Hope Cooperative jobs - 38 jobs

Are you a passionate and motivated individual eager to make a positive impact in the community? Hope Cooperative is a well-respected, award-winning nonprofit organization that provides comprehensive mental health and supportive housing services across Sacramento and Yolo Counties. We're seeking compassionate, dedicated individuals to join our team and support the most vulnerable in our community. Position Title: On-call Substitute Worker Program(s) and Location: Crisis Respite Center, Palmer Apartments, Outreach & Engagement Center (Sacramento, CA) Schedule : On-Call, as-needed basis covering various shift schedules (may require working day, evening, overnight, and weekend schedules), applicants would need to be flexible with the varying schedules that require coverage Pay rate: $19.96/hour About the Position: In our residential programs, the Substitute Worker has the responsibility of working closely with residents who are progressing toward independent living. The Substitute Worker provides the daily support needed for each resident to function at the highest possible level. These supports will include emotional support, demonstrating and teaching living skills, coordinating program activities, and facilitating groups, and client activities. At our Crisis Respite Center (CRC), the Substitute Worker will assist individuals in managing their crisis and will offer information, advocacy, and referrals for continued assistance and support after they leave the CRC. The (CRC) is a program designed to provide any Sacramento / Sacramento County resident (18 years and older) who is experiencing a mental health hardship/crisis a place to go to receive support and gain hope for a resolution. The CRC is a person-centered program, providing a welcoming and non-judgmental environment for individuals who need relief from the stresses of life, and who need assistance in stabilizing their mental health crisis. The individuals who come to the CRC may be experiencing a wide variety of mental health issues. Please note, this position is on an as-needed basis, there is no guaranteed hours and/or shifts. Essential Duties & Responsibilities: Support individuals with active listening, demonstration of empathy and carry a message of hope and recovery Observe, assess, intervene and refer (within one's scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms and substance use issues Develop service/goal plans with clients and meet with the clients as needed to encourage, support and advocate for progress and assist with skill development Provide positive public relations, community referrals, information and support by linking clients to needed resources; advocate with and on behalf of clients and significant support persons the clients have identified Accurately complete all necessary forms, reports and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, Medi-Cal billing, Avatar forms, HMIS) Shop for food and household supplies to meet program or client needs Ensure the office, house, rooms, units and yard are clean and fit for occupancy, where applicable. Provide and assist with cleaning as needed Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm Ensure the protection and confidentiality of all Protected Health Information Qualifications: Ability to work with individuals who have a mental health diagnosis. Experience is highly desirable Lived experience as a mental health consumer or a family member/loved one of a mental health consumer is desirable Knowledge of Sacramento community organizations and community resources is highly desirable Mental health crisis intervention experience is highly desirable Experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable Knowledge of 12-Step Programs and/or personal experience with substance abuse recovery is highly desirable Other Skills, Abilities, and Job Requirements: Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings Consumer of mental health services or a family member of a mental health consumer is desirable Benefits: 40 hours paid sick time HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply. To apply, visit our Hope Cooperative - Online Career Center Final Filing Date: Until Filled

Job DescriptionDescription: Under the supervision of the Program Director, the Clinical Supervisor serves in a dual-role capacity, providing both clinical supervision and direct mental health services. Approximately sixty percent of the position is dedicated to supervising and supporting the clinical work of assigned staff, while the remaining forty percent involves carrying a direct service caseload. The role supports children and youth ages 0-21 and their families, many of whom have current or past involvement with the child welfare system. The primary function of the role is to oversee the clinical work of assigned mental health clinicians. Responsibilities include reviewing assessments, progress notes, and treatment plans for Medi-Cal compliance; providing weekly individual supervision and case consultation; offering clinical guidance on treatment interventions; and ensuring adherence to agency and regulatory standards. The supervisor also collaborates with internal and external partners to support coordinated and effective service delivery. In addition to supervisory duties, the position maintains a direct service caseload. Responsibilities include completing clinical assessments, providing individual, dyadic, or family therapy, facilitating Child and Family Team (CFT) meetings, coordinating care with child welfare and community providers, and maintaining timely, accurate, and compliant documentation. Duties and Responsibilities: Provide reflective individual and/or group supervision of mental health clinicians. Oversight of clinicians' clinical work. Oversight of clinicians' administrative duties in order to meet MediCal and other compliance requirements including meeting required deadlines. Oversight of evaluation process of employees. Assist clinicians in meeting A Better Way standards, including billing and service delivery expectations Maintain a caseload of clients, including completing intake assessments, providing direct therapy and facilitating Child and Family Team (CFT) Meetings, and meeting all requirements for direct client care and CFTs. Attend appropriate meetings, which include weekly supervision, staff meetings, and leadership and other trainings. Follows all procedures and protocols related to contract and accreditation requirements. Follow regulatory guidelines, mandated reporting, and program/agency protocols in performing duties. Abide by all provisions of the A Better Way personnel manual. Collaborate with Program Director to provide programmatic support as needed. Perform any other duties as directed Requirements: Qualifications and Characteristics Desired: LCSW; must be licensed with BBS. Eligible to supervise and meet BBS training requirements for supervision Excellent clinical and writing skills. Direct experience working with diverse racial and ethnic populations. Familiarity and experience in working with children and their families in the 0-21 age range. Specific knowledge of Infant and Early Childhood Mental Health treatment and Child-Parent Psychotherapy (CPP) preferred. Strong understanding of theoretical and developmental principles of trauma and community-based mental health. Understanding of reflective supervision. Knowledge, understanding, and willingness to work with interdisciplinary approaches and partnerships, particularly within the child welfare system. Understanding of the DSM-5 and/or DC 0-5, and the development of family focused assessments and treatment plans. Experience using electronic health systems (such as Exym, Avatar, or Epic). Ability to work independently and to work as a member of a team. Strong capacity to take initiative, seek out answers, and approach problems with curiosity. Have a learning mindset. Knowledge and/or certification with using the Child and Adolescent Needs Assessment (CANS) and other standardized assessment measures. Excellent organizational, computer, interpersonal and communication skills. Must have a car and good driving record Ability to undergo Livescan check and meet required standards needed to work with children. Supervision experience preferred Bilingual in Spanish preferred Work Environment While performing the duties of this job, the employee regularly works in an office setting or in the community. The San Francisco office is located at 832 Folsom Street in the SoMa neighborhood. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Position Type/Expected Hours of Work Full-time. Work schedule Monday through Friday, 8:30 a.m. to 5:00 p.m. Hours may vary based on client and program need; evenings may be required. Eligible for partial remote work, with supervisor approval. Travel Local travel to various worksites is required. Work Authorization/Security Clearance Livescan check, TB and health clearance, Covid-19 vaccination including boosters.

Description: ARS Parent Partner Accountable: ARS Program Supervisor Classification: Regular, Full Time, Non- Exempt (hourly) Date Revised: November 2025 ARS PARENT PARTNER ANOTHER ROAD TO SAFETY (ARS) Program HAYWARD and OAKLAND OFFICES Another Road to Safety Program (ARS) is an early intervention and prevention program offered through the Prevention and Intake Division of the Alameda County Department of Children and Family Services (DCFS or CFS). The strength of the ARS Program is our staff. Our Parent Partners all have personal experience successfully navigating the Alameda County Child Welfare system as clients. Parent Partners utilize their lived experiences to engage families while using a family-centered, early intervention and prevention approach. Role: The Parent Partner will work closely with families who are at risk of child abuse and neglect in Alameda County. The Parent Partner will work closely with families to increase involvement, setting goals, coaching family members through the process, and supporting them in achieving the set goals. The Parent Partner also helps to ensure that the integrity of the individual family's culture is fully integrated into every aspect of the care and support offered to the child and family. The Parent Partner ensures that culturally sensitive and family friendly engagement practices permeate throughout all of our program offerings. In addition, the Parent Partner will participate as a member of an Inter-Disciplinary team; including working closely with mental health professionals while representing the parent's perspective. As a Parent Partner, you will receive support from the Another Road to Safety Program management team in the form of training, professional development, reflective clinical supervision, and administrative support. Qualifications: Must be a birth parent who has successfully navigated the Alameda County Child Welfare System as a client, who has exhibited exceptional qualities in their own efforts to reunify and/or develop viable permanency plans for their children Ability to engage cross-culturally with diverse clientele and community partners, providing culturally relevant and sensitive support. Ability to engage professionally with parents, supervisors, peers, community partners and County staff. Personal experience connecting with community resources and ability to support families in accessing all needed community resources. Willingness to engage in personal and professional development in order to develop new skills and meet the challenges of the position. Willingness to engage in reflective practices and utilize other clinical approaches in identifying and addressing personal issues which may affect or be affected by working with families involved with the Child welfare system Good organization skills. Demonstrate good verbal and written communication skills Basic computer skills and/or commitment to receive training in this area Ability to pass a background clearance and TB test Valid California driver's license, a clear driving record, availability of personal vehicle, and personal vehicle insurance coverage. Willingness to work overtime as needed, including some evenings and weekend events Preferred Qualifications: Bilingual/Bicultural (Spanish or Cantonese) preferred Duties and Responsibilities: Provide outreach and engagement to families at risk of child abuse and neglect Demonstrate sensitivity and competence in dealing with ethnic, cultural and socioeconomically diverse client population spanning over a large geographic area. Conduct screenings for challenges such as safety risks, child development, etc. Develop the Family Care Plan in collaboration with the family's goals Conduct weekly face to face visits with families (within the community and/or parents' residence) Support parents in accessing resources that address basic needs and stabilization concerns, such as housing, food bank, general assistance, etc. Provide one to one support to the parent, i.e. role modeling advocacy for the parent; acting as a sounding board, motivator and coach for the parent Increase awareness about the importance of parent/professional partnerships Assist in the ongoing development and evaluation of the child's treatment plan; including educational and mental health treatment plans Assist families in increasing their support network on behalf of the needs of their child Assist families in their understanding of their role with their child Participate in Inter-Disciplinary Team meetings and represent the parent's perspective Engage in personal and professional development in order to develop new skills and meet the challenges of the position. Participate in related parent education trainings and workshops Participate in weekly individual and group reflective supervision; bi-monthly group processing Participate in required agency and county in-service training program Co-facilitate Parent Cafés, Fathers Support Groups and other parent training development events The ability to relate effectively and professionally with parents, supervisor, co-workers and staff in support of families. Maintain accurate case documentation and complete all paperwork by deadlines Meet and maintain all contract deliverables by deadlines Communicate daily schedules and plans clearly to supervisor and other relevant parties Maintain close contact with supervisor through email and cell phone contact (equipment provided) Perform all other duties as necessary for the good of the agency and program Work Environment While performing the duties of this job, the employee is required to regularly work off site and within the community as well as working in an office setting. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Position Type/Expected Hours of Work This is a full-time non-exempt position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5:30 p.m. Some evenings and weekends required. Travel Local travel to various worksites is required. Work Authorization/Security Clearance Employment is contingent upon passing a background check and obtaining TB and health clearances. When applicable, driving records are periodically reviewed in accordance with company policy. Employees must also comply with the organization's vaccination requirements. A Better Way is an Equal Opportunity Employer. Inclusive environments for all employees and applicants are our priority. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, neurodiversity, disability, protected veteran status, marital status, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. This document may be subject to periodic review and revision in compliance with California labor and employment regulations. Requirements:

Are you a motivated individual with a passion for supporting others and making a difference in the community? Hope Cooperative is a highly respected, award-winning nonprofit provider of a full array of mental health and supportive housing services in Sacramento County, and we need you to bring your compassion and support to the most vulnerable in our community. We are looking for dynamic, committed individuals to join our team! Title: Quality Assurance Specialist Program(s) and Location: Quality Assurance (Sacramento, CA) Schedule : Full-time non-exempt, 40 hours/week, Monday- Friday 8:00am-4:30pm Pay rate: $24.14/hour Benefits: HOPE Cooperative (aka TLCS, Inc.) offers a competitive benefits package consisting of, but not limited to, the following, and may be subject to change: 21 PTO days per year (4 weeks & 1 day) 26 PTO days after the 5th year (5 weeks & 1 day) 6 days paid sick time 11 paid holidays 1 Personal Day Leadership Development! Reimbursements! Eligible for Government Loan Forgiveness Programs Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage) HSA Contributions Flexible Spending Account 401k match PTO Cash Out Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more Employee Assistance Program Regular wage step scale increases Flexible start/end times for some positions iPhone with unlimited data for personal/professional use and laptop for some positions Clinical Supervision towards licensure (for certain positions and upon approval) CEU days for certain positions Up to $500 CEU allowance for certain positions Annual BBQ and staff appreciation awards Annual Gift Card Program Referral Bonuses * All benefit offerings are subject to change and are governed by the eligibility guidelines in the Employee Handbook. This list represents a general summary of available benefits and nothing stated here should be interpreted as being included in a written offer for employment. Position Description: The Quality Assurance Specialist, reporting to the Quality Assurance Manager, ensures accuracy, compliance, and efficiency across the organization's Medi-Cal billing programs. This role supports the revenue cycle by reviewing claims, identifying errors, monitoring billing trends, and ensuring adherence to payer rules, coding guidelines, and internal standards. The Specialist also monitors the quality of services provided through routine chart audits, ensuring compliance with organizational standards and county requirements. The ideal candidate is detail-oriented, highly organized, and experienced in behavioral health billing practices. Essential Duties and Responsibilities: (includes the following; other duties may be assigned) Review and update clients' Medi-Cal eligibility on a monthly basis, and prepare and distribute an eligibility spreadsheet to the assigned program to ensure accurate billing and timely reimbursement. Process medical record requests from a variety of agencies-including Social Security, attorneys, courts, physicians, and individuals-while ensuring strict adherence to all HIPAA-compliant guidelines and confidentiality regulations . Provide feedback, training, and quality improvement recommendations to billing staff, clinicians, and administrative teams. Collaborate with billing leadership to refine workflows, enhance quality standards, and support ongoing process improvement initiatives. Identify trends, errors, or process gaps that lead to denials, delays, or billing inconsistencies. Act as a designated Mandated Reporter, fulfilling the responsibility to report suspected abuse or neglect of children, dependent adults, disabled individuals, andseniors. This includes adhering to the "Duty to Warn" protocols by notifying authorities and potential victims of threats of physical harm. Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the HIPAA Manual. Regular and predictable attendance is an essential requirement of this position Attend meetings as assigned by the Quality Assurance Manager, actively participate, and share detailed notes and insights with the team. Other duties as assigned. Education and/or Experience: Demonstrated experience with Medi-Cal billing and EHR System. Two (2) years of office work experience with attention to details. Certificates, Licenses, Registrations: Possess a valid California Driver's License and current vehicle insurance. Driving records must meet, and continue to meet, the underwriting standards established by the generalized driving guidelines used by our insurance broker. Must provide proof of insurance. Must have at least 3 or more years of driving experience. Other Skills, Abilities, and Job Requirements: Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings. Consumer of mental health services or a family member of a mental health consumer is desirable. Work overtime as requested and approved. HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply. To apply, visit our Hope Cooperative - Online Career Center Final Filing Date: Until Filled

Pay Rate USD $24.35/Hr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 15,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position In service of LA Family Housing's programs and participants, the Administrative Assistant role is critical to carry out the mission of the agency and ensure smooth and efficient daily office operations. Under the supervision of the Office Manager, the Administrative Assistant is responsible for handling administrative tasks that aim to maintain the workflow and support the productivity of the Agency. The Administrative Assistant's duties and responsibilities involve providing administrative support to ensure efficient operation of the office, including but not limited to: providing customer service for LAFH's main campus, mail handling, ordering and distributing office supplies, check coordination, maintaining community workspaces, coordinating meeting spaces, supporting managers and employees through a variety of tasks, and being responsible for confidential and time-sensitive material. Reporting to the Administrative Office Manager, this position requires a high level of independent management, technology proficiency, effective time management, customer service, and record keeping. What You'll Do ADMINISTRATIVE SUPPORT: Perform diverse administrative responsibilities, including maintaining filing systems, scanning, copying, faxing, managing inbound/outbound mail, data entry, updating spreadsheets, and answering phones. Support with purchasing orders and processing expense reports. Assist the Agency in organizing corporate events, including staff appreciation, annual celebrations, and other related activities. Assist in special projects, coordinating with various departments, and ensuring deadlines are met. Submit purchase orders to Finance. OFFICE & KITCHEN SUPPLIES: Coordinate purchase, inventory, and delivery of office and kitchen supplies at LAFH's Main Campus. Maintain supply levels for copy rooms and kitchen areas. Schedule maintenance orders for the printers and other office equipment. Support with Office Management orders. MAIL & PACKAGE MANAGEMENT: Coordinate the sorting and distribution of incoming mail and packages for departments across the agency and co-located partners, employees, and program participants. Maintain accurate record-keeping of all incoming mail and packages processed through the mailroom and parcel lounge. GUEST EXPERIENCE: Welcome and assist staff, visitors, and partners by providing directions, answering FAQs, and delivering excellent customer care. Act as a liaison for North Campus parking reservation guests - assisting with entry and connecting them to the correct department official. Support office tenants and co-located partners with facility-related needs. COLLABORATION & COMMUNICATION: Represent LA Family Housing's culture statement and values in all interactions. Collaborate across departments to ensure consistency and efficiency in systems. Handle correspondence, emails, phone calls, and inquiries with professionalism and discretion. CONFIDENTIALITY & PROFESSIONALISM: Handling sensitive information and maintaining confidentiality. Exercising good judgment, maintaining confidentiality, and handling sensitive information appropriately. PROBLEM-SOLVING & PROACTIVITY: Anticipating needs, taking initiative, and being proactive in addressing potential challenges. Demonstrate analytical, troubleshooting, and problem-solving skills to identify issues and implement effective solutions. OTHER: Handle food order deliveries. Additional tasks, projects, and responsibilities as assigned by supervisor. What You're Skilled At Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail. Communication: Excellent written and verbal communication skills, as well as active listening Time Management: Efficiently managing time and resources to meet deadlines and handle various tasks simultaneously. Tech Proficiency: Proficiency in office software (such as Microsoft Office Suite, Google Workspace, Excel, Word, and PowerPoint), calendar management tools, and industry-specific Adaptability: Being flexible and adaptable in a fast-paced environment, adjusting to changing priorities and needs. Problem-Solving: Ability to identify issues, think critically, and provide solutions Team Player: Collaborating effectively with colleagues, executives, and other Professionalism: Customer service and public relations methods and techniques Other Maintain and execute confidential information. Obtain and maintain CPR/First Aid Ability to pass post-offer Tuberculosis (TB) Ability to lift up to 25 Ability to sit/stand for prolonged periods of Ability to work a standard work schedule Monday - Friday. Experience High School Diploma required; Associate degree preferred Two (2) years of administrative/clerical experience required What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment required. If an accommodation is needed, please inform the Human Resources Department. Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage.

