Tivity Health jobs - 63 jobs

Description/Responsibilities SilverSneakers Community Engagement Representatives are independent contractors that rely on their professional experience to support Tivity Health within the designated territory. Support may include event coverage, speaking presentations, fitness workshops and demonstrations, and ongoing SilverSneakers brand awareness. Employment Status: Independent Contractor Location: Honolulu, HI (must live in the Honolulu area) Hours: Contractual, dependent on need within market. Approximately 5 hours per month (does fluctuate based on business needs) Position Summary: Work in partnership with Tivity Health's Regional Growth Managers (RGMs) to promote SilverSneakers with the utmost knowledge, professionalism and integrity. Provide outstanding service to members of the SilverSneakers program providing information and product demonstrations to engage in the benefit. Attend and support community events interacting with our older adult members to help grow our brands and increase program engagement. Provide table/booth support at various events including setup and teardown. Lead event speaking presentations for various initiatives. Virtual event support, as needed. Identify and communicate client and/or other partner opportunities with RGMs. Maintain communication records and accurate reports regarding expenses. Track and report event details providing feedback on attendance and enrollment metrics. Preferred: Lead 5-15 minute fitness demos. Qualifications Ability to complete the SilverSneakers teaching criteria (Fraud, Waste and Abuse, and other format- specific training as needed) Current CPR certification (if leading demos) Experience in fitness, wellness, health, nutrition, or senior services. Event experience preferred. High degree of computer literacy (MS Office Products), technology, and other virtual training tools (for example, laptop with access to internet and email) Strong organizational skills Strong instructional skills Strong written and verbal communication skills Ability to function independently with little supervision. Proficiency in Spanish, Korean, and/or Chinese is highly desirable. Pay rate: $40/hour About Tivity Health Inc. Tivity Health, Inc. is a leading provider of healthy life-changing solutions, including SilverSneakers , Prime Fitness, and WholeHealth Living . We help adults improve their health and support them on life's journey by providing access to in-person and virtual physical activity, social and mental enrichment programs, as well as a full suite of physical medicine and integrative health services. Our suite of services support health plans, employers, health systems and providers nationwide as they seek to reduce costs and improve health outcomes. Learn more at TivityHealth. Tivity Health is an equal employment opportunity employer and is committed to a proactive program of diversity development. Tivity Health will continue to recruit, hire, train, and promote into all job levels without regard to race, religion, gender, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity, source of income, or veteran status.

Description & Requirements Maximus is seeking a detail-oriented and experienced Bilingual Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement. *Position is contingent upon contract award* This position requires fluency in Spanish and English (both written and spoken). The Bilingual Quality Analyst will review customer interactions in Spanish and complete evaluation scoring and documentation in English. Candidates must be comfortable understanding spoken Spanish and writing detailed feedback in English. This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. - Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team. - Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. - Assist the center with taking calls as needed to support operations and maintain service levels. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. - Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback. - Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets. - Maintain strong organizational skills to effectively track monitors across different lines of business - Collaborate in the development and revision of procedures in response to operational changes. - Analyze operational and quality data to identify trends, gaps, and opportunities for improvement. - Make recommendations based on data analysis to enhance performance and service delivery. - Participate in and contribute to calibration sessions to ensure consistency in quality evaluations. - Assist in training initiatives aimed at improving agent performance and overall quality scores. - Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents. - Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making. - Take calls as needed to support center operations and maintain service levels. - Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics. - Perform other duties as assigned by management. - Must be bilingual in Spanish and English with strong written and verbal communication skills in both languages. Call monitoring will be in Spanish; evaluations and scoring will be completed in English. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 55,000.00 Maximum Salary $ 66,000.00

Description & Requirements Maximus is seeking Limited-Service Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes. In this role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services. If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply! This is a remote role open to Virginia residents. The start date for this position is February 18, 2026. Why Maximus? Starting pay: $18.00/hour Work/Life Balance Support - Flexibility tailored to your needs! Competitive Compensation - Bonuses based on performance included! Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching ️ Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). Recognition Platform - Acknowledge and appreciate outstanding employee contributions. Tuition Reimbursement - Invest in your ongoing education and development. Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. Professional Development Opportunities: Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Provide callers with informed and objective responses to complex concerns in regard to eligibility guidelines and policies, access to care issues, and escalated concerns. - Respond effectively to all forms of inbound and outbound contacts. - Process workflow documents, which include income, identity, and other eligibility verification documents. - Accept new knowledge of policy and procedures concerning state programs and integrate it with resource materials to answer client concerns. - Guide applicants through the Medicaid, SNAP, and TANF application processes. - Provide clear and accurate information about program eligibility criteria. - Ensure excellent customer service by addressing client concerns with patience and professionalism. - Document interactions notate applications, and work across multiple systems to process eligibility. - Maintain a high standard of confidentiality. Minimum Requirements - High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience. - High volume Call Center experience highly preferred. - Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred. - Ability to work independently in a remote environment required. - Strong communication skills, both verbal and written required. - High level of empathy, especially when interacting with individuals in vulnerable situations preferred. - Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred. - Must be a resident of Virginia. - Must be willing and able to start work on February 18th, 2026. - Must be willing and able to accept a limited service position. - Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday. - Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday). Home Office Requirements: - Internet speed of 25mbps or higher required (you can test this by going to ******************* -Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at ************************** .

