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Tire Discounters jobs in Cincinnati, OH

- 160 jobs
  • Warehouse CSR

    Tire Discounters 3.1company rating

    Tire Discounters job in Cincinnati, OH

    GENERAL DESCRIPTION: The Warehouse Operations and Customer Service Representative is responsible for supporting customer service functions and warehouse operations to ensure efficient order processing, communication and product flow. The role combines a hands-on operational tasks with customer support responsibilities, providing responsive service and ensuring a great experience for every internal and external customer. Primary responsibilities include processing and printing of orders, handling calls related to orders and inbound shipments, preparing driver delivery paperwork, logs, scheduling inbound deliveries. preparing ASN's and other receiving documents, maintaining information regarding Safety and Production KPI's, assisting as needed with Supply order fulfillment. Other responsibilities include active participation on the warehouse floor, including operating material handling equipment to support warehouse operations, and upholding Tire Discounters values of a family- owned company, by consistently demonstrating our commitment to exceptional customer service. ESSENTIAL FUNCTIONS: * Manage and respond to in-bound, and out-bound calls, email, and online orders. * Execute order processing through our Tire Works Sales Order system and WMS system * Print work orders and related documents * Schedule Inbound trailers, create ASN's and prepare receiving paperwork * Build trust and positive relationships with internal customers through communication and follow up * Provide accurate and timely information using the correct and appropriate methods, processes, and tools. * Track and report safety and warehouse KPI's * Exceed customer expectations by providing accurate and timely information, detailed follow-up, and outstanding customer service. * Maintain and organize Delivery Driver paperwork, compliance logs and DOT records for all drivers. * Organize and maintain safety and training records * Operate MHE such as stock pickers and walkie riders as required. * Assist warehouse team with loading, unloading, stocking and general floor operations. * Use material handling equipment to retrieve, stock, or organize products at heights up to 20 feet. * Participate in safety and equipment training programs and comply with all safety policies KNOWLEDGE, SKILLS, AND ABILITIES: * Strong phone, email, in person communication skills using active listening. * Proficient in Microsoft Office 365 including Outlook, as well as other software programs and tools, needed to perform essential job functions. * Flexible communication style, with the ability to respond to different customer personalities, maintaining professional and respectful demeanor. * Collaborative mindset and strong team work orientation. * Dependability and accountability in performing job duties and meeting deadlines. * Strong attention to detail and accuracy in documentation and data entry. * Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment. * Strong Customer Service and Support skills * Proven customer support experience, or experience as a client service representative preferred. EDUCATION AND WORK EXPERIENCE: * Minimum High-School Diploma (or equivalent). * Minimum one year of experience in customer support and/or warehouse environment. * Experience operating MHE and working in a distribution/warehouse environment is strongly preferred. * Automotive parts and/or service background is helpful. PHYSICAL DEMANDS: * This job operates in a warehouse, alternating between administrative tasks in an office setting and operational support on the warehouse floor. * Routinely uses standard office equipment such as computers, phones, copy machine and filing cabinets. * Regularly required to sit, stand, walk, talk and hear. * Work is in a warehouse environment with some level of noise, typical of a warehouse environment. * Frequent bending, reaching and climbing required. * Lift/carry up to 60 pounds, reach with hands and arms and work at heights up to 20 feet using MHE. * Use of required PPE and adherence to all safety policies.
    $28k-36k yearly est. 57d ago
  • Call Center Support Specialist

    Tire Discounters 3.1company rating

    Tire Discounters job in Cincinnati, OH

    Ready to step behind the wheel to develop and execute marketing plans for one of the most innovative and high-growth companies in the US, in one of the most innovative industries, Automotive Service! Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 45 years ago, we have been raising the bar in the tire and automotive service business. As the country's largest family-owned and operated automotive service provider, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service. Now, with new products and services needed to maintain modern vehicles, Tire Discounters and its many other brands like Chip's Auto Glass and Butler Tires and Wheels are growing and expanding like wildfire. Over 2000 strong, our team members are the best in the business and are actual employers of choice. We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and more! Call Center Support Specialist responsibilities include Responding to customer queries in a timely and accurate way via phone, email, or chat, identifying customer needs, and helping customers use specific POS features. The employee will maintain and create tickets for all calls and will be held accountable for maintaining SLAs set by management. This employee is at the front lines of support and will be required to investigate solutions to all issues that come through the support desk. ESSENTIAL FUNCTIONS: * Monitor and document Service Desk tickets and respond to user requests and incidents as received in Service Desk in a timely, effective manner according to SLAs set by management. * Be well organized and create dialogue with users to ensure users understand the progress of ticket resolution. * Have a courteous, professional approach and attitude to work with all levels of management and personnel. * Educate customers on policies and procedures. * Investigate and coordinate resolution to user concerns. Provided IT relationship management support for all IT & customers. * Identifies trends by tracking events and patterns of recurring problems and escalate to tier 3 or management to assist in identifying root causes and mitigate future issues surrounding the same structural problems. * Serve as a point of contact and assist different groups in hands-on work, including but not limited to Network, various workstation and site-specific projects, telecommunications, server teams, and security teams. * Support includes but is not limited to POS, and basic troubleshooting of IT-related equipment. CUSTOMER SERVICE: * Strong phone skills * Strong Customer service skills * Multitask between assisting stores and corporate office users. * Create and update KB articles. * Ensure all customer follow-ups are completed in a timely manner. KNOWLEDGE, SKILLS, AND ABILITIES: * Excellent listening, written, and verbal communication skills. * Ability to problem-solve in a fast-paced environment with a solution-focused attitude. * Flexible in shift assignments and work environment * Ability to follow up on tasks to completion with minimal supervision required. * Proficiency in standard software programs. EDUCATION AND WORK EXPERIENCE: * At least 1 year of experience in a Call Center or Help Desk environment. * At least 1 year of troubleshooting IT-related issues. * Automotive knowledge a plus * General understanding of office and retail operations. PHYSICAL DEMANDS: * Operates in both an office setting and within our retail operations. * Routinely uses standard office equipment such as computers and phones. * Walking, standing, sitting, listening, and talking on a wide variety and continual basis. * Required to stand, walk, use hands and fingers, handle and feel, lift/carry up to 25 pounds, and reach with hands and arms. ADDITIONAL REQUIREMENTS: * Must be authorized to work in the USA
    $30k-36k yearly est. 27d ago
  • Buyer, Indirect Services

