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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Somerville, MA | $32,777 | $15.76 |
| 2 | Irvine, CA | $31,388 | $15.09 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Representative | $163,261 | $78 | - |
| 2 | Customer Service Expert | $130,039 | $63 | - |
| 3 | Customer Care Consultant | $122,516 | $59 | - |
| 4 | Accounting Representative | $117,788 | $57 | - |
| 5 | Phone Sales | $117,606 | $57 | - |
| 6 | Customs Consultant | $94,957 | $46 | - |
| 7 | Field Representative | $93,280 | $45 | - |
| 8 | Account Management Representative | $88,872 | $43 | - |
| 9 | Customer Service Consultant | $71,520 | $34 | - |
| 10 | Customer Solutions Specialist | $68,455 | $33 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Abercrombie & Fitch Co | $35,091 | $17 | 4 |
| 2 | Lucky Brand | $34,508 | $17 | - |
| 3 | Steve Madden | $34,240 | $16 | - |
| 4 | Nordstrom | $32,876 | $16 | 29 |
| 5 | Chico's FAS | $32,688 | $16 | 1 |
| 6 | Forever 21 | $31,870 | $15 | - |
| 7 | Gapkids & Baby | $31,677 | $15 | - |
| 8 | American Eagle Outfitters | $31,529 | $15 | - |
| 9 | Chinos Holdings, Inc. | $31,391 | $15 | - |
| 10 | World Of Jeans & Tops, Inc. | $30,997 | $15 | - |
| 11 | Kohl's | $30,878 | $15 | 39 |
| 12 | Shoe Carnival | $30,690 | $15 | - |
| 13 | AmAppInc | $30,055 | $14 | - |
| 14 | Zappos.com | $29,338 | $14 | - |
| 15 | Aeropostale | $28,936 | $14 | - |
| 16 | Zumiez | $28,146 | $14 | 1 |
| 17 | Foot Locker | $27,944 | $13 | 1 |
| 18 | PacSun | $27,713 | $13 | 3 |
| 19 | Tailored Brands | $27,216 | $13 | 43 |
| 20 | Buckle | $26,231 | $13 | 4 |