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Tinker Federal Credit Union jobs - 50 jobs

  • Data Analyst - Remote-Eligible BI & Insights (SQL, Python, Power BI)

    Berkshire Hathaway Homestate Companies 4.8company rating

    Remote or San Francisco, CA job

    A national insurance group is seeking a Data Analyst in San Francisco, CA. The role involves developing reports and analyzing data to support key business functions. Applicants should have a bachelor's degree in a relevant field and at least 2 years of experience in analytics or workers compensation insurance. Skills in SQL, Python, and Power BI are essential. The company offers a competitive salary and benefits, including work-from-home flexibility and health insurance. #J-18808-Ljbffr
    $86k-111k yearly est. 1d ago
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  • Hybrid DevOps Engineer: Azure, Kubernetes & CI/CD

    Berkshire Hathaway Homestate Companies 4.8company rating

    Remote or San Francisco, CA job

    A prominent insurance group is seeking a mid-level DevOps Engineer in San Francisco, California. This position involves managing cloud infrastructure and collaborating with technical teams to ensure optimal software delivery and system performance. Ideal candidates will have extensive experience in DevOps practices and tools, including Azure, Terraform, Docker, and Kubernetes. Competitive salary benefits are provided. #J-18808-Ljbffr
    $120k-150k yearly est. 1d ago
  • Supervisor of Business Applications

    Berkshire Hathaway 4.8company rating

    Remote or Walnut Creek, CA job

    Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an immediate need for a Supervisor in our IT Business Applications team to oversee a team of application analysts and specialists, ensuring business applications are running efficiently and effectively to meet organizational goals. This individual will focus on application management, process improvement, and collaboration with various business units to support and enhance business systems. KEY RESPONSIBILITIES Supervises the day-to-day operations of the Business Applications team, providing guidance and support to ensure efficient and reliable performance of applications Oversees the configuration, implementation, and support of business applications, ensuring they align with organizational needs and objectives. Manages incident response and troubleshooting for application issues, working with internal teams and vendors as necessary to resolve problems. Ensures proper documentation of business processes, system configurations, and changes to applications. Works closely with IT leadership to develop and execute strategies for application development, support, and optimization. Maintains relations with third-party vendors and manages contracts related to business applications. Leads efforts to improve application performance, security, and compliance with organizational policies and industry standards. Provides mentorship and guidance to application analysts, fostering skill development and career growth within the team. Stays current with emerging trends, technologies, and best practices related to business applications and makes recommendations for their implementation. APPLICATION DEVELOPMENT & SUPPORT Supervises the development, enhancement, and maintenance of business-critical applications supporting financial operations such as Accounting, Risk Management, and Treasury. Ensures applications are performing optimally and addresses any performance issues, bugs, or enhancement requests in a timely manner. Collaborates with business stakeholders to understand requirements and translates them into technical specifications for new applications or enhancements to existing ones. Coordinates application upgrades, migrations, and system integrations, to enhance performance, ensuring minimal disruption to business operations. STAKEHOLDER MANAGEMENT & COLLABORATION Acts as a key liaison between business users, IT teams, and external vendors to ensure that applications meet the needs of the organization and align with business goals. Facilitates communication between technical teams and business stakeholders, ensuring clear understanding of project timelines, deliverables, and expectations. Works closely with other IT managers and teams to ensure successful integration of business applications with other enterprise systems. CONTINUOUS IMPROVEMENT AND INNOVATION Supports initiatives to continuously improve and optimize the performance, functionality, and reliability of business applications. Evaluates new technologies, tools, and practices that can enhance the efficiency and effectiveness of the Business Applications team. Stays updated on industry trends, software advancements, and best practices in application management and cloud technologies. ON-PREMISES, HYBRID, AND CLOUD ENVIRONMENTS Supervises business applications across various environments, including on-premises, hybrid, and cloud systems. Works with the infrastructure and cloud teams to ensure that application environments are stable, secure, and meet business performance expectations. Supports the transition of applications from on-premises environments to cloud or hybrid architectures, working closely with senior IT leadership on cloud migration strategies. Ensures proper governance and performance monitoring for applications in all environments, proactively identifying areas for optimization. RISK & COMPLIANCE Ensures that all business applications comply with industry regulations and internal security standards, including SOX, PCI-DSS, and other financial sector regulations. Works with the Cybersecurity Team to ensure applications are secured against potential threats and vulnerabilities. Develops and implements procedures for regular audits, risk assessments, and disaster recovery plans for critical applications. REQUIRED QUALIFICATIONS EDUCATION: Bachelor's degree in Information Technology, Computer Science, or related field required. EXPERIENCE: A minimum of five (5) years of prior experience in the implementation, configuration, and support of business applications with the ability to troubleshoot and resolve application issues. Prior experience in managing or supervising teams responsible for application development or related area within IT a plus. Prior experience in the financial services industry and with DevOps tools/practices high preferred. CERTIFICATIONS: Certifications in cloud platforms (AWS, Azure) and/or Project Management (PMP, Agile) highly preferred. DESIRED TECHNICAL KNOWLEDGE/SKILLS Strong technical understanding of business applications, ERP systems, CRM platforms, or other enterprise-level solutions. Familiarity with application integration, data management, and workflow automation. Excellent communication skills, with the ability to work closely with both technical teams and business stakeholders to gather requirements and implement solutions. Strong organizations skills with the ability to manage multiple tasks and projects simultaneously. Knowledge of regulatory compliance requirements such as SOX and PCI-DSS. WHAT WE OFFER Work-Life Balance Work From Home Program (up to 2 days per week upon eligibility) Modern Office Setting Free On-Site Fitness Facility Free downtown shuttle route Two-minute walk from Walnut Creek BART Station Three-minute car ride from CA-24 and I-680 Free On-Site Garage Parking BENEFITS Paid Time Off Paid Holidays Retirements Savings Match Group Health Insurance (Medical, Dental, and Vision) Life and AD&D Insurance Long Term Disability Insurance Accident and Critical Illness Insurance Flexible Savings Accounts Paid Community Volunteer Day Employee Assistance Program Tuition Reimbursement Program Employee Referral Program Diversity, Equity and Inclusion Program
    $92k-115k yearly est. Auto-Apply 60d+ ago
  • Mortgage Loan Officer I/II

