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Title clerk skills for your resume and career

15 title clerk skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Transfer titles-Customer service-Balance cash & credit card drawers-Training new hires-Experience in resolution and conflict management-Experience with diverse populations and culturally sensitive
- Maintained up-to-date knowledge of State policies regarding processing titles and payments to increase customer service satisfaction.
2. DMV
DMV is the department of motor vehicles in the United States of America. DMV is an agency that is state level and is under the control of the government. It deals with driver's license and registration of vehicles.
- Scheduled appointments between DMV and customers as necessary in order for expedited title and registration processing.
- Awarded Gold Star and $5000 during recognition trip to New York Headquarters for Bank benefit from coordinated efforts with DMV.
3. Vehicle Titles
- Trained personnel in complex motor vehicle title procedures ensuring accurate and efficient operations within the department.
- Prepare and process loan documents Process vehicle registrations Verify vehicle titles and insurance Data entry Receptionist Accounting
4. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Tag clerk Data entry Customer Service Detailed title work Licensed Notary Public
- Recognized for accurate and efficient data entry and processing.
5. Notary
- Researched titles, collected financial information, completed documentation, notary.
- Notarized documents as a North Carolina Notary Public.
6. Title Issues
- Resolve customer title issues (i.e.misplaced titles, provide affidavit of corrections for mistakes on titles, correct mileage issues).
- Resolve title issues; such as lost or incomplete title transfers by finding solutions best fit for each case.
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- Printed off paper work for new car deals, answered phones, ran register, and helped with service if needed.
- Assisted in the processing final car sales paper work Entered car deals and balanced schedules at end of month close out.
8. Title Processing
- Processed automotive title processing and paperwork in an accurate and timely manner.
- Process dealer transactions-Speed Titles-Title Transfer-Lien Perfecting-Follow all State/Federal title processing laws
9. License Plates
- Advised the public regarding eligibility and fees associated with special and/or handicapped license plates or handicapped placards.
- Assisted customers with vehicle registration and issued special or handicapped license plates and/or handicapped placards.
10. Necessary Paperwork
- Performed clerical duties including communicating with clients- Processed title applications and other necessary paperwork- Handled telephone reception tasks
- Prepare and verify necessary paperwork for submission to county tax collector.
11. Payoff Checks
- Prepared and issued payoff checks for vehicles traded in, received and processed loan payments from customers and processed incentive rebates.
- Prepare payoff checks for new vehicles and trade-ins; Bill out all dealer trades and prepare Certificates of Origin.
12. Motor Vehicle Registration
- Handled, implemented and executed information regarding motor vehicle registration and processed legal documents and other state required documents.
- Handled information regarding motor vehicle registration and processed legal documents and other state-required documents professionally.
13. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Resolved payroll discrepancies by collecting and analyzing information, and provided payroll information by answering questions and requests.
- Maintained payroll operations by following policies and procedures; and protected payroll operations by keeping information confidential.
14. Dealer Trades
Dealer trades, also known as dealer swap, refer to the exchange of products between dealers while adhering to an agreement and industry standards.
- Prepared, ensured accuracy of warranty/service contracts for cars sold/dealer trades.
- Prepared paperwork for dealer trades and wholesale vehicles
15. Vehicle Inventory
- Maintain accurate record-keeping of vehicle inventory, including new car information and wholesale purchase and sale information.
- Prepared and submitted Vehicle Inventory Tax statements.
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List of title clerk skills to add to your resume
The most important skills for a title clerk resume and required skills for a title clerk to have include:
- Customer Service
- DMV
- Vehicle Titles
- Data Entry
- Notary
- Title Issues
- Car Deals
- Title Processing
- License Plates
- Necessary Paperwork
- Payoff Checks
- Motor Vehicle Registration
- Payroll
- Dealer Trades
- Vehicle Inventory
- Title Paperwork
- Sales Tax
- ADP
- State Titles
- Computer System
- Process Paperwork
- VIN
- Title Transfers
- Bank Deposits
- Vehicle Sales
- Customer Inquiries
- Word Processing
- Service Contracts
- Proper Paperwork
- Financial Institutions
- Front Desk
- Regulatory Agencies
- Duplicate Titles
- Journal Entries
- Multi-Line Phone System
- Repair Orders
- Car Sales
- Office Equipment
- Problem Resolution
- Accounts Receivables
- CVR
- A/P
- Title Searches
- Car Titles
- Customer Accounts
- Car Inventory
- Customer Payments
- Bank Contracts
- Trade-In Vehicles
- QuickBooks
Updated January 8, 2025