    Tire Discounters 3.1company rating

    Tire Discounters job in Cincinnati, OH

    Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo. GENERAL DESCRIPTION: The Buyer, Indirect Services partners with the purchasing team to execute strategies that drive organizational objectives across categories such as store services, equipment, and contracts. This role manages vendor relationships and service delivery for assigned categories, oversees capital equipment, and supports basic contract negotiations. Through proactive cost management, performance tracking, and process improvements, the Buyer, Indirect Services ensures operational efficiency, maximizes value, and maintains strong supplier performance to meet budget and service level targets. ESSENTIAL FUNCTIONS: Vendor & Category Management * Manage vendor relationships and act as escalation support for day-to-day service needs across assigned categories, which may include: Waste Management, Oil Recycling, Tire Recycling, Scrap Metal, Shop Gas, Coffee Services, vehicle lifts, tire service equipment, racking, and other indirect services and contracts as assigned. * Create Purchase Orders and place orders with vendors where applicable * Review and approve invoices where required in assigned categories * Conduct invoice audits to ensure vendor compliance and pricing accuracy * Manage spend within assigned categories to a budget. * Develop, implement, and monitor Service Level Agreements (SLAs) with vendors. * Oversee RFQ/RFP processes for assigned categories as needed. * Anticipate store needs and develop proactive solutions before they become issues. * Identify and implement cost savings opportunities. Supplier Performance & Relationship Management * Conduct thorough research on assigned categories to become the Subject Matter Expert (SME) and inform negotiation, pricing strategies, and service delivery improvements. * Evaluate and assist in supplier performance reviews, identifying areas for improvement and maintaining strong relationships. * Develop and track Key Performance Indicators (KPIs) for assigned categories. * Identify and address performance gaps with suppliers to ensure quality, timeliness, and cost-effectiveness. Reporting & Analytics * Manage and update reports across multiple data sets, vendors, categories, and locations to track performance, spending, and service levels. * Provide weekly and monthly reports on category performance, KPIs, and spend versus budget. * Leverage procurement and reporting systems to analyze trends to inform decision-making processes and develop improvement strategies. Collaboration & Cross-Training * Collaborate with stakeholders across departments to ensure alignment and exceed expectations on store service. * Cross-train and provide support to other members of the purchasing and category management teams as needed. Contract & Compliance Oversight * Assist in reviewing and providing feedback on basic contracts. * Manage capital equipment vendors and purchases. Special Projects and other Duties as Needed * Undertake ad hoc and special projects as assigned to support departmental objectives and strategic initiatives. KNOWLEDGE, SKILLS, AND ABILITIES: * Knowledge and understanding of procurement principles, procedures, and best practices, including sourcing strategies and vendor management. * Basic understanding of contract management practices, supply chain concepts, and logistics processes. * Basic understanding of financial concepts such as cost analysis, budgeting, and profitability metrics to inform procurement decisions. * Strong analytical and research skills. * Ability to develop recommendations and influence alignment * Ability to assess and prioritize objectives effectively, ensuring alignment with business priorities. * Ability to manage multiple tasks and priorities in a fast-paced environment. * Ability to work effectively in a team environment, fostering collaboration. * Comfort navigating ambiguous situations, with flexibility, adaptability, and agility in responding to business problems and opportunities. * Strong verbal and written communication skills, keen attention to detail, accuracy, and critical thinking. * Detail-oriented with a strong focus on accuracy and efficiency. * A highly developed sense of integrity and ability to uphold the highest ethical standards. * Possess a creative, innovative, and disruptive mindset, constantly looking for solutions. * Familiarity with Microsoft Office Suite, Outlook, Excel, and Word; proficiency in procurement or project management software and tools is a plus. EDUCATION AND WORK EXPERIENCE: * Bachelor's degree or an equivalent combination of education and experience. * Minimum one to two years of experience in a retail environment or purchasing function. * Experience in supply chain management or procurement function is beneficial. * Experience and familiarity with the automotive sector is a plus. * Prior experience in dealing with suppliers, manufacturers, distributors as well as company stores preferred. PHYSICAL DEMANDS: * Work is typically performed in an office setting, with occasional visits to retail store environments, warehouses, or vendor facilities. * This position requires the ability to communicate effectively in person and/or over the phone, requiring the ability to talk and/or hear. * The role may occasionally require lifting and/or carrying items weighing up to 25 pounds. * Duties may involve extended periods of sitting at a desk and working on a computer, as well as periods of standing or walking. * Use of hands and fingers is required for handling or feeling objects, operating office equipment, and reaching with hands and arms. * The position may involve occasional travel to company locations, vendor sites, or industry events.
    $49k-75k yearly est. 51d ago
  • Graphic Design Co-Op

    Tire Discounters 3.1company rating

    Tire Discounters job in Cincinnati, OH

    Join the Tire Discounters Family - Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. GENERAL DESCRIPTION: Tire Discounters is seeking a Graphic Design Co-op who has a passion for creative design, operational excellence, and a desire to join a fast-paced, growing company. This role will be working within the marketing team and in collaboration with agency partners to produce digital and print content as well as provide overall support for any creative needs of the organization. You will assist with the development of creative concepts and design production needs, as well as gain experience in the day-to-day operations of a retail marketing team. ESSENTIAL FUNCTIONS: * Concept and develop creative for a variety of print and digital mediums including digital ads, social media, email marketing, store signage and POP, flyers, posters, brochures, infographics; and other marketing materials as needed * Uphold brand standards and brand voice throughout all forms of creative execution * Organize and maintain structured file folders * Correctly estimate timelines and meet deadlines on assigned projects * Pick-up or assist in other marketing, website, digital, or recruiting projects as needed KNOWLEDGE, SKILLS, AND ABILITIES: * In-depth knowledge of Adobe Creative Cloud (Photoshop, Illustrator, InDesign primarily) in addition to Microsoft Office Suite * Ability to manage multiple projects and multitask accordingly to hit deadlines with a strong attention to detail * Excel at problem-solving, written and verbal communication, and time management * Demonstrates leadership and ability to take ownership EDUCATION AND WORK EXPERIENCE: * Currently enrolled in a Bachelors or Associates degree program in Graphic Design, Visual Arts, or a related field * Portfolio that demonstrates a strong design aesthetic and a basic understanding of design principles that clearly illustrates your skillset
    $39k-57k yearly est. 60d+ ago
  • Facility Maintenance Manager