    Navy Federal Credit Union 4.7company rating

    Dublin, OH job

    To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence. Responsibilities Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit) Determine and advise members on approved loan conditions and documentation requirements Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal reports, Navy Federal and investor requirements, etc.) Maintain contact with the member, Realtor and/or seller during the entire loan process Monitor mortgage loan process and ensure compliance with Federal laws, as well as, Navy Federal, NCUA and secondary market practices, guidelines and regulations Remain available to members and/or their real estate agents during scheduled evening hours after assigned work days and during scheduled hours on assigned days off (e.g. weekends) Request and obtain documentation needed and forward to Mortgage Processor Respond to inquiries about mortgage applications, processing status, problems and concerns Seek and leverage opportunities to conduct outside marketing and promotional activities to members and potential members through financial presentations, local events and realtor/trade shows and events Take first mortgage loan applications via face-to-face interview, mail and telephone Resolve or arrange for resolution of operational/processing issues, inquiries and complaints Respond to inquiries and resolve any issues concerning the processing of applications Review application for completeness, data integrity and accuracy; determine if additional information and/or supporting documentation is required Perform other duties as assigned Qualifications Ability to work effectively and efficiently with automated systems Familiarity with accounting, credit, and/or lending principles and techniques Experience in member/customer service preferably in a related field/industry, such as realty, insurance, retail banking or financial institution Exposure to lending application and approval process Familiarity with mortgage lending concepts and principles Familiarity with banking/financial industry standards and practices Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks Effective database and presentation software skills Effective skill performing mathematical calculations and working accurately with numbers Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty Effective skill in comprehending, analyzing, applying and communicating complex written legal documents Effective skill speaking and/or presenting in front of groups in a professional setting Effective word processing and spreadsheet software skills Desired Qualification(s) Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations Familiarity with mortgage lending requirements, regulations and procedures for VA and conventional loan programs Hours: Monday - Friday, 8:30AM - 5:00PM Locations: 5455 Rings Road Dublin, Oh 43017 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $43k-57k yearly est. 2d ago
  • Project Manager II

    Berkshire Hathaway 4.8company rating

    Remote or Sacramento, CA job

    Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening for a Project Manager II in their Business Applications team to lead IT projects and coordinate cross-functional teams, driving the successful implementation of technology solutions. The ideal candidate should have strong experience in Agile, PMP (Project Management Professional), and RUP (Rational Unified Process) methodologies. They will bring expertise in project management, Agile coaching, and process improvement to ensure the time and high-quality delivery of initiatives. KEY RESPONSIBILITIESSCRUM MASTER ROLE Facilitates scrum ceremonies (Daily Standups, Sprint Planning, Sprint Retrospective, and Sprint Reviews). Acts as a servant leader to cross-functional Agile teams, ensuring adherence to Agile principles and best practices. Removes impediments and fosters an environment for high-performing team dynamics, continuous improvement and productivity. Collaborates with Product Owners to define and prioritize the product backlog. Guides the team in identifying and tracking metrics to ensure continuous progress. PROJECT MANAGEMENT Plans, executes, and oversees IT projects from inception through delivery using PMP principles and best practices. Develops project plans, including scope, schedule, resource allocation, risk mitigation strategies, and budget. Ensures alignment of project goals with business objectives and IT strategy. Manages project teams, fostering communication and collaboration between developers, testers, and stakeholders. Reports regularly on project status, risks, and key metrics to stakeholders and senior leadership. Ensures proper documentation and knowledge transfer for long-term project sustainability. METHODOLOGY EXPERTISE Applies a deep understanding of Agile, PMP, and RUP methodologies to tailor project management approaches as per the project's complexity and requirements. Provides coaching and training on Agile and hybrid methodologies to team members and stakeholders. Fosters a culture of continuous improvement by driving process optimization and ensuring effective use of tools (e.g., JIRA, Confluence). PROJECT MANAGEMENT & PROBLEM SOLVING Proactively identifies project risks and works with stakeholders to develop mitigation strategies. Serves as the primary point of escalation for project issues, working to resolve conflicts and remove blockers in a timely manner. Manages change control processes, ensuring that project adjustments are handles efficiently without impacting quality or deadline attainment. ON-PREMISES, HYBRID, AND CLOUD ENVIRONMENTS Works with business applications across various environments, including on-premises, hybrid, and cloud systems. Works with the infrastructure and cloud teams to ensure that application environments are stable, secure, and meet business performance expectations. Supports the transition of applications from on-premises environments to cloud or hybrid architectures, working closely with senior IT leadership on cloud migration strategies. RISK & COMPLIANCE Ensures that all business applications comply with industry regulations and internal security standards, including SOX, PCI-DSS, and other financial sector regulations. Works with the Cybersecurity team to ensure applications are secured against potential threats and vulnerabilities. Develops and implements procedures for regular audits, risk assessments, and disaster recovery plans for critical applications. Ensures that QA processes adhere to relevant industry standards and regulatory requirements (e.g., ISO, GDPR, HIPAA). Develops and maintains test documentation, including test plans, test cases, test scripts, and test data management. Implements processes to ensure traceability of test cases to requirements and automated defect tracking/reporting. REQUIRED QUALIFICATIONS EDUCATION: Bachelor's degree in Information Technology, Computer Science, Business, or related field required. CERTIFICATIONS: PMP (Project Management Professional), CSM (Certified Scrum Master) or equivalent certification required. Advanced certifications in Scrum (e.g., Advanced Certified ScrumMaster, PMI-ACP) or PMP preferred. EXPERIENCE: A minimum of five (5) years of experience in IT project management, with a minimum of three (3) years in a Scrum Master or Agile Project Manager role, required. Proven experience with Agile, PMP, and RUP methodologies required. Experience in managing large-scale IT infrastructure or software development projects highly preferred. Experience working in a hybrid Agile/Waterfall environment preferred. DESIRED TECHNICAL KNOWLEDGE/SKILLS Solid understanding of software development lifecycles and IT systems. Strong organizational and multitasking skills, with the ability to manage multiple projects and deadlines simultaneously. Excellent communication, negotiation, and stakeholder management skills. Proficient in Agile tools such as JIRA, Trello, or equivalent project management software. Familiarity with DevOps principles and practices. WHAT WE OFFER Work-Life Balance Work From Home Program (up to 2 days per week upon eligibility) Modern Office Setting Free On-Site Fitness Facility Free downtown shuttle route Two-minute walk from Walnut Creek BART Station Three-minute car ride from CA-24 and I-680 Free On-Site Garage Parking BENEFITS Paid Time Off Paid Holidays Retirements Savings Match Group Health Insurance (Medical, Dental, and Vision) Life and AD&D Insurance Long Term Disability Insurance Accident and Critical Illness Insurance Flexible Savings Accounts Paid Community Volunteer Day Employee Assistance Program Tuition Reimbursement Program Employee Referral Program Diversity, Equity and Inclusion Program ABOUT USWith more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts. At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace-something we truly value. We've created an approachable and collaborative atmosphere. Here you'll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.
    $100k-125k yearly est. Auto-Apply 8d ago
  • Utilization Review Assistant (Workers Compensation)