With general direction, sell and service products by managing existing accounts and developing new prospects consisting of a large variance of industries. Exercise a broad knowledge of the organization's services, products and marketing techniques to achieve market share growth objectives and operational goals. Formulate and implement strategic business plans specific to the needs of individual large accounts to retain and increase membership and identify new and ancillary product sales opportunities Cultivate and develop strong business relationships with clients and prospective clients' key stakeholders Manage business relationships with brokers, consultants, and other industry partners Educate key stakeholders on industry, pricing, and benefit design trends to inform and assist with business decisions Maintain current working knowledge of existing and new products/services and other general information to ensure accurate information is provided Act as liaison between various departments and customers to ensure service levels and expectations are met. Collaborate with marketing and product development to address customers' needs and analyze market data Utilize a sales automation system to make inquiries, maintain records, and prepare reports Job Specifications Typically has the following skills or abilities: Bachelor's Degree in Business or related field, or equivalent experience Four plus years of business-to-business sales and/or account management experience in the employee benefits or the Healthcare/Insurance industry, is preferred Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation Highly adaptable, positive, resilient, patient risk-taker who is open to new ideas Resourceful team player who excels at building trusting relationships with customers and colleagues Innovative problem-solver who can generate workable solutions and resolve problems Flexible team player who thrives in environments requiring the ability to effectively prioritize and juggle multiple concurrent projects Exceptional listener and communicator who effectively conveys information verbally and in writing Highly motivated self-starter who takes initiative with minimal supervision Excellent written and verbal communication and presentation skills Knowledge of underwriting, products, services, and the healthcare industry Must travel more than 50% of the time Clean DMV record #LI-VISIONCARE Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $58,656.00 - $92,230.38 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

is Remote (US, Canada, or Latin America) No agencies please Maximus (****************************** is a mission-driven consumer performance medicine company that empowers individuals to achieve their physical and cognitive peak through precision telehealth care. We are a high-growth, profitable company tailored to ambitious people who refuse to settle for average. We are backed by top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify. About The Role We're seeking a talented Graphic Designer to join our fast-growing team and help execute our creative marketing production across channels. Reporting to the Creative Director, you'll be responsible for creating high-performing assets that convert prospects into customers across multiple channels, including our website, multi-platform content, advertising, and print. This role combines creative storytelling and sophisticated tastes with technical savvy and marketing best practices - all to scale our mission of optimizing human health. Key ResponsibilitiesCreative Production Design and produce high-quality, high-converting product pages, campaign landing pages, marketing assets, and advertisements for digital channels Build web page layouts, applying brand design system and UX/UI best practices Generate product-focused and human-centric imagery for use across platforms Follow brand guidelines and ensure brand consistency across all touchpoints Collaborate with marketing team to conceptualize and execute creative campaigns from brief to final delivery Contribute design expertise and execution to other projects as required Performance Marketing Focus Understand ad performance metrics and then iterate based on data-driven insights Work closely with Integrated Marketing and Paid Media teams to understand campaign objectives and creative requirements Adapt high-performing creative concepts across multiple platforms and target demos Maintain a fast-paced production schedule to support aggressive growth targets Brand & Content Strategy Stay current with DTC marketing trends, platform updates, and creative best practices Contribute to creative strategy discussions and campaign planning sessions Consistent, thoughtful application of visual identity system Project Management & Collaboration Manage multiple projects simultaneously using Asana for task tracking and deadline management Coordinate with external agencies, influencers, and contractors as needed Present creative concepts and final deliverables to internal stakeholders Maintain organized asset libraries and version control systems QualificationsTechnical Skills Adobe Creative Suite for design across platforms Figma for design collaboration and asset management Asana for project management and workflow organization Unbounce for marketing landing pages Gen-AI creative tools including Veo, Sora, Nano Banana, and other emerging platforms Experience & Background 4+ years of experience in graphic design Proven track record creating marketing design that drives measurable results DTC brand experience preferred - understanding of direct-to-consumer marketing strategies Portfolio demonstrating high-performing work and sophisticated taste Skills & Attributes Strong understanding of performance marketing Ability to work in a fast-paced environment with tight deadlines Creative problem-solving skills with attention to detail Ability to iterate based on performance insights Ability to develop simple communications solutions for complex products and systems Excellent communication skills and collaborative work style Self-motivated with ability to work independently in a remote environment Who You Are Mission-driven individual passionate about improving people's health and wellness Entrepreneurial mindset comfortable in a fast-paced, high-growth environment Excellent communication and presentation skills Strong project management abilities with attention to detail Team player What We Offer & Benefits Flexible vacation/time-off policies - we manage energy, not time and promote work life flexibility Exposure to top-tier leadership and a meritocratic culture where the best ideas win regardless of title. Opportunity to work with a high-growth, science-backed brand changing the landscape of performance medicine. Opportunity to make a meaningful impact on people's health and wellness Fast-paced, entrepreneurial environment with significant growth opportunities Full Suite: Medical, Dental, Vision, Life Insurance Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees) Liquidity of options whenever available Maximus is an equal opportunity employer, which not only includes standard protected categories, but the additional freedom from discrimination against your free speech and beliefs, as long as they are aligned with company values. We celebrate intellectual diversity. Note: We utilize AI note-taking technology during our interview sessions to ensure we capture all answers and details accurately. Candidates are also encouraged to use AI note-takers for their own records if they wish.