    Tire Discounters 3.1company rating

    Tire Discounters job in Cincinnati, OH

    GENERAL DESCRIPTION: The Facility Maintenance Manager at Tire Discounters is responsible for overseeing the efficiency, performance, and quality of all facility maintenance activities across multiple store locations and geographic markets. This includes managing day-to-day repairs, capital improvement projects, and preventative maintenance programs to ensure seamless operations, minimize disruptions, and uphold consistent service standards company-wide. This role collaborates closely with cross-functional teams, including Operations, Marketing, and IT, to uphold operational excellence. A key responsibility is conducting quality assurance on all maintenance activities to ensure repairs and replacements meet company standards and performance expectations. In addition to maintenance oversight, this role leads the planning, management, and execution of capital expenditure (CapEx) initiatives. This includes budget development, ongoing tracking using tools such as Microsoft BI and Excel, and providing recommendations based on performance data. The Facility Maintenance Manager also plays a critical role in identifying and resolving facility challenges by analyzing root causes and collaborating on effective solutions. This role supports store readiness by ensuring store teams are well-informed and prepared for upcoming repairs or upgrades. Through regular inspections, documentation, and follow-up, this role ensures facilities are optimized, compliant, and aligned with the company's strategic goals. ESSENTIAL FUNCTIONS * Evaluate and optimize maintenance programs to ensure alignment with company priorities and timely execution. * Track and manage repair work orders submitted by stores or identified during preventative maintenance visits. * Ensure all store facilities are operationally ready; promptly communicate any "store down" situations or disruptions due to equipment issues to Operations. * Assess facility asset needs, recommend new purchases, and prepare capital expenditure (CapEx) requests for asset replacements. * Monitor and manage capital expenditures within the approved facility CapEx budget. * Maintain an up-to-date asset database, including details such as type, manufacturer, model, and serial number. * Collaborate with internal departments (e.g., Operations, Marketing, IT) to support facility-related projects and initiatives. * Review and audit facility service provider invoices to ensure accuracy and cost control; maintain documentation related to warranties, service agreements, contracts, and inspections. * Partner with regional and zone operations managers to ensure all facilities are maintained to company standards. * Analyze maintenance and repair trends to identify recurring issues and recommend long-term solutions or process improvements. * Contribute to vendor selection and contract negotiations by providing input on service quality, response times, and cost-effectiveness. * Develop and maintain facility SOPs (Standard Operating Procedures) to ensure consistency across markets and locations. * Coordinate with Safety & Risk teams to ensure that facility conditions meet OSHA and other regulatory standards. * Conduct regular field and store inspections to identify issues and ensure deployment standards are met. * Perform other duties assigned to support operational and organizational goals. KNOWLEDGE, SKILLS, AND ABILITIES: * Solid understanding of facility maintenance practices and asset management programs. * Exceptional attention to detail, organization, and record-keeping skills. * Strong interpersonal and customer service skills, with the ability to communicate effectively across all levels of the organization. * Familiarity with retail operations to ensure facility initiatives align with store needs and communications. * Proven ability to manage projects from initiation through completion, while continuously identifying and implementing process improvements. * Effective collaborator with the ability to work cross-functionally in a team-oriented environment. * Strong verbal communication, presentation, and public speaking skills. * Ability to prioritize, multitask, and respond with urgency to minimize operational disruptions. * Working knowledge of safety regulations and compliance standards applicable to facility operations. * Comfort with technical concepts related to facility equipment, repairs, and preventative maintenance. * Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and PowerApps, with the ability to quickly learn internal systems used in both corporate and retail environments. * Willingness and ability to travel as needed. EDUCATION AND WORK EXPERIENCE: * Bachelor's degree in Business Administration, Operations Management, Construction Management, Facilities Management, Communications, or a related field preferred. An equivalent combination of education, technical certifications, and relevant experience may be considered in lieu of a degree. * Minimum of 2-4 years of progressive experience in facility management, store operations, maintenance coordination, data analysis, or as a repair technician. * Familiarity with budgeting processes, capital expenditure planning, or asset lifecycle management preferred. * Prior experience in a retail, multi-site, or field-based environment is strongly preferred. PHYSICAL DEMANDS: * This role regularly involves the use of standard office equipment, including computers, phones, photocopiers, and filing systems. * While performing the duties of this job, the employee is frequently required to communicate effectively, both verbally and in writing. * The position requires the ability to stand, walk, use hands and fingers to handle or feel objects, and reach with hands and arms. * Must be able to lift and carry up to 25 pounds as needed. * This position involves regular travel to company store and field locations; therefore, a valid driver's license and ability to drive are required.
    $44k-78k yearly est. 60d+ ago
  • Service Manager - Automotive Experience Required

    Tire Discounters 3.1company rating

    Tire Discounters job in Fort Wright, KY

    Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo. Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key Responsibilities * Lead and coach technicians, manage performance, and assist with hiring. * Oversee service bay workflow and communicate wait times to sales staff. * Ensure clear communication between the shop and customers. * Promote safety and meet quality and service standards. * Drive customer satisfaction and teamwork. Requirements * Experience in automotive service/repair (certifications preferred). * Management experience with strong leadership skills. * Excellent communication and multitasking abilities. * Strong work ethic and goal-oriented mindset. * Valid driver's license and availability to work Saturdays. * Ability to stand for long periods, bend, and lift up to 75 lbs. * Authorized to work in the USA (18+). * Comfortable with occasional mechanical hazards and outdoor conditions. Career Path Service Manager → General Manager → Regional Manager Compensation Pay: $55,000 - $70,000+ annually Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus. Why Tire Discounters? * Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. * Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! * Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. * Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
    $55k-70k yearly 21d ago
  • Specialist, eCommerce Marketplace Listings