    Berkshire Hathaway 4.8company rating

    Remote or Omaha, NE job

    WHAT WE'RE LOOKING FORThe Utilization Review Assistant ensures the timely and accurate collection of data and documents necessary for the utilization review process as well as independent medical review. ONSITE REQUIREMENT (NON-NEGOTIABLE) This is a hybrid opportunity, requiring initial onsite training and, upon successful completion of same, a minimum requirement of three days per work week in our Omaha, NE office. ESSENTIAL RESPONSIBILITIES Triage and manage intake coordination of requests for authorization and independent medical review requests. Examine requests for legibility and take appropriate action to ensure accuracy of data entry and documentation. Correctly identify medical documents and index to claim files as instructed. Efficiently organize, prepare, image and download medical reports and claim letters while maintaining data integrity. Accurately enter data timely to track independent medical requests and final determinations. Proactively communicate any problems or issues that may adversely impact a client or the company timely to manager. Ensure work is performed in accordance to Company standards, training, and supervisory direction to ensure compliance with corporate and regulatory standards. Provide general office or administrative support throughout department. Foster a positive and close working relationship with other Company staff, including Medical Management, Special Investigations, Legal, Nurse Case Management, Customer Care, Client Services, Marketing, and Underwriting. REQUIRED QUALIFICTIONS EDUCATION: High School diploma required. Associate's degree from an accredited college or technical school highly preferred. EXPERIENCE: Minimum of six months of relevant experience highly preferred. An equivalent combination of education and experience will be considered. LANGUAGE ABILITY: Able to read and interpret documents such as safety rules, operating and maintenance instructions, procedural manuals, claim notes, and claim data fields. Able to write routine reports and correspondence. MATH ABILITY: Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, and percent. REASONING ABILITY: Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Able to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS: Proficient in Microsoft Office Suite applications ( Word, Excel, PowerPoint). Able to quickly master proprietary and vended software applications. WHAT WE OFFER Work From Home Program (up to 2 days per week upon eligibility) Free On-Site Fitness Facility Garage Parking provided Paid Time Off Paid Holidays Retirements Savings with Immediate Vesting and Company Match Group Health Insurance (Medical, Dental, and Vision) Hospital Indemnity Insurance Life and AD&D Insurance Long Term Disability Insurance Paid Community Volunteer Day Employee Assistance Program Tuition Reimbursement Program Employee Referral Program Diversity, Equity and Inclusion Program ABOUT USWith more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts. At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace-something we truly value. We've created an approachable and collaborative atmosphere. Here you'll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.
    $29k-33k yearly est. Auto-Apply 35d ago
  • Associate

    First Merchants Brand 4.5company rating

    Columbus, OH job

    First Merchants Bank is seeking an Associate to join our team! This position will partner with the Relationship Managers (RMs) to support the commercial sales strategy, interface directly with clients and lines of business partners, and serve as a key contributor to the structure of commercial business. As part of this role you will: 1. Prepare and provide analytics in support to the commercial sales team. Interface with client, gather credit and financial information. Pre-screen and analyze pertinent financial data and Commercial Decision Summary underwriting data. Prepare Opportunity Memos and other necessary sales presentations 2. Assist with completion of annual review and loan covenant/trigger testing. Ensure clients are in compliance with all covenants (financial and otherwise). 3. Participate in client meetings with Relationship Manager. Interface with new and existing clients, work through referrals, build client relationship and extend credit within assigned limits. 4. Support Relationship Managers with Treasury/cash management needs and solutions. 5. Monitor loan maturity dates within the portfolio and recommend renewal strategy with the Relationship Manager. 6. Utilize bank reporting tools to ensure progress is documented and tracked, and prepare various scheduled management reports. 7. Support portfolio management, assist with loss prevention, identify risk and work delinquent loans up to 30 days. 8. Assist with projects and developing new or refining existing efficiencies and processes as required. 9. Review and understand credit agreements and all supporting documentation related to the relationship. In addition to the above, the Associate may be responsible for one of the specializations below: Investment Real Estate Banking 1. Direct accountability for loss prevention; determine necessary action to be taken on all loans, includes resolving marginal and delinquent loans. 2. Extend credit within assigned limits to commercial customers. Interview applicants and obtain information concerning their business needs, abilities and earnings, and assess credit risk. Review, validate and/or approve letters of credit. Cross sell opportunities. 3. Coordinate all construction loan draws with clients and direct submission process with internal construction loan administration desk. 4. Support RMs in preparation of quarterly PLU's. To be successful in this role, we require the following: Bachelor's degree. The following would be a plus: Bachelor's degree in business, finance, economics, accounting or a related field. Industry specialization - commercial and industrial, investment real estate, agriculture, dental, veterinarian, corporate or commercial client exposure. Financial statement review, decision and/or financial modeling experience. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!
    $23k-26k yearly est. 27d ago
  • Workers' Compensation Defense Attorney (Associate House Counsel)

    Berkshire Hathaway 4.8company rating

    Remote or Sacramento, CA job

    Berkshire Hathaway Homestate Companies is seeking an experienced workers' compensation defense attorney to join its in-house legal department. The ideal candidate will have a solid understanding of California workers' compensation law, excellent communication, negotiation, deposition and litigation skills, and recent trial experience. REQUIRED QUALIFICATIONS Law degree (JD or LLM) from an accredited law school. Active California State Bar membership. A minimum of 3 years of experience defending workers' compensation cases in Northern California. WHAT WE OFFER Manageable Caseloads No Billable Hours Requirement Work-Life Balance On-site Collaboration with Adjusting Staff; Opportunities to Train and Provide One-on-One Consultations Modernized Historical Setting in East Sacramento Free Lot Parking BENEFITS Paid Time Off Paid Holidays Retirements Savings Match Group Health Insurance (Medical, Dental, and Vision) Life and AD&D Insurance Long Term Disability Insurance Accident and Critical Illness Insurance Flexible Savings Accounts Paid Community Volunteer Day Employee Assistance Program Tuition Reimbursement Program Employee Referral Program Diversity, Equity and Inclusion Program ABOUT USWith more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts. At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace-something we truly value. We've created an approachable and collaborative atmosphere. Here you'll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity. DISCLAIMERS This job posting is not intended as an exhaustive listing of responsibilities and qualifications. A copy of the job description is available upon request. The Work from Home Program is subject to certain eligibility requirements. The salary range is an estimate. The actual salary may be above or below the range depending on experience, skill, and education.
    $115k-149k yearly est. Auto-Apply 60d+ ago
  • Help Desk Technician