Are you a motivated individual with a passion for supporting others and making a difference in the community? Hope Cooperative is a nonprofit that moves people from a life of instability by providing permanent supportive housing, mental health services, substance-use rehabilitation, and life skills. We are looking for dynamic, committed individuals to join our team. If you want to be part of the solution to solving homelessness in our community, we are looking for your talent and expertise as we transform and empower the lives of people with mental illness by supporting independence and preventing homelessness. Title: Shift Supervisor (SWING & NOC Shifts) Program(s): Outreach & Engagement Center (OEC) Schedule : Full-time non-exempt, 40 hours/week, Swing shift and NOC shift available Pay rate: $26.78/hour Benefits: HOPE Cooperative (aka TLCS, Inc.) offers a competitive benefits package consisting of, but not limited to, the following, and may be subject to change: 21 PTO days per year (4 weeks & 1 day) 26 PTO days after the 5th year (5 weeks & 1 day) 6 days paid sick time 10 paid holidays 1 Personal Day Leadership Development! Reimbursements! Loan Forgiveness! Employer-paid health insurance for employees and children Flexible Spending Account 401k match Employee Assistance Program Regular hourly wage step scale increases Flexible start/end times for some positions iPhone with unlimited data for personal/professional use and laptop for some positions Clinical Supervision towards licensure (for certain positions and upon approval) CEU days for certain positions Free CEUs for certain positions Annual BBQ and staff appreciation awards Annual Gift Card Program Referral Bonuses PTO Cash Out Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more. * All benefit offerings are subject to change and are governed by the eligibility guidelines in the Employee Handbook. This list represents a general summary of available benefits and nothing stated here should be interpreted as being included in a written offer for employment. Position Description: Under the direct supervision of the individual designated on the agency Organizational Chart, the Outreach and Engagement Center Shift Supervisor will support the Program Manager to ensure that individuals who are experiencing homelessness are offered brief respite and information, advocacy and referrals for continued assistance and support after they leave the Outreach and Engagement Center. The Shift Supervisor is responsible for managing the operations of the Center while on duty and reporting outcomes. The Outreach and Engagement Center is a program designed to provide respite for adults experiencing homelessness who are referred to us from City of Sacramento Department of Community Response, Sacramento County Park Rangers or the City of Sacramento Impact Team who are camping in the immediate vicinity of the Center. The Center is a place to receive support, services, linkages and to gain hope for a resolution. This program is designed to provide a safe environment for individuals who are in need of relief from the stresses homelessness, and who need assistance in accessing services and resources. The Outreach and Engagement Center is open and welcomes individuals 24 hours a day / 7 days a week by referral invitation only. Services will be offered from a Trauma informed perspective and will utilize Motivational Interviewing and other Evidence Based Practices as appropriate. Essential Duties and Responsibilities (includes the following; other duties may be assigned) Support individuals with active listening, demonstrate empathy and carry a message of hope and recovery Ensure that Best Practices of mental health recovery are taught and implemented. Observe, assess, intervene and refer (within one's scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms and substance use issues. Assure the safe, effective and efficient implementation of direct services to guests in accordance with established policies, procedures and standards of care. Coordinate guest care with community resources as applicable. Ensure that direct report staff is informed regarding pertinent Agency business. Connect with partner organizations and programs as needed to ensure appropriate and sufficient referrals and to receive updated community information. Follow and apply all personnel policies seeking appropriate consultation when necessary. Assess, train, and support direct reports including interns/volunteers to ensure quality services. Ensure for the review, evaluation and screening of relevant employment applications. Interview and check references on job applicants. Make hiring recommendations to the appropriate management team member. Coordinate guest care with community resources as applicable using online direct referral and closed loop referral tools such as “UniteUS and Find Help”. Accurately complete all necessary forms, reports and paperwork required by the funder on a timely basis (e.g., progress notes, special incident reports, discharge summaries, , HMIS, ViSpdat and other reports as required). Requisition and purchase household, maintenance, office and program supplies as applicable. Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm. Assist in guest concerns and complaints, intervene in, and/or oversee, crises and emergencies as they occur. Ensure the accurate screening and assessment of admissions and discharges in conjunction with contracted criteria. Ensure that the Center and surrounding environment is clean and fit for occupancy, where applicable. Provide and assist with cleaning as needed. Ensure that onsite Kennel operation is managed in a clean and safe manner. Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the agency HIPAA Manual. Supervisory Responsibilities: Directly supervises employees in the Outreach and Engagement Center department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education and/or Experience: Two (2) years demonstrated experience communicating and interacting with people experiencing homelessness, people experiencing a mental health crisis or people with behavioral health challenges.. Ability to supervise, delegate and provide leadership to staff. Knowledge of community organizations and community resources. Mental health crisis intervention experience is highly desirable. Work experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable. Knowledge of 12-Step Programs and/or personal experience with substance abuse recovery is highly desirable. Lived experience with homelessness, mental health challenges or substance use disorders or as a family member of someone who has lived experience. Certificates, Licenses, and Registrations Provide own automobile, possess a valid California Driver's License, and have adequate vehicle insurance as required by California state law. In addition, an employee's driving record must meet, and continue to meet, the underwriting standards established by the generalized driving guidelines used by our insurance broker. Must have at least 3 or more years of driving experience. Other Skills, Abilities and Job Requirements: Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings. HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply. To apply visit Hope Cooperative - Online Career Center Final Filing Date: Until Filled

Pay Rate USD $26.42/Hr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 13,000+ people's lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position The Substance Use Disorder Specialist is responsible for providing Project Based substance use disorder assessments, counseling, crisis intervention, follow-up referral/service, as well as appropriate programming at multiple PSH sites. This position will work within a Project Based Multidisciplinary Team and will collaborate with various community agencies and programs that provide inpatient and outpatient substance use treatment. What You'll Do Provides Project Based outreach to participants with a history of Homelessness living in permanent supportive housing. Motivates PSH residents to engage in services and activities that promote well-being by building rapport, collaborating with the ICMS team and providing support to participants Creates relationships with substance use treatment providers and develops the referral process; maintains a resource listing of substance use disorder services Collaborates with Assistant Directors, Enrichment Coordinator and onsite staff to develop programming for all PSH sites Screens and identifies persons with a substance use disorder or substance use symptoms; works with the individuals to develop a substance use treatment plan utilizing a harm reduction approach Provides follow-up services to ensure that referrals are completed; provide advocacy as needed, engage in care coordination and discharge planning Responsible for providing insight and knowledge of substance use-related disorders to outreach team members Maintains thorough and accurate records in both written form and through assigned electronic databases Coordinates program department activities as directed by supervisor Attends various regular staff, agency and community meetings as designated by supervisor Drives personal vehicle in and around Los Angeles County and drives agency vehicles periodically to transport clients Additional tasks, projects, and responsibilities as assigned by supervisor What You're Skilled At Experience in field-based services and familiarity with Coordinated Entry System (CES) for homelessness In-depth knowledge of issues faced by homeless individuals, including health, substance abuse, mental health, and resources Demonstrates empathy, non-judgmental attitude, and high tolerance for individuals with mental and physical health needs Familiarity with "harm reduction" and "housing first" approaches Understanding of substance use disorders according to DSM-5 Proficient in extensive charting, electronic data entry, and documentation Clinical experience with multiple diagnoses Availability for after-hours crisis response Handling emotionally charged situations and providing crisis intervention Collaborative work within multidisciplinary teams Conflict resolution expertise Proficiency in Microsoft Office, Zoom, and web-based software Strong prioritization skills for roles and tasks Advocacy and creative problem-solving abilities Other Maintain and execute confidential information according to HIPAA standards Excellent written and verbal communication and interpersonal skills Ability to be flexible and work in an environment subject to ongoing change Bilingual: Spanish/English preferred Obtain and maintain CPR/First Aid Certification Ability to pass post-offer Tuberculosis (TB) clearances Ability to pass a Pre-Employment Physical Exam Travel is a regular duty for this position and is required 30% of the time Must have and maintain a valid California Driver's License and auto insurance in good standing Use of a personal vehicle to travel between worksites and other locations is required Ability to work a 9/80 work schedule Experience Must be registered with CAADE, CADTP, and CCAPP. Must be enrolled in a substance use disorder (SUD) counselor training program but have not yet completed the training program, internship hours, and certification exam. Must be able to provide documentation of enrollment in the SUD counselor training program and registration with CAADE, CADTP, and CCAPP. OR Completed Substance Use Counselor course work including internship and externship hours and certification exam Active CAADE, CADTP, and CCAPP accreditation required 6 months experience providing direct homeless service delivery, case management, health care, behavioral health care, or substance use counseling required Experience working with individuals experiencing homeless preferred What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment required. If an accommodation is needed, please inform the Human Resources Department. Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage.

Are you a passionate and motivated individual eager to make a positive impact in the community? Hope Cooperative is a well-respected, award-winning nonprofit organization that provides comprehensive mental health and supportive housing services across Sacramento County. We're seeking compassionate, dedicated individuals to join our team and support the most vulnerable in our community. With our ongoing expansion, we're hiring and offering a sign-on bonus! Title: Program Director (Licensed or Licensed Waived *REQUIRED*) Program(s) and Location: New Direction FSP (Sacramento) Schedule: Full-time exempt, Monday-Friday, may require working some evenings and weekend schedules Pay rate: $4,384.94 (Associate/test eligible) - $4608.19 (Licensed) paid semi-monthly Benefits: HOPE Cooperative (aka TLCS, Inc.) offers a competitive benefits package consisting of, but not limited to, the following, and may be subject to change: 21 PTO days per year (4 weeks & 1 day) 26 PTO days after the 5th year (5 weeks & 1 day) 6 days paid sick time 11 paid holidays 1 Personal Day Leadership Development Reimbursements Eligible for Government Loan Forgiveness Programs Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage) HSA Contributions Flexible Spending Account 401k match PTO Cash Out Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more Employee Assistance Program Regular wage step scale increases Flexible start/end times for some positions iPhone with unlimited data for personal/professional use and laptop for some positions Clinical Supervision towards licensure (for certain positions and upon approval) CEU days for certain positions Up to $500 CEU allowance for certain positions Annual BBQ and staff appreciation awards Annual Gift Card Program Referral Bonuses ESSENTIAL DUTIES and RESPONSIBILITIES: include the following. Other duties may be assigned. Support individuals with active listening, demonstrate empathy and carry a message of hope and recovery Ensure that Best Practices of mental health recovery are taught and implemented. Observe, assess, intervene and refer (within one's scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms and substance use issues. Assure the safe, effective and efficient implementation of direct services to clients in accordance with established policies, procedures and standards of care. Coordinate client treatment and care with psychiatrists and other members of the treatment team or with community resources as applicable. Ensure that direct report staff is informed regarding pertinent Agency business. Act as liaison between Sacramento County departments, all funding sources and collaborative agencies to negotiate, fulfill, complete and submit reports regarding scopes, billing rates, staff detailing, MOUs and all other aspects of the contract. Ensure that documentation meets Agency and Funding Source standards. Support and direct managers regarding personnel issues, following all personnel policies seeking appropriate consultation when necessary. Assess, train, and support direct reports including interns/volunteers to ensure quality services. Ensure for the review, evaluation and screening of relevant employment applications. Interview and check references on job applicants. Make hiring recommendations to the appropriate management team member. Review program budget, make recommendations for budget changes/adjustments and major purchases and ensure the programs remains within budget limitations. Provide after-hours service/back-up and crisis intervention on a rotating basis in applicable programs. Assist with assigned organizational development activities, grant writing and other major projects. Write new procedures and/or policies as requested or needed. Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm. Ensure the accurate screening and assessment of admissions and discharges in conjunction with contracted criteria. Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the agency HIPAA Manual. Education and/or Experience: Four (4) years demonstrated experience supervising, delegating, and providing leadership to staff. Three (3) years of full-time experience in a mental health setting. Three (3) years of demonstrated work experience with, and expert knowledge of, the Medi-Cal billing system. Demonstrated knowledge of and the ability to teach the principles of social rehabilitation. Demonstrated knowledge of group work principles and the ability to work effectively with groups. Knowledge of community organizations and community resources. Work experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable. Knowledge of 12-Step Programs and/or personal experience with substance abuse recovery is highly desirable. Consumer of mental health services or a family member of a mental health consumer is desirable. Certificates, Licenses, Registrations: Must meet the qualifications of a Mental Health Rehabilitation Specialist Provide own vehicle, possess a valid California Driver's License and current vehicle insurance. Driving record must meet, and continue to meet the generalized driving guidelines used by our insurance broker. Must have at least 3 years of driving experience. Must obtain CPR and First Aid certificates within the first six (6) months of employment. Must attend Pro-Act training through the agency and obtain Pro-Act Certification within the first year of employment. If applicable, obtain 5150 designation through the County of Sacramento within the first year of employment. Other Skills, Abilities, and Job Requirements: Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings. Consumer of mental health services or a family member of a mental health consumer is desirable. HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply. To apply, visit our Hope Cooperative - Online Career Center Final Filing Date: Until Filled

