Toast jobs in Omaha, NE

About Maintenance at Amazon Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey! About the Role As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain, and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety! Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days) Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting (*****************************) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue (**********************) and you will have 7 days to record your interview. Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Please note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment. Key job responsibilities Key job responsibilities include, but are not limited to: - Promote a safe working environment by following all safety procedures - Complete preventative maintenance routines with proper documentation - Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and more - Maintain a positive working relationship across all of the Amazon Operations facility - Track and store department inventory - Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation - Climb ladders and gangways safely and without limitation - Regular bending, lifting, stretching, and reaching both below the waist and above the head - Engage in full manual dexterity in both hands and wrists BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience - 2+ years of conducting predictive and preventative maintenance procedures experience - 2+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience - 2+ years of reading blueprints and electrical schematics experience - 2+ years of demonstrating safety standards experience - 2+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience - High school or equivalent diploma - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS- Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards - Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field - 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field - Able to troubleshoot basic input and output function of building operations - Continuous improvement mindset - Willingness to learn and grow within Amazon RME - 2+ years of experience working with Programmable Logic Controller (PLC) based controls systems - 2+ years of knowledge with electrical and electronic principles - Experience with robotic operation and maintenance Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $51,168/year in our lowest geographic market up to $78,104/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS' infrastructure growth and investments. You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules. The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management. Key job responsibilities • Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments. • Owning complex and ambiguous infrastructure projects where standard approaches, templates, designs, and processes either do not exist or need to be adapted to meet the needs of a specific project • Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies • Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities. • Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. #DCPD_Delivery BASIC QUALIFICATIONS- 10+ years of technical program or project management experience - Bachelor's degree in an engineering or scientific discipline, or equivalent experience - Multidisciplinary concept/preliminary design experience - Background in civil engineering, architecture, environmental sciences, or similar technical disciplines PREFERRED QUALIFICATIONS- Project Management Professional (PMP) or equivalent certification - Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent - 5+ years of experience leading due diligence, design, engineering and/or land development activities for large infrastructure projects - Master's degree in an engineering or scientific discipline, or equivalent experience - Licensed professional engineer/Architect with accredited institute, or equivalent technical certification Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon delivery partner opportunity - Earn $22.00 - $39.50/hr What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most. Deliver. Earn. Achieve. Repeat. Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $22.00 - $39.50 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances. Make your earnings go further with Amazon Flex Rewards. With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time. Deliver smiles, backed by Amazon. Packages make great passengers. Start delivering today. *Most drivers earn $22.00 - $39.50 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Self-employed / No-contract Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone. Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional #DCCD_AMER BASIC QUALIFICATIONS1. B.S. in Electrical, Mechanical, or other related engineering degrees as well as 3+ years Controls related experience; or Associates degree and 5 years of Controls related experience; or High School diploma with 8 years of Controls related experience 2. Experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.). 3. A minimum of two (2) years in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements. PREFERRED QUALIFICATIONS1. M.S. in Mechanical, Electrical, or other related engineering degree. 2. Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls and Electrical SCADA systems application specific controllers, software and networks. 3. TCP/IP, MQTT, BACnet and/or MODBUS communication protocol experience. 4. Experience with management of change. 5. Proficient with Microsoft Office Suite and project management software. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon's world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies. Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. We are looking for someone who will: - Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. - Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers. - Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS. It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. 10040 About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience - 1+ years of software development tools and methodologies - Technical degree or equivalent experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- 5+ years experience in infrastructure architecture, database architecture and networking - Experience in technology/software sales consulting or equivalent skills - Professional experience architecting/deploying/operating solutions built on AWS - Experience working within software development or Internet-related industries - Experience migrating or transforming legacy customer solutions to the cloud - Experience managing highly available data center operations with responsibility for infrastructure robustness, including networking, server hardware and storage - Understanding of Federal Government application, server, and network security requirements such as ICD 503, FISMA and FedRAMP. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon is investing in generative AI and the responsible development and deployment of Large Language Models (LLMs) across all of our businesses. As part of the Data Team, you will deliver high-quality training data to improve and expand our proprietary LLM capabilities. We seek innovative candidates who can solve complex problems and drive technological advancement in AI. Your work will directly impact how Amazon's customers interact with our AI systems across multiple business lines. Key job responsibilities - Create and annotate high-quality complex training data in multiple modalities (text, image, video) on various topics, including technical or science-related content - Write grammatically correct texts in different styles with various degrees of creativity, strictly adhering to provided guidelines - Utilize Python and SQL to automate and optimize data processing workflows - Interpret technical documentation to implement solutions accurately - Dive deep into issues and implement solutions independently - Identify and report tooling bugs and suggest improvements - Make sound judgments and logical decisions when faced with ambiguous or incomplete information About the team Amazon strives to be the world's most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them. The AGI organization provides AI capabilities for a variety of Amazon products and searches. We provide secure, flexible, cost effective, and high-quality data development services to our customers, that enables them to build advanced ML models. BASIC QUALIFICATIONS- Bachelor's degree in a relevant field or equivalent professional experience. - Advanced-level proficiency in English language (C1+ or equivalent fluency by Common European Framework of Reference for Languages (CEFR) standards). - Proven experience working with written language data, including experience with annotation, and other forms of data markup. - Familiarity with critical concepts such as Python, scripting language, data structures etc. PREFERRED QUALIFICATIONS- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy. - Experience managing stakeholder relationships across departments. - Advanced-level proficiency in multiple languages (C1+ or equivalent fluency by Common European Framework of Reference for Languages (CEFR) standards). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $40,400/year in our lowest geographic market up to $86,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As our Data Center Construction Manager (CM)], you will be a part of a diverse, upbeat, and creative team tasked with solving fascinating problems constructing Amazon Data Centers. Our data centers are industry-leading examples of energy efficient and cost-effective designs. You will: • Own project scope, quality, schedule, and budget for construction of new builds or general capital projects. • Own construction project management and oversight of construction related activities. • Work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers. • Be a leader in your specific discipline (construction management, building services, architectural, electrical or mechanical engineering). • Represent Amazon's owner's representative on construction sites daily, as, interacting with construction trades. At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything from the design review to construction bidding, execution, and final hand-off to our customers. We develop innovative data centers for our Customers. Key job responsibilities • Be Amazon's construction representative on multiple data centers building and capital improvement construction project sites from construction start through hand-off to operations. • Direct interface with construction general contractors during the construction bidding, award, execution, punch-list, and close out phases. • Create construction project scope and request for proposals. • Conduct negotiations with general contractors and evaluate bids and proposals with detail and accuracy. • Manage and drive cost, schedule, and quality while managing construction contractors and vendors. • Perform construction project management activities, including management of documents, submittals, RFIs, change orders, invoices, quality, scope, and schedule. • Drive construction teams to troubleshoot and perform root-cause failure analysis on equipment failures. • Support commissioning and integrated system testing and oversight. • Support operations of installed facilities, including review of procedures, best practices, and maintenance initiatives. • Support capital request creation. • Analyze and report construction progress and financials. • Record and report key construction metrics to team members and management. • Contribute to construction initiatives aimed at improving construction efficiency and increasing data center resiliency. • Provide constructability reviews for electrical and mechanical designs for new or optimization of existing data centers. A day in the life This project site is in New Carlisle, Indiana. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Construction Management, or an equivalent engineering science plus 5+ years of relevant construction experience, OR 9+ years of relevant construction experience in lieu of a degree. • 4+ years of experience in construction management of large, complex projects involving large-scale mechanical, electrical, and plumbing (MEP) plants. • 4+ years of general contractor and vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution. PREFERRED QUALIFICATIONS• MS in Construction Management or Engineering (Mechanical, Electrical, Civil, Structural) • 7+ Yrs. Exp in Construction Management of large-scale projects. 7+ Yrs. Exp. Project Management and Vendor Management • 3+ Yrs. Exp. In Data Center system-level architecture and electrical engineering principles. 3+ Yrs. Exp. In Data Center system-level architecture and mechanical engineering principles • Experience designing data centers or critical MEP infrastructure • Certified as a Professional Engineer (PE), LEED, or Certified Construction Manager (CCM) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,400/year in our lowest geographic market up to $239,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