    Berkshire Hathaway Direct Insurance Company 4.8company rating

    Remote or Omaha, NE job

    Full-time Description bi Berk is building a cloud-first, API driven, dynamic insurance platform that enables customers to purchase insurance policies directly online. Expanding our team, we are adding a IT Help Desk Technician to provide technical support to our employees. The IT Help Desk Technician serves as the first point of contact for employees or clients seeking technical assistance. This role involves diagnosing and resolving issues related to hardware, software, and networks to minimize downtime and maintain organizational productivity. This is a hybrid role that requires in office work from our Omaha, NE office. Job Responsibilities Technical Support: Respond to support requests via ticketing system, phone, email, live chat, or in-person. Account Administration: Perform basic account tasks such as password resets and user provisioning in Active Directory or Azure AD. Hardware Configure: Systems include both Windows and MacOS for employee use. Remove user access: When they are no longer with organization, complete documentation and hardware tracking. Troubleshooting: Diagnose and resolve issues with operating systems (Windows, mac OS), software applications, and hardware peripherals like printers and scanners. Ticket Management: Manage, prioritize, and document all service requests in a ticketing system (e.g., Fresh Service). Install software: As required to support the business needs. System Maintenance: Assist with hardware/software installations, updates, and security patches. Escalation: Identify complex problems and escalate them to higher-level (Tier 2 or Tier 3) technical support teams. Documentation: Create and maintain internal knowledge base articles and user training manuals. Requirements Qualifications Education: An Associate's or Bachelor's degree in Computer Science or Information Technology/Related field or equivalent working experience. Experience: 3-4 years of proven experience in a helpdesk/desktop technical support role. Ability: Working from 8:00AM - 4:30PM CST or EST depending on the office, this is currently a hybrid role with both in-office and work from home opportunities (subject to change). This role is open to candidates near either the Omaha, NE office or Pittston, PA office. Technical Proficiency: Strong understanding of computer systems, mobile devices, security / MFA, and networking basics (TCP/IP, Wi-Fi). Soft Skills: Excellent communication to explain technical concepts to non-technical users, patience, and strong problem-solving abilities. Certifications (Preferred): CompTIA A+ (Foundational troubleshooting). Microsoft Certified: Modern Desktop Administrator (Windows support). HDI Desktop Support Technician (Customer service). About Us bi Berk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through bi Berk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer. BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at bi Berk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust. BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include: Medical (PPO/HDHP), vision, disability, and life insurance. Enhanced dental plan with orthodontia coverage in addition to a standard plan. Generous PTO plan for all benefit-time eligible employees. Paid company holidays and 4 floating holidays. Paid parental leave. Employee Retirement Savings Plan/401(k) with company match and immediate vesting. Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs. Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment. Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs. Voluntary benefits that include accident, critical illness, and hospital indemnity. Employee discount and rewards program on travel, tickets, electronics, home, and more. In accordance with pay transparency laws and regulations, the following good faith starting compensation is being provided. The starting compensation for this position is $20.00 - $27.00 per hour. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.
    $20-27 hourly 6d ago
  • Technical Product Owner 2

    Berkshire Hathaway 4.8company rating

    Remote or Walnut Creek, CA job

    Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening for a mid-level Technical Product Owner in its Walnut Creek Office. The TPO 2 will be responsible for owning the delivery of complex IT products and solutions from concept to deployment and will work closely with technical teams to translate high-level business requirements into detailed technical specifications aligning with the organization's strategic goals, while leveraging technical expertise and product management experience to enhance product delivery, improve team efficiency, and support the product's vision and roadmap. Area of Focus: Marketing Must be legally authorized to work in the United States, without requiring, now or in the future, sponsorship for employment visa status. KEY RESPONSIBILITIESPRODUCT BACKLOG OWNERSHIP & REFINEMENT Takes full ownership of managing, grooming, and prioritizing the product backlog in alignment with business objectives. Writes detailed, clear, and actionable user stories and epics, incorporating technical requirements and constraints. Collaborates with development teams to ensure stories are well understood, estimated accurately, and broken down into manageable tasks. TECHNICAL STAKEHOLDER COLLABORATION Serves as a key point of contact between business and technical stakeholders, ensuring technical requirements align with business goals. Works with architects, developers, and DevOps engineers to design solutions, validate feasibility, and ensure scalability. Provides technical input during architecture and solution design discussions. ADVANCED PRODUCT STRATEGY & ROADMAP DEVELOPMENT Contributes to defining and refining the product vision, strategy, and roadmap, incorporating feedback from key stakeholders. Conducts market and competitive analysis to inform product decisions and identify new technical opportunities. Drives continuous improvement of the product by leveraging metrics, user feedback, and emerging technology trends. AGILE PROCESS ADVOCACY Leads sprint planning, backlog refinement, daily stand-ups, and sprint reviews to ensure development teams are focused and productive. Champions Agile best practices and drives continuous improvement in team processes and collaboration. Manages sprint goals and timelines, balancing scope, resources, and priorities to ensure timely product delivery. TECHNICAL REQUIREMENTS GATHERING & ANALYSIS Collaborates with the engineering team to translate complex technical and system requirements into clear, actionable product features. Understands and documents technical workflows, data models, APIs, and integrations. Evaluates and recommends tools, frameworks, and technologies that support product objectives. CROSS-FUNCTIONAL COLLABORATION & COMMUNICATION Serves as a bridge between technical and non-technical stakeholders, translating technical concepts into business-friendly language. Acts as the primary interface for resolving product issues and ensuring alignment across development, operations, and support teams. Facilitates technical discussions and decision-making processes across teams to drive product delivery. QUALITY ASSURANCE & UAT Defines and enforces acceptance criteria for features and user stories to ensure high-quality deliverables. Collaborates with the QA team to develop comprehensive test plans, perform acceptance testing, and ensure product readiness. Leads user acceptance testing (UAT) sessions, ensuring that product features meet business and technical requirements. PRODUCT LAUNCH & POST-LAUNCH SUPPORT Coordinates product releases, working closely with release management, DevOps, and support teams. Monitors and tracks the performance of product features post-launch and implements necessary improvements. Provides post-release support to address technical issues and feedback from users and stakeholders. ON-PREMISES, HYBRID, AND CLOUD ENVIRONMENTS Works with business applications across various environments, including on-premises, hybrid, and cloud systems. Works with the infrastructure and cloud teams to ensure that application environments are stable, secure, and meet business performance expectations. Supports the transition of applications from on-premises environments to cloud or hybrid architectures, working closely with senior IT leadership on cloud migration strategies. Ensures proper governance and performance monitoring for applications in all environments, proactively identifying areas for optimization. STAKEHOLDER COLLABORATION Assists as liaison between business users, IT teams, and external vendors to ensure that applications meet the needs of the organization and align with business goals. Facilitates communication between technical teams and business stakeholders, ensuring clear understanding of project timelines, deliverables, and expectations. Works closely with IT managers and teams to ensure successful integration of business applications with other enterprise systems. RISK & COMPLIANCE Ensures business applications comply with industry regulations and internal security standards, including SOX, PCI-DSS, and other financial sector regulations. Works with the cybersecurity team to ensure applications are secured against potential threats and vulnerabilities. Supports procedures for regular audits, risk assessments, and disaster recovery plans for critical applications. REQUIRED QUALIFICATIONS EDUCATION: Bachelor's degree in Information Technology, Computer Science, Software Engineering, or related field required. CERTIFICATIONS: Preferred: Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or SAFe certifications. EXPERIENCE: Required: Minimum of 3 years of experience in product management, business analysis, or related technical role within an IT environment. Proven experience working with Agile development teams and using Agile tools such as JIRA, Confluence, or Azure DevOps. Experience in leading technical discussions and collaborating with development teams, architects, and DevOps engineers. Preferred: Experience with microservice architecture, containerization (e.g., Docker, Kubernetes), and modern cloud-native applications. Hands-on experience with tools like Git, Jenkins, or containerization. TECHNICAL SKILLS/KNOWLEDGE Strong technical background with an understanding of system architecture, APIs, cloud technologies, databases, and software development practices. Familiarity with CI/CD pipelines, DevOps practices, and cloud platforms like AWS, Azure, or Google Cloud. Strong understanding of data management principles, integrations, and APIs. Strong knowledge of automation tools, monitoring, and logging platforms. WHAT WE OFFER Work-Life Balance Work From Home Program (up to 2 days per week upon eligibility) Modern Office Setting Free On-Site Fitness Facility Free downtown shuttle route Two-minute walk from Walnut Creek BART Station Three-minute car ride from CA-24 and I-680 Free On-Site Garage Parking BENEFITS Paid Time Off Paid Holidays Retirements Savings Match Group Health Insurance (Medical, Dental, and Vision) Life and AD&D Insurance Long Term Disability Insurance Accident and Critical Illness Insurance Flexible Savings Accounts Paid Community Volunteer Day Employee Assistance Program Tuition Reimbursement Program Employee Referral Program Diversity, Equity and Inclusion Program ABOUT USWith more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts. At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace-something we truly value. We've created an approachable and collaborative atmosphere. Here you'll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.
    $121k-148k yearly est. Auto-Apply 60d+ ago
  • Member Care Advocate