    Tire Discounters 3.1company rating

    Tire Discounters job in Cincinnati, OH

    GENERAL DESCRIPTION: The Specialist, E-Commerce Marketplace Listings, is responsible for managing, publishing, validating, and optimizing product listings across all online marketplaces connected to Performance Discounters, including eBay, Amazon, Walmart, Shopify, and other eTail-linked sales channels. This role functions as the operational connection between ongoing product-content creation and marketplace readiness. The specialist ensures that all listings are complete, accurate, compliant with platform requirements, and fully optimized for visibility and performance. This includes monitoring and validating downstream content flow from eTail to ensure updates are successfully reflected across all active marketplaces. As product sourcing and content volume increase, this role maintains the end-to-end listing process to ensure products are prepared and published efficiently across all channels. Additionally, the specialist will also support automation initiatives and oversee exceptions that require manual validation ESSENTIAL FUNCTIONS: Marketplace Listing Management * Create, upload, and maintain product listings across eBay, Amazon, Walmart, Shopify, and additional marketplace platforms. * Ensure listing accuracy regarding titles, descriptions, images, attributes, SEO keywords, pricing, categorization, and platform-specific guidelines. * Identify and correct listing errors, suppressed listings, incomplete data, and formatting issues. Content Publishing, Validation & Monitoring * Publish product content from eTail and validate successful downstream updates across all connected sales channels. * Monitor for discrepancies or delays in content flow and resolve issues to maintain listing quality and timeliness. * Track, clear, and reduce listing backlogs currently numbering in the thousands. * Highlight issues that impact speed-to-market and escalate when needed to maintain cadence. Cross-Functional Collaboration * Partner with product content, merchandising, pricing, procurement, and inventory teams to ensure accurate and timely updates. * Coordinate with 3rd party marketplace representatives when listing errors, compliance updates, or quality improvements are required. * Support promotional campaigns, merchandising initiatives, and seasonal category updates across marketplaces. Performance Tracking & Optimization * Monitor and report on listing completeness, turnaround time, error rates, suppression reasons, and marketplace health indicators. * Optimize listings for improved search visibility, conversion, and customer experience. * Assist with product feed management, bulk uploads, CSV file maintenance, and marketplace integration tools. Future State Support * Assist in laying groundwork for increased automation of content publishing processes. * Serve as the primary human validator and exception-handler for automated workflows once implemented. KNOWLEDGE, SKILLS, AND ABILITIES: * Strong attention to detail and technological proficiency, with the ability to excel in a fast-paced, high-volume eCommerce environment. * Demonstrated ability in eCommerce listing management or product-content operations. * Excellent written communication, proofreading, and content-editing skills. * Ability to manage high volumes of listings and multi-task effectively in a fast-paced environment. * Understanding of SEO, marketplace search algorithms, product taxonomy, and categorization. * Proficiency in Microsoft Excel and CSV file formats; experience with bulk uploads preferred. * Ability to learn and work across multiple platforms (eTail, Seller Central, eBay Seller Hub, Walmart Seller Center, Shopify Admin). * Strong organizational, time-management, and cross-team collaboration skills. * Customer-centric mindset with a focus on high-quality marketplace presentation. EDUCATION AND WORK EXPERIENCE: * Associate degree required. Bachelor's degree in business, Marketing, Communications, or related field preferred. * 1-2 years of experience in eCommerce marketplace management, listing creation, or digital product content. * Experience with Amazon Seller Central, eBay Seller Hub, Walmart Seller Center, or Shopify strongly preferred. * Automotive, tire, or wheel knowledge is beneficial but not required. PHYSICAL DEMANDS: * Operates primarily in an office environment with occasional work inside retail operations as needed. * Regular use of computers, phones, and standard office equipment. * Frequent sitting, standing, walking, listening, and speaking. * Ability to lift/carry up to 25 pounds. * Ability to use hands and arms to handle, reach, and perform computer-based tasks.
    $30k-56k yearly est. 3d ago
  • Marketing Specialist

    Tire Discounters 3.1company rating

    Tire Discounters job in Cincinnati, OH

    GENERAL DESCRIPTION: The Digital Marketing Specialist serves as a key support role within Tire Discounters' website team, contributing to the management and optimization of TD's online properties. This role provides analytical insight, develops recommendations that influence business decisions, and executes initiatives that directly impact customer engagement, conversion, and revenue. Working closely with the Manager, Website Experience, the Specialist supports the execution of daily website operations with a focus on functionality, SEO, and user experience (UX). The role assists in evaluating website effectiveness, identifying optimization opportunities, and coordinating cross-functional digital initiatives that align with broader marketing and business objectives. ESSENTIAL FUNCTIONS: Website Core Functions: * Manage day-to-day website updates, including publishing text and images, executing deal/promotional updates, fixing broken links, and managing seasonal site changes to ensure content freshness and accuracy. * Monitor website performance indicators and escalate or recommend adjustments when issues or opportunities are identified. SEO Optimization: * Utilize AI tools and standard SEO best practices to optimize site content and architecture. Provide routine, proactive reporting on SEO performance to identify growth opportunities. * Stay informed on emerging SEO trends and tools to support continuous improvement of site visibility and organic performance. Testing & Optimization: * Design, execute, and analyze A/B tests to optimize the website for improved conversion rates and user engagement. * Document testing insights and share recommendations with stakeholders to guide future site enhancements. Quality Assurance (QA): * Participate in rigorous quality assurance processes for all website content and functionality to maintain a seamless user experience. * Help refine QA standards and contribute to process improvements that enhance overall site reliability. Competitive Benchmarking: * Routinely audit competitor websites and best-in-class e-commerce platforms to benchmark performance and identify new features or strategies. * Summarize competitive insights and share findings with the broader digital and marketing teams to support roadmap planning. Platform E-Commerce: * Manage cart syndication and inventory/ad integrations on external commerce platforms (e.g., Facebook Shop). * Monitor feed health and performance metrics to ensure accurate product representation and user experience across platforms. Collaboration: * Work cross-functionally with designers, content developers, Subject Matter Experts (SMEs), and external agencies to align website updates with broader business goals. * Participate in planning discussions and provide digital insights that support campaign execution and website enhancement initiatives. * Assist in maintaining a digital performance dashboard and contribute insights that help inform ongoing website and marketing strategy. KNOWLEDGE, SKILLS, AND ABILITIES: * Proficiency in Content Management Systems (CMS) and a foundational understanding of website architecture and digital workflows. * Strong understanding of SEO principles-both AI-driven and traditional-and familiarity with e-commerce and digital marketing best practices. * Ability to analyze digital KPIs (such as conversion, engagement, and traffic quality) to draw insights, identify trends, and recommend optimization strategies. * Ability to perform quality checks on digital content, ensuring accuracy, compliance with brand standards, and alignment across platforms. * Aptitude for learning and using digital tools and platforms, including Microsoft Office Suite, Google Analytics, A/B testing tools, and other emerging technologies. * Strong organizational skills and exceptional attention to detail, paired with strong critical-thinking and problem-solving skills to ensure high-quality, accurate content and reliable digital outputs. Proactive work style with the ability to manage multiple tasks, prioritize effectively, and maintain accuracy in a fast-paced environment. * Effective written and verbal communication skills, with the ability to explain technical or analytical concepts to non-technical stakeholders. EDUCATION AND WORK EXPERIENCE: * Bachelor's degree in Marketing, Advertising, Digital Media, Communications, or a related field. * Minimum of 1+ years of hands-on experience in digital, performance, or general marketing roles. * Experience with tools such as Google Analytics or Power BI (preferred but not required). * Exposure to A/B testing tools, CMS platforms, or similar digital optimization environments is preferred. * Experience with product feed management, inventory integrations, or social commerce platforms is preferred. PHYSICAL DEMANDS: * Operates in both an office setting and within our retail operations. * Routinely uses standard office equipment such as computers and phones. * Walking, standing, sitting, listening, and talking on a wide variety and continual basis. * Required to stand, walk, use hands and fingers, handle and/or feel; lift/carry up to 25 pounds, and reach with hands and arms.
    $46k-70k yearly est. 7d ago
  • Catalog Data Specialist

