strategy development
Develop collaborative relationships with the store leadership team, understanding and delivering on all store goals and plans
Develop training for selling colleagues on key aspects of in-store fulfillment to ensure that the selling population is appropriately picking their store designated proportion of pick
Qualifications and Competencies
Candidates with a High School Diploma or equivalent are encouraged to apply
1-2 years related experience
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
Resourceful and able to adapt quickly to changing priorities
Resourceful self-starter, works well independently as well as part of a team
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Essential Physical Requirements
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping and color vision
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs
Bring your creativity, energy, and ideas to the Bloomingdale's team - Apply Today!
This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
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$40k-49k yearly est. Auto-Apply 35d ago
Retail Outlet Team Associate, Part Time - Livermore
Bloomingdales 4.2
Livermore, CA job
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Instant access to earned wages with
PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
The Outlet Team Member's (OTM) primary responsibility is to drive sales and profit by providing assistance in two functions, Customer Engagement and Merchandising Efficiency. The Outlet Team Member provides outstanding customer service, sell, and serve the needs of the customer in a manner that is friendly, efficient, and helpful and ensures the customer feels valued. The Outlet Team Member is also responsible for tasks that support store operating efficiency including, pricing, merchandise handling, stock processing, stockroom organization, and floor recovery.
Essential Functions:
Displays friendly and genuine behaviors that improve the service experience for our customers whether it be on the selling floor, at checkout or in the fitting room
Perform various points of sale register transactions including sales, returns, payments and the counting of cash efficiently and accurately
Create a clean, neat, easy to shop environment for our customers
Assist team members with ensuring items are floor ready, tagged, and ticketed. Selling floor recovery to include fold, straighten and size merchandise to standard
Protects Company assets, adhering to all operational procedures
Qualifications and Competencies:
High School Diploma or equivalent required
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
Frequently lift/move up to 50lbs
STORES00
$35k-42k yearly est. Auto-Apply 60d+ ago
Private Client Advisor- San Jose
Tiffany & Co 4.3
Tiffany & Co job in Santa Clara, CA
The Private Client Advisor (PCA) at Tiffany & Co. is the ultimate Brand Ambassador, embodying the Tiffany brand in every interaction. In this role, the PCA will represent and uphold the Brand through their presence in the community, social media, and all local and regional networking and Brand activation events. In partnership with retail leadership, the PCA will focus on establishing and growing their network of High-Net-Worth clients and immersing them into the world of Tiffany.
The PCA's passion for Tiffany is consistently conveyed through lasting relationships with the Brand's most influential clients and celebrating the Brand's history and provenance. They will create the dream for their clients through deep awareness of trends across luxury retail and lifestyle of the Private Client and bolster the Brand's general market posture by ensuring these influential clients reinforce the Brand image through purchases and public use.
The PCA will identify and develop new high potential clients that will lead to facilitating tailored presentations and client consultations. They will develop strategies to build sales through outreach to existing and new high potential clients, identify and capture client data for the purpose of developing curated client experiences, build key and influential relationships, and personalize client development opportunities, while representing the Brand at the highest level. This will be done in partnership with store leaders and cross-functional partners, including Client Relations, to deliver exciting experiences for Tiffany clients. Such work will be in service of achieving and exceeding commercial targets and gaining competitive market share.
**Role Accountabilities:**
+ Achieve and exceed commercial action plan and annual target by enacting expert consultative selling skills, consistently closing high end sales, participating in Regional and Global High Jewelry selling events.
+ Prospecting and developing existing High Net Worth clients.
+ Maintain knowledge of the local jewelry market from a trend and pricing perspective; possess a proven understanding of other brands and their comparative and competitive qualities with the ability to leverage this knowledge into closing sales.
+ Work in concert with Store and Market Leadership and cross-functional partners to create and facilitate "money can't buy" experiences and brand differentiation moments for clients.
+ The PCA will derive success from demonstrating commercial excellence, creating unparalleled client experiences and exhibiting unwavering commitment to upholding and elevating the Brand.
