OT - In-Patient
Tucson Medical Center job in Tucson, AZ
Meda Health is looking for a Occupational Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat:
Health
Vision
Dental
Life insurance
Occupational Therapist - Hospital / Inpatient - 15638220
Tucson Medical Center job in Tucson, AZ
Minimum 1 year of experience. REQUIRED- BLS. Must be willing to help operate Adult Acute Therapy - ICU/ED/Med Surg/Ortho/Neuro/Cardiac. Must be willing to handle activities of Daily Living, Adult OT, Ortho.
Client Success Manager
Mesa, AZ job
You will be able to work from your home location _within the United States_ **PURPOSE AND SCOPE:** The Client Success Manager is a vital part of the Revenue Cycle Management Enterprise team who partners with key stakeholders to provide operational insight to physician practice leadership, facilitating inter-departmental organizational decision making, and enabling resolution of issues that impact overall operational performance and financial results.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Serves as the key point of contact and relationship manager for Revenue Cycle Management and Physician Practice partners, being responsible for managing all aspects of the business relationship with the customer.
+ Monitors key performance indicators (KPIs). Analyzes prepares and delivers productivity and financial reports, recommending process improvements.
+ Regularly conducts client meetings to review accounts receivable performance, payer issues and KPI trends, client's business strategies, and cash flow forecast. Discussions and recommendations are expected to take into consideration internal operations, local and national issues, and trends as they affect the client and other issues as needed
+ Ensures the appropriate and timely preparation, analysis, and presentation of all Client Management deliverables (including A/R measurement statistics and payer trends, fee schedules, ad hoc financial reports) ensuring their relevancy, accuracy, and overall quality, driving cash flow and timely issue resolution. This will require interaction with clinical and revenue cycle operations management.
+ Develops and maintains positive client relations and coordinates with various functions within the company to ensure client requests are handled appropriately
+ Presents and participates at meetings with internal and external representatives.
+ Frequently interacts with internal and external stakeholders to facilitate the decision making and problem-solving activities to ensure positive impact on physician practice partnerships.
+ Works with key stakeholders to assess impacts of change to systems or processes.
+ Drives the identification of ongoing ideas and solutions to ensure alignment of practices and revenue cycle management operations.
+ Builds and fosters relationships between Fresenius teams and Practice leadership and staff.
+ Assists in the development and implementation of short- and long-term objective with direct responsibility for results, including revenue, methods and operational functions.
+ Assists with development of policies, procedures and processes within assigned function, interpreting and recommending change to policies and procedures that effect immediate organization(s).
+ Technically proficient in Physician Practice operations and serve as subject matter expertise within this area.
+ Manages key projects and identifies resources to meet schedules and goals.
+ Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
+ Provide leadership, coaching and development plans for all direct reports to maintain an engaged, meet schedules, resolve technical issues, and develop productive workforce, partnering with Human Resources on employee matters, including disciplinary action and termination.
+ Assist with various projects and other duties as assigned.
**_Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions._**
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ This position may require travel up to 50%.
**SUPERVISION:**
+ May manage subordinate supervisors and/or exempt staff - experienced professionals who exercise latitude and judgment.
+ May be responsible for the direct supervision of various levels of Revenue Cycle Management staff.
**EDUCATION** **:**
+ Bachelor's Degree required; Concentration in Healthcare Administration preferred.
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ At least 5 years in Revenue Cycle Management.
+ At least 3 years Client/ Customer Service facing experience.
+ Experience in Physician Practice/ Revenue Cycle preferred.
+ 3+ years' supervisory or project/program management experience preferred.
+ Strong reporting and analysis skills are essential so intermediate-advanced Excel skills are key including doing pivot tables & V-Lookups. Must have experience in identifying/reviewing trends in physician revenue cycle performance
+ Excellent communication and presentation skills are required to include a proven ability to work effectively with physicians and senior management
+ Candidates should have initiative, the ability to work independently, meet specific deadlines, and be flexible with work schedule priorities
+ Highly proficient in Microsoft Office applicants, specifically PowerPoint.
+ Strong organizational and analytical skills required.
+ Demonstrated ability to communicate orally and written with all levels of management and staff.
**EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity**
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (*******************************************************************
**EOE, disability/veterans**
Healthcare Operations Facility Administrator
Phoenix, AZ job
**About this role:** As a Facility Administrator with Fresenius Medical Care, you will manage and oversee the daily operations of the dialysis clinic. You will collaborate with the Medical Director and the Charge Nurse regarding the provision of quality patient care in the dialysis clinic.
**Training and advancement:** You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding, essential functions, leading your business, and advanced leadership. As a Facility Administrator, you may advance your career into a Director of Operations then senior leadership role.
**Our culture:** We believe our employees are our most important asset - we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.
**Our focus on diversity:** We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.
At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.
**PRINCIPAL RESPONSIBILITIES AND DUTIES**
CLINIC OPERATIONS:
+ Manages the operations of the clinic, including costs, processes, staffing, and quality standards.
+ Provides leadership, coaching, and development plans for all direct reports.
+ Partners with internal Human Resources, Quality, and Technical Services departments.
+ Collaborates with the Home Therapies Manager to oversee the facility's Home Therapies Program.
+ Maintains integrity of medical and operations records and complies with all data collections and auditing activities.
+ Manages clinic financials including efficient utilization of supplies or equipment and regular profits and loss review.
+ Responsible for all required network reporting and on-site state or federal surveys.
+ Coordinates inventory/supply management by reviewing monthly inventory count and approving purchase orders for necessary items to ensure cost containment, timely distribution, and competitive pricing.
+ Performs other related duties as assigned.
