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  • Growth Marketing Manager - Fintech (Remote, Stock Options)

    Gigs, Inc. 4.3company rating

    San Francisco, CA jobs

    A leading tech company is seeking a Growth Marketer to drive product adoption and revenue using data-driven strategies. The ideal candidate will have 6-8 years of experience in growth or product marketing within a fast-paced tech environment. Responsibilities include collaborating across teams to enhance consumer engagement and informing go-to-market strategies. The company offers competitive compensation, stock options, and a flexible work environment, fostering both remote and in-person collaboration. #J-18808-Ljbffr
    $100k-154k yearly est. 5d ago
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  • Route Driver, Pallet Collection - Tulsa OK

    CHEP 4.3company rating

    Florida City, FL jobs

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model. Job Description Drive your career forward with purpose. At CHEP, we're not just moving pallets, we're moving the world toward a smarter, more sustainable supply chain. We're looking for a Full Time Route Driver to collect our assets. Key Responsibilities May Include: Operate a CHEP-owned box truck (or similar equipment) in full compliance with safety regulations and CHEP standards. Execute efficient delivery and collection of pallets and other assets at designated locations Document and report findings on site conditions and recovery challenges, ensuring accuracy and timely updates to internal systems. Collaborate with team members to develop and implement improved processes, focusing on key performance areas within LVR operations. Now Hiring Full Time Route Driver - Portland, OR Daily Reporting Location: 3120 E. 59th Street, Tulsa OK 74134 CHEP is seeking a motivated Route Driver to join our team. This field-based role is responsible for efficiently executing less-than-truckload (LTL) deliveries and collections, optimizing routes and volumes through strong partnerships with internal teams and customers. The successful candidate will help develop and implement key growth strategies for the CHEP LVR Program while ensuring compliance with DOT regulations and CHEP safety standards. This will include partnering with multiple internal functions, building and executing project plans as well as leading teammates through training on new processes. What You'll Do: Key Responsibilities: Operate a CHEP-owned box truck in full compliance with DOT and CHEP safety standards. Execute efficient pallet deliveries and collections across 100+ customer locations. Optimize routes and volumes through strong customer partnerships. Document and report delivery/collection data and customer feedback. Visit potential sites to promote the LVR Program and onboard new customers. Lead and train peers on LVR processes and performance metrics. Collaborate with internal teams to develop and implement project plans. • What You Bring: Clean driving record and ability to obtain/maintain a DOT medical card. Comfortable lifting up to 65 lbs. regularly. Strong communication and problem-solving skills. Experience with multi-stop driving and route optimization. Ability to work independently and build customer relationships. Familiarity with DOT regulations and basic Microsoft Office tools. Bilingual (Spanish) is a plus! How You'll Be Measured: DOT & Safety Compliance On-Time Performance & Customer Service Pallet Collection & Delivery Volumes Route Efficiency & Cost Optimization Customer Growth & Program Expansion Remote Type Fully Remote Skills to succeed in the role Active Listening, Adaptability, Coaching, Computer Literacy, Data Literacy, Decision Making, Empathy, Experimentation, Mechanical Literacy, Mentorship, Taking Ownership, Teamwork, Understand Customers We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at ************************.
    $41k-54k yearly est. 3d ago
  • Epic Cadence Analyst

    Onpoint Search Consultants 4.2company rating

    Los Angeles, CA jobs

    What you will find ... 100% REMOTE exceptional benefits (pension plan options) top ranked hospital in the U.S. What you will do ... design & build Epic Cadence build Epic Security break-fix & support Epic Cadence implement Epic Security for scheduling liaison with operational stakeholders Wish list ... 5+ years Epic Cadence & Epic Security build REQUIRED Epic Cadence Certification REQUIRED Epic Security Certification recent Epic Security work Decision Tree a plus
    $60k-90k yearly est. 1d ago
  • Epic Decision Tree Consultant

    Onpoint Search Consultants 4.2company rating

    Los Angeles, CA jobs

    What you will find ... 100% REMOTE (6+ months) PTO days + 401K (auto 3% contribution) top ranked hospital in the U.S. What you will do ... design & build Decision Trees optimize Decision Trees for scheduling assist with Epic Referral workflows liaison with operational stakeholders Wish list ... 3+ years Decision Tree design & build REQUIRED Epic Cadence Certification Decision Tree Badge preferred Epic Referral or Referral Orders a plus
    $97k-123k yearly est. 1d ago
  • Manager, Contract Logistics (1st Shift) - Rialto CA