**Qualifications**
+ 5 + years of luxury industry experience
+ Deep understanding and interest in the luxury lifestyle
+ Experience with successfully closing High Jewelry sales
+ Strong diplomacy skills and experience building relationships with High Net Worth clients
+ Must possess consistent impeccable self-presentation
+ Ability to translate luxury experience into knowledge foundation and defined strategies
+ Ability to analyze market trends and develop strategic plans
+ Ability to develop brand image strategies
+ Ability to work autonomously, consistently exercising independent judgment and discretion in matters of importance
+ A willingness to work non-traditional business hours including evenings, weekends and holidays.
The hiring range for this position ranges from $31.50/hour-$45/hour. The rate of pay offered will be dependent upon candidates' relevant skills and experience. This role is also eligible for sales commission.
**Job Identification** : 60868
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
$31.5-45 hourly 60d+ ago
Client Specialist - Womens Ready to Wear - Reiss, Part Time - Valley Fair
Bloomingdales 4.2
Santa Clara, CA job
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Instant access to earned wages with
PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
The Bloomingdale's Client Specialist's primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience.
Essential Functions:
Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships
Embrace and be proficient with technology
Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice
Participate in the merchandising and operational requirements of the role
Qualifications and Competencies:
High School Diploma or equivalent required
1-2 years related experience
Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
Ability to think creatively, strategically and technically
Ability to work a flexible schedule based on department and Company needs
Physical Requirements:
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping and color vision
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs
STORES00
$30k-35k yearly est. Auto-Apply 10d ago
Visual Support Associate, Full Time - Stanford
Bloomingdales 4.2
Palo Alto, CA job
* Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available
* Bonus earning opportunities
* Growth potential opportunities
* Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
A Bloomingdale's Visual Stylist plays a critical role in the daily operation of our store. To deliver our mission statement to be like no other store in the world, our Visual Stylists possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. Our Visual Stylists create visual presentations, using placement and composition of mannequins to convey current trends and seasonal campaign messages.
Essential Functions:
* Greet and welcome all customers while on the selling floor
* Ensure presence of Fashion Leadership through thoughtful understanding of trend messaging
* Collaborate with and support visual and merchandising teams in their workload completion
* Update and maintain a large volume of mannequin and visual presentations that upholds the Bloomingdale's Brand
Qualifications and Competencies:
* High School Diploma or equivalent required.
* Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
* Resourceful and able to adapt quickly to changing priorities.
* Resourceful self-starter, works well independently as well as part of a team.
* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Physical Requirements:
* Position requires prolonged periods of standing/walking around store or department.
* May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders.
* Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
* Frequently lift/move up to 50lbs.
STORES00
$27k-32k yearly est. Auto-Apply 60d+ ago
Personal Shopper Associate, Part Time - Valley Fair
Bloomingdales 4.2
Santa Clara, CA job
About
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Instant access to earned wages with PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale's & Macy's Stores
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.
Job Overview
Bloomingdale's is seeking a polished, proactive, and highly organized Assistant to support our Personal Shoppers in delivering a best-in-class luxury client experience. Serving as both an operational backbone and a client-facing ambassador, this role ensures seamless service across in-store, digital, and event touchpoints. The Assistant will manage logistics, liaise with luxury vendors, and support high-profile appointments while maintaining the highest standards of professionalism, discretion, and client care. With strong organizational skills, digital fluency, and a passion for luxury service, this role is critical to creating personalized, memorable shopping experiences that strengthen client relationships and drive business results.
Essential Functions
Provide attentive, professional service to clients, with utmost discretion and confidentiality.
Deliver a seamless omni-channel shopping experience across digital and physical platforms.
Maintain detailed client notes, preferences, and communications.
Partner with luxury vendors and concession partners to secure product access, exclusive offerings, and preferred service.
Support in-store appointments and events, including preparing fitting rooms, pulling merchandise, and managing client services.
Represent the Personal Shopper in-store, coordinating logistics and communication across all client engagements.
Uphold Bloomingdale's outstanding presentation standards and assist with selling support tasks as needed.
Remain flexible to support peak business demands, including evenings, weekends, and holidays.
Qualifications
High School Diploma or equivalent required - Bachelor's degree preferred.
1-2 years of relevant retail, luxury, hospitality, or client service experience; prior experience supporting a high-performing professional preferred.