PATIENT CARE:
+ Collaborates closely with the Charge RN, the Medical Director, and physicians regarding the direct patient care responsibilities within the facility.
+ Coordinates all aspects of patient care from admission through discharge of the patient.
+ Monitors patient and family education regarding access care including medical instructions.
+ Acts as a resource for the patient and family to address concerns and questions and reviews patient satisfaction surveys.
STAFF:
+ Participates in the selection and hiring of new team members and ensures completion of new hiring orientation and mandatory trainings.
+ Responsible for all patient care employees completing appropriate training courses and that licensures and certifications are current.
+ Provides support for all clinical staff members at regular intervals and encourages professional growth.
+ Maintains current knowledge regarding company benefits, policies, procedures, and processes.
+ Completes employee evaluations and establishes annual goals.
+ Documents any disciplinary actions and confers with the clinic Director of Operations and Human Resources when needed.
+ Manages staff scheduling and payroll.
PHYSICIANS:
+ Facilitates the application process for physician privileges and compliance with Fresenius Medical Care Medical Staff By-Laws.
+ Responsible for strong physician relationships and ensures regular and effective communication.
+ Participates in Governing Body, an interdisciplinary team for each region including MSWs, Dietitians, MDs, DOs etc. that governs policies.
**EDUCATION**
+ Bachelor's Degree or an equivalent combination of education and experience.
**EXPERIENCE AND REQUIRED SKILLS:**
+ 4+ years of business operations experience in a healthcare facility.
**PHYSICAL DEMANDS AND WORKING CONDITIONS:**
+ Day-to-day work includes desk and personal computer work, facility staff, and physicians.
+ Position may require travel between assigned facilities and various locations within the community and/or travel to regional, business unit and corporate meetings may be required.
+ The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels.
+ May be exposed to infectious and contagious diseases/materials.
+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
** Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
PAR Collections, Medicaid AR Follow-up
Remote or Mesa, AZ job
You will be able to work remotely from your home location in the _United States_ **PURPOSE AND SCOPE:** The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - Collections provides outstanding customer service to customers and vendors through effective and timely communication.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Under general supervision, identify and resolve routine outstanding claims.
+ Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
+ Assist in the resolution of outstanding payments from past due accounts.
+ Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.
+ Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.
+ May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.
+ May mentor other staff as applicable.
+ Assist with various projects as assigned by direct supervisor.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasionally lift and/or move up to 50 pounds.
**EDUCATION** **:**
+ High School Diploma required
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ 1 - 2 years' related experience.
+ General computer skills with working knowledge of word processing, spreadsheet, and email applications.
+ Detail oriented with good analytical and organizational skills.
+ Good interpersonal skills with the ability to work cohesively within a team environment.
+ Excellent oral and written communication skills to effectively communicate with customers and all levels of management.
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (smartsheet.com) (*******************************************************************
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
**Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
Hemodialysis Field Service Trainer
Phoenix, AZ job
**PURPOSE AND SCOPE:** The Field Service Trainer designs and develops technical training curriculum for diverse training classes within the assigned function(s). The incumbent collaborates with cross-divisional team subject matter experts (SME's) to ensure classes reflect current training requirements of all applicable devices.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Develop, implement and maintain technical training curriculum within the assigned function(s) to ensure all necessary employees are appropriately trained to install, test, calibrate, maintain and/or troubleshoot all applicable devices in compliance with company policies and procedures.
+ Record, distribute and/or file all applicable training documents in a timely and accurate manner.
+ Support the verification and/or validation of technical procedures, computer systems and equipment as required.
+ Coordinate with cross-divisional team management to sufficiently satisfy training requirements for the assigned team(s).
+ Collaborate with management and applicable cross-divisional SME's to ensure training requirements are fulfilled in a timely and accurate manner.
+ Assist with various projects as assigned by direct supervisor.
**Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.**
**PHYSICAL DEMANDS AND WORKING CONDITIONS:**
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasionally lift and/or move up to 50 pounds.
**EDUCATION:**
Bachelor's Degree required
**EXPERIENCE AND REQUIRED SKILLS:**
+ 2 - 5 years' related experience; or an advanced degree without experience; or equivalent directly related work experience.
+ Prior experience in field service, technical support, service management and/or manufacturing.
+ Experience in a dialysis environment desirable.
+ Prior training experience desirable.
+ Good time management skills with the ability to multitask concurrent priorities in an organized manner.
+ Strong interpersonal skills with the ability to interact with diverse audiences through professionalism, diplomacy and tact.
+ Strong oral and written communication skills to effectively communicate with all levels of management.
**EOE, disability/veterans**
PAR Collections
Chandler, AZ job
You will be able to work from your home location _within the United States_ PURPOSE AND SCOPE: The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - Collections provides outstanding customer service to customers and vendors through effective and timely communication.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
+ Under general supervision, identify and resolve routine outstanding claims.
+ Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
+ Assist in the resolution of outstanding payments from past due accounts.
+ Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.
+ Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.
+ May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.
+ May mentor other staff as applicable.
+ Assist with various projects as assigned by direct supervisor.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasionally lift and/or move up to 50 pounds.
EDUCATION:
+ High School Diploma required
EXPERIENCE AND REQUIRED SKILLS:
+ 1 - 2 years' related experience.
+ General computer skills with working knowledge of word processing, spreadsheet, and email applications.
+ Detail oriented with good analytical and organizational skills.
+ Good interpersonal skills with the ability to work cohesively within a team environment.
+ Excellent oral and written communication skills to effectively communicate with customers and all levels of management.
**Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.**
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (*******************************************************************
**EOE, disability/veterans**
Medical Coder III
Mesa, AZ job
You will be able to work from your home location _within the United States_ PURPOSE AND SCOPE: Conducts data quality audits of outpatient encounters to validate coding assignment is in compliance with the official coding guidelines as supported by clinical documentation in health record. Validates abstracted data elements that are integral to appropriate payment methodology. Provides feedback and education to coders. Escalates compliance, risk-related issues to expedite mitigation.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
+ Consults facility leaders and staff on best practices, methodology, and tools for accurately coding.
+ Chart Analysis, OP Coding Data auditing and validation: Reviews medical records for the determination of accurate assignment of all documented diagnoses and procedures. Adheres to Standards of Ethical Coding (AHIMA/AAPC). Reviews medical records for the determination of accurate assignment of all documented diagnoses and procedures. Reviews claim to validate abstracted data including but limited to discharge disposition which impacts reimbursement and/or MS-DRG assignment. Adheres to Standards of Ethical Coding (AHIMA).
+ Reviews medical records to determine accurate required abstracting elements (facility/client/payer specific elements) including appropriate ESRD designation. Reviews medical records for the determination of accurate assignment of all documented ICD-10 codes for diagnoses and procedures.
+ Uses discretion, experience and specialized coding training to accurately assign ICD-10 codes to patient medical records.
+ Demonstrates ability to achieve accuracy and consistency in the selection of principal and secondary diagnoses and procedures. Demonstrates ability to achieve accuracy and consistency in abstracting elements defined by Fresenius policy.
+ Reviews medical records to determine accurate required abstracting elements (clinic specific elements) including appropriate discharge disposition.
+ Identifies and communicates documentation improvement opportunities and coding issues (lacking documentation, physician queries, etc.) to appropriate personnel for follow-up and resolution.
+ Evaluates and prepares as indicated daily, weekly and monthly reports indicating quality levels and opportunities for charge capture and revenue maximization.
+ Monitors, prepares and presents reports including, but not limited to, Medical Record Delinquency Rates, Clinical Pertinence, H & P Compliance, Operative Note Compliance
+ Develops and delivers education to horizontal and vertical audiences on coding and charge capture.
+ Stays current with AHA Official Coding and Reporting Guidelines, CMS and other agency directives for ICD-10 coding. Attends mandatory coding seminars on annual basis (IPPS and OPPS, ICD-10 and CPT updates) for outpatient coding. Quarterly review of AHA Coding Clinic. Attends or facilitates Quarterly Coding Updates and all coding conference calls.
+ Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
+ Ability to sit for extended periods of time.
+ Must be able to efficiently use computer keyboard and mouse to perform coding assignments.
+ Capacity to work independently in a virtual office setting or in clinic setting if required to travel for assignment.
+ Duties may require bending, twisting and lifting of materials up to 25 lbs.
+ Duties may require travel via, plane, care, train, bus, and taxi-cab.
EDUCATION:
+ AHIMA or AAPC Credentials
+ Associates degree in relevant field preferred or combination of equivalent of education and experience
EXPERIENCE AND REQUIRED SKILLS:
+ 2+ years related experience.
+ Must be detail oriented and have the ability to work independently
+ Computer knowledge of MS Office
+ Extensive knowledge of medical record documentation requirements mandated by Medical Staff Bylaws, Rules and Regulations
+ State and federal regulations regarding patient confidentiality
+ Excellent verbal/written communication and interpersonal skills
+ Thorough/detailed knowledge of ICD-10 and CPT coding systems
+ Skilled in formulating and writing statistical reports
+ Skilled in performing quality assessment/analysis
+ Must display excellent interpersonal skills
+ Knowledge of disease pathophysiology and drug utilization
+ Knowledge of MSDRG classification and reimbursement structures
+ Knowledge of APC, OCE, NCCI classification and reimbursement structures
**Fresenius Medical Care maintains a drug-free workplace in accordance with**
**EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity**
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (*******************************************************************
**EOE, disability/veterans**
Master Social Worker - MSW
Tucson, AZ job
**PURPOSE AND SCOPE:** Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Patient Assessment / Care Planning / Counseling
+ As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.
+ Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.
+ Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals.
+ Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life.
+ Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license.
+ Provides educational and goal directed counseling to patients who are seeking transplant.
+ Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes.
+ Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education.
+ Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons.
+ In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care.
+ Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation.
+ Documents based on MSW interaction and interventions provided to patient and/or family.
+ Quality
+ Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level.
+ Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery.
+ Patient Education
+ Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs.
+ With other members of the interdisciplinary team, provides appropriate information about all treatment modalities.
+ Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management.
+ Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available.
+ Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them.
+ Collaborates with the team on appropriate QAI activities.
+ Patient Admission and Continuity of Care
+ Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns.
+ Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment.
+ The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership.
+ Insurance and Financial Assistance
+ Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance.
+ In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs).
+ Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel.
+ Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills
+ Staff Related
+ Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager.
+ Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources).
+ Provides training to staff pertaining to psychosocial topics as needed.
+ Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff.
+ Adheres to work defined caseload guidelines based on state regulatory requirements.
+ Performs other related duties as assigned.
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Travel required (if multiple facilities or home visits, if applicable)
**SUPERVISION:**
+ None
**EDUCATION AND REQUIRED CREDENTIALS** **:**
+ Masters in Social Work
+ Must have state required license
+ Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed
**EXPERIENCE AND SKILLS** **:**
+ 0 - 2 years' related experience
**EOE, disability/veterans**
Dialysis Program Manager Registered Nurse - RN
Prescott Valley, AZ job
**On-Site -** You will be required to be physically present at the office or workplace during your working hours **PURPOSE AND SCOPE:** Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Manages the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing.
+ Directs activities related to the area's strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards.
+ Collaborates with operations leaders, market development, in-center leadership and patient education and quality teams to promote home therapies growth in assigned programs.
+ Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators.
+ Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD).
+ Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment.
+ Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same.
+ Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications.
+ Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner.
+ Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success.
+ Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems.
+ Ensures regulatory, compliance, and audit activities are accomplished on time.
+ Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff.
+ Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations.
+ Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters.
+ Performs other related duties as assigned.
**_Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions._**
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
+ The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance.
+ The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.
+ This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over.
+ Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
+ Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit and Corporate meetings may be required.
**SUPERVISION:**
+ Responsible for the direct supervision of various levels of Home Therapies staff.
**EDUCATION** **:**
+ Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure.
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience.
+ 3+ years' supervisory or project/program management experience preferred.
+ Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients.
+ Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making.
+ Successfully complete CPR Certification with maintenance as required.
**EOE, disability/veterans**
You will be able to work from your home location _within the United States_ **PURPOSE AND SCOPE:** Under general supervision, the A/R Representative identifies, analyzes and resolves routine accounts receivable issues within the assigned portfolio of accounts. The A/R Representative applies acquired job skills in the performance of accounts receivable responsibilities in compliance with company policies and procedures.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Perform assigned responsibilities in compliance with company policies and procedures; meeting or exceeding goals within company-defined timelines.
+ Principle responsibility is to maintain designated portfolio of customer accounts by contacting customers who have not met payment obligations.
+ Identify, analyze and research systemic issues that cause aged receivables and make recommendations for resolution.
+ Meet or exceed monthly cash forecasts and works to reduce Days Sales Outstanding (DSO) to meet business and departmental goals.
+ Serve as point of contact and interface with cross-functional teams.
+ Maintain an audit trail by gathering appropriate documentation throughout the collection process and resolution.
+ Assist in departmental training in process and procedures as needed.
+ Perform administrative activities in support of accounts receivable operations within the assigned function(s).
+ Assist with various projects as assigned by direct supervisor.
+ Other duties as assigned.
**Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.**
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Occasionally lift and/or move up to 20 pounds.
**EDUCATION** **:**
High School Diploma required. Bachelor's Degree preferred.
**EXPERIENCE AND REQUIRED SKILLS** :
+ 1 - 2 years' related experience.
+ Good computer skills with demonstrated proficiency in word processing, spreadsheet, database and email applications.
+ Detail oriented with good analytical and organizational skills.
+ Good time management skills with the ability to multitask concurrent priorities in an organized manner.
+ Must be able to work independently with minimal supervision as necessary, and alternately work cohesively within a team environment.
+ Possess a positive, enthusiastic and energetic attitude.
+ Strong oral and written communication skills to effectively communicate with all levels of management.
**EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity**
**ADDENDUM:**
Billing & Collections
+ Maintain various confidential patient, employee and company information in compliance with company policies and procedures, HIPAA and other regulatory requirements.
+ Post electronic and manual payments; ensuring reconciliation of all posted data.
Cash Application & Billing
+ Maintain various confidential patient, employee and company information in compliance with company policies and procedures, HIPAA and other regulatory requirements.
+ Reconcile account balances relating to the rebate process(es); collaborating with customers and cross-divisional teams as necessary.
+ Post electronic and manual payments; ensuring the reconciliation of all applicable data.
+ Assist in the completion of returned goods processes for the assigned function(s).
+ Prepare reports on a routine basis for the assigned function(s).
Fresenius Vascular Care - Reimbursement
+ Generate and distribute reports on a routine basis; communicating customer status to cross-divisional teams.
**Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.**
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (*******************************************************************
**EOE, disability/veterans**
Therapy - OT
Tucson Medical Center job in Tucson, AZ
GetMed Staffing is searching for a strong Occupational Therapist to assist our traveler-friendly client. A minimum of 1-2 years of experience is required.
Traveling with GetMed Staffing offers the unique opportunity to gain diverse experiences, both personally and professionally. Gain experience that matters.
Clinical Educator
Phoenix, AZ job
**Various travel to all clinics within the West Valley area** **Monday - Friday schedule, no nights/weekends/holidays/on call** **Rewarding development of direct patient care staff** **Structured professional development to enhance personal growth** **Collaboration with operational and** **clinical** **leaders to ensure quality patient care is provided to our dialysis patients**
**Facilitation and implementation of our world-class dialysis training program**
**Opportunity for professional development by participating in national projects related to the development of our staff**
**Ability to support all dialysis modalities**
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
- Aligns with regional, group, and corporate, business-related goals through all activities and actions.
- Adheres to standards and scope of nursing practice, company policy, procedures, compliance, regulatory, legal, and ethical, requirements.
- Focuses all programs towards achieving a culture of patient safety, clinical quality goals, and improving patient outcomes, using company and industry guidelines and standards.
- Develops competency and skills to educate personnel in all chronic kidney disease treatment programs.
- Empowers and promotes a culture of lifelong learning through professional programs, coaching, and available technologies.
- Collaborates with relevant partners at all levels to schedule, provide, and implement education programs, technologies, and processes for new and current personnel.
- Utilizes appropriate educational venues and generational learning techniques to deliver, support, and evaluate training.
- Partners in the implementation of action plans through to resolution, as appropriate.
- Uses facilitation techniques and the variety of tools and resources available to promote immersive, engaging, learning experiences.
- Develops and maintains open, effective, and timely communication with internal and external customers such as company management and facility team, government agencies, physicians, hospitals, and contracted travel personnel.
- Demonstrates leadership competencies, excellent communication, customer service, continuous quality improvement, relationship development, critical thinking, team building, motivating employees, performance management, and decision- making skills.
- Supports metric / KPI programs, with timely and complete data documentation, reporting, and ongoing quality improvement processes.
- Maintains knowledge of products, services, and strategies to support and train staff appropriately in all modalities.