    APL Logistics Ltd. 4.6company rating

    Rialto, CA jobs

    Under the direction of a General Manager, this position manages one or more cost centers. Within the scope of this position's responsibilities, the incumbent must apply the APL Logistics Continuous Improvement (ACI) Model for operational efficiency to improve business processes, increase proficiency and increase efficiency through waste elimination while at the same time, meeting Corporate values and objectives. Responsibilities RESPONSIBILITIES: This position is responsible for, but not limited to, the following: Manage daily activity of warehouse to include personnel scheduling and supervision. Manage proper and safe utilization of space, equipment, building and personnel. Coordinate between warehouse and office operations. Qualifications QUALIFICATIONS: Minimum Qualifications: Minimum 2 years management/supervision experience. Must be knowledgeable in warehouse management and operations, including equipment and its proper use and maintenance. Must be able to manage budgets Must be able to make good decisions. Teamwork - showing a commitment to teamwork and collaboration. Respect - extending dignity and respect to all people. Integrity - fostering trust and a positive work environment. Innovation - bringing creativity to the workplace. Customer Focus - achieving Company, department, and personal goals through a strong customer focus. Additional Knowledge, Skills & Abilities Must be able to manage budgets Must be able to make good decisions. Teamwork - showing a commitment to teamwork and collaboration. Respect - extending dignity and respect to all people. Integrity - fostering trust and a positive work environment. Innovation - bringing creativity to the workplace. Customer Focus - achieving Company, department, and personal goals through a strong customer focus. The typical starting salary range for this position is: $106,308 - $116,308. The actual salary offer will take into account multiple factors including skills, experience, and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits. Candidates are eligible for the following benefits: • PTO • 6 days sick time • 9 paid holidays • 1 paid "Personal Holiday" • Company Bonus Plan • 401(K) SAVE Plan • Annual Fixed Contribution • Medical, Dental, Vision, and Life & Disability coverage • Voluntary Benefits • Accident/Critical Illness/Hospital Indemnity Benefits • Tuition reimbursement and student loan assistance • Employee Assistance Program (EAP) • Health Savings Account (HSA) with employer funding and wellness incentives • Flexible Spending Account (FSA) • Employee Referral Program Work Location Requirement - APL Logistics: Employees residing within 25 miles of an APL Logistics Hub Office (AZ, FL, MI, NC, OR) are required to follow a designated Hybrid schedule as described below: Fully on-site, or fully remote schedules are determined based on role and business needs. • Hybrid employees must report to the office 8 days per month, scheduled by their supervisor. • Warehouse roles are typically fully on-site. • Candidates outside the 25-mile radius may be considered for fully remote roles, depending on business needs. Remote work requires full compliance with company policies, including workspace standards, timekeeping, and communication protocols. Commuting costs are not reimbursed. Adherence to this policy is a condition of employment. About Us MAKING THE IMPOSSIBLE, POSSIBLE APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems. AT THE HEART OF OUR OFFERING IS A GLOBAL, CROSS-FUNCTIONAL ABILITY TO MANAGE CUSTOMER ORDERS FROM ORIGIN ALL THE WAY TO FINAL DESTINATION VIA A NETWORK OF GLOBAL PROFESSIONALS. EEO Statement for US- The company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants for employment. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age (40 and over), medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.
    $106.3k-116.3k yearly 6d ago
  • Client Solutions Retention Representative (Cox Business)

    Cox Holdings, Inc. 4.4company rating

    California jobs

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Inside Relationship Rep - CCI Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 5% of the time Work Shift Day Compensation Hourly pay rate is $20.87 - $31.35/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $34,008.00. Job Description Client Solutions Retention Representative Great relationships don't just happen - they're built with trust, authenticity and a spark of curiosity. If you've got the talent to turn connections into meaningful partnerships, we want to hear from you. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies. We're on the hunt for an Client Solutions Retention Representative who loves connecting with people and making an impact. This is your chance to build relationships, create lasting solutions and help businesses succeed - all while driving revenue and advancing your own career. Ready to work with a team that's as invested in your success as you are? Let's talk! What's in It for You? Here's a sneak peek of the benefits you could experience as a Cox employee: A competitive salary and top-notch bonus/incentive plans. A pro-sales culture that honors what salespeople (like you!) contribute to our success. Exceptional work-life balance, flexible time-off policies and accommodating work schedules. A true team environment, with 3 days of real-life collaboration in the office. Comprehensive healthcare benefits, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Professional development and continuing education opportunities. Access to financial wellness/planning resources. Check out all our benefits. What You'll Do You'll be the hero who keeps our small-to-medium business customers happy, loyal and thriving. Your mission? Reduce controllable churn by solving problems, offering tailored incentives and uncovering upsell opportunities that truly meet customers' needs while also assisting with billing related inquiries Here's a look at what you'll be doing: Answering customer disconnect calls and resolving issues, saving the day with creative solutions and attractive offers. Answering customer billing calls creating a best in class experience while assisting with billing related needs. Driving additional revenue with a focus on customer needs and exploring upsell opportunities. Making outbound calls to inform customers about referral programs, new products, enhanced packages or simply to renew, save or upgrade their services. Reaching out to customers nearing contract expiration (3-6 months out) to secure renewals and identify opportunities to upsell. Negotiating pricing, products, promotions and terms with clients while performing calculations for fees, time periods, pro-rations and competitive comparisons. Troubleshooting and resolving service, pricing or technical issues, ensuring customers feel heard and supported. Working with sales support to find the best solutions and resolve installation or service challenges. Educating customers on how to maximize their Cox Business products and services, including features, billing and charges. Managing sales orders with the sales support team and provide valuable customer insights to the marketing team to help shape future strategies. Who You Are You're an empathetic listener with a knack for solving problems. Here's what sets you apart: Minimum: 5+ years of relevant experience, or a high school diploma/GED with 3 years of experience, or an associate/bachelor's degree in a related field. Proficiency with computers and common business software. Preferred: An associate degree or technical certification in a related discipline. B2B sales experience with a proven track record of meeting quotas. Background in revenue generation or customer retention roles. Experience in the communications industry or with a major communications equipment vendor. Your next big opportunity starts here. Apply to Cox today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $20.9-31.4 hourly Auto-Apply 22d ago
  • Customs Entry Writer