Strong interpersonal and communication skills with a polished, professional presence.
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Digital and social media fluency (Instagram, TikTok, Meta, Canva, Adobe Suite).
Resourceful, proactive, and comfortable working independently while upholding brand standards.
Ability to maintain confidentiality when working with VIP clients.
Team-oriented with a growth mindset and openness to feedback.
Professional, poised, and adaptable, with a passion for delivering luxury service.
Physical Requirements
May involve prolonged periods of standing/walking when in-store
May involve reaching, crouching, kneeling, stooping, and color vision
Frequent use of computers and mobile technology
Must be able to lift/move up to 25 lbs. as needed for events, appointments, or product handling
This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
STORES00
$42k-52k yearly est. Auto-Apply 12d ago
Security Manager, San Francisco
Tiffany & Co 4.3
Tiffany & Co job in San Francisco, CA
The Security Manager will support the Retail Director by leading, developing and supporting the security team members to meet and/or exceed the mission of the Global Protection Department; to promote and support the protection of the employees, clients, and assets of our company and to elevate the Tiffany store experience.
In partnership with the Regional Security Manager, this role supports all security related business needs within their store and/or a multi-location market to protect company assets, employees, and clients. The manager is a dynamic, attentive, and inspiring leader who builds relationships with internal and external partners; someone who could be called a mentor, a coach, and is the location(s) security subject matter expert. This role serves as ambassador and is responsible for the security team to provide a positive Tiffany experience from beginning to end. As a member of the retail management team, the role shares responsibility to ensure that the store achieves the highest levels of safety, profitability, and service.
Security
Ensure Global Protection Standards are maintained.
Manage and motivate the security team(s) to consistently focus on the main drivers of security culture such as MPS, door coverage, employee awareness training and safety.
Partner with Operations and Regional Security to identify shrink reduction opportunities.
Optimize security schedules to maximize coverage during peak hours, events, overnight coverage, facilities support etc. Partnering with Regional Security and Risk Management when necessary.
Oversee the local Emergency Action Plan and including serving as the point person during an emergency.
Develop and maintain an external network of contacts to enhance the branch information network. (Examples include but not limited to, law enforcement, local external security, retail partners, vendors, first responders, etc.)
Physical Security and Facilities
In close partnership with the Regional Security Manager, ensure the physical security systems and equipment are functioning to expectations.
Ensure that all physical security systems and maintenance schedules are to standard including CCTV, alarms, radios, locks, keys, perimeter doors / gates, etc. Initiate and follow up on all repairs as necessary.
In partnership with the Team Managers, identify facilities related issues in the branch and work swiftly to address via Service Channel and / or Regional Facilities Management.
Conduct vulnerability evaluations or other tasks as directed by the Regional Security Manager.
Sales and Service Excellence
Deepen the relationship with our clients to drive lifetime loyalty and overall spend
Manage security team to act as a Tiffany ambassadors and when appropriate, carry out store operations to support the store in consistently achieving sales and service targets.
Lead, model and coach based on Did You Enjoy feedback and elevate feedback scores by keeping the survey questions in mind.
Partner with store management to lead store initiatives and cross functionality which provides an elevated/exceptional client experience.
Coach staff to enhance the customer experience by acknowledging clients as they enter and leave the store, providing each customer with a consistent and gracious greeting.
Project a professional and calm demeanor while dealing with clients and employees regardless of the situation.
Talent
Elevate and hire talent to ensure a winning team and create a best in class security organization.
Partner with the Director to develop and execute a Talent Action Plan for each Security employee.
Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as the performance management process to improve team engagement and performance.
Network and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent.
Events
Oversee and participate as necessary in the security for client events and conveyances in your store and if you have multi store market responsibility, ensuring that security personnel and security measures are in place to maintain a safe, secure and successful event.
Facilitate event reporting requirements to internal partners, including Risk Management and the Regional Security Manager in a timely manner.
Prepare site plans including advance planning, security scheduling, merchandise conveyance planning with internal and external partners, etc. or other tasks as directed by the Regional Security Manager.