    Tire Discounters 3.1company rating

    Tire Discounters job in Cincinnati, OH

    GENERAL DESCRIPTION: The Catalog Support Specialist is responsible for maintaining and updating automotive product information across all relevant systems. This role ensures data accuracy, consistency, and completeness of product content, supporting the overall functionality and optimization of the product catalog. The specialist will work with tools such as Microsoft Excel, Power BI, and Product Information Management (PIM) systems. The position reports directly to the Vice President of Catalog Content & eCommerce. ESSENTIAL FUNCTIONS: * Manage and maintain product information for automotive parts across multiple platforms and systems including POS, eCommerce, ERP, WMS, and Reporting. * Ensure accuracy, consistency, and completeness of product data including descriptions, attributes, specifications, images, warranty, and information designated for individual business solutions. * Utilize Microsoft Excel for data manipulation, organization, and catalog updates. * Generate reports and conduct data analysis using analytical tools (Power BI and PIM) to track performance and identify improvements. * Work with Product Information Management (PIM) systems to streamline catalog updates. * Collaborate with internal teams (eCommerce, Category Management, Marketing, Operations, and Sales) to optimize product content. * Monitor industry trends, product releases, and automotive parts data to keep the catalog current. * Troubleshoot and resolve catalog-related issues as needed. * Communicate opportunities for improvement in efficiency, content, and transmission of data. * Ensure product data complies with company standards and external industry requirements. KNOWLEDGE, SKILLS, AND ABILITIES: * Experience managing automotive part content, with knowledge of industry-specific terminology. * Proficient in Microsoft Excel, including advanced data functions. * Experience with Power BI for reporting and data visualization. * Familiarity with Product Information Management (PIM) systems or similar platforms. * Strong attention to detail and ability to manage large datasets. * Good communication and organizational skills. * Ability to work independently and as part of a team. EDUCATION AND WORK EXPERIENCE: * Bachelor's degree in business, operations, or related field or equivalent work experience. * Background in automotive parts catalogs or eCommerce environments. * Knowledge of eCommerce platforms and their use of product data. * Basic understanding of database management (SQL) is an asset.
    $36k-65k yearly est. 23d ago
  • Automotive Service Technician

    Tire Discounters 3.1company rating

    Tire Discounters job in Lawrenceburg, IN

    Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Technician: As a Service Technician at Tire Discounters, you'll perform various automotive services, including tire installation and maintenance, steering and suspension, alignments, brakes, engine diagnostic, drivability, and preventative, corrective, and routine maintenance services. You'll be key to ensuring the success of daily operations at your location. What You'll Do: * Provides accurate and timely quality vehicle inspection, maintenance and repairs, ensuring customer expectations are met or exceeded. * Test drive vehicles before and after repairs to ensure functionality and overall safety. * Maintain an organized, clean and safe work area. * Foster a collaborative team environment and assist as needed. Your Skills & Qualifications: * 2+ years of automotive repair experience (ASE certifications preferred but not required). * Must have own tools (tool purchase program available). * Ability to operate automotive vehicle lifts, shop tools and equipment (diagnostic scanner experience a plus). * Strong customer service, organizational, and communication skills. * Ability to stand for long periods, bend, and lift up to 75 lbs. * Valid driver's license and availability to work Saturdays. * Comfortable with occasional exposure to mechanical hazards and outdoor conditions. * Authorized to work in the USA (18+). Compensation Pay: $50,000 - $175,000+ annually (hourly + commission). Our Service Technicians experience one of the best pay plans in the business! They are paid a weekly hourly rate, commission on labor, and variable overtime. Career Path Service Technician → Service Manager → General Manager Why Join Tire Discounters? * Grow with us: Defined career paths -- many of our shop leaders and managers started right where you are. * Investing in you: Master-certified trainers, paid hands-on learning, plus a company tool program to help you build your career. * Competitive pay & benefits: A full suite of perks tailored to fit your needs -- health, dental, vision, 401(k), and more. * Family culture: A truly supportive team that values you as a person -- we've been putting people first for almost five decades! Ready to grow your career with a company that truly values you?
    $33k-57k yearly est. 15d ago
  • Dispatcher - Part Time

    Tire Discounters 3.1company rating

    Tire Discounters job in Cincinnati, OH

    ESSENTIAL FUNCTIONS: * Develop delivery routes and maintain contact with drivers throughout the day * Collaborate with management to modify daily routes to accommodate the needs of customers * Act as a communication liaison through the two-way dispatching system and answer incoming phone calls from drivers on the road * Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes * Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries * Ensure continuous implementation and enforcement of Tire Discounters' policies and procedures. * Build and maintain a team effort consistent with the goals of the company * Assist and perform other duties of absent employees as necessary. * Be a strong mentor and lead by example. * Protect company assets, cash, inventory, equipment, systems and documents * Adhere to state, local and federal laws * Maintain a drug-free workplace * Adhere to policies for work orders and invoices KNOWLEDGE, SKILLS, AND ABILITIES: * Previous dispatcher work experience preferred * Must be able to work a flexible schedule that includes occasional evenings and Saturdays * Minimum 2 years of previous customer service and/or sales experience * Strong telephone, verbal and written communication skills * Ability to work under pressure and handle multiple tasks at one time KPIs: * Service Valet Outpost car count growth through effective routing * Service Valet Outpost customer service ratings through effective routing * Car count of Service Valet Center and supported retail stores through effective routing EDUCATION AND WORK EXPERIENCE: * High school diploma or higher * Minimum age requirement of 18 years * Valid In state motor vehicle license * Ability to work Saturdays PHYSICAL DEMANDS: * Sitting for long periods of time * Minimal walking, or standing, throughout the day * Talking, typing, and texting continually throughout the day
    $28k-35k yearly est. 60d+ ago
  • Tire Service Technician - Beavercreek