    C.H. Robinson 4.3company rating

    Charlotte, NC jobs

    We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next **Customs Entry Writer** . Is that you? You'll be responsible for the accurate and timely submission of customs entries for clearance through U.S. Customs and Border Protection and Partner Government Agencies (PGA). You'll serve as a knowledgeable customer advocate, committed to providing excellent levels of customer service through subject matter expertise and strong sense of accountability and urgency. Our dynamic and comprehensive training program will set you up for success. You will participate in a mix of group activities, self-guided learning, plus coaching and mentoring to help you become an expert in our systems and processes and provide on-going regulatory training. Many of our successful Customs Entry Writers go on to expand their careers with us in Global Compliance, Sales or Account Management, which makes this role a terrific introduction to C.H. Robinson and a way to start, refresh, or enhance your career. At C.H. Robinson, we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site three days a week, igniting creativity and driving impactful results. With the flexibility for remote work two days a week, this role strikes the perfect balance between teamwork and autonomy. If this all sounds good, let's talk more about what you'll be working on: **Responsibilities:** + Serve as the primary CH Robinson customs representative for your customer account base, ensuring prompt response to customer inquiries and follow through on issues until resolution to customer satisfaction. + Demonstrate mastery with respect to the customs brokerage products' standard operating procedures (SOP) and best practices. + Direct ownership of Customer Standard Operating Procedures and Harmonized Tariff Schedule (HTS) databases for customer account base to ensure full compliance of CBP and customer requirements. + Begin to develop the skill to serve as a custom's trusted advisor, transitioning from the day-to-day data entry fundamentals to true customs brokerage account management of your clients. + Analyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA). + Adhere to a high level of operational excellence internally and externally, with respect to on-time performance, accuracy, and customer service. **Required Qualifications:** + High school degree or GED equivalent + Minimum of 1 year of customs entry-writing experience **Preferred Qualifications:** + Values a diverse and inclusive work environment + Proficient in Microsoft Office Suite of programs + Excellent communication, prioritization, and multi-tasking skills + Proven track record of strong customer service skills, interacting with customers and being client focused + Excellent follow up with customers and the network + Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs + High level of attention to detail + Ability to work in a fast-paced and deadline-driven office environment + Bachelor's degree If this sounds like the job for you, let's talk! We can't wait to hear from you. _It's important to note that per the Customs Regulations, specifically 19 CFR 111.53(e), a Customs Broker is required to receive written approval from U.S. Customs and Border Protection (CBP) if it knowingly employs any person who has been convicted of a felony. For this reason and unless prohibited by state or local law, we will perform our initial background check and an annual check for any person employed in a Global Forwarding Customs Brokerage Department._ We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. **Compensation Range** $19.76 - $41.64 The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! **Equal Opportunity** C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE\Disabled\Veteran **Benefits** **Your Health, Wealth and Self** Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: + Three medical plans which include + Prescription drug coverage + Enhanced Fertility benefits + Flexible Spending Accounts + Health Savings Account (including employer contribution) + Dental and Vision + Basic and Supplemental Life Insurance + Short-Term and Long-Term Disability + Paid observed holidays + 2 paid floating holidays for U.S. hourly employees + Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada + Paid parental leave + Paid time off to volunteer in your community + Charitable Giving Match Program + 401(k) with 6% company matching + Employee Stock Purchase Plan + Plus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING (************************************************************************************** page **Why Do You Belong at C.H. Robinson?** C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at ****************** .
    $19.8-41.6 hourly 2d ago
  • Director of Program Management - Business Systems (Hybrid)

    Crown Equipment Corporation 4.8company rating

    New Bremen, OH jobs

    Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Primary Responsibilities Direct operational methods and standards for IT Program and project execution. Oversee the IT Project Management Operations office. Understand Program causes to assure that the Program operates efficiently and effectively supporting Company's strategic initiatives. Manage program operations to ensure resource allocations, schedules, quality, and cost goals are met. Support the Program Managers by identifying, managing and mitigating project risk and issues for all areas of the Program. Establish and manage key performance indicators (KPIs) to monitor progress and success of programs. Foster a culture of innovation and continuous improvement by identifying opportunities for process optimization. Ensure development of program definitions, specifications, guidelines, cost targets, project plans, milestones and schedules. Ensure tactical and strategic plans align with program goals. Validate objectives and expectations are defined and communicated to stakeholders and personnel assigned to execute the plans. Ensure the development of cutover strategies and ensure efficient and effective deployment. Identify variances to the plan and define and execute corrective action as required. Ensure the development and execution of communication plans for the Program. Develop strong relationships at the management level of the organization to facilitate effective change management for the Business System Programs. Develop Program training and communication strategies and ensure these activities are appropriately executed and coordinated throughout the Program lifecycle. Minimum Qualifications Bachelor's degree in Business, Management, or IT, along with at least 8 years of experience Non-degree considered if 12+ years of related experience along with a high school diploma or GED Frequent travel (6-20%), including international Preferred Qualifications Knowledge of Project Methodology concepts, methods and techniques. Experience managing IT type initiatives and a Program Management Operation Office. Strong interpersonal and leadership skills focusing on stakeholder engagement and communication. Demonstrate successful team development. Ability to work effectively with organizational levels. Strong oral, written, deductive reasoning, and analytical trouble-shooting skills. Certifications from the Project Management Institute. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $105k-125k yearly est. 1d ago
  • Virtual Assistant

    Advance Management & Investment, LLC 4.1company rating

    Virginia Beach, VA jobs

    Were seeking organized and dependable Virtual Assistants to provide administrative and customer support in a remote environment. This role is perfect for candidates who enjoy multitasking, working independently, and supporting teams from anywhere. No prior virtual assistant experience is requiredwe provide paid training. Key Responsibilities: Manage emails, calendars, and scheduling Perform data entry and maintain accurate records Respond to customer inquiries via email, chat, or phone Organize files, documents, and reports Assist with basic social media posting and updates Conduct online research and prepare summaries Support daily administrative tasks as needed What Were Looking For: Strong communication and organizational skills Basic computer proficiency (email, internet, documents) Ability to work independently and meet deadlines Reliable internet connection and quiet workspace Positive attitude and attention to detail Customer service or administrative experience a plus (not required) What We Offer: Remote Work: Work from home Flexible Scheduling: Full-time or part-time options Competitive Hourly Pay Paid Training Supportive Team Environment Opportunities for Growth and Skill Development Benefits Available (for eligible employees) Required qualifications: Legally authorized to work in the United States Preferred qualifications: 18 years or older
    $37k-50k yearly est. 2d ago
  • Billing & Revenue Documentation Manager- Remote, USA