Qualifications/Primary Job Requirements
Specify number of years of job-related experience required; type of degree required/preferred; certificates/licenses; specific skills required (e.g., computer programs, foreign language skills, special machines, etc.). In addition, include special attendance issues (e.g. traditional working hours, non-traditional working hours like working on weekends).
Required Qualifications/Primary Job Requirements
· High School Diploma
· 2 or 4 year college/university degree
· 4 years retail management/security related experience (i.e. law enforcement, military, private security, etc.).
· Highest level of integrity.
· Ability to communicate with customers and employees both verbally and written.
· Strong computer skills
· Must be available to work retail store hours, including nights, weekends and holidays.
· A sense of urgency that will lead to quick identification of problems and appropriate action.
· An openness and ability to approach people and problems which will foster a spirit of cooperation and participation from all individuals toward a common goal.
· Strong interpersonal skills including ability to work with geographically remote individuals.
· Must have authorization to work in the United States or in the country where the position is based.
The hiring range for this position ranges from $70,795-$96,025. The rate of pay offered will be dependent upon
candidates' relevant skills and experience
$70.8k-96k yearly Auto-Apply 35d ago
Cosmetics Counter Manager - Fragrances, Full Time - Stanford
Bloomingdales 4.2
Palo Alto, CA job
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Instant access to earned wages with
PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
The Bloomingdale's Cosmetic's floor is known as the heart of the store and the energy is felt the minute customers walk through our doors. The Bloomingdale's Counter Manager develops and supervises a team of highly productive Beauty Advisors capable of providing excellent service and selling totality of our assortment both in store and on-line.
The Counter Manager leads the team's primary focus of building and maintaining client relationships, offering outstanding service and product knowledge, while maintaining compelling merchandise presentation. The Counter Manager ensures Beauty Advisors are welcoming, friendly, and engaged; keeping productivity high and excitement alive on the sales floor and always putting the needs of the customer first.
Essential Functions:
Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships
Drive sales with in-store and online clients by embracing and being proficient with technology
Participate in the merchandising and operational requirements of the role
Qualifications and Competencies:
High School Diploma or equivalent required
3-5 years related experience
Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping and color vision
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs
BEAUTY00
$36k-42k yearly est. Auto-Apply 5d ago
Asset Protection Visual Security Officer, Part Time - Valley Fair
Bloomingdales 4.2
Santa Clara, CA job
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Instant access to earned wages with
PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
A Bloomingdale's Asset Protection Visual Security Officer's (VSO) primary role is to provide a visible and welcoming presence at the customer entrance that helps deter theft while aiding the customer shopping experience. The Visual Security Officer will support the store by helping to provide a safe environment for our customers and our colleagues. The Visual Security Officer will greet and engage customers and offer assistance. Our Asset Protection training program will provide you with the knowledge and tools to do the job while you grow in responsibility. Each Visual Security Officer is charged with maintaining a high degree of professionalism in the execution of their duties within the store.
Essential Functions:
Greets and welcomes customers while on the selling floor
Visually monitor customer traffic entering and exiting the store
Deter theft via visual observation
Maintain a safe business environment
Communicate suspicious activity to Asset Protection/Security
Qualifications and Competencies:
No Education or Experience Required
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
Resourceful and able to adapt quickly to changing priorities
Resourceful self-starter, works well independently as well as part of a team
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:
Position requires prolonged periods of standing/walking around store or department
May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
Frequently lift/move up to 30lbs
STORES00
$30k-37k yearly est. Auto-Apply 1d ago
Beauty Store Manager - Lead Luxury Client Experience
Bloomingdale's Inc. 4.2
San Francisco, CA job
A luxury beauty destination is seeking a passionate Store Manager to enhance customer beauty experiences and lead a dedicated team. You will be responsible for driving sales, optimizing service quality, and building lasting relationships with clients. The ideal candidate has 2-3 years of retail management experience, preferably in the beauty industry, and demonstrates strong communication skills. This role offers competitive pay, employee discounts, and comprehensive benefits including medical, dental, and career advancement opportunities.
#J-18808-Ljbffr
$40k-56k yearly est. 3d ago
Luxury Jewelry Consultant- Valley Fair
Blue Nile 4.3
Santa Clara, CA job
Job Description
At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.