    Discount Tire 4.3company rating

    Beavercreek, OH job

    Tire Technician - Part-Time - Beavercreek Discount Tire 3810 Colonel Glenn Hwy Beavercreek, Ohio 45324 The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire. Our Tire Technicians repair, install, and maintain tires on cars, trucks, and commercial vehicles. At Discount Tire, we commit to growing our employees and routinely promote from within. Part-Time 100% On Site Pay Scale $15-$16 Starting Immediately At a Glance: A Part-Time Tire Technician at Discount Tire performs the following duties, including but not limited to: * Install new tires and wheels * Perform maintenance on tires, including rotations, balancing, repairs, and cleaning * Rewarding Career Path to Management * Follow safety guidelines and best practices * Participate in hands-on, on-the-job training * Provide a world-class customer service experience What We're Looking For: * Must have an upbeat outlook * Must be dedicated and reliable * Must be coachable and trainable * Must be able to lift a minimum of 50 lbs. * Must enjoy and excel in a team environment * Must be able to function well in a physically demanding environment What We Offer: Discount Tire is committed to supporting our employees. We continually assess our benefit offerings and the needs of our employees to ensure we offer the support our employees need, personally and professionally. Part-Time Benefits: * Paid Training * Competitive Pay * Weekly Paychecks * 401(k) Retirement Plan * Employee Referral Bonus * Employee Assistance Program * Educational Assistance Program * Exclusive Employee Discount Program Discount Tire stands by our Veterans. We are proud to say that we are a Veteran-Friendly organization. Glassdoor names Discount Tire as one of the Best Places to Work in 2018, 2019, 2020, and 2021. Why Discount Tire? At Discount Tire, we are dedicated to helping our employees reach their full potential and achieve their career goals. Our comprehensive mentoring program is designed to provide the support, knowledge, and skills needed to succeed and grow within the company. We are committed to promoting from within and investing in the development of our employees. With our strong emphasis on the principles and standards that define who we are as a company, you will have the opportunity to build a lucrative and fulfilling career at Discount Tire. In fact, all our store managers started in our stores and have progressed through the ranks thanks to our commitment to coaching and mentoring our people. Join us and see where your career can take you. Who We Are: In 1960, Bruce T. Halle founded the first Discount Tire in Ann Arbor, Michigan. Starting with an inventory of only six tires, Halle grew his store by cultivating connections to the community and honoring relationships with customers and employees. Through respect, fairness, and a willingness to always pay it forward, Halle transformed his store into a thriving, responsible business. Today, Discount Tire is America's largest independent tire and wheel retailer. Our 1,100+ locations across 37 states provide a wide range of product choices, affordable pricing, and expert staff. More importantly, all our stores offer the individual customer focus and warm personal touch you'd expect from a neighborhood store. In the spirit of the first Discount Tire store, we maintain commitments to mutual respect and fairness for all through community engagement and responsible growth. Discount Tire continues to prosper because of the vision that lives and thrives in the hearts of our employees, from the store level to the corporate level. Visit one of our stores today and experience the values that make Discount Tire the nation's most trusted tire and wheel retailer. Learn more about our Company, our culture, and our benefits by visiting careers.discounttire.com Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $28k-37k yearly est. Auto-Apply 11d ago
  • Account Receivable Specialist (AR)

    Tire Discounters 3.1company rating

    Tire Discounters job in Cincinnati, OH

    Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo. The Account Services Specialist is responsible for effectively supporting Tire Discounters' financial operations by accurately recording financial transactions and maintaining clear communication with our stores and customers for issue resolution. Key responsibilities include reconciling and posting daily accounts receivable batches, applying cash based on information from Sound Billing, and managing national account reconciliation and the elimination of intercompany accounts. The Specialist acts as the primary point of contact for communication and issue resolution with stores and customers. Additionally, this role involves customer setup and credit limit management within our systems, ensuring seamless account operations and outstanding customer service. ESSENTIAL FUNCTIONS: * Reconcile daily accounts receivable activity with POS details to ensure proper transmission of records. Identify and address discrepancies as needed. * Reconcile daily accounts receivable based on data provided by Sound Billing. * Accurately and promptly post cash receipts and balances from Sound Billing to POS details. * Work with Sound Billing daily to resolve unallocated payments or billing errors, ensuring all payments are correctly allocated. * Reconcile daily accounts receivable activity for internal company accounts. * Maintain and update the tax exemption certificate database, ensuring compliance and accuracy in tax-related documentation. * Assist with the setup and review of Store Accounts including managing credit limit approvals and increase requests to support smooth account operations. * Continuously evaluate current policies and procedures, recommending improvements where necessary to enhance efficiency and effectiveness. * Deliver outstanding customer service by responding promptly to internal and external customer inquiries with accurate and relevant information, ensuring a high level of customer satisfaction. * Monitor and report the status of past due accounts, aiding with strategies and efforts to recover outstanding balances. * Assist in preparing documentation and providing support for financial reporting. * Perform other duties and projects as requested by the supervisor and senior managers, contributing to various tasks and initiatives as needed to support the company's goals. KNOWLEDGE, SKILLS, AND ABILITIES: * Knowledge of Generally Accepted Accounting Principles (GAAP) and basic accounting principles. * Excellent verbal and written communication skills, with the ability to clearly convey information and interact effectively with various stakeholders. * Strong negotiation skills to handle disputes and resolve billing issues. * Excellent multi-tasking and organizational skills to manage multiple priorities and deadlines efficiently. * Ability to work effectively as both an individual contributor and a team member, fostering a collaborative work environment. * High degree of accuracy and attention to detail, with strong problem solving and critical thinking skills to identify, analyze, and resolve issues promptly. * Commitment to delivering outstanding customer service and maintaining positive relationships with internal and external customers. * Ability to handle sensitive financial information with confidentiality and integrity. * Working knowledge of Microsoft (Word and Excel), Point-Of-Sale and ERP applications. EDUCATION AND WORK EXPERIENCE: * Minimum High School Diploma or G.E.D. required. Associate's degree in finance, accounting, business administration or equivalent is considered a plus. * Minimum one year of experience in accounts receivable, collections, and/or invoicing. * Experience with auto insurance/claim management is highly preferred. * Experience working in a retail or automotive environment, particularly in a financial/accounting operation, would be beneficial. PHYSICAL DEMANDS * This job operates in an office setting. * Routinely uses standard office equipment such as computers, phones, photocopier and filing cabinets. * Regularly engages in activities such as talking, listening, standing, walking, using hands and fingers, and handling objects. * May be required to lift or carry objects weighing up to 25-30 lbs. and reach with hands and arms.
    $34k-43k yearly est. 27d ago
  • Alignment Technician