    Velocity Vehicle Group 4.2company rating

    Fontana, CA jobs

    Who We Are: Velocity Truck Rental and Leasing is a rapidly growing, employee and customer focused company, servicing the Commercial Truck Rental and Full-Service Lease markets across the U.S. Southwest and Southeast regions and in Canada. With over 3,000 company trucks in our local markets plus the support of NationaLease across the country we have proven to be a premier partner. Velocity Truck Rental and Leasing is part of the Velocity Vehicle Group family, a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. What's in it for You: Velocity Truck Rental and Leasing is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VTRL offers fantastic Culture as well as competitive pay, 401K W/Match, Medical, Dental, & Vision benefits. Become a part of our team and immerse yourself in a company that fosters a Great Place to Workâ„¢ culture! What You'll Do: The Customer Billing & Revenue Documentation Manager will serve as the central owner of customer billing for truck rental and leasing operations. This role is responsible for transforming a centralized, region-based billing function into a standardized, accurate, and scalable billing operation. In addition to the creation of invoices, this position is responsible for billing governance, quality control, process design, and continuous improvement. The Customer Billing & Revenue Documentation Manager will act as the subject matter expert for complex billing scenarios, ensure revenue accuracy, and partner cross-functionally with Operations, Sales, Finance, and IT to reduce errors, improve cycle times, and enhance the customer billing experience. This is a hands-on leadership role requiring deep billing expertise, strong analytical skills, and the ability to design and enforce consistent processes across the organization. Job Duties: Billing Revenue & Documentation Integrity Serve as the single point of accountability for all customer billing across all product lines by preparing, reviewing, and processing billing for lease, rental, fuel, maintenance, tolls/citations, excess mileage, and other chargeable services. Ensure billing aligns with contract terms, rate schedules, mileage usage, and service documentation. Own complex and high-risk billing scenarios (custom contracts, multi-location accounts, disputed charges and adjustments). Validate data feeds and system postings; research and correct discrepancies before invoices are released. Manage recurring billing cycles and ensure deadlines are consistently met. Identify and mitigate revenue leakage, billing errors, and systemic root causes Periodically review and modify invoice presentation to ensure maximum clarity Reconciliations & Analysis Reconcile billing activity against operational logs, work orders, mileage reports, and customer agreements. Work closely with Accounting team on revenue recognition, month-end close, and audit support. Customer Support & Issue Resolution Serve as an escalation point for internal teams and customers on complex billing questions. Investigate account disputes and provide detailed billing explanations or supporting documentation. Maintain strong customer relationships through prompt and professional communication. Process Standardization & Centralization Design and implement standardized billing workflows to replace decentralized regional practices. Develop and maintain billing policies, procedures and controls to ensure accuracy, consistency, compliance, and audit readiness. Track and analyze billing accuracy, error rates, re-bills, credits and cycle times Create exception reporting and communicate results to leadership on ongoing basis Define billing calendars, cutoffs, and service-level expectations Lead UAT processes for system upgrades, collaborate with Sales and Credit in new customer onboarding and rate/ contract setup. Establish clear handoffs between Operations, Sales and Biling to reduce rework, delays, and missed billing. Recommend process enhancements to improve efficiency, accuracy, and workflow consistency. Monitor technology trends for ongoing opportunities to increase efficiency while maintaining accuracy Required Skills and Qualifications: 7+ years of experience in billing, revenue operations, or accounts receivable, preferably in transportation, logistics, leasing, or other asset-based industries. Demonstrated experience managing complex, recurring, and usage-based billing models, and multi-location operations. Proficiency with accounting or ERP systems (e.g., SQL-based billing platforms, fleet management systems, SAP, Procede, or similar). Advanced Excel skills - must be able to demonstrate ability to manage large volumes of data accurately and efficiently beyond single-function calculations (e.g., nested formulas, lookup mastery, filter, sort, & unique array functions, text & date logic (left/right/mid, textjoin), error handling, pivot tables, importing from multiple sources, and cleaning messy data. Demonstrated ability to analyze complex data, perform reconciliations, and resolve discrepancies independently. Experience working in high-volume, deadline-driven environments. Required: Bachelor's Degree in Accounting, Business Administration, Finance, or related field. Additional coursework or certifications in billing, accounting, or data analysis is a plus. Compensation: $90,000-$95,000 annual salary depending on skills and experience Benefits Velocity Vehicle Group Offers: Fantastic Culture 401k + match Health, Dental & Vision Insurance + HSA & FSA Employer paid Life Insurance Paid Vacation Days Sick Leave Company perks such as employee discounts, company events and training programs Excellent Training and Career Advancement Opportunities Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $90k-95k yearly 15d ago
  • Director of Acquisitions & Asset Management (Hybrid Role)

    Aligned Ventures 4.3company rating

    Houston, TX jobs

    Job Title: Director of Acquisitions & Asset Management (Hybrid Role) Compensation: $140,000 - $160,000 Base + Performance Bonus + GP Equity The Role Aligned Ventures is hiring a Director of Acquisitions & Asset Management. We are looking for someone who wants to own the entire lifecycle of the asset-from sourcing and underwriting the deal to executing the business plan and driving Net Operating Income (NOI) after closing. You will report directly to the Partners. Your mandate is to maintain a robust acquisition pipeline while simultaneously ensuring our existing portfolio meets or exceeds projected returns. Current Texas residency is a mandatory requirement. Please note that we are not considering candidates seeking relocation. About Us Aligned Ventures is a high-performance firm scaling across Texas. We differentiate ourselves through extreme alignment: we are investors first and sponsors second. We back every acquisition with our own $30M+ balance sheet, co-investing 20% of the equity in every deal. We currently operate 440 units in Houston and are actively buying, with a target of adding 600+ units in 2026 on our path to $1B AUM. Function 1: Acquisitions (The Buy) Deal Sourcing: Actively source off-market and listed multifamily opportunities in Austin, San Antonio, and Houston. You will be the primary point of contact for the brokerage community. Institutional Underwriting: Build and manage detailed financial models for potential acquisitions. You are responsible for the accuracy of all assumptions (rent growth, taxes, insurance, CapEx). Due Diligence & Closing: Lead the transaction process from LOI to Closing. You will manage lenders, legal teams, and third-party inspectors to get the deal across the finish line. Function 2: Asset Management (The Hold) Financial Oversight: Conduct monthly audits of asset financial statements (P&L). You will identify variances, spot expense leakage, and hold property management firms accountable to the budget. Business Plan Execution: oversee major capital improvement projects and renovation plans. You ensure that the value-add strategy we underwrote during acquisition is actually executed on time and on budget. Reporting: Prepare monthly and quarterly asset performance reports for the Partners, highlighting risks and operational adjustments. Mandatory Hard Skills & Experience Proven Track record: A verifiable portfolio of closed Texas transactions where you served as the primary lead from initial sourcing through the complexities of due diligence and final execution 7+ Years of Experience: Must have a mix of Transactional (Acquisitions) AND Operational (Asset Management) experience. Asset Management experience: You must be able to demonstrate experience managing a P&L, overseeing renovations, or managing third-party property managers. If you have only ever worked on the transaction side, this is not the right role. Technical Modelling: Advanced Excel proficiency is required for both Acquisition Modelling (Waterfalls, IRR) and Operational Analysis (Budgeting, Variance Tracking). Market Fluency: Deep knowledge of Texas property tax laws, insurance dynamics, and sub-market rental trends. Location: Currently located in Houston, Dallas or San Antonio Other Benefits Full Cycle Ownership: You won't just hand the deal off to an operations team and walk away. You will have the authority to execute the business plan you created. GP Equity: We provide General Partnership equity in the deals you help us buy and operate. High Autonomy: This is a senior individual contributor role. We measure results (Deals Closed + Portfolio NOI), not activities. To Apply: Submit your resume. In your email/cover letter, please highlight: Do you meet the mandatory requirements listed above? Why do you feel this role is the right fit for you?
    $140k-160k yearly 5d ago
  • In-Bound Call Center Representative