Pay Rate USD $26.42/Hr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 15,000+ people's lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position The Regional Coordinator will work with internal departments and external partners to build capacity and effective and efficient utilization of the Coordinated Entry System (CES) in Service Planning Area (SPA) 2. The Regional Coordinator will build and maintain a collaborative of community partners and collaborate with SPA Workforce to leverage existing and new SPA resources. This position will be the key point of contact to ensure the Adult, Family and/or Transitional Age Youth (TAY) populations have an effective and rapid referral system for direct services in SPA 2. The Regional Coordinator will work with LAFH program departmental leadership and external SPA 2 community partners to streamline service delivery, system development, data quality, and the referral system. What You'll Do Develop strong relationships with community partners and SPA 2 leadership Work as a conduit between SPA 2 CES, SPA 2 Homeless Coalition, and its subcommittees to ensure appropriate points of contact, partners, and goals are established Establish and maintain an effective referral network for support services (crisis housing; mental health; substance abuse; domestic violence hotline) Facilitate community partner usage of the SPDAT assessment tool, community queue and matching process to determine vulnerability of a person experiencing homelessness Work with the Data and QA Team to ensure SPA wide data and performance metrics at the SPA 2 level Act as a liaison between community partners and internal departments for referral request Spearhead coordination of internal departmental leadership and partner agencies to ensure compliance, utilization of best practices and achievement of contractual outcome requirements Share evidence-based tools with providers to improve level of service provision and system development Assist providers with accessing resources and services to improve their housing navigation services Provide instruction and assistance to sub-contractors and providers in integrating best practices and referrals/system network Work in collaboration with internal departments to provide support to agencies seeking LAFH programmatic services Represent LAFH at community meetings, conferences and special events involving entry way into CES Drive personal vehicle in and around Los Angeles County Additional tasks, projects, and responsibilities as assigned by supervisor What You're Skilled At Knowledge of homeless populations, systems, and programs, including federal policy and programs guidelines under the Coordinated Entry System (CES) Knowledge of relevant evidence-based practices for homeless systems and interventions, such as Housing First Model, Motivational Interviewing, Harm Reduction, and Critical Time Intervention Ability to work with high profile stakeholders and conduct street-based activities Strong comfort with presenting and planning and conducting skill building activities for a diverse set of stakeholders Ability to network and build relationships Ability to demonstrate creative and solution-focused problem-solving skills Other Maintain and execute confidential information according to HIPAA standards Experience with the Homeless Management Information System (HMIS) Obtain and maintain CPR/First Aid Certification Ability to pass post-offer Tuberculosis (TB) clearances Travel is a regular duty for this position and is required 50% of the time Use of a personal vehicle to travel between worksites and other locations is required Must have and maintain a valid California Driver's License and insurance in good standing Ability to work a 9/80 work schedule and be flexible with working weekends Experience Bachelor's degree in a social service related field preferred At least five (3) year's working in social services, public sector, or community advocacy work What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment. If an accommodation is needed, please inform the Human Resources Department. Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage.

Are you passionate about making a real difference in your community? Hope Cooperative is a well-respected, award-winning nonprofit providing comprehensive mental health and supportive housing services throughout Sacramento County. We're looking for compassionate, motivated individuals who want to support some of our community's most vulnerable neighbors. As we continue to grow, we're excited to welcome new team members to join our mission! Title: Chief Financial Officer (CFO) Program(s) and Location: Business Administration (Sacramento, CA) Schedule: Full-time exempt, Monday-Friday, may require working some evenings and weekend schedules Pay rate: $190,296 - $220,291 annually Benefits: HOPE Cooperative (aka TLCS, Inc.) offers a competitive benefits package consisting of, but not limited to, the following, and may be subject to change: 21 PTO days per year (4 weeks & 1 day) 26 PTO days after the 5 th year (5 weeks & 1 day) 6 days paid sick time 11 paid holidays 1 Personal Day Leadership Development Reimbursements Eligible for Government Loan Forgiveness Programs Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage) HSA Contributions Flexible Spending Account 401k match PTO Cash Out Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more Employee Assistance Program Regular wage step scale increases Flexible start/end times for some positions iPhone with unlimited data for personal/professional use and laptop for some positions Clinical Supervision towards licensure (for certain positions and upon approval) CEU days for certain positions Up to $500 CEU allowance for certain positions Annual BBQ and staff appreciation awards Annual Gift Card Program Referral Bonuses About the Position: The Chief Financial Officer (CFO) oversees the financial, banking, budgeting, and accounting functions of the Agency and its affiliated entities, and is responsible for supervision of the day-to-day activities of the Agency's Accounting/Payroll Department. The CFO is also part of the Leadership Team, assisting in making critical decisions for the entire Agency as well as organizational development. The CFO is responsible for ensuring compliance with relevant laws and authorities, as well as implementing sound administrative, financial and cash management practices across a multi-entity organizational structure. Specific functions include overall management of the automated accounting and payroll systems; preparation of annua1 Agency budgets and grant budgets; preparation and presentation of timely and accurate GAAP financial statements; supervision/preparation of periodic claims and required reports to funding agencies, the IRS, California Franchise Tax Board, Secretary of State, and other regulatory bodies; coordination of the Agency's banking functions; updating and maintaining written accounting and fiscal management procedures; and coordination with private and government auditors. In addition, the CFO provides fiscal oversight for affiliated LLCs, including property-holding entities, and ensures appropriate financial reporting, tax compliance, and inter-entity coordination in support of the Agency's mission and long-term sustainability. Essential Duties and Responsibilities include the following: Administrative Responsibilities: Perform accounting, maintain documentation, and prepare reports related to administration of the Employee Retirement Plan sponsored by the Agency, including the review and approval of the annual IRS Form 990. Oversee financial governance and compliance for affiliated legal entities, including LLCs, ensuring alignment with Agency policies, regulatory requirements, and best practices. In partnership with the Leadership Team, act as a fiduciary to the Agency's Profit Sharing Plan and Trust/401(k) Retirement Plans. Serve as liaison to the Board of Directors' Finance Committee, including preparing meeting agendas and related materials. Community Relations: Negotiate and oversee financial relationships with lenders and banking institutions. Fiscal Responsibilities: Prepare budgets and budget revisions, including preparation of detailed schedules supporting budget line items. Make recommendations for budget revisions where appropriate. Ensure complete, accurate, and up-to-date financial records (including general ledger and sub-ledgers) are maintained on all accounting activities of the Agency. Ensure the Accounting Department is prepared for all audits and site visits conducted by funding oversight agencies and independent auditor(s). Review and approve all cash receipts entries, accounts payable coding and journal entries, and initiate such entries when necessary. Analyze/reconcile general ledger accounts and adjust as necessary. Prepare cash flow analysis as needed. Monitor bank balances. Establish and supervise accounting and financial control policies and procedures for fund-raising events. Manage all Agency credit cards and vendor accounts. Program Management/Development: Meet regularly with the CEO for supervision and to review the Accounting Department's activities and progress related to the Agency's financial goals and objectives. Develop, supervise and modify accounting methods and procedures to conform with GAAP, the regulations of the Agency's multiple funding sources, and recommendations of the company's auditing firm. Assist in the preparation of proposals and grant writing. Reporting Documentation: Prepare accurate and timely accrual basis, GAAP financial statements, with budget-to-actual variances, for distribution to managers, administrative staff, Board of Directors/Finance Committee, funding agencies, and other interested parties. Prepare monthly Agency financial statements for distribution to management and the Board of Directors. Prepare monthly budget-to-actual program financial statements for managers. Prepare/supervise preparation of claims, semi-annual and annual cost reports as required by funding sources. Develop and prepare other financial management reports as necessary for and requested by Agency management. Ensure the completion and accuracy of reports to funding sources, and review documentation to ensure Agency and Funding Source standards are being met. Review annual filings (990, 199, CT-2) prepared by an outside CPA for the Agency and affiliated entities, as applicable. Prepare or review all necessary filings required by regulatory agencies including: quarterly federal and state payroll tax and retirement plan returns (DE 3's and 941's, etc.), and other filings which may arise as the Agency grows. Complete all necessary forms and paperwork required by the programs on a timely basis (e.g., Federal forms, State/County forms, etc.). Oversee and coordinate all federal, state, and local tax filings for the Agency and its affiliated LLCs, including multi-entity and multi-jurisdictional requirements. Ensure timely and accurate filings and ongoing compliance with the California Franchise Tax Board, Secretary of State, and other applicable regulatory agencies for all entities. Manage the flow of information and coordination with external tax advisors and CPAs related to complex organizational and entity-specific tax matters. Monitor regulatory changes and ensure ongoing compliance as the Agency's organizational and legal structure evolves. Organizational Complexity & Growth: Serve as a strategic financial leader during a period of organizational growth that includes multiple affiliated legal entities and mission-driven property assets. Support the CEO and Board in understanding the financial, tax, and compliance implications of organizational structure, affiliated entities, and long-term asset stewardship. Additional Duties (Other duties may be assigned.) Meet with the CEO for consultation, to review progress related to goals within the program, to recommend changes in program focus and/or budget implications, and to communicate needs and services. Provide accounting orientation and training for all new Agency staff. Write new procedures and/or policies approved by the CEO. Develop, implement and update accounting and reporting systems in the Agency's Procedures Manual. Assist the Leadership Team with assigned organizational development activities including mergers, acquisitions, and other major projects including expansions/reductions and related reorganization activities. Hire and supervise consultants as necessary to carry out accounting, financial, and other tasks as appropriate. Attend Leadership Team and Managers Meetings, County and other meetings, trainings, seminars and professional skills development programs inside and outside the Agency as needed and/or required. Coordinate or assist in, special research or management information projects as assigned by the CEO, including collecting data, creating, preparing and distributing various types of reports for evaluation purposes. Ensure confidentiality and compliance with Agency HIPAA Privacy Policies. Perform filing, the duplicating of forms and related office functions as needed. Participate in Agency-wide group activities (e.g. staff breakfasts, picnic, retreat, etc.). Travel to other program sites and destinations when necessary. Supervisory Responsibilities: Supervise all functions related to the Agency's automated accounting system. Conduct supervisory meetings and supervise assigned staff indicated on Agency's Organizational Chart. Coordinate staff schedules, ensuring appropriate department coverage. Assess, train, and support direct reports to ensure quality services. Conduct regularly scheduled performance evaluations on each supervisee according to personnel policies. Ensure and/or provide needed and required orientation and training to staff. Ensure completion of, review and approve mileage sheets, petty cash vouchers, budget requests and related program expenses, keeping within budget limitations. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Minimum of 10 years' experience in affordable housing real estate development, with at least 5 years in a senior leadership or director-level role with a focus on serving vulnerable populations, especially those transitioning out of homelessness. Demonstrated success in leading full-cycle development of LIHTC, PSH, and/or affordable housing projects. Deep knowledge of federal, state, and local housing finance tools, including public-private partnership models. Proven ability to manage complex budgets, capital stacks, and regulatory compliance. Experience working with vulnerable populations and a strong understanding of supportive housing principles. Excellent leadership, negotiation, and relationship-building skills. Previous experience working with individuals with psychiatric and/or other disabilities, homelessness and substance abuse is highly desirable. Certificates, Licenses, Registrations: Provide own vehicle, possess a valid California Driver's License and current vehicle insurance. Driving record must meet, and continue to meet the generalized driving guidelines used by our insurance broker. Must have at least 3 years of driving experience. Other Skills, Abilities, and Job Requirements: Ability to pass clearance of various agencies including but not limited to, the Department of Justice, the Federal Bureau of Investigation, the Department of Motor Vehicles, a third party consumer reporting agency, and, perhaps, other agencies. Consumer of mental health services or a family member of a mental health consumer desirable. HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply. To apply, visit our Hope Cooperative - Online Career Center Final Filing Date: Until Filled