    Tire Discounters 3.1company rating

    Tire Discounters job in Newport, KY

    Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & automotive service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as an Alignment Technician: As an Alignment Technician at Tire Discounters, you'll do more than just turn wrenches -- you'll drive excellence. Whether it's a routine oil change, tire repair, or fine-tuning a vehicle's wheel alignment for top-notch performance, you'll be an integral part of keeping our customers safe and satisfied. What You'll Do: * Ensure our customers' vehicles are properly aligned by using top-notch equipment, incorporating cutting-edge Advanced Driver Assistance System technology. * Perform routine maintenance like oil changes and other system fluid exchanges. Conduct tire inspections while also tackling tire services like installation, repair, and balancing. * Maintain a clean, organized shop and help your team keep the shop humming. * Go the extra mile with friendly, professional customer service -- helping every customer feel like part of the Tire Discounters family. Your Skills & Qualifications: * Mechanical aptitude & communication skills: Prior automotive experience is a plus -- a great attitude and willingness to learn is a must! * Physical stamina: Ability to lift up to 75 pounds and work in a dynamic shop environment -- rain or shine. * Safety-first mindset & valid driver's license: Manual transmission experience is a bonus. * High school diploma or equivalent * Must be at least 18 years old and authorized to work in the U.S. Compensation & Benefits * Pay: $17.00 to $20.00 + per hour effective rate * Effective Rate includes (overtime, variable overtime, and weekly commission on billed labor) * Paid Weekly Why Join Tire Discounters? * Grow with us: Defined career paths -- many of our shop leaders and managers started right where you are. * Investing in you: Master-certified trainers, paid hands-on learning, plus a company tool program to help you build your career. * Competitive pay & benefits: A full suite of perks tailored to fit your needs -- health, dental, vision, 401(k), and more. * Family culture: A truly supportive team that values you as a person -- we've been putting people first for almost five decades! Ready to grow your career with a company that truly values you?
    $17-20 hourly 21d ago
  • Tire Technician - Morning Shift - Powell Road

    Discount Tire 4.3company rating

    Centerville, OH job

    Tire Technician - Part-Time - Morning Shift - Powell Road Discount Tire 190 Hornbeam Lane Lewis Center, Ohio 43035 The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire. Our Tire Technicians repair, install, and maintain tires on cars, trucks, and commercial vehicles. At Discount Tire, we commit to growing our employees and routinely promote from within. Part-Time 100% On Site Pay Scale $15.50-$16.50 Starting Immediately At a Glance: A Part-Time Tire Technician at Discount Tire performs the following duties, including but not limited to: * Install new tires and wheels * Perform maintenance on tires, including rotations, balancing, repairs, and cleaning * Rewarding Career Path to Management * Follow safety guidelines and best practices * Participate in hands-on, on-the-job training * Provide a world-class customer service experience What We're Looking For: * Must have an upbeat outlook * Must be dedicated and reliable * Must be coachable and trainable * Must be able to lift a minimum of 50 lbs. * Must enjoy and excel in a team environment * Must be able to function well in a physically demanding environment What We Offer: Discount Tire is committed to supporting our employees. We continually assess our benefit offerings and the needs of our employees to ensure we offer the support our employees need, personally and professionally. Part-Time Benefits: * Paid Training * Competitive Pay * Weekly Paychecks * 401(k) Retirement Plan * Employee Referral Bonus * Employee Assistance Program * Educational Assistance Program * Exclusive Employee Discount Program Discount Tire stands by our Veterans. We are proud to say that we are a Veteran-Friendly organization. Glassdoor names Discount Tire as one of the Best Places to Work in 2018, 2019, 2020, and 2021. Why Discount Tire? At Discount Tire, we are dedicated to helping our employees reach their full potential and achieve their career goals. Our comprehensive mentoring program is designed to provide the support, knowledge, and skills needed to succeed and grow within the company. We are committed to promoting from within and investing in the development of our employees. With our strong emphasis on the principles and standards that define who we are as a company, you will have the opportunity to build a lucrative and fulfilling career at Discount Tire. In fact, all our store managers started in our stores and have progressed through the ranks thanks to our commitment to coaching and mentoring our people. Join us and see where your career can take you. Who We Are: In 1960, Bruce T. Halle founded the first Discount Tire in Ann Arbor, Michigan. Starting with an inventory of only six tires, Halle grew his store by cultivating connections to the community and honoring relationships with customers and employees. Through respect, fairness, and a willingness to always pay it forward, Halle transformed his store into a thriving, responsible business. Today, Discount Tire is America's largest independent tire and wheel retailer. Our 1,100+ locations across 37 states provide a wide range of product choices, affordable pricing, and expert staff. More importantly, all our stores offer the individual customer focus and warm personal touch you'd expect from a neighborhood store. In the spirit of the first Discount Tire store, we maintain commitments to mutual respect and fairness for all through community engagement and responsible growth. Discount Tire continues to prosper because of the vision that lives and thrives in the hearts of our employees, from the store level to the corporate level. Visit one of our stores today and experience the values that make Discount Tire the nation's most trusted tire and wheel retailer. Learn more about our Company, our culture, and our benefits by visiting careers.discounttire.com Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $18k-26k yearly est. Auto-Apply 60d+ ago
  • Service Manager - Automotive Experience Required

    Tire Discounters 3.1company rating

    Tire Discounters job in Independence, KY

    Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo. Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key Responsibilities * Lead and coach technicians, manage performance, and assist with hiring. * Oversee service bay workflow and communicate wait times to sales staff. * Ensure clear communication between the shop and customers. * Promote safety and meet quality and service standards. * Drive customer satisfaction and teamwork. Requirements * Experience in automotive service/repair (certifications preferred). * Management experience with strong leadership skills. * Excellent communication and multitasking abilities. * Strong work ethic and goal-oriented mindset. * Valid driver's license and availability to work Saturdays. * Ability to stand for long periods, bend, and lift up to 75 lbs. * Authorized to work in the USA (18+). * Comfortable with occasional mechanical hazards and outdoor conditions. Career Path Service Manager → General Manager → Regional Manager Compensation Pay: $55,000 - $70,000+ annually Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus. Why Tire Discounters? * Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. * Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! * Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. * Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
    $55k-70k yearly 21d ago
  • Alignment Technician