    CME Federal Credit Union 3.3company rating

    Columbus, OH job

    At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well! Here are just some of the benefits our Associates receive: 4 weeks of paid time off each year 11 Paid holidays every year 401(k) match of up to 6% Career advancement opportunities A strong health and wellness program with health and financial rewards Annual Mental Health Day Annual bonus potential Strong work/life balance Pet bereavement leave And so much more! A financial institution in central Ohio, CME Federal Credit Union was started by the local heroes of our community - City of Columbus Fire and Police Departments. We now offer financial services to everyone in Franklin County and the 7 surrounding counties and remain dedicated to serving those who serve our community! Everything we do has just one mission, to offer strong financial solutions! CME Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Requirements We are currently looking for a full time Member Care Advocate to be a financial hero to our members! This position is located in our Member Care Center located in Downtown Columbus. Our hero's mission is to . . . Accurately perform member requests. Uncover and suggest financial services to meet the member's needs. Responsible for all electronic services including responding to e-mails, voicemail, and chat; online banking; iPay; mobile banking; and Apple Pay. Take initiative and finds solutions. To complete this mission, our financial hero needs to be friendly, approachable, empathetic, and accountable with great communication skills. Our hero also needs to be both solutions and detail oriented and remain accurate while working in a fast paced environment. Being flexible and a multitasker will help our hero to be the problem solver our members need. At a minimum, our hero needs to have a high school diploma or equivalent along with at least 2 years consistent sales and/or service experience. Financial institution experience is preferred. Do you have what it takes to be a financial hero?! If so, click the Apply button! Salary Description $20.00
    $29k-35k yearly est. 2d ago
  • Marketing & Digital Design Admin

    CME Federal Credit Union 3.3company rating

    Columbus, OH job

    At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well! Here are just some of the benefits our Associates receive: 4 weeks of paid time off each year 11 Paid holidays every year 401(k) match of up to 6% Career advancement opportunities A strong health and wellness program with health and financial rewards Annual Mental Health Day Annual bonus potential Strong work/life balance Pet bereavement leave And so much more! A financial institution in central Ohio, CME Federal Credit Union was started by the local heroes of our community - City of Columbus Fire and Police Departments. We now offer financial services to everyone in Franklin County and the 7 surrounding counties and remain dedicated to serving those who serve our community! Everything we do has just one mission, to offer strong financial solutions! CME Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are currently looking for a full time Marketing & Digital Design Admin! Summary: Responsible for graphic & digital design work for the credit union, as well as supporting marketing events, outreach and initiatives. Highest Priorities: Assist in planning, organizing, and executing events and outreach presentations Assist in execution of marketing campaigns Designs brochures, flyers, email templates, social media graphics and other marketing materials as needed Manages and maintains website, branch marketing screens and SharePoint Ensures all designs align with brand guidelines and convey the intended message effectively Manages and organizes Promotional Supply Inventory Subject Matter Expert on all marketing and website compliance regarding digital & print graphics, web design, and correlated graphics. Other relevant tasks that may be assigned Requirements Education: Bachelor's degree in marketing, communications, graphic design, digital design, graphic arts, marketing production, or equivalent. Experience: Minimum 2 years' professional design experience or equivalent. Minimum of 3 years in Marketing experience. Experience in Adobe Creative Suite, Canva, and website management and design are required. Social media design and content creation skills, and strength in presenting to medium - large groups preferred. Physical Requirements: Occasionally lifting 30 -50 lbs. of marking supplies. Occasional standing at marketing events,
    $60k-78k yearly est. 2d ago
  • Claims Examiner II

    Berkshire Hathaway Homestate Companies 4.8company rating

    Remote or Omaha, NE job

    Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere? Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that. A Brief Overview Our Claims Examiner will investigate, evaluate, provide defense if appropriate, negotiate and resolve assigned property damage and bodily injury claims reported under affiliated Companies' insurance contracts, in accordance with those contracts and applicable law, within documented authority. This position will be for the Claim Department based in Omaha, NE or eligible for remote work. This position is not eligible for employer visa sponsorship. In accordance with state pay transparency laws and regulations, the following good-faith salary range estimate is being provided. The salary range for this job is $85,000 - $95,000 annually based on the primary posting location of Omaha, Nebraska. Final compensation will be based on candidate qualifications, geographic location and other considerations permitted by law. Eligible employees receive up to 11 days of vacation time, 65 days (85 day maximum in a two-year period) of sick pay, up to 20 days of paid parental time, seven paid holidays and two floating holidays. What will you do? CLAIM INVESTIGATION: Investigate assigned claims reported under insurance contracts provided by affiliated Companies, including identification of information and documents needed to evaluate claims, assignment and direction of independent adjusters and review of public and other records and documents. Contact Insureds, Claimants and others by telephone and correspondence regarding information and documents necessary to evaluate and resolve claims, claim processes and related matters, and resolution alternatives. Comply with claims handling laws and regulations. At higher levels, may engage defense counsel as directed and monitor defense of Insureds in consultation with management as necessary or may work directly with internal legal counsel. COVERAGE ANALYSIS: Identify, evaluate and, in consultation with management as necessary, analyze and determine respective rights and obligations of Company, Insured, Claimants and others under insurance contracts applicable to assigned claims. Comply with laws of applicable jurisdiction. Coordinate with Legal Department on coverage, claims handling compliance, and other legal issues. LOSS ASSESSMENT: Analyze, evaluate, and estimate liability of Insureds and loss of Claimants/Insureds for assigned claims and identify all potential losses to which Companies' contracts of insurance apply. Identify and report potential fraud to Special Investigation Unit. Trains on and uses decision theory principles to evaluate various claim settlement scenarios in the settlement process. CLAIM RESERVING AND SETTLEMENT: Establish and timely modify appropriate case reserve reflecting available information regarding assigned claims. Review and approve or disapprove invoices from independent adjusters and others for allocated loss adjustment expenses. Maintain and timely review diary of assigned claims. Negotiate and resolve assigned claims within established authority or submit authority request and recommend resolution to manager. COMMUNICATION AND DOCUMENTATION: Prepare and maintain accurate and timely record of communications with Insureds, Claimants, and other third-parties; review, establish and modify appropriate units reflecting potential loss exposures; maintain appropriate Claim File including all required electronic and other records and provide information regarding assigned claims to manager and others as required. LICENSING: Obtain and maintain all required licenses and certifications; maintain current knowledge of insurance and claim management principles and practices through review of published opinions, trade periodicals and other professional literature and conferences. What are we looking for? Bachelor's degree in related field or equivalent work experience. Three or more years related work experience. Interpretation and application of insurance contracts Insurance claim procedures, loss evaluation methods and claim resolution alternatives Insurance related courses such as AIC, CPCU Excellent verbal and written communication skills Strong analytical skills Who would excel in this role? You are able to work independently while collaborating with others. You are proficient in investigations. You are able to analyze data, apply knowledge and logic, and draw conclusions. Interested applicants are encouraged to apply within four business days of the posting date. The Company will continue to accept applications until the position has been filled. Applicants may apply after four business days of the posting date with the understanding that the position may no longer be available when their application is submitted. We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development. We also regularly seek employees input through companywide surveys. We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, our Omaha office boasts a complimentary state-of-the-art onsite fitness center, and a robust wellness program. Benefits, Perks and more! We offer retirement and savings plan with immediate enrollment with 100% employer match up to 5%, Medical, Dental and Vision for regular, full-time employees and eligible dependents, a dedicated Learning & Development program for employees to grow personally and professionally, 100% upfront Educational Reimbursement program, subsidized downtown parking, competitive time off policies including parental leave, an Employee Assistance program and much more!
    $25k-30k yearly est. Auto-Apply 18d ago
  • Horizon Deposit Systems & Conversion Analyst

