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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $39,208 | $18.85 |
| 2 | Washington, DC | $36,676 | $17.63 |
| 3 | Boston, MA | $35,978 | $17.30 |
| 4 | New York, NY | $35,603 | $17.12 |
| 5 | Los Angeles, CA | $35,204 | $16.93 |
| 6 | North Bergen, NJ | $34,030 | $16.36 |
| 7 | Chicago, IL | $33,963 | $16.33 |
| 8 | Columbus, OH | $31,745 | $15.26 |
| 9 | Creve Coeur, MO | $31,740 | $15.26 |
| 10 | Omaha, NE | $31,204 | $15.00 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Retention Representative | $43,574 | $21 | - |
| 2 | Wireless Care Representative | $39,835 | $19 | - |
| 3 | Business Representative | $37,395 | $18 | - |
| 4 | Retention Representative | $36,899 | $18 | - |
| 5 | Customer Contact Representative | $35,476 | $17 | - |
| 6 | Customer Care Representative | $34,380 | $17 | 1 |
| 7 | Associate Customer Service Representative | $34,278 | $16 | - |
| 8 | Customer Sales Representative | $34,153 | $16 | - |
| 9 | Customer Account Representative | $33,643 | $16 | - |
| 10 | Customer Relations Representative | $33,635 | $16 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Motorola Solutions | $39,529 | $19 | 1 |
| 2 | Intuit | $36,841 | $18 | - |
| 3 | Sun Gard Data Systems Inc | $35,106 | $17 | - |
| 4 | Workday | $34,213 | $16 | - |
| 5 | Zendesk | $33,764 | $16 | - |
| 6 | Square | $33,506 | $16 | - |
| 7 | Morningstar | $33,445 | $16 | - |
| 8 | Equinix | $32,219 | $15 | 25 |
| 9 | Kronos Incorporated | $31,802 | $15 | - |
| 10 | LendingClub | $31,757 | $15 | - |
| 11 | Copper River IT | $31,186 | $15 | - |
| 12 | Sheri's Cabaret | $31,103 | $15 | - |
| 13 | Mynt | $31,086 | $15 | - |
| 14 | El Toro | $30,906 | $15 | - |
| 15 | Panos Corporation | $30,899 | $15 | - |
| 16 | Pecan Street | $30,848 | $15 | - |
| 17 | Front Porch Communications | $30,793 | $15 | - |
| 18 | TEDS | $30,030 | $14 | - |
| 19 | Palantir | $29,938 | $14 | - |
| 20 | Gartner | $27,353 | $13 | - |