Description & Requirements Maximus is currently hiring for Enrollment Case Managers to support the Pennsylvania Independent Enrollment Broker (PA IEB) program. This role is a hybrid remote opportunity servicing homes across Indiana, Armstrong, Elk, McKean, Fayette, Philadelphia, Bucks, and Beaver counties and requires daily travel. The Enrollment Case Manager is responsible for being in the community supporting applicants as they complete documents as well as providing education & connecting applicants to resources related to the Pennsylvania Waiver program. In addition, they support in other capacities to meet the contractual obligations of the PA IEB program. We are seeking dedicated and detail-oriented individuals to join our team in supporting individuals applying for waiver programs. This role involves conducting in-home intake assessments, processing applications, and facilitating eligibility determinations to ensure timely enrollment and access to services. Why Maximus? * Competitive Compensation - Quarterly bonuses based on performance included! * ️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. * Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. * ️ Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. * Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). * Recognition Platform - Acknowledge and appreciate outstanding employee contributions. * Tuition Reimbursement - Invest in your ongoing education and development. * Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. * Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. * Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: * Travels throughout assigned counties, working primarily in applicants' places of residence * Conducts intake visits for program applicants and acts as a facilitator for the eligibility determination process, providing assistance from the time individuals are identified as potential participants in specified program to the time they are enrolled as participants or are terminated from the intake process * Presents and discusses the concept of the programs, and advises applicants of their rights and responsibilities * Assists applicants with selecting options that best meet their needs, ensuring consumer control is maintained throughout the application process * Assists with developing relationships with community-based organizations, advocates and stakeholders to gather feedback on improving the application process and removing barriers to enrolling in waiver programs * Fosters and maintains relationships with parties serving our mutual consumers, including physicians, County Assistance Offices, providers, nursing homes and rehabilitation facilities * Attends regularly scheduled meetings 10. Reports on schedule availability at regular intervals * Assists with application submission, including data entry of the Compass Application * Facilitates the efficiency of the application process, ensuring any stalled cases receive extra attention and support * Attends regularly scheduled meetings Reports on schedule availability at regular intervals * Perform other duties as assigned. * Conduct 3-4 in-person intake visits daily in applicants' homes. * Process applications through COMPASS and coordinate with eligibility teams to ensure timely and accurate determinations. * Provide comprehensive case management support from initial referral through program enrollment or case closure. * Maintain accurate records and track applicant data using Microsoft Excel. * Utilize Microsoft Word for documentation and Microsoft Teams for internal communication and collaboration. Minimum Requirements * High School diploma or equivalent with 4+ years of experience, or Associate degree with 2+ years' experience. * May have additional training or education in area of specialization required by specific project. * Bachelor's Degree in social services or related field highly preferred. * Residency in one of the following Pennsylvania counties is required: Indiana, Armstrong, Elk, McKean, Clearfield, Cameron, Mifflin, Juanita, Bucks, Beaver. * Strong communication skills desired. * Government systems experience desired. * Ability to handle high level of client home visits. * Ability to work in various home environments and in a fast-paced setting. * Comfortable adapting to frequently changing processes due to contractual requirements. * Reliable, independent transportation required for daily home visits. * Strong problem-solving skills, with the ability to work independently while knowing when to escalate issues to a supervisor. * Ability to pivot between tasks and projects while maintaining focus and meeting deadlines. * Strong time management skills and flexibility to meet evolving program needs. * Availability required between 8:30 AM - 5:00 PM, Monday through Friday. * Experience in case management, social services, or a related field highly preferred. * Proficiency in Microsoft Excel, Word, and Teams. * Familiarity with COMPASS or similar eligibility systems preferred. * Strong organizational and documentation skills. Home Office Requirements: * Internet speed of 20mbps or higher required (you can test this by going to ******************* * Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. * Must currently and permanently reside in the Continental US. #PAIEB #LI-Hybrid #max Priority EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.

is Remote (US/Canada) No agencies please Maximus (****************************** is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify. Position Summary In this role as a Care Coordinator supporting Maximus patients, you will be instrumental in delivering a seamless care experience. Your primary responsibilities include managing provider video conferencing schedules, coordinating with lab and pharmacy partners, and overseeing patient messaging queues. You will also serve as a key contributor to our patient concierge experience. The ideal candidate is driven by a passion for lifestyle, wellness, and fitness, constantly seeks innovative approaches to their work, and is eager to shape the overall patient journey. Key Responsibilities Video Conferencing & Scheduling Coordinate and maintain provider schedules for video consultations, ensuring efficient appointment booking and minimizing scheduling conflicts. Monitor upcoming telehealth appointments, confirm patient/provider availability, and troubleshoot any technical issues that may arise. Lab & Pharmacy Coordination Liaise with laboratory partners to manage test orders, track results, and ensure timely communication of lab outcomes to providers and patients. Collaborate with pharmacy partners to facilitate prescription orders, refills, and medication-related inquiries. Messaging Queue Management Oversee and triage patient messages in digital platforms, ensuring inquiries are addressed promptly and directed to the appropriate clinical team member. Escalate urgent or complex issues to the appropriate care team members, keeping patients informed of next steps. Patient Communication & Support Provide friendly and empathetic support to patients, answering questions related to appointments, lab tests, prescriptions, and follow-ups. Educate patients on the use of telehealth platforms, including troubleshooting basic technical issues and sharing best practices for virtual visits. Digital Healthcare Administration Maintain accurate and up-to-date electronic health records (EHR), ensuring data integrity and confidentiality. Identify opportunities to streamline workflows and enhance patient experiences, bringing recommendations to leadership. Quality Assurance & Compliance Ensure compliance with all relevant healthcare regulations and company policies, including HIPAA and data privacy laws. Participate in team meetings to review patient feedback, address operational challenges, and discuss quality improvement initiatives. Qualifications Experience: 1-3 years of experience in a care coordinator, healthcare administration, or telehealth support role. Education: Associate's or Bachelor's degree in Healthcare Administration, Public Health, or a related field preferred. Technical Skills: Familiarity with EHR systems, telehealth platforms, scheduling software, and basic troubleshooting of common technical issues. Communication Skills: Excellent verbal and written communication skills to effectively coordinate with patients, providers, and partners. Organizational Skills: Strong attention to detail and ability to manage multiple tasks efficiently in a fast-paced, digital environment. Interpersonal Skills: Empathetic, patient-focused approach with a commitment to delivering high-quality care and exceptional patient experiences. Compliance Knowledge: Understanding of healthcare regulations, especially HIPAA and data privacy guidelines. What We Offer (Benefits): Full Suite: Medical, Dental, Vision, Life Insurance Flexible vacation/time-off policies Fully remote work environment Maximus is an equal opportunity employer, which not only includes standard protected categories, but the additional freedom from discrimination against your free speech and beliefs, as long as they are aligned with company values. We celebrate intellectual diversity. Note: We utilize AI note-taking technology during our interview sessions to ensure we capture all answers and details accurately. Candidates are also encouraged to use AI note-takers for their own records if they wish.