Are you a passionate and motivated individual eager to make a positive impact in the community? Hope Cooperative is a well-respected, award-winning nonprofit organization that provides comprehensive mental health and supportive housing services across Sacramento County. We're seeking compassionate, dedicated individuals to join our team and support the most vulnerable in our community. With our ongoing expansion, we're hiring and offering a sign-on bonus! Position Title: Personal Services Coordinator (Mental Health Case Manager) Program(s) and Location: New Direction, CORE X, CORE Howe (Sacramento, CA) Schedule : Full-time, Non-Exempt, 40 hours per week, Monday - Friday 8:00am-4:30pm (may require working some evenings and weekend schedules) Pay rate: $24.49 - $27.00 hourly depending on years of experience, education, and years of service About the Position: The Personal Services Coordinator works as part of multi-disciplinary team to provide and coordinate services and resources for clients in the community. The goal of the Personal Services Coordinator is to provide referrals, crisis intervention, support and encouragement to enable the client to access and use mental health and other services that prevent hospitalization and incarceration, and help the client find and maintain permanent housing and mental stability. This position assists clients with financial matters and entitlement issues in collaboration with Benefits/Employment/Housing specialist, and gives the clients the care and attention needed to enable them to learn better coping skills, independent living skills, and techniques to empower clients with recovery, a sense of responsibility, and independence. The Personal Services Coordinator is the point of contact for client care and is responsible for ongoing maintenance of chart and services. This role includes coordinating with additional service team member. Essential Duties & Responsibilities: Support individuals with active listening, demonstration of empathy and carry a message of hope and recovery. Observe, assess, intervene and refer (within one's scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms and substance use issues. Develop service/goal plans with clients and meet with the clients as needed to encourage, support and advocate for progress and assist with skill development. Work with a multi-disciplinary team to provide integrated psychosocial rehabilitative services to clients in the community and their homes, and attend meetings to ensure continuity of care for clients. Provide positive public relations, community referrals, information and support by linking clients to needed resources; advocate with and on behalf of clients and significant support persons the clients have identified. Accurately complete all necessary forms, reports and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, Medi-Cal billing, EHR forms, HMIS). Facilitate planning of social, cultural, educational, supportive and recreational group activities. Shop for food and household supplies to meet program or client needs. Ensure the office, house, rooms, units and yard are clean and fit for occupancy, where applicable. Provide and assist with cleaning as needed. Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm. Transport clients. Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the Agency HIPAA Manual. Regular and predictable attendance required. Use motivational interviewing, trauma-informed care, and harm-reduction practices Qualifications: Ability to work with individuals who have a mental health diagnosis. Experience is highly desirable Experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable Lived experience as a mental health consumer or a family member/loved one of a mental health consumer is desirable Mental health crisis intervention experience is highly desirably Medi-Cal billing experience, rehab experience, and assessment writing skills are highly desirable High School Diploma or GED required Preferred Qualifications: Meet the qualifications of a Mental Health Assistant III (MHA III): A minimum of four (4) years of full-time equivalent (FTE) direct care experience in the mental health field providing mental health services; OR Two (2) years of FTE direct care experience in a mental health-related field providing mental health services and two years of education (60 semesters or 90 quarter units) with a minimum of 12 semesters (18 quarter units) in a mental health-related subject such as child development, social work, human behavior, rehabilitation, psychology or alcohol and drug counseling; OR Two (2) years of FTE direct care experience in a mental health-related field providing direct mental health services and a certificate of completion from the County Core Skills Training ( MHRS highly desired ) Certificates, Licenses, Registrations: Possess a valid California Driver's License and current vehicle insurance. Driving records must meet, and continue to meet, the underwriting standards established by the generalized driving guidelines used by our insurance broker. Must provide proof of insurance. Must have at least 3 or more years of driving experience. Other Skills, Abilities, and Job Requirements: Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings Consumer of mental health services or a family member of a mental health consumer is desirable Work overtime as requested and approved, including after-hours duty as needed Benefits: HOPE Cooperative (also known as TLCS, Inc.) provides a competitive benefits package, which includes, but is not limited to, the following items. Please note that benefits may be subject to change: 21 PTO days per year (4 weeks & 1 day) 26 PTO days after the 5th year (5 weeks & 1 day) 6 days paid sick time 11 paid holidays 1 Personal Day Leadership Development Reimbursements Eligible for Government Loan Forgiveness Programs Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage) HSA Contributions Flexible Spending Account 401k match PTO Cash Out Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more Employee Assistance Program Regular wage step scale increases Flexible start/end times for some positions iPhone with unlimited data for personal/professional use and laptop for some positions Clinical Supervision towards licensure (for certain positions and upon approval) CEU days for certain positions Up to $500 CEU allowance for certain positions Annual BBQ and staff appreciation awards Annual Gift Card Program Referral Bonuses * All benefit offerings are subject to change and are governed by the eligibility guidelines in the Employee Handbook. This list represents a general summary of available benefits and nothing stated here should be interpreted as being included in a written offer for employment. HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply. To apply, visit our Hope Cooperative - Online Career Center Final Filing Date: Until Filled

Are you a passionate and motivated individual eager to make a positive impact in the community? Hope Cooperative is a well-respected, award-winning nonprofit organization that provides comprehensive mental health and supportive housing services across Sacramento County. We're seeking compassionate, dedicated individuals to join our team and support the most vulnerable in our community. Position Title: Housing Resource Specialist Program(s) and Location: CORE X (Sacramento, CA) Schedule : Full-time, Non-Exempt, 40 hours per week, Monday - Friday 8:00am-4:30pm (may require working some evenings and weekend schedules) Pay rate: $24.49 - $27.00 depending on education and experience. About the Position: The Housing Specialist has the responsibility to assist clients to find housing and support housing, form relationships with landlords to increase housing availability for clients, coordinate the rental subsidies with the agency's Property Management, formulate housing plans, and provide other housing support. Essential Duties & Responsibilities: Support individuals with active listening, demonstration of empathy, and carry a message of hope and recovery. Observe, assess, intervene, and refer (within one's scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms, and substance use issues. Work with a multi-disciplinary team to provide integrated psychosocial rehabilitative services to clients in the community and their homes, and attend meetings to ensure continuity of care for clients. Develop service/goal plans with clients and meet with the clients as needed to encourage, support and advocate for progress and assist with skill development. Provide positive public relations, community referrals, information, and support by linking clients to needed resources; advocate with and on behalf of clients and significant support persons the clients have identified. Accurately complete all necessary forms, reports, and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, Medi-Cal billing, EHR forms, and HMIS). Shop for food and household supplies to meet program or client needs. Ensure the office, house, rooms, units, and yard are clean and fit for occupancy, where applicable. Provide and assist with cleaning as needed. Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults, and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm. Transport clients as needed. Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the agency's HIPAA Manual. Regular and predictable attendance is required. Use motivational interviewing, trauma-informed care, and harm-reduction practices. Qualifications: Ability to work with individuals who have a mental health diagnosis. Experience is highly desirable Experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable Lived experience as a mental health consumer or a family member/loved one of a mental health consumer is desirable Mental health crisis intervention experience is highly desirably Medi-Cal billing experience, rehab experience, and assessment writing skills are highly desirable Preferred Qualifications: Meet the qualifications of a Mental Health Assistant III (MHA III): A minimum of four (4) years of full-time equivalent (FTE) direct care experience in the mental health field providing mental health services; OR Two (2) years of FTE direct care experience in a mental health-related field providing mental health services and two years of education (60 semesters or 90 quarter units) with a minimum of 12 semesters (18 quarter units) in a mental health-related subject such as child development, social work, human behavior, rehabilitation, psychology or alcohol and drug counseling; OR Two (2) years of FTE direct care experience in a mental health-related field providing direct mental health services and a certificate of completion from the County Core Skills Training ( MHRS highly desired ) Other Skills, Abilities, and Job Requirements: Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings. Consumer of mental health services or a family member of a mental health consumer is desirable. Benefits: HOPE Cooperative (also known as TLCS, Inc.) provides a competitive benefits package, which includes, but is not limited to, the following items. Please note that benefits may be subject to change: 21 PTO days per year (4 weeks & 1 day) 26 PTO days after the 5th year (5 weeks & 1 day) 6 days paid sick time 11 paid holidays 1 Personal Day Leadership Development Reimbursements Eligible for Government Loan Forgiveness Programs Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage) HSA Contributions Flexible Spending Account 401k match PTO Cash Out Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more Employee Assistance Program Regular wage step scale increases Flexible start/end times for some positions iPhone with unlimited data for personal/professional use and laptop for some positions Clinical Supervision towards licensure (for certain positions and upon approval) CEU days for certain positions Up to $500 CEU allowance for certain positions Annual BBQ and staff appreciation awards Annual Gift Card Program Referral Bonuses HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply. To apply, visit our Hope Cooperative - Online Career Center Final Filing Date: Until Filled