    Ironmountain Solutions 4.2company rating

    Troy, AL jobs

    Inbound Call Center Representative Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 345 Perry Hill Road, Bldg. 55 Rm 3-123, Montgomery, AL 36109 or 215 Perry Hill Road, Bldg. 1 Rm GA-119, Montgomery, AL 36109 Schedule: Full Time Relocation: N/A Salary: $16 an hour Customer Service Representative - DHS ICE HSI Tip Line Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice. Job Responsibilities: Answer and manage incoming calls and online tips from the public Gather, clarify, and document information related to alleged criminal or suspicious activity Review and assess tips to determine relevance and appropriate action Conduct basic research using government, law enforcement, and open-source systems Accurately document calls, tips, and findings in government systems Prepare and route reports to the appropriate field offices or agencies Escalate urgent or actionable information to designated personnel as needed Follow established procedures, policies, and data privacy requirements Provide professional, courteous customer service Education and Experience Requirements: 3+ years of experience in a call center Associate's degree required Experience resolving complex stakeholder or customer issues Proven ability to manage multiple tasks in a high-volume environment Strong multitasking skills, including simultaneous data entry, research, and communication Comfortable working with diverse stakeholders across varying professional backgrounds Strong analytical, research, and problem-solving skills Ability to work independently with minimal supervision Excellent verbal and written communication skills Active listening skills and sound judgment in complex situations Experience supporting or training new customer service representatives Ability to generate ad-hoc reports using internal systems Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office
    $16 hourly Auto-Apply 12d ago
  • Business Analyst with elicitation and documentation, gap analysis, and testing. (Remote only for TX people)

    Syncreon Consulting 4.6company rating

    Austin, TX jobs

    We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies JOB DESCRIPTION : The Business Analyst (BA) performs business analysis work to support the Compliance and Quality Control Division's Solicitation Review System's re-write project. This role partners with business owners throughout product planning, requirements definition, and delivery cycles. Responsibilities include analyzing complex technical and business processes, identifying efficiencies, and prioritizing needs. The BA coordinates the gathering, development, documentation, and verification (testing) of requirements and works under limited supervision with considerable latitude for initiative and independent judgment. ESSENTIAL JOB FUNCTIONS: Elicit and document business requirements for the existing Solicitation Review System, ensuring accuracy and effective communication with stakeholders and the development team. Responsible for coordinating, scheduling, and leading all requirements-gathering meetings. (40%) Conduct gap analysis of existing system functionality against desired system functionality for the Solicitation Review System, including workflows and reporting through PowerBI. (20%) Collaborate daily with the Senior Systems Advisor to track the development and implementation of requirements and test new and existing system functionality for adherence to business requirements for the Solicitation Review System. Update and maintain requirements documentation throughout the life of the project. (30%) Report weekly to the Director of Contract Compliance Unit regarding progress, potential issues, and overall status. (10%) KNOWLEDGE, SKILLS and ABILITIES: Knowledge of BABOK Guide principles, including elicitation, requirements analysis, and validation. Knowledge of gap analysis methodologies-comparing current state vs. desired state and identifying missing capabilities. Knowledge of the capabilities and limitations of computer systems or management information systems. Knowledge of process or systems analysis and design work. Knowledge of the Software Development Lifecycle (SDLC) Skill i-n defining all types of requirements, functional specifications, and other deliverables. Skill in policy interpretation and translating regulations into system requirements. Skill in requirements elicitation techniques such as techniques such as interviews, workshops, document analysis, observation, and surveys. Skill in working collaboratively and cooperatively with colleagues and in building consensus. Skill in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships with various levels of personnel in governmental entities. Skill in troubleshooting, performance tuning, and problem-solving. Skill in verbal, written, and presentation communication. Skill in Microsoft Excel. Ability to create clear, complete, and actionable requirements documentation. Ability to build consensus across multiple teams. Ability to ensure accuracy in documenting system functionality and regulatory requirements. Ability to identify compliance gaps and propose feasible solutions. Ability to adapt effectively to evolving regulations and system complexities. Ability to build trust and maintain relationships across technical and business teams. Regards, Mohammed ilyas, PH - ************ or Text - ************ or you can share the updated resume at Mohammed@vtekis. com Additional Information All your information will be kept confidential according to EEO guidelines.
    $67k-96k yearly est. 4h ago
  • JIRA Subject Matter Expert