is Remote US No agencies please Maximus (****************************** is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify. Position Summary We are seeking a full-time Medical Director to lead the clinical strategy, oversight, and development of best-in-class digital care. This individual will be responsible for supervising a diverse team of providers (MDs, DOs, APPs), overseeing clinical escalations, driving quality assurance programs, and collaborating closely with Practice Management and Product to optimize workflows and clinical operations. The ideal candidate will combine strong leadership with deep clinical expertise and a commitment to evidence-based, patient-centered care in a digital health setting. Key Responsibilities Clinical Leadership & Provider Oversight Supervise the clinical team, including MDs, DOs, and advanced practice providers (APPs), ensuring adherence to quality standards and clinical best practices. Provide mentorship, coaching, and ongoing performance feedback to providers. Serve as the escalation point for complex clinical cases and high-priority patient issues. Ensure clinical alignment across the provider network and maintain continuity of care. Quality Assurance & P&T Committee Develop and implement a robust QA program to evaluate provider performance, documentation accuracy, and compliance with clinical protocols. Lead the Pharmacy & Therapeutics (P&T) Committee to guide formulary strategy, risk management, and evidence-based prescribing practices. Create and refine audit structures, feedback mechanisms, and improvement plans based on QA findings. Clinical Protocol Development Define and continuously evolve scope-of-practice guidelines, condition-specific treatment protocols, and best-practice workflows. Partner with medical and operational leadership to ensure consistency and clinical integrity across the care model. Establish clear, measurable performance expectations and metrics tied to patient outcomes, treatment adherence, and platform utilization. Workflow Development & Cross-Functional Collaboration Collaborate with Practice Management and Product teams to optimize clinical workflows and digital tools. Contribute to the design and iteration of platform features that improve provider efficiency, care delivery, and the patient experience. Ensure workflows align with compliance standards, regulatory requirements, and operational goals. Qualifications Medical Degree (MD or DO) with active, unrestricted license in at least one U.S. state. Board certification in a relevant specialty (e.g., Family Medicine, Internal Medicine, Endocrinology, or Urology preferred). Minimum 5 years of clinical experience, with telehealth or digital health experience required. Proven leadership experience overseeing providers in a clinical or digital care setting. Demonstrated success in designing and implementing quality assurance programs and clinical protocols. Strong collaboration skills with cross-functional teams (e.g., Operations, Product, Compliance). Clear, confident communicator with ability to represent clinical interests internally and externally. What We Offer (Benefits): Full Suite: Medical, Dental, Vision, Life Insurance Flexible vacation/time-off policies Fully remote work environment Maximus is an equal opportunity employer, which not only includes standard protected categories, but the additional freedom from discrimination against your free speech and beliefs, as long as they are aligned with company values. We celebrate intellectual diversity. Note: We utilize AI note-taking technology during our interview sessions to ensure we capture all answers and details accurately. Candidates are also encouraged to use AI note-takers for their own records if they wish.

The Principal, Health Business Analytics leads analytic strategy and execution for Medicare Risk Adjustment programs, driving insights that optimize revenue, compliance, and operational performance. This role partners with cross-functional leaders to translate complex data into actionable strategies that improve risk score accuracy, evaluate program effectiveness, and support executive decision-making. The Principal Health Business Analyst applies expertise to initiatives of the highest risk, complexity and impact to the business, solves the most critical issues, serves as a strategy influencer, applies knowledge of emerging trends and industry practices and is responsible for coaching, training and providing technical oversight to others. Essential Functions: Lead analytic strategy for risk adjustment and align insights with enterprise financial and compliance goals. Analyze risk score trends, model performance, and program results to identify revenue and quality improvement opportunities. Partner with Finance and Actuarial to forecast revenue and assess CMS model impacts (e.g., V24 → V28). Evaluate vendor, provider, and campaign performance for prospective, retrospective, and encounter programs. Ensure analytic integrity, data accuracy, and compliance with CMS risk adjustment requirements. Deliver clear, actionable insights and visualizations to senior leadership. Mentor analysts and advance the use of predictive modeling, automation, and performance dashboards. The essential functions listed represent the major duties of this role, additional duties may be assigned. Serve as strategy influencer and subject matter expert on assigned projects of high risk, complexity and impact to the business Manipulate data using large datasets and multiple data sources Act as primary Analyst for large projects and proactively identify topics for analysis Analyze or assist in the analysis of processes and programs in achieving stated goals. Provide analyses and recommendations if corrections are needed. Investigates and discovers areas of opportunity. Develop advanced Excel-based models and spreadsheets containing advanced functions that are used to evaluate historical trends and forecasts and to identify best practices. Write advanced SAS and/or SQL programs for data extraction. Integrate data across multiple areas. Modifies existing programs for data extraction Apply risk adjusters when applicable Accountable for developing insightful and actionable summaries and recommending actions Monitor and evaluate patterns, costs and trends. Recommend new analytical processes; partner with Information Management in the development of new analytical tools such as power pivots and analytical cubes to enhance analytical capabilities. Train team members on analytical tools and techniques including complex SAS and/or SQL, advanced Excel and detailed risk/analytical models. Provide guidance and review work of team members. Monitor emerging trends, provides strategy input to Director, prepares benchmarking reports and recommendations Lead development of industry leading analytical methods, tools and models Required Work Experience 8+ years related work experience. Experience Details: Risk Adjustment Related Bachelor's degree or additional related equivalent work experience Experience using algorithms and inferential statistics. Advanced level experience writing SQL /SAS or related code Advanced Excel skills Proficient with Microsoft Office products Ability to manage tasks independently, take ownership of responsibilities and meet deadlines High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy Demonstrated leadership abilities including effective knowledge sharing and conflict resolution Ability to train team members on advanced analytical tools and techniques (complex SAS and/or SQL, advanced Excel and detailed risk/analytical models) In-depth business process knowledge of several key business functional areas Expert-level ability communicating highly complex information clearly and articulately for all levels and audiences Expert innovator with ability to think beyond established standards and processes Expert-level knowledge and experience applying current and emerging trends Expert consulting, negotiating, communicating , consensus building, presentation and facilitation skills 4 or more years of experience with health business Preferred Education Bachelor's degree Business Analytics, Health Economics or similar program Master's degree General Physical Demands: Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. What We Offer: As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities. To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: Medical, dental, vision, life and global travel health insurance; Income protection benefits: life insurance, short- and long-term disability programs; Leave programs to support personal circumstances; Retirement Savings Plan including employer match; Paid time off, volunteer time off, 10 holidays and 2 well-being days; Additional voluntary benefits available; and A comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ. To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases. Annualized Salary Range: $116,500 - $189,300 Typical Annualized Hiring Range: $116,500 - $145,600 Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring. We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.