- Trains new employees with demonstration and oversight of direct patient care-related activities.
- Perform other related duties as assigned.
**PHYSICAL DEMANDS AND WORKING CONDITIONS:**
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Day to day work includes desk and personal computer work and interaction with patients, Regional and facility/program employees, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, departmental, and corporate meetings may be required.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases / materials.
- This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, machines, and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet.
- May be asked to provide essential functions of this position in other locations which may include overnight stays, with the same physical demands and working conditions as described above.
- This position requires between 35-90% travel
**SUPERVISION:**
- None
**EDUCATION AND REQUIRED SKILLS:**
- Associate or Bachelor's degree from an accredited School of Nursing.
- Advanced degree BSN or MSN (preferred)
- Current appropriate RN state licensure in primary state of residence
- Obtain and maintain RN state licensure in assigned states as directed
- Must meet the practice requirements in the state of employment
- Minimum 1-year dialysis experience as a Registered Nurse
- CDN or CNN (preferred) or must attain within 18 months of employment
- Successful completion and maintenance of CPR BLS (Basic Life Safety) Certification, all annual and ongoing required education / training / competencies.
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
Epic Revenue Cycle Manager
Mesa, AZ job
**You will be able to work from your home location** **_within the United States_** **Epic Configuration, Workflow and Reporting Expertise a Must Have** **5-7 Years Progressive Experience in Epic Revenue Cycle Operations and Build** PURPOSE AND SCOPE: The Epic Revenue Cycle Manager is a vital part of the Revenue Cycle Management Enterprise team who partners with key stakeholders to provide technical and operational insight, facilitating inter-departmental organizational decision making, and enabling resolution of Epic/Acumen issues that impact overall operational performance and financial results.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
+ Serves as the primary liaison between revenue cycle leadership, analysts and Acumen/Epic
+ Partners with revenue cycle leadership to advance cross-functional initiatives to streamline workflows, eliminate waste, and modernize revenue cycle processes
+ Leads configuration and maintenance for Epic/Acumen revenue cycle applications; and establishes master file governance
+ Demonstrates mastery with Epic reporting and validates business intelligence reporting
+ Monitors key performance indicators (KPIs). Analyzes prepares and delivers productivity and financial reports, recommending process improvements
+ Develops and maintains positive client relations and coordinates with various functions within the company to ensure client requests are handled appropriately
+ Presents and participates in meetings with internal and external representatives.
+ Frequently interacts with internal and external stakeholders to facilitate the decision making and problem-solving activities to ensure positive impact on physician practice partnerships.
+ Works with key stakeholders to assess impacts of change to systems or processes.
+ Drives the identification of ongoing ideas and solutions to ensure alignment of practices and revenue cycle management operations.
+ Builds and fosters relationships between Fresenius teams and Practice leadership and staff.
+ Assists in the development and implementation of short- and long-term objectives with direct responsibility for results, including revenue, methods and operational functions
+ Assists with development of policies, procedures and processes within assigned function, interpreting and recommending changes to policies and procedures that affect immediate organization(s).
+ Technically proficient in Physician Practice operations and serve as Epic/Acumen subject matter expertise for workflows
+ Technically proficient in Physician Practice operations and serve as Epic/Acumen subject matter expertise for workflows
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISION:
+ May manage subordinate supervisors and/or exempt staff - experienced professionals who exercise latitude and judgment.
+ May be responsible for the direct supervision of various levels of Revenue Cycle Management staff.
EDUCATION:
Bachelor's Degree required; Advanced Degree desirable
EXPERIENCE AND REQUIRED SKILLS:
+ 5+ years in Revenue Cycle Management.
+ 3+ years Client/ Customer Service facing experience.
+ Experience in Physician Practice/ Revenue Cycle preferred.
+ 3+ years supervisory or project/program management experience preferred.
+ Strong reporting and analysis skills are essential so intermediate-advanced Excel skills are key including doing pivot tables & V-Lookups. Must have experience in identifying/reviewing trends in physician revenue cycle performance
+ Excellent communication and presentation skills are required to include a proven ability to work effectively with physicians and senior management
+ Candidates should have initiative, the ability to work independently, meet specific deadlines, and be flexible with work schedule priorities
+ Highly proficient in Microsoft Office applicants, specifically PowerPoint.
+ Strong organizational and analytical skills required.
+ Demonstrated ability to communicate orally and written with all levels of management and staff.
**Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.**
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (*******************************************************************
**EOE, disability/veterans**
Registered Dietitian
Casa Grande, AZ job
**PURPOSE AND SCOPE:** Provides nutritional services for the facility's in-center and home patients as applicable in order to maximize the patient's nutritional status and improve clinical outcomes. Functions as a member of the interdisciplinary healthcare team, supporting the Fresenius Medical Care commitment to the Quality Enhancement Program (QEP) and Quality Assessment and Performance Improvement (QAI) activities. Actively participates in process improvement activities that enhance the likelihood that patients will achieve their individualized patient-specific goals as determined by the patient's physician.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Assesses patient's knowledge of diet and kidney disease and provides education appropriate to patient's learning needs regarding the relationship of diet and kidney disease and the impact on the treatment process.
+ Provides patient specific detailed education to patient/family/caregiver regarding nutritional status, adequacy measures and results, fluid status, and all nutrition related lab parameters pertaining to their disease process.
+ Completes nutritional assessment and participates in the interdisciplinary comprehensive assessments.
+ Participates with the interdisciplinary team in the development of a written, individualized comprehensive plan of care that specifies the services necessary to address the patient's needs, in accordance with established Federal and, where applicable, state licensure guidelines.
+ Calculates diet prescription according to standard of practice.