    First Merchants Bank 4.5company rating

    Columbus, OH job

    Job Description First Merchants Bank is seeking a Systems & Conversion Analyst to join our team! This full-time position will ensure assigned core banking application systems bring the expected business value, operate reliably, and support organizational growth. They will provide subject matter business analysis and technical support services that ensure products, processes, data conversion, reports and other operational needs are met. As part of this role you will: Provide support of assigned core banking application system by troubleshooting technical assistance requests received through internal ticketing system in accordance with SLA standards. Perform core banking system parameter changes while following Change Management and/or SOX standards. Design and test new and existing product parameters, system functionality and/or configuration, and notices/letters and statements. Assist in monitoring application updates and new releases from vendors, ensuring custom programming remains intact. Review and understand vendor client bulletins and release updates. Complete system and regression testing and support user testing, to deliver high quality release package implementation. Coordinate, conduct, and/or participate in regular meetings to communicate and provide proper interpretation of system changes and/or configurations, including changes in policy and procedure, ensuring changes comply with applicable regulatory requirements. Assist in troubleshooting application and user issues in core banking system, reaching out to application vendor as needed for resolution. Document, report, and resolve system failures. Create and participate in event assessments involving assigned core banking applications. Use application system data through SQL or application system query as requested through information request, projects, audits, etc. to fulfill any custom reporting needs not directly available through the core banking system. Build, create and execute extract files from core banking system data for third party vendor requests. Participate in projects to help define system scope and objectives through research and understanding of core banking system while considering system or operational limitations to achieve desired outcome. Develop testing strategies and execute test plan to mitigate deployment risk. Identify issues and escalate/manage resolution as required. Recommend preferred solutions. Create automation using Nintex bots. Complete system and regression testing and support user testing to deliver high quality, fully automated bot. Gather and assess requirements for software utilization through data analysis, core parameter review and completion of questionnaires. Create core data field mapping and transaction workflow documents to form the technical specifications for the integration to be shared with vendors and programmers, and others as appropriate to ensure successful conversion. To be successful in this position, we require the following: High School Diploma or equivalent (HSE/GED) A minimum of three (3) years of deposit or loan servicing, operations, line of business or similar experience in the financial services industry. The following would be a plus: Bachelor's degree in computer science, information systems or related field of study. Similar experience supporting core Deposit or loan servicing systems (FIS, Fiserv, CSI, Jack Henry, etc.). Commercial bank operations and servicing experience supporting FIS Horizon Deposit or Loan system. Working knowledge of SQL or other reporting technology. Experience creating and supporting RPA automation. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!
    $75k-92k yearly est. 7d ago
  • Relationship Manager III - Sponsored Finance

    First Merchants Bank 4.5company rating

    Columbus, OH job

    Job Description First Merchants Bank is seeking a Relationship Manager III to join our team! This position will effectively carry out the relationship management process by growing market share, broadening revenue mix, retaining customers and managing portfolios. Essential Duties and Responsibilities: Implement an aggressive sales and marketing strategy to develop new and existing relationships. Identify and develop prospects into significant new relationships with yearly goals for income production. Aggressive sales call plan which aligns with established goals. Cross sell opportunities. Ensure bank reporting tool is utilized for reporting progress. Provide exceptional customer service; be responsive, knowledgeable and exceed customer expectations. Continually monitor current loans and customer's credit profile to ensure complete conformity with terms. Ensure current credit and financial information is obtained as needed and/or that collateral is adequate. Review financials with customers and provide expert advice as necessary. Direct accountability for loss prevention; determine necessary action to be taken on all loans, includes resolving marginal and delinquent loans. Remain cognizant of developing trends. Extend credit within assigned limits to commercial customers. Interview applicants and obtain information concerning their business needs, abilities and earnings, and assess credit risk. Obtain and analyze pertinent financial data or appraise the adequacy of collateral pledged. Review, validate and/or approve letters of credit. Support employee development and training, counsel, motivate, coach, mentor and provide leadership. To be successful in this position we require the following: Bachelor's degree in business or related field OR associate degree/two (2) years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience listed below). Five (5) or more years of commercial banking experience. The following would be a plus: Master's degree in business administration (MBA). Credit analyst experience. Completion of a respected banking school. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!
    $57k-71k yearly est. 14d ago
  • Client Relationship Representative (Universal Banker)

    First Merchants Bank 4.5company rating

    Dublin, OH job

    Job Description First Merchants Bank is seeking a Customer Relationship Representative to join our team! This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We support you so you can exceed personal sales and service goals while delivering a meaningful customer experience. As part of this role you will: Provide excellent customer service by: Responding to customer requests for banking transactions. Answering customer inquiries and problems with solutions that meet the customer's current needs. Continually building customer loyalty and customer advocates. Contribute to overall banking center operation by: Balance cash, daily transactions, vault and ATM. Understanding and ensuring compliance, regulations and reporting. Following information security policy and verification procedures to protect customer privacy. Assist with opening and/or closing banking center. Actively participate in a high performing sales environment by: Selling bank products, making customer referrals and other activities to support the goals. Knowing about all bank products. Participating in daily/weekly meetings and coaching sessions. Lead and act as an example to others by: Training, coaching, and guiding staff with operational and sales skills. Attending and/or completing applicable and required training sessions. Actively participating in leading the sales and service activities at the Banking Center. Assisting in banking center operations and ensure policies and procedures are followed. To be successful in this position, we require the following: High School Diploma or Equivalent. Minimum of 6 (six) months of experience selling products or services. Minimum of 1 (one) year of sales, banking and/or related experience. S.A.F.E. Act Registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). This must be met within 3 (three) months of hire date. Obtain Notary Public designation. Ability to multi-task in a fast-paced environment. In-depth knowledge of products/services offered by the bank (all lines of business). The following would be a plus: Prior banking experience. Ability to sell and cross-sell bank products and services. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!
    $30k-34k yearly est. 8d ago
  • Underwriting Associate