Description & Requirements Maximus is currently hiring a Billing Manager to join the finance team on our Veterans Evaluation Services (VES) Program. This is a remote opportunity. The Billing Manager is responsible for providing critical support, management, and execution of the department's processes. The department is responsible for the review and approval of mission-critical vendor invoices and costs supporting operations. This involves monitoring, management, and guidance of staff, collaboration with third-party account managers and direct support of the Program Finance Leadership. The Billing manager oversees processes that ensure accuracy of vendor invoices & resolves discrepancies of contractually governed billed items, in addition to other duties as assigned. Must provide key analytical support and reconciliation of pre, current, and post billed items or various metrics as requested. This position will be a key liaison between Operations and Finance and will be responsible for providing direct support to the Finance organization within the Federal VES Program. Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity. Essential Duties and Responsibilities: - Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency. - Manage the project's quality assurance and training programs. - Monitor performance against key indicators established internally or by the clients - Responsible for cash application of premium payments, invoice and statement generation, mailing and financial reporting. - Responsible for daily and monthly financial reconciliation. - Ensure appropriate financial and system controls are operating in compliance with standard audit procedures. - Manage audits of operations. - Develop and implement operational policies and procedures in collaboration with other key stakeholders. - Establish and maintain effective relationships with clients and other external entities. - Monitor SLAs and hold team accountable for reviewing and approving third-party invoices - including validation of services performed - to ensure timely payment. - Work directly with third-party account managers to ensure records are reconciled; monitor troubleshooting and remediation as needed. - Support IT team with system enhancements or modifications of workflow with an objective of streamlining processes. - Candidates residing in the Eastern or Central Time Zones (EST/CST) highly preferred. - Must be willing and able to work over 40 hours when required by the responsibilities of the role. - Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment. Home Office Requirements Using Maximus-Provided Equipment: - Internet speed of 20mbps or higher required (you can test this by going to (****************** - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router - Private work area and adequate power source - Must currently and permanently reside in the Continental US Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 85,000.00 Maximum Salary $ 105,000.00

Provide strategic leadership and guide areas enterprise-wide or for multiple technology functions. Functions may include one or more of the following: software engineering, platform system development, information security, enterprise architecture, infrastructure (including data center, network, and telephony), and/or PMO-Program/Project Management. Give team(s) strategy and direction in alignment with the GTS vision. Is a strategic leader focused on reaching long-term goals enterprise-wide. Divide time for managing relationships and setting strategy between peers & executive stakeholders, and with directing team; set technical strategy and direction for areas of expertise Sets strategy for implementing the technical infrastructure, architecture, application systems, and/or related business processes to ensure the reliable implementation and operation of new technology or systems; assures internal processes support these same ends Strategic problem solving primarily associated with strategic business and technology challenges rather than operational issues Accomplish planning at the year, multi-year, and program levels; integrate strategic technology planning with business stakeholders Tactical orientation to prepare, deliver, and utilize technical vision, strategy, and roadmap throughout the enterprise Identify and lead industry best practices in the area of functional expertise Engage team, peers, business stakeholders, and industry experts in innovative dialogue to further technical vision and innovation Drive and adopt strategic and transformational change at a functional and enterprise level Sought out as a strategic leader within the company for complex problem solving and direction setting, utilizing expert-level technical knowledge, internal network, external network, and other resources Participate in Global Technology Solutions' enterprise-level planning and lead strategy development in the area of functional expertise Actively manage risk at a functional, business, and enterprise level Provide mentorship and coaching to further develop staff across functional areas Monitor performance of direct reports, provide prompt and objective coaching and counseling; conduct performance reviews and recommend salary increases Identify and prioritize training needs that address the department/Division's Goals and business support needs Assure effective communications are maintained within the department and externally; where appropriate, involve employees in plans, and keep employees up to date on progress towards meeting goals Prepare KJAs for direct reports that tie to their job descriptions and goals Monitor performance of direct reports in meeting their KJAs; provide prompt and objective coaching in accomplishing goals and in job performance Oversee development of the department's budget; monitor expenses to ensure department costs are within established levels; participate in similar functions, as appropriate, within the Division Monitor the department's turnover, productivity, and overall performance to ensure adequate staffing and performance that meet department standards and needs Job Specifications Typically has the following skills or abilities: Bachelor's degree in related field or equivalent experience; Minimum of 3 additional years of experience related to the functional area Minimum of 6 years of management experience with responsibilities for hiring, training, assigning work, and managing the performance of direct reports In-depth technology knowledge for functional area, preferably within healthcare environment Comprehensive knowledge of business systems and processes, especially industry “best practices” Strong, demonstrated skills in implementing technology to achieve business objectives Demonstrated strategic planning capabilities Excellent verbal and written communication skills Excellent business and leadership skills Ability to lead at the enterprise level Ability to regularly exercise discretion and independent judgment in the performance of job duties Preferred Skills Strong retail technology background preferred Ability to question and improve processes Willingness to travel (quarterly) #LI-VISIONCARE Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $126,000.00 - $191,625.00 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