+ Completes progress notes on all chronic dialysis patients according to established Fresenius Medical Care guidelines. Maintains complete and accurate documentation of all appropriate information in medical record according to established Fresenius Medical Care policies and Federal and state regulations.
+ Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.
+ Identifies malnourished patients as well as patients at risk for malnutrition and works collaboratively with interdisciplinary team to identify appropriate interventions, resources or solutions. Reviews each patient's albumin level and body weight at least monthly. Implements plan of care with involvement of patient/family/caregiver.
+ Monitors adherence and response to nutrition therapy, adjusts therapy as needed to achieve and sustain an effective nutritional status, documents why the patient was unable to achieve the goals and implements the plan of care to address issues impacting the patient's ability to achieve the goals.
+ Collaborates with the interdisciplinary team on Urea Kinetic Modeling recommendations to achieve the physician's prescription of Kt/V.
+ Collaborates with the interdisciplinary team on management and recommendations for mineral metabolism and renal bone disease, anemia and iron status, nutritional status, psychosocial status, vascular access, modality, rehabilitation status and sodium/volume control.
+ Adheres to Fresenius Medical Care algorithm and medical record policies.
+ Reports on nutrition QAI results and participates in the interdisciplinary QAI program.
+ Collaborates and coordinates with team members in provision of Pre-ESRD education as appropriate.
+ When appropriate, works with Case Manager to coordinate plan of care for patient education and identifies candidates to refer to physician for nutritional supplements, as per disease management agreements.
+ Reviews nutrition related lab results:
+ Counsels patient and/or caregiver and formulates appropriate action.
+ Recommends treatment changes to the interdisciplinary team as appropriate.
+ Communicates with physician and/or facility staff regarding lab results as appropriate.
+ Communicates lab results and recommended treatment changes to providers of patient care in nursing facilities (i.e., hospitals, short term and long-term care facilities).
+ Participates in pertinent staff meetings (i.e., general staff, quality improvement), Care plan meetings, and others as applicable.
+ Consults with FME Corporate Dietitian regarding nutrition concerns as needed.
+ Maintains and improves knowledge and skills for a competent and innovative practice.
+ Maintains dietetic registration and continuing education hours as specified by American Dietetic Association and state licensure regulations where applicable.
+ Collaborates with interdisciplinary team, ensuring that all work areas are safe and clean.
+ Other nutrition management duties as assigned.
+ Performs other related duties as assigned.
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
+ Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.
+ The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
**SUPERVISION:**
+ None
**EDUCATION AND REQUIRED CREDENTIALS** **:**
+ Registered Dietitian as per Commission on Dietetic Registration
+ Board Certified Specialist in Renal Nutrition encouraged.
+ Current state licensure if applicable.
**EXPERIENCE AND SKILLS** **:**
+ Minimum of 1-year professional work experience in clinical nutrition as a Registered Dietitian.
+ Previous renal experience preferred.
+ Demonstrated leadership competencies and skills for the position, including ability to teach, strong organizational skills, excellent communication, customer service, relationship development, results orientation, team building and decision making.
+ Able to perform responsibilities with minimum supervision.
+ Basic computer skills required.
**Fresenius Medical Care maintains a drug-free workplace in accordance with**
**EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity.**
**EOE, disability/veterans**
Patient Care Technician - PCT
Glendale, AZ job
**PURPOSE AND SCOPE:** Functions as part of the dialysis health care team in providing safe and effective home dialysis therapy and training for patients under the direct supervision of a licensed nurse under organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Assists in the setup of home dialysis equipment and the maintenance of a safe and clean working environment within the home therapy program. Supports the organization's commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction, and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization's Quality Enhancement Goals (QEP).
**All duties and responsibilities of the PCT II HT are to be performed under the direct supervision of the Home Therapies registered nurse (HT RN), in compliance with, and as permissible per state laws, regulations, and policies.**
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES (Not Home Assist):**
+ Reinforces home hemodialysis (HHD) and/or peritoneal dialysis (PD) training as permitted by law.
+ Identifies and welcomes patients, obtains vital signs, weights, and gathers information needed to complete the Clinic Visit Intake form.
+ Builds and maintains strong communication and collaboration processes and rapport with patients, care partners, the HT RN, direct and non-direct patient care staff, providers, and other team members.
+ Obtains treatment records from patients and/or systems, reviews for completion, and reports missing or abnormal data to the HT RN.
+ Assists with electronic home treatment/medication/oral nutritional supplement reconciliation and reports missing data/orders to the HT RN.
+ May assist HT RNs with home visits.
+ Provides home support as applicable and permissible.
+ Prepares supplies for the collection of prescribed laboratory testing and prepares specimens for shipping.
+ Assists with the tracking and shipping of transplant-related laboratory specimens and reinforces transplant education.
+ Completes opening/closing daily chores and documents as appropriate.
+ Disinfects dialysis machines, chairs, tables, and other equipment in between patient visits, and routinely.
+ Prepares the exam/training room for home dialysis training, treatment, or other visits.
+ Stocks exam, training, treatment, and storage rooms with supplies.
+ Develops or follows a process for the management of supplies to maximize use and minimize waste.
+ Schedules patient appointments and contacts patients/caregivers regarding dates, times, and reminders.
+ Supports patient registration and use of connected health.
+ Assists patients and care partners with supplies/inventory ordering and management.
+ Maintains logs and tracking.
+ May order and track clinic/office supplies, as directed.
+ Participates in medical records, infection control, and other audit processes as directed.
+ Actively collaborates with others during staff huddles or meetings.
+ Helps collect required documentation for patient admission, prepares and maintains the electronic and/or hard-copy patient chart, as directed.
+ Performs other clerical duties, as assigned (answering phones, faxing, email, provider office contact, etc.).