    Berkshire Hathaway Direct Insurance Company 4.8company rating

    Remote or San Antonio, TX job

    Full-time Description (Entry Level and Experienced Welcome to Apply!) bi Berk, a Berkshire Hathaway company, is an A++ rated company, and rapidly expanding our footprint throughout the US. We are looking to hire the right candidate to become an Underwriting Associate in our Commercial Underwriting Unit. This position provides the opportunity to learn how to evaluate risks for Workers' Compensation, Business owners', Commercial Auto, Professional Liability, and Umbrella policies for small businesses. This is a great opportunity to begin a career in the commercial insurance industry. The shift available is 8AM-4:30PM CST. This is a hybrid position requiring both in-office and remote work Job Responsibilities Utilize company underwriting criteria to evaluate risks for various lines of business Perform independent verification of insured's operations Review and process change requests on in-force policies Evaluate in-force policies at renewal Participate in Underwriting Training for new products, directives, and processes Participate in projects as assigned About Us bi Berk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through bi Berk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer. BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at bi Berk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust. BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include: Medical (PPO/HDHP), vision, disability, and life insurance. Enhanced dental plan with orthodontia coverage in addition to a standard plan. Generous PTO plan for all benefit-time eligible employees. Paid company holidays and 4 floating holidays. Paid parental leave. Employee Retirement Savings Plan/401(k) with company match and immediate vesting. Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs. Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment. Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs. Voluntary benefits that include accident, critical illness, and hospital indemnity. Employee discount and rewards program on travel, tickets, electronics, home, and more. In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $20.52 - 23.27 per hour. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law. Requirements Qualifications: Preferred Knowledge: Strong investigative skills Ability to utilize the internet as a research tool Excellent communication and customer service skills Ability to work in a fast paced team environment Excellent time management skills with a proven ability to meet deadlines Adaptability in a constantly changing environment, including changes to technology, underwriting guidelines, and regulatory conditions Education and Experience: Bachelor's degree or associate degree with a strong score on the Wonderlic test, a cognitive abilities assessment used to measure the cognitive ability and problem-solving aptitude of prospective employees Prior experience in Underwriting a plus, but not required
    $20.5-23.3 hourly 9d ago
  • Marketing Analytics Insights & Reporting Manager

    First Merchants Bank 4.5company rating

    Columbus, OH job

    Job Description First Merchants Bank is seeking a Marketing Analytics Insights & Reporting Manager to join our team! The Marketing Analytics, Insights & Reporting Manager leads the consolidation of marketing data across platforms to tell clear, actionable data stories that accelerate decision-making, demonstrate progress against KPIs, and close the loop on customer feedback. The role integrates performance analytics (web, social, email/SMS, SEO/SEM, paid media), campaign measurement, and Voice of Customer (VoC) insights to guide strategy, optimize spend, and inform experience improvements-including partnering closely with UX to share behavioral and attitudinal insights. This role blends descriptive, diagnostic, and predictive analytics with benchmarking to communicate what happened, why it matters, and what to do next-core expectations highlighted in current marketing analytics role guidance. It also stands up a scalable VoC practice (collection, analysis, and actioning of feedback from surveys, reviews, support interactions, social listening) to inform roadmap and retention efforts. Essential Duties & Responsibilities: Consolidate and normalize marketing data from web analytics, social platforms, email/SMS, SEO/SEM, paid media, and CRM to establish a single source of truth for performance reporting and optimization. Define and maintain the KPI framework and benchmarks for brand, demand, lifecycle, and experience metrics; tie measures to business outcomes and OKRs in partnership with Marketing and Finance/FP&A. Build and maintain executive and team-level dashboards and reports (weekly/monthly/QBR) and apply data-storytelling techniques so stakeholders quickly grasp what/so-what/now-what. Stand up/run a VoC program aggregating solicited and unsolicited feedback (CSAT/NPS/CES, in-app/site feedback, product reviews, social listening, service transcripts). Apply sentiment/topic analysis to reveal loyalty drivers and friction. Operationalize closed-loop feedback with Marketing, UX, Product, and Service; size impact, recommend fixes, and track adoption and outcomes. Create measurement plans, event schemas, and UTM/naming standards; ensure full-funnel tracking for always-on and campaign activity across paid/owned/earned. (Design the stack recognizing that no single tool covers all analytics needs.) Deliver pre/post analyses, A/B and incrementality testing, and contribution/attribution reads to quantify ROI/ROAS and inform budget reallocation. Communicate findings using storytelling best practices. Partner with UX to share behavioral insights (funnels, heatmaps, session replays) and VoC themes that shape hypotheses, experiments, and design priorities. Collaborate with Finance/FP&A to connect marketing investments to growth, acquisition, retention, and relationship deepening; align on forecasting and performance narratives for leadership. Work with Marketing Ops/IT/Data to govern data quality, documentation (data dictionary), and access/controls; ensure reporting is accurate, timely, and compliant. Evaluate and advise on analytics/VoC and martech tools, integrations, and roadmaps; lead light vendor management and pilots as needed. Coach marketers on interpreting dashboards and applying insights; run recurring insights reviews and share best practices for data storytelling to drive adoption and action. Champion privacy-aware measurement and ethical use of data in collaboration with Legal/Compliance. To be successful in this position, we require the following: Bachelor's degree in marketing, analytics, statistics, business, computer science, or related field A minimum of (5) years of hands-on experience in marketing analytics/insights/reporting with measurable impact on channel optimization and campaign ROI. The following would be a plus: Excellent written and verbal communication skills Strong analytical and problem-solving abilities with the ability to distill complex information into actionable insights Commitment to the mission and values of the organization High degree of integrity, discretion, and professionalism Collaborative and team-oriented approach to partnerships Ability to work independently and thrive in dynamic, fast-paced environments Empathetic and mission-driven, prioritizing relationships built on respect and compassion Demonstrated exceptional organizational, time management, and attention to detail Demonstrated ability to consolidate data across web analytics, SEO/SEM, paid media, social, email/SMS, and CRM; fluency working across multiple tools/platforms Proficiency in dashboarding/visualization (e.g., Power BI) and data storytelling; working SQL/data transformation skills preferred Experience standing up or contributing to VoC programs (survey design, text/sentiment analysis, social listening, closed-loop actioning) First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!
    $53k-63k yearly est. 12d ago
  • Associate