The Senior SAP Analyst is responsible for determining modifications/design of SAP, through implementation and testing, ensuring changes provide the necessary functionality. Deliver technical expertise for the SAP system. Responsible for the analysis, design, and delivery of SAP-based solutions to high complexity problem(s) for a business function area Provide functional design, system configuration, and end-user support within a broad functional scope Analyze business requirements, develop functional specifications, ensuring they meet business, development, and integration requirements Develop functional architecture based on process requirements, application, and system landscape Oversee SAP application migration to production and performance tuning function Determine and complete all maintenance, upgrade, and implementation tasks related to the core SAP applications Develop, execute, and document test scenarios and test data with minimal outside input; perform required configurations of SAP solutions Actively drive deliverables in relevant SAP and cross-functional projects Train end users on new enhancements or functionality as required, and maintain/update user manuals and documentation Design and develop customized reports utilizing technical resources and other tools within SAP Provide Level 3 center of excellence support of the Global SAP Competency Center Job Specifications Typically has the following skills or abilities: Bachelor's degree in Information Systems, Business, Computer Science, or related field, or equivalent experience 6+ years experience with SAP module integration points and systems integration with business processes In-depth knowledge of SAP module integration points and systems integration with business processes Strong business process analysis skills Excellent analytical and problem-solving skills for complex problems Excellent organization and time management skills Ability to identify and mitigate risks; contribute to the risk management plan Excellent written and verbal communication skills with employees of all levels Demonstrated ability to direct others to optical outcomes Preferred Skills: SAP Business Warehouse - BW/4HANA, BI/BW, SAP BOBJ, BW on HANA, Datasphere(DWC), Native HANA Modelling, SAP Analytics for cloud (SAC), SAP S/4 HANA Embedded Analytics, SAP Business process consolidation (BPC)/Embedded BPC, BI-related ABAP & AMDP, CDS Views, Open SQL programming and Power BI. #LI-VISIONCARE Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $84,000.00 - $141,750.00 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

Description & Requirements The Project Manager-Strategic Workforce Analytics will lead the design, implementation, and continuous improvement of Resource Management (RM) processes and system, primarily leveraging Eightfold and integrated platforms with a goal of establishing Resource Management as a structured, enterprise-wide program. This role primarily supports Strategic Workforce Planning (SWP) but is matrixed to support Learning & Organizational Development (L&OD), HRIS, and Operations, driving a strategic, scalable approach to resource management and workforce analytics. The position combines program management expertise, technical systems fluency, and analytical capabilities to deliver accurate resource planning, actionable insights, and enable proactive workforce decisions such as redeployment, reskilling, and capacity forecasting. Essential Duties and Responsibilities: * Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines. * Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors. * Maintain resource management workflows and monitor data quality, applying compliance standards and established processes. * Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas. * Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies. * Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices. * Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas. * Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs. * Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations. * Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals. * Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow). * Partner closely with Solution Architects to get timely insights into future talent demands and capabilities. * Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness. Minimum Requirements * Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. * Project Management or consulting experience. * Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform. * Proficiency in data visualization tools and advanced analytics platforms * Strong understanding of data workflows, integrations, and process automation * Excellent facilitation, communication, and stakeholder engagement skills * Data & Analytics experience (such as: SQL, Python, Power BI/Tableau, and forecasting models) * Stakeholder Management & Change Leadership * Proven ability to balance strategic thinking with operational execution. Preferred Experience: * Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks * Background with enterprise transformation projects * Workforce planning/resource management experience * HR Technology Fluency: RM platforms, HRIS, CRM systems * Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan) * PMP certification, Agile/Scrum methodologies is a plus #LI-JH1 #maxcorp #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs #c0rejobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.

Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. * Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: * Hardwired internet (ethernet) connection * Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** * Private work area and adequate power source Essential Duties and Responsibilities: * Build and maintain knowledge base in SharePoint. * Build document management processes and procedures. * Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. * Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. * Create hierarchy and ownership structure to sustain knowledge management. * Empower contributions from key stakeholders to improve the knowledge base. * Design and implement work flows to manage documentation process. * Establish standard templates for all documentation for the teams to utilize in document creation. * Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. * Create, promote and apply best practices for writing, style and content in Microsoft style. * Create training material in support of the Knowledge management process. * Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. * Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. * Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. * Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. * Support the creation and refinement of training materials for contact center agents. * Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. * Represent the contact center perspective in content-related discussions and decisions. * Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. * Manage and develop knowledge articles, chat quick text scripts and email templates. * Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. * Identify emerging contact center trends and coordinate content updates to address urgent needs. * Collaborate with client content teams to create, update, and review contact center-specific content. * Serve as a subject matter expert for assigned customer agencies. * Salesforce and SharePoint experience preferred. * Call center knowledge and experience preferred. Minimum Requirements * Bachelor's degree with 5+ years of experience. * Advanced degree or professional designation preferred. * Develops solutions to a variety of complex problems. * Work requires considerable judgment and initiative. * Exerts some influence on the overall objectives and long-range goals of the organization. * Developing website content experience * Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.