MANTECH seeks a motivated, career and customer-oriented Activity Security Representative I to join our team in the El Segundo, CA area. The Activity Security Representative's primary function is to provide multi-disciplined security support to a customer's facility and organization. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but not limited to: Classification reviews of inbound and outbound correspondence Assist in the maintenance of a document accountability database and associated correspondence. Perform destruction of classified materials and process magnetic media for accountability Reproduction support for classified materials Maintain various daily logs for a variety of administrative functions associated with document control and the processing of inbound data and outbound data transfer files. Assist with researching, processing, filing, and maintaining inbound and outbound visit notices. Assist in the preparation of facility access control badges. Escort facility visitors and maintains associated logs. Conduct entry and exit inspections. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of experience will be considered in lieu of degree. 2+ years of related experience. 1+ years of experience with SCI programs. Familiarity with the SIMS database Must Complete JPAS training within six months of starting on contract if performing SCI personnel security functions. Must be familiar with security policy/manuals and the appropriate and other guiding policy documents. Preferred Qualifications: 1+ years of experience with SAP programs. Must complete the DoD SAPCO approved SAPNP training. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel) Joint Access Database Environment (JADE) training. Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50% The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The End User Messaging service powers the communication infrastructure for both AWS customers and Amazon digital properties, enabling SMS, MMS, WhatsApp, push notifications, and text-to-voice message delivery to end users. Key job responsibilities You will lead our messaging and communications partnership initiatives, building relationships with key telecommunications technology partners. This role combines strategic business development with technical expertise to drive revenue growth through innovative partner solutions. You'll manage the full partnership lifecycle - from identification through implementation and ongoing relationship management. Your telecommunications expertise will guide partnership evaluation from both technical and commercial perspectives, ensuring alignment with our strategic objectives and customer needs. As the primary technical liaison, you'll connect partners with internal teams, translating complex telecommunications capabilities into clear business value. Success requires staying ahead of industry developments, including RCS Business Messaging, VoIP technologies, and regulatory compliance standards. You'll also leverage AI technologies to optimize partnership processes and enhance our communications platform. The ideal candidate brings proven experience in telecommunications technology, partnership management, and complex technical integrations. Your expertise will directly influence our product strategy and drive innovation in our communications solutions. A day in the life • Review overnight communications from APAC partners regarding a new carrier integration project. Prepare notes for the upcoming technical review meeting with solution architects. • Lead a video call with a partner's VP of Strategic Partnerships and their technical team to discuss API integration timelines and review performance metrics for existing messaging services. Present our roadmap for expanding voice capabilities and discuss potential customer opportunities. • Meet with our product team to share updates about new compliance requirements. Collaborate on prioritizing feature requests and discuss technical feasibility of new integration points requested by key partners. • Prepare materials for next week's executive business review. Analyze performance metrics, compile ROI data, and create presentations highlighting successful joint implementations. • Lead the monthly partnership status review with internal stakeholders. Update teams on partner pipeline, ongoing integrations, and emerging market opportunities. • Draft a proposal for a new strategic partnership opportunity, incorporating AI-powered features for enhanced message routing and delivery optimization. About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• Minimum of 5+ years experience in the telecommunications sector, with demonstrated expertise in carrier contract negotiations and vendor management * 2+ years experience in the A2P messaging space (carrier relations or business development) • Comprehensive knowledge of global messaging infrastructure including carrier technology (e.g., SMS, MMS, RCS) and OTT platforms such as WhatsApp, Apple Messages for Business, Line, Kakao Business, Viber. • Experience negotiating commercial terms and pricing within the telecommunications industry. • Proven international experience in at least one telecom market outside of the US/Canada, with understanding of regional market dynamics and regulatory frameworks * Strong understanding of software, APIs, cloud platforms, and emerging technologies with the ability to converse at a deep technical level PREFERRED QUALIFICATIONS• Experience as a leader of cross-discipline teams for major feature and service launches • Experience influencing at all levels of an organization • Excellent communication and negotiation skills to prioritize projects and get commitments from internal stakeholders, including TPMs, SDEs, SDMs, program managers, and leaders at multiple levels across operations, legal, and business areas. • Excellent writing and communication skills. • Exceptional analytical and project reporting skills. • Strong bias for action with an ability to operate in a fast-paced environment both for the short-term answer, and long-term/scalable solution. From a business and technical perspective, this leader will: • Have experience shaping business strategy for technical products or services. • Possess deep industry expertise in enterprise software and services Masters of Business Administration degree preferred. Professional traits of Amazon leaders: • Relentless focus on the customer • Exhibit excellent judgment • Have high standards • Dive deep into the details of the business • Deliver results • Think big Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,100/year in our lowest geographic market up to $220,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are seeking an experienced and highly skilled SAP Finance Costing expert to join our team. The ideal candidate will have deep expertise in SAP Product Costing, with a strong understanding of end-to-end manufacturing and finance processes, including cost planning and actual costing. This role involves working closely with business