Title specialist job description

Trans Lease has an immediate opening for an experienced Title Specialist to help manage our expanding business needs.

We are looking for a committed individual with strong organizational skills who can successfully work on multiple tasks at once and execute with precision and practicality. This is an excellent opportunity for an adept, articulate, high energy professional who is interested in working in a team environment with a growing company.

The successful candidate will demonstrate a positive can-do attitude and be willing to work in a small close-knit team environment. Must have the drive to follow through on tasks with excellent communication skills.
We offer a full benefits package for eligible employees including:
- Medical, Dental, Life, and Disability Insurance
- 401(K) with company match following your one-year anniversary
- HSA match up to $800 per year
- FSA
- Paid Time Off, Sick Time, and 6 Company Paid Holidays
- And an Employee Car Discount Program

Trans Lease, Inc. was founded in 1993 and is an independent finance company that specializes in Commercial Transportation Equipment. Located in the greater Denver area, we have a portfolio of over $1B in managed assets and do business in all fifty states, Puerto Rico and Canada.
ESSENTIAL DUTIES & RESPONSIBILITIES:Prepare and process title paperwork for all new and used vehicles (50 states, Canada, and Puerto Rico).Ability to troubleshoot and resolve problems specific to titles.All team members partake in receiving, routing, resolving inbound customer calls; Provide exceptional customer service in the store and over the phone; Respond to customer inquiries and messages in a timely manner. Deliver positive, friendly customer service.Work closely with other TL departments, customers, and management to complete title paperwork in a timely and accurate manner.Receive and ensure accuracy of titles and ensure they are properly recorded in system.Follow up with DMVs to ensure correct titles are received on each unit.Coordinate efforts with funding sources to locate processed titles, title corrections, and receipts of paid-off titles.Maintain internal databases including state requirements for titling and outstanding titles.Communicate state requirement changes to funding sources as needed.Follow up with funding sources for title retrieval when title changes are needed.Assist with multiple clerical functions.Process terminated titles and termination packets for customers.Other duties as assigned.
WORK ENVIRONMENT & PHYSICAL ABILITIES:Requires frequent sitting, standing, balancing, bending or stooping for prolonged periods of time.Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.Ability to communicate by providing verbal feedback in a professional manner.Ability to receive and analyze data and input into the computer.Normal range of hearing and vision.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:High School diploma or equivalent. Good standing MVR.Excellent communication and customer service skills.Well-rounded technology capability - ability to operate multiple computer programs and can learn new programs.Organized and detail oriented.Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening.
PREFERRED EXPERIENCE:Title processing experience Transportation industry experience Prior experience working with the DMV
JOB DETAILS:Type: HourlyCompensation Range: $22.00 to $28.00Bonus Eligibility: NoReports To: Operations ManagerShift: First, VariesClosing Date: Open until filled
Date Posted: 10-11-2022

All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Are you looking for a fulfilling career which empowers you to make a difference in the lives of others? Do you have excellent work ethic and a passion for serving others? If so, YOU could be a great addition to our engaging and growing team! Since opening our doors in 1956, we've become one of the largest credit unions in Louisiana with 19 locations, 300 employees, and over 68,000 members across the country. Our love for our members and our communities just keeps growing and we want YOU to join us in fulfilling our mission!
Do you have a heart for service, a positive attitude, and

a commitment to excellence? If so, we want to talk to you!

We are excited to offer a $1,200 SIGNING BONUS!

The DMV/Title Specialist provides a variety of clerical functions involving collateral documentation, retention and other lending activities to support the lending team. They will be responsible for the filing of lien instruments on motor vehicles, pledged as collateral security. Duties will also include but is not limited to the initiation of the filing process, maintaining records of filings, disbursing funds to Department of Motor Vehicles or other agencies in appropriate jurisdictions, as well as maintaining current registration information for all states.

All candidates who wish to be considered must have a High School Diploma or equivalent and 2 years of experience in lending processing with a financial institution or DMV/Title processing. Strong computer skills are a must. Candidates must be available to work Monday through Friday from 8:00 am - 5:00 pm.

Our full-time employees enjoy amazing benefits including medical, dental, vision and life insurance, paid vacation and sick leave, and a tuition reimbursement program. On top of all of this, they get 14 Paid holidays, 401K with up to a 5% employer match and an additional 5% company contribution, vacation cash-ins, and unlimited coffee every day! With benefits like these, it's no wonder we were named one of Greater Baton Rouge Business Report's Best Places to Work for SEVEN years in a row!

Our culture is grounded in faith, and we strive to live the golden rule of 'love thy neighbor'. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skillsets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities.

Pelican State Credit Union is an Equal Opportunity Employer and a drug-free workplace. All locations are smoke-free facilities.

Other details

* Pay Type Hourly
* Min Hiring Rate $17.00
* Max Hiring Rate $20.06
* Travel Required No
* Required Education High School

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* Baton Rouge, LA, USA

Full-time Regular

The Title Specialist will be responsible for the daily processing of vehicle titles. Through a thorough understanding of corresponding state and local title processing regulations and Copart policies, the Title Specialist will answer questions; provide support and facilitate the Copart experience through offering solutions to meet customers' needs. In addition, the Title Specialist will maintain file documentation, update customers on file status, and maintain accurate records of vehicle titling within company guidelines. The Title Specialist will be the face of the company through face-to-face and vocal interactions with all levels of customers which range from the general public to high-level managers of organizations.

* Efficiently and accurately identify/analyze vehicle title/ownership documents within company guidelines.
* Provide excellent customer service to all internal and external customers.
* Process vehicle titles in accordance with state guidelines.
* Research missing and/or incorrect title paperwork and determine proper resolve in a timely manner.
* Communicate with customers via email or verbally to handle title issues daily.
* Build relationships and develop a professional rapport with DMV and sellers.
* Maintain title bin filing as necessary.
* Performs other duties as assigned.
* HS diploma.
* Two years customer service experience.
* One year vehicle title processing.
* Computer proficiency (MS Office Word / Suite).
* Typing speed 45 words per minute.
* Basic 10 Key proficiency.
* Excellent customer service skills and attitude.
* Excellent communication skills - verbal and written.
* Must be able to work under pressure and meet time sensitive deadlines.
* Must be able to multi-task.
* Must be able to work independently with little supervision.
* Must be able to view a computer screen for a significant portion of the work day.
* Strong attention to detail.
* Title knowledge of local and surrounding states is preferred.
* Strong organizational skills.
* Numeric and alphabetic filing skills are mandatory.
* Must be able to work overtime schedule as needed.
* Notary license preferred.
* Bilingual a plus.
* Occasional overtime as needed.

For nearly four decades, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family--it's like coming home.

Copart, Inc.