Are you a passionate and motivated individual eager to make a positive impact in the community? Hope Cooperative is a well-respected, award-winning nonprofit organization that provides comprehensive mental health and supportive housing services across Sacramento County. We're seeking compassionate, dedicated individuals to join our team and support the most vulnerable in our community. Position Title: OEC Case Manager Program(s) and Location: Outreach and Engagement Center (Sacramento, CA) Schedule : Full-time, Non-Exempt, 40 hours per week Monday through Friday 10:00 AM to 6:30 PM Pay rate: $25.19 hourly About the Position: The Outreach and Engagement Center Case Manager will assist individuals experiencing homelessness by offering brief respite and information, advocacy, and referrals for continued assistance and support after they leave the Outreach and Engagement Center. The Outreach and Engagement Center is a program designed to provide respite for adults experiencing homelessness who are referred to us by the City of Sacramento Department of Community Response, Sacramento County Park Rangers, or the City of Sacramento Impact Team who are camping in the immediate vicinity of the Center. The Center is a place to receive support, services, and linkages and to gain hope for a resolution. This program is designed to provide a safe environment for individuals who need relief from the stresses of homelessness, and who need assistance in accessing services and resources. The Outreach and Engagement Center is open and welcomes individuals 24 hours a day / 7 days a week by referral invitation only. Services will be offered from a Trauma-informed perspective and will utilize Motivational Interviewing and other Evidence-Based Practices as appropriate. Essential Duties & Responsibilities: Support individuals with active listening, demonstration of empathy, and carry a message of hope and recovery. Observe, assess, intervene, and refer (within one's scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms and substance use issues, and homelessness. Develop service/goal plans with clients and meet with the clients as needed to encourage, support and advocate for progress and assist with skill development. Provide positive public relations, community referrals, information, and support by linking clients to needed resources; advocate with and on behalf of clients and significant support persons the clients have identified. Accurately complete all necessary forms, reports, and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, HMIS, ViSpdat, and other reports as required). Ensure that the Center and surrounding environment are clean and fit for occupancy, where applicable. Provide and assist with cleaning as needed. May be asked to attend to pets and pet kennels as needed. Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults, and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm. Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the Agency HIPAA Manual. Regular and predictable attendance is required. Qualifications: Ability to work with individuals who have are experiencing homelessness and may have co-occurring disorders. Experience is highly desirable. Lived experience with homelessness, mental health challenges or substance use disorder is highly desirable. Knowledge of Sacramento community organizations and community resources is highly desirable. Mental health crisis intervention experience is highly desirable. Experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable. Knowledge of 12-Step Programs and/or personal experience with substance abuse recovery is highly desirable. Other Skills, Abilities, and Job Requirements: Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings Consumer of mental health services or a family member of a mental health consumer is desirable Work overtime as requested and approved, including after-hours duty as needed Benefits: HOPE Cooperative (also known as TLCS, Inc.) provides a competitive benefits package, which includes, but is not limited to, the following items. Please note that benefits may be subject to change: 21 PTO days per year (4 weeks & 1 day) 26 PTO days after the 5th year (5 weeks & 1 day) 6 days paid sick time 11 paid holidays 1 Personal Day Leadership Development Reimbursements Eligible for Government Loan Forgiveness Programs Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage) HSA Contributions Flexible Spending Account 401k match PTO Cash Out Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more Employee Assistance Program Regular wage step scale increases Flexible start/end times for some positions iPhone with unlimited data for personal/professional use and laptop for some positions Clinical Supervision towards licensure (for certain positions and upon approval) CEU days for certain positions Up to $500 CEU allowance for certain positions Annual BBQ and staff appreciation awards Annual Gift Card Program Referral Bonuses * All benefit offerings are subject to change and are governed by the eligibility guidelines in the Employee Handbook. This list represents a general summary of available benefits and nothing stated here should be interpreted as being included in a written offer for employment. HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply. To apply, visit our Hope Cooperative - Online Career Center Final Filing Date: Until Filled

Pay Rate USD $110,000.00/Yr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 17,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position The Director of Grants works within a team-oriented, fast-paced work environment. The Development and Community Engagement (DevCo) department is a talented, creative, and driven group of people focused on furthering the mission and values of the agency. As a senior member of DevCo, this position plays a significant role in the development and management of our private revenue growth and ensures grant proposal strategies align with and help support agency initiatives. The Director of Grants contributes to a $60 million organizational budget, including approximately $4 million in corporate and foundation grants annually. The Director of Grants leads the strategy and execution of all institutional fundraising efforts-developing compelling proposals and budgets, managing corporate and foundation relationships, overseeing grant reporting and compliance, and assessing program alignment-while partnering with the Chief Development Officer to ensure annual private fundraising goals are met and the team is successful. The ideal candidate brings exceptional writing skills, fundraising acumen, and a collaborative, proactive leadership style. What You'll Do Leads the strategy and execution of institutional fundraising, overseeing the full lifecycle of grant proposals, letters of intent, agreements, and relationship management with private and public funders. Ensures all submissions align with LAFH's priorities, funding needs, and long-term impact strategy. Partners closely with the Chief Development Officer to design and implement multi-year institutional fundraising strategies to increase revenue from private and public funders. Effectively manages and strengthens systems for proposal submission, grant reporting calendar, and other internal processes. Collaborates with Programs, Operations, People & Culture, and Finance teams to develop persuasive, outcomes-driven proposals, budgets and reports that advance funding priorities and reflect cross-departmental input. Translates complex program information into clear, outcomes-oriented narratives for diverse funding audiences. Collaborates with Data team to ensure outcome requirements are met, and to improve tracking and data around program outcomes for grants and public contracts Leads the grants team in building a pipeline of corporate and foundation prospects and ensuring cultivation and stewardship of institutional funders. Develops relationships with sources of private and public funding, and attends bidding conferences and foundation meetings as appropriate In partnership with leadership and program staff, prepare talking points and briefing materials for formal meetings and site visits with funders. Provides consistent messaging and data (including program outcome numbers) to assist with preparation of marketing materials, including brochures, newsletters and other promotional items such as website content, social media, annual reports, and more MANAGING STAFF Communicates company goals, safety practices and deadlines to team Promotes team member adherence to company regulations and performance goals Supervise and mentor grants team members, setting clear goals, providing ongoing feedback, and supporting professional development. Foster a culture of collaboration, accountability, and continuous improvement. Conducts timely performance evaluations and ensures submission to HR Coaches and develops direct supervisees and assess performance Conducts work schedules, reviews and approves timesheets and ensures staff attend and complete required trainings Documents and consults with HR regarding employee relation and staff performance issues Actively participates in the hiring process, including interviewing, onboarding and training Ensures clear communication of departmental goals and outcome measurements Ensures company brand materials and physical working spaces meets and exceeds company presentation standards OTHER Additional tasks, projects, and responsibilities as assigned by supervisor What You're Skilled At Communication Skills: Strong interpersonal, written and verbal communication skills. Excellent persuasive writing and an understanding of technical grants/fundraising writing strategy. Able to interact well with corporate, foundation and individual donors, and leadership staff Management: Ability to motivate and manage others, ensure quality and timeliness of outcomes, set goals and establish work plans, and train and coach others. Able to manage team members from other departments to get results in a timely manner Organizational Skills: Excellent time management and organizational skills with strong attention to detail. Able to prioritize work effectively and adjust to multiple, competing demands Technology Skills: Computer literacy, including strong word processing experience and mastery of MS Office applications, Salesforce or other CRMs, and ability to conduct and supervise internet research General: Highly motivated, with the ability to work independently, take initiative, participate as an effective team member, and follow through on tasks Other Maintains and executes confidential information according to HIPAA standards Obtain and maintains CPR/First Aid Certification Ability to pass post-offer Tuberculosis (TB) clearances This position does not require regular driving as part of daily duties but may be needed occasionally Ability to work a 9/80 work schedule Ability to work a hybrid schedule Experience Bachelor's degree (preferred) in Communications, Social Work, Public Administration, or a related field. Commensurate years of experience can be substituted for educational requirement Minimum of eight (8) years' experience in grant writing, fundraising, or partnership development, or an equivalent combination of education, training, and experience, including experience leading and mentoring a team Expertise in project management, grant writing, fundraising non-profit development and implementation, and other similar experience preferred Strong understanding of social services, homelessness, public funding streams, and the policy environment impacting vulnerable populations served by LAFH required Experience supervising staff Demonstrate progressive management and leadership positions What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility, Emergency Funds, and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment required. If an accommodation is needed, please inform the Human Resources Department. Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage.