stakeholders, IT teams, and implementation partners to design, configure, and support SAP solutions that drive financial transparency and operational efficiency. Key job responsibilities * Design, configuration, and implementation of SAP Product Costing solutions. * Analyze business requirements related to cost planning, cost estimation, standard costing, actual costing (Material Ledger), and variance analysis. * Support month-end and year-end closing activities related to product costing and inventory valuation. * Collaborate with cross-functional teams including Finance, Manufacturing, and Supply Chain to ensure integrated business processes. * Provide expert-level troubleshooting and issue resolution within the SAP CO-PC module. * Drive process improvements and automation opportunities within the costing domain. * Create functional specifications for custom developments and work with ABAP developers as needed. * Lead and support testing efforts, including unit testing, integration testing, and user acceptance testing (UAT). * Provide training, documentation, and support to key users and end-users. * Stay updated with SAP best practices, S/4HANA innovations, and industry trends. BASIC QUALIFICATIONS- 4+ years of design, implementation, or consulting in applications and infrastructures experience - 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 10+ years of IT development or implementation/consulting in the software or Internet industries experience - SAP S/4HANA Experience - SAP Finance Product Costing Experience - SAP Finance Domain Experience PREFERRED QUALIFICATIONS- Experience migrating or transforming legacy customer solutions to the cloud - Experience working within software development or Internet-related industries - Knowledge of AWS services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

SimVentions is a 100% employee-owned business and has consistently been voted one of Virginia's Best Places to Work. We are seeking a detail-oriented candidate with extensive knowledge of computer or software engineering, and an interest in shaping acquisition efforts and documentation to support the Standard Tester of Reprogrammable Munitions (STORM) Major Capability Acquisition Program (ACAT-III). This position is located at NAVAIR Station Pax River in St. Mary's County, MD and requires daily on-site presence. Clearance: An ACTIVE Secret Clearance is required for this position. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance. Requirements: - At least eight years experience performing software requirements analysis, software design, software coding, software integration and software testing. - Experience reporting program status and risks to Program Office leadership. - Experience developing or working with new software requirements including preparing Statements of Work (SOWs) Contract Deliverable Requirements Lists, and Independent Government Cost Estimates (IGCEs). - Experience with Agile development methodologies and/or DevSecOps. - Experience using Jira and Confluence. Responsibilities: - Participate in technical exchanges with external program offices to promote solution interoperability. - Provide recommendations for software enhancements to improve performance, sustainability, architecture, and interoperability. - Identify and advise on strategies to mitigate software obsolescence. - Collect inputs and feedback from customers to understand mission objectives and generate development requirements. - Work with product managers, UI/UX designers, and DevOps teams to align technical and deployment solutions with user needs. - Lead technical software design and code reviews. - Establish coding and test coverage standards. - Facilitate the implementation of automated software testing strategies. - Coordinate with Cyber Security SMEs to conduct assessments and develop plans to resolve software vulnerabilities. - Develop software cost estimates, program schedules, and risk mitigation strategies. Preferred Skills and Experience: - Active Scrum Master or Product Owner certification Education: Bachelors Degree in Computer Science or Computer Engineering from an Accreditation Board for Engineering and Technology Inc (ABET) certified college program. Compensation: Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements. The projected annual compensation range for this position is $90,000 - $140,000 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers. Benefits: At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs. We offer: Medical, dental, vision, and prescription drug coverage Employee Stock Ownership Plan (ESOP) Competitive 401(k) programs Retirement and Financial Counselors Health Savings and Health Reimbursement Accounts Flexible Spending Accounts Life insurance, short- & long-term disability Continuing Education Assistance Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military) Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling Supplemental Benefit Program Why Work for SimVentions?: SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together. Support Our Warfighters SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world. Drive Customer Success We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact. Get Involved in Giving Back We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year. Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success. Work with Brilliant People We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture. Create Meaningful Solutions We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve. Employees who join SimVentions will enjoy additional perks like: Employee Ownership: Work with the best and help build YOUR company! Family focus: Work for a team that recognizes the importance of family time. Culture: Add to our culture of technical excellence and collaboration. Dress code: Business casual, we like to be comfortable while we work. Resources: Excellent facilities, tools, and training opportunities to grow in your field. Open communication: Work in an environment where your voice matters. Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development. Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more. Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite. Food: We have a lot of food around here! FTAC

Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire additional Teams Leads. This role is On Site, and all candidates must reside in the United States. The Operations Manager will play a pivotal role in driving interpersonal growth, achieving business objectives, and leading high-performing teams. This position needs a leader who can promote client fulfillment, excellence, and collaboration across teams to advance the company's goals. Responsibilities Lead and encourage the different teams to achieve business objectives and accelerate organizational growth. Develop and implement initiatives and partnerships that align with business goals. Supervise the implementation of efficient business practices to ensure excellence and continuous improvement at all levels. Develop management protocols and accountability systems to ensure timely execution of operational strategies. Act as the primary liaison for client relations, ensuring outstanding service and satisfaction across all interactions. Build and maintain professional relationships with clients, distributors, and vendors, targeting a high client happiness. Proactively deliver on client expectations by aligning internal teams' performance and efficiency with client goals. Facilitate collaboration among department heads, partners, and delivery teams to develop a unified approach toward achieving corporate objectives. Desired Skills & Experience: Bachelor's degree in Business Administration, or a related field. An equivalent combination of relevant education and professional experience will also be considered. MBA or advanced degree is strongly preferred 3+ Years of supervisory experience. Previous Autonomous Vehicle experience is preferred. Availability to work in different shifts (24 hours). Able to work independently and in a team-oriented environment. Strong communication and conflict resolution skills. Salary and Other Compensation: Applications will be accepted until January 16th, 2026. The yearly rate for this position is between $68,000.00 - $72,000.00 per year, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don't just dream of a better way - we make it happen. We take care of our people, clients, company, communities and climate by doing what's right. We foster an innovative environment where you can build the career path that's right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ***************** Qualifications - External Desired Skills & Experience: Bachelor's degree in Business Administration, or a related field. An equivalent combination of relevant education and professional experience will also be considered. MBA or advanced degree is strongly preferred 3+ Years of supervisory experience. Previous Autonomous Vehicle experience is preferred. Availability to work in different shifts (24 hours). Able to work independently and in a team-oriented environment. Strong communication and conflict resolution skills.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for an individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. Key job responsibilities • Management and leadership of DCEO Engineering Team • Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance • Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors • Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc • Data Center capacity planning and reporting • May assist in the design and build out of new facilities • Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency • Deliver quality service and ensure all customer demands are met • Responsible for asset and inventory management • Respond to out of hours emergency calls - second level escalation point for Data Center acilities related issues / failures BASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience in vendor management - Experience in a data center or other critical environment - Experience in data center engineering or operations - Experience with Microsoft Office including Outlook, Word, and Excel PREFERRED QUALIFICATIONS- Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA. The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide day to day PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Build and Maintain tracking spreadsheets/databases for customer PERSEC activities. Provide support for the security awareness and education programs. Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative. Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions. Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access. Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information. Receive and/or transmit classified visit requests as necessary to meet customer needs. Minimum Qualifications: Bachelor's degree; an additional 4 years of related experience might be considered for a degree. 6 + years of related experience. 4 + years of relevant SCI or SAP experience. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Clearance Requirements: Current Top Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program Information. Willingness to submit to a Counterintelligence polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and to make updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience A day in the life Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS- Experience in Linux systems administration and/or development - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Experience in computer architecture, or experience with general troubleshooting/debugging of hardware - Experience writing and publishing technical documents or equivalent - Experience previously in program or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,700/year in our lowest geographic market up to $158,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Data Center Engineering Operations Technician (EOT) are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks. Responsibilities: - Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center - Troubleshoot of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Center Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilize internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies - Drive innovation while reducing operational costs in the facilities - Manipulate small wires and objects Perform the following tasks, with or without reasonable accommodation: - Walk job sites in uneven terrain - Work at heights and from ladders - Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more - Bend or twist the body into unusual positions while working - Push or pull heavy objects into position This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. Key job responsibilities - Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center - Troubleshoot of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Center Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilize internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies - Drive innovation while reducing operational costs in the facilities - Manipulate small wires and objects A day in the life After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS! Military Ratings/MOSs Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F Marines:**************, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337 Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031 About the team The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of electrical or mechanical, or 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience - Experience with EPMS/SCADA/BMS Controls system software or hardware - US government security clearance of top secret or above - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above PREFERRED QUALIFICATIONS- Experience with BMS and EPMS control systems and data collection or trending - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - operating engineering license such as DC II, DC III, or equivalent - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Associate's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,300/year in our lowest geographic market up to $152,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