Are you an aspiring Software Engineering professional looking to gain practical experience in the field of Software Engineering, so you can expand your skillset? The Software Engineering Internship is an incredible opportunity to put your skills to the test and apply your theoretical knowledge in a real-life business environment. At VSP Vision, we're on a mission to help people see every possibility-and we do that through our strategic business pillars that work together to connect nearly 90 million patients and their health data to network doctors in a variety of settings across the globe. As the Software Engineering Intern, you'll have the unique opportunity to partner with Software Engineering experts and support a dynamic team across its primary functions. You'll have the unique opportunity to gain a broad range of experience in the many elements that contribute to the daily operations of a multi-faceted enterprise and develop critical business competencies through various tasks. During this internship, you may assist with the following duties: Collaborate with software engineers, test engineers, business partners, and leaders on coding and debugging Deliver effective technical documentation, automated test scripts, and software components Translate user stories and requirements, develop automated test scripts, and implement test scripts and software components within projects Support technical design, planning, testing, and implementation within the Agile software development process Preferred Skills: Programming skills such as .Net, C#, Angular, and Javascript Experience using databases and computer operating systems Qualities of the ideal candidate: Strong analytical aptitude for problem-solving skills Ability to apply best practices and meet organization standards Ability to work independently, manage time, and organize and complete work based on priority Interested in learning from other professionals and growing their skills Strong written and verbal communication skills Job-Related Requirements: Facilities to work remotely, including private or semi-private workspace Access to high-speed internet Technology will be provided Education Level: 3rd or 4th year college Degree Target: Computer Science, Information Systems, or related coursework Program Dates: June 1st to Aug 7th (You must be able to work the full 10 weeks) #LI-EYEFINITY Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. Salary Ranges: $26.50 - $32.50 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

This position is responsible for selling and renewing accounts, conservation account management for specified consultants and large agencies, as well as, defined strategic accounts. This Position is accountable for establishing and maintaining relationships with key and essential face-to-face business partners. Essential Functions: Work within a team environment Lead the consultants/agents through the BCBSF sales process to achieve renewal goals, collateral material, proposal and rating, closing/acquisition, objection handling, enrollment/implementation, account management/retention, renewal, channel knowledge and integration Develop and manage a strategic alliance to accounts Manage and lead consultants/agents to obtain renewal goals Create consultant/agents commitment to BCBSF Favorably position BCBSF by demonstrating BCBSF's value to the consultant/agency: reliability, innovation, product portfolio, negotiated discounts, service, flexibility, expansive networks/provider accessibility, and customer satisfaction Participate in or conduct information forums, as needed Develop and implement focused tactics and programs that recognize the consultant/agency as an integral part of the customer relationship that maximizes the value of the account/business partner Establish and maintain a good relationship with consultant/agency/ key community influencers by focusing on four critical elements: trust, flexibility, service and value Readily identify with the environment in which the consultant/agency operates Determine "mode of thinking" of consultant/agency Determine consultants'/agencies' "hot buttons" Recognize and support consultant/agency programs Educate consultants on BCBSF renewal process, products, pricing, policies and procedures Focus on account's/consultants' needs and our ability to positively respond Act as liaison or key point of contact between account/consultant and BCBSF Manage relationship with consultant/agency to strengthen partnership with customer Build strong partnerships with individuals within and outside the sales organization who support servicing and selling of our products Manage own personal and professional development Establish contacts and enhance relationships with consultant/agency by exhibiting knowledge, technical competency, reliability and professionalism Identify opportunities to mentor and coach others to achieve results and is open to cultural and geographic considerations Manage time, territory, costs and administrative requirements by effectively planning and carrying out plans to ensure that support activities are achieved at reasonable cost Comply with state and regulatory requirements and corporate policies and procedures Required Experience: 8+ years related work experience. Related Bachelor's degree or additional related equivalent work experience Proven dynamic problem solver, accustomed to drawing upon varied disciplines and resources to tailor solutions for a complex, multifaceted and specific scenario Public speaking and presentation proficiency (i.e. "Board Ready") Must be a self-started, comfortable in an environment in which there is no one right answer, and where flexibility, creativity, and nimbleness of thought is paramount. Must be customer-oriented, and calm in the face of adversity Health and Life Insurance License or ability achieve professional certification within 3 months Proven relationship management skills Preferred Qualifications: Multiple years of experience working with Fortune 500 companies. Demonstrated experience working and capitalizing in an industry with an evolving regulatory framework (state and federal). Proven community, industry and civic leader accustomed to balancing competing interests of shareholders, employees, members, and/or outside vendors. Masters Degree General Physical Demands: Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. What We Offer: As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities. To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: Medical, dental, vision, life and global travel health insurance; Income protection benefits: life insurance, short- and long-term disability programs; Leave programs to support personal circumstances; Retirement Savings Plan including employer match; Paid time off, volunteer time off, 10 holidays and 2 well-being days; Additional voluntary benefits available; and A comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ. To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases. Typical Annualized Hiring Range: $201,600 - $252,000 Annualized Salary Range: $201,600 - $327,600 Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring. We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.