Pay Rate USD $21.85/Hr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With over 40 years of experience and 15,000+ people's lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing! The Position The Resident Advocate is responsible for being an after-hours presence at LA Family Housing's Permanent Supportive Housing sites and providing crisis intervention when needed to residents during select hours. This position works with a tenant population that is formerly homeless and has high rates of health, mental health, and substance-related issues therefore, the Resident Advocate must be familiar with and have experience with this population. What You'll Do Be a welcoming presence onsite for tenants to engage with, by answering questions and providing information to tenants during select evening and weekend hours Coordinate with onsite service staff in regard to tenants that need after-hours monitoring, follow-up, or assistance Support with after-hours programing, tours and participant events Identify tenants displaying severe mental health symptoms and promptly contact the Psychiatric Medical Response Team (PMRT) if their behavior is harmful to themselves or others Gain an understanding of each tenant's unique personal and medical needs to provide the best possible support and establish relationship. Use a harm reduction and trauma-informed care approach to assist tenants Serve as a mediator in conflicts and attempt to de-escalate anxious or aggressive tenants Monitor cameras and respond to participant health and safety concerns in a timely manner. In the event of an emergency such as a health or mental health crisis, fire, or presence of unauthorized persons, contact emergency services (e.g., police, fire departments, PMRT) and notify the appropriate individuals and/or after-hours maintenance Maintain daily reports, documenting any incidents in the HMIS/Champ database system, and reporting to the Property Management and Service team Be familiar with the building lease term agreement and house rules Attend regular monthly team meetings/trainings and PSH department meetings as scheduled Provide support with after-hours programming, tours, and participant events Have schedule and site location flexibility (multiple sites) and be available to attend monthly meetings every second Thursday from 4-6pm Must have the flexibility to work evenings, weekends, and holidays at multiple sites Additional tasks, projects, and responsibilities as assigned by supervisor What You're Skilled At Fluency in both Spanish and English is an advantage Ability to provide crisis intervention services Strong advocacy and case management skills Proficiency in written and verbal communication Ability to work independently and as part of a team Excellent organizational skills and the ability to follow through on tasks Effective problem-solving, communication, and interpersonal skills Demonstrate empathy and maintain a non-judgmental attitude while interacting with individuals who have recently experienced homelessness Display a high level of tolerance and understanding for individuals with mental health and physical health needs Other Obtain and maintains CPR/First Aid Certification Must have the ability to lift a minimum of 50 pounds Ability to past a Pre-Employment Physical Exam Ability to pass post-offer Tuberculosis (TB) clearances Regular and prompt attendance in the office is required at all times Must have the flexibility to work evenings, weekends, and holidays at multiple sites. Maintains and executes confidential information according to HIPAA standards Respond in a timely manner in all aspects of communication with team member, participants, and partners Experience Experience in dealing with substance abuse, mental health, and crisis intervention desired What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility, Professional Development Funds, Emergency Funds, and more! Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment. If an accommodation is needed, please inform the Human Resources Department. Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage. #LI-SC1

Are you a motivated individual with a passion for supporting others and making a difference in the community? Hope Cooperative is a highly respected, award-winning nonprofit provider of a full array of mental health and supportive housing services in Sacramento and Yolo Counties, and we need you to bring your compassion and support to the most vulnerable in our community. We are looking for dynamic, committed individuals to join our team! Currently we are expanding and hiring! Title: Psychiatrist (Independent Contractor) Program(s) and Location: New Direction (Sacramento, CA) Schedule: 8 hours per week Pay rate: $200 hourly Benefits: No benefits offered as contractor Essential Duties and Responsibilities: (includes the following; other duties may be assigned) Conduct outpatient psychiatric evaluations for diagnosing, developing treatment plans, and prescribing medications as indicated. Provide ongoing medication support including prescribing, education and informed consent, medication monitoring, and developing positive Provider-Patient treatment alliances. CA DOJ - CURES monitoring for clients on controlled medications. 5150 - pre-evaluation Reference Treatment Guidelines as outlined in County algorithms provided. Maintain accurate and up-to-date electronic records and clinical documentation standards to ensure Medi-Cal, Medicare and County Compliance. (Monitored monthly by Program Director) Productivity Expectations 80%-(Monitored monthly by Program Director) Peer support: attend monthly staff meetings and/or quarterly provider meetings. Collaborate as a member of the multi-disciplinary team for the development and delivery of Education and/or Experience: Two year Residency or Fellowship in Psychiatry Active Federal Drug Enforcement Administration (DEA) prescribing license Medicare qualified and PESCO classification Certificates, Licenses, Registrations: This contract requires the successful candidate to obtain and maintain, during the life of the contract, a policy of professional liability insurance with policy limits of not less than $1,000,000 per claim and $3,000,000 in the annual aggregate. Additionally, the Contractor will also carry Workers' Compensation Insurance in accordance with the Workers' Compensation laws of the State of California and Employer's Liability Insurance with policy limits of not less than $1,000,000 per occurrence. Other Skills, Abilities, and Job Requirements: Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings. Work overtime as requested and approved. HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply. To apply, visit our Hope Cooperative - Online Career Center Final Filing Date: Until Filled

Are you a passionate and motivated individual eager to make a positive impact in the community? Hope Cooperative is a well-respected, award-winning nonprofit organization that provides comprehensive mental health and supportive housing services across Sacramento County. We're seeking compassionate, dedicated individuals to join our team and support the most vulnerable in our community. Position Title: Donor Relations & Fund Development Manager Program(s) and Location: Administration (Sacramento, CA) Schedule : Full-time, Exempt Pay rate: $3095.95 semi-monthly About the Position: The Donor Relations & Fund Development Manager plays a pivotal role in ensuring the sustainability and growth of Hope Cooperative's mission by cultivating meaningful and lasting relationships with donors, funders, and philanthropic partners. This position is dedicated to strengthening and diversifying the organization's philanthropic support through individual giving, corporate partnerships, grants, and events. Working closely with the CEO and Board of Directors, the Donor Relations & Fund Development Manager leads donor engagement strategies that inspire generosity, align giving opportunities with organizational priorities, and communicate the impact of Hope Cooperative's work. This role is responsible for stewarding existing donors with care, identifying new funding opportunities, managing the lifecycle of grants and sponsorships, and coordinating signature fundraising events. Beyond fundraising mechanics, the Donor Relations & Fund Development Manager serves as a relationship-builder helping donors, foundations, and community partners see themselves as vital partners in advancing housing stability, mental health support, and recovery empowerment. By bridging the values of philanthropy with the lived experiences of those we serve, this role ensures that donor investments are connected to real and lasting change. Essential Duties & Responsibilities: Donor Engagement & Stewardship Build and maintain strong, long-term relationships with individual donors, foundations, corporate partners, and community organizations. Develop and implement a donor stewardship program, including personalized communications, impact reports, and recognition activities. Ensure timely and accurate donor acknowledgments and maintain confidentiality of donor records. Collaborate with the CEO and Board of Directors to support donor cultivation and solicitation efforts. Fundraising & Campaigns Lead all donor-focused fundraising initiatives, including annual giving, major gifts, planned giving, and corporate sponsorships. Coordinate signature fundraising events, ensuring donor engagement and sponsorship goals are met. Partner with department team members to design donor-centered campaign messaging and materials. Track fundraising outcomes and provide regular reports to leadership and the Board. Grant & Institutional Giving Manage the full grant lifecycle for private foundations and corporate giving programs, including research, proposal development, reporting, and compliance tracking. Work closely with program staff to gather stories, data, and outcomes that demonstrate impact for funder reporting. Research new institutional funding opportunities to expand and diversify revenue streams. Community & Board Engagement Represent Hope Cooperative at donor meetings, networking events, and community functions. Provide support and tools to Board members and volunteers engaged in fundraising efforts. Serve as a resource for leadership and staff to align fundraising strategies with organizational priorities. Data & Systems Management Maintain donor and prospect records in the organization's CRM/database with accuracy and timeliness. Track giving history, donor interactions, and reporting deadlines to support strategic donor engagement. Use data to analyze donor trends and identify opportunities for growth in philanthropic support. Agency Wide Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm. Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the Agency HIPAA Manual. Other job duties as assigned. Supervisory Responsibilities: Directly supervises volunteers, interns, and/or contractors engaged in fundraising, events, and donor stewardship activities. Provides guidance and oversight to event committees and fundraising volunteers, ensuring effective donor engagement and successful event outcomes. May supervise staff assigned to donor relations or development projects as the fundraising program grows. Carries out supervisory responsibilities in accordance with organizational policies and applicable laws, including onboarding, training, scheduling, and providing performance feedback. Qualifications: Bachelor's degree in nonprofit management, business, communications, public relations, or a related field; or equivalent combination of education and relevant experience. Minimum of 3 years of progressively responsible experience in fundraising, donor relations, philanthropy, or nonprofit development. Demonstrated success in cultivating, soliciting, and stewarding donors, as well as coordinating fundraising events. Experience with grant writing and management is strongly preferred. Proficiency with donor management systems/CRM databases and Microsoft Office Suite. Certified Fund Raising Executive (CFRE) credential or other professional fundraising certification is desirable, but not required. Previous experience working with individuals with psychiatric and/or other disabilities, homelessness and substance abuse is highly desirable . Certificates, Licenses, Registrations: Possess a valid California Driver's License and current vehicle insurance. Driving records must meet, and continue to meet, the underwriting standards established by the generalized driving guidelines used by our insurance broker. Must provide proof of insurance. Must have at least 3 or more years of driving experience. Other Skills, Abilities, and Job Requirements: Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings Consumer of mental health services or a family member of a mental health consumer is desirable Work overtime as requested and approved, including after-hours duty as needed Benefits: HOPE Cooperative (also known as TLCS, Inc.) provides a competitive benefits package, which includes, but is not limited to, the following items. Please note that benefits may be subject to change: 21 PTO days per year (4 weeks & 1 day) 26 PTO days after the 5th year (5 weeks & 1 day) 6 days paid sick time 11 paid holidays 1 Personal Day Leadership Development Reimbursements Eligible for Government Loan Forgiveness Programs Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage) HSA Contributions Flexible Spending Account 401k match PTO Cash Out Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more Employee Assistance Program Regular wage step scale increases Flexible start/end times for some positions iPhone with unlimited data for personal/professional use and laptop for some positions Clinical Supervision towards licensure (for certain positions and upon approval) CEU days for certain positions Up to $500 CEU allowance for certain positions Annual BBQ and staff appreciation awards Annual Gift Card Program Referral Bonuses * All benefit offerings are subject to change and are governed by the eligibility guidelines in the Employee Handbook. This list represents a general summary of available benefits and nothing stated here should be interpreted as being included in a written offer for employment. HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply. To apply, visit our Hope Cooperative - Online Career Center Final Filing Date: Until Filled