    Tech Soft Inc. 3.6company rating

    Cary, NC jobs

    Job DescriptionBenefits: Free Employee Medical Insurance 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Help or transport service Paid time off Vision insurance We are looking for an experienced functional JIRA Subject Matter Expert for one of our federal projects. The candidate must have active Secret or higher security Clearance. An ideal candidate should have enough skills to customize Jira workflows, build dashboards, optimize Jira boards and design reports to provide end-users and leadership with meaningful operational/performance metrics and status reports using Atlassian JIRA tools. Additionally, he should be able to prepare user training to ensure all team members understand how effectively and efficiently utilize JIRA for managing epics , stories and tasks. Responsibilities Serve as internal SME on the JIRA tool including JIRA, Advanced Roadmap, Agile Hive, SAFe, etc. Familiarity with Jira Align and confluence Design and develop appropriate Portfolio, Epic, Tasks, Sub-tasks, Stories etc. as per requirement for a large enterprise-level implementation Create and maintain detailed technical and user-facing documentation for internal reports and building dashboards Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within Jira Advise/propose custom workflows, fields, permission schemes, post functions, etc. Consult on ways to optimize and improve Jira boards and process workflows and identify where functionality can or cannot meet user requests. Qualifications Minimum of 3 years of experience with agile software development techniques methodologies and best practices Strong communication/presentation skills to effectively interact with team members, scrum masters and leadership Experience building, managing and enforcing standards Effectively prioritizes work, troubleshoots issues, communicates, and completes tasks on time Experience in an Agile/Scrum organization An ability to thrive in highly flexible environments Work Location: Fort Bragg, North Carolina Clearance : Active Secret or higher clearance required for this position Flexible work from home options available.
    $83k-119k yearly est. 17d ago
  • Client Development Executive (Cox Business)

    Cox Holdings, Inc. 4.4company rating

    Lafayette, LA jobs

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Client Development Executive - CCI Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 15% of the time Work Shift Day Compensation Compensation includes a base salary of $53,600.00 - $80,400.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $62,800.00. Job Description Sales is about connecting with people - but there's a lot of strategy behind turning a cold call into a successful deal. We're looking for someone with the right skills and track record to help us grow. We're looking for a tech-savvy Client Development Executive to join our team at Cox Business. In this role, you'll help new and existing clients transform the way they do business with our cutting-edge solutions, from internet and networking solutions to next-gen cloud and connected technologies. You'll have a quota tied to a lucrative commission plan, so your earnings are in your hands. Ready to wow us with your sales know-how? Let's talk! What's in It for You? Here's a sneak peek of the benefits you could experience as a Cox employee: A competitive salary and top-notch bonus/incentive plans. A pro-sales culture that honors what salespeople (like you!) contribute to our success. Exceptional work-life balance, flexible time-off policies and accommodating work schedules. Comprehensive healthcare benefits, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Professional development and continuing education opportunities. Access to financial wellness/planning resources. Check out all our benefits. What You'll Do You'll be responsible for new account acquisition and development, as well as upselling and cross-selling opportunities with existing clients. Here's how you'll make it happen: Identifying new prospects in your assigned territory. Researching prospects' businesses to prepare for sales calls. Developing and maintaining sales growth plans for each account in your territory. Communicating with prospective customers to explore mutually beneficial objectives. Meeting with prospective customers to assess business technology needs. Collaborating with internal sales support and service delivery teams to meet customers' needs. Making face-to-face or virtual sales presentations to decision makers. Negotiating pricing, products and promotions with new customers. Who You Are You're a self-starter with a knack for identifying opportunities and communicating the value of technical products, such as cloud services, to customers. Here's what you have to offer: Minimum: 4 years of experience in a related field; or a bachelor's degree or master's degree with 2 years of experience in a related field. Excellent written and verbal communication skills. A track record meeting and exceeding sales goals. Experience using Windows-based PCs, Microsoft Office and a CRM. Preferred: Experience in B2B outside sales with quotas. Experience in field sales, pipeline development, new lead generation and prospecting. Experience in the telecommunications industry, or with technology or cloud sales. Join the Cox family of businesses and make your mark today! Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $53.6k-80.4k yearly Auto-Apply 22d ago
  • Coordinator III, GIS

    Capital Metropolitan Transportation Authority 4.2company rating

    Austin, TX jobs

    WHO WE'RE LOOKING FOR Interested in applying your GIS skills to projects that directly impact transit operations and rider experience? The Geographic Information System (GIS) Coordinator III reports to the Manager, Technology Systems, Enterprise Applications & Data Services. This position requires highly technical expertise to coordinate the development, maintenance and implementation of computerized Enterprise GIS. Plan and manage the technical activities required to customize, test and implement Enterprise GIS improvement projects. This role is responsible for providing customer focused service and building positive and constructive relationships with stakeholders and customers, by understanding their needs, problems and providing timely communication and service. WHAT YOU BRING Bachelor's degree in Computer Science or related field. Related experience may substitute on a year-for-year basis for educational requirements up to four (4) years. Six (6) years progressive experience in implementation and/or management of geospatial technology, including three (3) years of experience using Safe Software's FME (Desktop & Server), and three (3) years' experience using Esri's suite of GIS Software Experience with direct end user support in a customer service role. Knowledge, Skills and Abilities: Excellent organization abilities, analytical skills and communication skills including the ability to effectively communicate technical information to a non-technical audience. Be self-motivated and seek opportunities for continuous improvement of IT skills and processes. Be a catalyst and a willing participant of organizational changes. Ability to work in team environment in a matrix organization, partnering well with employees, management, users, business areas, vendors, contractors and undertake duties and tasks as assigned without close supervision Ability to be a positive and constructive contributor in a team-based environment Knowledge of Information System Implementation Lifecycle desired. Ability to effectively manage multiple priorities and diverse groups of people and activities simultaneously Proficiency using geodatabases/spatial databases and relational databases, PostgreSQL preferred. Proficiency in Python, SQL, Web application development & ETL. Knowledge of GTFS data format preferred. Familiarity with Open Geospatial Consortium (OGC) standards. Proficiency using Microsoft Office Suite. Demonstrated team leadership abilities. Work Environment and Physical Demands: Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature. Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment. Incumbents must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions as previously described. Mobility Status: As a Remote position, your primary workplace is your home or another location in the state of Texas. The incumbent is expected to work in the office as needed and must have the ability to respond to a CapMetro facility within 24 hours if business needs require. Must be in-office for socialization, strategic collaboration, supervision, oversight, and accountability as needed. Mobility status is subject to change at any time based on business needs or organizational decisions. WHAT YOU'LL BE DOING Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties. Enterprise GIS Management: Oversee the development, maintenance, implementation, training, and support of Enterprise GIS hardware, software, and related tools. Team & Vendor Leadership: Oversee GIS team members, consultants, contractors, and interns; provide technical leadership on projects and collaborate with technology vendors and implementation partners. Policy & Compliance Oversight: Develop, maintain, and enforce GIS and spatial data usage policies, procedures, strategic plans, and IT standards; ensure compliance with licensing, security, and best practices. Data Acquisition & Integrity: Gather, analyze, document, and maintain spatial datasets and databases from diverse sources (census, field observations, imagery, maps); ensure data integrity and resolve interface issues. Mapping & Visualization: Create and maintain maps (base maps, service area maps, etc.) in collaboration with internal departments; compile geographic data for agency needs. Stakeholder Engagement: Interface with local city, county, and regional agencies to standardize GIS data; represent the organization at national, state, and local levels. System Administration & Security: Proactively manage system performance, updates, patches, and alerts; lead efforts in system security, risk assessments, disaster recovery planning, and backup verification. Procurement & Licensing: Assist with procurement documentation for systems, licenses, and maintenance; manage renewals to ensure compliance and uninterrupted operations. Training & Documentation: Develop technical/user documentation, train users, and promote system adoption; act as an advisor for technology solutions across business areas. Reporting & Continuous Improvement: Provide periodic management reports; research emerging technologies; follow change management processes; conduct testing during implementations and upgrades. Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns. Perform other duties as required and/or assigned in support of the Capital Metro Strategic Goals and the IT Vision, Mission, and Objectives aligned to these goals.
    $49k-61k yearly est. Auto-Apply 40d ago
  • Customs Entry Writer