With minimal supervision in a distributed workforce environment, provide Accounts Receivable and Collections services to customers for all Lines of Business supported. This includes mid to large-market customers and/or strategic relationships with added degrees of complexity. Act as expert advisor on Accounts Receivable and Collections services and provide support on client servicing and financial operations related items, including account reconciliation, collections, analysis, and problem resolution. Act as primary point of contact for billing and collection inquiries from internal and external business partners. Research and resolve a variety of complex internal and external inquiries Efficiently and accurately perform moderate to complex Accounts Receivable activities including but not limited to billing, cash application, reconciliation, customer research and exception activities for all lines of business supported Create, review, and recommend necessary documents to generate customer billing Provide accurate and complete information to business partners and customers and assist them in understanding the billing and collection process Use a data-driven approach in resolving billing disputes and payment issues through the analysis and review of information, provide alternate solutions Resolve outstanding aging balances for accounts, using knowledge of business systems and their relationship to billing and collections Execute internal and external collection activities to maximize cash flow and ensure compliance with company policy, procedures, and financial controls Recommend billing adjustments, write-offs, and customer refunds to management, ensuring documentation is prepared for review and approval Prepare timely and accurate billing and reconciliation reports as needed Identify at-risk customers based on established triggers. Coordinate with customers, Sales, Management, and other key business partners to problem solve issues impacting billing and receivables strategies Analyze customer requirements, provide education on capabilities, and in collaboration with account team, provide recommendations for structure, membership, and billing to support complex requirements and performance standards Identify, document and track trends that may be symptomatic of larger system or process issues; escalate to the appropriate contacts and work with leadership to develop solutions Comply with and maintain data integrity of confidential information, security policies, company policies, internal controls, and procedures Help onboard and mentor new teammates and flex as needed, to support the business need Job Specifications Typically has the following skills and abilities: Two to four years of Account Service or Banking/Accounts Receivable experience or equivalent experience demonstrating the ability to build effective relationships and resolve a variety of issues Bachelor's degree in Accounting, Finance, or related field preferred One year of experience working in an ERP based Accounts Receivable environment preferred Active Accounts Receivable Specialist Certification preferred Solid understanding of basic accounting principles, familiarity with SAP preferred Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills Critical thinking and analytical, with a solution-oriented approach to work Ability to perform detailed work with numerical data, analyze data, oversee assigned tasks and projects, make informed decisions, and meet tight deadlines Excellent communication and interpersonal skills to effectively communicate with internal and external business partners Proficient in MS Office applications and using data to provide reports that are clear, complete, and understood by both finance and operations audiences Must be available to work within the full range of division hours of operation Clean credit history as reported by credit report #LI-VISIONCARE Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $17.85 - $28.88 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

Description & Requirements Maximus is currently recruiting for a Workforce Manager to support our CDC-Centers for Disease Control program. This role oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements. *You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed. *This is a limited service (temporary) position. Essential Duties and Responsibilities: - Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements. - Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies. - Manage direct reports and the cost-effective operation of all project tasks. - Manage subcontractors that provide services to program. - Manage audits of operations. - Collaborate with other Managers to ensure effective coordination of activities. - Develop and implement operational policies and procedures in collaboration with other key stakeholders. - Establish and maintain effective relationships with clients and other external entities. - Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency. - Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance. - Monitor performance against key indicators established internally or by the clients. - Develop solutions to issues or complex problems. - Develop performance goals and objectives for staff, and monitor achievement of those goals. - Perform other duties as may be assigned. Forecasting & Planning - Develop accurate short-term and long-term call volume forecasts using historical data, trends, and predictive analytics. - Create staffing models and schedules to meet service level agreements (SLAs) while controlling labor costs. Real-Time Management - Monitor intraday performance and adjust staffing plans to respond to unexpected volume changes. - Implement contingency plans to maintain service levels during peak periods or unforeseen events. Technology & Analytics - Utilize workforce management (WFM) tools and reporting dashboards to track KPIs such as occupancy, adherence, and shrinkage. - Analyze performance data to identify trends, gaps, and opportunities for improvement. Team Leadership - Manage and mentor a team of workforce analysts and schedulers. - Foster a culture of continuous improvement and collaboration across operations and support teams. Process Optimization - Partner with operations, training, and quality teams to align workforce strategies with business objectives. - Recommend and implement automation and AI-driven solutions to improve forecasting accuracy and scheduling efficiency. Education and Experience: - Bachelor's Degree in a related field with 5+ years of experience in Workforce Management - 3+ years of experience supervising / managing staff - An equivalent combination of experience and education may be considered in lieu of a bachelor's degree - Call Center experience required Home Office Requirements: You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed. - All work is required to be performed within the continental U.S. - Internet speed of 25mbps or higher download and an upload of 10mbps or higher required (you can test this by going to ****************** -Preferred Windows or Mac (no Chromebooks, tablets or notebooks) - OS for Windows - Windows 10 or Windows 11 - OS for Mac - - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3) - Hardwired internet (ethernet) connection - Private work area and adequate power source Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - 3+ years of previous experience supervising/managing staff required. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,000.00 Maximum Salary $ 100,000.00

Perform financial analysis involving company expenses, income, and other business results based on past, present, and future operations. Research, analyze, and report fluctuations in financial and business results to identify trends and research variances; make recommendations to improve company performance and resolve issues Research, analyze, and report fluctuations between actual financial results compared to budgeted amounts to advise management on potential areas of cost impacts; make recommendations for corrective actions Assist in the preparation of company budgets and financial forecasts for the development of business plans Monitor and evaluate individual department expenses and identify any specific trends to assist in cost control Recommend changes to streamline accounting systems and processes to ensure maximum efficiency and appropriate utilization of resources Prepare reports that outline the company's financial position in the areas of income, expenses, and earnings to assist in financial decision-making Analyze and interpret various financial reports and statistics to management; make recommendations to ensure proper business decisions are made Job Specifications Typically has the following skills or abilities: Bachelor's degree in Accounting, Business or related field or equivalent experience 4+ years of financial analysis or related experience Demonstrated ability to conduct various types of analysis, including cost-benefit and alternative analysis Demonstrated ability to document, propose, negotiate and present approaches and solutions Proficient in spreadsheet applications and mainframe accounting systems Ability to visualize and create plans for future business outcomes and changes Thorough understanding of business implications, interdependencies and system interfaces Strong conflict management skills Proficient at facilitating meetings, and negotiating across all levels of the organization Ability to multi-task and work in a team environment Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization Regularly exercises discretion and independent judgment the in performance of his/her job duties Preferred Skills: FP&A Proficient with Excel Preferred Systems Experience: Oracle, Powerquery, PowerBI Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $63,000.00 - $108,675.00 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.