MANTECH seeks a motivated, career and customer-oriented Systems Engineer III to join our team in Annapolis Junction, Maryland. ManTech is currently seeking Systems Engineer III to join our team at Annapolis Junction, MD. We are seeking a Senior Systems Engineer who is a seasoned IT professional responsible for designing, implementing, and a top-level trouble shooter supporting a high-level architecture of an organization's backend infrastructure. You will communicate with other project personnel, Government stakeholders, and senior executives. Responsibilities include but are not limited to: Administer and maintain IT infrastructure by utilizing expert-level knowledge of the Linux operating system, along with deep expertise in server administration, virtualization, and cloud platforms like AWS or Azure, to manage the organization's backend systems. Develop and implement automation solutions through creating scalable automation services using strong scripting and orchestration skills, with proficiency in tools like Python, Bash, and Ansible. Design and manage system architecture by applying systems engineering principles to design, implement, and manage the high-level architecture of the organization's backend infrastructure. Ensure network and system security through a strong understanding of networking and security fundamentals, including TCP/IP, firewalls, and VPNs, to protect the organization's infrastructure. Communicate with stakeholders - Interact directly with government personnel, senior executives, and other project members to discuss technical issues and project status. Provide technical guidance and troubleshooting as a top-level troubleshooter, addressing technical considerations, problems, and issues for both internal teams and government stakeholders. Minimum Qualifications: Bachelor's degree in STEM field or Highschool and 13 years of experience; Associates and 11 years of experience in lieu of degree, a candidate holding a relevant master's degree may be granted 2 years' experience credit for that extra education, a candidate holding a relevant PhD degree may be granted 4 years' experience credit for that extra education. 5 years of position-relevant work experience. DoD 8570.01-m IAT Level II. Strong proficiency in scripting and automation, with hands-on experience in Python, Bash, and an infrastructure orchestration tool like Ansible. Experience in front-end web development to create internal tools and solutions. Proven background as an Orchestration Engineer or in a similar role focused on building scalable automation services. Solid grasp of TCP/IP networking, firewalls, VLANs, and VPNs. Expert-level knowledge of the Linux operating system. Preferred Qualifications: Experience with full-stack development, including creating and interacting with databases and APIs. Knowledge of Infrastructure as Code (IaC) principles, preferably with experience using Terraform. Familiarity with public cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes). Proficiency with virtualization platforms such as VMware vSphere or Microsoft Hyper-V. Exceptional troubleshooting and problem-solving skills, with a talent for systematically diagnosing and resolving complex technical issues. A foundational understanding of traditional Systems Administration principles Clearance Requirements: Must have a current/active TS/SCI Physical Requirements: The person in this position must have the ability to perform tasks while stationary 50% of the time at a computer, with specific emphasis on visual acuity for close-range work. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations

Start Date: January 26, 2026 - Training is 6 weeks on-site in the Omaha, NE office. There is no PTO allowed during training. Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week, post training. Hourly Rate: $25 per hour Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Bready* to make a change? As a Senior Customer Care Specialist - International, you will provide a world-class experience to our Toast Customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are driven with purpose to resolve solutions and act as a Toast expert to help Toast's customers thrive. You are hungry to learn, deliver a hospitality mindset, and are excited to showcase our rapidly expanding hardware and software suite. To thrive as a Senior Customer Care Specialist at Toast, you are resilient, motivated to deliver high quality customer interactions, and excel in ambiguous environments. About this roll* Leverage your Toast product knowledge and customer service skills to answer incoming calls, chats and/or casework from Toast Customers Deliver a top tier customer experience through creative problem-solving and consistent probing, to craft accurate & timely outcomes for Toast Customers Conduct Toast procedures to escalate and coordinate the customer response in accordance with Toast values Expand your knowledge of Toast's hardware and software weekly through professional development time, trainings, knowledge base articles, and the experience gained from performing the roll Do you have the right ingredients*? 2 + years of experience in a role responsible for customer satisfaction and championing the customer experience Success operating independently and navigating competing priorities in a constantly changing environment Proven track record of success navigating and troubleshooting technical tools, for instance a Apple laptop and Android based software + Toast-native hardware Strong verbal and written communication, organizational, and influencing skills Special Sauce* (Non-essential Skills/Nice to Haves) Experience answering incoming phone calls, emails, and chats through a ticketing system Experience working in the tech industry or for a SaaS company Open to schedules that may include weekends, holidays and nights AI at Toast At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$25-$25 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.