    First Merchants Bank 4.5company rating

    Columbus, OH job

    Job Description First Merchants Bank is seeking an Associate to join our team! This position will partner with the Relationship Managers (RMs) to support the commercial sales strategy, interface directly with clients and lines of business partners, and serve as a key contributor to the structure of commercial business. As part of this role you will: 1. Prepare and provide analytics in support to the commercial sales team. Interface with client, gather credit and financial information. Pre-screen and analyze pertinent financial data and Commercial Decision Summary underwriting data. Prepare Opportunity Memos and other necessary sales presentations 2. Assist with completion of annual review and loan covenant/trigger testing. Ensure clients are in compliance with all covenants (financial and otherwise). 3. Participate in client meetings with Relationship Manager. Interface with new and existing clients, work through referrals, build client relationship and extend credit within assigned limits. 4. Support Relationship Managers with Treasury/cash management needs and solutions. 5. Monitor loan maturity dates within the portfolio and recommend renewal strategy with the Relationship Manager. 6. Utilize bank reporting tools to ensure progress is documented and tracked, and prepare various scheduled management reports. 7. Support portfolio management, assist with loss prevention, identify risk and work delinquent loans up to 30 days. 8. Assist with projects and developing new or refining existing efficiencies and processes as required. 9. Review and understand credit agreements and all supporting documentation related to the relationship. In addition to the above, the Associate may be responsible for one of the specializations below: Investment Real Estate Banking 1. Direct accountability for loss prevention; determine necessary action to be taken on all loans, includes resolving marginal and delinquent loans. 2. Extend credit within assigned limits to commercial customers. Interview applicants and obtain information concerning their business needs, abilities and earnings, and assess credit risk. Review, validate and/or approve letters of credit. Cross sell opportunities. 3. Coordinate all construction loan draws with clients and direct submission process with internal construction loan administration desk. 4. Support RMs in preparation of quarterly PLU's. To be successful in this role, we require the following: Bachelor's degree. The following would be a plus: Bachelor's degree in business, finance, economics, accounting or a related field. Industry specialization - commercial and industrial, investment real estate, agriculture, dental, veterinarian, corporate or commercial client exposure. Financial statement review, decision and/or financial modeling experience. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!
    $23k-26k yearly est. 28d ago
  • Software Engineer 2

    Berkshire Hathaway 4.8company rating

    Remote or Plano, TX job

    Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening for a Software Engineer 2. This individual will need extensive technical expertise to join our dynamic development team. Responsibilities include designing, developing, and maintaining software solutions in a hybrid development environment, encompassing on-premises, cloud, and hybrid infrastructures. The ideal candidate should have strong experience with C#, .NET, and React, along with a deep understanding of modern development practices across various environments. Must be legally authorized to work in the United States, without requiring, now or in the future, sponsorship for employment visa status. ESSENTIAL RESPONSIBILITIES Design, develop, and maintain software solutions using C#, .NET, and React in on-premise, cloud, and hybrid environments. Collaborate with product managers, architects, and other developers to gather and translate business requirements into technical specifications. Contribute to the architectural design of systems, ensuring scalability, performance, security, and maintainability. Build APIs, microservices, and front-end components for web applications, ensuring seamless integration between front-end and back-end services. Work with cloud services and platforms (e.g., Azure, AWS) to design and deploy solutions in hybrid and cloud-native environments. Implement best practices for DevOps and CI/CD pipelines, ensuring smooth and automated deployments across environments. Troubleshoot and resolve issues related to application performance, security, and availability across different environments. Participate in code reviews, providing constructive feedback to peers and ensuring high code quality and adherence to coding standards. Stay up to date with new technology trends and frameworks, particularly in cloud and hybrid development, and incorporate them into development practices. ON PREMISES, HYBRID, AND CLOUD ENVIRONMENTS Work with business applications across various environments, including on-premises, hybrid, and cloud systems. Work with the infrastructure and cloud teams to ensure that application environments are stable, secure, and meet business performance expectations. Support the transition of applications from on-premises environments to cloud or hybrid architectures, working closely with senior IT leadership on cloud migration strategies. Ensure proper governance and performance monitoring for applications in all environments, proactively identifying areas for optimization. RISK AND COMPLIANCE Ensure that all business applications comply with industry regulations and internal security standards, including SOX, PCI-DSS, and other financial sector regulations. Work with the cybersecurity team to ensure applications are secured against potential threats and vulnerabilities. Develop and implement procedures for regular audits, risk assessments, and disaster recovery plans for critical applications. Ensure that QA processes adhere to relevant industry standards and regulatory requirements (e.g., ISO, GDPR, HIPAA). Develop and maintain test documentation, including test plans, test cases, test scripts, and test data management. Implement processes to ensure traceability of test cases to requirements and automated defect tracking/reporting. REQUIRED QUALIFICATIONS EDUCATION: Bachelor's degree in Computer Science, Software Engineering, or related discipline required. CERTIFICATIONS: Relevant technologies such as Microsoft Certified: Azure Developer Associate or AWS Certified Developer highly preferred. EXPERIENCE A minimum of 5 years of proven experience as a Software Engineer with strong hands-on skills in C# and .NET required. Experience with React or other modern JavaScript frameworks for front-end development required. Solid experience with cloud platforms such as Microsoft Azure, AWS, or Google Cloud required. Experience with DevOps practices, including CI/CD pipelines, containerization (e.g., Docker, Kubernetes), and automated deployments required. Experience with version control systems (e.g., Git) and agile development methodologies (e.g., Scrum, Kanban) required. Experience with hybrid cloud strategies and solutions preferred. Experience working in multi-disciplinary teams and collaborating with architects, business analysts, and stakeholders preferred. TECHNICAL SKILLS Proficiency in building and maintaining systems in on-premises, hybrid, and cloud environments required. Familiarity with microservices architecture and building scalable APIs and distributed systems required. Strong knowledge of software design patterns, algorithms, and data structures required. Excellent problem-solving skills, with the ability to troubleshoot and debug complex technical issues, required. Familiarity with Azure DevOps and other DevOps tools for CI/CD and automation preferred. Knowledge of relational and non-relational databases (e.g., SQL Server, MongoDB) preferred. WHAT WE OFFER Work From Home Program (up to 2 days per week upon eligibility) Modern Office Setting Free On-Site Fitness Facility Free On-Site Garage Parking Paid Time Off Paid Holidays Retirements Savings Match Group Health Insurance (Medical, Dental, and Vision) Hospital Indemnity Insurance Life and AD&D Insurance Long Term Disability Insurance Accident and Critical Illness Insurance Flexible Savings Accounts Paid Community Volunteer Day Employee Assistance Program Tuition Reimbursement Program Employee Referral Program Diversity, Equity and Inclusion Program ABOUT USWith more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts. At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace-something we truly value. We've created an approachable and collaborative atmosphere. Here you'll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.
    $82k-101k yearly est. Auto-Apply 8d ago

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