**Home Hemodialysis**
+ Reinforces HHD training.
+ Sets up, tears down, programs, tests, and disinfects the HHD machine, as directed.
+ Troubleshoots HHD Machinery/tools and connectivity issues.
+ Prepares dialysate for use, as directed.
+ Prepares dialysis supplies for HHD treatment according to standing/provider orders.
+ Evaluates the dialysis access before treatment, documents all findings in the medical record, and reports abnormal findings to the HT RN.
+ Initiates HHD treatment, while monitoring and documenting patient status, vital signs, and machine data in the treatment record.
+ Performs and documents safety checks during treatment at intervals designated by CMS and facility policy.
+ Reports observed significant changes in patient status during treatment to the HT RN, and documents in the medical record.
+ Provides interventions during treatment in response to interdialytic events, and documents in the medical record, as directed and permissible.
+ Obtains pre-treatment termination vitals and documents in the treatment record.
+ Ensures hemostasis of the patient dialysis access is achieved before leaving the treatment area.
+ Collects and documents post-treatment vitals in the treatment record and reports to the HT RN.
+ Assists with quarterly, semi-annual, and annual water and dialysate testing as directed.
+ Other duties, as assigned.
**Peritoneal Dialysis**
+ Reinforces PD training.
+ Troubleshoots PD cycler, modem, and connectivity issues.
+ Performs phlebotomy to obtain prescribed laboratory testing, as directed (must meet state and/or competency requirements to perform).
+ Sets up PD cycler and prepares and warms PD solutions, as directed.
+ Assists with exit site care, as directed.
+ May help with tracking of PD equipment.
+ Other duties, as assigned.
**Staff** **Related**
+ Participates in the recruitment process for new clinical staff.
+ Assists with clinical orientation and supports ongoing training of all appropriate home therapies direct patient care personnel as well as the orientation of all facility staff to the organization.
+ Partners with all IDT members, including Kidney Care Advocates, administrative staff, and others in developing ideas to improve awareness of Home Therapies for in-center staff and patients.
**PHYSICAL** **DEMANDS** **AND** **WORKING** **CONDITIONS:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
+ Employees are required to take Ishihara's Color Blindness test as a condition of employment. Note: failing the Ishihara Test for Color Blindness does not preclude employment. The company will consider whether reasonable accommodations can be made.
+ Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilitiesand various locations within thecommunity.Traveltoregional, Business Unit, and corporate meetings may be required.
+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
+ The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation.Equipmentaidsand/orcoworkersmayassist.This positionrequiresfrequent,prolongedperiods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment,exertingupto15poundsofforce.Theemployeemayberequiredtoliftandlowersolutionsfrequentlyof up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for heavier items.
**EDUCATION** **AND** **LICENSES:**
+ HighSchooldiplomaorG.E.D. required.
+ Must have a valid PCT national certification or state-specific certification as defined by the Center for Medicaid/Medicare Services (CMS).
+ Allappropriatestatelicensure,education,andtraining(ifany) required.
+ Demonstrated commitment to organization culture, values, and customer service standards
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ At least two years of previous patient care experience in a hospital setting or a related facility preferred.
+ Continued employment is dependent on successful completion of the organization's dialysis training program and successful completion of CPR certification.
**Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
Bilingual Spanish/English Debt Collections Rep
Remote or Mesa, AZ job
**You will be able to work from your home location** **_within the United States_** **Seeking Talented Debt Collections Professionals to join an $18 Billion Company and Industry Leader offering the following:** is 100% Remote!!!** + **Competitive Salary ($18.50/hr.-$24.50/hr. Depending on Experience & Location.**
+ **Pay differential offered for Bilingual English/Spanish.**
+ **Shifts Available - Mon-Fri / 10am-7pm CST.**
+ **Monthly Commission Bonus Program.**
+ **Excellent Benefits and Potential for Advancement with a large stable Industry Leader!**
The Bilingual Spanish/English Medical Debt Collections Representative will perform collection follow up with patients on delinquent and/or non-delinquent accounts for medical providers in a high-volume call center environment. The collections specialist will utilize excellent communication and customer service skills to resolve patient accounts.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
+ Assist patients in the resolution of outstanding payments from past due accounts.
+ Identify problem accounts and escalate as appropriate.
+ Update the patient record to identify actions taken on the account.
+ Achieve monthly department collection goal.
+ Maintain minimum production standards.
+ Achieve quality assurance scores that meet department requirements.
+ Work within company attendance guidelines.
+ Provide excellent customer service during all interactions.
+ Perform all responsibilities in compliance with company policies and procedures.
+ Comply with all guidelines, policies, and procedures to assure sensitive or confidential information is protected in accordance with the HIPAA rules and regulations.
+ Assist with various projects as assigned by direct supervisor.
+ Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION:
+ High School Diploma required
EXPERIENCE AND REQUIRED SKILLS:
+ 1 - 2 years' related experience.
+ Transferable skills/experience would be beneficial to the position but is not required.
+ Ability to multitask within multiple channels of technology.
+ General computer skills with working knowledge of word processing, spreadsheet, and email applications.
+ Detail oriented with good analytical and organizational skills.
+ Good interpersonal skills with the ability to work cohesively within a team environment.
+ Excellent oral and written communication skills to effectively communicate with customers and all levels of management.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (*******************************************************************
**EOE, disability/veterans**
Master Social Worker - MSW
Phoenix, AZ job
**PURPOSE AND SCOPE:** Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Patient Assessment / Care Planning / Counseling
+ As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.
+ Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.
+ Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals.
+ Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life.
+ Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license.
+ Provides educational and goal directed counseling to patients who are seeking transplant.
+ Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes.
+ Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education.
+ Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons.
+ In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care.
+ Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation.
+ Documents based on MSW interaction and interventions provided to patient and/or family.
+ Quality
+ Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level.
+ Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery.
+ Patient Education
+ Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs.
+ With other members of the interdisciplinary team, provides appropriate information about all treatment modalities.
+ Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management.
+ Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available.
+ Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them.
+ Collaborates with the team on appropriate QAI activities.
+ Patient Admission and Continuity of Care
+ Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns.
+ Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment.
+ The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership.
+ Insurance and Financial Assistance
+ Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance.
+ In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs).
+ Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel.
+ Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills
+ Staff Related
+ Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager.
+ Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources).
+ Provides training to staff pertaining to psychosocial topics as needed.
+ Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff.
+ Adheres to work defined caseload guidelines based on state regulatory requirements.
+ Performs other related duties as assigned.
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Travel required (if multiple facilities or home visits, if applicable)
**SUPERVISION:**
+ None
**EDUCATION AND REQUIRED CREDENTIALS** **:**
+ Masters in Social Work
+ Must have state required license
+ Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed
**EXPERIENCE AND SKILLS** **:**
+ 0 - 2 years' related experience
**EOE, disability/veterans**
Clinical Coordinator - Charge Registered Nurse - Dialysis
Bullhead City, AZ job
**On-Site -** You will be required to be physically present at the office or workplace during your working hours. **PURPOSE AND SCOPE:** Supports FMCNA's mission,vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including followingall regulatory and FMS policy requirements. Functions as the hemodialysis team leader in the provisionof chronic hemodialysis care and treatment. Provides day to day direction and supervision to assigneddirect patient care staff. Communicates with the physician and other members of the healthcare team to interpret, adjust, and complete patient care plans. Provides safe, effective delivery of patient care in compliance with standards outlinedin the facility procedure manual, as well as regulations set forth by the company, state, and federal agencies.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Provide day to day guidance, support and direction to direct patient care staff, providing informal feedback on an ongoing basis and formal feedback input for the annual performance evaluation. Participate in the department staffing and the appropriate hiring, firing and disciplinary actions. Recommend disciplinary action to Facility Administrator and initiate as appropriate.
+ Ensure compliance with all company and facility approved procedures and policies as well as regulations set forth by state and federal agencies.
+ Approve or disapprove time or personnel schedule changes in the absence on the Facility Administrator ensuring compliance with applicable regulations, policies and procedures for documenting time of work hours for staff members on assigned shift.
+ Participate in patient care plan meetings.
+ Maintain knowledge in the current practices related to the principles and techniques of dialysis by participating in all scheduled in- services.
+ Train and orient staff as necessary.
+ Routinely observe and guide direct patient care staff for appropriate technique and adherence to facility policies and procedures.
+ Promote and assist with compliance to OSHA programs in order to maintain a safe and clean working environment.
+ Maintain overall shift operation in a safe, efficient, and effective matter.
+ With Facility Administrator conduct staff meetings at least monthly or as needed to keep patient care staff informed of changes in patient care needs or operations to improve delivery of care.
+ Meet routinely with the Facility Administrator to discuss personnel and patient care status, issues, and information.
+ Supervise all documentation of patient information.
+ Coordinate Charge Nurse duties with Staff RNs acting in the relief charge capacity.
+ Assess daily patient care needs and develop and distribute patient care assignments appropriately.
+ Assume primary responsibility in an emergency situation.
+ Assess patient needs, respond to dialysis treatments, and communicate concerns to rounding physician. Implement changes in patient care/treatment as directed.
+ Monitor and supervise all patient care activity during dialysis and assist as necessary.
+ Collaborate with direct patient care team in making decisions to benefit patient care.
+ Continuously monitor patient's condition with regards to problems and potential complications associated with dialysis.
+ Administer medications to patients per physician's orders.
+ Act as the subject matter expert and as a resource for staff members.
+ Supervise and participate in completion of short and long term care plans.
+ Admit new patients according to facility procedure.
+ Ensure educational needs of patients are met and educate the patient and family about End Stage Renal Disease, dialysis therapy, diet and medication.
+ Supervise the safe and effective use of all equipment involved in direct patient care.
+ Operate all dialysis related and emergency equipment safely and efficiently when needed.
+ Perform required testing and verification and initial the checklist for start-up and shut-down procedures as outlined in the Technical Services Manual.
+ Complete Nurse's Technical Training Program/Water Quality Facility
+ Assist with special projects or other duties as assigned by the Facility Administrator
+ Assist with the interviewing of potential direct patient care staff
+ Promote efficient use of medical supplies.
+ Attend and participate in monthly Quality Assurance meetings.
**Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.**
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community.
+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
+ Travel to regional, Business Unit and Corporate meetings may be required.
**SUPERVISION:**
Direct Patient Care Staff, Ward Clerk as assigned.
**EDUCATION** **:**
+ Graduate of an accredited school of Nursing (R.N.)
+ Must be registered and licensed to practice in the applicable State.
**EXPERIENCE AND REQUIRED SKILLS:**
+ Minimum of 9 months of nursing experience, plus 3 months of specialized experience providing clinical nursing care to dialysis patients, in either a chronic or acute setting.
+ Medical/surgical nursing preferred.
+ Supervisory or management experience preferred.
+ Certified in CPR or successfully complete course in CPR certification.
+ Good communication skills - verbal and written.
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
RN - StepDown
Tucson Medical Center job in Tucson, AZ
GetMed Staffing is searching for a strong Stepdown RN to assist our traveler-friendly client. A minimum of 1-2 years of experience is required.
Traveling with GetMed Staffing offers the unique opportunity to gain diverse experiences, both personally and professionally. Gain experience that matters.