    Tire Discounters 3.1company rating

    Tire Discounters job in Hebron, KY

    Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & automotive service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as an Alignment Technician: As an Alignment Technician at Tire Discounters, you'll do more than just turn wrenches -- you'll drive excellence. Whether it's a routine oil change, tire repair, or fine-tuning a vehicle's wheel alignment for top-notch performance, you'll be an integral part of keeping our customers safe and satisfied. What You'll Do: * Ensure our customers' vehicles are properly aligned by using top-notch equipment, incorporating cutting-edge Advanced Driver Assistance System technology. * Perform routine maintenance like oil changes and other system fluid exchanges. Conduct tire inspections while also tackling tire services like installation, repair, and balancing. * Maintain a clean, organized shop and help your team keep the shop humming. * Go the extra mile with friendly, professional customer service -- helping every customer feel like part of the Tire Discounters family. Your Skills & Qualifications: * Mechanical aptitude & communication skills: Prior automotive experience is a plus -- a great attitude and willingness to learn is a must! * Physical stamina: Ability to lift up to 75 pounds and work in a dynamic shop environment -- rain or shine. * Safety-first mindset & valid driver's license: Manual transmission experience is a bonus. * High school diploma or equivalent * Must be at least 18 years old and authorized to work in the U.S. Compensation & Benefits * Pay: $17.00 to $20.00 + per hour effective rate * Effective Rate includes (overtime, variable overtime, and weekly commission on billed labor) * Paid Weekly Why Join Tire Discounters? * Grow with us: Defined career paths -- many of our shop leaders and managers started right where you are. * Investing in you: Master-certified trainers, paid hands-on learning, plus a company tool program to help you build your career. * Competitive pay & benefits: A full suite of perks tailored to fit your needs -- health, dental, vision, 401(k), and more. * Family culture: A truly supportive team that values you as a person -- we've been putting people first for almost five decades! Ready to grow your career with a company that truly values you?
    $17-20 hourly 15d ago
  • Tire Service Technician - Powell Road

    Discount Tire 4.3company rating

    Centerville, OH job

    Tire Technician - Part-Time - Powell Road Discount Tire 190 Hornbeam Lane Lewis Center, Ohio 43035 The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire. Our Tire Technicians repair, install, and maintain tires on cars, trucks, and commercial vehicles. At Discount Tire, we commit to growing our employees and routinely promote from within. Part-Time 100% On Site Pay Scale $15.50-$16.50 Starting Immediately At a Glance: A Part-Time Tire Technician at Discount Tire performs the following duties, including but not limited to: * Install new tires and wheels * Perform maintenance on tires, including rotations, balancing, repairs, and cleaning * Rewarding Career Path to Management * Follow safety guidelines and best practices * Participate in hands-on, on-the-job training * Provide a world-class customer service experience What We're Looking For: * Must have an upbeat outlook * Must be dedicated and reliable * Must be coachable and trainable * Must be able to lift a minimum of 50 lbs. * Must enjoy and excel in a team environment * Must be able to function well in a physically demanding environment What We Offer: Discount Tire is committed to supporting our employees. We continually assess our benefit offerings and the needs of our employees to ensure we offer the support our employees need, personally and professionally. Part-Time Benefits: * Paid Training * Competitive Pay * Weekly Paychecks * 401(k) Retirement Plan * Employee Referral Bonus * Employee Assistance Program * Educational Assistance Program * Exclusive Employee Discount Program Discount Tire stands by our Veterans. We are proud to say that we are a Veteran-Friendly organization. Glassdoor names Discount Tire as one of the Best Places to Work in 2018, 2019, 2020, and 2021. Why Discount Tire? At Discount Tire, we are dedicated to helping our employees reach their full potential and achieve their career goals. Our comprehensive mentoring program is designed to provide the support, knowledge, and skills needed to succeed and grow within the company. We are committed to promoting from within and investing in the development of our employees. With our strong emphasis on the principles and standards that define who we are as a company, you will have the opportunity to build a lucrative and fulfilling career at Discount Tire. In fact, all our store managers started in our stores and have progressed through the ranks thanks to our commitment to coaching and mentoring our people. Join us and see where your career can take you. Who We Are: In 1960, Bruce T. Halle founded the first Discount Tire in Ann Arbor, Michigan. Starting with an inventory of only six tires, Halle grew his store by cultivating connections to the community and honoring relationships with customers and employees. Through respect, fairness, and a willingness to always pay it forward, Halle transformed his store into a thriving, responsible business. Today, Discount Tire is America's largest independent tire and wheel retailer. Our 1,100+ locations across 37 states provide a wide range of product choices, affordable pricing, and expert staff. More importantly, all our stores offer the individual customer focus and warm personal touch you'd expect from a neighborhood store. In the spirit of the first Discount Tire store, we maintain commitments to mutual respect and fairness for all through community engagement and responsible growth. Discount Tire continues to prosper because of the vision that lives and thrives in the hearts of our employees, from the store level to the corporate level. Visit one of our stores today and experience the values that make Discount Tire the nation's most trusted tire and wheel retailer. Learn more about our Company, our culture, and our benefits by visiting careers.discounttire.com Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Responsibilities: #discounttire12
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Automotive Service Technician

    Tire Discounters 3.1company rating

    Tire Discounters job in Newport, KY

    Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo. Position Overview As a Service Technician at Tire Discounters, you'll perform various automotive services, including shocks, struts, steering, alignments, brakes, transmissions, and routine maintenance. You'll be key to ensuring the success of daily operations at your location. Key Responsibilities * Provide accurate vehicle diagnosis, maintenance, and repairs. * Test drive vehicles before and after repairs to ensure safety. * Foster a collaborative team environment and assist as needed. Requirements * 2+ years of automotive repair experience (ASE certifications preferred but not required). * Must have own tools (tool purchase program available). * Ability to operate automotive machines and equipment (diagnostic scanner experience a plus). * Strong customer service, organizational, and communication skills. * Ability to stand for long periods, bend, and lift up to 75 lbs. * Valid driver's license and availability to work Saturdays. * Comfortable with occasional exposure to mechanical hazards and outdoor conditions. * Authorized to work in the USA (18+). Career Path Service Technician → Service Manager → General Manager Compensation Pay: $50,000 - $100,000+ annually (hourly + commission). Our Service Technicians experience one of the best pay plans in the business! They are paid a weekly hourly rate, commission on labor, and variable overtime. Why Choose Tire Discounters? * Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. * Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! * Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. * Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
    $23k-41k yearly est. 21d ago
  • Service Manager - Automotive Experience Required

    Tire Discounters 3.1company rating

    Tire Discounters job in Dry Ridge, KY

    Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Manager: As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring. * Responsible for the smooth operation of the shop, which includes bay management and workflow of the location. * Serves as a liaison providing clear communication between the shop, counter staff and customers. * Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations. * Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service. Requirements * Experience in automotive service/repair (certifications preferred). * Management experience with strong leadership skills. * Excellent communication and multitasking abilities. * Strong work ethic and goal-oriented mindset. * Valid driver's license and availability to work Saturdays. * Ability to stand for long periods, bend, and lift up to 75 lbs. * Authorized to work in the USA (18+). * Comfortable with occasional mechanical hazards and outdoor conditions. Career Path Service Manager → General Manager → Regional Manager Compensation Pay: $55,000 - $85,000+ annually Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus. Why Tire Discounters? * Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. * Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! * Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. * Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
    $23k-34k yearly est. 21d ago

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