    C.H. Robinson 4.3company rating

    Long Beach, CA jobs

    We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next **Customs Entry Writer** . Is that you? You'll be responsible for the accurate and timely submission of customs entries for clearance through U.S. Customs and Border Protection and Partner Government Agencies (PGA). You'll serve as a knowledgeable customer advocate, committed to providing excellent levels of customer service through subject matter expertise and strong sense of accountability and urgency. Our dynamic and comprehensive training program will set you up for success. You will participate in a mix of group activities, self-guided learning, plus coaching and mentoring to help you become an expert in our systems and processes and provide on-going regulatory training. Many of our successful Customs Entry Writers go on to expand their careers with us in Global Compliance, Sales or Account Management, which makes this role a terrific introduction to C.H. Robinson and a way to start, refresh, or enhance your career. At C.H. Robinson, we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site three days a week, igniting creativity and driving impactful results. With the flexibility for remote work two days a week, this role strikes the perfect balance between teamwork and autonomy. If this all sounds good, let's talk more about what you'll be working on: **Responsibilities:** + Serve as the primary CH Robinson customs representative for your customer account base, ensuring prompt response to customer inquiries and follow through on issues until resolution to customer satisfaction. + Demonstrate mastery with respect to the customs brokerage products' standard operating procedures (SOP) and best practices. + Direct ownership of Customer Standard Operating Procedures and Harmonized Tariff Schedule (HTS) databases for customer account base to ensure full compliance of CBP and customer requirements. + Begin to develop the skill to serve as a custom's trusted advisor, transitioning from the day-to-day data entry fundamentals to true customs brokerage account management of your clients. + Analyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA). + Adhere to a high level of operational excellence internally and externally, with respect to on-time performance, accuracy, and customer service. **Required Qualifications:** + High school degree or GED equivalent + Minimum of 1 year of customs entry-writing experience **Preferred Qualifications:** + Values a diverse and inclusive work environment + Proficient in Microsoft Office Suite of programs + Excellent communication, prioritization, and multi-tasking skills + Proven track record of strong customer service skills, interacting with customers and being client focused + Excellent follow up with customers and the network + Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs + High level of attention to detail + Ability to work in a fast-paced and deadline-driven office environment + Bachelor's degree If this sounds like the job for you, let's talk! We can't wait to hear from you. _It's important to note that per the Customs Regulations, specifically 19 CFR 111.53(e), a Customs Broker is required to receive written approval from U.S. Customs and Border Protection (CBP) if it knowingly employs any person who has been convicted of a felony. For this reason and unless prohibited by state or local law, we will perform our initial background check and an annual check for any person employed in a Global Forwarding Customs Brokerage Department._ We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. **Compensation Range** $19.76 - $41.64 The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! **Equal Opportunity** C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE\Disabled\Veteran **Benefits** **Your Health, Wealth and Self** Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: + Three medical plans which include + Prescription drug coverage + Enhanced Fertility benefits + Flexible Spending Accounts + Health Savings Account (including employer contribution) + Dental and Vision + Basic and Supplemental Life Insurance + Short-Term and Long-Term Disability + Paid observed holidays + 2 paid floating holidays for U.S. hourly employees + Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada + Paid parental leave + Paid time off to volunteer in your community + Charitable Giving Match Program + 401(k) with 6% company matching + Employee Stock Purchase Plan + Plus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING (************************************************************************************** page **Why Do You Belong at C.H. Robinson?** C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at ****************** .
    $19.8-41.6 hourly 4d ago
  • Learning & Development Partner