Are you a passionate and motivated individual eager to make a positive impact in the community? Hope Cooperative is a well-respected, award-winning nonprofit organization that provides comprehensive mental health and supportive housing services across Sacramento County. We're seeking compassionate, dedicated individuals to join our team and support the most vulnerable in our community. With our ongoing expansion, we're hiring and offering a sign-on bonus! Position Title: Mental Health Clinician Program(s) and Location: New Direction (Sacramento) Schedule : Full-time non-exempt, 40 hours/week, Monday- Friday 8:00am-5:00pm and may require working some evenings and weekend schedules Pay rate: $38.38/hour with associate licensure (AMFT, ACSW, etc.); $40.30/hour with full licensure (LMFT, LCSW, etc.) About the Position: The Mental Health Clinician is responsible for clinical assessment, creation and or oversight of a service plan, and implementation of that plan through therapeutic interventions. This position provides the support necessary to assist the client in attaining a maximum functional level. The Mental Health Clinician may participate in the internal and county utilization review process. Essential Duties & Responsibilities: Support individuals with active listening, demonstrate empathy, and carry a message of hope and recovery. Provide client assessments and formulate service plans regarding intensive long or short-term treatment. Observe, assess, intervene, and refer (within one's scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms, and substance use issues. Assists clients and family/caregivers in understanding treatment and the use of therapy and medication. Deliver therapeutic services to clients and family/caregivers, including but not limited to, individual therapy, group therapy, and family therapy. Works with a multi-disciplinary team to provide integrated psychosocial rehabilitative services and attend meetings to ensure continuity of care for clients. Reviews client assessments, client plans, and progress notes to assist PSCs with training and accuracy to meet Medi-Cal billing standards. Participates in the internal and county utilization review process. Accurately complete all necessary forms, reports, and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, Medi-Cal billing, Avatar forms, and HMIS). Acts as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults, and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm. Coordinates, or assist in, special research or projects when needed or assigned, including creating, preparing, and distributing special reports. Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the Agency HIPAA Manual. Education and/or Experience: Master's Degree in the field of psychology, counseling or social work. Two (2) years of professional experience in a mental health related setting providing direct services is highly desirable. Knowledge of the theories, principles and techniques of family, group and individual therapy, as well as the planning, development and implementation of comprehensive service plans. Knowledge of principles and techniques of diagnostic assessment and interviewing, and the social psychological and physical aspects of mental disorders. Experience with Medi-Cal requirements is desirable. Work experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable. Knowledge of 12-Step Programs and/or personal experience with substance abuse recovery is highly desirable. Demonstrated knowledge of group work principles and the ability to work effectively with groups. Consumer of mental health services or a family member of a mental health consumer is desirable. Familiarity with 51-50 criteria and crisis de-escalation is highly desirable. Certificates, Licenses, Registrations: Must meet the qualifications of a Licensed Professional of the Healing Arts (LPHA) and be in the beginning process of obtaining hours for licensure in one of the following professional categories: Registered Associate Marriage and Family Therapist (AMFT) Registered Clinical Social Worker (ASW) Registered Associate Professional Clinical Counselor (APCC) OR Licensed Clinical Psychologist Licensed Clinical Social Worker (LCSW) Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC) OR Be in the final phase of obtaining licensure for any of the above-stated professions and be registered with the Board of Behavioral Sciences Provide own vehicle, possess a valid California Driver's License and current vehicle insurance. Driving record must meet, and continue to meet the generalized driving guidelines used by our insurance broker Must have at least 3 years of driving experience Other Skills, Abilities, and Job Requirements: Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings Consumer of mental health services or a family member of a mental health consumer is desirable Work overtime as requested and approved, including after-hours duty as needed Benefits: HOPE Cooperative (also known as TLCS, Inc.) provides a competitive benefits package, which includes, but is not limited to, the following items. Please note that benefits may be subject to change: 21 PTO days per year (4 weeks & 1 day) 26 PTO days after the 5th year (5 weeks & 1 day) 6 days paid sick time 11 paid holidays 1 Personal Day Leadership Development Reimbursements Eligible for Government Loan Forgiveness Programs Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage) HSA Contributions Flexible Spending Account 401k match PTO Cash Out Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more Employee Assistance Program Regular wage step scale increases Flexible start/end times for some positions iPhone with unlimited data for personal/professional use and laptop for some positions Clinical Supervision towards licensure (for certain positions and upon approval) CEU days for certain positions Up to $500 CEU allowance for certain positions Annual BBQ and staff appreciation awards Annual Gift Card Program Referral Bonuses * All benefit offerings are subject to change and are governed by the eligibility guidelines in the Employee Handbook. This list represents a general summary of available benefits and nothing stated here should be interpreted as being included in a written offer for employment. HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply.

Are you a motivated individual with a passion for supporting others and making a difference in the community? Hope Cooperative is a nonprofit that moves people from a life of instability by providing permanent supportive housing, mental health services, substance-use rehabilitation, and life skills. We are looking for dynamic, committed individuals to join our team. If you want to be part of the solution to solving homelessness in our community, we are looking for your talent and expertise as we transform and empower the lives of people with mental illness by supporting independence and preventing homelessness. Title: Shift Supervisor (SWING & NOC Shifts) Program(s): Outreach & Engagement Center (OEC) Schedule: Full-time non-exempt, 40 hours/week, Swing shift and NOC shift available Pay rate: $26.78/hour Benefits: HOPE Cooperative (aka TLCS, Inc.) offers a competitive benefits package consisting of, but not limited to, the following, and may be subject to change: 21 PTO days per year (4 weeks & 1 day) 26 PTO days after the 5 th year (5 weeks & 1 day) 6 days paid sick time 10 paid holidays 1 Personal Day Leadership Development! Reimbursements! Loan Forgiveness! Employer-paid health insurance for employees and children Flexible Spending Account 401k match Employee Assistance Program Regular hourly wage step scale increases Flexible start/end times for some positions iPhone with unlimited data for personal/professional use and laptop for some positions Clinical Supervision towards licensure (for certain positions and upon approval) CEU days for certain positions Free CEUs for certain positions Annual BBQ and staff appreciation awards Annual Gift Card Program Referral Bonuses PTO Cash Out Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more. * All benefit offerings are subject to change and are governed by the eligibility guidelines in the Employee Handbook. This list represents a general summary of available benefits and nothing stated here should be interpreted as being included in a written offer for employment. Position Description: Under the direct supervision of the individual designated on the agency Organizational Chart, the Outreach and Engagement Center Shift Supervisor will support the Program Manager to ensure that individuals who are experiencing homelessness are offered brief respite and information, advocacy and referrals for continued assistance and support after they leave the Outreach and Engagement Center. The Shift Supervisor is responsible for managing the operations of the Center while on duty and reporting outcomes. The Outreach and Engagement Center is a program designed to provide respite for adults experiencing homelessness who are referred to us from City of Sacramento Department of Community Response, Sacramento County Park Rangers or the City of Sacramento Impact Team who are camping in the immediate vicinity of the Center. The Center is a place to receive support, services, linkages and to gain hope for a resolution. This program is designed to provide a safe environment for individuals who are in need of relief from the stresses homelessness, and who need assistance in accessing services and resources. The Outreach and Engagement Center is open and welcomes individuals 24 hours a day / 7 days a week by referral invitation only. Services will be offered from a Trauma informed perspective and will utilize Motivational Interviewing and other Evidence Based Practices as appropriate. Essential Duties and Responsibilities (includes the following; other duties may be assigned) Support individuals with active listening, demonstrate empathy and carry a message of hope and recovery Ensure that Best Practices of mental health recovery are taught and implemented. Observe, assess, intervene and refer (within one's scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms and substance use issues. Assure the safe, effective and efficient implementation of direct services to guests in accordance with established policies, procedures and standards of care. Coordinate guest care with community resources as applicable. Ensure that direct report staff is informed regarding pertinent Agency business. Connect with partner organizations and programs as needed to ensure appropriate and sufficient referrals and to receive updated community information. Follow and apply all personnel policies seeking appropriate consultation when necessary. Assess, train, and support direct reports including interns/volunteers to ensure quality services. Ensure for the review, evaluation and screening of relevant employment applications. Interview and check references on job applicants. Make hiring recommendations to the appropriate management team member. Coordinate guest care with community resources as applicable using online direct referral and closed loop referral tools such as “UniteUS and Find Help”. Accurately complete all necessary forms, reports and paperwork required by the funder on a timely basis (e.g., progress notes, special incident reports, discharge summaries, , HMIS, ViSpdat and other reports as required). Requisition and purchase household, maintenance, office and program supplies as applicable. Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm. Assist in guest concerns and complaints, intervene in, and/or oversee, crises and emergencies as they occur. Ensure the accurate screening and assessment of admissions and discharges in conjunction with contracted criteria. Ensure that the Center and surrounding environment is clean and fit for occupancy, where applicable. Provide and assist with cleaning as needed. Ensure that onsite Kennel operation is managed in a clean and safe manner. Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the agency HIPAA Manual. Supervisory Responsibilities: Directly supervises employees in the Outreach and Engagement Center department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education and/or Experience: Two (2) years demonstrated experience communicating and interacting with people experiencing homelessness, people experiencing a mental health crisis or people with behavioral health challenges.. Ability to supervise, delegate and provide leadership to staff. Knowledge of community organizations and community resources. Mental health crisis intervention experience is highly desirable. Work experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable. Knowledge of 12-Step Programs and/or personal experience with substance abuse recovery is highly desirable. Lived experience with homelessness, mental health challenges or substance use disorders or as a family member of someone who has lived experience. Certificates, Licenses, and Registrations Provide own automobile, possess a valid California Driver's License, and have adequate vehicle insurance as required by California state law. In addition, an employee's driving record must meet, and continue to meet, the underwriting standards established by the generalized driving guidelines used by our insurance broker. Must have at least 3 or more years of driving experience. Other Skills, Abilities and Job Requirements: Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings. HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply. To apply visit Hope Cooperative - Online Career Center Final Filing Date: Until Filled