What Does A Title Searcher Do At Near North National Title
* RESPONSIBILITIES1. Conduct thorough and reliable searches of the land, name, and tax records on residential and commercial orders for examination by Title Examiner, including initial title searches, as well as pre-closing and post-closing later date searches* Order, follow up on and secure receipt of Title Search Vendor products for residential title orders (MI & WI orders)* Procure underlying title documents to Title Examiners, Underwriters, and customers as needed* Save all search chains and underlying documents to Title Department database (Softpro)* Provide assistance and support to other departments by resolving or answering title issues encountered.* Provide the necessary support to the rest of the department* Assist customers with title questions and service issues by providing all customers a prompt and courteous response in a timely manner to resolve service issues (late commitments, missing documentation, etc.).* Contribute to the overall production and efficiency of the department by showing attentiveness to production goals and time deadlines.* Assisting with any issues that impact production workflow* Perform other duties and special projects as assigned* Training forthcomingSECONDARY DUTIES AND RESPONSIBILITIES1.* Obtain water certifications for all residential and commercial closings* Obtain zoning and building registrations for all appropriate multi-unit closings* Coordinate submission of recording package to the county recorder of deeds* Purchase municipal, state and county real estate transfer stamps* Troubleshoot recording issues and coordinate with Escrow and Title Department members as needed to ensure timely and successful recording of all documents* Intake, scan and save all residential recording package and enter recording information into Title Department database after recording* Procure certified copies of recording documents, tax bills, open items bills, estimates of redemption, and the like* Provide administrative support to Title Team in area of Policy Issuance prepare cover letters and envelopes, affix postage, and mail policy envelopes to customers.* To be transitioned to Primary Duties and Responsibilities SERVICE AND PERFORMANCE COMMITMENTS1.* Compliance with Company procedures, policies and expectations* Thorough knowledge of and compliance with department and company best practices, department service commitments, and company core values* Compliance with internal departmental audit procedures, and effective response to audit results.* Effective work habits and organizational processes that support our high energy entrepreneurial environment and ensure the effective delivery of service.* Such work habits include excellent time management and organizational skills, excellent oral and written communication skills, and informative and professional behavior when working with customers and co-workers* Positive and proactive relationships with clients including returning all client correspondence on the same business day and responding to the issue within 24 hours* Interpersonal relationships which encourage openness, candor and trust, both internally and outside of the Company* Initiative and creative thinking in decision making and problem resolution situations when performing job duties* Effective utilization of all enabling technology* Maintenance of Company information in a confidential manner.* Overall demonstration of professional behavior, ethical conduct, and competent performance as determined by industry best practices, legal statutes, Company policies, and management directives* PERFORMANCE DELIVERABLES AND BENCHMARKS1. Cook County residential title searches completed within 1* business days* Collar County residential title searches completed within 2* business days