    Livingston Intl 4.7company rating

    Onyx, CA jobs

    WHY LIVINGSTON? We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs. The Learning & Development Partner is responsible for designing, delivering, and continuously improving leadership development experiences that build, strong, inclusive, and future -ready leaders across Livingston. This position reports into the Director, Talent Management on a team of three, while also partnering closely with HR Business Partners, senior business leaders, and external vendors to translate leadership capability needs into impactful programs, curriculum, and learning journeys. This role focuses specifically on leadership and development programs, complementing other L&D members who support additional talent management initiatives (e.g. performance management, talent assessment, succession planning, engagement, LMS management, etc.). The ideal candidate blends strategic thinking with hands-on execution, is comfortable facilitating at multiple levels, and uses data to show ROI and continuously improve programs. Location: This role offers a hybrid work arrangement for candidates located within 30 miles of Livingston's West Mall office in Toronto, requiring two in-office days per week. Candidates residing more than 30 miles away will have the option to work fully remote. KEY DUTIES & RESPONSIBILITIES * Design, build, facilitate, and continuously improve leadership development programs that align with business priorities. This includes creating resources and training to help reskill and upskill associates to enable meaningful growth and career development. * Redesign existing leadership programs and curriculum to improve relevance, scalability, and learner impact. * Facilitate leadership development workshops for associates at various levels (e.g. emerging leaders, new managers, middle managers, senior leaders) and across various locations globally, in a virtual environment to strengthen leadership and management capability. * Define success metrics and evaluate the effectiveness of leadership programs using qualitative and quantitative data. Additionally, move evaluation beyond basic metrics into measuring actual performance changes and business value by defining and calculating ROI. Communicate program outcomes and insights to HR, business leaders, and the greater organization. * Partner with HR and senior leaders to conduct needs assessments, identify gaps and develop initiatives and programs to meet short-, medium-, and long-term business goals and strategic priorities. * Improve new hire orientation. Coach managers to ensure new associates have a strong onboarding experience. * Take over ownership of the Mentorship program, responsible for participant matching, setting expectations and structure, monitoring engagement and progress, measurement of effectiveness, and overall program health and impact. * Deliver clear, compelling communication and change narratives that support adoption of talent and Organizational Development initiatives across the organization. Develop and execute a roadmap for implementing change, leveraging formal change management methodologies (e.g., ADKAR, McKinsey 7-S, Kotter's 8 step, etc.). * Stay current on leadership development trends, research, and innovative learning approaches in order to benchmark best practices and make recommendations on course design, content development, tools, and technologies. Act as a thought partner to leaders and HR colleagues on leadership and development best practices. KNOWLEDGE & SKILLS * Strong expertise in leadership development, adult learning principles, and instructional design. * Experience managing multiple complex programs, coordinating exceptional end-to-end experiences with detailed project plans that account for all necessary communications, logistics, delivery, and measurement. * Experience designing and operationalizing metrics and evaluation/ROI strategies for learning programs. * Skilled facilitator with confidence engaging leaders at different levels in a virtual and in-person environment. * Exceptional people and communication skills to present, discuss, and explain information clearly and credibly. * Excellent customer service skills and ability to partner with multiple, diverse stakeholders in an authentic and empathetic way. * Strong change-management skills with the ability to drive initiatives and influence key stakeholders, including experience applying formal change frameworks. * Outstanding problem solver and critical thinker with excellent program/project management skills. Able to juggle multiple projects and tasks on tight timelines. * Proficiency with HRIS systems, people analytics tools, and learning management platforms. Experience leveraging LMS platforms and applying design tools such as Articulate. * Excellent proficiency in MS Office products including Excel, PowerPoint, and Teams. * Fluent in French or Spanish is a bonus, but not required. Work Experience At least 5 years of relevant experience in Talent Management, Organizational Development, Learning & Development, or related HR disciplines, including supporting senior leaders and designing enterprise-level programs. Education Preferred: Bachelors Degree or equivalent COMPETENCIES Agility Business Acumen and Straight Talk Customer First Focus Inclusion and Collaboration Leading and Developing Accountability We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box. Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application. Location: ON Toronto - CN030
    $136k-170k yearly est. 15d ago
  • In-Bound Call Center Representative

    Ironmountain Solutions 4.2company rating

    Tuscaloosa, AL jobs

    Inbound Call Center Representative Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. Schedule: Full Time Salary: $16 an hour Customer Service Representative - DHS ICE HSI Tip Line Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice. Job Responsibilities: Answer and manage incoming calls and online tips from the public Gather, clarify, and document information related to alleged criminal or suspicious activity Review and assess tips to determine relevance and appropriate action Conduct basic research using government, law enforcement, and open-source systems Accurately document calls, tips, and findings in government systems Prepare and route reports to the appropriate field offices or agencies Escalate urgent or actionable information to designated personnel as needed Follow established procedures, policies, and data privacy requirements Provide professional, courteous customer service Education and Experience Requirements: 3+ years of experience in a call center Associate's degree required Experience resolving complex stakeholder or customer issues Proven ability to manage multiple tasks in a high-volume environment Strong multitasking skills, including simultaneous data entry, research, and communication Comfortable working with diverse stakeholders across varying professional backgrounds Strong analytical, research, and problem-solving skills Ability to work independently with minimal supervision Excellent verbal and written communication skills Active listening skills and sound judgment in complex situations Experience supporting or training new customer service representatives Ability to generate ad-hoc reports using internal systems Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office
    $16 hourly Auto-Apply 12d ago
  • Program Manager - Business Systems

    Crown Equipment Corporation 4.8company rating

    New Bremen, OH jobs

    : Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. **Job Posting External** **Primary Responsibilities** + Responsible for Program Management activities within Crown's business systems, including project plan preparation, plan execution and overall project performance. + Responsible for project communication, internal and external, and required to work with the management team to resolve project issues. + Provide advice and input to program strategic direction and roadmap planning. + Facilitate the project plan that defines the goals, gates, activities, and release points throughout the project. + Coordinate governance within and external to the IT and SAP - Global Business Solution Team. + Coordinate, facilitate, and document key meetings as appropriate. **Qualifications** + Bachelor's degree in Business or related field, along with at least 5 or more years of related experience is required. + _Non-degree considered if 12+ years of related experience along with a high school diploma or GED_ + Project Manager Certification preferred. + Project Management experience, along with knowledge of Microsoft Project and Power Point is strongly preferred. _Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available._ **Work Authorization:** Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. **Compensation and Benefits:** Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $90k-112k yearly est. 3d ago

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