Blue Nile is looking for a Full-Time Luxury Sales Consultant who is eager for an exciting opportunity to join our retail showroom in the Valley Fair Showroom in Santa Clara, CA. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A Luxury Sales Consultant at Blue Nile is outgoing, passionate and strives to help others. The company's customer service goal is to enhance and grow the brand connection experience for customers. Luxury Sales Consultants do this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jeweler
for Life”
relationship with Blue Nile.
Responsibilities:
Communicate the Blue Nile difference, instilling trust and confidence in our brand
Demonstrate exceptional customer service and continually develop your product knowledge to educate customers
Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience
Proactively follow up on all internal and external communications while maintaining Blue Nile service standards
Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations
Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth
Continuously maintain excellent attendance and punctuality
Consistently achieve or exceed company sales and service goals
Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.
Requirements
Previous retail sales or customer service experience required.
High School Diploma or GED
Jewelry experience a plus but not required
Mandarin Speaking Preferred
Excellent interpersonal, creative problem solving, organizational and time management skills
Excellent listening, written and verbal communication skills
Strong attention to detail and high integrity
Ability to work within deadlines in a fast-paced environment
Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems
Ability to stand for extended periods of time
Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons
Authorized to work in the U.S.
Benefits
At Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location:
Paid time off
Medical, Dental, Vision and Prescription Insurance
401(k) Retirement Plan with company match
Flexible spending account
Health savings account
Tuition Reimbursement
Employee discount
Parental leave
Life insurance
The hourly pay range for this role is $22.00 - $27.00. Final pay rate shall be determined and is based on experience and qualifications. Base pay offered may vary depending on geographic region, internal equity, job - related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.
At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.
Additional Information: Blue Nile (R2NET Inc) is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1
$22-27 hourly 8d ago
Operations Professional- San Francisco
Tiffany & Co 4.3
Tiffany & Co job in San Francisco, CA
At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised…. and it never will be!
We are currently recruiting for an Operations Professional to continue to deliver the Tiffany Experience to each customer.
As an Operations Professional you will:
* Take the lead by performing all back of house operations in a Tiffany store.
* Provide excellent client service and partners with store leadership on key initiatives which supports the team and drives sales goals.
* Be a key holder who acts as a manager on duty when a manager is unavailable. (Duties include coordinating order fulfillment, managing inventory, coordinating client service activities, and may open and close the store)
Operational Excellence:
* Provide exceptional operational support to drive sales and service.
* Complete daily tasks such as order fulfillment, shipping, receiving and replenishment, cleaning jewelry, transferring merchandise, taking in jewelry repairs, and cleaning merchandise, following company operational policies and procedures.
* Ensure compliance with all internal control procedures and maintain inventory accuracy. Partner and communicate effectively with Sales Professionals, Management, and clients to respond and follow up to requests quickly and accurately.
* Support Company operations efficiency objectives by ensuring all activities improve productivity and by providing feedback on process changes through appropriate channels. Assist management in coordinating work and mentor team members to improve performance when acting as manager on duty.
* Takes the lead, partnering with the operations professional to ensure operational excellence in all tasks.
Sales:
* Deepen the relationship with our clients to drive lifetime loyalty and spend.
* Carry out operations and sales support functions to support the store in consistently achieving or exceeding monthly, quarterly, and annual store sales plan.
* Collect customer data during interactions to cultivate new and existing customers.
* Drive business through key product pillars.
Service:
* Elevate in store experience by consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador, providing the Tiffany Touch during every client interaction.
* Demonstrate Client Experience Behaviors identified within the NPS program.
* Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
* Resolve client and employee concerns applying judgment and detailed knowledge of policy, procedure, and practice.
EXPERIENCE
Required
* 2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.
* Strong Analytical skills.
* Proficient in Microsoft Word and Excel.
* Ability to work retail store hours as necessary, including nights, weekends, and holidays.
* Organized and detail oriented.
* Flexibility to perform different tasks based on day-to-day business needs.
* Authorization to work in the United States or in the country where the position is based.
Desired Qualifications:
* A college/university degree.
* Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.
The pay range for this role is $22.253-$30.48 per hour.