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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Shakopee, MN | $38,639 | $18.58 |
| 2 | Frankfort, IL | $35,661 | $17.14 |
| 3 | Mitchell, SD | $33,305 | $16.01 |
| 4 | Vienna, VA | $32,895 | $15.81 |
| 5 | Lindale, TX | $29,370 | $14.12 |
| 6 | Saint Simons, GA | $27,691 | $13.31 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $119,835 | $58 | - |
| 2 | Customer Service Senior Associate | $117,302 | $56 | - |
| 3 | Customer Service Executive | $111,568 | $54 | - |
| 4 | Customer Relationship Specialist | $105,173 | $51 | - |
| 5 | Senior Representative | $104,303 | $50 | - |
| 6 | Outbound Sales Representative | $100,341 | $48 | - |
| 7 | Customer Account Executive | $99,992 | $48 | - |
| 8 | Account Executive/Customer Service | $99,089 | $48 | - |
| 9 | Customer Service Consultant | $95,194 | $46 | - |
| 10 | Customer Support Executive | $93,090 | $45 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | CSG | $36,926 | $18 | - |
| 2 | Advent Software | $36,654 | $18 | - |
| 3 | International Decision Systems | $36,185 | $17 | - |
| 4 | Tableau | $35,884 | $17 | - |
| 5 | Ebix | $35,764 | $17 | 2 |
| 6 | Amadeus North America, Inc. | $35,530 | $17 | 1 |
| 7 | Perficient | $35,327 | $17 | - |
| 8 | Avionte, LLC | $35,274 | $17 | - |
| 9 | Sunrise Systems | $35,255 | $17 | 4 |
| 10 | SSB | $35,241 | $17 | - |
| 11 | Lexis Nexis | $35,215 | $17 | 14 |
| 12 | Axway | $35,126 | $17 | - |
| 13 | Navteq | $34,792 | $17 | - |
| 14 | eTeam | $34,623 | $17 | 2 |
| 15 | Synectics for Management Decisions, Inc | $34,284 | $16 | - |
| 16 | Collabera | $33,589 | $16 | 114 |
| 17 | Sunquest Information Systems | $33,252 | $16 | - |
| 18 | DKW Communications, Inc. | $33,119 | $16 | - |
| 19 | PTC | $32,236 | $16 | - |
| 20 | TransUnion | $31,812 | $15 | 9 |